Name: La Quinta Inn By Wyndham Omaha West
Address: 3330 North 104Th Avenue, Omaha, 68134, US

2/10

Poor

25 Jul 2026

Johnny

I truly wish I could leave a positive review because this hotel gave our family a place to stay during our vacation with my parents and our five kids. Unfortunately, our experience was disappointing from the moment we arrived.

Safety was my biggest concern. We have a nonverbal autistic son who is prone to wandering, so a secure room was essential. The first room we were assigned was unacceptable. The top security latch was completely broken off, one mirror was taped together, and another was barely hanging on by a single nail. It felt like an accident waiting to happen.

When I went to the front desk to request a different room, I was asked if we had used the bathroom yet, as if that somehow mattered more than my child's safety. After explaining the situation and being told it was a busy weekend, they eventually moved us to another room. While it was in much better condition, it still had a strange odor.

Throughout our stay, the atmosphere never felt safe or relaxing. The hallways smelled strongly of smoke and other unpleasant odors, people were coming and going at all hours of the night, and there were frequent arguments and fights. I wouldn't have felt comfortable letting even my oldest child walk the halls alone. To make matters worse, dogs barked throughout the night, making it difficult to get any rest.

The one bright spot was that the pool was clean, although getting into the pool area was frustrating because the key card doors frequently stopped working

2/10

Poor

25 Jul 2026

Steven

Tried 3 separate rooms due to incleanliness and strange smells. Best room had a non functioning microwave and TV; cracked vanity mirror and mold all around the edges of the tub. Breakfast was minimal in that they stopped replenishing anything by the time we got there at 08:15. The staff was nice though I wouldn’t recommend this location.

10/10

Exceptional

14 Jul 2026

Breanna

Great stay nice people good staff and good breakfast

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Mary

Parking was difficult.
Room was not that great.
Front desk was unavailanle to check in. None of the soda machines worked and there was no ice. All.we we were told was , \"Sorry\" The vending machines looked scarce

Self

2/10

Poor

10 Jul 2026

Andrea

❌DO NOT GO TO THIS FILTHY HOTEL. The room was dirty, found the roll of toilet paper with no paper at all, dirty toilet seat, cracked bath tub, one of the bed sheets soiled, the chair full of dog hair and dirty. The room had a horrible strong cigarette smell. The front desk clerk didn’t let my 2 boys and I use the restroom until we checked in, once he gave us the room key and my son rushed to the room to go to the bathroom he found a naked couple inside the room we were assigned. My youngest boy ended up peeing his pants and my teenage boy peed outside by a tree. I had to wait 15 min until clerk showed up, didn’t apologize and just assigned us a new room. While I was waiting for the clerk to show up I called the hotel’s customer care # just to be offered as a solution the front desk phone number of the same front desk horrible customer service we were complaining about. I requested to file an official complaint against that location, we were told to call the same location phone number and talk to front desk 🤦🏽‍♀️. Unfortunately we were in the middle of nowhere and it was around 1am when everything happened so we didn’t have any other choice to stay there. The next morning we didn’t even want to take a shower by how dirty everything was.
By al means all our previous experiences staying at La Quinta Inn & Suites have been wonderful, from California to all the way to Chicago, their staff and premises have been the best and very accommodating EXCEPT THIS ONE. ❌❌

Family_with_children

6/10

Pleasant

10 Jul 2026

Nicholas

Clean room and nice staff

Family

2/10

Poor

08 Jul 2026

Ruthanne

The room had roaches in the bathroom and hallway that we discovered the morning after the first night and immediately packed up and didn't finish out the stay. While they're obviously updating they need to take care of the bug issue and advertise accordingly to the fact that its obviously utilized as a long term stay for some. At one point of running to the car I encountered two huge growling dogs the owner I assume as they had them on leashes obviously couldn't hold them both.

10/10

Exceptional

06 Jul 2026

James

The experience e that I had at this hotel was phenomenal

2/10

Poor

04 Jul 2026

Brenna

It was so dirty that we had to request a new room. We were “upgraded” to a room the same size, the only difference was that it was cleaner than the other. The walls were still dirty, the ironing board had something smeared on it, the bathroom door was too warped to close.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Wayne

Parking was excellent, right up close to the entrance to our wing of the complex.

A really quick response for extra towels for our second night.

Bath fixtures were not so great. Ceiling above the tub had visible, brown water damage. The tub filler spout was loose. The chrome towel bar had significant rust damage. The tub/toilet area was uncomfortably cramped for space for opening the door or drying off after bathing.

Partner

6/10

Pleasant

02 Jul 2026

melody

The lady at the front desk was helpful, but another staff was really rude when my boyfriend asked for more towels. Their breakfast wasn’t stocked well, and no one was around to replenish it.

Family_with_children

2/10

Poor

30 Jun 2026

stephon

i would not recommend to any one who doesn’t like to waste money

2/10

Poor

28 Jun 2026

Nikki

Upon arrival to check in, we waited 16 minutes before anybody came to the desk. We called the hotel (3 times) hoping somebody would come to answer the phone, nobody came. Very noxious smell in lobby. Trying to cover up another strong smell in the property. Walls are beat up and scratched. Air conditioning worked well. Pushed out a terrible “dirty sock” smell however. Pink mold around drain the shower. Black mold / mildew in corner of shower. The bed was made nicely. Towels in bathroom folded, seemed clean.
Front desk attendant was fine. He was unable to help with a receipt or any paperwork stating that I had checked out ( early)
If you are looking for a fairly inexpensive room and dont mind an array of strong odors throughout , this a place you could stay.

Family

4/10

Poor

27 Jun 2026

Tiffany

The staff was rude and no where to be found when we arrived which continued to be an issue when guess after us arrived too

Friends_and_family Family

2/10

Poor

26 Jun 2026

JAMES W

O/10. Terrible experience.

4/10

Poor

26 Jun 2026

Charles J

There was nobody EVER AVAILABLE AT THR FRONT DESK!! I WAS WOKE UP AT 4AM BY SOME DRUNK GUY LITERALLY HOLLERING IN THE LOBBY FOR THE DESK CLERK! 20 MINUTES HE DID THIS! LITTLE BUGS IN THE ROOM IT SMELLS N POOR CUSTOMER SERVICE!

10/10

Exceptional

26 Jun 2026

Kristie

Clean and comfortable stay, accommodating staff!

Self

10/10

Exceptional

25 Jun 2026

Ashley

The hotel was safe, affordable and had great amenities. The pool and breakfast were nice. The staff was helpful and attentive. They were doing upgrades to the property. I would Definitely stay there again.

Family_with_children

4/10

Poor

22 Jun 2026

Audrey

Smart TV didn’t work

Family_with_children

2/10

Poor

22 Jun 2026

Samantha

I was in room 122. It was dark with an unusual smell. Thankfully I always travel with room fresher. There was mold in the bathroom on the tub and tub wall. I was unable to open the curtain to let in sun light. My daughter, who stayed in room 226, curtain fell completely down and the guy on duty each night said there was nothing he could do about it. My niece who was roomed next to me had to have her room changed at 2am due to mice running around. As for the breakfast, they offered pre cooked frozen link sausages, stale bread for toast, stale bagels, extra thick milk for cereal, waffles that had an after taste, watered down apple and orange juice. I had found a breakfast spot to go to for my duration. There was not an elevator so luggage had to be dragged up the stairs. I will never stay at this hotel again.

Friends_and_family Family

4/10

Poor

22 Jun 2026

Jeff

The room is in need of deep cleaning and repairs. The bottoms of our feet were dirty after walking around the room. The faucet is functional but very loose. The toilet seat was only half attached. The towel hook on the back of the bathroom door was nearly falling out. The bed was nice. The room was a place to sleep which is what we needed, but much more attention is needed regarding cleaning and basic maintenance.

Partner

6/10

Pleasant

21 Jun 2026

Josh

The only ice machine that worked in the hotel was by me luckily. Some vending machines if they had them didn’t work. The hallways are out of date, the pool looked dirty. The doors did not lock going in and out of the building. A homeless guy walked right in. Breakfast wasn’t that spectacular.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Yeny

Not so clean, no curtains on bathroom

Family_with_children

4/10

Poor

19 Jun 2026

Aimee

The bath tub was dirty and fixture were in disrepair. There were insects in the room. Pretty clean.

Self

2/10

Poor

16 Jun 2026

Melanie

I have stayed at La Quintas before and they are normally a solid medium range choice. But this hotel was nowhere close!! The tv was hung crooked, as was the shelf in the closet. The bathroom was so gross that I made them come back up and clean it before I would shower. There was dirt and hairs in the shower. Even after she cleaned again, I pointed out places she missed. The whole bathroom looked like a DIY project by amateurs. The paint job was sloppy, There was a large hole in the tub above the drain, the finish of the tiles was wrinkled and the wall above the toilet had gross white water stains. There was no hair dryer. The lamp and electrical outlet on one side of the bed did not work. I cannot recommend this hotel and would never stay there again!

Business Partner

4/10

Poor

16 Jun 2026

Bryant

holes in bedsheet
air conditioner smelled of mildew or mold
no visits from cleaning staff for fresh linens or towels

Family

4/10

Poor

15 Jun 2026

Bill

Lacking cleanliness. Under staffed

Family

2/10

Poor

15 Jun 2026

William

Our “non-smoking” room smelled like weed and mold. When we tried to leave as we could not stand the smell, there was nobody at the front desk. The refund request has been denied by La Quinta.

Friends_and_family Family

4/10

Poor

14 Jun 2026

Alisa

Let me preface this review by saying we happened to travel to Omaha the weekend of the College World Series. All of the chains I would normally have stayed at doubled and tripled their nightly rates. I have stayed at LaQuintas before, but this one was sorely lacking. Multiple ice machines broken, keycard building door broken, no tub stopper, tv remote didn't work, filthy shower curtain, AC was loud as hell. The mattresses were comfortable and breakfast was same as everywhere else and pretty good. The location was fine but not great. This was a really loud hotel. It was a really old LaQuinta but it has not been maintained well or updated. Staff was nice at the front desk.

Partner

2/10

Poor

14 Jun 2026

Jocelyn

Unfortunately I didn’t get to spend the entire night. I booked a king bed on the first floor with my pets and found the most disgusting infestation of bed bugs on the couches, and the beds. I packed as quickly as I could and brought physical evidence of the bugs to the front desk, where they did not seem surprised. Took some constant phone calls to get a refund. Be wary and be sure to check every piece of furniture in the room.

Pet

4/10

Poor

13 Jun 2026

Britt

Order an outdated saw a couple bugs in the bathroom. Place needs to call pest control.

Positives:
AC worked great. It was quiet. Shower had hot water.

Family

2/10

Poor

13 Jun 2026

Jessica

The entry way had visable sticky beverage spilled on tile . Couple pieces of garbage as well. An employee was sitting by front window on there cell phone. Breakfast area had several people waiting to eat and no employee slid the door open to let people know it was ready. My husband opened the door few min after 7am and the guests were thankful. We had asked for pool towels and were told they would bring them to us at the pool. No one came my husband walked to our room and retrieved ours. We found pink sticky stuff on our bedding and clearly was not from us. So that was gross. The women who checked us in was friendly. I’m pretty sure we will be very cautious to stay at this hotel chain in our future.

Partner

2/10

Poor

13 Jun 2026

Michael

Room was dirty and in poor repair. Floor was sticky. Smelled Smokey. Fire alarm was removed and wires exposed. Moldy shower. Long Hairs on floor… ewww
Do yourself a favor and never stay here.

Family_with_children

2/10

Poor

12 Jun 2026

carrie

Honestly, if I could give it zero stars, I would.I have pictures to prove everything.I say there was mold in the bathtubs and shower dead bugs on the wall disgusting things all over the floor and no one was ever at the front counterto help. Expedia wouldn't help so I was sick there. Avoid this property and Expedia

Self

6/10

Pleasant

08 Jun 2026

Maribeth

Ice machine on our floor was out of order, then found 2 other similar ice machines on other floors there were also not working. Had to go to the lobby each time for ice. No available drinking water or fountain in the lobby and had to ask for the breakfast room to be opened so we could use the sink to get water there. No housekeeping services for our 2-night stay and had to ask for clean towels. Front office staff nice and genuinely cared though bringing us clean towels himself.

Family

4/10

Poor

07 Jun 2026

Mathieu

The room was in terrible condition: the roller curtain didn't work, the bathtub was stained, the sink drained slowly, the bathroom fan didn't work, and there was an unpleasant odor.

Self

4/10

Poor

07 Jun 2026

Wilder

Unfortunately, my stay was quite the pain as every part of the building smelt of cigarettes, which strongly affected me since I have a sensitive nose. The staff who checked me in and eventually helped me to switch rooms were very kind and understanding, but the smell between the two rooms didn't change, and the headache I got from it was intense. Overall, I couldn't say I felt comfortable during my stay, but I'm positive there are other good rooms...

Self

2/10

Poor

02 Jun 2026

Pamela

No hot water to take a shower. Offered new room the morning we were checking out so didn't have time.
Wash rags had lot of dark stains on them.
Requested full or partial refund. Crystal at front desk said he had to talk to manager at 10:00 am and would call me. It has been two days and still no response.

Partner

4/10

Poor

31 May 2026

Ulises

The sheets and towels were stained, the floor was dirty, and the breakfast was only coffee and cereal

Friends_and_family Family

6/10

Pleasant

29 May 2026

Mary

The staff was friendly. Reserved and paid for a room with two queen beds and got one with two double beds. Cigarette butts were on the hallway floor. Patches in walls- repairs attempted but not done correctly.

Family_with_children

10/10

Exceptional

27 May 2026

Baseera

Very clean very convenient

Family_with_children

2/10

Poor

24 May 2026

Francisco

Sucia, y hay cucarachas y arañas

Family

4/10

Poor

17 May 2026

Janet

Dirty, no toilet paper holder, bathroom didn't look clean. Property looked run down.

Partner

10/10

Exceptional

11 May 2026

Arnetta

Love it

10/10

Exceptional

24 Apr 2026

Thomas

Room was clean and comfortable, close to food. great stay.

Partner

2/10

Poor

13 Apr 2026

Ricardo

Someone try to pop my hood on the car room look sketchy need update.

Family

10/10

Exceptional

13 Apr 2026

Thomas

Room was comfortable and clean, took longer to check in, believe it was a new person,

Partner

6/10

Pleasant

06 Apr 2026

Lamain

Ants in the room and furniture reeked of smoke to the point I couldn’t lay my clothes on the couch without it smelling like smoke when I picked it up.

Self

10/10

Exceptional

04 Apr 2026

Arnetta

Very clean

Family_with_children

6/10

Pleasant

26 Mar 2026

Christopher

Just really badly needes to be updated. Staff was friendly. Microwave was broken only one roll of tp. For a second didnt think there was any.

Self

4/10

Poor

22 Mar 2026

Patricia

Our dog was welcome, but the building itself is sorely in need of repair. The doorknobs and even shower knobs had loose screws and nearly fell off when using them! The exterior door had a four inch gap rotted off. Sad mess

8/10

Excellent

22 Mar 2026

Donny

Front desk was awesome
Fire alarm went off at 12 midnight for 30 minutes
Then again at 12:34a. Needless to say not much sleep between the parties in the hall and fire trucks outshot.

Self

6/10

Pleasant

21 Mar 2026

derick

The fire alarm went off which mess up the night

Self

2/10

Poor

21 Mar 2026

Austin

There was no free breakfast, there were ants in the bathroom. We had to get the front desk person to come unlock our tv so we could adjust the volume but every time we went out he wasn’t at the desk. The phone in our room was completely broken. At 11:30 at night until 12:30am the fire alarms were going off because people were going in and out of the fire doors and nobody came to let us know if everything was okay. I do not recommend this hotel whatsoever.

Family_with_children

2/10

Poor

15 Mar 2026

Kalvin Donn

Please dont go. I have stayed at bad hotels but this one takws the cake.

Self

2/10

Poor

09 Mar 2026

Mary

Disgusting rooms. No fridge. No pool. No breakfast

Partner

6/10

Pleasant

06 Mar 2026

Marshel

Very small rooms Not a lot of space

Self

6/10

Pleasant

01 Mar 2026

Juan

The room was not in good condition staff was friendly

Self

8/10

Excellent

23 Feb 2026

Mark

Room clean
Halls dirty
Tub paint peeling
Staff nice

Self

6/10

Pleasant

20 Feb 2026

Charles

You guys gotta get that bug problem under control

Friends

2/10

Poor

15 Feb 2026

Christy

Very run down hotel, appeared dirty maybe be from age and not repairing. Tape holding feet of cabinets together. Stains on carpets, outlets that dont work. Shooters in hallway, trash outside the rooms, yellow mattress covers. Stained comforters. Didnt feel safe or that it was a good family enviornment.

4/10

Poor

15 Feb 2026

Shawn

Hotel is run down. They are in the middle of remodeling but needs alot of work.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Jessica

Very respectful and understanding. Great place

Leisure Partner

10/10

Exceptional

14 Feb 2026

Jessica

Very respectful and understanding great place

Leisure Family_with_children

10/10

Exceptional

09 Feb 2026

Becky

Clean room and polite staff

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Becky

Spotless rooms and polite staff

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Thomas

Fast and courteous checkin, clean and quiet room!

Partner

8/10

Excellent

17 Jan 2026

Barbara

Room clean

Business_and_leisure Family

6/10

Pleasant

06 Jan 2026

Ted

Did not feel welcome at the check in. Room had some issues. The tub was in bad condition. There was an open switch in the bathroom.

Leisure Family

2/10

Poor

28 Dec 2025

Lorraine

This hotel was awful from inside and out. It is located next to a bar. Noise all night (doors slamming car horns honking etc). Shady characters in and around property. Room was a dump. If wasn't exhausted and had my dog would have left immediately.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

James

Awesome staff

Business_and_leisure Family_with_children

2/10

Poor

16 Dec 2025

Sandra

Room wasn't clean! Roaches in the room by the refrigerator. Nothing was wiped down ! Had to clean the room myself! Totally disappointed!

2/10

Poor

09 Dec 2025

Daniel

No continental breakfast, you get a bag with three snacks. The whole 2nd floor stinks of onions for some reason?

Self

2/10

Poor

05 Dec 2025

Lajewel

Trashey

Self

2/10

Poor

04 Dec 2025

Ashley

WARNING TO ANY LONG-TERM GUESTS: This is not just a review about poor service; this is a report of illegal conduct and tenant rights violations.
My stay spanned 72 days Due to the length of my continuous stay, I legally established tenant rights under state law. Despite this, management attempted an illegal lockout/eviction without following proper legal eviction procedures.
Furthermore, management illegally refused to honor my state tax exemption status, resulting in me being severely overcharged for taxes during my stay.
On top of the legal misconduct, the conditions were appalling and hazardous, including visible roaches and rats in the room and common areas.
I have filed formal complaints with the Better Business Bureau (BBB) and sent a formal Demand Letter to Wyndham Corporate demanding a full refund and compensation for damages.
Future long-term guests: DO NOT STAY HERE unless you are prepared for legal violations, financial harm, and dangerous living conditions. This hotel is operating outside the law regarding long-term residents.

Leisure Pet

6/10

Pleasant

22 Nov 2025

Jarwyn

Room was fine. Hotel is doing a remodel so no breakfast or even coffee in the lobby. Remodel is not disclosed on their website!

8/10

Excellent

21 Nov 2025

Daniel

It was in a bag

2/10

Poor

17 Nov 2025

Ryan

Everything was awful. The pullout couch bed had a hole in the mattress and the frame wouldn't stay upright. Our TV didn't work and we told the front desk clerk. He said that someone would look at it tomorrow. There was lipstick smeared all over our door. The AC unit sounded like an air pump and was loud each time it kicked on. There was not breakfast. Our entire hallway and room smelled like marijuana due to another guest and we had 3 children with us. Completely unacceptable service and experience.

Leisure Family_with_children

4/10

Poor

16 Nov 2025

Michelle

Lots of bugs, no Breakfast, got injured walking the dog through the dog walk area.

2/10

Poor

16 Nov 2025

No Name Given

Terrible experience.

Leisure Family

6/10

Pleasant

16 Nov 2025

Megan

The first room they assigned me had some problems but they were super accommodating and gave me a new room with no problems. This hotel isn’t as terrible as these reviews say. I’ve stayed 2 times in a month and had had all my issues taken care of in a timely manner if not right away!

Self

10/10

Exceptional

02 Nov 2025

Lisa

Breakfast was great. Hot and fresh. The coffee was excellent.

Partner

2/10

Poor

31 Oct 2025

Kelli

We had issues with the cleaning staff being really loud at 8am. So asked them to please try and keep it down. They continued to be loud by playing music and talking to each other. Have never had staff be so inconsiderate of the guests. Also throughout the night you could hear the side door slamming and people getting ice. And our room was quite a ways down from that area. Just n

2/10

Poor

30 Oct 2025

Robert

The hotel is in terrible disrepair. It is old and dilapidated. The room was not very clean. The amenities are non-existent. The website says continental breakfast. I asked and was given a paper bag with an orange and a package of crackers. There is no lit signage so it was had to find the hotel at night. There is hardly any staff. The front desk had no one at it when I checked in. I was able to find the clerk after a few yells. Same thing in the morning when I checked out. Don't bother renovating. Tear the place down. The bugs in my room can find another home. No security either. Guy doing drugs in his car outside my room was a little scary.

Business

8/10

Excellent

29 Oct 2025

LaSaundra

Na

8/10

Excellent

26 Oct 2025

Megan

Check in was smooth, room was clean and everything worked accordingly. Kind of loud at night due to guests fighting/ slamming doors but settled down quickly. If need-be I would stay again.

Self

2/10

Poor

12 Oct 2025

DANI

all room lights do blinks they go on and off

Business_and_leisure Friends

2/10

Poor

12 Oct 2025

Daniel

The staff person at the front desk was rude and COMPLETELY unhelpful. I tried to get a hold of management and couldn't. I ledt several written messages, and got nothing. This is among the WORST experiences I have had with a hotel!!!

Business

2/10

Poor

11 Oct 2025

John

Parking was fine

Business

2/10

Poor

10 Oct 2025

Zaneta

Do not recommend this hotel

Parking was ok. Our sink had little bugs crawling around it. I found bug in my bed in the morning and had little water pressure in shower.

Friends_and_family Friends

4/10

Poor

29 Sep 2025

Les

Don't stay here!

It was under construction. My room was not clean. Mold everywhere in the shower area. I've been a long time hotel.com customer, not happy with this one. No breakfast either, no coffee in lobby area. I left at 6:45 am for my conference didnt even see any employees.

Business

2/10

Poor

28 Sep 2025

Sulav

Roaches all over

2/10

Poor

22 Sep 2025

Bailey

Bad smell, dirty

8/10

Excellent

16 Sep 2025

Daniel

The guy at the counter was polite and respectful. The motel is remodeling so the entry area and first floor looked pretty bad. The staff was just in a small chair and a makeshift desk. Looks pretty bad. The room was great and at a good price. Overall, I’m satisfied.

Leisure Self

4/10

Poor

09 Sep 2025

Peggy

Smelled like pot, shower was broken, phone didnt work, very noisy, made it hard to sleep

Business Pet

2/10

Poor

03 Sep 2025

Gary

Stayed at this property for location and price. Big mistake. Not made aware of construction going on (jackhammer until 6PM on a Sunday) and dust and dirt associated with it.
Room was not well maintained and dirty. Housekeeping did not clean the entire 4 days there. One of the worst stays I have ever had.

Leisure Self

6/10

Pleasant

29 Aug 2025

Allen L

windo shade woule not go up l-obby under reconstruction

6/10

Pleasant

26 Aug 2025

Nadine

Not great

No wash clothes. No regular coffee in room only 3 decafs. Little centipede like bugs in bathroom. Breakfast was in a bag, not good.
The (K) door was left open most of the night, felt unsafe. No ice… machine broken? I like staying at LaQuinta motels, not this one

Friends_and_family Friends

2/10

Poor

19 Aug 2025

Aubin

Nothing is clean

2/10

Poor

18 Aug 2025

amber

The rooms were falling apart, no pool, no breakfast, noisy, terrible