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Four Points By Sheraton Queretaro Norte

Queretaro · Mexico

Carretera San Luis Potosi #13001,El SalitreView location

8.6/10Excellent677 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.2/109.2
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points By Sheraton Queretaro Norte

Located in Querétaro (Juriquilla), Four Points By Sheraton Queretaro Norte is within a 5-minute drive of Antea Lifestyle Center and Uptown Center. This hotel is 7. 5 mi (12. 1 km) from Bicentennial Park and 8. 5 mi (13. 7 km) from Museum of the City. .

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This Art Deco hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area. . Make yourself at home in one of the 148 guestrooms featuring refrigerators and plasma televisions.

Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks. . For lunch or dinner, stop by Constelacion, a restaurant that specializes in international cuisine.

Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7 AM to noon for a fee. .

Read more about this hotelShow less

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. . Distances are displayed to the nearest 0. 1 mile and kilometer. Antea Lifestyle Center - 0. 9 km / 0. 6 mi- Uptown Center - 1.

3 km / 0. 8 mi- Plaza Ubika - 2 km / 1. 2 mi- UNAM Campus Juriquilla - 3. 3 km / 2.

Located in Querétaro (Juriquilla), Four Points By Sheraton Queretaro Norte is within a 5-minute drive of Antea Lifestyle Center and Uptown Center. This hotel is 6.2 mi (10 km) from Bicentennial Park and 8.5 mi (13.7 km) from Museum of the City.

Make yourself at home in one of the 148 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Querétaro? This hotel has 301 square feet (28 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Car recommended Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Service animals not allowed Only dogs are allowed Maximum number of pets per room 2 Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 180 to 300 for adults, and MXN 120 to 200 for children
    • Pet fee: MXN 1060 per accommodation (varies based on length of stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Antea Lifestyle Center 0.9 km / 0.6 mi
Uptown Center 1.3 km / 0.8 mi
Plaza Ubika 2.4 km / 1.5 mi
La Loma Sports Center Querétaro 2.5 km / 1.5 mi
UNAM Campus Juriquilla 3.3 km / 2.1 mi
Plaza Juriquilla 3.7 km / 2.3 mi
Urban Center Shopping Mall 3.9 km / 2.4 mi
University of the Valley of Mexico Querétaro 4 km / 2.5 mi
Centro Cultural Garambullo 7.9 km / 4.9 mi
Centro Cultural Maestro Enrique Burgos Mondragón 8.1 km / 5 mi
Universidad Tecnológica de Querétaro 8.1 km / 5.1 mi
Benito Juarez Industrial Park 9 km / 5.6 mi
Parque Canino Publico 9.5 km / 5.9 mi
Parque Canino Monte Mayor 9.6 km / 6 mi
Piramide Gran Cue 9.6 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Total number of rooms: 148
  • Number of floors (main building): 7
  • Single rooms: 137
  • Double rooms: 18
  • Suites: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 60 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer service
  • Secure parking
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Printer
  • Photocopier
  • Business centre
  • Outdoor freshwater pool: 1
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carte
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Special dietary options
  • SnacksExtra charge
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    DOUBLE KING SIZE BED

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE TWO BEDROOMSSUITE • EXECUTIVE TWO BEDROOMSSUI.B2-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    SUITE EXECUTIVE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOMSUI.B1-EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 70 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Four Points By Sheraton Queretaro Norte

    SUITE EXECUTIVE KING BED

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points By Sheraton Queretaro Norte

8.6
Excellent
677 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.2 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
17 Jul 2026
Cesar
Air conditioning in the room was broken so we spent the first night in what felt like an oven. Did call reception twice but had no help. We couldn’t be moved to another room or have someone go check until morning, needless to say, it was not a good morning for all of us. Thankfully it did get fixed while we were out and about the city and we had a pleasant evening and night.
Family_with_children
10/10
Exceptional
25 Apr 2026
Julio
Everything great but the sofa had a stain.
Friends
10/10
Exceptional
05 Feb 2026
Juan
The staff was always attentive, always nice. The room was very clean.
Leisure Partner
8/10
Excellent
15 Nov 2025
Rosandrea
Room was very quiet and clean. The gym was small but perfect
6/10
Pleasant
01 Nov 2025
Jorge
Room.
Leisure Family
4/10
Poor
22 Jun 2025
Maritza
El cuarto que recibí no tenía buen mantenimiento, me cambiaron de habitación. Ya que lo pedí y tuvieron que confirmar con mantenimiento , el sensor del aire y de la luz no funcionaba.
Leisure
8/10
Excellent
17 Dec 2024
Luis
Needs update floor coverings and improve cleanliness of common areas
Business Self
10/10
Exceptional
22 May 2024
Sergio
Muy buen hotel cerca al hospital (la joya) que iba por una cirugía.
Family
10/10
Exceptional
17 Apr 2024
Georgina
Nice for the price
6/10
Pleasant
09 Oct 2023
José luis
terrible, te cobran 1160 pesos o 50dls por meter atu mascota ; y eso no lo expecifica en ningun lado hasta que llegas con tu perrito a recepcion.
Leisure Family
6/10
Pleasant
26 Aug 2023
Carlos
Can do a better job at cleaning
Business
4/10
Poor
29 May 2023
Alberto
Not too accommodating when we arrived at 11:30am. Finally gave me room and found long dark curly hairs in the shower and the sink.
Friends_and_family Friends
10/10
Exceptional
09 May 2023
Maria Concepcion
The hotel is nice, the room was very clean and comfortable, the breakfast is really good
Leisure Family
6/10
Pleasant
06 Mar 2023
KATHERINE
El piso de la regadera estaba sucio, al igual que el tapete del baño. El papel tapiz del cuarto igual sucio y partes despegadas.
Leisure Friends
8/10
Excellent
04 Apr 2022
Marbry
Restaurant service was slow, shower needs repair.
Leisure Partner
10/10
Exceptional
07 Feb 2022
David Ivan
Close to commercial areas and it is easy to get to the hotel because it is on the highway
Business_and_leisure Family_with_children
8/10
Excellent
31 Dec 2021
Ricardo
Good price, great buildng, comfortable rooms, nice desk for working on your laptop.
Leisure Family
10/10
Exceptional
23 Dec 2021
Sadaf
It was an excellent service
Friends_and_family Family
6/10
Pleasant
15 Oct 2021
Verified traveler

Just ok

Carpets need to be replaced very old and smelly
Business
10/10
Exceptional
25 May 2021
Verified traveler
The complimentary breakfast was lovely.
Business Self
8/10
Excellent
21 May 2021
Verified traveler
Good hotel. Super clean.
Leisure Family_with_children
4/10
Poor
17 Mar 2020
Verified traveler
I booked a room with 2 beds and they gave us 1 bed and 1 sofa, which was a super uncomfortable sofa
Leisure Friends
10/10
Exceptional
23 Jan 2020
Verified traveler

Nice and easy hotel in QRO

Quick overnight in Querétaro.
Business
10/10
Exceptional
06 Jan 2020
RaulAguila
very convenient personnel very attentive very clean very relaxing experience Good Live music on Sunday morning at the restaurant.
Friends_and_family Family
10/10
Exceptional
04 Jan 2020
Verified traveler
Very clean personnel very attentive close to a good restaurant.
Friends_and_family Family
4/10
Poor
28 Dec 2019
Fredo
Not good, I will not recommend a friend to stay in this property
Friends_and_family Family_with_children
6/10
Pleasant
02 Apr 2019
Luis

only if necessary

Service at the bar and at the restaurant can use improvement, at the bar the person has no idea on how to pour a beer and at the restaurant I had to stand up and get to the person at the machine in order to get the check, I come back after last time power went out over the night and did not came back. I do not think I will come back soon
10/10
Exceptional
08 Jan 2019
Core
The staff is pretty amazing that’s why I always come back to the same place
Friends_and_family Partner
8/10
Excellent
23 Nov 2018
Verified traveler

Nice hotel in Juriquilla

Nice hotel close to Juriquilla. I reserved 3 rooms with one king size bed and a double sofa (the photo shown when reserving the room showed one king size bed and the double sofa in a different room - when I checked in they told me this was actually a suite which was not available). Only one of the rooms had the double sofa bed ready for sleeping - the other rooms didn't have sheets or pillows for the sofa bed, we had to ask for them at the reception). The food and service at the buffet breakfast were excellent.
Family
4/10
Poor
17 Nov 2018
Verified traveler
They don't supply hot water late evening time frame. I attempted to shower at night and had to make it a short shower as there was little to no hot water. I accepted the issue the 1st night as there was an earlier power outage that day. but on day 2 - the same thing happened. I checked the water temp in the morning via the sink faucet and there was hot water. I give the staff an A for preparing breakfast without any electricity.
Business Self
10/10
Exceptional
11 Oct 2018
Juan Carlos

Good price for what you get

Great hotel, has great room amenities, spacious, at good location, near Antea Lifestyle Center Mall, great shopping nearby, and also delicious local food.
Family
10/10
Exceptional
23 Sep 2018
Verified traveler
Real good service and staff was helpful. Rooms were very clean. Overall staff was friendly and good experience.
10/10
Exceptional
07 Sep 2018
Rene

Great deal for great price

Great rooms, cleanliness and location. Tony Roma’s right beside it.
10/10
Exceptional
03 Sep 2018
Amanda

Great stay 😊

Great stay, beautiful hotel with great employees that were very welcoming and kind. Great restaurant and food options and nice pool
Family
8/10
Excellent
01 Sep 2018
CJ
Great hotel and great location - would definitely stay there again! Thank you!
10/10
Exceptional
26 Jul 2018
Sergio
EXCELLENT SERVICE and LOCATION...!!!

Conditions of the room and premises in general were excellent; it is indeed a very good overall value for the price paid.
Partner
8/10
Excellent
21 May 2018
Franca

Clean

Nice and clean
Partner
6/10
Pleasant
10 Nov 2017
Verified traveler
The hotel is clean but too close to the highway. The badroom had a funny smell
10/10
Exceptional
25 Sep 2017
Verified traveler

Good

Great place for an excellent price
Family
8/10
Excellent
01 Sep 2017
Carmen and Ger.

Nice hotel with amenities.

Something a little off..... They did provided transportation from the airport that is kind of far away, but they did not wanted to provide transportation to the event that we went for, the event was at 5 to 7 min. Distance from the Hotel, The driver was very nice and polite, but unfortunately he is not authorized to make decisions, the event recomended this hotel to us, that's why we ended up staying here, the place I very nice the mayority of the employees were very helpful and friendly specially Jessica from front desk, a waiter and the driver, don't let me forget, the cook has the magic touch, the food taste is delicious!! We enjoyed.
8/10
Excellent
31 Aug 2017
DDA

Not bad

Everything works as it should. Nothing to really rave about, but a solid option in Queretaro
10/10
Exceptional
19 Apr 2017
Jorge

Great Hotel, close to massive shopping centre

I have to say its a great hotel, specially the staff which made the stay even better.
10/10
Exceptional
12 Apr 2017
miguel

Excellent hotel

Room always clean staff really friendly food from hotel is decent. 24 hrs staff working at hotel in case you need something.
10/10
Exceptional
10 Apr 2017
ALEJANDRO

Great value for 4 stars hotel

I was great time hotel is super nice
10/10
Exceptional
09 Dec 2016
Bert

Great airport hotel! Very good value

Clean, friendly, good service and convenience of not having to leave hotel for drinks and/or meals.
Partner
6/10
Pleasant
19 Sep 2016
Beck

Lower score

My husband is working in Queretaro so almost every weekend we stay at this hotel. We use to love it. But the past two stays have not been what we expect. The food is worst each time, the used to have big portions and nicely presented. We had some fruit this time and it was very green no presentation. The waiters take a lot to bring you what you ask for. We where at the pool and asked for some snacks I had to go like 3 times and ask him for our meal.
Also we have a little baby, and we always ask for a crib when we do the check in, they always take it right away, this time we asked for it, but it never got to us. So I asked for it again at the end of the day and the girl at the front desk said the didn't have any. I told her they when I got there the told me they the and she was said we are sorry we are full. I told here that the service at the hotel was getting worse, the said sorry we are full.
8/10
Excellent
08 Aug 2016
RBK
My family and I have stayed several times and it has been great. Just the one last time the room floor had some crumbs. Guess it was a little mistake from the cleaning crew
8/10
Excellent
18 Jul 2016
Ban

Nice breakfast

We enjoyed breakfast and pool as well. Place was clean and food was nice. The price was more than reasonable.
8/10
Excellent
24 Jan 2016
Verified traveler
Service was nice and food was also not bad,
There was problem in coffee machine. there was not plate to put coffee.
8/10
Excellent
09 Dec 2015
abelardo
the only thing is the quality of the food very bad
Partner
8/10
Excellent
08 Dec 2015
Verified traveler

Brand new hotel.

A brand new hotel. Bedroom with plenty of space. Ideal hotel for staying one nigth.
Family
10/10
Exceptional
05 Nov 2015
Verified traveler

excellent staff service

Nice new hotel
Family
10/10
Exceptional
05 Jul 2015
Verified traveler

Nice night in Queretaro

Spent one night there with my daughter on our way to merida. Hotel staff was friendly and efficient, room was nice - nothing fancy - but clean and comfortable.
Family
8/10
Excellent
01 Aug 2026
jesus a
Wel ares del sanitario esta muy chico
10/10
Exceptional
28 Jul 2026
Luis Manuel
Excelente atención y servicio
6/10
Pleasant
26 Jul 2026
Nuri
El hotel está muy deteriorado, se ve desactualizado y las habitaciones son muy pequeñas.
4/10
Poor
23 Jul 2026
Luis
No me quisieron emitir mi factura por el importe total que pague
8/10
Excellent
21 Jul 2026
Jaime
La ubicación es muy buena, tiene cerca la Plaza Comercial Antea, o resteurantes cerca para ir camninando.
Muy buen servicio, mi hija olvidó su portatrajes con su vestido de fiesta y nos mandaron un correo para avisarnos, nosotros no nos habíamos dado cuenta. Excekente detalle.
Family_with_children
4/10
Poor
19 Jul 2026
Laura Ivett
La habitación no estaba limpia, el piso con manchas, el piso de la regadera lleno de manchas de tiempo, las instalaciones viejas, la alberca descuidada. El desayuno no muy bueno ni mucha variedad. En general esperaba más del hotel porque creo que es una buena cadena, pero no me gustó.
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
José Jorge
Todo muy bien felicidades
Partner
8/10
Excellent
10 Jul 2026
Miguel
Todo bien, lo único malo es la mala limpieza del baño de la habitación y la cafetera estaba sucia.
Partner
10/10
Exceptional
08 Jul 2026
Christian
Excelente hotel y su desayuno de 10!! Muy recomendable
Self
10/10
Exceptional
29 Jun 2026
Xorge Yanko
Todo es perfecto. Habitación muy cómodo con muy buena disposición. Solo faltan contactos
Family
8/10
Excellent
29 Jun 2026
Arturo Arnulfo
Excelente atención del personal, en especial del restaurante, excelente buffet alimentos y platillos de excelente calidad, buenas camas, buen equipo de aire acondicionado, el piso del baño algo deteriorado, el refrigerador es muy ruidoso y no permite dormir bien.
Family
10/10
Exceptional
26 Jun 2026
Xorge Yanko
Hotel súper limpio habitaciones amplias con excelente distribución. Buenisima ubicación en Querétaro. Solo faltaría mejorarle estacionamiento techado o al menos con unas lonas.
Family
8/10
Excellent
14 Jun 2026
nikko
La habitación que me tocó el piso ya estaba flojo y cuando te bañabas se encharca afuera
4/10
Poor
24 May 2026
Leopoldo
El aire acondicionado empezó a hacer mucho ruido a media noche y nos despertó. Cuando lo apagamos empezó a hacer mucho ruido el refrigerador que está en el cuarto. No creo que sea un problema de todos los cuartos pero pasamos muy mala noche.
Family_with_children
6/10
Pleasant
18 May 2026
María Luisa
Buena atención en recepción , fueron muy amables y la ubicación es muy buena ya que está cerca del Centro Comercial y de los lugares a los que yo fui aunque está lejos del centro
Partner
8/10
Excellent
18 May 2026
Antonio
Mucho olé en el área de la comida
Family_with_children
10/10
Exceptional
11 May 2026
SARA EUGENIA
Excelente
Friends_and_family Family
8/10
Excellent
25 Apr 2026
Nicolas
Ubicación genial habitaciones muy cómodas pero huele muy feo ya que hay coreanos viviendo ahí fuman todo el tiempo y ponen los pies sobre los muebles
Self
8/10
Excellent
26 Mar 2026
CESAR ANDREI
No hubo desayuno
8/10
Excellent
17 Mar 2026
Francisco
La limpieza del cuarto no estaba terminada
Friends_and_family Family
6/10
Pleasant
15 Feb 2026
Antonio
La habitación que nos asignaron de inicio, la 208, tiene problemas de aire acondicionado, hace mucho ruido y no enfría. Pedimos cambio de habitación, una vez hecho todo estuvo bien.
Business_and_leisure Partner
8/10
Excellent
15 Feb 2026
Gumercindo
La limpieza de las habitaciones y la amabilidad del personal
Leisure Partner
10/10
Exceptional
27 Jan 2026
Julie
Todo muy bien, limpio y buen servicio. Lo recomiendo para viajes de trabajo.
Business
10/10
Exceptional
31 Dec 2025
Hugo Y Sandra
todo bien
Business
10/10
Exceptional
21 Dec 2025
Guadalupe alberto
Excelente atención y estancia
Friends_and_family Family
6/10
Pleasant
20 Dec 2025
Livier
La habitación limpia sin embargo el baño necesita más limpieza y mantenimiento, como comentario se necesita en la regadera un lugar para poner accesorios personales ( como no hay las tenía que poner en el suelo)
Leisure Family
8/10
Excellent
14 Dec 2025
Hugo
NECESITAS AVENA
Business
10/10
Exceptional
07 Dec 2025
Victor
Instalaciones cómodas y limpias.
El personal amable.
Friends_and_family Friends
10/10
Exceptional
30 Nov 2025
Julie
Todo limpio y la gente amable
Business
6/10
Pleasant
25 Nov 2025
Marina
Falta aire acondicionado en los pasillos, las toallas del baño estaban deshilachadas , olían raro, el baño de la recámara le falta renovación en el shower
Business_and_leisure Family
4/10
Poor
22 Nov 2025
Jorge
el restaurante tenía la fruta ya en estado de descomposición, el salón de eventos demasiado pequeño, algunos platillos frios
Leisure Family
6/10
Pleasant
05 Nov 2025
MAYRA
La habitación tenía una fuga del aire acondicionado y se nos llenó un pedazo de agua en la habitación,
Además habían varios eventos y gente en sus habitaciones haciendo escándalo, no podíamos dormir, los reportamos varias veces.
Friends_and_family Family
4/10
Poor
05 Nov 2025
Everardo
Poca capacidad del personal de recepción
Al llegar el segundo día tuve que bajar a reprogamar la llave
Llega uno cansado y con ganas de ir al baño y todavía me hacen firmar unos papeles que ya había llenado el primer día
Leisure Family
8/10
Excellent
27 Oct 2025
Juan Carlos
Punto uno deberían especificar que las mascotas tienen costo o al momento de poner la cantidad de huespedes, si va alguna mascota , por otro lado la regadora tenía pelos, y solicité una toalla extra ya que solo había 2 y se reservó para 3 personas y la toalla extra parecía lija, el olor en los pasillos era desagradable
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Gerardo
Personal muy amable
Business Family
2/10
Poor
12 Oct 2025
Francisco

Reservé una habitación con 2 camas Queen, pero en su lugar me asignaron una cama Queen y un sofá cama matrimonial y muy incómodo.
Solicito una reducción o reembolso, ya que no se cumplió con lo que pagué.

Gracias.
Friends_and_family Family
10/10
Exceptional
23 Aug 2025
Nora Angélica
Muy bueno
2/10
Poor
09 Aug 2025
María Laura

Nunca regresaré a este hotel

Tuve que pedir cambio de habitación por que estaba sucia la primera que me asignaron y la segunda también
Partner
10/10
Exceptional
05 Aug 2025
Jose
Muy bien
10/10
Exceptional
21 Jul 2025
Jose
Limpio, ubicación no céntrica pero, conveniente
Leisure Partner
8/10
Excellent
18 Jul 2025
Gerardo
Cumple con el propósito, aunque nada fuera de lo común
Leisure Family
8/10
Excellent
17 Jul 2025
Everardo
1
8/10
Excellent
11 Jul 2025
Oscar

Viaje de Negocios

Está ocasión estuve hospedado una sola noche por su ubicación me parece excelente me hospedado en el pasado y sé el deterioro de algunas cosas las alfombras ya se ven muy viejas y en mal estado tanto en pasillos como en la habitación pero los pisos de las regaderas ya se ven muy desgastados y lucen sucios y muy insalubres
Business
10/10
Exceptional
03 Jul 2025
ANA LILIA
Todo excelente. No tuve oportunidad de conocer más puesto que solo fui a dormir. Me gustó la ducha porque el agua salía muy bien. El único inconveniente es que está muy cerca de una gasolinería y eso tiene un nivel de riesgo.
10/10
Exceptional
29 Jun 2025
ANA KAREN
Todo excelente
Business Friends
8/10
Excellent
21 Jun 2025
Javier

Buen hotel

Buen bussines hotel, es cómodo, pudiera estar mejor.
Buen gym
Business
6/10
Pleasant
17 Jun 2025
Claudia
Un poco más de limpieza en habitaciones vendría bien. El olor de las habitaciones y un bote de basura en el área de mascotas
Leisure Family

Location & surroundings

Four Points By Sheraton Queretaro Norte
Carretera San Luis Potosi #13001,El Salitre, Queretaro, Mexico

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Four Points By Sheraton Queretaro Norte

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