Quinta Rio Boutique

10/10

Exceptional

19 Dec 2019

Patricia

ended

Excellent place to stay

Friends_and_family Family

4/10

Poor

03 Nov 2019

James

Hotel has noisy bar, cannot sleep until 1-2:30am

This hotel's advertising is very misleading. They operate a very noisy bar upstairs and downstairs at the corner of the property, only about 20 to 40 feet from the rooms. The bar plays music extremely loud and doesn't close until 1am during the week and 2:30am on the weekends. It is very difficult to sleep until they close. Also, there is a loud train that runs nearby about every 90 minutes that adds to the noise. I could live with the train but not the loud bar. I cannot in good conscience recommend this hotel to anyone who needs a good night's sleep.
The hotel staff were pleasant but had no control over the bar. The continental breakfast consisted of only juice, coffee and toasted bread and was brought out to the patio table in the morning.

Friends_and_family Family

2/10

Poor

22 Oct 2019

Verified traveler

They did not have electrical power, we paid the night, but we coulnt check in.

Business Self

8/10

Excellent

09 Jul 2019

Louise

Excellent service

Staff went above and beyond. Good location, walking distance to the Historical Center of the city. However, there was some noise from the very popular restaurant next door, as well as a loud train every few hours. The breakfast included with the room was very sparse (toast coffee and oj), although alternatives can be ordered for an extra charge.
Room are small and basic , but incredibly clean and well maintained.
Wifi signal very weak.

10/10

Exceptional

01 Jul 2019

Verified traveler

Nice private spot location and well maintained property. The rooms were clean and organized.

Business_and_leisure Self

10/10

Exceptional

10 Sep 2018

Crucelis

Cute, little hotel

Very beautiful, clean and perfectly located

8/10

Excellent

01 Aug 2018

Verified traveler

A charming little hotel with a lovely courtyard and friendly staff.

4/10

Poor

18 Mar 2018

adri

really nice staff, lousy hotel

The room was anything but interesting, the bed was uncomfortable, and the internet worked only intermittently.
I tried to get moved to a different room, but they were all booked.
Then at 8:15 am Sunday, some wierd pump came on and my whole room vibrated for 20 minutes, this sort of really loud humm that my ears are still ringing from. I called the staff, who are all really sweet, but they could do nothing. I had room #7, maybe that is the crappies one??

10/10

Exceptional

23 Oct 2017

Rose

The staff is amazing, nice people and a lovely hot

I love the place!!! The service!!!

Family

10/10

Exceptional

06 Sep 2017

Maria

Fantastic Stay

I loved the location and the very helpful and friendly staff. The location was quiet and peaceful and just a perfect location for walking to the historical center. I loved the it is in front of the river.

8/10

Excellent

23 Apr 2017

RJ

Not perfect to attain a Boutique status

Excellent staff and location quite comfortable. Only things that could be improved are. Coffee, restaurant noise, no cleanex, the soap basket in the shower had too big of gaps and the soaps fell out and you could hear the water pump. Also the TV was too small for the distance to the bed. Little improvements to make it a real boutique hotel.

10/10

Exceptional

11 Apr 2017

Luis

Nice small hotel

Nice small hotel close to downtown Queretaro. The rooms are on the simple side but very clean and comfortable. The front desk staff very nice and the seafood place next door is los pretty good. Would definitely recommend it.

Partner

10/10

Exceptional

02 May 2016

Ximena V.

Nice small hotel

Small, comfortable hotel, around 10 -15min walk to Downtown Queretaro. Very clean, nice small pool. Includes light breakfast, when you say you want it they serve it right away, we ate by the pool.

10/10

Exceptional

03 Aug 2015

Ismael

great staff. Very nice hotel. Needs small upgrades. More wifi coverage. New TV controls. Like I said small. But excellent location.

Partner

8/10

Excellent

20 Jan 2015

Guy

Good choice for a 3 stars hotel

We had a very nice stay a Quinta Lili. The staff is very nice and helpful. The hotel is located a short walk from the Centro Historico and the area is safe. The room we had (Amber)was clean, bright and comfortable but a bit small. There are bigger rooms but we did not ask as we were there only for two nights. There is a church nearby with bells ringing at odd times but we managed a good night sleep.
Overall good choice.

Partner

10/10

Exceptional

30 Oct 2014

Mike

Very nice hotel in a great location

We stayed at the Hotel Quinta Rio Queretaro for one night during our recent trip to Mexico. We were looking for a reasonably priced hotel in or near the historical district of Queretaro. Based on its high rating on Tripadvisor we booked at this hotel and are glad we did. While only in Queretaro for one night we were able to easily tour the historical district and had a great meal at one of the local restaurants. The room and bed were wonderful as were the staff who were extremely friendly and helpful.

8/10

Excellent

17 Aug 2014

Carole

Nice,clean, well kept hotel.

The staff was extremely generous with their time to answer questions.Room was lovely.Bathroom small but compact.

10/10

Exceptional

06 May 2014

Gil

Clean and quaint, walking distance to town center. Excellent service.

8/10

Excellent

29 Apr 2014

Emilio

great

Great

10/10

Exceptional

31 Dec 2013

Katia

Perfect little dog friendly hotel

Loved the place altogether. It's got a cozy vibe and service was great. The only \"but\" would be the price per dog stay. I think it's a bit pricey, $25 per dog per night. When you have a chihuahua I think that seems excessive. I would recommend to set a tabulator per size or something.
Thanks

10/10

Exceptional

09 Nov 2013

Richard Shackleton

Great little find

4 blocks from the main square, this cosy little boutique hotel was a real find. Really helpful and friendly staff gave us lots of helpful tips for how to get around (in English too which was really good for those in our party who don't speak Spanish). The rooms were small but really comfortable and clean. We'll be back!

8/10

Excellent

23 Sep 2013

Verified traveler

Wonderful Hotel!

We arrived late in the day after a long day driving and we were accommodated on every request. Including take out dinner so that we could eat outside by the pool, close to our room as we were travelling with our dog (who also had a long day). This is a very welcoming hotel in a lovely area in the historic center. We wish we had more time there but had to head out the next day. We will visit again!

10/10

Exceptional

08 Sep 2013

Verified traveler

Great hotel and awesome people

The hotel was nice clean easy to find and great bed, really small but great hotel with awesome helpful and friendly people working. At desk, breakfast, handling luggage, they were all great, location is great, we had a dar and they took care of parking and the minute we needed it ,mi was ready

Family

10/10

Exceptional

10 Feb 2013

Verified traveler

Great value for money.

Great little spot just 10-min walk from the historic centre. Will return on my next trip to Queretaro.

10/10

Exceptional

03 Feb 2013

Albert

close to centro

Very friendly hotel staff. Clean and comfortable rooms. Would be nice if they had a bigger breakfast selection but I understand that this will be coming. Would definitely recommend to my friends

6/10

Pleasant

08 Jan 2013

Grace

Super Clean but Pets, Noise and Rock and Roll

Well I have mixed feelings about Quinta Rio. While Mr. Saul (works at night) and Mr. Leon along with the helpful staff were extremely nice I had a horrible time dealing with the receptionist Ms. Cecilia. Upon our arrival we were placed in a very small room (Ambar). According to the availability that Expedia gave me while booking I had reserved this room (Ambar) with the option of \"Lavanda\" (bigger and more expensive) on my requests. When trying to explain this to Ms.Cecilia her solution was \"call Expedia and change hotels\". Thanks to Mr. Saul everything was sort out and we where moved to room #1 two days later.

The other inconvenience is that pets are allowed, and while this may work wonders for some it doesn't for those looking forward to have a peaceful time without barking as a background noise. When I asked Ms.Cecilia about the barking situation she proceeded to show me the pet policy of the hotel and told me \"what do you want me to do to ask the dog to stop barking\" Shocked by her attitude I asked her to make respect the rules in the policy about not leaving pets alone and I asked for a copy; she refused and aggressively tried to snatch the one I had in my hands as I said I'd get a copy myself. She threaten \"I'll call the cops\" Unbelievable!

Bottom line,the place is super clean, the staff is friendly and helpful (except for the receptionist),nice decor,rather noisy at night but perhaps ideal for the \"I can't live without my dog\" kind of person.

6/10

Pleasant

27 Nov 2012

Randall

Close to everything, far from a good night's sleep

Our stay at this boutique hotel was a mixed bag. While the staff is very attentive, and the hotel is very near the center of the Queretaro historical district, a good night's sleep was not included in the amenities. The walls of our room (B-2) were paper-thin, and we could easily hear chatter from adjoining rooms. In addition, the hotel kitchen seemed to be one wall away as well, so noise from the kitchen woke us up very early as well.

Partner

8/10

Excellent

21 Sep 2012

Ruth

A lovely little hotel

This is a lovely little hotel in an ideal position for visiting Queretaro - about 5 -10mins easy walk into the very centre of town. The courtyard and pool area was well maintained with lots of pretty flowers and plants in pots and decorations on the wall - not what we were expecting when we entered the hotel - the facade is quite deceptive.The room we stayed in was clean and comfortable with complimentary bathroom products. Breakfast was simple - fresh juice, fruit, pastries and coffee. Being a typical english tea drinker I had taken my own tea bags [only fruit tea was on offer] and each morning I was given hot water without needing to ask for it.
The staff were all friendly and willing to assist us as required.

8/10

Excellent

29 May 2012

Verified traveler

Hotel is quaint, very clean. Easy walk to downtown. Hotel staff is very courteous and accommodating. Bedroom and bathroom are small, but clean and well kept. This is a good choice for someone who is looking for a place close to downtown, and want value at a reasonable cost.

4/10

Poor

24 Apr 2012

Gjimenez

I will never choose a Boutique Hotel

The room is very small. The bathroom is too small. I have to open the door of the shower to sit down. One night I went to the Hotel at midnight and nobody opened the door of the entrance after 10 minutes. That night it was a couple chating during all night in the pool area. When I woke up at 5:30am and I found three people swimming in the pool. When I was taking my breakfast near the lobby a girl covered with white towels went out the street with a man. I ask for the check and they did not have paper with the logo of the hotel to get a receipt. The man was writing by hand the total amount of the bill. I said to them I felt like in \"burdel\" because the situation of the girls and overall it was not good experience.

10/10

Exceptional

06 Dec 2011

Verified traveler

Charming small hotel

This hotel is only three blocks from the city center of Queretaro . Using an old colonial homeas a base, it is quiet, charming and clean. Service was excellent. I fully recommend it.The room comes with a continental breakfast Beware that there is no air conditioning--but an excellet ceiling fan, and no heating. However, Queretaro does not get too hot or too cold and there are plenty of blankets for winter and a small pool for summer. Old colonial homes are built with thick walls and insulated from harsh temperatures outside. There is a central patio tastefully decorated.A good choice for a small and quiet place out of the noisy center.

10/10

Exceptional

22 Nov 2011

Verified traveler

Very welcoming, clean, close to the main square without having all the noise, loved it. Price was much better than I could have imagined. I will stay there again when I return.

8/10

Excellent

19 Aug 2011

L

Quinta Rio A Short Walk from Queretaro Center

This lovely hotel is only a few minutes walk from central Queretaro. The staff is excellent, very service oreinted and eager to please. The rooms are decent size with terrific air conditioning and nice amenities.

10/10

Exceptional

25 Apr 2011

Colleen

wonderful

Beautiful hotel small and quite most of the time, absolutly spotlessly clean. Good location within walking distance to town. The pool was very nice and unexpected, did not see it in the advertisement. We could not have asked for a nicer hotel, very happy.

Family

8/10

Excellent

31 Jan 2011

Alejandra

Good location, bit small room tho

This hotels is quite charming, is 5 minutes walking distance from the main attractions in down town. the room was spotlessly clean and it has a small but conformably heated pool.

On the down side:
-Our room (on the top) was very small, it felt very cluttered as it has a huge useless wardrobe, and crooked angles.
-Unfortunately, the person in reception who welcomed us forgot to tell us that our breakfast was included, and we only found out the day after by pure chance!
-And as small note, I wouldn't call it \"boutique hotel\", as the rooms are pretty standard and without much character.

8/10

Excellent

11 Jan 2011

Verified traveler

Pack your woolens

No heat in the rooms in winter. Under the blankets, it's cozy, though.

6/10

Pleasant

17 Mar 2020

Teresa

Una noche más ya no

Está ubicado en una zona poco agradable y dentro de un restaurante de mariscos no tan bien .
El servicio y atención excelente . El lugar muy pequeño , nada cómodo , escaleras muy chicas y no es un hotel de 4.5 llegará a 2

Friends_and_family Family

10/10

Exceptional

03 Feb 2020

Verified traveler

Servicio excelente la habitación que me dieron me gusto

Leisure Family

8/10

Excellent

20 Jan 2020

Verified traveler

Muy buena ubicación, atención excelente e información clara.

Te indican lo que incluye el desayuno al llegar, cuando lo tomas entregan algo distinto, satisfecho pero no al 100.

La alberca es mucho más chica de lo que se aprecia en las fotos. Sin embargo lo recomiendo para tomar un descanso en fin de semana.

Leisure Friends

10/10

Exceptional

09 Jan 2020

Fabienne

Hôtel très agréable situé à 10 mn à pied du centre historique, chambre hyper propre et spacieuse, petite terrasse joliment décorée au bord de la piscine où l'on peut prendre le petit-déjeuner, personnel disponible et sympathique, ce séjour dans cet établissement restera un très bon souvenir.

Self

10/10

Exceptional

02 Jan 2020

Carolina

Excelente servicio y hotel muy limpio y acogedor

Me gustó mucho el lugar, el servicio es excelente, el personal del hotel es muy amable (excepto por una señora de cabello claro que estaba en la recepción el día que llegué y me pidió esperar afuera de una manera muy grosera, pero lo volví q verla). Si llevas mascotas el lugar es muy agradable para ellos también; la alberca es pequeña, pero el agua es templada, perfecta para relajarse.
Lo único que creo que podría mejorar es que el desayuno incluido contenga huevos y no se tenga que pagar aparte.

Partner

8/10

Excellent

30 Dec 2019

Verified traveler

Excelente el trato tan servicial de Víctor Hugo, las facilidades de acceso si es un poco complicado para llegar, pero el baño si es muy reducido

Leisure Partner

4/10

Poor

28 Dec 2019

Hilda Maria

Muy ruidoso el restaurante que ahora ocupa el lugar de la recepción, no hay donde estacionarse, incomodo

Family

8/10

Excellent

27 Dec 2019

Verified traveler

El lugar fue muy cómodo, limpio y acogedor, aceptaron con gusto a mis perros.
Los únicos comentarios que puedo hacer es que ofrecen el desayuno incluído, pero no mencionan que solamente es café, pan tostado y jugo. Y que la tarifa por mascota es por noche y que tampoco esto está especificado a la hora de reservar.
Fuera de eso nuestra estancia fue muy placentera.

Family

8/10

Excellent

10 Dec 2019

JOSE ALBERTO

Mal estacionamiento

Mentira lo del estaciomiento dejaron mi coche afuera del hotel

Family

10/10

Exceptional

08 Dec 2019

Verified traveler

Muy atentos y amables, buenos detalles. El desayuno que incluye es café, jugo y pan tostado de paquete, si se quiere ampliar, hay un cargo adicional

10/10

Exceptional

28 Oct 2019

Martin Peter

Empfehlenswert

Wunderschönes kleines Hotel unweit der Altstadt.

Business

2/10

Poor

21 Oct 2019

Alma Rosa

Totalmente insatisfecha.

El agua fría para bañarse, no tenía foco la lámpara del buró, el tapete del baño con hongos. En el baño había una cucaracha viva que tuvimos que matar. El costo es alto para la calidad del hotel. Recomiendo mejor una cadena hotelera con prestigio.

Family

4/10

Poor

17 Oct 2019

Verified traveler

El hotel es bueno pero le falta mantenimiento a la habitación, estaba mucho más chica que lo muestran las fotos, faltaba lámpara y el teléfono no servía y la señora de la recepción insinuó que la habíamos descompuesto porque antes de nosotros estaba bien, le faltaba toda la roseta de la pared, no había forma que nosotros la hubiéramos descompuesto

Business_and_leisure Family

10/10

Exceptional

09 Oct 2019

ALEJANDRA FABIOLA

Limpio y céntrico.

Muy cómodo limpio, el agua de la alberca caliente y excelente atención. Volvería a hospedarme en mi próxima visita, es céntrico.

Family

10/10

Exceptional

20 Sep 2019

Maria Marcela

Súper recomendable

Súper agradable y muy muy amable el chico que me recibió. De verdad que una atención excepcional.

10/10

Exceptional

02 Sep 2019

Verified traveler

Personal muy amable, el lugar es bastante tranquilo

Friends_and_family Partner

6/10

Pleasant

28 Aug 2019

Gabriela

Buena localización, bonito lugar pero mal servicio

Está bonito el lugar y céntrico. Sin embargo no están actualizadas las fotos, para entrar debes atravesar un bar, y no sabes por donde entrar. La atención de la recepcionista de la tarde-noche es pésima, no tiene cultura de servicio... Los chicos de la mañana muy atentos, felicidades a ellos. El desayuno continental es solo pan tostado bimbo con jugo de caja. El estacionamiento de comparte con el bar, por lo que el valet mueve todo el tiempo el carro ya que es pequeño el lugar. En nuestro caso se quedó toda la noche en la calle el carro. No considero que sea boutique.

Family

2/10

Poor

11 Aug 2019

Jacobo

No me gusto nada del hotel, empezando porque no tiene un estacionamiento adecuado, hay que buscar en donde se puede quedar uno, pésimo servicio de recepción, cero actitud de la persona, no hay un responsable para dar soluciones, no hay personal para atender a los huespedes, las habitaciones no tienen nada que ver con lo que son en realidad, camas muy dañadas que no puedes descansar, toallas demasiado desgastadas, hay un bar dentro del hotel que hasta la madrugada cierra y todo el ruido lo tienes en las habitaciones, no tienen aire acondicionado es un ventilador que tienes que soportar el ruido que hace toda la noche, y por ultimo, abuso de confianza te hacen el cobro antes de que llegues a hacer el check in, si es que elegiste el pago hasta llegar al hotelucho.

Leisure Family

8/10

Excellent

31 Jul 2019

Verified traveler

El lugar para bajar las maletas es muy incomodo ya que lo tiene es que hacer en la calle y en doble sentido

Leisure Family

4/10

Poor

17 Jun 2019

Verified traveler

No es lo que ponen en las fotos. Para empezar cambiaron la fachada del lugar y nos fue complicado encontrarlo porque se encuentra unido a un restaurante-bar. No cuentan con estacionamiento y el personal (principalmente la recepcionista) no se coordina con el personal del restaurante para el vallet parking. Además el ruido del restaurante- bar es súper incomodo, llega a las habitaciones y por las noches es difícil conciliar el sueño. La alberca está muy sucia, no le dan el mantenimiento que uno espera. Sugiero que actualicen sus fotos y la recepcionista tenga más tacto con su personal.

Leisure Partner

2/10

Poor

16 Jun 2019

MARIELA SANDRA

Mala atencion,y sucio

Tienen un rest bar a in lado, no bajan el volumen de la música hasta las 2AM, me cobraron $400.00 x mi perro y eso no estaba en la reserva, encontramos cucarachas, se pido bajar el volumen de la.música ya que el negocio también es de ellos y se negaron NO LO RECOMIENDO EN ABSOLUTO

Partner

6/10

Pleasant

28 May 2019

Verified traveler

Está bonito el lugar aunque podrían tener en mejores condiciones el inmueble y las amenidades y servicios, considerando que es un hotel
Boutique

Leisure Partner

8/10

Excellent

21 Apr 2019

Verified traveler

El lugar es cerca del centro histórico. Y esta justo a un lado de Él Cachanilla (bar-restaurante) muy rico

Leisure Partner

8/10

Excellent

07 Feb 2019

Carmen

Hotel pintoresco, personal excelente. La tarifa era mejor ya en el sitio. Y las camas, me quedaron a deber.

Todo lo demás muy bien.

10/10

Exceptional

04 Feb 2019

Verified traveler

Lugar bonito, las camas no tan cómodas . Excelente personal

8/10

Excellent

26 Nov 2018

Verified traveler

Lo malo es que junto al hotel hay un antro y hacen mucho ruido en fin de semana, yo estuve hospedada en viernes y se escucha mucho el ruido.

6/10

Pleasant

06 Nov 2018

Toshi

ホテルの場所は観光に最適。ホテル前のイタリアンは美味しかった。土曜の夜に隣でパーティしていたようでディスコのような爆音が3時まで続いて眠れなかった

8/10

Excellent

24 Sep 2018

Verified traveler

CASI TODO PERFECTO EXCEPTO...

TUVIMOS UNA BUENA ESTANCIA Y EN GENERAL TODO SE DIO MUY BIEN, EXCEPTO QUE AL IRNOS UNA VEZ LLEVANDO 10 MINUTOS DE CAMINO NOS DIMOS CUENTA QUE DEL AUTO QUE ELLOS ESTUVIERON MANIPULANDO PARA ESTACIONAR FALTABAN $200 PESOS (MI ERROR HABER DEJADO DINERO) PERO TAMBIEN ME PARECE QUE DEBEMOS APRENDER A NO TOMAR LOQUE NO ES NUESTRO PUES ALGUIEN DE QUIEN NOS LLEVO EL AUTO LO TOMÓ Y ECHA A PERDER UNA BUENA ESTANCIA.
Y YO LE QUITARÍA EL HOTEL\"BOUTIQUE\"... ES UN HOTEL NORMAL... NO TIENE NADA QUE LE DE ESA CATEGORIA ...

8/10

Excellent

27 Aug 2018

Jose Alberto

Mas bonito en fotos que en realidad

Es bueno a secas. Limpio y bien ubicado definitivamente pero las camas son incomodas y el lugar se nota un poco viejo. Creo que por el precio, existen mejores opciones aunque si encuentras una buena oferta, tampoco te decepcionaras.

Partner

10/10

Exceptional

27 Aug 2018

Itzel

Excelente atención

Muy buena atención por parte del personal. Instalaciones limpias y muy cómodas. Buena ubicación.

8/10

Excellent

25 Aug 2018

Julia

Nice premises centrally located but calm

We had a wonderful time in this Casa, the staff was very friendly and helpful and the rooms are clean and nice. The Vada is intimate, just a few rooms. Breakfast on the sunny terrasse.

Partner

2/10

Poor

20 May 2018

yaya

una decepción grande!

Que decepción el hotel no esta ubicado en el centro, el desayuno horrible, pan frío no tienen cocina, hay un bar pegado al hotel se escucha todo el ruido, permiten mascotas y las dejan entrar al alberca... Muy caro por lo que es. No lo recomiendo para nada!

10/10

Exceptional

07 May 2018

Jesús

El hotel es sumamente agradable, cómodo y el personal muy atento y respetuoso sin duda lo que buscábamos.

6/10

Pleasant

25 Apr 2018

Miguel

Las fotos engañan. Las habitaciones son mås pequeñas y más viejas de lo que aparentan las fotos. No hay elevador. El precio es excesivo para lo que ofrece el hotel.

8/10

Excellent

22 Apr 2018

Verified traveler

Muy buena opcion para descansar!

Muy agradables y confortables las instalaciones. El desayuno es muy bueno y lo sirven en la habitacion!

Solo algunos pormenores como: el aire acondicionado, es ruidoso, y que el estacionamiento este alejado del hotel.

10/10

Exceptional

20 Apr 2018

Philippe

Les yeux fermés !

Un hôtel sans égal!
Tout y est, l’amabiliTé,la propreté et un service hors pair

Partner

10/10

Exceptional

01 Apr 2018

Verified traveler

BUENa ubicación

Bien ubicado, tranquilo y limpio. A pie se puede llegar al centro.

6/10

Pleasant

23 Dec 2017

Verified traveler

Hotel céntrico

Buen hotel , elemental y limpio
Aunque el hotel es limpio había ruido de una bomba de agua muy cerca de habitación y era incómodo

8/10

Excellent

11 Dec 2017

Mario Alberto

FACTURACIÓN

Sería conveniente que facturaran los servicios de consumo del restaurante del hotel

Partner