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Hotel Patio Santiago Queretaro

Queretaro · Mexico

Avenida Luis Pasteur Sur, 40View location

9.4/10Excellent623 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.4/109.4
Condition9.8/109.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Patio Santiago Queretaro

A total of 43 rooms are available for guests' convenience at Hotel Patio Santiago Queretaro.

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With a stay at Hotel Patio Santiago, you'll be centrally located in Querétaro, a 5-minute drive from Corregidora Stadium and 13 minutes from Antea Lifestyle Center. This luxury hotel is 0.4 mi (0.6 km) from Casa de la Zacatecana Museum and 0.4 mi (0.6 km) from Querétaro Regional Museum.

Make yourself at home in one of the 43 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
    • Pet deposit: MXN 2000 per stay
    • Pet fee: MXN 1000 per pet, per day
    • Service animals are exempt from fees
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Casa de la Zacatecana Museum 0.1 km / 0.1 mi
Plaza de Armas 0.2 km / 0.1 mi
Ignacio Mena Rosales House of Culture 0.2 km / 0.2 mi
Government Palace 0.3 km / 0.2 mi
Church of the Congregation of Our Lady of Guadeloupe 0.4 km / 0.3 mi
Querétaro Regional Museum 0.4 km / 0.3 mi
Plaza de Los Fundadores 0.4 km / 0.3 mi
San Francisco Temple 0.5 km / 0.3 mi
Zenea Garden 0.5 km / 0.3 mi
Convent and Temple of Santa Cruz 0.5 km / 0.3 mi
Monument to the Corregidora 0.6 km / 0.4 mi
Temple of San Agustin 0.6 km / 0.4 mi
Querétaro Museum of Art 0.6 km / 0.4 mi
Temple of Santa Cruz 0.6 km / 0.4 mi
Templo y Convento de la Santa Cruz 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 43
  • boutique hotel
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXE QUEEN BEDDouble or Twin • DELUXE QUEEN BED • 1 BedroomDBT.DX-QN

    Photos are not available for this room type.

    Hotel Patio Santiago Queretaro

    Double or Twin DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-QN

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Patio Santiago Queretaro

9.4
Excellent
623 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
ISMAEL
Beautiful hotel near all Queretaro’s Historic highlights. Stayed here with family one night as we drive through.
10/10
Exceptional
28 Jul 2026
Jose
It was awesome! Upon arrival they greeted us at the door and carry our language once in the check in desk they provided us with refreshing water, it was delicious. Personal is very attentive to guess questions and needs. When we were checking out, the lady on the desk call an Uber for us. Excellent hotel, location and personal.
6/10
Pleasant
22 Jul 2026
Maria Del Pilar Miranda
There were not enough people helping the guest ,
10/10
Exceptional
21 Jul 2026
Roberto
The property and rooms were very well maintained. The hotel is about a three minute walk to the beautiful Plaza de Armas where there are restaurants, shops, or you can simply relax and enjoy the scene. Highly recommend this hotel as it is centrally located.
Family_with_children
10/10
Exceptional
17 Jul 2026
David
We love staying at Hotel Patio Santiago. The location is great and the staff are amazing. Beautiful property in the heart of the city.
Self
10/10
Exceptional
17 Jul 2026
Isai
Special thanks to the staff and restaurant everything was amazing
Family_with_children
10/10
Exceptional
15 Jul 2026
Juan C
Sorprendentemente bonito
10/10
Exceptional
14 Jul 2026
Juan
Jose Luis was very helpful and kind as well as the rest of the staff we never got to meet Francis our guest keeping but she did an amazing job. Everything was very delicious to breakfast and lunch and everything at a walkable distance. Great staff and customer service and it smelled nice as well.
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
jaime
The butler, since I he was not given a tip, he gave me a unpleasant face, it felt unwelcome
Partner
10/10
Exceptional
26 Jun 2026
VERONICA RUBIO
Beautiful property and amazing staff.
Family
10/10
Exceptional
17 Jun 2026
Edwin
Very nice hotel located in the old city center where there is a restaurant about every half blocks and endless sites to see. The staff was knowledgable and could not have been more helpful. Unfortunately, I was there for only two nights but I would love to spend more time in the city and I would certainly choose this hotel again.
Self
10/10
Exceptional
15 Jun 2026
Angel
Very good location!!
Family
10/10
Exceptional
06 Jun 2026
Olivia
Beautiful hotel and friendly staff in a great location just off the plaza. We will definitely be back!
Family
10/10
Exceptional
30 May 2026
Esmeralda
Definitely recommend the place property and rooms are very clean. Welcome back to stay here just love it.
Friends
10/10
Exceptional
29 May 2026
Oscar
Super clean , super nice, elegant and great staff
Friends
10/10
Exceptional
03 May 2026
Jose
Great place
Partner
10/10
Exceptional
03 May 2026
mayra
El desayuno esta bien. El cuarto bastante amplio y limpio.
Friends_and_family Family
10/10
Exceptional
29 Apr 2026
Marietta
Overall, a very pretty and hospitable hotel. Liked breakfast with Esteben
Partner
10/10
Exceptional
29 Apr 2026
Kavita
I booked this hotel in Queretaro for one night so I would be closer to the airport as I was in San Miguel De Allende for a wedding. It was such a cute property and had a great location. The room was spacious and so was the shower! The staff was super helpful and gave me recommendations for places to go have some local eats. They also booked a taxi for my 5am flight the next day, who was waiting in the lobby for me at the time I gave them. Overall this is a great place and I would totally stay here again!
Self
10/10
Exceptional
28 Apr 2026
Rockford
This is a lovely property. The façade is centuries old, but the interior is very new. Our rooms were modern large and very comfortable. The included breakfast was excellent. Overall staff were very helpful and friendly.
Partner
10/10
Exceptional
24 Apr 2026
Carolina
Beautiful hotel. I would definitely stay there again.
10/10
Exceptional
14 Apr 2026
LAURA
Great hotel, very clean and great location for shopping and restaurants
Friends_and_family Family
8/10
Excellent
02 Apr 2026
Richard
Stayed in Room 11. Bed was very comfortable, room was large with very stylish decor. Issues, no hot water (checked night of check and next morning). TV connections constantly switched to HDMI error.
I have had much better experiences at nearby hotels.
Self
10/10
Exceptional
21 Mar 2026
JUAN
El hotel esta muy bonito y bien ubicado. Sus empleadoa son muy amables y hacen la estadia mas grata. El desayuno muy completo.
Partner
8/10
Excellent
13 Mar 2026
Adriana
Very nice hotel we stayed in the basement I thought it will be little claustrophobic but was very quiet. The breakfast included not many options and not very good. The staff very nice and helpful when needed tech help was sent immediately.
10/10
Exceptional
07 Mar 2026
Jose
Great location
Partner
8/10
Excellent
06 Mar 2026
Patricia
Clean rooms although it had a funky smell of sewer at times, but tolerable.
Front desk could be more welcoming and better information.
Partner
10/10
Exceptional
04 Mar 2026
Navid
Clean rooms, beautiful property, great breakfast included, valet offered for those who drive and top notch service from all staff. Highly recommend!!
Self
10/10
Exceptional
01 Mar 2026
Bonnie
The room was kept very clean. The staff was very nice. The shower was great. The bed is more comfortable than most beds I've slept on in Mexico, as they are generally very firm. There is a nice roof deck. Only disadvantage, which is common in Mexico, is that windows face another room across an opening that allows for fresh air. Window are openable and the heating/cooling system works well. I'd stay there again. Great for a city hotel.
Friends
10/10
Exceptional
25 Feb 2026
Maria
Everything was great!
10/10
Exceptional
25 Feb 2026
Rogelio
The place modern, clean was conveniently located near the places I wished to visit.
10/10
Exceptional
23 Feb 2026
miriam
Yes. Very spacious room and very quiet no street noise
Self
8/10
Excellent
21 Feb 2026
Robyn
The room was clean, however one of the bedside lights didn’t work. The breakfast is very limited and if you want milk in your coffee, they will charge you. The bed was comfortable, but I think that room size is misrepresented on expedia it is much smaller than 336 ft.²
10/10
Exceptional
18 Feb 2026
Glorylyn
We loved this hotel! Spacious and spotless rooms, wonderful staff, central location. We'll definitely be back!
Partner
10/10
Exceptional
16 Feb 2026
IVAN
Clean and large rooms
10/10
Exceptional
15 Feb 2026
Oscar
Excellent!
4/10
Poor
14 Feb 2026
Denise
I won’t stay here again. Beyond the drunk partiers who yelled in the area around my room until 3:00 am, I received a severe full body rash from sleeping in the bed for one night. I’ve stayed twice in this hotel, and found many positives during the first stay (with only minor inconveniences before). But this stay ruined it for me.
Leisure
10/10
Exceptional
11 Feb 2026
JENNIFER
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
Business Partner
10/10
Exceptional
10 Feb 2026
Elliot
Spacious room designed with beautiful stone and heavy woods. Great modern lighting. Very gracious and helpful staff.
Leisure Self
8/10
Excellent
07 Feb 2026
Antonia
The reception could not find my reservation. We did get a room after waiting for about ten minutes. This is the second time this happens. Our breakfast was included in our stay but coffee was not good and the fruit with yogurt. They ran out of yogurt. I love this location to stay, but i feel I might to look for somewhere else.The place is very clean. They use to have male reception
Staff that were very efficient,helpful and friendly.
8/10
Excellent
04 Feb 2026
Denise
Clean room and hotel, nice sheets and bedding, lovely cafe, wonderful staff, great location!
6/10
Pleasant
03 Feb 2026
Esteban G
The hotel itself is beautiful and in a great location. However having 3 clothing items, two of my black t-shirts and my son’s blue sweater that he was going to wear for Christmas, and my prescription rayban sunglasses stolen makes me not want to comeback to this hotel.
Leisure Family_with_children
10/10
Exceptional
27 Jan 2026
Francisco
Todo muy limpio y el personal muy amable.
10/10
Exceptional
24 Jan 2026
Nella
The hotel is absolutely beautiful. The rooms are very clean and spacious, and the terrace is lovely and very roomy. Overall, it’s a gorgeous hotel.
Leisure Family
10/10
Exceptional
20 Jan 2026
Edwin
Everybody so nice at this place, excellent on everything, beautyful Hotel and very centric
. Thank you
10/10
Exceptional
09 Jan 2026
Rebecca
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
10/10
Exceptional
03 Jan 2026
Thomas
Sleek, simple, great service, beautiful property
Leisure
10/10
Exceptional
31 Dec 2025
Alison
Loved it!
4/10
Poor
29 Dec 2025
Andres
The hotel is beautiful and in a great location. However, there are major issues with services and utilities. First off, the shower did not have hot water available. We had to call maintenance twice for this (evening and next morning). Apparently, their boiler cannot supply all the rooms with hot water and it shuts down.

It is very hard to get ahold of the reception. We had to physically go there to request anything (including hot water for the shower).

Apparently, there is a valet service available to park your car. This was never communicated to me. At check-in, the reception staff insisted on having my phone number to send me directions to the lot. I had to ask them to show me the directions on their computer. The lot was full when I got there (15 min drive in traffic), and I had to wait for a spot to open. I found out from the other part of our group that their room was offered valet service, which was never mentioned to me.

The smart TV in the room could not load any streaming services.

Last, there is no place to park for 5-10 min at the hotel to check-in. I had to do this while my car was on the street, blocking traffic.
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
Atalie
Hotel is located in great area, easy walking distance from center. Staff is very friendly. Rooms are very clean and spacious. Would recommend staying here ☺️
8/10
Excellent
19 Dec 2025
David
Service was slow, food was good.
8/10
Excellent
18 Dec 2025
Francisco
The staff is a little bit not organized
Business Self
10/10
Exceptional
29 Nov 2025
Alondra
Staff was pleasant, rooms were clean and modern, and it was in a walkable area. It’s a beautiful and relatively new hotel, and a very relaxed stay,
Leisure Partner
10/10
Exceptional
26 Nov 2025
claudia
Clean room! Amenities also, great staff!
10/10
Exceptional
22 Nov 2025
IVAN
El personal es muy amable.
Es necesario que pongan menú de alimentos en las habitaciones así como un directorio de extensiones
Business
10/10
Exceptional
16 Nov 2025
Maria
This hotel does not offer breakfast but the area is surrounded with amazing restaurants. It is in a perfect location. We will definately be staying there again.
Leisure Family
8/10
Excellent
10 Nov 2025
Elsa
Good location, spacious room
A little dark inside
10/10
Exceptional
08 Nov 2025
Oscar
Awesome hotel. The whole interior look as if it was recently renovated. Beautiful rooms and restrooms. Friendly, helpful staff. 5 min walk from beautiful plaza where you will find plenty to eat and shop for. Highly recommend this hotel.
Leisure Family
10/10
Exceptional
04 Nov 2025
Delia
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Leisure Family
10/10
Exceptional
03 Nov 2025
Celia
No breakfast or bar experience
10/10
Exceptional
27 Oct 2025
EDWARD
Great location, excellent quiet room.
Leisure Partner
10/10
Exceptional
27 Oct 2025
Juan
Overall a very good experience
Leisure Family
10/10
Exceptional
26 Oct 2025
Joseln
Great
Business Partner
10/10
Exceptional
21 Oct 2025
Libia
Amazing architecture, combining the modern with a historical building to create a luxurious, comfortable and beautiful hotel!! Love, love, loved it!! My bed wow!! The linens were soo nice!! Very high end. Plus, the location is fantastic!! Walking distance to lots of historic monuments, restaurants, bars, and the theatre.

My room was gorgeous, huge bathroom shower, nice size TV and beautiful lighting. The staff at the front desk was also wonderful and very helpful in setting up tours. They were very responsive and quick. I arrived Sunday morning and Abigail helped me find different theater events, musicals, plays, etc for Sunday night. Alex from the Front Desk was also very helpful and gave me several suggestions for where to eat for both local and authentic Mexican food, as well as fine dining. Gennaro the bell captain was also wonderful. He made me feel like royalty. Each time I stepped out of the building he made sure I was headed in the right direction. This hotel has an amazing staff! I can't wait to go back to Queretaro! I will definitely stay here again!!
10/10
Exceptional
19 Oct 2025
Vanessa
Beautiful hotel and central location. Highly recommend.
8/10
Excellent
12 Oct 2025
Ivan
Un bonito hotel con cuartos grandes y modernos.

El servicio de restaurante y de alimentos a la habitación requiere mejorar, MUCHO.

No hay una carta de alimentos en la habitación, tampoco hay un directorio de las extensiones a las cuales se pueda solicitar servicio a la habitación y en el número que aparece en Google maps nadie contesta.

Adicionalmente, cierran el servicio a las 9 PM no obstante la hora límite es las 9:30 PM y tampoco te ofrecen opciones con las que trabaje el hotel.


En cuanto a los alimentos, sería bueno que utilicen pan de caja que no sea uno de súper mercado.









Leisure
10/10
Exceptional
06 Oct 2025
Lisa
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
Leisure Self
10/10
Exceptional
06 Oct 2025
RODRIGO
Hotel very clean
Leisure Partner
10/10
Exceptional
01 Oct 2025
Jose
The room was excellent. The hotel very cozy. The service and personal excellent. Walkiing distance restaurantas shops plazas
Leisure Partner
10/10
Exceptional
25 Sep 2025
Lisa
El personal de este hotel fue realmente fantástico. Todos fueron muy amables y serviciales. Es un hotel precioso con habitaciones cómodas. La ubicación también es muy conveniente. Nuestra única queja es que el wifi no funciona siempre.

Leisure Family
10/10
Exceptional
11 Sep 2025
FELIPE
It is downtown and it is very nice location, the only problem I had, was with the internet we were on lower plant and internet was hard to connect, I do recommend staying on the first or second floor.
10/10
Exceptional
08 Sep 2025
Karl
Fabulous
Business_and_leisure Partner
10/10
Exceptional
31 Aug 2025
Uriel
Amazing place to stay! Ppl and staff were so helpful made my stay the perfect stay.! For sure will be back soon !
Leisure Self
10/10
Exceptional
27 Aug 2025
Jose Omar
Excelente
10/10
Exceptional
24 Aug 2025
milton
Rooms are very nice and clean.
10/10
Exceptional
19 Aug 2025
Ronald
This is a fantastic property, staff is kind and friendly.
Leisure Self
10/10
Exceptional
11 Aug 2025
Jose
Great location
10/10
Exceptional
03 Aug 2025
Karla
Muy bonito Hite y muy buen servicio!
Leisure Self
6/10
Pleasant
20 Jun 2025
Karla
Es un hotel muy bonito pero en los cuarto a se escucha todo. Si quieres ir a descansar no es buena eleccion..
Business Self
10/10
Exceptional
16 Jun 2025
Penny
It was great. Staff was super attentive and almost everyone spoke English. The place was clean and very comfortable. Great aesthetic look, modern.
Friends_and_family Friends
10/10
Exceptional
07 Jun 2025
Sharice
Beautiful, large rooms and excellent location in Centro Queretaro.
Business_and_leisure Partner
10/10
Exceptional
04 Jun 2025
Gregory
This is a beautiful, well run hotel with a friendly, helpful staff in an ideal location in Centro Historico. Highly recommended!
Leisure Partner
10/10
Exceptional
28 May 2025
Agnieszka
Amazing place to stay with very friendly staff
Business
10/10
Exceptional
27 May 2025
Alejandro
Lovely property, very clean and comfortable.
Business
10/10
Exceptional
24 May 2025
Susan Araceli
Amazing
10/10
Exceptional
23 May 2025
Yue
This hotel is located old town and walk distance to most attractions.
Business_and_leisure Family
10/10
Exceptional
13 May 2025
Daniel
Cool boutique hotel in Queretaro historic center, very safe and walkable. Good large rain shower, quiet room, delicious breakfast. Staff very helpful.
Leisure Friends
10/10
Exceptional
01 May 2025
Elizabeth
Very nice staff, walking distance. Very clean rooms. Suggest some comfortable chairs on rooftop.
Leisure Partner
10/10
Exceptional
01 May 2025
MARISA
It would be nice if facial towels were included during stays.
Leisure Family
10/10
Exceptional
23 Apr 2025
Richard
Nice place, very easy walk
10/10
Exceptional
23 Apr 2025
Irma
The lobby, restaurant and the rooms. The restaurant is nice and serves delicious food.
10/10
Exceptional
20 Apr 2025
Guillermo
Beautiful place to stay, very comfortable and peaceful.
Leisure Family
10/10
Exceptional
19 Apr 2025
Brenda
Everything was wonderful from the location to the hotel and staff . Will definitely stay here in the future with my family.
Leisure Family
10/10
Exceptional
20 Mar 2025
Rafael
Excellent
10/10
Exceptional
06 Mar 2025
Juan Jose
This was a work trip but staying at this hotel made it feel like being on vacation.. Beautiful property!!
Business Friends
10/10
Exceptional
05 Mar 2025
Armando
close to every thing
needs hand bars in shower, floor is too slippery
breakfast menu needs more variety after two days stay you have to repeat the same
other than that every thing is excellent
Leisure Family
10/10
Exceptional
04 Mar 2025
Patricia
Very nice small hotel
10/10
Exceptional
03 Mar 2025
Paul

Great pool property close to centro.

Great stay, wonderful pool, lovely grounds.
Partner
8/10
Excellent
24 Feb 2025
Tomasz
Nice new property, clean and comfortable room. Because of the layout of the property sounds travel, doors closing, people in hallway etc. Nice small bar on the property and courtyard restaurant. Overall good experience for the one night stay we had. Staff was very attentive and accommodating.
Leisure Partner
10/10
Exceptional
09 Feb 2025
Gabriel
Great place to stay in the Queretaro downtown area

Location & surroundings

Hotel Patio Santiago Queretaro
Avenida Luis Pasteur Sur, 40, Santiago De Querétaro, Mexico

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