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Casa Santiago Hotel Boutique

Queretaro · Mexico

Calle Independencia 28View location

9.2/10Excellent257 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casa Santiago Hotel Boutique

With a stay at Casa Santiago Hotel Boutique, you'll be centrally located in Queretaro, within a 10-minute drive of Aqueduct of Santiago de Queretaro and Centro Histórico. This spa hotel is 3. 7 mi (6 km) from Corregidora Stadium and 10. 9 mi (17. 6 km) from Antea Lifestyle Center.

Pamper yourself with a visit to the spa, which offers massages. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free valet parking is available onsite. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.

Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee. Make yourself at home in one of the 19 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and Egyptian cotton sheets.

42-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with showers are provided.

Read more about this hotelShow less

With a stay at Casa Santiago Hotel Boutique, you'll be centrally located in Querétaro, within a 15-minute drive of Corregidora Stadium and Antea Lifestyle Center. This spa hotel is 0.1 mi (0.2 km) from Casa de la Zacatecana Museum and 0.4 mi (0.6 km) from Plaza de Los Fundadores.

Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: MXN 120 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 850 per pet, per day
    • Service animals are exempt from fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Querétaro Regional Museum 0.2 km / 0.1 mi
Casa de la Zacatecana Museum 0.2 km / 0.1 mi
San Francisco Temple 0.2 km / 0.1 mi
Zenea Garden 0.2 km / 0.1 mi
Government Palace 0.3 km / 0.2 mi
Plaza de Armas 0.3 km / 0.2 mi
Ignacio Mena Rosales House of Culture 0.3 km / 0.2 mi
Temple of San Agustin 0.3 km / 0.2 mi
Querétaro Museum of Art 0.4 km / 0.2 mi
Monument to the Corregidora 0.4 km / 0.3 mi
San Jose de Gracia Temple 0.4 km / 0.3 mi
Church of the Congregation of Our Lady of Guadeloupe 0.5 km / 0.3 mi
Neptune Fountain 0.5 km / 0.3 mi
Museo de Arte Sacro 0.5 km / 0.3 mi
Templo de Santo Domingo 0.5 km / 0.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 19
  • boutique hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Terrace
  • Luggage room
  • Bar
  • Restaurant
Show 3 more facilities & services
  • Meeting room
  • Non-smoking establishment
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Santiago Hotel Boutique

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO DOUBLE BEDSDOUBLE • DELUXE TWO DOUBLE BEDSDBL.2D-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Santiago Hotel Boutique

    DOUBLE DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Santiago Hotel Boutique

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Casa Santiago Hotel Boutique

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casa Santiago Hotel Boutique

9.2
Excellent
257 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Jaime
I liked EVERYTHING about this place! One downfall I ordered ICE for my bottled water and the next day I fell ill and had a medical emergency at the airport. Lucky the doctor there gave me some pills and electrolyte liquids to drink. I vomited on all the way home on the plane.
10/10
Exceptional
23 Jul 2026
DAVID
Had an amazing stay, very well located to downtown area with lots to do. Will definitely plan to stay again
10/10
Exceptional
28 Apr 2026
Maria
Cozy..clean very helpful staff.
6/10
Pleasant
27 Apr 2026
Victor
Everything was great for the exception of!
On our first day, the water heater was not working and there was no hot water. Also, the power shut off every day for short periods of time, it was a bit irritating because it happened while getting ready to go out.
Family
8/10
Excellent
26 Apr 2026
Juan Carlos
No parking
Partner
10/10
Exceptional
26 Apr 2026
Edda
Cute boutique hotel in the heart of Queretaro. Safe walking distance to shops and restaurants. Super friendly staff!
Friends_and_family Friends
10/10
Exceptional
15 Mar 2026
Marcos
Perfect location
10/10
Exceptional
09 Mar 2026
Jacqueline
Hotel is well located in the city center, it is closed to multiple attractions. Room was clean, beds were comfortable, and staff was very friendly.
Partner
10/10
Exceptional
24 Feb 2026
Juan
Excelente opción para estar en el centro de Querétaro.
Recomendable si es la primera vez que visitas la ciudad y quieres estar cerca de tours y opciones de comida.
Partner
10/10
Exceptional
14 Feb 2026
Roozbeh
Clean rooms, courteous staff, great location. Food at the restaurant was great!
Leisure Family
10/10
Exceptional
06 Feb 2026
Griselda
Very clean, comfortable and great location
Business
10/10
Exceptional
05 Feb 2026
Hector
Great hotel and walking distance to city center.
10/10
Exceptional
26 Jan 2026
Shayla
Clean & comfortable room. Perfect location. Staff was friendly. Helped us out with parking!
Partner
4/10
Poor
19 Jan 2026
Yolanda
Las instalaciones están bien! La ubicación excelente!! Solo un pequeño detalle que no me dejó darle las 5 estrellas! Al llegar nos instalamos y después nos salimos a caminar y al regresar nos dimos cuenta que el refrigerador no funcionaba!! Por lo que al día siguiente se lo comentamos al recepcionista y dijo que lo iban a checar pero nunca lo hicieron! Y eso es algo que no debería de pasar ya que la mayoría de los turistas al regresar a descansar nos llevamos algo para tomar y pues queremos que estén frías las bebidas que compramos!!
Leisure Family
10/10
Exceptional
17 Jan 2026
Natalia
I had a lovely stay at Casa Santiago. The rooftop restaurant had delicious food with a great view. It was conveniently located near restaurant and coffee shops.
Leisure Family
10/10
Exceptional
13 Jan 2026
Elva JANET TORRES Janet
Nos encantó el lugar, centrico, seguro y limpió y el personal muy atento. Me hubiese gustado que tuvieran secadora en el baño. Gracias
Business_and_leisure Family
2/10
Poor
12 Jan 2026
Yadira
While the room and the hotel was fine, there was a very loud noise coming from above the room and it keep me awake at night.
Partner
10/10
Exceptional
11 Jan 2026
Samantha
Limpio , excelente servicio y ubicación. Aquí regreso seguramente.
Leisure Family
10/10
Exceptional
10 Jan 2026
Alejandro
Excelente servicio, instalaciones y ubicación.
Leisure Friends
10/10
Exceptional
08 Jan 2026
Martin
Close to the center and close to many cafes and other restaurants. Also very close to an artisan art alley (good for souvenirs)
Leisure Family
10/10
Exceptional
25 Dec 2025
Jan
The hotel’s decor is beautiful, the staff are friendly and helpful. The room is spacious, the bed is comfortable and the location is excellent
Partner
10/10
Exceptional
21 Dec 2025
Hector
Excelente
10/10
Exceptional
26 Nov 2025
Jose
Great hotel
Leisure Family
6/10
Pleasant
20 Nov 2025
Jessica
The hotel had a strange banging noise at night, almost like a pipe hitting the wall. It was pretty distracting and made it hard to sleep.

The worst part is that the front desk already knew about this issue and never mentioned it.

Aside from that, the room was nice enough and the hotel was in a great location.

Leisure Partner
10/10
Exceptional
16 Nov 2025
Maria
Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again.
10/10
Exceptional
02 Nov 2025
Scott
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Leisure Partner
6/10
Pleasant
26 Oct 2025
liz
I loved that the property was close to everything. However, when I arrived, the hotel host was busy chatting with the onsite restaurant staff. Even after greeting us, she mentioned she wasn’t ready to check us in and had to finish other tasks first.

We also noticed that the bathroom windows didn’t lock. When I asked about it, I was told they were all broken and not to worry because there were cameras on the property. That didn’t make me feel very secure.

Lastly, the on-site restaurant was a huge disappointment—save your money and time. Overall, not the best first impression. 0/5 stars
Leisure Family
10/10
Exceptional
12 Sep 2025
Marco
Nice property in Centro Historico within walking distance to many plazas, churches, restaurants and other attractions. We felt safe and comfortable. The staff was wonderful and helpful. The room was small but big enough for my wife and I. The water pressure in the shower was low but it's a good method to conserve water. The curtains in the unit where we stayed did not give enough privacy. If we're are in Queretaro again we would stay here again.
Leisure Partner
6/10
Pleasant
05 Jul 2025
Larry
Very hot rooms. Little ventilation. L
Partner
10/10
Exceptional
15 May 2025
Liliana
Todo estuvo muy bien, las habitaciones muy cómodas y limpias. Y el personal muy atento.
Leisure Family
10/10
Exceptional
08 Apr 2025
Danielle
Friendly and knowledgeable service/concierge/front desk.
Leisure Family
8/10
Excellent
31 Mar 2025
SERGIO
THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL.
Leisure Partner
8/10
Excellent
31 Mar 2025
Sandra
The rooms are well appointed with nice linens and towels and very comfortable bed and shower. A little noise coming from the restaurant in the hotel was a bit annoying but not bad. But the downside was the room had no windows. Made it a bit dark and sad. Have to park in a nearby parking. Not a big deal but not as convenient as on site parking.
Leisure Partner
8/10
Excellent
04 Mar 2025
Rosa
The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Leisure Family
10/10
Exceptional
22 Feb 2025
Martha

Great

Receptionists friendly and courteous, as well as the restaurant personnel.
Business Self
10/10
Exceptional
13 Feb 2025
Pablo
Excellent service
Business Self
10/10
Exceptional
05 Feb 2025
juan

5 star all around

5 star all around.
Self
10/10
Exceptional
30 Dec 2024
Kirit
Nice hotel in a quiet location. Several eating places within walking distance. Restaurant in the property.
10/10
Exceptional
05 Dec 2024
Luis
The hotel is really nice, the staff was also very nice and helpful. The rooms are of good size with all the amenities you need, comfortable bed, functional restroom, everything was great. The only difficulty is parking. The hotel does not have their own parking lot, you will have to find public parking, pay and get reimbursed. Other than that, the hotel was great!
Leisure Family
10/10
Exceptional
30 Nov 2024
Carmen
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Leisure Self
10/10
Exceptional
10 Nov 2024
Ivana
Very beautiful and attentive to details
Leisure Partner
10/10
Exceptional
16 Oct 2024
Monica
I loved it.
Friends_and_family Family
10/10
Exceptional
17 Sep 2024
Patricia

Relax and comfortable

Great place to stay and relax!
Friends_and_family Family
10/10
Exceptional
16 Sep 2024
Virginia
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
10/10
Exceptional
07 Jul 2024
Blanca
Super nice property in the middle of everything. Would love to come back.
Leisure Friends
10/10
Exceptional
06 Jul 2024
Mario

What a lovely hotel

This has got to be one of the best hotels we’ve stayed at. Wonderful staff, super clean, I’m not just talking about the room, but the whole hotel itself. It was also peaceful and slept like bears.
If we go back to Queretaro, we’ll stay here.
Partner
8/10
Excellent
21 Jun 2024
Richard
Good option for the historic center
Bed and pillos not very comfortable
Everything else very nice
Leisure Partner
10/10
Exceptional
02 May 2024
Elizabeth
Our room was nice and bed was comfortable. Hotel offers free parking located about 10min walk away. Only complaint would be that a party was going on somewhere near the hotel one night and we could hear the music well past midnight. Not the hotels fault, but though I would mention it, in case you book a weekend stay. Restaurant Carola is located within the hotel…eat there. Food is awesome. Overall, we enjoyed our stay.
Leisure Family
10/10
Exceptional
18 Apr 2024
Keewon
Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again
Partner
10/10
Exceptional
10 Mar 2024
Kenneth
Everyone was wonderful. Best service ever.
Leisure
10/10
Exceptional
18 Feb 2024
James

Great stay in Querétaro‘s Centro Historico

Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants.
Partner
10/10
Exceptional
12 Feb 2024
Sabina
This hotel is beautiful and well-located in the historic downtown area.
Leisure Partner
10/10
Exceptional
10 Feb 2024
Leticia

Weekend fun

It was wonderful, hotel staff was so nice.
Partner
10/10
Exceptional
27 Dec 2023
PATRICE BRUCE

Great place

Great location and great place to stay downtown Queretaro
Friends_and_family Family
10/10
Exceptional
11 Dec 2023
Wendy

Great hotel

This hotel was really cute and comfortable.
Friends_and_family Friends
10/10
Exceptional
05 Dec 2023
Ryan

A perfect stay

We just spent 6 nights here along with all of our friends for our wedding week. Without us asking, they went above and beyond for us in every way possible. There wasn’t a single thing they didn’t jump to accommodate us with. A truly perfect stay. Their entire staff, from the front desk to the waiters to cleaning staff and maintenance worker, is absolutely wonderful.
Friends_and_family Friends
10/10
Exceptional
09 Nov 2023
Jessica
The staff was very friendly and knowledgeable about the area. They offered wonderful recommendations with tours and areas to eat. The property was very modern and clean. I will definitely be returning here on our next stay!
10/10
Exceptional
15 Jul 2023
Jorge
Great !!!
8/10
Excellent
17 Apr 2023
Leonardo
It's a really good place to stay and visit the center of Queretaro; the staff is lovely with you; however, the room has an aperture in the window, and you have to be careful because the people outside can see inside your room and bathroom.
Leisure Partner
8/10
Excellent
23 Mar 2023
Terence Gerard
All staff were very helpful. Laundry is implied that there are macines for guest use, but no.
Leisure Partner
8/10
Excellent
28 Feb 2023
Sabino
Esta muy tranquilo y las habitaciones estan muy bonitas.
Leisure Family
10/10
Exceptional
18 Feb 2023
Matthew
This was my second time staying at Casa Santiago. It is beautiful, modern, excellent staff … the only hotel I will stay in while visiting Queretaro!
Business Self
10/10
Exceptional
26 Jan 2023
John
Hotel was very nice and clean. The restaurant at the hotel was great with excellent food and service. My room was very nice, although only big enough for one person. Two people would need more space. The music from the lobby was easily heard in my room in the evening, but was turned off at a reasonable time.
Business
10/10
Exceptional
04 Dec 2022
Gina

Amazing Boutique Hotel

Wonderful boutique hotel located in the downtown. Marianna - as well as other staff - at guest reception was wonderful and wanted to make sure that I was pleased with my accommodations. Rooms are beautifully designed and very comfortable. Added bonus is the lovely restaurant - Carola - which is part of the hotel.
I look forward to returning.
Business
10/10
Exceptional
01 Nov 2022
Leanne
The room was clean, quiet and comfortable! Great location too.
Leisure Family
10/10
Exceptional
23 Sep 2022
Fernando
Todo muy bien
10/10
Exceptional
27 Jun 2022
Alba
Is really beautiful, clean every body was so polite and the restaurant was really good
Leisure Family
10/10
Exceptional
19 Mar 2022
Judith
Beautiful boutique hotel in the heart of the Historic District. Bedrooms are comfortable and very clean. Could add a full length mirror inside closet door. Restaurant was great for breakfast, food was delicious, however they did not have tea the whole 4 days I was a guest. I am not sure why… Dinner menu and food was ok. The patio is wonderful to hang out, have a drink or coffee. I would definitely return to this hotel.
Business Self
10/10
Exceptional
03 Mar 2022
Matthew
The staff/service here is outstanding. This is the best hotel in Queretaro, IMO, and I will be staying here every time I visit. I have also tried another highly-rated hotel (Dona Urraca) and had all kinds of problems there.

Most rooms do not contain a desk, FYI. Like most hotel rooms, bathrooms are not very private/sound proof.
Leisure Partner
10/10
Exceptional
25 Feb 2022
Elvia Hurtado
The hotel was beautiful, the amenities above average and they did special details for us because of our anniversary. Amazing location! I am definitely coming back!
Leisure Partner
10/10
Exceptional
19 Feb 2022
Kip
The hitel is a great eacape and extremly well run, Ana, MRissa, Juan Carlos, juan, and the entire staff are amazing.

They go out of their way to treat you as a very important person in their Casa.

The food, is excelent, and very well priced.

From the notes on the vanity with warm wishes each day to the chocolates, and the amazing Latas frim the coffee bar, everything was perfect.

Thank you, we will be back
Business_and_leisure Partner
10/10
Exceptional
28 Jan 2022
Mauricio

Great place & service

Great place, new, modern, centric, clean.

Amazing service, everybody was very nice.

Business
8/10
Excellent
22 Jan 2022
Ivon
The property was beautiful and well maintained. Spotless and their staff was very friendly and helpful. We had breakfast and dine in the Terrace, Carlos our waiter was very helpful and accommodating.
My only complaint is that they did not give us the room we paid for. I made reservations for a Delux Suite and they gave us a suite. When I brought it up to the lady who walked us to our room. She acted as she didn't know when she was the one who checked us in.
Leisure Family
10/10
Exceptional
24 Dec 2021
Maria
It was excelente!
Front desk was very helpful and everyone at the restaurant were super nice. I will definitely go back.
10/10
Exceptional
13 Dec 2021
Keith
Rooms are big. Beds are comfy. Staff is attentive. Very nice hotel.
Leisure Family
10/10
Exceptional
05 Dec 2021
Gisselle
This location is beautiful! Minimalist vibes, the architecture is beautiful. The rooms are absolutely breathtaking. Too cleanliness, technology and accommodation. Definitely recommend. The restaurant inside has amazing food! All hand made bread and tortillas.
Leisure Family
10/10
Exceptional
29 Nov 2021
Fabrinne
Very nice and stylish boutique hotel. Highly recommend it
Leisure Partner
10/10
Exceptional
18 Nov 2021
Megan
Absolutely beautiful hotel on a quiet street in the very center of Queretaro. We were so grateful for the welcome refreshment, attentive service to help us with our bags, and even more grateful for the cozy robes and slippers. We were glad we opted to do the couple’s massage. The TV in the room is huge and high quality and the very hot rain shower is wonderful. Great on-site restaurant - must try the caldo de rez (beef broth). We loved the natural bath products, artisanal lavender tea, and complimentary waters in glass bottles. All in all a top notch hotel with great value, we would love to return.

Our only complaint was that you could hear the elevator ding from our room. Because the rooms are oriented around an atrium, sound carries in the halls. If you are a light sleeper bring ear plugs or white noise machine.
Leisure Partner
10/10
Exceptional
16 Sep 2021
Oscar F
Excelent choice. Located downtown Queretaro
Business Self
6/10
Pleasant
23 Jun 2026
Agustin
La habitación era pequeña; el lugar está muy limpio.
Self
10/10
Exceptional
18 May 2026
cynthya
Todo excelente, la decoración increíble. Un buen lugar y cercano. El personal muy atento. Recomendable
Family
10/10
Exceptional
29 Mar 2026
Javier
Justo en el centro histórico, perfecto para salir y caminar, muchos cafés y restaurantes a 10 minutos caminando.
Partner
8/10
Excellent
03 Mar 2026
Concepcion
La habitación era pequeña yo diría un poco amontonada , el baño si era de buen tamaño , el problema es la ventana del baño se filtra toda la luz del alumbrado de los pasillos del, mi sugerencia sería o poner cortinas , o cambiar la puerta del baño o que las luces fueran con sensor o que se apagaran ya que de noche cierran la puerta del hotel , por lo demás está todo bien
Self
10/10
Exceptional
23 Feb 2026
Samuel Olan
Buena ubicación, lugar muy limpio y habitación comoda
Partner
10/10
Exceptional
18 Feb 2026
Gilberto
El personal siempre con una gran actitud. Mucha comunicación. Agradezco la atención de Ray, siempre muy al pendiente de las necesidades y un gran apoyo.
Self
10/10
Exceptional
11 Feb 2026
gabriel
excelente Hotel, habitaciones, personal y sobre todo la ubicacion
Business_and_leisure Self
10/10
Exceptional
02 Feb 2026
Karina Santos
Está muy lindo el hotel y súper bien ubicado,
Leisure Family
10/10
Exceptional
28 Jan 2026
LISSETH
Todo excelente. Muy limpio buena ubicación ! Y buena atención!
Leisure Partner
8/10
Excellent
17 Jan 2026
Jose Carlos
Me encanta el hotel pero regresé a las 12 de la noche y se terrón en abrirme y para llegar al cuarto estaba súper oscuro
Podrían estar más atentos con la puerta e iluminar más los pasillos a lo mejor con sensores
Partner
10/10
Exceptional
17 Jan 2026
Alejandro
La habitación es pequeña pero muy acogedora ; limpia y ordenada , baño en excelente condiciones, los artículos de limpieza y sabanas
Leisure Self
10/10
Exceptional
09 Jan 2026
Adrian
Todo muy bien
Leisure Pet
10/10
Exceptional
11 Dec 2025
Diego Alberto
Habitación impecable
10/10
Exceptional
09 Dec 2025
Carlos alberto
Ok
6/10
Pleasant
07 Dec 2025
Ricardo Marcial
Mucho ruido
Leisure
6/10
Pleasant
28 Nov 2025
Rocio
El lugar súper céntrico , sin estacionamiento propio pero hay varios a los alrededores solo sumar a la estancia ese adicional , el hotel bonito en general solo si le falta algo de mantenimiento en el área común que conecta las habitaciones , la habitación que nos tocó cómoda y espaciosa, pero no pudimos descansar tan bien ya que de la ventana del baño entra mucha luz cada que alguien pasa y prenden las luces de los pasillos, además de escucharse todos los murmullos de la gente que pasaba , si lo que buscas es un lugar bonito céntrico , económico y no te importa tanto el descanso este es el lugar perfecto
Leisure Family
6/10
Pleasant
23 Nov 2025
Pablo
No hay estacionamiento en las instalaciones pero si tienen convenio con una plaza cercana te piden 500 pesos de depósito. Pero muy amable el personas y la habitación bonita.
10/10
Exceptional
19 Sep 2025
CLAUDIA

Querétaro para disfrutar

Personal muy amable. Hotel bien ubicado, limpio y cómodo
Friends_and_family Family
10/10
Exceptional
17 Sep 2025
Anabell

Encantados con el servicio

Sin duda la mejor opción fué quedarnos en este hotel, el trato que nos dieron fué excelente .
Friends_and_family Family
8/10
Excellent
27 May 2025
Nash
En general muy normal la estancia, el piso estaba como mal trapeado, se notaba en el piso.
La cama y almohadas muy comodas.
Hotel tranquilo
El servicio de restaurante muy lento.
Partner
10/10
Exceptional
10 Apr 2025
lorena

Excelente

Todo excelente y el personal muy amables
Friends_and_family Family

Location & surroundings

Casa Santiago Hotel Boutique
Calle Independencia 28, Santiago De Querétaro, Mexico

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Casa Santiago Hotel Boutique

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