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Hotel Criol
Queretaro · Mexico
oldo Ra O De La Loza 6 Norte Santiago De QueretaroView location
9.2/10Excellent1,001 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.0/10 9.0
Condition9.4/10 9.4
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Criol
With a stay at Hotel Criol, you'll be centrally located in Queretaro, within a 15-minute drive of Aqueduct of Santiago de Queretaro and Corregidora Stadium. This hotel is 10. 9 mi (17. 6 km) from Antea Lifestyle Center and 0. 1 mi (0. 1 km) from Centro Histórico.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.
Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite. At Hotel Criol, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Show less
With a stay at Hotel Criol, you'll be centrally located in Querétaro, within a 10-minute drive of Corregidora Stadium and Ignacio Mena Rosales House of Culture. This hotel is 0.1 mi (0.2 km) from Plaza de Armas and 0.1 mi (0.2 km) from Government Palace.
Make yourself at home in one of the 24 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
2:00 AM
Check-out until
11:30 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
- Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
- Nearby parking fee: MXN 350 per day (2907 ft away; open 7:00 AM to 10:00 PM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Ignacio Mena Rosales House of Culture
0.2 km / 0.1 mi
Church of the Congregation of Our Lady of Guadeloupe
0.2 km / 0.1 mi
Plaza de Armas
0.2 km / 0.1 mi
Government Palace
0.3 km / 0.2 mi
Casa de la Zacatecana Museum
0.3 km / 0.2 mi
Plaza de Los Fundadores
0.5 km / 0.3 mi
Monument to the Corregidora
0.5 km / 0.3 mi
Zenea Garden
0.5 km / 0.3 mi
Convent and Temple of Santa Cruz
0.5 km / 0.3 mi
Theater of the Republic
0.5 km / 0.3 mi
San Francisco Temple
0.6 km / 0.3 mi
Querétaro Regional Museum
0.6 km / 0.4 mi
Temple of Santa Cruz
0.6 km / 0.4 mi
Templo y Convento de la Santa Cruz
0.6 km / 0.4 mi
Querétaro Contemporary Art Museum
0.7 km / 0.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 24
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Laundry service
- Garden
- Terrace
- Concierge
- Luggage room
Show 5 more facilities & services
- Clothes dryer
- Library
- Restaurant
- Business centre
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE INNER-KING SIZE BEDSUITE • INNER-KING SIZE BEDSUI.IN-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- INNER-KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Criol
SUITE INNER-KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- INNER-KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.IN-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE INNERSUITE • INNERSUI.IN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Criol
SUITE INNER
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- INNER
Adult and child limits apply within the room's total guest limit.
Room code: SUI.IN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Criol
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Criol
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Criol
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Criol
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Criol
100
reviews shown
Belen
So beautiful 😍 very clean and the food was so delicious 😋.
Juan
Great location close to el centro and staff was friendly and helpfu.
lisa
Everything waa great
Christie
This was a last minute addition to our trip so we could be near the airport and wow was it a great surprise. Very friendly staff, great breakfast and a beautiful air conditioned room with views and a pool. Close to restaurants and shopping and cafes and churches. We would stay here again.
Fernando
Everything was excellent
Santiago
Great location. Great vibe
PEDRO
Pool and pool area needs some maintence. Staff were excellent!
James
Beautiful property in a very safe neighborhood so close to the historic center. The staff was extremely helpful. It was lovely to have a little pool on the property to cool off in the afternoon and the jacuzzi in the room was very relaxing after a long day walking around town. Oh and a beautiful library to peruse as well.
Amir
Amazing hotel to stay at if you plan on visiting Querétaro! Centrally located and walking distance to Centro Histórico and many other touristic attractions. The hotel is beautiful and staff are extremely friendly.
Fabiola
Very clean room, great location.
Tesla
Breakfast would be great
Carlos
Everything excellent
Celia
😞
Alberto
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Juliana
Lovely staff, clean, weird windows layout.
Heather
Clean room and good location
Heather
Clean, well located hotel with very kind staff!
Lianne
Lovely hotel in the heart of the charming historic town. Design details everywhere, and a beautiful courtyard with terraces to relax. Easy walking distance to everything! And a wonderful staff who ensured that we had everything we needed. They even arranged a private drive to take us to San Miguel de Allende. Lovely place!
Charles
Beautiful
Paulina
Staff was great. Everything was clean and nice
Agustin
Great
Monica
Checkin was great and smooth. Water pressure terrible and pool freezing! Breakfast was also a very cold experience as it was outside
Ran
The hotel looks great.
The room is very beautiful.
Location is great.
Staff are friendly and helpful
The room is very beautiful.
Location is great.
Staff are friendly and helpful
Manuel Javier
Porque no tuvimos agua caliente
Glenn
Hot enough, but i would have liked better coffee
Fatima
Beautiful charming place with great amenities and location. Enchanting architure and great buffet.
Melodie
this hotel is in a great location but the floor was not clean in our room, the linens were not that great and we had bugs around our sink area. its in a great part of town and the staff is nice but its a 2.5 hotel at best.
Eduardo
Great location, clean room & good staff
Christine
Super quiet and convenient. Lovely upgrade for us on arrival that was a nice surprise. Spotlessly clean and comfortable bedding. We will be back.
Ross
Great staff and wonderful smaller hotel in the heart Centro
Alejandro
The staff couldn’t fix the issue of no hot water in the shower or the hot tub, very disappointing and thy could not offer us another room.
Carol
This was an okay stay, I’ve had better. No breakfast included where other hotels do offer this. No hot water one day. The staff did try to make experience better but unfortunately a little to late
Aurora
The hotel is beautiful, we got the room with a jacuzzi inside and we loved it, the staff is really nice, attentive and available with a smile at all times. Highly recommend, thank you!
Ilan
All seems great except there are no windows at all in the room ..
Christine
AC worked great; staff was wonderful and the airport transfer was right on time
Shilpa
Nice and Cozy place!
In downtown, awesome and friendly staff! Great neighborhood!
Agustina
Stuff super friendly and accommodating to my need. We will stay again
Corey
.
Cameron
A fantastic hotel with excellent staff, a great breakfast restaurant and perfect location for exploring the wonderful town.
Griselda
Hotel is great, great area, clean, staff very welcoming. My room was in the ground level and you could hear everything including conversations in the lobby. I would return and request another room further away from the entrance
James
great location just a short 5 minute walk from the main square.
Anthony
Buen Sitio
MARISA
We were assigned room four which is next to the service room. The staff starts working very early in the morning, I could hear every single noise coming out from the service room, and the staff walking around. On the good side, beds are very comfortable and the room very spacious.
I would stay at the hotel again, but not in room four.
I would stay at the hotel again, but not in room four.
Daniel
The architect style and the relaxing areas.
Ziad
Very elegant & clean.
Good service.
Great breakfast.
Good service.
Great breakfast.
Richard
Very nice property, close to multiple dining options. Nice room, no mini refrigerator though. Easy Uber access. Very hard mattress.
Federico
Great Hotel in a beautiful Mexican area
Jacqlene Nicole Barsich
The property was modern, quiet and well kept. Their staff was beyond kind and helpful (no fork delivered with your food via uber eats? No problem - they came to my rescue). Weekend brunch was lovely, and loved having someone at the front desk at all hours.
Elba
Right in the historic center with modern amenities
Gene
Very pretty hotel, outstanding service happily reset the AC and quickly fixed the drain to the tub (both our own fault)
Verified traveler
Lovely property, needs some upkeep
The property design is truly beautiful but some maintenance issues are of concern. Many tiles in the pool are missing or broken,
several lanterns in the courtyard tree are burned out, and we had a leak in our bathroom sink. There was also no soap in one of the shower dispensers. When we told the front desk about it thwy said they would swnd someone to check on it but it was never addressed.
several lanterns in the courtyard tree are burned out, and we had a leak in our bathroom sink. There was also no soap in one of the shower dispensers. When we told the front desk about it thwy said they would swnd someone to check on it but it was never addressed.
monica
Thank for help me; my sister has great day.
Jean Francois
Very nice property, well located, walking distance from old city center . Nice area
Huseyin
Amazingly beautiful property.
Amazingly beautiful property. The people are very nice and kind.
Personally, I had two issues:
When we went for breakfast; we were informed that it was brunch only for around MXN$ 400 per person. On a Thursday. No smoking even outdoors far from the rooms...
The hotel needs to put forward more transparency about rules and regulations.
Personally, I had two issues:
When we went for breakfast; we were informed that it was brunch only for around MXN$ 400 per person. On a Thursday. No smoking even outdoors far from the rooms...
The hotel needs to put forward more transparency about rules and regulations.
HUEMAC
Good
William
Like the location. The owners have spent a great deal of money on the areas surrounding the rooms, but the bathrooms have been neglected. The lavatory in our room could not be used without washing down the counter and floor. The sinks are far too small and the faucet too large and oddly hangs over most of the sink. Hot water and water pressure were poor.
Ana
Very nice hotel
Verified traveler
Great service,Family friendly, clean, comfortable and would recommend to family.
Richard
Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Allan
Gran ubicación, bien limpio y decorado
Luis
It was absolutely beautiful, confortable and fresh. I loved the library and the swimming pool.
There is not an included valet parking so you would need to be lucky to find a spot in the block or pay for a parking lot 1 block away (there is a discount for Hotel guests)
There is not an included valet parking so you would need to be lucky to find a spot in the block or pay for a parking lot 1 block away (there is a discount for Hotel guests)
graham
The details and architecture of this hotel are spectacular. The rooms are large lean and well appointed
Juan
Location
Daniel
Very nice property and excellent staff
Liz
Modern design, classic comfort and lovely common areas.
Frederick
It’s a very nice hotel, highly recommended. That said, two comments: sone of the floor tiles were completely loose. I cut my toe on one. Some of the tiles on the bathroom floor were shattered, and all were heavily stained. The management needs to replace them all. Second, the hotel has an amazing library, and excellent spaces to sit outside your room and work on a laptop. The location is excellent.
Francisco
Good experience
JUAN
It gave me peace and privacy.
Gabriela
Clean nice place. Area ia great. Perfect area to go shopping, drinking, and lots of historical places near by.
Only thing that would change is to have trashcan in the room.
Overall very comfortable place.
Only thing that would change is to have trashcan in the room.
Overall very comfortable place.
José Martin
Muy amables todos.
Anne
This is a beautiful place to stay in a fine location. The staff are courteous and efficient. Breakfast (à la carte) is excellent. The overall design is gorgeous - especially the indoor/outdoor flow. However, in the rooms, the design tends to favor style over convenience. For example, there are no closets or drawers, and no soap/shampoo shelf in the shower. There are, however, sufficient shelves and hangers so it is entirely possible to unpack.
Andrew
The Jacuzzi didn't work and I was disappointed because we paid extra for that room.
Robert
Smallish room but very efficient use of space and well appointed. Hot tub showing its age but held the water heat well. Definitely would recommend.
Craig
Very unfriendly young man with glasses checked me in, this hotel has a very cold energy, by far the most unfriendly hotel we stayed in on a three city trip over NYE. I would not recommend or consider staying there again.
Emilio
It was great
Verified traveler
Zen Hotel in the Middle of Queretaro City Center
I would definitely stay at Hotel Criol. The staff was very friendly and helpful. Great location and the area was very quiet and peaceful. The bed and the pillow were very comfortable. Beautiful property.
Jorge
Perfect place , great service
José Martin
Lugar muy agradable y seguro.
Martha
Stayed overnight. Lots of dining options within walking distance. Appreciated the airport shuttle service. Overall great stay. I would stay here again solo or with family.
Antonio
Todo sensacional
Lucia
We really enjoyed our stay here with our children. Very cute place. Beds were comfortable and the rooms were very clean. We enjoyed being close to the plazas.
Sandra
El diseño está excelente. Falta un poco de más aseo en los cuartos
Verified traveler
Hidden gem ❤️
Richard
Amazing hotel. Kind staff
Fabulous in every way.
Chamain
This property exceeded our expectations, esp for the price. The amenities were wonderful. The shower was terrific, staff is excellent and helpful. The bed and room arrangement was all I could ask for.
Morgan
Great staff and a beautiful setting. I will continue to stay here when in Querétaro.
Christopher
A lovely hotel. Friendly bilingual staff. Fast check-in and check-out. Beautiful large room with a private patio. Garden shower. Very comfortable bed and quality linens & toiletries. We decided to stay an extra day! In the heart of historic area. Mirador (scenic overlook) a 7 minute walk away. Very safe and walkable area with restaurant/bars, antique stores, churches. We will return!
Alfrida
The hotel was excellent. We have a great vacation. Location amazing. We will be back soon.
Juan
The hotel is very nice, the problem is the parking you need pay extra to park in their parking. Nothing was mentioned before the reservation.
Ruben
Excellent property overall and conveniently located in the historic center of QUERETARO!!
Juan
I really cozy place with all the convenience of large hotel located in the heart of Queretaro. A really good place to stay...
Gina
We really enjoyed our stay at Hotel Criol. It is simple, modern, clean and relaxing. Very walkable to the historic district and friendly service. We would definitely stay here again.
Lourdes
La habitación con jacussi en la habitación no estaba limpia y aunque dijeron la iban a limpiar no fue así. El restaurante solo opera por las mañanas y queda como cafetería, no nos atendieron después del cierre de desayuno, nunca se acercaron por lo que sugiero poner más atención en esos detalles.
Andres
nice arquitecture
Morgan
Great location in centro histórico. An oasis to chill after a day of exploration.
Miguel
Beautiful property. Definitely enjoyed the location and amenities.
Gloria
Everything was wonderful!
aíssa
Tiene un diseño hermoso y original. Todos son demasiado amables. Está muy bien ubicado
Claudia
The perfect place
A very beautifully done hotel. The detail in the entire place is just incredible. Walking distance to bars, restaurants, shops, center.
ISRAEL
Beautiful place it is more Thant the cost
Location & surroundings
Hotel Criol
oldo Ra O De La Loza 6 Norte Santiago De Queretaro, Queretaro, Mexico
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Hotel Criol
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