Name: El Serafin Hotel Boutique
Address: Independencia No. 22, Queretaro, 76000, MX

10/10

Exceptional

21 Jun 2026

Ivan

Beatiful hotel. Great staff

10/10

Exceptional

27 May 2026

JOSE RICARDO

Lindo hotel, limpio, discreto, tranquilo y con excelente ubicacion en Centro Historico cerca de todo lo importante.
¡Te sirven el desayuno en tu habitación o en el bonito patio a la hora que tu pidas!!!
Todo super limpio y las chicas limpiadoras son muy amables.
Hubo un malentendido a la hora del pago que me cobraron doble. Y enseguida lo resolvieron y me hicieron el reembolso inmediatamente.
MAGNÍFICA OPCIÓN de hospedaje En Querétaro.

Partner

8/10

Excellent

10 May 2026

Mehrdad

Very nice and old place. Clean . Helpful staff. Breakfast is toast and fruit.
No parking . You csn park on the street.at times a few blocks away.
Do not park in the garage down town for more a couple hours. Or you will pay $40 to $50 a day.
Beautiful town. Very safe at night. Lots of police guarding all night .

Self

10/10

Exceptional

09 May 2026

Alan

Very spacious well appointed rooms, with a superbly comfortable bed and a good shower.

The included breakfast is simple but good quality.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Martha

We had a wonderful time at El Serafín. The staff was wonderful from the beginning and gave us great ideas of places to visit and how to get around town. The hotel is very central, and it’s about a 3 minute walk to museums, Oxxos, and food spots. The location made it easy to explore and we really enjoyed our stay. We spent our evenings enjoying the terrace and watching the sunset.

Partner

8/10

Excellent

29 Apr 2026

Daniel

It’s a small reasonably priced hotel. It is in centro easy to walk around. There is no parking and local parking for 36 hours was $1100 pesos. Be prepared.

Self

10/10

Exceptional

14 Apr 2026

Glenn

This is a fantastic little gem in the heart of Quer

10/10

Exceptional

19 Mar 2026

juan francisco

Great staff, in the middle of historic center.

10/10

Exceptional

16 Mar 2026

Atiyasha

Amazing, curated rooms, with beautiful shared lounging spaces. The location is unbeatable. It’s in the heart of the historic area and we were able to drop by several times a day to rest, drop things off etc

Friends

10/10

Exceptional

10 Mar 2026

Susan

A lovely hotel right in the middle of the historic district. The staff was exceptional. Our room opened onto a patio with a fountain. We will definitely be back.

Partner

10/10

Exceptional

15 Feb 2026

Karen

I have stayed at this place several times. I like it very much. The rooms are clean and the beds are comfortable. The breakfast in the morning is simple (fruit, toast, yogurt and coffee) but a perfect way to start the day. The hotel is in the old part of town and a great place to walk.

Self

10/10

Exceptional

09 Feb 2026

Travis

Clean, quiet, great service.

Leisure Self

10/10

Exceptional

05 Feb 2026

Jeffrey

Clean room, Gracious hosts, and wonderful breakfast.

10/10

Exceptional

02 Feb 2026

Jose

The place is nice, quite and well tajen care off it is at the heart of downtown and easy to access during long days of walking the city

Leisure Partner

10/10

Exceptional

03 Nov 2025

amelia

Clean, friendly, comfortable and lovely historical hotel.

Leisure Family

10/10

Exceptional

19 Oct 2025

Ruth

Great clean and quiet hotel in prime location . Lovely room with friendly staff. Very reasonably priced though without parking . Had a wonderful time there andI would go back there anytime

Partner

10/10

Exceptional

06 Oct 2025

Leyda

This is a nice place and the staff was really attentive.

Self

10/10

Exceptional

02 Oct 2025

Jose

Clean hotel and and excellent service. Front desk personnel is down to earth friendly and helpful. Property is conveniently located downtown near shopping stores and restaurants. Would definitely stay here again.

Leisure Family

8/10

Excellent

26 Apr 2025

Imelda

El hotel se encuentra en una zona particularmente cerca del centro histórico, es de facil acceso y tiene una vista muy colonial los cuartos súper limpios , lo único es que a mi parecer la cama estaba dura para mi gusto me gustaría que tuvieran más opciones en cuanto a la cama, pero con respecto a precio y calidad todo fue fantástico.

Partner

10/10

Exceptional

05 Feb 2025

Dan

Perfect in every way!

Immaculate, wonderful and helpful staff, great complimentary breakfast.

Friends_and_family Family

6/10

Pleasant

26 Jan 2025

Michel

No hot water/pressure - useless if you have hair

The best is the location. And the hospitality is nice. We stayed in the “best room” with balcony… in a fairly noisy street. The building is from the 1800s and it’s super well maintained and clean.

Only problem is that there was essentially no usable hot water for a shower. And the hot water output from the sink was 250ml per minute. Imagine waiting 60 seconds to fill a drinking glass let alone the 20 minutes it took for the water to become warm to wash one’s hands and face.

10/10

Exceptional

26 Dec 2024

Jorge

Good location , great service

10/10

Exceptional

25 Oct 2024

Sofia

Excellent location and the hotel and room were as described. I’d definitely stay here again.

Leisure Friends

10/10

Exceptional

14 Oct 2024

Dominic

The hotel has a unique style, with comfortable furniture and excellent service. Its central location makes it perfect for walking and exploring downtown.

10/10

Exceptional

20 Jun 2024

Jerry

Home away from home

Love this hotel. It’s my second time here and I feel at home.

Self

10/10

Exceptional

07 Jun 2024

Rafael

Cons: The night guy is cranky, and their system of having us all leave our room keys at the front desk when we leave lead me to have to go back down the stairs to get mine almost every time I left and returned (because who even thinks of picking up a key one normally already has?).
Pros: Everything else. The room, even if a bit small, was beautiful and comfortable; the main-shift desk attendant is a lady with a wonderful and helpful disposition; the mattress was just right for me; the free apples to grab on the way in was very convenient; the hotel is full of rustic/traditional beauty and is located in the most appealing and walkable area of the city.

Business_and_leisure Self

10/10

Exceptional

27 May 2024

Octavio

This is a cute little boutique hotel, that was close to the downtown area. it was close to a lot of places to eat and shop.

Leisure Family

10/10

Exceptional

06 Apr 2024

Doris

Nice people and it is a very well-located

Leisure Partner

8/10

Excellent

18 Feb 2024

Sara

First night in Queretaro

Great overall! Petra checked us in and was wonderful! So welcoming and helpful. The breakfast was perfect for us before we headed out for the day. Rooms were clean and quiet. We were surrounded by beautiful gardens. Only downside is street parking, but there are parking garages close by.

Friends_and_family Friends

10/10

Exceptional

04 Jan 2024

Joan

This was the sweetest place! The hotel was an oasis, with interior outdoor spaces built to enjoy.
Our hostess was INCREDIBLE. Queretaro is a joy to visit and way less touristy than other places on the regular beat. The breakfast delivery was dependable and the furnishings were lovely. Definitely recommend.

4/10

Poor

23 Oct 2023

Carlos

the staff was very nice
The owner of the property is a rude person whom doesn't care for the costumers

Leisure Self

10/10

Exceptional

12 Sep 2023

Francisco

Awesome property and excellent staff

Leisure Partner

6/10

Pleasant

27 Aug 2023

Silvia

It was a pleasant stay, however, wouldn't I wouldn't stay again. We were placed in a room on 1st floor towards the back near kitchen. Ask for a room on the 2nd floor which I what I should have done. Bed could use more pillows and water takes too long to get hot. About 5-10 minutes. Many more options for next time.

Leisure Partner

10/10

Exceptional

26 Jul 2023

Verified traveler

Greatly surprised at this marvel of hotel!

Leisure Family

8/10

Excellent

07 Jul 2023

Purnima

Pros: cute property, very well located, friendly staff, lovely terrace

Cons: the building and furnishings are old and haven't been maintained well. For example, there was a bad smell from the drain in thee room we were first assigned. We requested a room change. Also, the facility was poorly staffed (or under-staffed) during the week, but the service improved markedly over the weekend.

Leisure Partner

10/10

Exceptional

22 Mar 2023

Steven

I enjoyed every aspect of El Serafín. The location was ideal for an urban trekker being in the heart of the city. The staff were friendly, provide good service and everything was well kept. The historic nature throughout premise created the perfect ambience.

Leisure Self

10/10

Exceptional

01 Mar 2023

Bizenawit

Excellent location, clean property. Very friendly staff.

Leisure Self

10/10

Exceptional

27 Feb 2023

David

Wonderful hotel, excellent staff. Beautiful throughout, safe and comfortable. We will stay here again.

Leisure Family

10/10

Exceptional

17 Jan 2023

DANIEL

Nice hotel and friendly staff

10/10

Exceptional

27 Dec 2022

Blanca

Certainly a hidden gem. Beautiful house a block away from the city's center. Once you pass the front desk you'll enter a beautiful colonial house. Our room was spacious and clean. Our stay included a continental breakfast and it was very well prepared. We were asked at what time we wanted and they were always punctual and courteous. The patio has some comfortable chairs where you can pass a good time with a book and enjoy the place. It doesn't have a restaurant but just a few steps from it you'll find Terraza Carola which serves Mexican nouvelle cuisine.
Service was always courteous, professional, and with a smile.
We definitively will go back.

Leisure Partner

10/10

Exceptional

31 Oct 2022

JOSE

Great hotel with excellent location in downtown Queretaro
Staff is very friendly and helpful
Continental breakfast is nice an beautifully laid
Best boutique hotel

Friends_and_family Family

10/10

Exceptional

15 Oct 2022

Grant

Great location near all the historical district museums, churches, plazas etc.
PRO TIP: the big 2 bedroom suite is located on the street side and can be noisy.

Leisure Family

10/10

Exceptional

31 May 2022

Kristina

Excellent stay in a beautiful property in the historic sector surrounded bt good restaurants and cafes and museums. Nice breakfast every morning. Maria was wonderfull, kind, and helpful. Would definitely stay here again.

Leisure

10/10

Exceptional

11 May 2022

Rosalba

Felt like home excellent service.staff was very helpful with our needs. The hotel is center of the city walking distance to stores and restaurants love the place will come back.

Leisure Partner

10/10

Exceptional

19 Apr 2022

Yvette

I will give this hotel 5 stars because it has great location in downtown, hotel was very clean and staff was extremely friendly. The bed were a little hard and pillows not the best but for the price paid we couldnt complain. If you are picky then pay for a 5 star hotel. Staff are nice and friendly . Breakfast is very good only had it once because we wanted to try other restaurants but if you are on a budget you will love the breakfast.

Leisure Family

8/10

Excellent

19 Mar 2022

Bryan

Nice boutique hotel nestled in the middle of centro. We had a couple of issues but they were resolved. Cute decor and friendly staff. Nice breakfast tray delivered to our room each morning. Room amenities need a refresh but otherwise very pleased with this hotel.

Leisure Partner

10/10

Exceptional

14 Mar 2022

Steven

A very tourist friendly hotel both staff and management. When I return I will Assuredly stay here and I highly recommend it to all others.

Leisure Partner

10/10

Exceptional

10 Jan 2022

Arturo

Very intimate and comfortable, we have to make some changes and did it with not problem at all. Special thanks to Mrs Maria and the over night people. We definitely stay there again.

Partner

10/10

Exceptional

02 Jan 2022

Verified traveler

Wonderful place to stay

The check-in process was smooth; and even though I don’t speak Spanish and the front desk staff during check-in did not speak English, the process went quickly. The rooms are clean and relatively quiet, and have reliable Wi-Fi. I received continental breakfast of fruit, toast, butter, jam, juice and coffee, all delivered to my door. The room was also cleaned daily, which I appreciated. The staff is very friendly and attentive. This hotel is definitely one that I would recommend to my friends and family, as there are lots of restaurants within walking distance, and the local area is clean and felt safe.

Business

10/10

Exceptional

02 Jan 2022

Jason

MMQT

The hotel is nestled in the central district of Old Quaretero. Made from an old patio style home it is in a great location. Easy to get too and from meals amd history. The staff was wonderful, but make sure you wither speak
Fluent Spanish or use a lot of Google Translate.

Business

10/10

Exceptional

11 Dec 2021

Mark

Wonderful staff. Much attention to detail. Candles along the stairway are lit every night, giving it a magical ambience.

Leisure Self

8/10

Excellent

12 Nov 2021

Ernesto

Queretaro

Great location!! Very quaint boutique hotel waking distance to everything. Staff was very friendly. From the moment we checked in Itzel was very accommodating and extremely helpful. Definitely will return and stay here again.

Partner

10/10

Exceptional

05 Nov 2021

Adelbert

I think it's not only a very nice place to stay, it is also in a privileged location and walking distance to everywhere.

Leisure Friends

10/10

Exceptional

03 Nov 2021

Andrew

Decent hotel, great location

This place is nice and very “cute” but there were a couple things we were not impressed with. We got in early and they gave us a room right away which was great. The decor and the amenities were awesome. The roof deck was cool and the location is great. The shower however was like standing under a garden hose that took forever to warm. Also got water everywhere. The black out shades did not really work and the beds were hard as a rock. That being said the AC worked great and the customer service was excellent.

Partner

10/10

Exceptional

28 Sep 2021

Karen

Perfect stay, accommodating, great location!

Loved this cute boutique hotel! Our room was spacious, clean, hot strong water pressure in shower, amazingly comfortable bed!

The service was wonderful - they were willing to assist with anything we needed. Rooftop patio was nice. Great for families.

This is also a PERFECT location, close to everything. Will definitely stay here again! Also very good value for the money!

Friends_and_family Family

10/10

Exceptional

03 Sep 2021

David

Hidden gem

Beautiful property in a great location. Service was very good, and the continental breakfast was perfect.

Partner

10/10

Exceptional

21 Jul 2021

Verified traveler

Este es un pequeño hotel en una casa antigua hermosa y llena de muebles de época, todo muy bien cuidado. Está ubicado en una de las mejores áreas del centro, cerca de absolutamente todas las atracciones y sitios de interés de la ciudad. Uno de los mejores hoteles en los que me he hospedado, y María es increíblemente amable y resolutiva. Espero volver pronto.

Leisure Self

6/10

Pleasant

18 Jul 2021

Verified traveler

Not a comfortable stay

The hostess Maria was welcoming and helpful as was the other staff we encountered. The hotel was pretty, though old. We would have rated the hotel higher but there was an overwhelming foul odor in our room…sewer gas maybe? The odor was present the entire time making the stay most unpleasant. The bed was hard and the shower had issues. The location was good but parking was offsite and about 2 blocks away. There was no place to stop and unload luggage without stopping traffic on the road. Not a very streamlined setup. Would not stay here again nor recommend this hotel for these reasons.

Partner

10/10

Exceptional

16 Jul 2021

Mustafa

Clean, charming and great value.

Excellent value in a great location. Room was simple, elegant, unusual and overall great. Staff were very friendly and accommodating.

Partner

10/10

Exceptional

17 Apr 2021

Verified traveler

Beautiful location and awesome staff. Rooms are beautiful and the place is peaceful. Perfect stay for us .

Leisure Partner

6/10

Pleasant

12 Apr 2021

Verified traveler

Front desk closed Most of the time.

When I arrived the front desk door was closed , I had to ring the bell for about 15 minutes til somebody appeared. When leaving the hotel again nobody was there at the front desk. Also, when checking out the hotel nobody was there at the front desk.
First time I have this experience in a hotel.
The hotel and location were good , but this issue really affects their hospitality.

Self

10/10

Exceptional

27 Mar 2021

Verified traveler

Excellent customer service. Cleanliness and right on the old town. Lots of restaurants shopping. Overall loved it. The roof top at night was magical

Leisure Partner

10/10

Exceptional

08 Mar 2021

Melissa

Excellent weekend stay!

Really great property located in the heart of downton. The staff is friendly and accomodating, room is comfortable and huge, fast wifi and big comfy bed. Would definitely stay again!

Self

10/10

Exceptional

24 Feb 2021

Verified traveler

Building is beautiful, perfectly maintained and decorated. Room was regal. Location superb. But the best, the hospitality provided by María, Luis and the rest of the staff. They treat you like close friends. Thank you so much. So happy to stay at Serafín.

Leisure Partner

10/10

Exceptional

13 Jan 2021

Guillermo

No hay mejor manera de sentirse en casa cuando uno viaja y este hotel te hacen sentir mucho mejor que en casa, la atención y el servicio son de primera calidad, muchas gracias por consentir a mi pareja y a mi, sin duda regresaremos

Partner

10/10

Exceptional

20 Nov 2020

Lori S.

Excellent! Definitely would stay again!

Located downtown, walking distance to shopping, entertainment and great eateries. Beautiful, quaint, clean, safe, quiet property with comfortable bed. Owner and staff were fantastic, flexible as our plans changed (arrived early and extended our stay). They were available for every need, yet not invasive. A true pleasure staying here. Thank you Maria and Luis! We will be back, and soon!! Roberto and Lori Sanchez

8/10

Excellent

15 Nov 2020

Ricardo

Great location

Close to everything,

Friends_and_family Family

8/10

Excellent

26 Mar 2020

Walter

The staff was excellent and the room was very comfotable

Friends_and_family Family_with_children

10/10

Exceptional

13 Mar 2020

Mildred

I really enjoyed breakfast being delivered to my room and the breakfast was delicious: fresh fruit juice, a plate of fruit, a container of yogurt, whole wheat toast, butter jam and a good cup of coffee. What a good start to the day.
The breakfast was delivered on a tray and the exact time confirmed.

Leisure Family

10/10

Exceptional

03 Mar 2020

Tim

Queretero Queretero!

Very nice small hotel right in the centre of the city and the staff were extremely helpful and the hotel was clean

Partner

10/10

Exceptional

01 Mar 2020

Dawn

The entire staff was kind and accommodating. Great location also.

Leisure Partner

8/10

Excellent

29 Feb 2020

Eric

Great location, unique rooms. Nice rooftop balcony to enjoy the sunshine.

Friends_and_family Partner

10/10

Exceptional

25 Feb 2020

Ted

Excellent location, rooms are comfortable although they don't get much light. The roof garden is very pleasant, up the stairs at the back of the hotel. You have to ask each day to have breakfast delivered to your room at a certain time. The staff is very helpful.

Friends_and_family Family

10/10

Exceptional

24 Feb 2020

Bruce

Serafín is the only place we would stay if we go to Querétaro. Great location. Amazing staff. This is our 2nd time and will do it again

Friends_and_family Partner

8/10

Excellent

08 Feb 2020

Verified traveler

Great location and room was spacious. Breakfast Ok

Friends_and_family Friends

10/10

Exceptional

28 Dec 2019

Verified traveler

Very happy with the service.
Very clean and safe
Would recommend it to anyone

Friends_and_family Family

10/10

Exceptional

19 Dec 2019

Eileen

Delightful

Beautiful hotel with super helpful staff. Tranquil, clean spacious rooms and close to everything you need. Would definitely recommend!

Self

10/10

Exceptional

03 Dec 2019

Verified traveler

Location is great for walking around Centro Queretaro.

10/10

Exceptional

29 Oct 2019

Juana

Its my 5 times staying everyone is so welcoming and Loving.

Self

10/10

Exceptional

07 Oct 2019

Verified traveler

Great people working there, specially Ana and Rosy.

Leisure Partner

8/10

Excellent

04 Aug 2019

Verified traveler

cute hotel run by friendly staff in the center of old Queretaro

Leisure Partner

8/10

Excellent

18 Jul 2019

Fernando

Good

It was a different experience, they went above and beyont their possibilities to make us happy but sometimes some basic services like Ice, where not available. They can be great but not having parking on downtown queretaro was a turn off, but they welcome you with a complementary drink and their smile, I felt comforted.

Partner

10/10

Exceptional

21 May 2019

Verified traveler

Great property location. In the hub of all historical sites and awesome restaurants. Staff are super responsive and courteous. You will enjoy

Leisure Family

4/10

Poor

13 May 2019

FRE

Pro´S:
-Central location in downtown Queretaro
-Old colonial style building
-Breakfast
-Spacious room
Con´s:
-This hotel has a hidden cost for parking, that can add up to 15 USD per night
-In my case, they didn’t honor the “special” discount for parking expenses, so I had to pay the full amount, and in return I only received an aplogy!

Leisure Self

10/10

Exceptional

28 Apr 2019

Verified traveler

Everything was nice...
Nice property
Nice atmosphere
Good service
Felt at home

Business_and_leisure Partner

6/10

Pleasant

02 Apr 2019

Verified traveler

Nice hotel not so nice sleep

The hotel itself is nice and our room was also nice. The walls however seem to be paper thin and during our stay we hardly got any sleep because of noise coming from the room on top of ours and from people standing outside our room.
I did hear the hotel staff telling guests to try to be quiet, however they then did nothing when guests continued to be noisy throughout the night.
It is a pretty hotel in a nice part of Queretaro, however at the end of the day a hotel where you can not get any sleep seems a bit pointless.

Partner

10/10

Exceptional

26 Feb 2019

Raymond

A classical old-style hotel in the centro

A wonderful,historical property in an equally elegant city. breakfast en-suite was a nice treat as were the bicycles made available to guests.

Partner

8/10

Excellent

23 Feb 2019

Verified traveler

The rooms were nice and the rooftop was awesome. We unfortunately encountered some little gnats in our sink, but otherwise the room was clean. Breakfast was very good and the bed was comfortable. Overall a great experience!

Leisure Friends

10/10

Exceptional

21 Jan 2019

Verified traveler

Convenient location with extremely friendly staff. Complimentary bikes for touring the town and honour system evening bar.

Leisure Family

10/10

Exceptional

11 Jan 2019

Greg

I really enjoyed the friendly staff and in room breakfast. The room was nice and clean. We also enjoyed the several locations to sit next to a fountain and drink a bottle of wine.

8/10

Excellent

07 Jan 2019

David

Quite a cute little hotel. Didn't need more for my short stay in Querétaro. Great location, room and staff. Will definitely come back!

Leisure Self

10/10

Exceptional

02 Jan 2019

Verified traveler

Amazing location, coupled with an amazingly inticate experience. This room made us feel right at home in Mexico.

10/10

Exceptional

01 Jan 2019

Verified traveler

The location, the decor, service. Everything was great!

Friends_and_family Partner

10/10

Exceptional

23 Dec 2018

Carlos

Superó mis expectativas

La atención estupenda, el hotel es muy bonito aunque no lo parezca por fuera por dentro es muy bonito, las habitaciones y el concepto muy bonito, te llevan el desayuno al cuarto y es excelente. Quizá lo único malo aunque tampoco tan malo sería que no tiene estacionamiento y tienes que dejar el auto casi a dos cuadras en una pensión aunque el hotel te paga una parte del estacionamiento. Las camas son duras muy rígidas. Vale la pena y se encuentra muy bien ubicado en el centro de Qeretaro cerca de lugares y restaurantes buenísimos. Nos dieron muy buenas recomendaciones en el hotel para comer y desayunar. Super recomendable, precio bastante justo.

Partner

10/10

Exceptional

17 Dec 2018

Marcheschi

Perfect location in old Queretaro.

Very charming boutique hotel. Two level structure with old Mexico style rooms. This is not a full service hôtel but they take very good care of you and the rooms are spacious and clean. Breakfast is good, papayas toast and yogurt. Coffee. Delivered to room as they have no restaurant or dining area.

8/10

Excellent

06 Dec 2018

Verified traveler

Great service and breakfast delivered to our room was a good start to the day. Location was perfect.

Leisure

10/10

Exceptional

27 Nov 2018

Verified traveler

We were impressed the second we walked through the doors! We were pleasantly surprised with a room upgrade. The hotel was very clean and the staff was very helpful!

Leisure Friends

10/10

Exceptional

12 Nov 2018

Mireya

Great option, the location is perfect and the service was excellent

10/10

Exceptional

09 Nov 2018

Verified traveler

Nice hotel very well located. Excelente personal attention and friendly service. Although it has no parking on the hotel it provides a good discount and parking arrangement 2blocks away.

10/10

Exceptional

11 Aug 2018

Bivni

Nice clean property in traditional style