Name: Hotel Hidalgo
Address: Madero 11 Poniente Col Centro, QuerÃ©taro, MX

10/10

Exceptional

05 Aug 2026

Adalberto

Good hotel to stay in general

8/10

Excellent

04 Aug 2026

Angela

The hotel location is Central. It is clean, spacious, and very nice restaurant in the central courtyard. The room was clean and adequate, but the bath was quite small (hard to open the shower door far enough to get into!) The bedroom did have a window opening onto an inside hallway, so there was no sunlight and the room was a bit dark. There was no lamp on the desk or on the bedside table; only the ceiling lights for the room. That made it difficult to use the bathroom mirror for makeup, and difficult to use the desk for reading or writing. Plenty of drinking water was always available. The room was very clean. The bed was very comfortable. The staff was very responsive.

10/10

Exceptional

03 Aug 2026

Trish

Clean room, restaurant was great. Centrally located. Would stay again.

2/10

Poor

03 Aug 2026

JON

Making the appointment at midnight before. Unfortunately, Expedia had a pop-up that switched the city from Mexico to QRO. 5 minutes later there's no way to undo the payment of $54 PayPal was unsuccessful as well as calling the hotel itself. Is better that you know you will definitely be at this address. They do not publish it.

6/10

Pleasant

31 Jul 2026

alfredo

Excellent location in historic district.

10/10

Exceptional

25 Jul 2026

Elaine

The STAFF
* was amazing
* willing to go that extra mile
* the Restaurant STAFF
* Warm greeting all the time
* food is very good
It made my stay very restful and happy.

10/10

Exceptional

18 Jul 2026

Nicole

Easy check in, room had lots of charm. Centrally located in the center of Querétaro historical district

Partner

10/10

Exceptional

17 Jul 2026

Viviana O

We arrived to the hotel at like 1:30am. The staff were kind enough to give us a late check out.

Family_with_children

10/10

Exceptional

16 Jul 2026

Yuliya

Beautiful hotel in an excellent location!

Self

8/10

Excellent

13 Jul 2026

Aaron

clean and great location.

Self

10/10

Exceptional

12 Jul 2026

Gerardo

This hotel is always a great stay. Centrally located. Nice folks, always clean and well maintained.

Partner

10/10

Exceptional

04 Jul 2026

Adrian

Good hotel for the price, location was amazing, walking distance to everything

Partner

10/10

Exceptional

30 Jun 2026

Luis Adolfo

Very good

Friends

10/10

Exceptional

24 Jun 2026

Viviana O

Took us a minute to get the ac going but once we figured it out it worked well. There was hot water. The towels are a little rough but overall it’s a great hotel in a wonderful location! Will be back!

Partner

10/10

Exceptional

22 Jun 2026

Samuel

Location 10/10, left without trying the hotel restaurant which I had planned to do but there are so many options in the area by the time I got to the hotel I had no desire to eat more. But will definitely try the hotel restaurant on a future visit.

Self

10/10

Exceptional

22 Jun 2026

Fernando

Everything was exelente,people really helpful and serviceable,place clean definitely we stay again

Family

4/10

Poor

08 Jun 2026

Claudio A

This is a Restaurant not a hotel. Music all day and sometimes Mariachi band playing so loud by 10PM. A noise all day restaurant start serving at 7AM. A horrible setting for a hotel. It feels like the waitress are serving around your bed and musicians sitting on your pillow playing trumpets. It is just impossible to rest much less to sleep. THiS PLACE SHOUlD NOT BE CALLED HOTEL. A disgrace….

Partner

10/10

Exceptional

03 Jun 2026

Raul

The air conditioner wasn't working right, but other then that was excellent

Family_with_children

10/10

Exceptional

27 May 2026

Gerardo

I've come to this hotel before. They have done an excellent job of maintaining the property, services, and experience.

8/10

Excellent

24 May 2026

Jose

Wonderful location . The room was very quiet considering the amount of of noise on the street. The staff was very friendly. I asked them to replace a shampoo dispenser that didn’t work and they didn’t other than that this minor issue the experience was good.

Self

10/10

Exceptional

21 May 2026

Patricia

Todo bien! Desayuno muy bien! Cafe podría ser mejor calidad de café! Pero de allí todo bien

Family

8/10

Excellent

27 Apr 2026

DIANA

Excellent resturant for all meals, Moderate price and good selection and friendly, helpful staff

Friends

10/10

Exceptional

20 Apr 2026

Cuauhtemoc

Excellent food at the restaurant at a reasonable price… AC works fine.

Business

10/10

Exceptional

19 Apr 2026

Guillermo

El Pago de estacionamiento es extra y esta hubicado a dos calles

Family

6/10

Pleasant

05 Apr 2026

Elva

If you’re looking for a hotel to relax and have a good sleep time, this is not the right hotel, since the restaurant it’s in an open place (patio) and open to the public all day long , we can hear all the noise in our room even with doors and windows closed. Every single utensil they use in the kitchen we can hear it and since the restaurant open at 7 am , it was 6 am and it
was the same : they start cleaning the floors because we can hear employees sweeping the floors , and the same at night , the restaurant closes at 10:30 pm it was 11:30 and they still trying to have everything ready for next day.
And I usually don’t like to wake up late but at least 7:30-8 am

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Veronica

Recomendable!!!

10/10

Exceptional

25 Mar 2026

Augustin

Very clean and close to shops

10/10

Exceptional

12 Mar 2026

Penelope

Clean quiet and comfortable and the restaurant was good too

10/10

Exceptional

08 Mar 2026

Richard

Comfortable place, good restaurant and great location.

10/10

Exceptional

07 Mar 2026

Sergio Corona

Great choice for an authentic Mexican experience. Location, historic, convenience, price, service.. just great.

Self

8/10

Excellent

23 Feb 2026

Jesse

The personnel was great. Check in was fast. The rooms need some upkeep. No elevator and the stairs to second floor is very dark

8/10

Excellent

22 Feb 2026

Allison

The room was small but charming. Loved the location and the tiny balcony with a great view. The restaurant was very very good, we ate there 2 x's. The staff spoke English and we're so friendly. The included parking required dragging our luggage 2 blocks. Three room was loud at night and morning with church bells and the restaurant.

Partner

10/10

Exceptional

21 Feb 2026

Maria

Convenient a really, perfect location in historic downtown , friendly staff, delicious café con leche - (lactose free). Very comfortable bed and pillows. Nice shower too.
Love the old time Mexico atmosphere with the decor and the music, you are truly transported to Mexico…

8/10

Excellent

05 Feb 2026

Ligia

It was very nice and convenient with in walking distance to all the good sites, The only thing I didn’t like is Whalen I book with Expedia they give you the rooms that are far way on the back

Leisure Family

10/10

Exceptional

01 Feb 2026

Gustavo

Clean rooms, very friendly and helpful staff. Great restaurant also. And very close to many attractions

10/10

Exceptional

17 Jan 2026

Natalia

I really enjoyed my stay at Hotel Hidalgo the location was perfect. The food was delicious and affordable. I would definitely stay there again on my next visit to Querétaro.

Leisure Family

10/10

Exceptional

10 Jan 2026

Leticia

Staff is friendly, I was able to check in 2 hours early, room was clean, its been my 1st choice to stay every time I'm in Querétaro, will definitely come back

Leisure Family

10/10

Exceptional

02 Jan 2026

Manuel

Room and staff were great .

Leisure Self

10/10

Exceptional

30 Dec 2025

Jesus Ramirez

2da vez que me hospedo y muy ordenado todo y excelente ubicación

Business Friends

10/10

Exceptional

30 Dec 2025

Pablo

Great staff, clean room, a few issues with the hot water, quickly fixed

Leisure Family

10/10

Exceptional

25 Dec 2025

Michele

The room was great very clean the staff was very helpful. Super convenient location

Leisure Self

6/10

Pleasant

04 Dec 2025

Antonio

Look, the bathroom is very small, the shower doesn't close properly and all the water leaks out when you shower, the balcony door isn't sealed and you can hear everything from the street, and the TV didn't work for two days; I had to tell them twice before they finally came to see what was wrong.

Leisure Family

10/10

Exceptional

02 Dec 2025

NICOLAS

Everything was perfect

Leisure Partner

10/10

Exceptional

23 Nov 2025

Vicente

Very nice hotel right at the center of the historic center. The restaurant served delicious food at a good price. Hotel and restaurant personnel were so nice. Will definitely come back to this hotel.

Leisure

10/10

Exceptional

14 Nov 2025

victor

The room was very nice, and had very comfortable beds. The restaurant downstairs is excellent. The building is filled with colonial charm. The location is excellent. All the sights of Centro is right outside your door. Everything was very clean.

Friends_and_family Friends

6/10

Pleasant

12 Nov 2025

kathleen

No, the room was not in good condition, there were small roaches. Clean the room better.

Friends_and_family Friends

8/10

Excellent

11 Nov 2025

Carmen

The hotel has a lot of charm and it’s centrally located. However I did not realize they had no elevator. It was a bit of a hassle since I was traveling with my mother. Having to lug our bags up two flights of stairs was not ideal. Again it was my error and not the hotel. I also didn’t care for having to walk through a restaurant to get to our room. Again just my personal opinion. I would stay again if I’m traveling solo as the location is great.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

luca

Good

10/10

Exceptional

21 Oct 2025

Deverakonda S

Nice experience staying there. Thanks for all the staff n management.

Leisure Self

10/10

Exceptional

17 Oct 2025

Jose

Excelente location, a lot location at walking distance

10/10

Exceptional

13 Oct 2025

Layla G

Clean room air conditioning close to center

Leisure Family

6/10

Pleasant

04 Oct 2025

Cesar

Not costumer service at all

Business_and_leisure Family

10/10

Exceptional

22 Sep 2025

TOM

The staff

Leisure Self

10/10

Exceptional

19 Sep 2025

Raul

Convenient, close to downtown, clean, quiet. Nice restaurant

10/10

Exceptional

14 Sep 2025

Celia

Beautiful courtyard dinning. Food is delicious, staff is friendly and welcoming. Love, love this place!

Business_and_leisure Family

10/10

Exceptional

01 Sep 2025

Yolanda

Todo muy bien! Limpio y todo cerca.

Leisure Family_with_children

8/10

Excellent

29 Aug 2025

Alejandro

hotel was close to many restaurants and walking distance to many placitas
hotel room door was not very private or felt like anybody walking outside could hear everything inside

Leisure

10/10

Exceptional

10 Aug 2025

Enrique JR.

El hotel es colonial pero sus habitaciones estan remodeladas y modernas, muy limpio, y el personal del hotel muy amable.

Leisure Family_with_children

8/10

Excellent

13 Jul 2025

Rommel

Fast and friendly

Leisure Family

8/10

Excellent

06 Jul 2025

Omar

That it’s centrally located in walking distance of good restaurants and the live dancing at the plaza on the weekends.

Leisure Partner

10/10

Exceptional

27 Jun 2025

Tania

Excelente

10/10

Exceptional

26 Jun 2025

Mark

Close to many restaurants, bars, coffee shops

Leisure Partner

10/10

Exceptional

30 May 2025

Joseph

OBC

Perfect location. They have a free shuttle but it’s a 5 min walk from the airport to the hotel. I’ve stayed there several times

Business

8/10

Excellent

09 May 2025

Mark

Great place to stay, staff great, location great, but I was eaten alive by mosquitos this time, I mean eaten up. Had to pull sheet off bed and make a tent to sleep under, not so comfortable, and hot and stuffy. Any way to resolve this?

Leisure Self

10/10

Exceptional

08 May 2025

ERIKA

Excellent service

Leisure Partner

10/10

Exceptional

23 Apr 2025

Stephen

The Historic hotel was built in 1825, fortunately it's been updated and is a great place to stay while you are in Santiago del Querétaro . Beds were comfortable and the convienence to walking in el Centro Historico can't be beat.
Very Good restaurant too.

Leisure Partner

10/10

Exceptional

02 Apr 2025

JAMES

Great staff with delicious onsite restaurant. Perfectly located in the downtown area where you can safely walk and enjoy the day or evening.

Leisure Family

10/10

Exceptional

01 Apr 2025

Christian

Great location! Can’t beat the location. Parking is not that far and 24hr hour access available. Restaurant at hotel is great. Only disclaimer is you are at city center so expect to hear the church bells early in morning. I would still stay here again though.

Leisure Family_with_children

4/10

Poor

24 Mar 2025

J T

Disappointment

I reserved and paid for two king size rooms, up on arrival only one was available, ended paying again for a King and full size at a much higher rate than originally booked.

10/10

Exceptional

26 Feb 2025

Eduardo

Property is in the heart of the centro histórico. Rooms are clean and well kept. No significant noise despite being centrally located. I would definitely stay in this hotel again.

Leisure Self

10/10

Exceptional

26 Feb 2025

Sandra

What a lovely, clean, simple, quiet hotel. Perfect location. And its accompanying restaurant was great too. We will stay there again.

Leisure Partner

8/10

Excellent

22 Feb 2025

Hector

It was very good

10/10

Exceptional

21 Feb 2025

Steven W

Great hotel, friendly staff, great location.

The hotel is very nice. It is in a great location. The people there are very friendly. The food in the restaurant is delicious, with lots of choices. The wait staff is grrat. All are very nice watching after your every need. I will return some day.

10/10

Exceptional

31 Jan 2025

Sylvia

Excellent location. The staff was friendly and professional. The room was clean and the bed was comfortable.

10/10

Exceptional

31 Jan 2025

Albert

Great hotel with excellent restaurant.

Leisure Partner

8/10

Excellent

27 Jan 2025

Jose

Great service and great location!

Friends_and_family Family

10/10

Exceptional

26 Jan 2025

Verified traveler

Great place to stay

The hotel was in a great location. Close to so much to see. The hotel was clean. The employee of the hotel and restaurant are so friendly. Great customer service by all. Recommend highly

Self

4/10

Poor

25 Jan 2025

Doris

Overall the hotel is beautiful, the staff is courteous and is placed a good location. But, there is a restaurant on the 1st floor with a lot of is noise since 5am until 11pm. People clattering dishes, spoons, talking loudly. Probably the worse sleep I ever had in a hotel.

Partner

10/10

Exceptional

12 Jan 2025

Xóchitl

Perfecto

Leisure

10/10

Exceptional

11 Jan 2025

Vicky C

Friendly personnel. Good restaurant food. Excellent location in the downtown area. Great experience.

Friends_and_family Friends

10/10

Exceptional

03 Jan 2025

Alma

Great stay! Employees are friendly and super helpful.

Leisure Family

10/10

Exceptional

26 Dec 2024

Eduardo

Property is located in the historic center. There are shops and several restaurants close by.

Leisure Friends

10/10

Exceptional

19 Dec 2024

Juana

Great Solo trip.

Great price, located in Downtown Queretaro and staff are great .

This time I stayed in the most basic room, its nice for one person . I felt safe at all times.

Self

8/10

Excellent

16 Dec 2024

Verified traveler

Nice Stay

Nice stay in very clean room.
This hotel is on a mostly pedestrian street so car pickup/dropoff is a short walk. Very near a park and street food vendors for a nice walk and good eats.

Friends_and_family Family

10/10

Exceptional

04 Dec 2024

Michelle

Overall the staff was friendly and helpful. Front desk staff Alan was terrific! He was attentive, even checked on me to ensure I was comfortable and ordered my meals since I didn’t speak Spanish. It’s a beautiful inviting atmosphere. I will definitely come back for a visit!

Leisure Self

10/10

Exceptional

27 Nov 2024

Joseph

It’s a beautiful hotel and great location

Leisure Self

10/10

Exceptional

22 Nov 2024

Rob

Very clean. The staff was awesome. Anything you needed was provided. The restaurant downstairs was excellent

Leisure Friends

4/10

Poor

22 Nov 2024

Sacramento

The room was 2 small

Business Partner

10/10

Exceptional

20 Nov 2024

Jesus

Muy buena ubicación y todo muy limpio, realmente volvería a hospedarme ahí en un futuro

Business Friends

6/10

Pleasant

08 Oct 2024

Sanjuanita

It’s a beautiful place, could be better

Room looks larger in pictures. For 5 people, it is a very tight fit. Pictures show that there’s a balcony but that’s a lie. I feel like they should state that only about 5 rooms of the whole hotel have balconies. Did not have an ice machine which was bothersome because not all guests like room temperature drinks. No elevators.

Friends_and_family Family

10/10

Exceptional

22 Sep 2024

Dolores

This hotel is amazing. It takes your breath away. The food and service is amazing downstairs. I would recommend this hotel.

Leisure Family

10/10

Exceptional

08 Sep 2024

Michael

Great location

Leisure Self

6/10

Pleasant

16 Aug 2024

Gary

Staff in the early morning were very noisy the room was very small and was not very clean

Leisure Family

10/10

Exceptional

04 Aug 2024

Robert

Muy limpio y en una zona muy bonita del centro

Leisure

10/10

Exceptional

21 Jul 2024

Erik

Desde los recepcionistas de la recepción por la mañana, hasta el personal de limpieza, los camareros e incluso la recepcionista a las 3 de la madrugada. Todo el mundo es increíblemente amable y servicial. Los problemas surgen como en la vida, pero ellos manejan cada obstáculo que les planteo con calma.

Business_and_leisure Family

10/10

Exceptional

20 Jul 2024

Richard

Beautiful old property in the heart of Queretaro. Excellent staff and right in the heart of Centro! Look forward to returning

Leisure Family

10/10

Exceptional

16 Jul 2024

Iris

The parking lot is 7 blocks from the hotel