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HI Hotel Impala

Queretaro · Mexico

Colon #1 Col. CentroView location

7.2/10Very good654 Reviews
Cleanliness7.8/107.8
Service7.6/107.6
Comfort6.8/106.8
Condition6.8/106.8
Location8.4/108.4
Neighborhood8.4/108.4
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About HI Hotel Impala

Located near Querétaro's vibrant city center and just steps from public transportation, this hotel offers easy access to a variety of shopping and entertainment options. The hotel features 46 rooms, including two suites, along with a reception area, a cozy bar, an air-conditioned restaurant, and a public Internet terminal.

Guest parking is also available. Each comfortable room includes a private bathroom, direct-dial telephone, internet access, an in-room safe, and individually controlled air conditioning and heating. Guests can enjoy a generous breakfast buffet each morning.

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HI Hotel Impala is centrally located in Querétaro, a 5-minute walk from Alameda Hidalgo Park and 6 minutes by foot from Querétaro Regional Museum. This hotel is 1 mi (1.6 km) from Querétaro Cathedral and 1 mi (1.6 km) from Templo y Convento de la Santa Cruz.

Make yourself at home in one of the 112 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones and ceiling fans, and housekeeping is provided daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Noise-free rooms not guaranteed No alcohol allowed onsite Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Alcohol is not permitted at this property.
    • Parking height restrictions apply.
  • Special Instructions
    If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
    • Pet deposit: MXN 500 per stay
    • Pet fee: MXN 200 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Alameda Hidalgo Park 0.4 km / 0.3 mi
Querétaro Regional Museum 0.5 km / 0.3 mi
Mercado Artesanal Querétaro 0.5 km / 0.3 mi
San Francisco Temple 0.5 km / 0.3 mi
Zenea Garden 0.5 km / 0.3 mi
Temple of San Agustin 0.6 km / 0.4 mi
Querétaro Museum of Art 0.6 km / 0.4 mi
Monument to the Corregidora 0.7 km / 0.4 mi
Casa de la Zacatecana Museum 0.7 km / 0.4 mi
Government Palace 0.7 km / 0.4 mi
Neptune Fountain 0.7 km / 0.5 mi
San Jose de Gracia Temple 0.7 km / 0.5 mi
Museo de Arte Sacro 0.7 km / 0.5 mi
Plaza de Armas 0.8 km / 0.5 mi
Templo de Santo Domingo 0.8 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • Single rooms: 23
  • Double rooms: 21
  • Suites: 2
  • hotel
  • Golf course
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room service
  • Laundry service
  • Air conditioning in public areas
Show 5 more facilities & services
  • Bar
  • Restaurant
  • Non-smoking area
  • Breakfast buffet
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    HI Hotel Impala

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    HI Hotel Impala

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    HI Hotel Impala

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B

    Photos are not available for this room type.

    HI Hotel Impala

    DOUBLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    HI Hotel Impala

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    HI Hotel Impala

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    HI Hotel Impala

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    HI Hotel Impala

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about HI Hotel Impala

7.2
Very good
654 Reviews
Cleanliness
7.8 /10
Service
7.6 /10
Comfort
6.8 /10
Condition
6.8 /10
Location
8.4 /10
Neighborhood
8.4 /10
Amenities
7.4 /10
100 reviews shown
10/10
Exceptional
02 Jan 2026
Thierno Sadou
Great people.
Leisure Self
6/10
Pleasant
30 Dec 2025
Vanessa
Older hotel but great location
Leisure Family
10/10
Exceptional
05 Nov 2025
Johnny
good place
8/10
Excellent
15 Sep 2025
Thierno Sadou
Well located and great staff
Leisure Self
10/10
Exceptional
15 Jul 2025
Michelle
Right in Centro. Beautiful Park and other sites very close. Great room for the value too.
Leisure Friends
6/10
Pleasant
25 May 2025
Luis
The staff is nice and friendly. The building is too old and the rooms have not ac.
Leisure Self
2/10
Poor
07 May 2025
Eric
No AC and room was very small.
10/10
Exceptional
26 Dec 2024
Alma
Un poco descuidado el baño. No salía el agua caliente. Ruido por un restaurant bar en la terraza del hotel
6/10
Pleasant
06 Dec 2024
Jose
I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling.
Family
6/10
Pleasant
16 Oct 2024
Dora
Too noise you can’t sleep well in a very comfortable bed
Friends_and_family Family
8/10
Excellent
26 May 2024
Bryan Daniel
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Business_and_leisure Self
2/10
Poor
19 May 2024
Pierre
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Friends_and_family Family
4/10
Poor
15 May 2024
Brian
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Leisure Self
10/10
Exceptional
08 May 2024
Brian
Great location and very comfy bed. The room is nicely decorated.
It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.


Business_and_leisure Self
10/10
Exceptional
02 May 2024
Carlos
Nice
8/10
Excellent
14 Apr 2024
Guillermo
Me gusto que podia llegar a muchos sitios caminando
6/10
Pleasant
13 Apr 2024
J Froylan
Noisy
8/10
Excellent
08 Mar 2024
Verified traveler
Not bad, great parking, great location.
Fair price. Safe part of town very close to the center.
Partner
8/10
Excellent
13 Feb 2024
Verified traveler

Good Budget Option

This hotel is a good option for the price. The room was clean and everything worked, no frills but secure with a comfortable bed. There is also loads of shopping in the area and centro is a quick walk away. The desk woman in the morning is very cute, so that’s a plus.
Self
6/10
Pleasant
25 Dec 2023
JESUS ANTONIO ROCHA
Location is awesome. Cleanliness is poor.
Leisure Partner
6/10
Pleasant
15 Jul 2023
Ambar
Parking garage is narrow, could not fit our expedition, had to do street parking. AC Window units not functional. Prostitution nearby.
Business_and_leisure Family_with_children
10/10
Exceptional
09 Jul 2023
Daniel
Everything is excellent.
Leisure Friends
10/10
Exceptional
22 Mar 2023
Brian
Nice hotel with a noisy rooftop patio. Be sure to request a quiet room.
Comfy bed and nice bathroom made this a decent one night stay
Business Self
10/10
Exceptional
13 Jan 2023
Oscar
Great ando friendly
Business_and_leisure Self
6/10
Pleasant
17 Dec 2021
Brian
Great location, nice room and nice property. Lots of points of interest within a few minutes walk.
The problem is the noise… the street noise is just about tolerable but the music from the Terraza (rooftop cafe) was ridiculously loud. I had planned to eat there with friends but we went elsewhere because it was so LOUD. The hotel has about 5 floors, I was on the second floor and the music could be heard from my room and was intolerable.
As much as I liked the hotel, I won’t stay here again on a weekend and do not recommend it
Leisure Friends
8/10
Excellent
13 Oct 2021
Andres

recepcionista por telefono pesimo servicio

todo estuvo muy bien, excepto al checar al hotel directamente!!! el 12 de octubre a las 9:00 pm! la senorita que contesto,; muy mal y grosera; nos dijo que ya no tenia cuartos, preguntamos tres veces que si tenia donde guardar el automovil!! y hasta la cuarta nos dino que si!! le dijimos que en la aplicacion devia que si habia cuartos!! pella dijo no es cierto no hay cuartos hasta manana!!! esa es mi queja!! reservamos por la aplicacion y mo hubo problema
Business
8/10
Excellent
19 Feb 2018
Dago

Buena relacion precio beneficio

Centrico, muy buen servicio, muy recomendable, las installaciones son un poco viejas pero son muy funcionales, la comida muy buena.
8/10
Excellent
05 Jan 2017
Seshu

budget and comfort stay

Overall its nice
10/10
Exceptional
20 Nov 2016
stepsin

Well located

The hotel is 5 mins walking distance to the main square ( plaza de armas ) , a bit noise in the night but is ok considering that is nearby a Main Street .
8/10
Excellent
19 Nov 2013
Peggy

Convenient location

It's a convenient hotel, very close to Queretaro historic downtown. The hotel staff is very kind and helpful, the room was comfortable, well maintained and clean. The businesses center was a little bit noisy and the printer did not work, however they offered excuses and kindly recommended a place close to the hotel to print my bus tickets.
Family
8/10
Excellent
29 Jul 2013
Luz Escoto
The hotel is clean and very well located. Spike your morning drinking a coffee downstairs, it´s really good! Plan your day and do your research at the computer room, since the wi-fi in the bedroom is not working properly. The hotel has a small gym, it´s empty most of the time. Hotel impala is so close to everything that you can move everywhere, and do everything from there. Crossing the avenue toward downtown they have a place where they sell juices and blends. They are healthy, cheap, and safe... I love them! You can walk to Downtown, where there are nice restaurants and entertainment... Enjoy your stay in Queretaro, the cultural events, and the night life!
4/10
Poor
03 Nov 2012
Clara Hsu

Misleading distance to Centro

The hotel itself is OK, but the description of distance from the Queretaro airport cannot be more misleading. Hotel.com listed the hotel as being 2.8 miles from the airport. Well, it is more like 28 miles. If you arrive at night the only option is to take a taxi. There is no bus or shuttle that goes into Centro. The neighborhood is an interesting one but it is very noisy at night. There is free internet at the hotel which is very nice. Overall, it is a budget hotel and it serves the basic needs.
8/10
Excellent
08 Aug 2012
Alejandro

Small rooms, very clean

Very clean. Tiny rooms. Well located. Ok just to sleep
6/10
Pleasant
28 Jun 2012
Todd

5 minute walk to historic district

I got the one bed sencillo. Price was great for the area. I believe they have updated the hotel. Quick 5 minute walk to historic district and right across the street from a beautiful park. The room was big enough for my backpack and a bed. The bed was a little hard but tolerable. Cafe had great coffee but I did not eat there. Internet did not work all the time in my room. The plazas and the park have free Internet so not a deal killer. For a quick stay I would stay there again. Guy at front desk did speak English and helpful.
4/10
Poor
03 Jul 2026
Luis Alberto
No tiene aire acondicionado y el check out a las 10:30 h, debería ser a las 12:00 h.
El estacionamiento diminuto y es complicado entrar, estacionarse y salir peligroso.
6/10
Pleasant
19 Jun 2026
Francisco
Cerca del parque, el servicio de restaurante tiene una amplia oportunidad de mejora en cuanto al servicio
Partner
10/10
Exceptional
17 May 2026
Wilfred
Todo excelente la atención del. Personal muy amable y atento vuelvo a regresar lo recomiendo
Partner
6/10
Pleasant
09 May 2026
Ernesto
Si
4/10
Poor
28 Apr 2026
Alberto
En las noches en el bar de la azotea hay MUCHO RUIDO es un hotel no un antro, la gente va a descansar. Gracias al personal nos cambiaron de habitación donde se escuchaba poco, pero es desagradable.
Pet
10/10
Exceptional
25 Apr 2026
Ana Paula
Desayuno y ubicación excelente.
Pet
10/10
Exceptional
19 Apr 2026
Paco
Buena atención del personal, habitación limpia y el desayuno estaba rico
4/10
Poor
13 Apr 2026
ISRRAEL
a mi llegada no comentaron nada del privilegio, comentaron que al dia siguiente me darian un vale para desayunar, al dia siguiente no comentaron nada, olor a humedad, ruido por la noche de musica.
Self
4/10
Poor
12 Apr 2026
Mayte
No es NADA como muestran las fotos. Los cuartos están feos, la regadera no sirve muy bien, los ventiladores son muy inestables y se escucha MUCHÍSIMO la música del bar de arriba (cierra 1 am). El desayuno bastante feo, el jugo ni si quiera era natural. La verdad no lo recomiendo.
Friends_and_family Friends
10/10
Exceptional
28 Mar 2026
Edith
Buen servicio
Self
10/10
Exceptional
26 Feb 2026
Polly
Personal amable
Self
10/10
Exceptional
11 Feb 2026
jose
Las habitaciones estaban con lo necesario atención muy buena
Business_and_leisure Self
4/10
Poor
29 Jan 2026
flor
La habitación siempre que llegamos olía a humo de cigarro y se suponía que era libre de humo, tiene solamente 4 planchas para todo el hotel
10/10
Exceptional
19 Jan 2026
Emanuel
Excelente servicio y estancia, sin duda volvería a reservar en este lugar
10/10
Exceptional
19 Jan 2026
Alfredo
El hotel es bueno, la habitación es limpia, EL LAVAMANOS NO FUNCIONABA BIEN, NO SE HIBA BIEN EL AGUA. La ubicación es muy buena. OTRO DETALLE QUE NO TE DICEN ES QUE TIENE UN BAR EN LA TERRAZA Y LA MUSICA TERMINA HASTA LA 1 AM. NO SE PUEDE DESCANSAR COMO QUISIERAS.
Friends_and_family Family
4/10
Poor
15 Jan 2026
Ma del Carmen
Habitaciones medianamente limpia, el restaurante no tenía variedad de alimento, pan fresco, jugo natural. El estacionamiento es pésimo. La entrada es reducida, y para salir hay que acelerar para poder subir y como está el paso de peatones es peligroso también está la venida y nadie del hotel sale para abrir paso y proteger peatones y autos. Mal servicio
Partner
8/10
Excellent
04 Jan 2026
Alejandra
No tuve la oportunidad de probarlo
Partner
6/10
Pleasant
21 Dec 2025
Emilio
Mal servicio de todo el personal. Nos despidieron de la habitacion desde antes de cumplirse el tiempo, Condiciones malas en general del edificio
Leisure Family
8/10
Excellent
13 Dec 2025
Ida Carolina
estan promedio las habitaciones, cama no tan estable con ruido, falta una buena actualización en sus instalaciones por que el sitio es muy céntrico y conveniente
Business Partner
4/10
Poor
28 Nov 2025
Jorge
La habitación es muy pequeña y hay cucarachas
10/10
Exceptional
22 Nov 2025
Karen
Las habitaciones muy pequeñas.
Muy ruidoso .
Leisure Family
4/10
Poor
18 Nov 2025
Cesar
El check in fue tardadado, parte del personal fue grosero, el lavabo del baño tapado, la coladera de la regadera igual, el servicio de Internet muy malo
Leisure Family_with_children
4/10
Poor
07 Nov 2025
Iván
Habitación extremadamente pequeña y vieja, no como en la descripción
4/10
Poor
29 Oct 2025
Alejandro Alan
el hotel es muy viejo y el gym no sirve y esta super viejo mejor no pongan que tienen gym.
10/10
Exceptional
25 Oct 2025
Ivette
El desayuno es huevo de tu gusto... La porción. Es demaciado pequeña.. El jugo no es jugo... Y bueno el café esta rico...
Leisure
8/10
Excellent
29 Sep 2025
MARÍA DE LA LUZ
Muy bueno en general. Céntrico y amable el servicio
Friends_and_family Family
4/10
Poor
25 Sep 2025
José Ángel

mal experiencia

habitaciones con animales, baños se inundaba, sin aire acondicionado, el desayuno pésimo
Friends_and_family Friends
6/10
Pleasant
13 Sep 2025
Gabriel
Ok
6/10
Pleasant
07 Sep 2025
Elsa
limpio, personal amable, frente a la alameda sobre Av. Corregidora muy cerca del centro de QRO.

No me gustó que las instalaciones son viejas.
10/10
Exceptional
05 Sep 2025
Pedro
Precio muy accesible, excelente ubicación.
8/10
Excellent
30 Aug 2025
Andres
Buen lugar
8/10
Excellent
26 Aug 2025
Carlos Andres
Bueno para el precio
Business_and_leisure Self
8/10
Excellent
23 Aug 2025
Estrella
Buena atención a los huéspedes
2/10
Poor
21 Aug 2025
Pablo
La ubicación es perfecta. Pero no vas a dormir nada. Las camas y almohadas son terribles
No hay aire, un ventilador de techo.
RUIDO del entorno toda la noche
Me tuve que cambiar de hotel aún ya pagadas mi noches porque está imposible
Dice tener gimnasio, pues deja mucho que desear (no hay donde conectar la caminadora, con eso te doy una idea)
El desayuno, pues puedes hacerlo mejor tu en tu casa. No malo, pero totalmente X (mejor no pagues la hab con desayuno y ese dinero vete a comer a otro lado)
Business_and_leisure Self
8/10
Excellent
19 Aug 2025
Sandra
Todo bien
6/10
Pleasant
18 Aug 2025
Mirna

Podría mejorar

Las camas no son cómodas, son rígidas y el ruido del tráfico así como del servicio de recolección de basura están desde antes de las 7 am. La comida muy pequeñas raciones por el costo y no es rica la comida; mala relación costo beneficio en comida. El personal sí es muy amable y atento. El establecimiento es muy pequeño y complejo de entrar y salir.
Friends_and_family Family
4/10
Poor
17 Aug 2025
gilberto
Yo había pedido cuarto doble dos camas y nos dieron cuarto sencillo
Leisure Partner
2/10
Poor
06 Aug 2025
JULIO GONZALEZ
Muy mal administrado, con aspecto sucio y deteriorado , páredes sucias , cables eléctrico sobre la pared, no tiene aire acondicionado, solo abanico, las fotos que muestra está editadas y mada que ver con la realidad.
Leisure
4/10
Poor
04 Aug 2025
Eliud

internet malisimo,estacionamiento poco disponible.

No hay mucha disponibilidad de estacionamiento, el internet no llegaba a la habitación en la recepción solo me daban largas, mandaron a revisar y que era problema del proveedor del servicio, pero les comente que afuera de la habitación si tenia.
Business
8/10
Excellent
03 Aug 2025
Amalia Carmina
Es accesible, queda cerca del centro y estuvimos a gusto
Leisure Family
2/10
Poor
03 Aug 2025
Luis
Horrible el nivel de ruido.
El skybar es una pesadilla para los huéspedes.
6/10
Pleasant
31 Jul 2025
Armando
De masiado ruido exterior en las habitaciones. Televisor con mala imagen.
Business Family
10/10
Exceptional
27 Jul 2025
Alejandro
Buen
Business_and_leisure Self
4/10
Poor
27 Jul 2025
Rodrigo
Lo único que no me gustó fue la habitación que me asignaron, un mural de flores y una ventana grande que daba hacia un área común donde personas estaban tomando y hablando muy fuerte.
Leisure Partner
10/10
Exceptional
22 Jul 2025
Héctor
Fui de viaje por vacaciones, llegué muy temprano y me ayudaron con resguardo de equipaje en lo que se hacía la hora del check-in, pero aproveché y salí a turistear mientras tanto.
La única cuestión era el internet, que estaba algo deficiente en ratos, pero de ahí en fuera, excelente opción.
Leisure Self
10/10
Exceptional
21 Jul 2025
Bernardo
Cómodo, buena cama y almohadas. Excelente ubicación personal amable, desayuno sabroso
Leisure Partner
6/10
Pleasant
15 Jul 2025
Eugenio

Good

Cerca a puntos de interés
Partner
10/10
Exceptional
24 Jun 2025
Jonathan
Solo pase una noche pero estuvo bastante bien. Para lo que lo requeria
8/10
Excellent
12 Jun 2025
Pablo
Apenas aceptable el precio
Leisure Partner
8/10
Excellent
07 Jun 2025
Jorge
Todo súper bien, solo que me tocó una habitación que da a la avenida y se escuchaba mucho ruido.
Business Self
6/10
Pleasant
05 Jun 2025
Aquiles
La habitación no tiene aire acondicionado y está a muy pequeña
Friends_and_family Family
6/10
Pleasant
16 May 2025
PAULINA
Hotel céntrico, la cama muy incómoda y muchos moscos, solo estuve una noche así que estuvo ok para lo que necesitaba
Business_and_leisure Self
10/10
Exceptional
01 May 2025
DIEGO GOMEZ
El hotel esta perfectamente ubicado y es muy seguro
Business Friends
4/10
Poor
27 Apr 2025
Carlos hugo

Pesima experiencia en este hotel

EL hotel NO cuenta con aire acondicionado me salieron tres cucarachas en la habitación, la habitacion era muy caliente y el ventilador de techo no era suficiente, solicité un ventilador de piso pero igual no refrescaba la habitación, myy mala experiencia , resrve dos noches y la verdsd no se puedes dormir aparte del cañor al rededor hay mucho ruido , los cristales no son antiruido y se escucha mucho. Pesima experiencia en este hotel, jama regresaria ni lo recomendaria
Business
8/10
Excellent
27 Apr 2025
Emmanuel
Buen servicio, solo la cuestion del bar que no deja dormir bien
Business_and_leisure Self
6/10
Pleasant
26 Apr 2025
jorge uriel
Las camas si es necesario cambiarlas
Leisure Partner
6/10
Pleasant
23 Apr 2025
Ma. de Jesus
Todo iba muy bien hasta la hora de salida, el Recepcionista dijo cuidar de nuestro equipaje en lo que íbamos a desayunar y no fue así, mi equipaje ha quedado expuesto a la vista de todos.
8/10
Excellent
17 Apr 2025
Luis Ricardo garza Treviño
Todo bien
Business_and_leisure
8/10
Excellent
04 Apr 2025
Rafael
Frente a la alameda, a 5 mins de mercado Escobedo. 13 mins de plaza Puerta la Victoria. Las instalaciones son modestas. La habitación no tiene aire acondicionado tiene ventilador de techo.
Leisure
6/10
Pleasant
04 Apr 2025
OSCAR ALEJANDRO
muy ruidoso en la noche
Leisure Family
8/10
Excellent
01 Apr 2025
Alexandro
Excelente ubicacion con facil acceso a centro historico y alameda
Leisure Self
8/10
Excellent
25 Mar 2025
Vianey
Excelente ubicación
8/10
Excellent
25 Mar 2025
Rodolfo Julian
Buen lugar, cercas del centro
8/10
Excellent
12 Mar 2025
Raul
Buena
8/10
Excellent
09 Mar 2025
Francisco Flores
Muy buen servicio , buena ubicación y servicio por un excelente precio.
Leisure Family
8/10
Excellent
01 Mar 2025
Felicitas
Esta es la segunda vez que me hospedo en este hotel, la peimera vez todo bien, pero en esta ocacion hubo demaciado ruido, musica de disco, no se si era del bar o de la terraza, peronimposiblw conciliar el sueño 😪
Leisure

Location & surroundings

HI Hotel Impala
Colon #1 Col. Centro, Queretaro, Mexico

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HI Hotel Impala

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