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Accommodation only. Meals are usually not included.
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9.2/10Excellent331 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood9.8/10 9.8
Amenities8.8/10 8.8
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About La Casona Que Encanta
Welcome to La Casona que Encanta, in the heart of Querétaro!
La Casona que Encanta invites you to immerse yourself in a unique experience that redefines hospitality in Querétaro, offering our guests a memorable stay full of exclusive details.
At La Casona que Encanta, we value every moment you share with us, and our commitment is to ensure that you feel not only like a guest, but like part of our family.
Impeccable, warm, and excellent service is our calling card, ensuring that each visit is a unique and personalized experience. With a capacity for 48 people, La Casa que Encanta is the ideal place to host guests for your events, including weddings, graduations, conferences, sporting events, cultural events, etc.
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The accommodation consists of 18 rooms. La Casona Que Encanta was completely renovated in 2025. The boutique hotel may charge a fee for some services. Our services go beyond conventional expectations.
We offer a wide range of complementary services, from personalized tours, executive transportation, make up services, photographers, and much more. At La Casona que Encanta, we strive to provide comprehensive, quality service, ensuring that every detail is carefully attended to.
We invite you to immerse yourself in the unique experience we offer at La Casona que Encanta. Discover a cozy retreat in the heart of Querétaro, where elegance is .
With a stay at La Casona que Encanta in Querétaro (Downtown Querétaro), you'll be within a 15-minute walk of Plaza de Armas and Templo y Convento de la Santa Cruz.
This hotel is 0.9 mi (1.5 km) from Alameda Hidalgo Park and 1.3 mi (2.1 km) from Aqueduct of Santiago de Querétaro. Make yourself at home in one of the 18 air-conditioned rooms featuring Smart televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and free tea bags/instant coffee, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Popular amenities
Swimming Pool
Free WiFi
Concierge
Entertainment
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The seasonal pool will be open from January to December.
- Pool access available from 9:00 AM to 9:00 PM.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Property Registration Number 01220140227
-
Minimal age
18
-
Spoken Language
English
Spanish
Nearby attractions
Church of the Congregation of Our Lady of Guadeloupe
0.3 km / 0.2 mi
Ignacio Mena Rosales House of Culture
0.4 km / 0.3 mi
Plaza de Armas
0.5 km / 0.3 mi
Government Palace
0.5 km / 0.3 mi
Theater of the Republic
0.5 km / 0.3 mi
Zenea Garden
0.6 km / 0.3 mi
Monument to the Corregidora
0.6 km / 0.4 mi
Centro Cultural Casa del Faldón
0.6 km / 0.4 mi
Casa de la Zacatecana Museum
0.6 km / 0.4 mi
San Francisco Temple
0.7 km / 0.4 mi
Querétaro Regional Museum
0.7 km / 0.4 mi
Marista University of Querétaro
0.7 km / 0.4 mi
San Jose de Gracia Temple
0.8 km / 0.5 mi
Plaza de Los Fundadores
0.8 km / 0.5 mi
Museo de Arte Sacro
0.9 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1970
- Year of most recent renovation: 2025
- Total number of rooms: 18
- Number of floors (main building): 2
- Number of floors (annexe): 1
- Single rooms: 10
- Twin rooms: 1
- Junior suites: 2
- Suites: 1
- Studios: 1
- Triple rooms: 1
- Quadruple rooms: 1
Show 39 more facilities & services
- Superior rooms: 1
- boutique hotel
- American ExpressExtra charge
- MasterCardExtra charge
- VisaExtra charge
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Air conditioning in public areas
- Smoke detector: 1
- Hotel safeExtra charge
- TerraceExtra charge
- Sun terraceExtra charge
- Luggage roomExtra charge
- Dining area: 1
- Private pool: 1
- Electric kettle: 1
- CaféExtra charge
- Non-smoking areaExtra charge
- Air conditioning in Restaurant: 1
- Breakfast room
- Conference room: 1
- PrinterExtra charge
- PhotocopierExtra charge
- Outdoor freshwater pool: 1
- Children’s swimming area: 1
- Sun loungers
- TV lounge
- SnacksExtra charge
- LGTBIQ friendly
- Children get free accommodation, meals payable on the spot
- Early Check-inExtra charge
- Early departureExtra charge
- Identification card at arrivalExtra charge
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Double or Twin TWO BEDSDouble or Twin • TWO BEDS • 1 Bedroom • 29 m²DBT.2B
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Casona Que Encanta
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 2–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
Photos are not available for this room type.
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Shower
- Bathroom: 1
- TV
- Internet access
- Kitchen utensils, plates & cups
- Ironing set
- Safe
- Wheelchair-accessible
Show all 15 amenities
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Smoke detector
- Housekeeping
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Casona Que Encanta
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Shower
- Bathroom: 1
- TV
- Internet access
- Kitchen utensils, plates & cups
- Ironing set
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Smoke detector
- Housekeeping
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXE WITH AIR CONDITIONINGSUITE • DELUXE WITH AIR CONDITIONING • 1 Bedroom • 37 m²SUI.AC-DX
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE WITH AIR CONDITIONING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Casona Que Encanta
SUITE DELUXE WITH AIR CONDITIONING
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE WITH AIR CONDITIONING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.AC-DX
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE ONE BEDDOUBLE SINGLE USE • ONE BED • 1 Bedroom • 20 m²DUS.1B
Photos are not available for this room type.
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Bathroom
- Shower
- Hairdryer
- TV
- Internet access
- Ironing set
- Safe
Show all 16 amenities
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Make-up mirror
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Casona Que Encanta
DOUBLE SINGLE USE ONE BED
Room photos
Photos are not available for this room type.
Room overview
Smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: DUS.1B
Room amenities
- Housekeeping
- Bathroom
- Shower
- Hairdryer
- TV
- Internet access
- Ironing set
- Safe
- Living room: 1
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Toiletries
- Desk
- Make-up mirror
- Electric Kettle
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin TWO QUEEN BEDSDouble or Twin • TWO QUEEN BEDS • 1 Bedroom • 21 m²DBT.2Q
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Casona Que Encanta
Double or Twin TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2Q
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 21 m²DBL.ST-1
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Casona Que Encanta
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 26 m²DBT.ST-2
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Casona Que Encanta
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST-2
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CLASSIC KING BEDSUITE • CLASSIC KING BED • 1 BedroomSUI.AS-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityLa Casona Que Encanta
SUITE CLASSIC KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.AS-KG
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about La Casona Que Encanta
100
reviews shown
Marion
We had a lovely stay for the past 7 days and would absolutely stay again. The staff was very kind and accommodating, the room was cleaned impeccably every day and the mornnng breakfast sandwiches and coffee were great. It’s also a nice and safe location.
Luis
No windows in the room and pool was cold but other than that great stay.
Esther
The personnel was awesome, kind, helpful. What we did not enjoy was the lack of internet and for this reason tv was down too. It was raining and when we arrived to the hotel in two different occasions the front door was locked and had to wait several minutes to let them in.
Anna
Super clean hotel, close to the center. Very quiet.
Gabriela
The hotel is very clean the staff is amazing, we love Lorena and Marisol.
5 minutes walking distance from Plaza de Armas and restaurantes and beautiful churches.
The only bad thing was the breakfast, super limited.
5 minutes walking distance from Plaza de Armas and restaurantes and beautiful churches.
The only bad thing was the breakfast, super limited.
Jose Luis Gutierrez
Excelente ubicación, a cuadras del centro, el personal super amable en todos los horarios (de los mejores tratos que hemos tenido) muchas amenidades, si hay algo que criticar es el tema del estacionamiento, pero son muy claros en poner que no hay. Sin duda volvemos
Lena
The hotel is clean and modern and close to shops and restaurants. Im not a fan of hot tubs so I didn't use it.
Elizabeth
Our hosts were unbelievable. Lorena and Gerardo did so much to make our stay memorable. Thanks to them we will remember our visit to Queretaro
Eduardo
Excellent customer services, clean, safe area
monica
The staff is amazing very great service from desk excellent personality and super profesional
Amy
Nice rooms. Great location. Attentive staff. Clean. Recommended.
Cheryl
The staff at this hotel were amazing. They went out of their way to help in every way the could including alerting us about a house for sale nearby. I cannot say enough about these wonderful people.
The hotel is cute, clean and in a great location. The only thing it lacks is patio furniture on the rooftop…. That would make it absolutely perfect!
The hotel is cute, clean and in a great location. The only thing it lacks is patio furniture on the rooftop…. That would make it absolutely perfect!
Robert
Central location, staff recently. Night clerk Gerardo enthusiastic and helpful. The room was clean and modern. Apparently used to be The Andy after Andy Warhol. Only thing is my room had no windows, otherwise a good deal and safe.
Sherry
The staff was very helpful. The hotel is close to everything. The room was very spacious and clean.
Eduardo
Wonderful staff and customer service, hotel is in the middle of historic downtown.
Alejandro
Must stay when in Querétaro.
Brandon
My stay at the Andy was great. Staff was very nice, always around, and helpful when needed. Will stay here again next time I’m in QRO!
Raquel Tovar
las personas en la recepsion son muy amables
Luis
Close place to the historic downtown
Marie-Lyne
Very comfortable, clean and well located. Ideal if looking for a good price for just a room… No coffee, no food.
Eduardo
The Andy hotel has great customer service. The hotel is closed to everything.
Julanne
Nice place.
We liked the location and the staff were very nice. The room was clean and the bed was comfortable and the AC worked great.
Alberto Tinajero
He Andy hotel is one of the best place to stay in Queretaro. They offered great customer service, and the hotel is closed to everything.
Nancy
Little gem
Lovely little hotel in Centro, the staff is really what makes this place a keeper.
Antonio
I planned a quick three day get away with my kids to queretaro. The hotel was just perfect, well located in old historic center and close to just about everthing. Good vibes very clean and comfortable.
Ronnie
The staff was able to help me with the language barrier Spanish and English in order to book my flight and find local places to go
agustin
Es un hotel muy bien localizado cerca del centro a unos 10 min de distancia , muy seguro y a pesar q no tiene parking hay mucho en la calle
Malinda
It was a perfect place to stay for the night. It was quiet and easy walk to centro historica.
Joseph
This staff really makes you feel welcome
leticia
Very clean and beatiful place!
Joshua
Clean with no frills
It was clean. Not many amenities but close to the historical district. Didn’t have a window in my room which was odd but we weren’t in the room much. Overall decent place with no frills.
Robert
Great and Interesting Renovation
Wonderful and creative adaptation of a Spanish colonial Building. The bed was comfortable, and the room was quite clean. The shower was a high point of the room, with a very artistic glass, painting backlit into the bedroom.
There was a choice of restaurants within a few blocks for breakfast and dinner, and it was a very easy walk to many places in the old City.
The walls were covered with pop art and mostly Modern art pieces by local artists and aside from the fixed paintings were mostly for sale.
I would stay here again.
There was a choice of restaurants within a few blocks for breakfast and dinner, and it was a very easy walk to many places in the old City.
The walls were covered with pop art and mostly Modern art pieces by local artists and aside from the fixed paintings were mostly for sale.
I would stay here again.
Juan
Very clean and good size rooms
Eduardo
I love staying at the Andy Hotel
Todd Jonathan
My new favorite place to stay in Qro. Clean and comfortable rooms. Excellent friendly staff. Great location for exploring Centro Historico. I'll make this my home base when I visit.
Luis
We enjoy our stay. Personnel was attentive an courteous made us feel welcome. Cleaning was on spot. We will stay again.
Luis
Great property we had a wonderful time.
Kent
Great Option
This chic botique hotel in downtown Queretaro is great. It's on the edge of the downtown neighborhood. It's a great option if you need a nice place to stay for a quick trip. I've stayed here a few times in the past and the hotel rooms could use an update. A new coat of paint would go a long way.
Verified traveler
Weekend
Nice place, pool is not available for the season, it’s not heated. Our room was good but with no windows that’s the only part that we don’t liked . But in general it’s a good and centric place to stay.
Gabriel
Nice Stay
CONVENIENT LOCSTION AN FRIENDLY SERVICE
Dina
Rooms all opened onto the main lobby which was pretty noisy. Elevator was painfully slow and woman at reception when we checked in at 5 pm yesterday was not friendly at all. Not enough light in the rooms. Pretty dark and small for a standard Queen. Also NO hot water at all
Eduardo
It is a nice beautiful hotel closed to everything in Queretaro.
Eduardo
Everyone was friendly and super helpful.
perla
.
Bernard
Excellent location for access to Centro.
Jonathan
Excellent and comfortable small boutique hotel. The staff are friendly and helpful. Walkable distance to all the restaurants and shops of the historic centre, about 5 mins. Would definitely stay again
Eduardo
The hotel is located closed to the city centro. I was able to walk to events, restaurants, museums, banks, hospital, and everything.
JERE
Great staff, accommodations and location. Always our go to hotel when we want to spend the night in centro.
Jason
Solid affordable hotel in an excellent location. The hotel staff are friendly and helpful.
Joseph
Upon arriving a young girl greeted me and we started the conversation in Spanish but, I got some a word statement she made and asked her to repeat it. She said in English, “we speak Spanish here. You are in Mexico you should be speaking Spanish.” She lightened up after this and proceeded to speak to me in English even though I would explain things in Spanish during the stay. This just left a bad taste in my mouth. The rest of the staff seemed pretty friendly. With the exception of a confusing incident where a staff member asked me if I was going to use the pool after arriving at the hotel passed pool hours. He seems to have an attitude but, I don’t know why.
The room I received was slightly different from the picture because it did not have a desk. Which I was looking forward to for work. Later in my stay my room had a toilet leaked and I was moved to a room with a desk.
The cleanliness of the original room was ok. There were a few things here or there that I caught. The second room actually still had someone else hair in the bathroom. I don’t know if this is because they wanted to accommodate me and move me from the flooded room quickly or not.
The amenities were ok. They had a small pool that nobody was using. The pool itself needed to basic maintenance like skimming and such. Some of the tiles that edged the pool were loose as well.
The had a roof top lounge area with no shade. It is too hot in QRO right now it even consider that usable. Out of characters now sorry
The room I received was slightly different from the picture because it did not have a desk. Which I was looking forward to for work. Later in my stay my room had a toilet leaked and I was moved to a room with a desk.
The cleanliness of the original room was ok. There were a few things here or there that I caught. The second room actually still had someone else hair in the bathroom. I don’t know if this is because they wanted to accommodate me and move me from the flooded room quickly or not.
The amenities were ok. They had a small pool that nobody was using. The pool itself needed to basic maintenance like skimming and such. Some of the tiles that edged the pool were loose as well.
The had a roof top lounge area with no shade. It is too hot in QRO right now it even consider that usable. Out of characters now sorry
JERE
Great location, friendly staff and clean. Close to everything!
Martin
All the people was so nice and we feel so safe
Luis
un espacio muy limpio y seguro, excelente decoracion y el personal muy amable y atento; excelente ubicacion, puedes llegar a puntos buenos de cena, entretenimento nocturno, ventas de recuerdos facilmente; las habitaciones bien distibuidas, no tiene ventanas los cuartos pero la circulacion del aire acondicionado esta excelente y la luminacion es muy agradable, las camas super comodas
Karen
The Andy Hotel in Queretaro was a great option. It is very close to the centro and the hotel itself is beautiful. The Andy Suite is very modern. The beds are comfortable and everything was very clean. The people at the front desk were very helpful when we booked our tours and also gave us ideas of where to eat and shop.
juan j de la
Excelente atención del staff
Darwin
My time at The Andy was great. I stayed for my birthday. They provided me with top service and made me feel extremely welcome. The hotel was so nice and different. The top of the hotel has an open vibe to it where you can just open your door and feel the breeze from outside. Very very nice. Thank you!
Julieta
La habitación estaba muy limpia y las chicas que nos atendieron, muy amables. Excelente atención, esperamos volver pronto
Patrick
We upgraded to the loft suite which was very spacious with a couch, refrigerator, 1.5 bathrooms. It was nice to have a place to relax after long days of walking the city. We felt very safe since there's someone at the lobby 24 hours a day and the front door of the property is always locked evern during the day. The hotel decor is very unique and artsy. Nice rooftop deck for views of the area. Lobby staff was friendly and helped us arrange a tour to wine country.
Alexis Juan
Uno de los hoteles más bonitos que me he hospedado. La recepción muy bonito llevo de hotos de dibujos, nuestra habitación muy bonita. Los del hotel fuerón muy amables, nos sentiamos como si estuvieramos en casa muy comodo.
Margarita
great place super clean
Felipe
Great place, definitely would visit again.
Alberto
Like always, a great place to stay in Queretaro
Clara
The Andy Hotel
Our stay at The Andy hotel was great! The hotel is close to the downtown of Queretaro, it's like a 5 minute walk. There was a Super Q close by (convenience store). The hotel was very clean (shower, floor, beds etc) everything was immaculately clean. The hotel personnel was very attentive and helpful at giving us directions to where places were. All in all this hotel surpassed our expectations.
Maria
The customer service WAS EXCEPTIONAL!!
ANA CAROLINA
Great hotel, but no parking on the property, still very near by there is a parking that you can use.
Marycruz
This hotel is amazing. I didn’t even care not having windows. Lorena is awesome, very thoughtful, kind, nice and knowledgeable of course.
The beds are very comfortable, the showers are hot and good water pressure. The AC works great. The decor is modern and beautiful. The pool is a plus with kids (3yr old and 2 months).
The rooftop is cool. They have swings up there. A table and chairs might go up there too but not during our stay.
We stayed 6 nights and sad to leave but hopefully we’ll be back ❤️
A walk to centró 👍
Good job Andy Hotel 👏
The beds are very comfortable, the showers are hot and good water pressure. The AC works great. The decor is modern and beautiful. The pool is a plus with kids (3yr old and 2 months).
The rooftop is cool. They have swings up there. A table and chairs might go up there too but not during our stay.
We stayed 6 nights and sad to leave but hopefully we’ll be back ❤️
A walk to centró 👍
Good job Andy Hotel 👏
Gloria
Great experience!
Douglas
Decent for the price.
Check-in was lousy. The lady was very unfriendly and unwelcoming. Not like typical Mexican hotels. Thanks to lots of construction, lobby was very dusty.
Veronica
The staff was amazing with all our needs during our stay. Our room was very spacious and accommodating for our family of four including two children.
Verified traveler
A hidden gem in beautiful Queretaro
Th Andy is a sleek, well-designed boutique hotel with super comfortable rooms - great wifi, strong hot showers, air-con, lots of storage and wonderful bedding. It is only steps away from the historical center, yet very quiet. Most of all, the team is very kind and always ready to help. Queretaro is a beautiful colonial town with efficient infrastructure. The Andy is a great place to stay for the visit!
Verified traveler
I Loved this hotel. You could walk right past it. But once you step into the well designed space (day or night), you almost don't want to leave. Our room on the first floor was well layout, quite and felt kinda fun.
The only negative (but not a deal breaker) was the bathroom door was awkward.
Do yourself a favor and book this fun hotel.
Its also walking distance to the good restaurants and shopping.
The only negative (but not a deal breaker) was the bathroom door was awkward.
Do yourself a favor and book this fun hotel.
Its also walking distance to the good restaurants and shopping.
Verified traveler
The room was very clean and the beds were truly comfortable. The staff were welcoming and always greeted you with a smile. We had a problem with the TV and when we came back from sight-seeing, it was all taken cared of. The hotel is walking distance to city center, maybe like 5 mins.
Alexis
Mini pop art museum stay
The Andy hotel is a charming boutique hotel. It feels like you are staying in a mini pop art museum. The room was comfortable and clean, the ac works perfect, the shower pressure es great. What I loved the most was the kind staff that go the extra mile to make your stay pleasant. Thank you so much!
Timothy John
New and very cool
This is a new hotel, it’s cool even hip ! The quality of the renovations are great, the decor is amazing, the rooms a very nice with great beds (with duvets) and nice, very nice bathrooms. The staff couldn’t have been nicer. I’ve stayed in many boutique hotels in Queretaro but this is by far the best.
Tanya
Stylish, Comfortable & Great service
It’s absolutely stunning. Service was great, good location too. My favorite part were the common areas and the beer!
Jennifer
Handy Andy
Charming new hotel, in a perfect location for walking to the old city. The staff on the front desk and in the kitchen were exceptionally friendly and helpful, even arranging an early breakfast for us, and eager to help us make reservations for an out-of-town trip to see the missions. The room was well appointed and very comfortable, with efficient air-conditioning, tv etc . Hot water ran a little slowly, but always came through. Modern art, especially Warhol, livens upon the lobby.
I will return and encourage friends to stay here.
I will return and encourage friends to stay here.
Monse
Loved the design of the hotel, cool art everywhere. The rooms are big and comfortable, very clean, shower has plenty of hot water and good pressure.
Staff is very friendly!
Staff is very friendly!
Bernie
The Andy is located in the Centro District, which makes it very convenient for exploring Queretaro on foot. The hotel was very clean, well appointed and the staff was terrific.
Breakfast was included with the room and it was the perfect way to start the day. My only observation was that hot water in the shower was sometimes missing. In the middle of summer, this might be refreshing but with the recent cold weather, a cold shower in the morning was certainly eye-opening. That said, I would certainly stay at The Andy again because the pluses far outweigh the hot water issue.
I look forward to returning soon.
Breakfast was included with the room and it was the perfect way to start the day. My only observation was that hot water in the shower was sometimes missing. In the middle of summer, this might be refreshing but with the recent cold weather, a cold shower in the morning was certainly eye-opening. That said, I would certainly stay at The Andy again because the pluses far outweigh the hot water issue.
I look forward to returning soon.
Verified traveler
This property was so clean and modern looking, perfect distance to centro.
Verified traveler
Unique place. Liked the style and staff is great. Location good. Hidden little swingset on the roof was a nice break for kids but I wouldn’t say it was any more or less kids friendly than any other hotel. Open building scheme allows noise from outside to be heard and the music they play at the hotel for ambiance is sometimes annoying at night but overall not a noisy place. Windowless rooms are good to keep noise out too but with the black and white rooms with no other color inside, you can feel closed-in if staying in the room long.
Gregory
Perfect choice in Queretero
With a short walk to the centro The Andy hotel was a great choice. Modern, artsy, clean and amazing service by all.
Steven
An awesome, artful experience overall!
Verified traveler
A creative colorful new hotel that has very nicely designed rooms. Personnel is attentive and cortious.
Michael
There was nothing I didn't like about The Andy. Was set up like an art gallery, a lot of the art was awesome and for sale. Have never seen a layout like this, very easy to get around on foot to many places and sites within the city.
Brian
Alojamiento increíble
The Andy Hotel, es un alojamiento increíble. Desde la bienvenida todo perfecto; siempre buscando nuestro confort. Cuenta con alberca, ofrece un desayuno gratuito en un restaurante, y unas bebidas de bienvenida. Esta muy cerca de el centro de Queretaro, lo recomiendo ampliamente ya que tiene servicios excelentes a un precio excelente. Gracias, a los chicos de la recepción, todos fueron increíblemente amables. Un saludo
C
Fantastic hotel
One night business stay. Excellently furnished hotel with friendly staff. Located very close to the old part of the city with its shops bars and restaurants.
Lis
Very friendly staff and neat design. Would recommend
jaqueline
Muy buena atención
Luis Mauricio
El personal fue muy amable desde la llegada, y apoyando siempre que se solicitó algún favor o apoyo.
La cercanía al centro de Querétaro es vital para disfrutar de buenos paseos y salidas a restaurantes y conocer los edificios históricos.
La cercanía al centro de Querétaro es vital para disfrutar de buenos paseos y salidas a restaurantes y conocer los edificios históricos.
IVAN
Bear in mind there is no parking, however, there is a public parking business not that far away. Unfortunately, the Internet and the TV were not working. Probably the cable company had some issues. We requested a late check-out, and the lady at the front desk was not flexible. In short the hotel is ok , well located. I still recommend it. Definitly they need to improve and get the personnel better trained.
Patricia
No cuenta con estacionamiento, pero hay cercanos. Me gusto que todo el centro histórico esta accesible desde el hotel.
diego alejandro
Cerca de todo lo que queriamos
Pablo
El hotel está muy bien situado en el centro.
El personal de recepción es excelente, lo mejor del hotel.
Tiene una pésima iluminación. En la noche se está en penumbra, y las habitaciones tienen luz fría 6000k... parece que estas en un hospital.
Además en las habitaciones no hay ventanas y la puerta tiene una apertura para que pase la luz, pero en la noche molesta.
Lo peor, junto a la mala iluminación, el desayuno. Solo te dan cereales con leche y puedes comprar unos sándwiches que no se ven muy frescos... en muy malas condiciones, no tienen ni platos.
El personal de recepción es excelente, lo mejor del hotel.
Tiene una pésima iluminación. En la noche se está en penumbra, y las habitaciones tienen luz fría 6000k... parece que estas en un hospital.
Además en las habitaciones no hay ventanas y la puerta tiene una apertura para que pase la luz, pero en la noche molesta.
Lo peor, junto a la mala iluminación, el desayuno. Solo te dan cereales con leche y puedes comprar unos sándwiches que no se ven muy frescos... en muy malas condiciones, no tienen ni platos.
Gabriel
Limpieza, costo, cercanía a la zona centro, baño limpio, toallas, ubicación, servicio atento del personal. Muy recomendable.
Francisco
Limpieza perfecta y excelente atención
Kenya
Es un lugar lindo y acogedor, sería una maravilla que la alberca fuera climatizada, el personal es muy amable y servicial, nos hicieron sentir como en casa
Valeria Alexandra
La habitación estaba impecable y buenas instalaciones
Fernando Ricardo
Se celebró un cumpleaños infantil y no hubo forma de descansar, demasiado ruido
Rogelio
Estaba en remodelación
El control de la TV no jalaba
El control de la TV no jalaba
Luis Yerel
La verdad el hotel está muy bien ubicado en la zona del centro histórico de Querétaro, el personal súper amable y siempre al pendiente de nosotros, las habitaciones estaban muy bien y limpias la verdad muy recomendable la estancia
Location & surroundings
La Casona Que Encanta
Prospero C. Vega, 38 1, Santiago De Queretaro, Mexico
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