Mirabel

4/10

Poor

13 Feb 2026

Verified traveler

Very poorly maintained, toilet flush doesn't work.

10/10

Exceptional

21 Jan 2026

James

This was a restorative 2 night stay helped by the kindness of the front desk, great breakfast buffet, clean/spacious room (with an incredible view of the bay), and terrific location at the heart of Carmel Center.

Leisure Self

10/10

Exceptional

19 Jan 2026

Shirley

The room was great, staff were friendly, the spa was nice

Leisure Family

10/10

Exceptional

30 Dec 2025

Yossi

.

10/10

Exceptional

29 Dec 2025

Amy

The staff was extremely helpful and the hotel was wonderful

Friends_and_family Family

10/10

Exceptional

10 Dec 2025

Behzad

The bathtub was very tall and slippery so we had to be careful getting in and out and had to ask for a stool to use as a step.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Fabrizio

The hotel has a great scent, and the beds are spotless and cozy.

Business_and_leisure Partner

8/10

Excellent

11 Nov 2025

DENNIS

Great view, but Overpriced

Business_and_leisure Family

2/10

Poor

10 Nov 2025

Uri

Fish markrt.

10/10

Exceptional

29 Aug 2025

Suren

The staff is very friendly and helpful.
Clean. Nice breakfast. Good location. Amazing view.

Leisure Family

10/10

Exceptional

20 Jun 2025

Alona

Very good staff

Self

10/10

Exceptional

12 Jul 2024

maroun

Customer service

6/10

Pleasant

25 Apr 2024

Yulia

It was ok

Leisure

10/10

Exceptional

10 Aug 2023

DANIEL

View from room , quick walk to eat and drink wine

Leisure

10/10

Exceptional

27 Jul 2023

Anna-Lee

Clean, nice staff. Building is a bit old and needs remodeling

8/10

Excellent

06 Jul 2023

Verified traveler

Outdated and some rooms smelled - amazing location

Needs updating
Outdated
Amazing location
Some rooms smelled - mostly liked cigarettes and stale air. They need to do a better jobs with that. Front desk didn’t like complaints about smoke smell. Too bad - we were telling the truth and we’re not going to spend money to sleep in an unenjoyable bad smelling rooms.
Dan Panorama was basically the same price - would opt for that next time
I hope they update this one

Friends_and_family Family

4/10

Poor

28 Jun 2023

valerie

A jakuzzi, sauna and steam room, we enjoyed.
a parking is a nightmare...it says included for free. Then you arrive there and they said NO. we don't come to argue we just had to go and tried to find a spot.
One side of the parking is payable and we could not activate Pango for overseas credit card and phone....
rude welcoming Team.!!!

Business_and_leisure Partner

2/10

Poor

16 Jun 2023

Omid

Nothing to like. Will never recommend or return

6/10

Pleasant

11 Jun 2023

Yaron

Ok but not more than that

Seems like no maintenance was done in last twenty years. For 200 a night you wouldn’t expect paint to fall off the ceiling. Two bottle of drinking water for a three night stay, if you want new ones every day you have to pay

Business

4/10

Poor

03 Jun 2023

Linda

Building pretty, but bathtub was so high it was dangerous. Our room was moved, but then there were other problems. When I tried to talk to staff person who moved us, she was extremely rude and waved papers at us saying she was too busy to talk. When I asked to speak to the manager, for 2 days was told she wasn't in. Far from sites. Awful experience overall.

Leisure Partner

10/10

Exceptional

24 May 2023

June

I loved this hotel. The staff were amazing. Very helpful and friendly. The room was amazing our veiw of the port was fantastic.
I would stay here again the price was great.

Leisure Friends

10/10

Exceptional

18 May 2023

Emilia

Stay in Haifa

Beautiful stay. Hotel got my room upgraded with the amazing view from the balcony.
Great breakfast. Fresh, many varieties.

Self

8/10

Excellent

07 May 2023

Mihai

Everything was nice

Partner

8/10

Excellent

29 Apr 2023

Stephanie

Great location in the Carmel District of Haifa. Easy to walk to restaurants and shops although the better ones are further from hotel. Great views overlooking Haifa and the Baha’i gardens. Pleasant staff. Rooms are above average but not exceptional.

Leisure Friends

2/10

Poor

11 Apr 2023

John

Do not recommend this hotel or any of the Dan hotels in Haifa. It is obvious that the facilities have not survived well through Covid and inflation. We met continuous problems.

They charged VAT to a non-Israeli booking. In fact the VAT for that room was charged twice and never reimbursed.

Bathroom fans didn’t work, lights were poorly installed and rooms were not well cleaned. There was food from last guests in the fridge and stains on the furniture.

Staff was limited, and not friendly even for Israeli standards. Th food included was not worth waking up for.

Leisure Family

10/10

Exceptional

09 Apr 2023

ravi

Nice friendly staff but some distance from dining and it was a local holiday but otherwise just a terrific experience.

Leisure Family

10/10

Exceptional

26 Mar 2023

Khalid

Fab hotel, we arrived during Shabbat and were offered dinner in the hotel along with the other guest - truly welcoming and enjoyable.

Leisure Partner

6/10

Pleasant

07 Mar 2023

Karen

This property is a bit tired and needs some life breathed into it. It's pleasant and good value for the price but lacks amenities. Staff is a bit unprofessional. Upon checkout they charged us the VAT tax which is not supposed to be charged to Americans with an American passport. We protested but they insisted that it was in their system. This is the ONLY hotel in Israel that charged us the VAT tax
Asked for manager but none was available. We have to fight this charge with our credit card company

Leisure Partner

10/10

Exceptional

12 Jan 2023

David

Desk staff are professional, polite and detailed. Executive Chef Ronen presents an exceptional breakfast buffet, where selections are plentiful, delicious, and are served in a dining hall with unbeatable vistas of Haifa.

Underground parking is ample, and the hotel is well-situated

Leisure Partner

10/10

Exceptional

22 Nov 2022

Bayindir Huseyin

A nice spot to stay in Haifa... with a great view

The rooms with bay view is amazing. The room was cleaned everyday. The breakfast was great. The staff was very nice and kind. Overall it is a very nice hotel and highly recommended.

Business

4/10

Poor

17 Nov 2022

zak

My bathroom had a major leak through the ceiling. Then they wouldnt change my room or give me a discount.

Leisure Self

10/10

Exceptional

12 Oct 2022

Joanne

The room was looking out to Haifa bay, fantastic view. Good bed, good pillows, fantastic water pressure in the shower. Copious Israeli breakfast with the best ever cabbage salad!
Excellent location, close to the center and all types of restaurants.

Partner

4/10

Poor

08 Oct 2022

Telman

Unhappy with our short stay at this hotel. Rooms were not serviced daily, garbage found on balcony floor, no security or front desk attendant after midnight. Poor customer service.

Leisure Partner

4/10

Poor

05 Oct 2022

Ginadi

The Hotel is old and feels old. Stayed here long time ago when it was Crown Plaza and had an amazing time. But since it was bought out by Dan hotels it’s not the same anymore.
The new owners are not renovating the place and it’s looks bad when you walk out of the elevator to a dirty and stained carpet floor. You don’t want to imagine how the room is going to be,
The rooms are dated, the balcony view is amazing but was dirty with cigarette ashes on the floor and dirty chairs and table. The rooms are cleaned to the minimum, only doing the beds and changing the towels. They didn’t bother taking away our room service dishes from the night before. Oh and no room service menus in the rooms, you have to call front desk to ask what’s available.
The buffet breakfast was not what it used to be and was disappointing.
The staff are polite and helpful but it’s not enough to make up for the neglect of this place.
I Hope management reads this but I doubt that anything would change.

Leisure Partner

10/10

Exceptional

18 Sep 2022

Airody

Great location for views. Very professional staff

Leisure Family

6/10

Pleasant

01 Sep 2022

Ira

It’s rundown.

Leisure Self

8/10

Excellent

29 Aug 2022

Ariel

Staff not very friendly

Leisure Partner

6/10

Pleasant

20 Aug 2022

Verified traveler

Staff are great!

We extended our tour for 3 days and stayed at the Mirabelle. Very friendly staff. Rooms were quite small. You have to take a big step to get into the shower. As well, toilet did not flush and my room was not cleaned one day. Breakfast was delicious and once again, staff were excellent. Hotel has a nice pool and jacuzzi.

Friends_and_family Family

8/10

Excellent

15 Aug 2022

Dennis

Staff friendly and helpful; property “tired” and in need of refurbishment and modernisation throughout

Leisure Partner

10/10

Exceptional

11 Aug 2022

Mo

great and helpful staff, clean good size rooms, great views, good location

Leisure Partner

2/10

Poor

07 Aug 2022

Amal

Wi-Fi wasn't working well and the hotel is a bit run down with peeling paint on door frames

8/10

Excellent

30 Jul 2022

Verified traveler

The position is excellent and central with a beautiful view. The rooms are small even the deluxe ones. We think they should improve the upkeep of the hotel. An elevator wasn’t working properly and it took time until they fixed it. The toilet seat was broken and even though we informed them in the morning it wasn’t fixed by the evening.

Partner

10/10

Exceptional

11 Jul 2022

Gerald

Convenient to food and short taxi to Bahai Gardens

Convenient to food and a short taxi ride to the Bahai Gardens.

Self

8/10

Excellent

04 Jul 2022

Samantha

I liked the staff in particular David, and the other member of staff who came to my aid. Lovely room with a spectacular view of Haifa. Great amenities, although you can tell the place isn’t in the best condition (shower sprays, broken sink plug - which was fixed). Nice selection for breakfast, though not many vegan options. Would liked to have had a pool outside!

Leisure Self

4/10

Poor

25 Jun 2022

Frida

Beautiful view.

Leisure Family

10/10

Exceptional

23 Jun 2022

James

Our stay at Mirabella

It was a great stay ….just what we had hoped for. We will return.

Partner

6/10

Pleasant

19 Jun 2022

Verified traveler

I was not reserve this hotel for family

The service was very good, but the hotel is not clean, they gave me a bad room, very close to a next Bar which has a high volume, because I was alone, they do not give me a good room. as well the room was very unclean, and the Cushions were very stinky. the bathroom is not safe!

Self

6/10

Pleasant

12 Jun 2022

christian

Amazing view from the room and great location. Nasty carpets, broken elevator and none responsive staff.

Leisure

8/10

Excellent

04 Jun 2022

Rachel

Lovely comfy spacious room

The room was comfy and spacious. The hotel allowed us to leave our luggage with them before check in. The swimming pool was great. The breakfast was great. Our only issue was that the bar wasn’t staffed and when it was staffed they didn’t have a good selection ie didn’t ice tonic so couldn’t have. Gin and tonic.

Friends_and_family Friends

6/10

Pleasant

28 May 2022

Ma Crispy Elaine

Good hotel- TERRIBLE NIGHT RECEPTIONIST

After travelling all these years, I have met the rudest hotel receptionist in my life. I’ve booked in this hotel for 4 days and on my last night, 26th of May, we were asked to come on the reception and “have our id’s copied” despite I have done mine already. My bf, who is an Israeli, come to the hotel only on the last day of booking so I asked him to go down. It might be that they want ID and also I was tired as it was 11 pm at night. To our surprise, this receptionist was trying to wrongly charge my BF 830 Nis for “VAT”, as an israel citizen. My BF had to come back to our room to get his credit card pin, he was just planing to pay it to get over with it as the receptionist was “disgusting” (my bf’s words) to him. Upon knowing this, I called back the receptionist and my god my bf is right. At 11.30 PM he insisted that we come down to pay the 830, accusing us of not wanting to pay, raised his voice and eventually threatened us of sending the security manager in our room (which never happened). But imagine the stress we went through. I told him call your manager and I will only talk to him, he said he was the hotel’s “vice-manager”- good for him, bad for the hotel and costumers. We waited the next day and I came to the hotel-desk 1st thing in the morning and ask for their manager, enraged of course. They were very understanding and apologetic of what I went through with the night receptionist. The VAT turned out to be 116.98 only, not 830 he was trying to haggle from us.

Partner

10/10

Exceptional

07 May 2022

Jacob

Nice hotel with amazing views of the bay

Leisure Family

10/10

Exceptional

02 May 2022

MIRIAM

Our stay at the Mirabelle Plaza Haifa was lovely. Staff was friendly and helpful. Location was great. Breakfast buffet was delicious. I would definitely stay here again.

Leisure Family

10/10

Exceptional

11 Apr 2022

Elham

Staff Friendley

Leisure Family

6/10

Pleasant

04 Apr 2022

Jean-Luc

Room old fashion included bed
Bathroom outdated

Business Self

10/10

Exceptional

19 Mar 2022

Joseph

Great stay at plaza on Yefe nof Haifa

I enjoyed very much my stay

10/10

Exceptional

27 Feb 2022

VICTOR

Very helpful staff everywhere: reception, bar, restaurant, waiters, housekeepers and specially the manager Mr. Ouri Shiran.
This hotel, has a real European standard.

Business Family

10/10

Exceptional

27 Feb 2022

Avigdor

Wonderful stay. The hotel exceeded our expectations. Highly recommended. Clean, good location, friendly and professional staff. Very good breakfasr, lovely breakfast room.

Friends_and_family Family

2/10

Poor

03 Jan 2022

ethan

Worse than that can not be.....

Partner

10/10

Exceptional

09 Feb 2020

Nitzan

Very nice hotel

Breakfast was good.
Fitness center, spa and pool were good as well.
In total, the complex was well maintained and in good condition.

Partner

10/10

Exceptional

05 Feb 2020

Onn

Incredible experience

One of the best hotels in Haifa and Israel. Nowhere you will find such view and level of hotel plus the good service..

Friends_and_family Family

8/10

Excellent

03 Jan 2020

Verified traveler

Great location, friendly staff, clean hotel. We only stayed one night and it was perfect for our needs.

Leisure Family

10/10

Exceptional

03 Dec 2019

BusyBooba

My only complaint was the booking through Expedia. They did not follow through with my query 48 hours prior to my arrival. Finally after making another booking for the correct night the manager of the hotel rang to apologise and re-instate the original booking at a cheaper price and gave me an upgrade to a sea front room. Thank you to the manager but I will think twice before booking again with Expedia.
The hotel was lovely, breakfast was enjoyable and the view cannot be matched.

Friends_and_family Family

6/10

Pleasant

28 Nov 2019

Verified traveler

Wasn't thrilled with dysfunctional toilets, nor the lack of hot water for showers

10/10

Exceptional

14 Nov 2019

THOMAS

The Haifa Crowne Plaza

Very comfortable and convienant to the city & highway. Great staff & food.

Friends_and_family Family

10/10

Exceptional

06 Nov 2019

Verified traveler

View & Location are outstanding Nothing else to share

Friends_and_family Partner

6/10

Pleasant

18 Jul 2019

Verified traveler

Unproffesional service. Outdated. Average.

VERY slow check-in (19 minutes on Sunday, 9PM), unproffesional service, outdated.

8/10

Excellent

04 Jul 2019

Verified traveler

Great location, rooms need updating.

Hotel conveniently located at the top of Mt. Carmel (Carmel Markaz), in close proximity to restaurants, grocery store, and upper terraces of the Baha’i gardens. Hotel staff are lovely. We had 2 adjoining rooms for a family of 4, so plenty of space, but the rooms, even though clean with non-carpeted floors, are dated and due for renovations. The breakfast buffet was sumptuous.

Family

10/10

Exceptional

29 May 2019

Stephen

Excellent Hotel in Haifa

I stayed at the Crowne Plaza Haifa for 2 nights in May 2019. The front desk staff was extremely accommodating: since I had difficulty getting to the hotel on my own, the woman at reception upgraded my room and gave me breakfast at 50% off. The breakfast buffet was amazing! All sorts of hot and cold dishes, fresh squeezed orange juice, excellent service. The room was large (by Israeli standards), with an extremely comfortable king sized bed. The hotel is unusual in that when you enter the lobby you’re on the 9th floor - so I had to take the glass elevator DOWN to my room on the 7th floor. The atrium lobby is very attractive.

6/10

Pleasant

28 May 2019

Verified traveler

defective functioning of A/C and bathroom shower head

Business Self

10/10

Exceptional

19 May 2019

Verified traveler

Some staff could have been more helpful. Others were excellent

Friends_and_family Family_with_children

8/10

Excellent

18 May 2019

Verified traveler

safe, clean and convenient. hotel staff are friendly and efficient.

Business Self

10/10

Exceptional

11 Jan 2019

barbara

Enjoyable stay at Crowne Plaza Haifa

Efficient service. Answered all requests promptly. Excellent breakfast. Very clean room

Partner

10/10

Exceptional

15 Nov 2018

Verified traveler

View amazing convenient location liked the tour of the Bahia gardens they offer to guests

Leisure

8/10

Excellent

12 Nov 2018

Leonard

Good location. Great food no elevator to garage
Gym hours not sufficient should be 24 hour

8/10

Excellent

09 Oct 2018

K

Great views. Older hotel. Old plumbing. No bellman upon arrival.

10/10

Exceptional

11 Sep 2018

Laurie

Lovely hotel with great views and breakfasts. Staff was friendly and helpful.

8/10

Excellent

24 Jul 2018

Verified traveler

This property has all the amenities of most. Very clean and good location to local fare. The staff at this facility is what I appreciated. Very attentive and good support.

10/10

Exceptional

23 Jul 2018

Yitzchak

Great location, with good view and many places to eat nearby.

10/10

Exceptional

02 Jul 2018

Michael

Great place for tourist

Hotel conveniently located view from the window is great. Comfortable room, clean, very good service.
Front desk is extremely helpful. Especially dealing with the Ramy one of the front desk representatives. Always wiling and ready to help. Tasty breakfasts served in very nice restaurant. Staff is extremely helpful and nice.
We stay there for 12 nights and enjoy our stay every day. Felt like home.
Thank you.

4/10

Poor

01 Jun 2018

Nate

No Room and No Refund

There was no room available when we reached the hotel. They blamed their corporate for overbooking. The hotel manager directed us to a small hotel. They arranged for a cab. That was kind. They promised to refund the payment immediately. After 35 days and follow up emails, no response from them yet. It’s very unprofessional.

8/10

Excellent

28 Apr 2018

Verified traveler

Haifa hotel 2018

Beautiful view of the city. Room was clean. Service was good. Breakfast was enjoyable.

Friends

8/10

Excellent

23 Feb 2018

David

A little care worn, but well located

Amazing views, but relatively small bedrooms with rather uninspiring breakfasts. Expect a long wait at reception.

10/10

Exceptional

10 Dec 2017

Candace

Excellent quality

I enjoyed myself very much. It was quiet...food wonderful.

8/10

Excellent

16 Sep 2017

Verified traveler

Nice Hotel. Very Nice vore. Good For business

Honestly I had expected a bit more value for my money as it was not a very cheap hotel. The breakfast buffe was a bit small for my tasting.

8/10

Excellent

30 Aug 2017

orly

Nice, small lobi, close swimming pool

I would like an open pool , the pool is too small , and it seems that the water are with to much clor

8/10

Excellent

14 Aug 2017

Xavier

Very comfortable, spacious and well-located

Excellent address in Haifa, with an indoor pool and a sauna/jacuzzi. The bar at lobby level is a great place in the evening, and there is a kosher restaurant 100 meters from the hotel. Would recommend.

Family

6/10

Pleasant

23 May 2017

Verified traveler

Ok experience

Was told we were getting a Queen bed, ended up getting two twin beds next to each other. Was told that the beds wouldn't separate and were connected- however they separated the entire night. Toilet didn't flush.

Partner

8/10

Excellent

21 May 2017

Keivan

Good hotel, needs work on providing better menus. There is no lunch or dinner schedule. They closed their restaurant and added a menu. But great breakfast

8/10

Excellent

15 May 2017

Darryl

Front desk needs an additional clerk. Check-in and check-out took forever.

Partner

6/10

Pleasant

29 Mar 2017

Carol

Very dated hotel

This hotel is badly in need of updating. Not just the lobby but the room was particularly dated. Plus the a/c was on the coldest setting but blew hot air all night. Couldn't get the window to open so we were suffocating b/c once the room got hot there was not way to clear out the air.
The bathroom - extremely dangerous tub you have to climb into - side of tub measures approximately over 2' high! No place to grab onto when exiting the tub. So dangerous. Bathroom floor is slippery when not wet.
Decor in the bathroom - tissue box permanently attached (in case of theft); artificial flower. ugh.
Floor of bedroom is fake wood and the floor boards don't fit so spaces between them and floor boards move when you walk.

Partner

8/10

Excellent

14 Mar 2017

Verified traveler

Kosher Hotel With a Great View

The room was comfortable and the views of Haifa outstanding. Breakfast was good, but other dining options minimal and not so good. The pool area was not very pleasant and the changing rooms were tiny. This is a kosher hotel and it accommodates Sabbath keepers, so if that is important to you it is a good option.

8/10

Excellent

19 Feb 2017

Verified traveler

Nice view, great location

The location on top of Mount Carmel is fantastic. They upgraded us to the top floor with a beautiful view. Everything was fine, but we found that the food at breakfast could be better.

Family

10/10

Exceptional

06 Dec 2016

Leslie

Beautiful view in a beautiful city

Stayed here at my brother's suggestion and I could not have been happier. Had a very nice room with a view over the harbor. The Israeli breakfast stokes you with enough calories for a day of splitting wood. Staff were so helpful.

2/10

Poor

06 Nov 2016

Narasimha

Avoid

Bad wifi, hard to find on offline HPS (intl travelers take note), pay attention to tiers of service (breakfast, parking etc). It is a room --- at $185/night, I would expect more than a bed and a chilly room.

10/10

Exceptional

24 Sep 2016

Katrina

Stunning, sparkling hotel with classy decor

Fabulous hotel! The underground parking is fairly nice, and the interior of the hotel is gorgeous and clean. Extremely helpful staff and good room service. Breakfast was incredible with views of the Haifa port, and our room was lovely with a gorgeous bathroom.

10/10

Exceptional

23 Sep 2016

Verified traveler

Excellent hotel with great view!

I stayed at this hotel for business and loved the friendly accommodating staff, great food and excellent central Haifa location. Many close shops and restaurants nearby.

10/10

Exceptional

13 Aug 2016

Verified traveler

Staff was incredibly helpful and acomidating. The food was delicious, and the rooms were clean and comfortable. The best part was the beautiful view from the window.

8/10

Excellent

29 Jul 2016

Draghignazzo

Certainty choice

This is a classic branded-chain hotel for business travelers, specialized in jewish market.
But honestly I cannot complain a single second.
The service was quick, efficient and polite. Delicious breakfast. Decent parking. We got a beautiful upgraded room which was very comfortable. The only down is the fare they charge for using the fitness facilities.
In sum, it was a good stay.

https://www.tripadvisor.com/ShowUserReviews-g293982-d939592-r380931509-Crowne_Plaza_Hotel_Haifa-Haifa_Haifa_District.html#

8/10

Excellent

13 May 2016

florida

Haifa Crown

Location was everything. It's a 4-star if you get the Sea View. Those rooms are larger too.

8/10

Excellent

10 Apr 2016

Verified traveler

so much better to reserve this hotel via Expedia. Central reservations for this hotel is terrible, beware of misleading cancellation policy. Was directed to hotel website upon calling into the front desk, led to misleading process. Make reservation thru Expedia for increased flexibility, superior customer service, and straightforward process.