Josue
Excelente buffet y atención por parte del personal
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Hotel Mercury Inn
Queretaro · Mexico
Lateral Autopista Mexico Queretaro 2105 EstrellaView location
9.0/10Excellent569 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition8.8/10 8.8
Location8.0/10 8.0
Neighborhood9.2/10 9.2
Amenities8.6/10 8.6
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Mercury Inn
Featuring an outdoor pool and restaurant, Hotel Mercury Inn is located in Querétaro. This hotel offers a fitness centre, bar and meeting facilities. Free WiFi access is available. Each room at the hotel provides a flat-screen cable TV, desk and air conditioning.
Featuring a shower, private bathrooms come complete with a hairdryer and free toiletries. A safety deposit box, linens and towels are also provided. A 24-hour front desk welcomes guests to Hotel Mercury Inn, which boasts a business centre and tour desk.
Other amenities offered at the hotel include luggage storage and laundry services. The property offers free parking. The hotel is 1. 8 km from Centre and 1. 8 km from San Francisco Temple.
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With a stay at Hotel Mercury Inn in Querétaro (Downtown Querétaro), you'll be within a 5-minute drive of Alameda Hidalgo Park and Puerta la Victoria. This hotel is 1.5 mi (2.4 km) from Josefa Ortiz de Domínguez Auditorium and 1.5 mi (2.5 km) from Galerías Querétaro Shopping Center.
Stay in one of 82 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 AM
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 335 for adults and MXN 225 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Alameda Hidalgo Park
1.6 km / 1 mi
Mercado Artesanal Querétaro
1.9 km / 1.2 mi
Temple of San Agustin
2 km / 1.2 mi
Templo de Santo Domingo
2 km / 1.2 mi
Querétaro Museum of Art
2 km / 1.2 mi
Puerta la Victoria
2 km / 1.3 mi
Santa Rosa de Viterbo Temple
2.1 km / 1.3 mi
Neptune Fountain
2.1 km / 1.3 mi
San Jose de Gracia Temple
2.1 km / 1.3 mi
Guerrero Garden
2.1 km / 1.3 mi
Museo de Arte Sacro
2.1 km / 1.3 mi
Josefa Ortiz de Domínguez Auditorium
2.1 km / 1.3 mi
Temple of Santa Clara
2.2 km / 1.3 mi
Querétaro Regional Museum
2.2 km / 1.4 mi
Querétaro Cathedral
2.2 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 82
- hotel
- Car park
- Check-in hour
- Check-out hour
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Mercury Inn
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Mercury Inn
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Mercury Inn
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Mercury Inn
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Mercury Inn
100
reviews shown
Raul
I have stayed in this hotel many times, the elevator wasnt working for 3 days, so we had to use the stairs, i travel with a family member thats 67, after a long day of work those stairs felt eternal, hotel room service was not up to par as the other times, ordered a Arrachera Taco order, got in the shower, came out order was there but with no tortillas, who sends tacos with no tortillas ? ... order was cold by the time they went up with the tortillas up the stairs, not the best visit
CARLOS
It’s a very good hotel with excellent location
Roberto
Everything Washington good enough
Marta
Very nice and clean room. Bed was very comfortable, but the towels were very rough…it seems they don’t use laundry softener when washing!
FRANCISCA
The room was spotless and cozy. The staff was friendly and helpful
Armando
Good
Adolfo
Great Staff
Alejandra
Habitación limpia. Los chicos de recepción muy amables y atentos con todo que necesité en mi habitación, recibí un excelente servicio!! La comida en el restaurante muy rica y saludable... Me sentí feliz en mi estancia!! =)
Espero volver pronto ;)
Espero volver pronto ;)
YOSELIN MONSERRAT
Excelente opción
Cuando vamos a Qro es de las principales opciones para hospedarnos… acceso inmediata a la carretera Méx-Qro, cercanía tmabien al centro de la ciudad. Excelente opción si buscas un lugar para llegar a dormir y con un buen trato/limpieza.
Volvería sin problema.
Volvería sin problema.
Olga
Nada más que opinar. Gracias
Albert
Good basic hotel. Rooms comfortable. Very good restaurant.
JAIME
buena opción en Querétaro, algunas cosas ya necesitan remodelación
Fermin
Regular
Raul
Excellent staff, average food on restaurant, not a friendly neighbor, limited dinning and leisure options.
liliana
Room are dated
Towels are horrible
Restaurant food we great
Towels are horrible
Restaurant food we great
Eugenia
.
Ramiro Julio Zendejas
Everything was good
Mariah
.
Jesus Gilberto Padilla
Hotel is fine, total cost was 30 usd higher than the price booked in expedia
Next time i will try a new hotel, with more accurate pricing
Next time i will try a new hotel, with more accurate pricing
CARLOS
Excelent location and service. Very friendly
Gerardo
Mucho
Alma
The best thing about this place is the service and the hotel restaurant. It also has a large outdoor pool which is difficult to find in QRO. The mattress and linens were pretty bad, and there is no fridge in the room. Other than that, it’s fine. It’s close to the historic center and off a main access point, so it’s conveniently located.
I wouldn’t seek Mercury Inn out again, but I wouldn’t be upset if I had to stay there once more.
I wouldn’t seek Mercury Inn out again, but I wouldn’t be upset if I had to stay there once more.
Victor
food was ok and restaurant staff very good
Laura
Great option!!!
Jesus Gilberto Padilla
The room was quiet , which is good
font desk personnel is not polite and thy never explained why they charged me higher than expected in Expedia-
there is a complain with Expedia, but no answer from Hotel.
font desk personnel is not polite and thy never explained why they charged me higher than expected in Expedia-
there is a complain with Expedia, but no answer from Hotel.
Gabriela
It was very nice
Clean
Clean
CARLOS
Need to improve the TV signal
Mary Beth
Friendly and helpful staff. Very nice pool and on site gym too.
Naomi
Best stay in the area!
The stay was wonderful at the Mercury. First class service. Rooms we're well kept up and food was amazing. I will definitely stay here again. Pool and service was first class
MARIA
Excelente opcion y precio razonable, muy recomendable
Peter
Cleanliness and proximity to downtown.
Verified traveler
My brothers jewelry and glasses were stolen hotel did nothing about it.
Verified traveler
Service great customer service
Hector
Everything was very good, except the toilet, it has a flush like it's public restroom, so didn't like that
Verified traveler
Excellent hotel. Good food.
Excellent hotel
Access a bit difficult to find.
Should have a sign before exit to hotel
Access a bit difficult to find.
Should have a sign before exit to hotel
VICTOR
no tengo comentarios de momento, gracias
Nayeli
Habitación limpia, personal atento, solo se escucha ruido de lo carros de la avenida
Javier
El restaurante muy limpio y cómoda excelente los meseros buenisima atención
Carlos M.
MEJORAR EL ASEO DE LA HABITACIONES AVECES DEJAN ASUNTO PENDIENTES Y NO QUEDA BIEN.
Andrés
El baño con regadera ocupa un constante lavado a conciencia y con líquidos fuertes para que desprenda sarro del secado de agua
Alejandro
La habitación limpia.
Juan Alejandro
Todo muy bien gracias, el hotel, el personal y la comida.
SERGIO
Todo cómodo y bien en general
Efrain
Me pareció bueno, solo estuve 1 noche
Gaspar
Si todo bien
MARCOS
Muy cómodas las habitaciones y la comida muy rica
Luis
Todo ok
GUILLERMO JAVIER CUETO
Todo me gustò excelente atenciòn y las habìtaciones muy bonitas y limpias, acceso y la comida excelente muy buena y muchas variedad con precios accesibles y excelente ubicaciòn.
Seila
Mega recomendable, sobre todo el restaurante es deli
Davis
El área dea alberca es muy cómoda
Salvador
Gimnasio con lo basico
GALLE
Más equipo de ejercicio
Raul
Habitacion Limpia, servicio al cuarto con mala cara en restaurante, tienen demasiado trabajo durante la mañana por que el restaurante es muy bueno y se les llena pero descuidan a los hospedados
Seila
El restaurante tiene una opción de buffet que es imperdible. El sabor de la comida mexicana es riquísima. Precio vs calidad 10/10
jesus
Excelente buffet
César
Todos los alimentos muy buenos.
piedad vilma
Todo el servicio recibido fue excelente.
Jorge
Habitación limpia
Ramon
La amabilidad del personal es destacable.
Las habitaciones de buen tamaño y cómodas.
Los alimentos deliciosos.
Hubiéramos querido utilizar más la alberca, pero el agua estaba fría.
Las habitaciones de buen tamaño y cómodas.
Los alimentos deliciosos.
Hubiéramos querido utilizar más la alberca, pero el agua estaba fría.
Danny
Todo excelente y limpio
Javier
La habitación, las amenidades y la comida
Susana Aline Montero
Cuando llegamos el baño estaba sucio , lleno de cabellos y agua negra , igual la regadera estaba sucia , es muy básico el servicio para el precio
Silvia Leticia
La habitación fue lo mejor
Catalina
La habitación estaba muy limpia y el personal muy amable
Mayra
Desayuno deli
Patrik
todo ok, limpio y centrico, gracias
Lisie
Ha decaído mucho ese hotel , era bueno , ahora no hay ni quien te ayude a bajar las maletas del coche , la llave del baño un desastre , la cadena del escusado un escándalo , las toallas viejísimas , el agua se sale de la regadera , la comida de ser muy rica ya es pésima, bajo la calidad muchísimo ese hotel en general y subió el precio
Carlos
Muy limpio y bien ubicado
Gerardo
Muy limpio y bien ubicado
DANIEL
Todo bien con la habitación, solo que estaba saturado el restaurante posiblemente por bajar tarde. Teníamos que esperar turno para mesa. Saludos.
Edgar
La habitacion en general en buenas condiciones, lo que requiere de mantenimiento es el lavabo esta obstruida la salida solo algunos orificios permeables, y la regadera igualmente,
Teresa
En ningún momento me mencionaron del desayuno incluido e hice tres consumos de desayuno y los pagué. Poca variedad en jugos naturales.
Juan gabriel
La habitación está bien para lo que se paga , el problema es que la tv No funciona xk No hay red de internet ya lo reporté y es la 2da vez k No lo corrigen para que ponen tv Sino se Vé casi ningun canal x el pésimo internet!
Claudia
Las toallas son muy viejas. Pero la ubicación y atención son muy buenas
Alejandro
Bueno
Omar
Lo único que no me gustó es que la televisión nunca tuvo señal de cable, el Internet, ese peor, pésimo su servicio de Wi-Fi las personas De Limpieza no respetan el no molestar
Frida
Excelente estancia
BLANCA ESTELA
LAS HABITACIONES
Verified traveler
Hay opciones para todos. El estacionamiento es amplio.
Joaquín
REALICE RESERVACION AQUI XPEDIA , Y ME MANDAN MENSAJE TEMPRANO EL DIA DE HOSPEDAJE PARA DECIR QUE SI NI LIQUIDABA EL ESE MOMENTO, NO HACÍAN VALIDA LA RESERVACCIIN , ENTONCES YA NO CREEMOS EN EXPEDIA , MI FUTURA RESERVACCION ESTA EN EL AIRE
Mario agustin
El hotel en general muy bien el único detalle es su internet con interrupciones constantes y falla del mismos
José
excelente
Habitación bien, personal amable, el estacionamiento está sin techar y si consideramos que estaba lloviendo, si es incomodo.
soraya
Excelente hotel, buen servicio
Jonathan
Bien, solo bien
Rafael David
Todo bien
Dafne Liliana
Un lugar muy tranquilo, las habitaciones están super bien equipadas y todo está muy cómodo. Recomendado 10/10.
Carlos
Interesados por la propina.
El personal presta el servicio bien sólo si reciben una propina. Si no dejas propina el servicio no es bueno. Son muy interesados en la propina.
Cada vez que vas a ingresar a la habitación tienes que ir a programar la tarjeta. Aveces hasta 4 veces en el día. Deben actualizar el sistema.
Cada vez que vas a ingresar a la habitación tienes que ir a programar la tarjeta. Aveces hasta 4 veces en el día. Deben actualizar el sistema.
Alberto
Buen hotel, desayuno rico
Alberto
Buen hotel, desayuno rico
ARTURO
TUVIMOS UN PROBLEMA YA QUE LA REGADERA ESTABA DESCOMPUESTA Y NOS BAÑAMOS CON UN CHORRO DE AGUA
Gerardo
Hotel normal, algo envejecido, junto a vialidad de alta velocidad.
ROB NEAL
Muchas gracias
Marlene
Las habitaciones están muy bien, limpias y en buenas condiciones.
Las amenidades regulares.
Las instalaciones limpias y cuidadas.
Solo el agua de la piscina estaba helada y los camastros y sillas son insuficientes.
La comida del restaurante es buena, la atención de el personal de el restaurante bueno.
Reportamos un problema de la regadera y de inmediato lo solucionaron.
Las amenidades regulares.
Las instalaciones limpias y cuidadas.
Solo el agua de la piscina estaba helada y los camastros y sillas son insuficientes.
La comida del restaurante es buena, la atención de el personal de el restaurante bueno.
Reportamos un problema de la regadera y de inmediato lo solucionaron.
ALBERTO
Todo bien
Alberto
Todo bien!
Alberto
Todo bien!
Verónica
Nos fue muy bien, excelente todo.
La comida en el restaurante, simplemente riquísima y a precio justo considerando mi tiempo de estancia.
La comida en el restaurante, simplemente riquísima y a precio justo considerando mi tiempo de estancia.
Luis Manuel
Sin comentarios
ALEJANDRO
Ambiente relajante
Location & surroundings
Hotel Mercury Inn
Lateral Autopista Mexico Queretaro 2105 Estrella, Querétaro, Mexico
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