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Hotel VM Express Querétaro

Queretaro · Mexico

Boulevard Bernardo Quintana No. 5120View location

8.2/10Excellent946 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Location8.8/108.8
Neighborhood8.0/108.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel VM Express Querétaro

The Hotel VM Express Querétaro offers 98 comfortable rooms across five floors. Guests enjoy amenities such as a spacious lobby, complimentary breakfast, a well-equipped gym, and meeting rooms with audiovisual equipment. Free Wi-Fi, parking, and coffee are also provided.

Located on Bernardo Quintana Boulevard, the hotel is convenient to major financial companies, hospitals, universities, industrial parks, and only 9 km from Querétaro's magnificent Historic Centre. It's an ideal choice for both business travelers and families exploring the beautiful state of Querétaro.

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When you stay at Hotel VM Express Querétaro in Querétaro, you'll be in the business district, within a 15-minute walk of Plaza Boulevares Shopping Mall and Plaza del Parque Shopping Mall.

This hotel is 0.8 mi (1.3 km) from Queretaro 2000 Park and 2 mi (3.3 km) from Marista University of Querétaro. Make yourself at home in one of the 98 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Querétaro?

This hotel has 215 square feet (20 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 600 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Boulevares Shopping Mall 0.5 km / 0.3 mi
Plaza del Parque Shopping Mall 1 km / 0.6 mi
Queretaro 2000 Park 1.2 km / 0.8 mi
Marista University of Querétaro 1.9 km / 1.2 mi
Aqueduct of Santiago de Querétaro 2.3 km / 1.4 mi
Centro Cultural Casa del Faldón 2.5 km / 1.6 mi
Querétaro Old Train Station 2.9 km / 1.8 mi
Templo y Convento de la Santa Cruz 3 km / 1.9 mi
Temple of Santa Cruz 3 km / 1.9 mi
Querétaro Contemporary Art Museum 3.1 km / 1.9 mi
Arches Viewpoint 3.2 km / 2 mi
Church of the Congregation of Our Lady of Guadeloupe 3.3 km / 2 mi
Plaza de Los Fundadores 3.3 km / 2.1 mi
Convent and Temple of Santa Cruz 3.3 km / 2.1 mi
Ignacio Mena Rosales House of Culture 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Year of most recent renovation: 2015
  • Total number of rooms: 68
  • Number of floors (main building): 5
  • Twin rooms: 68
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
Show 36 more facilities & services
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Secure parking
  • Laundry service
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Business centre
  • Breakfast
  • Children get free accommodation, meals payable on the spot
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BED • 1 Bedroom • 22 m²TWN.DB
    TWIN WITH DOUBLE BEDPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower: 1
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    Show all 11 amenities
    • Smoke detector
    • Housekeeping
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    TWIN WITH DOUBLE BED

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Room amenities

    • Shower: 1
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    Room DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 22 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Shower: 1
    • Bathroom: 1
    Show all 11 amenities
    • Housekeeping
    • Smoke detector
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    DOUBLE QUEEN SIZE BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Desk
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Shower: 1
    • Bathroom: 1
    • Housekeeping
    • Smoke detector
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 1 Bedroom • 22 m²SUI.KG-SU
    SUITE SUPERIOR KING BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Smoke detector
    • Housekeeping
    Show all 11 amenities
    • Ironing set
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    SUITE SUPERIOR KING BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Room amenities

    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Wake-up service
    • Desk
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Ironing set
    • Shower: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Room size (sqm)
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Room size (sqm)
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel VM Express Querétaro

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel VM Express Querétaro

8.2
Excellent
946 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
8.0 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
10 Mar 2025
Ricardo
All good little noise from outside but nothing serious
6/10
Pleasant
07 Jul 2024
Roberto
Overall it was good for the price. The bad things. The air conditioning was not working on the room, a technician come and check it, and notify there was no solution. After some hesitations, he reluctantly offer a second room, and the air worked on this one properly. The towels were in really bad shape. The hotel need to renew the towels desperately, they are rotten and old. The breakfast was ok.
Overall, it was a good solution, but I would not go back again, considering other options in the city.
Leisure Family
10/10
Exceptional
31 Mar 2024
Adriana Hernández
Awesome breakfast!
Leisure Family
4/10
Poor
25 Feb 2024
Susana
No es 3 estrellas pésimo su “desayuno” malo no limpio, no amables terrible experiencia jamás volveré a un Misión
Business Family
2/10
Poor
23 Dec 2023
alejandro
The carpet it was very dirty
Leisure Family_with_children
10/10
Exceptional
08 Jul 2023
Barbara
Considering the cost, overall it was great. The one thing that was inconsistent, that I really needed, was the wifi service. It was very slow, and much of the time was spent 'buffering'. As I only stayed overnight, it wasn't a life or death issue, but it would have been nice.
Business Pet
6/10
Pleasant
12 Jun 2023
Jocelyn
I had to change rooms, the first one had a non-working air conditioning and the toilet did not flush. The second room’s air conditioning leaked water onto the floor every 2 hours. The hotel is located right bext to a bar/night club and the noise reaches the rooms.
Leisure Partner
10/10
Exceptional
02 Oct 2022
Arturo Barrera
Hotel is not on their best location, if You don't get there by the main road, forget to get in to the back streets, very creepy. Overall, rooms have good beds, clean and comfy, bathroom has an old style or cheap sink, water temps is all good, towels are good, stayed for 2 night an on the second day they did not supply floor towel. Breakfast is VERY CHEAP, they offer some variety, but if You are offering Waffles, they should be hot or warm, and offer butter, NO BUTTER THIS TIME, and the waffles where stone cold, Just one kind of fruit, yogurt, and NO Granola... Very Cheap. Elevators where dirty, and outside trash cans full of empty can beers and bottles.
Business_and_leisure Partner
6/10
Pleasant
21 Aug 2022
Abigail
Recepción y personal en general muy amables, el problema es que parece que por reservar en Expedia nos dieron unos de los peores cuartos, al entrar por primera vez el cuarto olía a guardado y al asomarnos al baño, en la regadera había cabello y se supone que deben limpiar al 100 el cuarto, la cortina de la regadera se veía ya muy amarilla/cafe y la vdd nos dio asco, lo bueno es que solo nos quedamos una noche y como veníamos ya muy cansados de la carretera ya no quisimos quejarnos, espero lo mejoren
Leisure Family
8/10
Excellent
08 Jul 2022
Barbara
This is a modestly priced hotel and exactly what was offered and what was expected. And for the price they accepted animals. YAY!!!
The stay couldn't be better but it also isn't comparable to luxury hotel.
Business Pet
8/10
Excellent
10 Jan 2022
Verónica
Mayor limpieza, habia algunos pelitos en el baño
Friends_and_family Family
10/10
Exceptional
22 Apr 2019
MARISELA

Por el precio vale la pena

En general todo excelente! Me encantaron las almohadas!! El desayuno Buffett muy rico y los horarios extensos. El hotel no tiene restaurante y los que estan cerca cierran temprano, quedan muy pocas opciones que tengan entrega al hotel. Y algo que odie fue el sistema de la llave del lavabo, terminas mojado siempre.
Family
6/10
Pleasant
04 Apr 2019
Verified traveler
Bad service of lobby hotel staff very bad gym and elevators they need services
Business Self
10/10
Exceptional
28 Jan 2019
Noman

Clean and comfortable

It was a very pleasant experience, room was very clean and comfortable. Good service during breakfast.
Family
10/10
Exceptional
13 Nov 2018
Verified traveler

Nice hotel, good price. Would stay again

Very clean room, well equipped. Nice upscale food court right across the parking lot.
10/10
Exceptional
30 Oct 2018
Andres
Excelent experience, hope i can stay there once again.
8/10
Excellent
25 Oct 2018
Marty
Service at check-in was very slow. The young woman at the front desk seemed bewildered as she stared into her computer screen. Finally, after a few minutes, she found my reservation. Then, she corrected the room number right before entering the elevator. The hotel needs better trained staff at the front desk. I did like the cleanliness of the hotel and its location adjacent to the wonderful Mercado Santiago with many good food options.
10/10
Exceptional
11 Oct 2018
Rod
Overall Good but over the orice vs the service and favilities
8/10
Excellent
17 May 2018
Lucas

Good Option

We stayed 2 nights for business and found the hotel very nice for the price. Not always sure what you might get, but we were pleasantly surprised. Breakfast buffet was decent with a good selection of items. The staff was attentive and professional. Would stay again!
8/10
Excellent
27 Feb 2018
Gabriela guadalupe
The breakfast is very bad
Family
8/10
Excellent
26 Feb 2018
Gabriela guadalupe
The only bad thing was the breakfast its not good
Family
6/10
Pleasant
21 Jan 2018
Sam

Friendly environment

The workers were friendly. The breakfast was good. The hotel is close to many shopping places. Only missed a drinking bar at the restaurant.
10/10
Exceptional
31 Dec 2017
ceci

Convenient hotel, great breakfast, great price

We had a great time staying in that hotel, well located, great breakfast
8/10
Excellent
03 Jan 2017
gEORGE
The hotel is good, good location, nice service, nice pillows and bed.
Family
8/10
Excellent
18 Oct 2016
Ted

Convenient, clean, and comfortable hotel

This hotel offers a lot for the price, including a breakfast buffet with a wide variety of options ,a wifi connection that is reliable, friendly staff, and clean comfortable rooms in an attractive building. The immediate area offers some dining options, but the hotel is adjacent to a busy highway and not suitable for walking to more popular areas of the city. The highway noise could be a problem for light sleepers or for those who want to leave the window open for air. Overall this is a great choice for accommodations on a budget.
Family
10/10
Exceptional
21 Sep 2016
carlos

The best hotel in Queretaro in its category

Excellent option in Queretaro City
10/10
Exceptional
27 Aug 2016
Verified traveler

Nice hotel well located ideal for business trips

I stayed almost 3 weeks, is well located close to big companies but far from touristic attractions. Also, you need a cab to go to restaurants. Shuttle to work is included but needs to be reserved if is closer than 10km.
8/10
Excellent
18 Jul 2016
Verified traveler

Good hotel

Breakfast was very good
2/10
Poor
01 Jul 2016
Thomas
There were 3 \"parties\" in the hallway during the night. It took almost 20 minutes for security to arrive to quiet things down
The hotel is next to impossible to get to
4/10
Poor
07 Jul 2026
Abraham
El desayuno es bueno, la habitación huele feo y estaba algo descuidada
2/10
Poor
30 Jun 2026
Alexandra
El aseo del hotel estaba terrible, las habitaciones en mal estado, deterioradas
Self
6/10
Pleasant
29 Jun 2026
Yesenia
La habitación olia mal, la regadera llena de hongos, no había suficiente jabón de manos, lo bueno que solo fue una noche, lo único bueno era la ubicación, el almuerzo normal,
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Lorenzo
Todo el personal muy amable y servicial.
Self
10/10
Exceptional
26 Jun 2026
NORMA ALICIA
Excelente atención en recepción y muy limpio y buen desayuno
Friends
8/10
Excellent
26 Jun 2026
Laura
Nos asignaron una habitación que olía muy mal y no mos creían hasta que fue la recepcionista a revisar la habitación nos cambiaron
Partner
6/10
Pleasant
13 Jun 2026
Eduardo
Toda la guardia nacional se Hospeda ahi, seguro? Lo dejo a su consideración..
Family_with_children
10/10
Exceptional
28 May 2026
Francisco
Próximo a mi destino.
Todo muy limpio.
En la habitación detalles en la decoración menores.
El restaurante del hotel cierra a las 10:0 pm, llegué a las 9:50 pm y ya no había servicio.
Self
6/10
Pleasant
27 May 2026
Guillermo
Estaba limpio y el desayuno sabeoso
10/10
Exceptional
25 May 2026
Laura
Hotel nuevo, con habitaciones confortables, desayuno variado con excelente sazón y muy centrico
Self
10/10
Exceptional
22 May 2026
Rubén
Personal bien
Family_with_children
2/10
Poor
03 May 2026
Eduardo
Camas sucias, baño sucio, instalaciones muy viejas, paredes húmedas
Partner
6/10
Pleasant
31 Mar 2026
Elviss
Desayuno bien desde las 6 am y desafortunadamente esta en remodelacion y no hubo Internet
Friends_and_family Friends
10/10
Exceptional
26 Mar 2026
Francisco
Ok
8/10
Excellent
16 Mar 2026
Marisol
El problema es la opción que da el gps xq lo mete a uno por una calles muy feas
Family_with_children
8/10
Excellent
05 Jan 2026
Azucena
El personal amable
10/10
Exceptional
16 Dec 2025
Angie
Nice place to stay, I liked the breakfast and rooms are in good conditions
Business Self
10/10
Exceptional
27 Oct 2025
Jacqueline
Todo súper bien
Business_and_leisure Partner
10/10
Exceptional
24 Oct 2025
RAUL
detalles cosmérticos en pintura mínimos ( que podrían hacer mas agradable la estancia)
Leisure Family
2/10
Poor
01 Oct 2025
Monica
Para atender
6/10
Pleasant
23 Sep 2025
Mario

Hotel no factura si reservas por app...

No dejaban suficiente jabon, solo ponian 1 por persona para la regadera, pero para el lavamanos no había. Tambien dejaban sin abastecer el papel higienico.

Solo hasta el ultimo dia pusieron shampoo para el cabello y crema para el cuerpo.

Lo peor de todo es que no me quisieron facturar mi reservacion, ahora en la empresa en la que trabajo no me aceptan el comprobante de hoteles.com porque no es factura fiscal...
Business
8/10
Excellent
15 Sep 2025
Raquel Alegria
HAY MUCHO RUIDO POR QUÉ AFUERA HAY UN ANTRO
2/10
Poor
03 Sep 2025
María del Rocío
Cuando hice la reservación, le comenté a la Srita.que me atendió que el 2 de septiembre tenía cita en Starmedica para un procedimiento médico porque estoy delicada de salud. Hice el check in el 1o de septiembre, me recibieron muy amables. Pregunté a la recepcionista a qué hora tenían servicio de comida en el restaurante, me dijo que a las 2 p.m. pero fue hasta casi las 4 p.m. las almohadas y el cobertor olían a sudor. Le comenté a la chica de la limpieza y me dijo que el desinfectante huele así; entiendo pero es muy desagradable. Finalmente una amiga mía fue por mi a la habitación, para llevarme al hospital y cuando le devolví la tarjeta (llave) a la recepcionista se portó muy déspota. Me sentí muy mal. No quiero volver a hospedarme en ese lugar. Gracias por este espacio de expresión.
Business_and_leisure Self
2/10
Poor
21 Aug 2025
Ale
8/10
Excellent
21 Aug 2025
Teresita
En general bien
Business
10/10
Exceptional
14 Aug 2025
arturo
La recámara muy bien la comodidad de la cama excelente y el baño que en la taza del baño no cae agua se tarda mucho en salir agua caliente y se desperdicia mucha agua
Self
10/10
Exceptional
04 Aug 2025
Jose ernesto
Buenos
Business_and_leisure
10/10
Exceptional
02 Aug 2025
MARCO ANTONIO
Atención buena
8/10
Excellent
02 Aug 2025
Jose Luis
El aire acondicionado de la habitacion gotea en el.pasillo al baño
Business_and_leisure Self
8/10
Excellent
01 Aug 2025
Alfonso
Buen lugar para hospedaje
Business_and_leisure Friends
2/10
Poor
14 Jul 2025
Axier
El hotel se encuenta muy escondido y los accesos a la propiedad estan abiertos totalmente así como los estacionamientos, cualquier persona puede ingresa sin mas
8/10
Excellent
04 Jul 2025
Ismael
buen hotel, para descansar. el Internet en mi habitacion no funcionaba
Business_and_leisure Self
2/10
Poor
27 May 2025
María Elena
Había mucho ruido porque al parecer hay un salón de fiesta enfrente, las toallas estaban sucias y no hubo variedad en el bufet
Leisure Family
10/10
Exceptional
08 May 2025
Carlos

Muy agradable la estancia

Muy amable el personal y rápido el servicio
Muy buena ubicación y comunicada
Friends_and_family Family
10/10
Exceptional
16 Apr 2025
Miguel Enrique
El hotel esta dentro de una especie de plaza, realmente cumple su funcion como hotel de trabajo de quedarse 1 noche, lo recomiendo para esos aspectos
Business Partner
8/10
Excellent
11 Apr 2025
Hilda Noemi
Muy bien todo limpio y las habitaciones comodas
Friends_and_family Family
10/10
Exceptional
02 Apr 2025
Norma
Excelente
Leisure Family
10/10
Exceptional
01 Apr 2025
miguel
Tuvieron un incidente con la electricidad y no lo pudieron resolver adecuadamente
Leisure Partner
10/10
Exceptional
14 Mar 2025
Marco
me falta mi factura
4/10
Poor
27 Feb 2025
yederson
El aire acondicionado botava agua toda la noche y se escuchava el. Goteo del aire acondicionado
Friends_and_family Family
10/10
Exceptional
09 Feb 2025
Martin
Calidad
10/10
Exceptional
05 Feb 2025
Liliana
Todo bien
Business_and_leisure Partner
10/10
Exceptional
31 Jan 2025
Enrique
Excelente
Business_and_leisure
2/10
Poor
27 Jan 2025
Alberto
No me han podido enviar mi factura, por favor pido apoyo para que me envien mi factura
Business Self
10/10
Exceptional
26 Nov 2024
Claudia
Muy buena atencion
10/10
Exceptional
17 Nov 2024
nora
Gracias
8/10
Excellent
17 Oct 2024
Sheila
Está bien el hotel, el personal muy amable. El único detalle que no me gustó fue que el wc cuando entramos a la habitación no servía. Lo bueno que lo arreglaron muy rápido. Fue el personal muy amable y servicial para solucionar el problema.
Family
8/10
Excellent
17 Oct 2024
TOMAS
Estacionamiento amplio, había fuga de agua en el inodoro
Leisure Self
6/10
Pleasant
14 Oct 2024
Diego
Las habitaciones estan sucias en las paredes y descuidadas
2/10
Poor
09 Oct 2024
Paulo
No funciona las regaderas con agua caliente, y en el desayuno no alcancé lugar y ya no disfruté de ese servicio, muy malo
10/10
Exceptional
02 Oct 2024
Fco Xavier
Fue una muy buena opción para un viaje de negocios, de fácil acceso y estacionamiento. Buenas instalaciones, limpias y cómodas. Muy buena atención del personal.
Business
4/10
Poor
02 Oct 2024
Ana
Pedí una habitación con cama king size y me dieron una con 2 camas matrimoniales, la alfombra de la habitación mal aspirada basuritas por todos lados
6/10
Pleasant
30 Sep 2024
Verified traveler
Hay un antro al lado que se escucha aun desde habitaciones del lado opuesto. El hotel se anuncia como pet friendly, pero cobran $400/noche para perro de raza pequeña. Es mucho para esta categoria de hotel y en proporcion del precio de la habitacion. Por fin, salimos con decenas de piquetes de chinches. No regresaremos.
Friends_and_family Family
2/10
Poor
27 Sep 2024
KARINA
Se informo que la habitación tenia chinches a recepción y me realizaron el cambio de habitación al día siguiente amanecí con picaduras y revise la cama y también tenia chinches, mi estancia no fue nada agradable no descanse debido a este problema de plaga que tiene el hotel, no lo recomiendo
Business
4/10
Poor
11 Sep 2024
Francisco
A un costado del hotel hay un antro, los valet parking del antro se apoderan del estacionamiento de la plaza en donde se encuentra el hotel. El check in quieren que se realice mediante un código con tu celular, en donde al final no se guarda la información. Habitación demasiado pequeña, televisión diminuta.
Business_and_leisure Partner
8/10
Excellent
10 Sep 2024
Luz maria
Ya en otra ocasión me hospedé en el hotel y todo muy bien, pero en esta ocasión la puerta del baño no servía la chapa, el aire acondicionado toda la noche estuvo goteando y me pusieron una toalla de mano toda rota .
Business_and_leisure Family
8/10
Excellent
08 Sep 2024
Fernando
De manera general todo bien, sin embargo no ponen toallas en los baños y el hotel está frente a una discoteca y se escucha todo el ruido de la música y de las personas cantando en la noche
Business_and_leisure
2/10
Poor
07 Sep 2024
ANGELICA MARIA
MUY MAL QUE NO DEN FACTURA Y NO LO DIGAN EN EL PORTAL DE EXPEDIA.
10/10
Exceptional
26 Aug 2024
MAURO
Excelente servicio
Business_and_leisure Self
10/10
Exceptional
22 Aug 2024
Angel Gabriel
Excelente servicio
Leisure Partner
4/10
Poor
21 Aug 2024
Juan Daniel Olivares
La habitacion del hotel olia a perro mojado y a humedad, la ropa de cama tambien, la regadera toda mal, se escuchaba todo de todos lados, en la habitacion de enfrente habian unos chavos con musica y toda la platica y toda la musica llegaba a nosotros
Leisure Partner
6/10
Pleasant
06 Aug 2024
Zuleika
…
2/10
Poor
29 Jul 2024
Verified traveler

No regreso

El trato al clientes es pésimo
Las camas incomodas
El baño olía horrible
2/10
Poor
28 Jul 2024
Mario César
Pésima opción de hospedaje, lugar complicado para ingresar, frente al Lobby yn antro que no bajó el alto volumen de musica hasta pasadas las 4 am, al ingresar le pedi al encargqdo de recepción que nos diera una habitación opuesta al ruido del antro e hizo todo lo contrario, nos dió una con la ventana directa a la entrada del antro, el hotel ya muy viejo y mal tratado, el cuarto apestando a humedad y a alfombra vieja, lastima que tenga el nombre de Misión, a menos que la cadena esté en plena decadencia
Leisure Family
8/10
Excellent
21 Jul 2024
SERGIO
Solo, cambiar las toallas ya deben hacer cambios, deshilachadas
Business
2/10
Poor
19 Jul 2024
ENRIQUE RAFAEL
Hay circunstancias cuya solución está fuera del alcance del hotel como el acceso al hotel por las obras en la Ciudad.

A mi llegada en el picaporte del baño estaba una camisa muy sucia del huésped anterior.

El colchón era mas pequeño que su base, realmente le hace falta mantenimiento y limpieza.

Sin embargo aun me esperaba una sorpresa mayúscula para la noche del viernes, el ruido extremo del bar situado a 15 metros del hotel cuya estridencia finalmente concluyo después de las 3 de la madrugada del Sábado.

No cambie de hotel (aun con los trabajos en avenidas de acceso) debido a que mis actividades se desarrollarían en zonas cercanas, pero el ruido realmente es infernal fue la razón de cancelar la última noche, situación que fué conversada con una de sus ejecutivas..
4/10
Poor
16 Jul 2024
Fernando

No volveré a un Hotel Misión Express

El hotel está bastante descuidado, la toallas raídas, en pésimas condiciones, en el desayunador las mesas estaban sucias ya había que solicitar que sacaran fruta y cubiertos, pues no estaban sobre la barra. En la noche me sentí mal del estómago y fui a recepción para saber si tenía botiquín y pedir un Alka Seltzer, la respuesta es que no me podían dar medicamentos, entiendo esto si pidiera un antibiotico o alqún medicamento controlado, lo que pedí es un OTC, si querían venderlo lo entiendo, pero lo que me dijeron ya jamás decirme que cómo me podían apoyar me pareció una pésima atención. Lo único que vale la pena comentar bueno es que llegamos antes de las 3:00 y sin problemas nos dieron un checkin antes de tiempo
Friends_and_family Family
10/10
Exceptional
08 Jul 2024
Luis A Manrique
Todo muy bien, muchas gracias
Leisure Partner
8/10
Excellent
07 Jul 2024
Esteban
Bueno
Leisure
4/10
Poor
07 Jul 2024
Fernando

No volveré a un Hotel Misión Express

El hotel está bastante descuidado, la toallas raídas, en pésimas condiciones, en el desayunador las mesas estaban sucias ya había que solicitar que sacaran fruta y cubiertos, pues no estaban sobre la barra. En la noche me sentí mal del estómago y fui a recepción para saber si tenía botiquín y pedir un Alka Seltzer, la respuesta es que no me podían dar medicamentos, entiendo esto si pidiera un antibiotico o alqún medicamento controlado, lo que pedí es un OTC, si querían venderlo lo entiendo, pero lo que me dijeron ya jamás decirme que cómo me podían apoyar me pareció una pésima atención. Lo único que vale la pena comentar bueno es que llegamos antes de las 3:00 y sin problemas nos dieron un checkin antes de tiempo
Friends_and_family Family
8/10
Excellent
29 Jun 2024
Silvia
El personal muy amable
Business Self

Location & surroundings

Hotel VM Express Querétaro
Boulevard Bernardo Quintana No. 5120, Queretaro, Mexico

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Hotel VM Express Querétaro

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