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Grand Fiesta Americana Queretaro

Queretaro · Mexico

Blvd. Bernardo Quintana Arrioja 4050 Col. Álamos 3View location

9.4/10Excellent1,013 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.4/109.4
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  • Business hotels
  • Sustainability certification
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Fiesta Americana Queretaro

The Grand Fiesta Americana Queretaro is a great city hotel conveniently situated in a quiet residential area, very close to the renowned street of Querétaro, where guests will be able to go shopping, dining and will find a variety of entertainment sites.

It is approximately 5 km from the city centre and is about a 10 minutes drive to the historic heart of the city. The old railway station is around 4 km away.

It is a fantastic hotel of Mexican atmosphere which provides a warm service and excellent facilities, ideal for business travellers, holidaymakers or groups alike.

Read more about this hotelShow less

Located in Querétaro, Grand Fiesta Americana Queretaro is in the business district, a 3-minute drive from Aqueduct of Santiago de Querétaro and 5 minutes from Puerta la Victoria.

This luxury hotel is 3.4 mi (5.5 km) from Autonomous University of Querétaro and 3.5 mi (5.7 km) from Josefa Ortiz de Domínguez Auditorium. Make yourself at home in one of the 173 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding.

Satellite television is provided for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Querétaro?

This hotel has 7556 square feet (702 square meters) of space consisting of a conference center and 13 meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 435 to 550 for adults, and MXN 218 to 275 for children
    • Pet fee: MXN 1912 per pet, per night
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza del Parque Shopping Mall 0.2 km / 0.1 mi
Plaza Boulevares Shopping Mall 0.3 km / 0.2 mi
Queretaro 2000 Park 0.5 km / 0.3 mi
Marista University of Querétaro 1.9 km / 1.2 mi
Centro Cultural Casa del Faldón 2.3 km / 1.4 mi
Querétaro Old Train Station 2.6 km / 1.6 mi
Church of the Congregation of Our Lady of Guadeloupe 3 km / 1.9 mi
Plaza de Los Fundadores 3 km / 1.9 mi
Convent and Temple of Santa Cruz 3.1 km / 1.9 mi
Temple of Santa Cruz 3.1 km / 1.9 mi
Ignacio Mena Rosales House of Culture 3.1 km / 1.9 mi
Theater of the Republic 3.1 km / 1.9 mi
Templo y Convento de la Santa Cruz 3.1 km / 2 mi
Plaza de Armas 3.2 km / 2 mi
Government Palace 3.2 km / 2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Total number of rooms: 173
  • Number of floors (main building): 5
  • Number of floors (annexe): 3
  • Single rooms: 61
  • Double rooms: 83
  • Suites: 7
  • Accessible rooms: 2
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
Show 70 more facilities & services
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • ShopExtra charge
  • Terrace
  • Concierge
  • Gym
  • Luggage roomExtra charge
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Business centre
  • Audio-visual equipment rental
  • Outdoor heated pool: 1
  • Children’s swimming area: 2
  • Parasols
  • Children playgroundExtra charge
  • TV lounge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tub
  • Massage
  • Spa treatmentsExtra charge
  • Spa centre
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Breakfast a la carteExtra charge
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    DOUBLE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE KING BEDRoom • DELUXE KING BED • 1 Bedroom • 34 m²ROO.DX-KG
    Room DELUXE KING BEDPhoto unavailable8 photos

    Grand Fiesta Americana Queretaro

    Room DELUXE KING BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-KG

    Room amenities

    • TV
    • Internet access
    • Minibar
    • Wheelchair-accessible
    • Wi-fi
    • Cot on demand
    • Alarm clock
    • Extra beds on demand
    • Bathrobes
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Smoke detector
    • Shower
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUBDBL.CB-1

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    DOUBLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE TWO DOUBLE BEDSRoom • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 34 m²ROO.2D-DX
    Room DELUXE TWO DOUBLE BEDSPhoto unavailable8 photos

    Grand Fiesta Americana Queretaro

    Room DELUXE TWO DOUBLE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-DX

    Room amenities

    • Minibar
    • Alarm clock
    • Cable TV
    • Outdoor swimming pool
    • Smoke detector
    • Wi-fi
    • Cot on demand
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Satellite TV
    • Extra beds on demand
    • Desk
    • Bathrobes
    • Make-up mirror
    • Fitness room
    • Wheelchair-accessible
    • Shower
    • TV
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 34 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable1 photo

    Grand Fiesta Americana Queretaro

    DOUBLE DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Shower
    • Smoke detector
    • Satellite TV
    • Alarm clock
    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLUB KING BEDRoom • CLUB KING BED • 1 Bedroom • 34 m²ROO.CB-KG
    Room CLUB KING BEDPhoto unavailable11 photos

    Grand Fiesta Americana Queretaro

    Room CLUB KING BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CB-KG

    Room amenities

    • Indoor swimming pool
    • Make-up mirror
    • Bathrobes
    • Desk
    • Extra beds on demand
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Shower
    • Satellite TV
    • Cable TV
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CLUBQUADRUPLE • CLUBQUA.CB

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    QUADRUPLE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Grand Fiesta Americana Queretaro

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUBDOUBLE • CLUB • 1 Bedroom • 34 m²DBL.CB
    DOUBLE CLUBPhoto unavailable10 photos

    Grand Fiesta Americana Queretaro

    DOUBLE CLUB

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Room amenities

    • Bathroom: 1
    • Desk
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Wheelchair-accessible
    • Satellite TV
    • Smoke detector
    • Fitness room
    • Shower
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Balcony

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Fiesta Americana Queretaro

9.4
Excellent
1,013 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
26 Jul 2026
Marcos
Great centric location with super friendly staff
10/10
Exceptional
17 May 2026
Marcos
Great central hotel close to downtown, restaurants and shopping centers
Family_with_children
10/10
Exceptional
24 Apr 2026
Pedro
Place was great and the staff was on point. From check in to check out each staff member went above and beyond. I willl be back to this hotel for future business trips. Also they put real flowers with each room service tray. That’s the extra attention that pays off.
Self
10/10
Exceptional
19 Apr 2026
Gerardo
Great amenities, a bit noisy. The carpet could be in better shape.
10/10
Exceptional
12 Mar 2026
GONZALO
Clean room
10/10
Exceptional
09 Mar 2026
Ricardo
This hotel is the best in Qro. By far
10/10
Exceptional
04 Mar 2026
DANIELA
El hotel cumplio con nuestras necesidades
Fue muy util q abriera el buffete temprano y q estuviera muy cerca de la alberca del deportivo queretaro 2000.
Con buen estacionamiento
Family_with_children
8/10
Excellent
27 Feb 2026
Rayssa
The food in general is not good.
Business
10/10
Exceptional
22 Feb 2026
Mario
Estupendo el hotel y gran atención del personal.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
ALVARO
Everything
Family_with_children
10/10
Exceptional
19 Feb 2026
Raul
Consistently good experience overall. Staff is professional and friendly. Food is good. Sunday brunch is great. Our home away from home in Queretaro for more than 20 years so far.
Leisure Partner
10/10
Exceptional
11 Feb 2026
Ray
Clean and comfortable stay. Nice grounds. Professional staff.
8/10
Excellent
08 Jan 2026
Eduardo
La comida no es tan buena por eso recibe 4 estrellas
Business_and_leisure Family
10/10
Exceptional
05 Nov 2025
Rocio
.
Leisure Partner
10/10
Exceptional
24 Oct 2025
Luis Enrique
Lovely
Business Self
10/10
Exceptional
05 Oct 2025
Johanna
This hotel was convenient for our 1 night stay. Close to both the QRO airport for my husband to catch an early morning flight and to Costco for me to shop. Our room was very comfortable, access to the executive lounge was a nice perk and dinner at the hotel restaurant was excellent.
Leisure Partner
10/10
Exceptional
03 Oct 2025
Raul
Friendly staff. Great location.
Leisure Partner
10/10
Exceptional
29 Sep 2025
Gabriela Estefania
Excellent experience!
10/10
Exceptional
29 Jul 2025
Rob
Room was very comfortable and clean. Staff was superb
Business Self
10/10
Exceptional
21 Jul 2025
Luis
Great service. Welcoming staff.
Leisure Partner
10/10
Exceptional
10 Jul 2025
Yessenia
The hotel is very nice and clean. The pool is
10/10
Exceptional
13 Jun 2025
Felipe
excelent!
Leisure Partner
10/10
Exceptional
12 Jun 2025
Oliver
Excellent place to stay
Business Family
8/10
Excellent
03 Jun 2025
Gabriel
Even service and remmediations of the provkwm were great, I checked in in a lower class room Vs booked. I have reserved for a Master Suite, but they assigned me a deluxe room. However they gave me executive floor access and 2 brunches for free
Leisure Family
10/10
Exceptional
13 May 2025
Ricardo
Great hotel
10/10
Exceptional
18 Apr 2025
Antonia
What I like the most from this hotel is the location, I am able to walk to many places and 15 minutes of driving time to the downtown area
Leisure Family
10/10
Exceptional
12 Apr 2025
Octavio
Excelent place to stay.
Business Self
8/10
Excellent
09 Apr 2025
Roman
Too noise rooms
Leisure Partner
10/10
Exceptional
06 Apr 2025
Leticia
Excellent service and great hospitality
Leisure Family_with_children
4/10
Poor
03 Mar 2025
JOSE LUIS
AGUA DE ALBERCA FRIA
ESTACIONAMIENTO TOTALMENTE DESATENDIDO
PROBLEMAS EN EL CHECK OUT
10/10
Exceptional
02 Feb 2025
Cynthia
Great hotel!! Nice decoration & very comfortable!! Staff helpful!!
Friends_and_family Family
4/10
Poor
24 Nov 2024
Manuel
There was a strong paint odor coming from the vent. I called the front desk, they said they were painting something in the parking lot in the middle of the night. It could have been fatal if nobody realise that.

The staffed apologized, but that didn't fix the issue. Very disappointing.
Business_and_leisure Partner
4/10
Poor
22 Nov 2024
Hector Alejandro Vivar
No hot water in the shower.
Leisure Partner
8/10
Excellent
18 Nov 2024
Jose Javier
Great location, the hotel is old, and is not the quality of the Grand Fiesta Americana (old rooms, old carpets, old tvs no chance to do streaming)

Leisure Family_with_children
8/10
Excellent
17 Nov 2024
Marcos
Dated property
Leisure Family
6/10
Pleasant
30 Oct 2024
Carli
The valets were drinking whiskey and parking cars
Leisure Family
4/10
Poor
05 Oct 2024
Norma
The rooms that face the highly trafficked highway are extremely loud and our sleep was disrupted the whole night.
Leisure Family
10/10
Exceptional
03 Oct 2024
Faisal
Beautiful and clean hotel excellent service
Business_and_leisure Partner
10/10
Exceptional
01 Oct 2024
Raul Perez
We have been staying at this property in Queretaro for about 12 years, at least once a year for about 10 days. All staff is top notch, attentive and professional. Food quality is very good. The in-property restaurant has been recently remodeled and the new concept looks and feels a bit more upscale. Very good property in a great location. Will come back again very soon :)
Leisure Family
10/10
Exceptional
01 Oct 2024
Adriana
Great hotel with amazing staff. Food and service were excellent. We will definitely return and stay there again.
Leisure Family
8/10
Excellent
13 Sep 2024
Paulina
Improve check in and parking
Leisure Family
8/10
Excellent
03 Jul 2024
Timothy John

Not as good as any of the other Grand Fiestas I’ve

It seems this hotel only has double rooms. Not sure why.
Business
10/10
Exceptional
01 Jun 2024
Praveen
Very comfortable hotel although prices are high and very convenient but can be slightly dated
Leisure Self
10/10
Exceptional
26 May 2024
Arlene
Professional and attentive staff. Excellent customer service. Property is located close to restaurants, malls and historical center. High end toiletries.
The 5th floor has breakfast and dinner included if you stay on that floor.
Leisure Family
10/10
Exceptional
11 May 2024
Nour
A bit noisy but everything else is top.
Business Self
10/10
Exceptional
07 Apr 2024
Gerardo
El hotel muy bien ubicado, limpio y la habitación muy amplia y cómoda
Leisure Partner
10/10
Exceptional
06 Apr 2024
Raul Perez
Excellent staff, very good location. People make always the difference for good or bad and this property has a team of young energetic professionals that always go above and beyond for their guests. Will come again soon.
Business_and_leisure Family
10/10
Exceptional
09 Mar 2024
Miguel
Amenities and services
Business Partner
8/10
Excellent
02 Mar 2024
Verified traveler

Will recommend

Convenient location, clean and good rooms, good bed
Business
10/10
Exceptional
09 Jan 2024
Raul Perez
Great friendly staff. The elevator that goes to the parking lot in the basement has been out of order for more than a year now. It must be fixed. Really inconvenient for handicapped guests.
Leisure Family
10/10
Exceptional
07 Jan 2024
Humberto

Best in Queretaro

Ni es people . Very good service
Friends_and_family Family
8/10
Excellent
20 Dec 2023
Ricardo
One of the best places to stay at Queretaro.
Business_and_leisure Family
10/10
Exceptional
11 Dec 2023
Oscar
Very clean and updated property. Staff was very friendly and helpful
Leisure Family
10/10
Exceptional
05 Dec 2023
Stephen
Fantastic location and superior facilities and staff.
Leisure Self
10/10
Exceptional
29 Oct 2023
Suzanne
Very clean and comfortable hotel. Friendly staff. Would stay here again.
Leisure Partner
10/10
Exceptional
25 Oct 2023
Ivan

Great

Great
Friends_and_family Family
10/10
Exceptional
15 Oct 2023
MIRIAM
El hotel muy bonito, limpio y cómodo, el desayuno delicioso y el servicio del personal fue exelente
Business_and_leisure Partner
10/10
Exceptional
05 Oct 2023
Tania Mariana Martinez
Excelente ubicación e instalaciones cómodas
Business
10/10
Exceptional
03 Sep 2023
Jason
Very clean and enjoyable hotel
Business Self
10/10
Exceptional
17 Jul 2023
Jeremiah

Great Hotel

Great hotel in Queretaro.
Business
8/10
Excellent
16 Jul 2023
Ma
Cobran el café, el agua en el cuarto. La que está en el baño y buro sin poner una nota que tienen un costo.
Muy lento el check in y el check out.
Leisure Family
6/10
Pleasant
06 Jun 2023
Roberto Carlos
Reservé en este hotel por que es uno de los mejores de Querétaro, y por los beneficios VIP. Cuado llegué, no había nadie que me recibiera el carro, en la recepción una actitud muy seca y mas cuando pedí que me dieran el upgrade por ser VIP Gold. El cuarto con falta de mantenimiento, los desagües tapados, y un fuerte olor.
Leisure Partner
2/10
Poor
26 Apr 2023
Alan
Not worth the 150 USD. There are better hotels for this price in Queretaro.
Business_and_leisure
10/10
Exceptional
14 Apr 2023
george
Friendly and hard working staff. Great restaurant.
Business Self
10/10
Exceptional
26 Feb 2023
maria elisa
Nice stay, would definitely recommend it
Business Self
10/10
Exceptional
25 Feb 2023
Mario
Great stay
Leisure Friends
10/10
Exceptional
22 Feb 2023
Mario
Excellent
Business_and_leisure Partner
10/10
Exceptional
14 Feb 2023
Verified traveler
Great property and location. Service was EXCELENT.
The food was just, okay...
Business Self
8/10
Excellent
04 Jan 2023
Ma
Excelente hotel. Limpio. Silencioso con trato amable. Céntrico.
Leisure Family
4/10
Poor
27 Dec 2022
Alejandro
The heating system is controlled by the hotel. It was very cold. Very uncomfortable.

Leisure Family
10/10
Exceptional
08 Dec 2022
John
Everything made me feel at home
Business_and_leisure Friends
10/10
Exceptional
14 Nov 2022
Sam
The hotel is very good and have stayed there many times while visiting for business trips around Queretaro.

However, this time I got charged $154.26 for a charge liste don my credit card as Operadoa Turistica Vic Queretaro Qro Mexico. Still trying to figure out what this charge is?
Business Self
10/10
Exceptional
22 Jul 2022
Fernando Jose Barney
Excellent
Leisure Family
10/10
Exceptional
19 Jul 2022
Raul Perez
Excellent stay at Grand Fiesta Americana Queretaro. Staff goes above and beyond, quality of food is very good, underground self parking included. Great location. This has been our go to location to stay in Queretaro for 8 years now, and will continue to be. Keep up the good work!
Business_and_leisure Partner
10/10
Exceptional
10 Jul 2022
Simon
Great hotel, highly recommended.
Business Family_with_children
8/10
Excellent
01 Jun 2022
Hermes
The elevator from the parking lot didn't work.
Family_with_children
10/10
Exceptional
12 May 2022
Leo
I just loved the restaurant , very good food , the crew was amazing as well , very happy and will return soon
Leisure Family
10/10
Exceptional
09 May 2022
Leo
Place was spotless when we arrive , great location , excellent food , very nice place to stay , strongly recommended
Business Family
10/10
Exceptional
11 Mar 2022
CHARLES
Very good a and very clean.
Business
10/10
Exceptional
15 Jan 2022
Daniella

Visit to QTO

Great place to stay . Friendly and very helpful in anything I would ask . Second time I stayed here when I’ve come to Queretaro. Close to great restaurants and stores and banks .
Friends_and_family Family
10/10
Exceptional
30 Dec 2021
Raul Perez
The service and attitude of everyone at the property was very professional, friendly, welcoming. Amazing customer orientation and can do attitude. Food was good, property well kept (we have stayed here many times through the years), very good location. But the best as I said was the team at Grand Fiesta Americana Queretaro. Second to none. Excellent job!
Business_and_leisure Family
10/10
Exceptional
14 Dec 2021
maria t

Excelente hotel

Excelente ls camas deliciosas, todo muy limpio y me encanta que pongan jabones y shampoo de Loccitane, todo excelente!!
Partner
10/10
Exceptional
13 Dec 2021
DIEGO GUTIERREZ
everything was as expected.
Leisure Family
10/10
Exceptional
23 Nov 2021
Hanzel
Very good
Business Self
10/10
Exceptional
19 Sep 2021
Nancy
A lovely hotel with beautiful rooms.
Business Partner
10/10
Exceptional
23 Aug 2021
Dayana M

5* para su calidad de servicio!

Una excelente experiencia. Disfrutamos de la habitación Master que en realidad son dos habitaciones una con cama king y otra con un sofa cama. El servicio, el desayuno, la limpieza se merece un 5*. Escogería este hotel nuevamente sin pensarlo!
Friends_and_family Friends
8/10
Excellent
21 Aug 2021
Verified traveler
The towels realy hard need softener bel rosita??
Business_and_leisure Family
10/10
Exceptional
15 Aug 2021
Verified traveler
It was very clean, quiet, the staff very good service and friendly.
Leisure Family
10/10
Exceptional
12 Aug 2021
Robbie Eladio

Great place to stay

Very good hotel, very clean, great size room, nice bar and restaurant.
Friends_and_family Family
8/10
Excellent
20 Jul 2021
Verified traveler
Breakast was great. Dinner was very good. Great staff and service at breakfast and dinner. Very quiet in my room. Mattress was very comfortable. The shower was spacious. The fitness room could use more uptodated equipment.
Leisure Partner
2/10
Poor
16 Jul 2021
Verified traveler
We booked our rooms for three nights to travel with our dog. The hotel comes up as pet friendly on the Expedia App. Upon arrival we were told no dogs allowed, that Expedia had made an error. We provided all of the health certificates for our dog and were rudely told we could stay with very strict rules regarding the dog. Basically sit in the room with her, not bring her to the courtyard to sit by the pool. We were the ONLY people at the pool. We were lectured by a woman who told us to take up our issue with Expedia. We checked out early and returned home. Food and beverage service pool side was sub par. We had to ask for simple things like condiments, numerous times. Finally gave up after the third attempt at getting some service. Terrible food, over priced. Our room sheet was not clean....stained. Will not be returning.
Leisure Pet
6/10
Pleasant
12 Jul 2021
Oscar

El hotel en general bien mas restaurantes!!!

Solo hay un restaurante funcionando y no todo el tiempo. El Bar lo tienen acondicionado para restarurante despues de las 1pm y francamente muy lento y MUY incomodo.
Para la entrega de los autos en hora pico es muy lenta.
Friends_and_family Family
10/10
Exceptional
16 Jun 2021
Salvador
Great
Friends_and_family Family
10/10
Exceptional
28 May 2021
Verified traveler
Exclente atención, todo muy limpio
Leisure Family
10/10
Exceptional
23 May 2021
Verified traveler
very good place to stay
Leisure Friends
8/10
Excellent
08 Mar 2021
Alvaro Antonio

Excelente estadía.

La estadía estuvo muy buena, el personal es muy amable y atento. Sólo tener mayor control con las reservas del Gimnasio y sugiero que hagan saber a los huéspedes al hacer su check-in para tener ese control. El room service fue muy rápido y atento.
Friends_and_family Friends
6/10
Pleasant
02 Feb 2021
Verified traveler

Somewhat disappointed

Hotel is in good condition, however the pool receives very little sun. The room’s a/c unit was cooling sporadically. The food and restaurant service were great even though they did not inform us that on Sunday only room service would be available.
Friends_and_family Family
10/10
Exceptional
10 Jan 2021
Milton
Hotel muy bonito y súper bien cuidado. Los empleados son muy amables. Los cuartos muy amplios y cómodos. El TV súper grande con muy buena resolución.
Leisure Family
8/10
Excellent
07 Dec 2020
Simon
Nice place and good service. Overall I recommend it.
Business Self
10/10
Exceptional
24 Nov 2020
Ramirez
I arrived late to the hotel and was able to check in with no hassle.
Friends_and_family Family

Location & surroundings

Grand Fiesta Americana Queretaro
Blvd. Bernardo Quintana Arrioja 4050 Col. Álamos 3, Queretaro, Mexico

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Grand Fiesta Americana Queretaro

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