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Zar Queretaro

Queretaro · Mexico

Carr. Queretaro - SLP No. 11071View location

6.8/10Good673 Reviews
Cleanliness7.2/107.2
Service6.8/106.8
Comfort6.6/106.6
Condition6.8/106.8
Location7.0/107.0
Neighborhood7.2/107.2
Value3.4/103.4
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Zar Queretaro

This charming hotel boasts a great location in the city of Santiago de Querétaro in Mexico. The property is within easy reach from several sightseeing attractions, such as the popular aqueduct, which can be found within a 15-minute ride away.

There are several public transport links not far from the hotel and the international airport is around 30 minutes away by car. The comfortable and luminous guest rooms boast a cheery and colourful look that will make everyone staying at the premises feel completely at ease.

The welcoming guest rooms are smartly fitted with everything that guests may need during their stay, such as wireless Internet connection and air-conditioning. Guests can take advantage of the business centre if they need to better prepare their holidays or look for more information.

There is also a cafeteria where visitors may relax with a refreshing drink. In tsar hotels w

Read more about this hotelShow less

With a stay at Zar Queretaro Hotel in Querétaro (Jurica), you'll be a 2-minute drive from Urban Center Shopping Mall and 6 minutes from Uptown Center. This hotel is 3.9 mi (6.2 km) from Centro Cultural Garambullo and 4 mi (6.4 km) from Centro Cultural Maestro Enrique Burgos Mondragón.

Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary bottled water, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk and luggage storage. Planning an event in Querétaro? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately MXN 100 for adults and MXN 100 for children
    • Pet fee: MXN 280 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Antea Lifestyle Center 0.7 km / 0.4 mi
Uptown Center 1.3 km / 0.8 mi
Urban Center Shopping Mall 2.2 km / 1.4 mi
La Loma Sports Center Querétaro 2.3 km / 1.4 mi
Plaza Ubika 3.9 km / 2.4 mi
Benito Juarez Industrial Park 4.3 km / 2.6 mi
Centro Cultural Garambullo 6.2 km / 3.9 mi
Centro Cultural Maestro Enrique Burgos Mondragón 6.4 km / 4 mi
Parque Canino Publico 7.8 km / 4.8 mi
Parque Canino Monte Mayor 8.4 km / 5.2 mi
Plaza del Parque Shopping Mall 8.7 km / 5.4 mi
Queretaro 2000 Park 9.2 km / 5.7 mi
Cerro de Las Campanas National Park 9.4 km / 5.8 mi
Plaza Boulevares Shopping Mall 9.6 km / 5.9 mi
Universidad Tecnológica de Querétaro 9.6 km / 6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2011
  • Total number of rooms: 80
  • Number of floors (main building): 3
  • Single rooms: 46
  • Double rooms: 26
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
Show 15 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Air conditioning in public areas
  • CaféExtra charge
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Breakfast
  • Hot breakfast
  • No alcohol is served
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 27 m²SGL.ST
    SINGLE STANDARDPhoto unavailable17 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Housekeeping
    • Smoke detector
    • Shower
    • Bathroom
    • TV
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    Show all 9 amenities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    SINGLE STANDARD

    Room photos

    17 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Cable TV
    • Housekeeping
    • Smoke detector
    • Shower
    • Bathroom
    • TV
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Smoke detector
    • Wheelchair-accessible
    • Wi-fi
    • Cable TV
    • Individually adjustable air conditioning
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    DOUBLE STANDARD

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Shower
    • Smoke detector
    • Wheelchair-accessible
    • Wi-fi
    • Cable TV
    • Individually adjustable air conditioning
    • TV
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Zar Queretaro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Zar Queretaro

6.8
Good
673 Reviews
Cleanliness
7.2 /10
Service
6.8 /10
Comfort
6.6 /10
Condition
6.8 /10
Location
7.0 /10
Neighborhood
7.2 /10
Value
3.4 /10
Amenities
6.8 /10
100 reviews shown
8/10
Excellent
11 Jul 2026
Dora
I would like if they had hair dryer and an elevator. The price is great, staff is awesome.
Partner
6/10
Pleasant
09 Jun 2026
Clyde
Lots of mosquitos and the air conditioner didn't work. Hot water only worked on the weekends.
Friends
8/10
Excellent
13 May 2026
Dora
Rooms are clean, staff are nice and it's very close to restaurants and shopping mall.
Family
2/10
Poor
16 Aug 2024
Dora
I didn't like the fact the AC didn't work pillows werebad and the worst there were Roaches!!
Leisure Family
4/10
Poor
30 Jun 2024
Erick
personal con super mala actitud
Leisure Partner
4/10
Poor
09 Nov 2023
Ronald
They couldn’t find reservation. Even though I had copy of confirmation
Leisure Pet
8/10
Excellent
26 Apr 2022
IGNACIO
Everything was good except they only have 2 options for breakfast
Leisure Family
10/10
Exceptional
13 Jan 2022
Verified traveler

worth it

place is close to the main plaza.
Self
10/10
Exceptional
30 Aug 2021
Gladis
Great customer service but need a little cleaning.
Business
4/10
Poor
27 Mar 2020
JIm/Mary
the hotel was / is very clean and the staff were great to deal with.....

the beds are the worst-----most uncomfortable sleep----the beds were like sleeping on concrete...... also no hot water in the shower.....the issues we brought to the attention of the front desk staff
Leisure Pet
8/10
Excellent
20 Nov 2018
Burgess
Quiet and clean
8/10
Excellent
23 Jul 2018
Ramon
Nice basic facilities, good for the price, well located for the North Queretaro area.
4/10
Poor
16 Apr 2018
Verified traveler

Terrible

Bed hard as a rock. Air conditioner made popping noises all night long. No hand towels or wash cloths. Remote for TV did not work. Entry key for room had to be reprogrammed at least once a day for the entire stay which required a trip to the front desk.. Breakfast which you pay for was awful. I will never stay here again. Expedia should remove this hotel from their line up.
8/10
Excellent
19 Jan 2017
Alan Gaston
There were some pets (dogs) in some rooms
Family
8/10
Excellent
06 Jan 2017
Verified traveler
I almost didn't stay here because there were a number of bad comments. I have nothing but good to say. It's new, clean, everything works. Fast internet, full breakfast and cheap (for Queretaro). Walking distance to the largest mall in Latin America. 15 min drive to the historic center. The young receptionist in the mornings was friendly, smiling and helpful. Thumbs up.
10/10
Exceptional
04 Mar 2016
Verified traveler
Very nice hotel no swimming pool but close to the mall and nice eating places
4/10
Poor
27 Aug 2015
Manuel

cheap but not recomendable

hard couch, break shower, horrible breakfast
Family
2/10
Poor
18 Mar 2015
Gerardo

Dirty

The hotel canceled our reservations for no reason, we had 3 rooms and ended up with only one available. They had no towels and there were mice in the rooms.
2/10
Poor
04 Feb 2015
Hector

Worst \"3\" star hotel

Will never come back. The hotel has no elevator, the beds are like if you were lying on a rock and the pillows are the worst I've ever had. The worst part was that the hotel ran out of water and we weren't able to take a bath. The TV remote control didn't work and the rooms were very noisy.
Partner
8/10
Excellent
08 Jan 2014
Julio

Could be better

The hotel is clean and seems very new, but there is no elevator so if you have a lot of luggage watch out, there are 5 floors. The beds are extra extra firm so if your used to a soft bed might not work for you. The shower in our room leaked water so the restroom flooded every time you took a shower, the staff is nice. Overall if your just wanting to have a place to sleep its fine, but not good for extended stays.
Family
8/10
Excellent
13 Oct 2013
Andy

Nice hotel, but far from the center of Queretaro.

Nice new hotel, but far from the center. Taxi from Central Bus Terminal cost 75 pesos.
6/10
Pleasant
11 Oct 2013
Gustavo

accesible location

Clean and comfortable. No storing space available in rooms. Poor breakfast. Convenient location
Family
2/10
Poor
14 Aug 2013
Don Julio19

Cheap and Poor Value

Staff was unfriendly. The continental breakfast was toast, coffee and powdered orange juice. The sound echoes down the hall. Far from everything.
8/10
Excellent
10 Sep 2012
Verified traveler

good hotel, new facilities

nice hotel for a short stay, although is far from the city center. If going with car is very comfortable
8/10
Excellent
17 Aug 2012
Verified traveler

Great, but not for walk to tourism

The only issue was distance to downtown queretaro and local restaurant. Only way was either taxi or public tdansporatation which was uncomfortable.
8/10
Excellent
03 Jul 2012
Verified traveler

Great Hotel

Great experience staying there...I traveled with my wife and kids and all were very pleased.
4/10
Poor
31 May 2012
Verified traveler

could not sleep

Hotel is nice and clean. rooms are connected to others with a door that does not isolate noise, geighbor was very noisy and we could not sleep.
6/10
Pleasant
23 Nov 2011
Sergio

Just enough

I think this hotel is great for emergencies only. It is very cheap and clean. The bed is too hard, the room door allow a lot of noise to enter inside, no elevator (3 floors),
6/10
Pleasant
13 Jul 2026
Ramon
Buena ubicación cerca zona industrial
Business
8/10
Excellent
10 Jul 2026
Jorge
La única observación fue que no había mosquitero en la ventana, pero nada que no se pueda realizar
Family
10/10
Exceptional
19 Jun 2026
Denisse
Muy buen servicio
Friends
10/10
Exceptional
05 Jun 2026
Arturo
Todo muy bien.
8/10
Excellent
04 Jun 2026
Damaris Fabiola
Todo bien pero puede mejorar
Business
10/10
Exceptional
22 May 2026
Denisse
El personal masculino de la noche no fue amable. Me comento que mis reservaciones estaban canceladas por un grupo grande que tenía prioridad, al final tuvo que rescatar la reservación pues ya estaba pagada pero me dejó esperando como media hora y de mal humor, Después de esto todo excelente con la chica de la mañana.
Business
6/10
Pleasant
21 May 2026
Monica
Costo beneficio el hotel cubre las expectativas.
8/10
Excellent
18 May 2026
maria
Estuvo bien la estancia, solo que efectivamente se escucha el ruido de las habitaciones contiguas y en las mañanas, pero estuvo bien el check in y out fueron rápidos
8/10
Excellent
11 May 2026
Veronica
Desayuno trato muy gentil
Partner
8/10
Excellent
26 Apr 2026
Alfredo
Habitación limpia y personal amable
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
MIGUEL
Hotel para pasar pocas noches. Cómodo y limpio. Para viajes rápidos de negocios. Y con amenidades cercanas.
Self
8/10
Excellent
01 Apr 2026
Aldo Eduardo
La persona de recepción fue bastante descortés
Self
8/10
Excellent
31 Mar 2026
Montserrat
Me dijeron que no incluía desayuno, que era con costo adicional
Family
10/10
Exceptional
23 Mar 2026
Adriana
Un buen hotel, lo usamos para viajes de trabajo y siempre nos han atendido bien. Limpio y servicio amigable
4/10
Poor
20 Mar 2026
Erik Misael
Las almohadas tenían pelos, pedí factura y muy déspotas no me ayudaron x reservar x aplicación
10/10
Exceptional
04 Mar 2026
Isaac Nathanael
Su ubicación cerca de plazas y tiendas de conveniencia es buena. Cumple muy bien al tener un costo bajo si deseas solo descansar un par de noches
10/10
Exceptional
16 Feb 2026
Marco Antonio
Todo excelente
10/10
Exceptional
13 Feb 2026
Carlos alberto
Ok
10/10
Exceptional
06 Feb 2026
Rodrigo
La limpieza del hotel es muy buena
Friends_and_family Family
8/10
Excellent
05 Feb 2026
Ana Margarita
Impreza
4/10
Poor
03 Feb 2026
Denisse
No habia agua caliente con este frio.. muyyy mal
Business_and_leisure Self
8/10
Excellent
01 Feb 2026
Omar
No servia bien la llave
Leisure Partner
10/10
Exceptional
14 Jan 2026
Minerva
Todo de lujo!
Business Partner
4/10
Poor
03 Jan 2026
MA. CANDELARIA
Muy caro para el cuarto
10/10
Exceptional
24 Dec 2025
Julio
Todo muy bueno
8/10
Excellent
04 Dec 2025
Armando
La atencion de recepcion fue descortes y desinteresada,solo la que hace el aseo nos atendio muy bien
Leisure Family
4/10
Poor
16 Nov 2025
Miguel
Reserve una habitación pagandola por adelantado y por cuestiones de trabajo puede llegar hasta las 7am, obvio sabiendo que se tiene que entregar a las 12 y la recepcionista no se si no comprendió que mi
10/10
Exceptional
10 Nov 2025
Eulalio Fernando
La habitación, bonita, limpia, con a.c. TV
La atención del personal amable.
El inmueble muy bonito.
Lo malo: la puerta del baño, habitación 203, no cierra y rechina fuerte; otra, por algún motivo se escucha un silbido bastante desagradable, adentro de la habitación, más fuerte en el baño, que supongo es cuando en otra habitación abren el agua.
Leisure Partner
2/10
Poor
31 Oct 2025
René
El personal que está en caja da una información para facturar y después por WhatsApp dicen otra información, no me facturaron mi estancia y no pude recuperar este gasto, terrible atención.
2/10
Poor
25 Oct 2025
Gerardo Martinez
Me comentó que no me pueden dar factura por qué no les pague a ellos fue por aplicación
10/10
Exceptional
18 Oct 2025
Hugo Ricardo
Todo muy bien
4/10
Poor
16 Oct 2025
Sergio
Había chinches
Business Family
6/10
Pleasant
14 Sep 2025
Bernardino rodriguez
El mobiliario deteriorado, bichos en la habitación, falta de ventilacion
Leisure Family
8/10
Excellent
22 Aug 2025
Fredesvinda Morató
Esta en zona despoblada, y no hay taxi ni transporte publico debes contar con aplicacion la construccion es nueva, habitaciones amplias mobiliario modesto personal agrable y servicial
Business Self
6/10
Pleasant
31 Jul 2025
Evaristo
Entiendo que no es de ustedes pero por la contratacion con Expedia, no pude facturar mi estancia
Business
2/10
Poor
23 Jun 2025
Maria Edith
Mala experiencia con el personal de recepcion, nada empaticos y mucho menos serios y profesionales, se les mostro el crreo de resrva y argumentan que eso no les sirve que ellos no lo tienen en sistema, fue todo un reto lograr se respetaran lo que en la pagina de Expedia se anunciaba.
Leisure Family_with_children
6/10
Pleasant
22 Jun 2025
Cristina
Muy sucio el lugar
10/10
Exceptional
14 Jun 2025
Leonardo
Excelente en todo, comodo, económico y buena atención
Business
4/10
Poor
09 Jun 2025
Cesar Alberto
De entrada, la atención en recepción fue mala, ni siquiera saludan y no encontraban la reservación, el hotel no tiene elevador, la habitación muy sucia, en especial el baño, ni siquiera tenía tapa el inodoro, la sábana estaba rota, faltaba mobiliario en la habitación, muy simple, no tenía amenidades (crema, cafetera, etc.) ni siquiera había toalla para secarse las manos, en general pésimo para el precio.
Business
6/10
Pleasant
25 May 2025
Juan Francisco
El hotel está en reparación. No hay elevador para subir a los pisos o no se nos indicó sobre la posibilidad de ello, no nos dieron control de la televisión. No nos proporcionaron clave de internet tal vez porque No hay red de internet disponible en la habitación. No hay toalla de manos para lavarnos las manos, solo las toallas para bañarse.
Leisure Family
2/10
Poor
18 Mar 2025
Luis
Lo único bueno de la propiedad es qué está cerca de Antea, las instalaciones son inadecuadas, toallas rotas, igual qué sábanas, pare motel más qué un hotel
6/10
Pleasant
17 Mar 2025
Mónica
La regadera mala. La cama incomoda, no tenían ni hielo en las instalaciones.
6/10
Pleasant
17 Mar 2025
Maria Isabel
El establecimiento en general está bien en apariencia, las habitaciones están un poco sucias y hay CUCARACHAS. Por la mañana se reportó y al parecer no le dieron mucha importancia
6/10
Pleasant
09 Mar 2025
Monik
Cuidar los cuartos en limpieza y huele feo
Leisure Family
6/10
Pleasant
28 Dec 2024
Helena
Está bien para pasar una noche, Basico y no tiene restaurante
Leisure
8/10
Excellent
26 Dec 2024
jose miguel
Me gusta graduable el lug
2/10
Poor
27 Nov 2024
Xalli Cristina
Personal de recepción grosero y altanero, sin ninguna consideración al cliente
Business
6/10
Pleasant
26 Nov 2024
Marilu
Gracias
10/10
Exceptional
25 Nov 2024
miguel angel
Todo bien es la segunda vez que ocupamos y muy bien
Business Self
8/10
Excellent
17 Nov 2024
Cesar
Hotel cumplidor, espera lo que pagas

Es limpio y el personal amable, en mi caso el aire acondicionado no enfriaba bien y no lo reporte pero vuelvo a lo mismo, obtienes lo que pagas

Si me volveria a quedar ahi
Leisure Family
10/10
Exceptional
14 Nov 2024
Roberto
Gracias
8/10
Excellent
13 Nov 2024
ENRIQUE JUAREZ
No están al pendiente los encargados de recepción y no daban solución a las preguntas
Business Friends
10/10
Exceptional
25 Oct 2024
Juan
Excelente hotel
Business_and_leisure Friends
2/10
Poor
13 Oct 2024
Jose Raul

Mala atención

Me quede y trabajaba hasta tarde y toodas las mañanas iban a despertarme mal servicio, 3 noches me quede y en recepcion nuncca me notificaron que habia desayuno gratis me entere hasta que sal, muy mal servicio por parte de sus trabajadores
Self
2/10
Poor
29 Sep 2024
Luz maria
Son unos cochinos, despotas, groseros, al momento de darme mi habitación y abrir me encontré con la habitación echa un asco sin limpiar, con muchas cosas tiradas, calzones sucios, un pollo rostizado abierto, no recomiendo sus instalaciones, el desayuno solo podías comer huevo y jugo, los recepcionistas groseros riéndose cuando reporte la habitación.
Leisure Family
10/10
Exceptional
31 Aug 2024
Hugo
No hay donde comprar algo en la cercanía, fuera de eso el hotel está bien, limpio, se accesa fácil. Volvería a quedarme ahí.
Business
6/10
Pleasant
25 Aug 2024
JUAN

Hotel en mal estado

El hotel en Mal estado, el control de la TV pegado con cinta y no funcionaba bien, el colchón vencido de un lado, en general creo que le falta bastante mantenimiento
Partner
4/10
Poor
25 Aug 2024
Verified traveler

Mala experiencia

El personal de recepción es amable pero las condiciones de la habitación son malas, el inodoro no tiene tapa en el asiento, el tapete de baño estaba lleno de hongos, las toallas tenían hoyos.
Business
4/10
Poor
25 Aug 2024
Verified traveler

Mala experiencia

El personal de recepción es amable pero las condiciones de la habitación son malas, el sanitario no tiene tapa en el asiento y el tapete de baño estaba lleno de moho, las toallas tenían hoyos y estaban muy desgastadas.
Business
4/10
Poor
24 Aug 2024
Verified traveler
El hotel es accesible por encontrarse en avenida principal, el personal de recepción es amable pero las condiciones de la habitación son malas, el sanitario no tiene tapa en el asiento y el tapete de baño estaba lleno de moho, las toallas tenían hoyos y estaban muy desgastadas.
Business
2/10
Poor
19 Aug 2024
MONICA

Cobijas asquerosas!!

Terrible, la cama a de lo más incómoda que exista; pero lo peor es la limpieza; durante la noche se sentía frío y quise poner la cobija que tenían en la habitación, estaba doblada en el guardarropa; al intentar ponerla, me di cuenta que ese cobertor estaba de lo MÁS ASQUEROSO!!!! El lado blanco, se veía negro de mugre, totalmente asqueroso!! Yo a la recepción para pedir pero cobertor, el cual me llevaron y estaba igual de mugroso; obviamente no los lavan después de que son usados por cada uno de los clientes; es realmente asqueroso; nunca regresaría!!
Partner
4/10
Poor
18 Aug 2024
Gerardo P
Las sabanas de las camas estaban todas rotas
Leisure Family
6/10
Pleasant
16 Aug 2024
MICHEL GEOVANNI
Las ventanas no cerraban bien y no había habitaciones que cubrieran bien esta situación
6/10
Pleasant
11 Aug 2024
MARITZA
El que reciban mascotas no las controlen y no sejen dormir
6/10
Pleasant
05 Aug 2024
Patricia

Por el precio está ok

Esta bien para pasar la noche. No había suficientes toallas en el cuarto y se escucha todo lo que sucede en el cuarto de a lado.
Friends_and_family Family
8/10
Excellent
30 Jul 2024
Julia edyth
Muy bn
4/10
Poor
29 Jul 2024
MIGUEL ANGEL REGINO
La habitacion apestaba a cigarro..
El estacionamiento es abierto, segun ellos, no se hacen responsables por lo que le pueda pasar a tu vehiculo..
No hay cocina o restaurante abierto.
Cada que salia de la habitacion, la tarjeta ya no me abria, por lo que tenia que pasar al lobby..
El wifi es bueno a secas
Es petfriendly..
Leisure Self
10/10
Exceptional
26 Jul 2024
Alejandro
Muy cerca de Antea, tienen desayunos y habitaciones tranquilas!
Business Self
8/10
Excellent
24 Jul 2024
Cristina
Solo fue una noche, y estuvo agradable.
Business_and_leisure Friends
10/10
Exceptional
14 Jul 2024
Francisco
Buen precio
Leisure Family
6/10
Pleasant
11 Jul 2024
Leslie Andrea
No me dieron factura
Business_and_leisure
6/10
Pleasant
09 Jul 2024
Verified traveler

El servicio deja mucho que desear...

La atención al cliente deja mucho que desear, aunque la señorita jamas tuvo contacto visual conmigo, atendio nuestro requerimiento, otro problema fue que cuando ya era casi hora del checkin apenas estaban limpiando el lobby y se molestaron de que los clientes entraramos, el estacionamiento si es gratis y dentro de la propiedad, pero no hay nada que los resguarde, no tienen bardas alrededor, respecto a la limpieza encontramos cucarachas dentro de la habitación y el baño. eso es triste
Friends_and_family Family

Location & surroundings

Zar Queretaro
Carr. Queretaro - SLP No. 11071, Queretaro, Mexico

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Zar Queretaro

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