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City Suites by Marriott Queretaro

Queretaro · Mexico

Av 5 De Febrero No 9852View location

8.8/10Excellent736 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Location9.0/109.0
Neighborhood8.6/108.6
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Suites by Marriott Queretaro

Located in the Jurica area of Querétaro, the City Express Suites by Marriott Querétaro is a convenient choice for travelers. Just a short drive from Urban Center Shopping Mall and Uptown Center, this hotel offers various amenities, including a fitness center, a seasonal outdoor pool, and complimentary Wi-Fi.

Guests can also enjoy the convenience of a complimentary shuttle service within a 10-kilometer radius. The hotel's 89 air-conditioned rooms feature microwaves, LCD televisions, and private bathrooms.

Start your day with the complimentary self-serve breakfast, available weekdays from 6:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM. For business travelers, the hotel provides a 24-hour business center and meeting facilities.

Read more about this hotelShow less

With a stay at City Express Suites by Marriott Querétaro in Querétaro (Jurica), you'll be within a 15-minute drive of Corregidora Stadium and Urban Center Shopping Mall. This hotel is 2.9 mi (4.7 km) from Centro Cultural Garambullo and 2.9 mi (4.7 km) from Antea Lifestyle Center.

Make yourself at home in one of the 89 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Querétaro? This hotel has 435 square feet (40 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Bioscore Sustainability Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 8 AM to 8 PM.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Urban Center Shopping Mall 0.6 km / 0.4 mi
Antea Lifestyle Center 2.5 km / 1.6 mi
Benito Juarez Industrial Park 2.7 km / 1.7 mi
Uptown Center 3.1 km / 1.9 mi
La Loma Sports Center Querétaro 3.9 km / 2.4 mi
Centro Cultural Garambullo 4.8 km / 3 mi
Universidad Tecnológica de Querétaro 4.9 km / 3 mi
Centro Cultural Maestro Enrique Burgos Mondragón 4.9 km / 3 mi
Parque Canino Publico 6.2 km / 3.9 mi
Parque Canino Monte Mayor 6.9 km / 4.3 mi
Plaza del Parque Shopping Mall 7.3 km / 4.5 mi
Queretaro 2000 Park 7.7 km / 4.8 mi
Cerro de Las Campanas National Park 7.8 km / 4.8 mi
Plaza Ubika 7.8 km / 4.9 mi
Plaza Boulevares Shopping Mall 8 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 37
  • Junior suites: 4
  • Suites: 28
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
Show 28 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Concierge
  • Gym
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Conference room
  • Meeting room: 3
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Bioscore Sustainability Certification
  • Breakfast
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 Bedrooms • 32 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable11 photos

    City Suites by Marriott Queretaro

    SUITE TWO DOUBLE BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Safe
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Shower
    • Toiletries
    • Desk
    • Fan
    • Oven
    • Toaster
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D-1

    Photos are not available for this room type.

    City Suites by Marriott Queretaro

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    City Suites by Marriott Queretaro

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    City Suites by Marriott Queretaro

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 32 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    City Suites by Marriott Queretaro

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Oven
    • Toaster
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Fan
    • Desk
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Minibar
    • Kitchen
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 32 m²SUI.2D-1
    SUITE TWO DOUBLE BEDSPhoto unavailable5 photos

    City Suites by Marriott Queretaro

    SUITE TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Room amenities

    • Dishwasher
    • Cable TV
    • Fan
    • Desk
    • Toiletries
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Housekeeping
    • Soundproof room
    • Toaster
    • Oven
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-2

    Photos are not available for this room type.

    City Suites by Marriott Queretaro

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    City Suites by Marriott Queretaro

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Suites by Marriott Queretaro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Suites by Marriott Queretaro

8.8
Excellent
736 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
9.0 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
31 May 2026
JORGE LUIS
El hotel tiene habitaciones de tamaño excelente, limpias y camas cómodas. El desayuno está bien servido y el personal es muy atento. Lo único que sugeriría es mejorar los elevadores, son muy pequeños y generalmente están llenos. El hotel lo recomiendo ampliamente.
Friends_and_family Family
8/10
Excellent
28 Feb 2026
Juan C
Good stay
Friends_and_family Family
8/10
Excellent
17 Feb 2026
Hugo sandra
Y E S
Partner
8/10
Excellent
31 Aug 2025
Alfonso
Good for the price. Recommended If short stay
Leisure Family
8/10
Excellent
08 Aug 2025
Ivn
Limpieza profunda al area de la regadera o remodelarlo. Se notaba sucio.
Leisure Partner
8/10
Excellent
23 Jul 2025
Gloria
Everything was good. The cook although working by himself in the kitchen, he was friendly and efficient. Kiddos to him!!!!
Friends_and_family Family
10/10
Exceptional
05 May 2025
Gilberto
Have better smells and clean on bathrooms and kitchen of the suite
Leisure Partner
4/10
Poor
15 Feb 2025
Daniel
La recepcionista fue muy inconsciente quería cobrar otra vez cuando ya se había pagado tardo mucho en dar el cuarto mi familia tubo que llamarme para hablar con ella y me colgó la llamada deamaciado grosera
8/10
Excellent
02 Feb 2025
Cristian
Ok
8/10
Excellent
20 Jan 2025
Armando

Buena opción familiar/negocios

Le faltó limpieza al cuarto, barrida, aspirada. Algunos detalles de mantenimiento q se han ido acumulando. Buen desayuno, muy buen estacionamiento, buenos espacios de esparcimiento
Friends_and_family Family
10/10
Exceptional
15 Dec 2024
Armando

Great place for a small family

Nice stay, tasty breakfast
Friends_and_family Family
10/10
Exceptional
15 Nov 2024
Armando

Suite muy completa y comoda

Estuvo muy bien el cuarto, salvo que encontre varias palomillas de esas que aparecen en ambientes humedos. Le falta ventilación al cuarto, no funcionaba o no habia extractor. El desayuno no estaba tan rico como el City Express by Marriott Ciudad de México Plaza Central
Friends_and_family Family
8/10
Excellent
29 Oct 2024
Martin
Overall property was well, stuff waa friendly and rooms were cleaned. Only thing was that when we went to eat breakfast in the morning they ran out of food and had to wait for a little.
Leisure Family
10/10
Exceptional
05 Jul 2024
Carmen
We were traveling all day and made this reservation on the go. Since I was so tired I accidentally made it for the next day. Thankfully they were able to accommodate the change with Expedia. So thankful!
Leisure Family
8/10
Excellent
04 Jul 2024
Mark
The staff was friendly and my kids loved the hotel room. Nice bathrooms. breakfast was great!
Leisure Family_with_children
10/10
Exceptional
24 Jun 2024
Sebastian
The large suite with 2 bedrooms is perfect for large families. Location is convenient and pool is a nice amenity for kids on hot days.
8/10
Excellent
16 Jun 2024
Monica
Had a good night stay
10/10
Exceptional
15 Jun 2024
Jacques

Business trip

Most of the time we stay at this hotel…great service & breakfast
Business
10/10
Exceptional
29 Feb 2024
Antón
Just what I ask for. A hotel with a functional gym, clean nice room and an included breakfast that is healthy.

This is the definition of what a hotel for business should be…
Business Self
8/10
Excellent
18 Feb 2024
Gonzalo
All was good except we don't have hot water to shower
Friends_and_family Family
10/10
Exceptional
24 Jan 2024
Jacques

Excellent for business

a 3 nights stay for business
Business
4/10
Poor
19 Jan 2024
Erick
Found bugs. Sheets had stains, room wasn't too clean. Towels were not clean eithwr. The space overall is fine, but wasn't worth the price.
Leisure Family
10/10
Exceptional
07 Dec 2023
Jacques

See you again

Great place with a full size fridge
Business
6/10
Pleasant
12 Aug 2023
Teresa Lizbeth
Los baños y la alberca muy descuidados en la limpieza
Leisure Family
10/10
Exceptional
19 Jun 2023
Enrique
It was unique the color style design from all rooms
Leisure Partner
8/10
Excellent
17 May 2023
Helena
Excelente atención del staff
Leisure Family
10/10
Exceptional
01 May 2023
Anabell
The staff is very friendly, the pool is climatized. The rooms are very comfortable.
Leisure Partner
8/10
Excellent
13 Apr 2023
Gabriel
No towels in the room…
Business Self
8/10
Excellent
16 Dec 2022
Hugo
Very nice place, very good atention
Leisure Family
10/10
Exceptional
04 Jul 2022
Jose
The buffet was great, we enjoyed everything was served. Also free Laundry room is a plus, great locatio.
Leisure Family
10/10
Exceptional
23 May 2022
NAYRA
Excelente servicio, alberca super calientita, staff muy amable
Leisure Family
8/10
Excellent
27 Jan 2020
Gus
check in was fast, very convenient especially that we arrived late at night just to pass the night there. One thing however, the hot water kept on changing temperatures especially when you hear your neighbor start their shower
Business_and_leisure Partner
8/10
Excellent
22 Jan 2020
Jerardín Maria

Good choice

Good location. Pool is clean, staff friendly. Could use a better bathroom. Overall it was a good choice.
Self
10/10
Exceptional
07 Jan 2020
Eduardo

Comfortable

Bueno en general por el precio
Family
10/10
Exceptional
27 Sep 2019
Rupa

Comertable and convenient stay

this is my 2nd time in this hotel. i like to stay as rooms have kitchen, fridge and microwave oven which makes it comfortable stay . it also has self use washer and dryer in building for a nominal cost. Though not in city center there are some restaurants, supermarket, shopping nearby.
6/10
Pleasant
25 May 2014
Verified traveler

no good

the internet is very slow, like snail. The breakfast is not good.
4/10
Poor
25 Oct 2013
Mike

There are better places for same money or less

Air conditioner(s) quit in the middle of the night, wifi was worse than horrible, tv connection was mostly static even after they fixed the connection, breakfast was less than expected. The staff was very nice and room was nice and clean but the hotel amenities need a lot of help.
4/10
Poor
20 Sep 2013
Fernando

Rooms smells bad, water leaking, noisy a/c

My first impression with my room was dissapointed, smells bad/old/humed. I try to ask for their van shuttle twice, never was available for me, it seems like they are focused on their long time customers, it happens the same thing in moring breakfast, they have two areas, it seems like one is better than other, I took the \"basic one\",
10/10
Exceptional
24 Jul 2026
Paola
De los únicos con cuarto para 6 personas, súper espaciosa y con cocineta.
10/10
Exceptional
22 Jul 2026
Luis Antonio
Buena ubicación, muchos restaurantes alrededor, centros comerciales y buen valor costo/beneficio
10/10
Exceptional
21 Jul 2026
Mario
Excelente servicio y atención
Friends
10/10
Exceptional
02 Jul 2026
Angelica
Todo muy bien. El espacio amplio, limpio y adecuado para descansar.
Partner
10/10
Exceptional
30 Jun 2026
Yolanda
Todo bien
Partner
10/10
Exceptional
27 Jun 2026
Jose
Agradable y limpio pero, imperdonable que no tengan recursos para poner la tapa del excusado correcta, era más pequeña y no funcional. “Pequeños” detalles hacen insuficiente una excelencia en el servicio
Partner
10/10
Exceptional
24 Jun 2026
Lino Rodriguez
Buen desayuno y atención de sus empleados
Family
8/10
Excellent
21 Jun 2026
Xorge Yanko
La habitación tiene cocina y eso está genial. Aunque estaba un poco sucia. El baño es demasiado pequeño e incómodo. Menos cocina y más baño.
Family
8/10
Excellent
16 Jun 2026
Leonardo
En la habitación donde me quedé no servía un foco pero fuera de eso todo excelente
2/10
Poor
14 Jun 2026
Vanesa
Pésimo personal, desonestos
Family_with_children
10/10
Exceptional
13 Jun 2026
Josue Damian
Precio adecuado a la estancia.
Self
10/10
Exceptional
03 Jun 2026
Maribel
V
6/10
Pleasant
01 Jun 2026
CECILIA XIMENA
la habitacion no estaba bien aseada pero desde el ingreso en recepcion poco amable poco sonriente y tardada la recepcionista para entregar llaves a pesar de que pasaba d ela hora de check in, el desayuno que ofrecen no es muy bueno poco sabor, jugos agrios y poca variedad. DEFINITIVAMENTE NO REGRESO
8/10
Excellent
01 Jun 2026
Otylia
El personal muy amable y el hotel siempre está limpio.
Podrían empezar a servir el desayuno 6:50 en fines de semana?
Gracias
Family_with_children
10/10
Exceptional
29 May 2026
Jose
Un detalle importante es que las tapas del excusado son más chicas de la tasa y son muy incomodasy
8/10
Excellent
13 May 2026
Ana
Todo estuvo bien en mi estancia.
Partner
10/10
Exceptional
09 May 2026
Rubén
Qué bueno que cambiaron el horario del desayuno hasta las 10am
10/10
Exceptional
05 May 2026
Edith
Habitaciones limpias y espacios muy agradables
Family
8/10
Excellent
03 May 2026
Karla
El desayuno está muy fresco pero en fin de semana la cantidad de huéspedes rebasa al personal en cocina. Son muy amables y nos ofrecen disculpas pero necesitan más ayuda
8/10
Excellent
25 Apr 2026
Veronica
Si
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Leopoldo
Muy bueno el desayuno. Variado y muy rico.
Partner
8/10
Excellent
28 Mar 2026
Iliana
Buena ubicación y cerca de plaza comercial
Friends
10/10
Exceptional
24 Mar 2026
Jorge
No lo usé
10/10
Exceptional
18 Mar 2026
Arturo
Si, el menú era fresco y rico. De la alberca no pudo hacerlo como quería
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
EYTAN RODRIGO
Excelente lugar, buena ubicación, amabilidad del personal, se sugiere incrementar variedad en el desayuno
Family_with_children
10/10
Exceptional
16 Mar 2026
paola
El mantenimiento es muy bueno, área de entretenimiento de salón es una verdadera opción. Me encanta este hotel, altamente recomendable.
Family_with_children
8/10
Excellent
15 Mar 2026
Arturo
Falta un poco más de limpieza pero en general bien!
Friends_and_family Family
10/10
Exceptional
12 Mar 2026
Fabian
Cerca de plaza Antea y tanto plazas como restaurantes, salida rápida a las vías que conectan Queretaro.
Family_with_children
8/10
Excellent
11 Mar 2026
Rubén
La habitación y el servicio estuvo muy bien, sin embargo el cambio de horario para el desayuno no nos acomoda, por que algunos vamos de vacaciones y no necesariamente a trabajar.
Partner
10/10
Exceptional
09 Mar 2026
Jorge A
Muy buen espacio para familiar con niños que disfruten de alberca
Family_with_children
8/10
Excellent
13 Feb 2026
ANGEL
Todo bienc
Business
10/10
Exceptional
03 Feb 2026
Maribel
na
10/10
Exceptional
03 Feb 2026
Maribel
Na
10/10
Exceptional
02 Feb 2026
Jung Yin
It is very comfortable.
Leisure Family_with_children
10/10
Exceptional
30 Jan 2026
Karla Patricia
Ok
Business
8/10
Excellent
27 Jan 2026
Gonzalo
Amable, buen servicio
Friends_and_family Family
8/10
Excellent
03 Jan 2026
JOSE ENRIQUE
La habitación la encontramos en excelente estado, limpieza perfecta, Salvo la tasa de baño estaba sucia, revisar bien. El personal amable y atento. El area de comedor perfecto.
Sugerencias: Dar unos segundos adicionales al cierre de elevadores, se cierra antes de entrar o salir las personas. Pueden causar un accidente, peor si le pega a una persona de tercera edad o a un menor.
Leisure Family_with_children
4/10
Poor
03 Jan 2026
Yael
La habitación que me dieron no fue la que reservé
Entramos al cuarto y estaba sucio y basura en los botes del baño no tenían personal para limpiarlo
Al día siguiente no me hicieron la limpieza de la habitación
Y la gerente del hotel no ayudó en resolver …. Y no fue muy educada conmigo lástima en verdad porque tienen instalaciones muy buenas y las habitaciones son de excelente tamaño pero su limpieza y personal no fue de lo mejor
Leisure Family_with_children
10/10
Exceptional
27 Dec 2025
Sofia
Todo
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Enrique
Excelente ubicación y muy buena atención
Friends_and_family Family
8/10
Excellent
05 Dec 2025
Alejandro
Bueno
Business_and_leisure Family
10/10
Exceptional
21 Nov 2025
Rubén
La habitación es muy amplia con una cocineta equipada.
El personal muy amable y siempre dispuesto a ayudar. Seguro que regresamos
Leisure Partner
8/10
Excellent
17 Nov 2025
Fernando
El personal fue amable
Friends_and_family Family
8/10
Excellent
29 Oct 2025
Mauricio
La hsbitatscion muy limpia y amplia, las instalaciones muy limpias y en general bienas condiciones, pero lamentable el desayuno muy poco esta una sola señorita y no puede con todo si pan dulce no hay cafe americano el de la maquina no da basto se requiere mas atención al respecto
Leisure Family
2/10
Poor
26 Oct 2025
Lia Alejandra
no respetaron la reservacion
Business Self
2/10
Poor
26 Oct 2025
Ramón Eugenio
Evítenlo a toda costa.

Es la 1 de la mañana, llegamos con una reservación pagada al 100% y nos dicen que el hotel “está sobrevendido”, así que no tenemos donde dormir.
Hay varias personas en la recepción pasando por lo mismo, algunas con niños y adultos mayores.

Sin vergüenzas.
Partner
2/10
Poor
26 Oct 2025
luis heberto
Dicen que ya no están en Expedia .y estoy batallando en cancelar la reservación
8/10
Excellent
19 Oct 2025
ethel herrera
Buen servicio, personal amable, limpieza buena, cómodo para hospedarse
Business_and_leisure Partner
10/10
Exceptional
17 Oct 2025
SALVADOR
muy facil
10/10
Exceptional
15 Oct 2025
Rubén
Las habitaciones muy espaciosas, aunque el baño un poco reducido.
Leisure Partner
8/10
Excellent
14 Oct 2025
Alan
Muy bien
Business
10/10
Exceptional
10 Oct 2025
Carito
Excellent
Business Self
8/10
Excellent
07 Oct 2025
Carlos
Bien de forma general, se requiere moverte en automóvil
Business
8/10
Excellent
22 Sep 2025
Alvaro

Buena estancia

Me quedé en la suite de dos recamaras, está de muy buen tamaño, amplia pero sencilla, cumplidora, no es un hotel de lujo, pero cumple para lo que pagas. El hotel en general bien y el staff muy amable
Friends_and_family Family
10/10
Exceptional
21 Sep 2025
Gabriela

Excelente opción

Hotel conveniente para viaje en familia, espacio correcto en habitación, muy buen estado en general
Friends_and_family Family
4/10
Poor
15 Sep 2025
Víctor Manuel
Una de las habitaciones tenía un olor muy fuerte a cigarro , lo reporte y solo comentaron que lo revisarían pero no ofrecieron cambiarme de habitación ni hacer alguna limpieza adicional

Las toallas solo dos, cuando registramos 4 personas en cada habitación

Solo me entregaron una tarjeta por cada habitación y una de las tarjetas no funcionó , tuvimos que pedir otra y esperar que la llevaran para poder ingresar a la habitación
Friends_and_family Family
6/10
Pleasant
04 Sep 2025
Luis
El restaurante en la man̈ana muy mal,

Cuando limpiaron la habitación no dejaron las toallas completas
Friends_and_family Family
2/10
Poor
03 Sep 2025
Francisco Larry
Con el personal de recepción
Leisure Family
10/10
Exceptional
03 Sep 2025
Fernando
Muy buena estancia
4/10
Poor
24 Aug 2025
VERÓNICA
Que me “cancelaron” mi reservación sin razón y entonces el cuarto con dos habitaciones que ya había reservado no me lo pudieron dar
Leisure Family
8/10
Excellent
24 Aug 2025
Alejandro
Problemas al usar las tarjetas tanto en habitación como en ascensor. El servicio del desayuno es muy lento
Leisure Family_with_children
10/10
Exceptional
22 Aug 2025
Saam
Todo excelente, solo no está bien registrado en plataformas de localización y siempre los servicios de Uber o similar se iban al city express de unos metros adelante
Leisure Friends

Location & surroundings

City Suites by Marriott Queretaro
Av 5 De Febrero No 9852, Queretaro, Mexico

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City Suites by Marriott Queretaro

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