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Aloft Queretaro

Queretaro · Mexico

Carretera Queretaro San Luis PView location

9.0/10Excellent469 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Aloft Queretaro

Take advantage of recreation opportunities including a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a reception hall. You can enjoy a meal at NOOK AMERICAN CUISINE serving the guests of Aloft Queretaro, or stop in at the grocery/convenience store.

Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 11:30 AM and on weekends from 7:00 AM to noon for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite. Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads.

Read more about this hotelShow less

A stay at Aloft by Marriott Queretaro places you in the heart of Querétaro, a 2-minute drive from Urban Center Shopping Mall and 5 minutes from Uptown Center. This hotel is 3.4 mi (5.5 km) from Centro Cultural Garambullo and 3.4 mi (5.5 km) from Antea Lifestyle Center.

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 18 Pet max weight (per pet) in lb is 40 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • This property uses some solar energy
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 17.20 for adults and USD 10 for children
    • Pet deposit: USD 35 per stay
    • Pet fee: USD 35 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Urban Center Shopping Mall 1.5 km / 0.9 mi
Antea Lifestyle Center 1.5 km / 1 mi
Uptown Center 2.1 km / 1.3 mi
La Loma Sports Center Querétaro 2.9 km / 1.8 mi
Benito Juarez Industrial Park 3.5 km / 2.2 mi
Plaza Ubika 4.7 km / 2.9 mi
Centro Cultural Garambullo 5.5 km / 3.4 mi
Centro Cultural Maestro Enrique Burgos Mondragón 5.7 km / 3.6 mi
Parque Canino Publico 7.1 km / 4.4 mi
Parque Canino Monte Mayor 7.7 km / 4.8 mi
Plaza del Parque Shopping Mall 8.1 km / 5 mi
Queretaro 2000 Park 8.5 km / 5.3 mi
Cerro de Las Campanas National Park 8.6 km / 5.4 mi
Plaza Boulevares Shopping Mall 8.8 km / 5.5 mi
Universidad Tecnológica de Querétaro 8.9 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 150
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • 24-hour security
Show 21 more facilities & services
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Gym
  • Luggage room
  • Clothes dryer
  • Private pool: 1
  • Bar
  • Restaurant
  • Non-smoking area
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungersExtra charge
  • Children playground
  • Green Key (FEE)
  • Breakfast
  • Non-smoking establishment
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Aloft Queretaro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Aloft Queretaro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Aloft Queretaro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 25 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable13 photos

    Aloft Queretaro

    DOUBLE TWO QUEEN BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Direct dial telephone
    • Desk
    • Cable TV
    • Housekeeping
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Bathroom
    • Shower
    • TV
    • Minibar

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Aloft Queretaro

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Housekeeping
    • Individually adjustable air conditioning
    • Bathroom
    • Shower
    • Direct dial telephone
    • Ironing set
    • Tea and coffee making facilities
    • Cable TV
    • Desk
    • Minibar
    • TV
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Aloft Queretaro

9.0
Excellent
469 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
13 May 2026
Ulises
Clean room, business friendly, staff is not very attentive and aim not sure if it's because they are attending multiple guests and taking care of multiple tasks while we are in desk.
Business
4/10
Poor
20 Apr 2026
Derek
I asked three times for the staff to bring a pet bed that they offered to provide during the checking. After asking three times over two days, I just gave up. They never came or followed up.
Family_with_children
10/10
Exceptional
22 Feb 2026
Mariana
Muy buen hotel
10/10
Exceptional
15 Feb 2026
Ernesto
Very good hotel! Great services
Leisure Family
10/10
Exceptional
28 Sep 2025
Luisa Gisela
EXCELENTE LUGAR PARA DESCANSAR Y PASAR UNA NOCHE ESTUPENDA.
Friends_and_family Family
10/10
Exceptional
09 Jul 2025
aurea
It was a great experience
10/10
Exceptional
03 Feb 2025
Luis F

Comfy Nights

I love how quiet it is and the beds… always a nice sleep here
Business
8/10
Excellent
25 Dec 2024
Felipe
Creo que necesitan cambiar ya sus blancos (toallas y sábanas) están ya percudidas
Leisure Family
6/10
Pleasant
23 Nov 2024
David
Better before. Shut down one of the restaurants. Food OK in remaining restaurant but nothing to write home about. Basic.
Business
10/10
Exceptional
21 Jun 2024
Iryna
_
Business Family
4/10
Poor
27 May 2024
Mark
It was not what I expected, the cleanest and upkeep of the hotel was not there. And to top it off , there was no water for over 2 hours.
Business
8/10
Excellent
25 Jan 2024
David
Nice solid hotel for this area of Queretaro
Business Self
4/10
Poor
05 Dec 2023
Graciela
Housekeeping service was terrible, we ran out of the bathroom toiletries, and they were not replaced when our room was serviced. We ran out of toilet paper twice and had to go out looking for some. On more than one occasion we were told they didn’t have towels to stock our room with clean ones and that as soon as some became available we would have them delivered. Well that didn’t happen. We ended up going downstairs to the pool and using those. The lobby ran out of coffee cups as well, didn’t have any available. The breakfast buffet was ridiculously overpriced, not anything compared to what the website stated. $85 us dollars for 4 people and the food was mediocre for that price. Requested a crib and was told one was available for me, and it would be sent up to the room after check in. Had to call for it 2 separate times before it showed up.
Leisure Family
10/10
Exceptional
30 Nov 2023
shirley sami
Always the best service & kind staff🙏
Business
6/10
Pleasant
26 Oct 2023
CARLOS
it was convenient and lively place.

the room smelled like smoke
Business Self
10/10
Exceptional
11 Sep 2023
Jesus

GREAT CHOICE !

The hotel is great, clean and its very relaxing enviorment.
Business
8/10
Excellent
05 Jul 2023
Erik

Erik Qro trip

Overall comfortable hotel and location was very good. We loved the pool and billiards table at the lobby. We had a few issues upon arrival with the room (lack of supplies) that were quickly taken care of. Our final invoice differed a bit from our initial book amount as there was confusion as to whether breakfast was included or not.. I ended up paying about $100 over the amount but breakfast was really good and I went ahead and just let it be. Overall good hotel and would stay there again.
Friends_and_family Family
10/10
Exceptional
06 Jun 2023
Grecia
Great staff.
Business_and_leisure Family_with_children
10/10
Exceptional
06 Jun 2023
Grecia
The staff was amazing. I was traveling with kids and a dog. And they did everything to make the stay so joyful. Especially a thank you to Nico for all his help for all the family.
Business_and_leisure Family_with_children
10/10
Exceptional
14 May 2023
Badia

Quick and efficient

Quick checkin. Clean room, comfortable and great shower.
Friends_and_family Family
8/10
Excellent
09 May 2023
María
Great
Business Family
10/10
Exceptional
24 Mar 2023
Rene
Great business hotel
Business Partner
10/10
Exceptional
19 Mar 2023
Adam Jo
Excellent. I will stay again as the entire experience qas fantastic.
Leisure Family
10/10
Exceptional
22 Feb 2023
Rebecca
Family vacation nice hotel
Friends_and_family Family
10/10
Exceptional
27 Dec 2022
AARON
La atención recibida durante nuestra estancia de tres días en Aloft Queretaro fue extraordniaria. Estamos muy agradecidos por la buena disposición del personal. Los servicios del restaurante fueron particularmente buenos, tanto en lo que a la calidad de los alimentos como en la gentileza del personal. Estamos muy agradecidos.
Leisure Family_with_children
10/10
Exceptional
21 Dec 2022
Mario
So far so good
Leisure Family
10/10
Exceptional
05 Nov 2022
Daniel Harry
Very clean and Confortable rooms, excellent staff and value for the price
Leisure Family
10/10
Exceptional
16 Jul 2022
Ludwig
Quick and friendly check in, comfortable mattress and pillows.
Leisure Family
10/10
Exceptional
28 Apr 2022
Laura
We loved staying at the Aloft Hotel in Queretaro. Checkin was fast and hassle free, the property is amazing! Nice lobby, restaurants and pool area…family and pet friendly in all aspects… the rooms surpassed our expectations and the food is amazing! Definitely staying at Aloft Hotels more often!
Leisure Family_with_children
10/10
Exceptional
14 Apr 2022
YOU
nice place
10/10
Exceptional
11 Apr 2022
Ariel
Excelente opción, puedes levar a tus peludos
Leisure Family
8/10
Excellent
09 Apr 2022
Verified traveler

Good hotel, animal friendly

Aloft is a very comfortable hotel. What is great about it is that it is animal friendly. The service could be better but hopefully they will improve.
Friends_and_family Family
10/10
Exceptional
06 Jan 2022
Santiago

Excelente

Excelente ubicación, sobre todo si estás en plan de estar cerca de las avenidas principales, restaurantes y plazas comerciales. Acceso sólo en vehículo
Friends_and_family Family
2/10
Poor
09 Aug 2021
Verified traveler
La habitacion muy pequeña, sin ventilacion natural, derivado a las condiciones actuales de lanpandemianme parecen poco higiénicas, la limpieza de la habitacion pesima. No lo recomiendo
Business_and_leisure Family_with_children
8/10
Excellent
28 Jul 2021
Joan Manuel

Really good

Modern, clean, good service, good price
Business
4/10
Poor
08 Jun 2021
Juan

Not es Pet-fiendly

Admiten perros, pero no es \"pet-friendly\". Habitaciones con alfombras (no muy limpias), no hay un sólo jardín con pasto natural
Friends_and_family Family
10/10
Exceptional
07 Jun 2021
Marlon

I cant wait to stay again

Was such a nice hotel. Love it
Friends_and_family Friends
10/10
Exceptional
22 Mar 2021
Verified traveler
Excellent stay, staff was nice, food was great, highly recommend the pool area is nice and very modern, the micheladas are great!
Leisure Family_with_children
6/10
Pleasant
07 Feb 2021
Lorena

Bad air conditioner

The room was tremendously hot, we spend a hell of a night
The air conditioning never got colder than 23•C even as we put the thermostat at 18•C
It was late to call maintenance and we only wanted to sleep but what an awful night.
The hotel is very clean , beautiful and new, but we are never coming back.
Partner
10/10
Exceptional
25 Jan 2021
Verified traveler
Incredible hotel with great amenities, it also pet friendly with certain space for them. The pool is also great.
Leisure Partner
10/10
Exceptional
16 Sep 2020
TravelerM
Excelente hotel en buena ubicación. Tal vez el mejor desayuno que he tomado en un hotel, fuera de pisos ejecutivos. Staff extremadamente atento.
Leisure Family
10/10
Exceptional
15 Sep 2020
Verified traveler
I loved the hotel accommodations and staff. The staff was very friendly and accommodating. The hotel itself is clean, well decorated, and has a enjoyable ambiance. The bed was amazingly comfortable. And the black out shades had us sleeping in super late. I loved it. They are pet friendly and our dog enjoyed himself too
Leisure Family_with_children
8/10
Excellent
20 Jul 2020
JuanFelix
The pool is fantastic.. It is warm, a great gift at the end of the day
Leisure Family
10/10
Exceptional
01 Feb 2020
Verified traveler
Quality breakfast every morning.
Kind staffs. Clean rooms.
Business Partner
10/10
Exceptional
16 Jul 2026
Roxana Vanessa
Todo excelente
Family_with_children
10/10
Exceptional
29 Jun 2026
Gustavo
Muy buenas atenciones muy recomendable
10/10
Exceptional
28 Jun 2026
Israel
Buen hotel y práctico para venir con la familia
Friends_and_family Family
8/10
Excellent
18 Jun 2026
veronica
habitación limpia, buena ubicación
10/10
Exceptional
25 May 2026
Alberto
Hola. A manera de que sea un opinión constructiva les comento.
Todo bien, por poner detalles.
La alberca casi no tiene toallas, hace falta surtir mas ya que en dos días no tuvimos, gimnasio mismo caso. Prendieron la musica d ela alberca a las 7:30 am el sabado, creo que es muy temprano y las hab. de pb. se escucha mucho.
Buen servicio.
Friends_and_family Family
8/10
Excellent
19 May 2026
Víctor
me encontré un alacrán en el
baño de mi habitación…
10/10
Exceptional
03 May 2026
Angelica
Siempre es un gusto hospedarse en aloft, hacen de la estancia una grata experiencia
Partner
10/10
Exceptional
25 Apr 2026
Pamela
El restaurante u el
Personal todos muy atentos!
Partner
8/10
Excellent
12 Apr 2026
RAMON BERNARDO
El hotel estaba lleno y no había lugar para sentarse en la alberca y no ha control sobre camastros y mesas
Friends_and_family Family
10/10
Exceptional
04 Apr 2026
Crispin
Buen lugar para una estancia corta
Family_with_children
6/10
Pleasant
04 Apr 2026
Jorge
Alto costo para lo que se ofrrece, servicio del comedor desayuno sin variedad, el mismo pastel toda la semana
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Karen
Yo no llevaba mascotas pero había mucha gente que si
Self
10/10
Exceptional
21 Mar 2026
CYNTHIA
Un hospedaje muy agradable, todo muy limpio.
6/10
Pleasant
22 Feb 2026
JORGE
Hdhd
10/10
Exceptional
25 Jan 2026
Alex
Bien
10/10
Exceptional
20 Jan 2026
Pablo F.
Excelente servicio, ubicación y seguridad
Business
8/10
Excellent
02 Jan 2026
Karina
El personal de limpieza no pone tanto cuidado si ya se acabó el shampoo o los Kleenex, el baño y la regadera no sentí que estuviera muuuuuy limpio
Leisure Family
10/10
Exceptional
16 Dec 2025
Lorena
Habitación amplio baño espacioso
6/10
Pleasant
29 Nov 2025
Esteban
El hotel no aplica los beneficios VIP de expedia
Leisure Family
8/10
Excellent
28 Nov 2025
ariadna
LA LIMPIEZA DEL LUGAR BUENO
Leisure Partner
10/10
Exceptional
21 Nov 2025
Fernando Tapia
el lugar es muy moderno, muy comodo, las habitaciones de buen tamaño para los que vamos solo de trabajo, limpias y con todo cercano.

las areas comunes estan muy superiores de la mayoria de los hoteles
Business Self
8/10
Excellent
17 Nov 2025
TATSUYA
ペット可であったが、部屋の清掃が遅いのと汚れがあり、改善してほしい
Friends_and_family Family
6/10
Pleasant
17 Nov 2025
Luis
El área de la regadera se anegaba el agua
10/10
Exceptional
27 Oct 2025
Juan Manuel
Buen equipo
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Marcela
Habitación amplia, limpia y moderna.
Muy amable el personal
Leisure Family
6/10
Pleasant
21 Oct 2025
Leonardo
El hotel está bien ubicado, pero está descuidado, con poco mantenimiento, las persianas no funcionan. No volvería a hospedarme aquí.
Business Family
10/10
Exceptional
04 Oct 2025
Roberto
Todo bien
10/10
Exceptional
04 Oct 2025
Marco Aurelio
Siempre una gran atención en este hotel.
Partner
10/10
Exceptional
03 Oct 2025
JOAQUIN
Todo muy bien.
10/10
Exceptional
02 Oct 2025
Ma de los Angeles
.
Self
10/10
Exceptional
19 Sep 2025
Geney
Todo excelente
10/10
Exceptional
16 Sep 2025
Veronica

Hotel PET friendly

Súper recomendable, en esta ocasión viajamos con nuestro perrito y la atención fue excelente..
Y en cuestión del hotel súper recomendable..
Friends_and_family Family
8/10
Excellent
09 Sep 2025
CLAUDIA CECILIA IBARRA
Está linda la habitación, un poco pequeña pero agradable y confortable, se descansa muy bien en la cama comoda
Business_and_leisure Self
10/10
Exceptional
07 Sep 2025
Ariel
Se aceptan mascotas.
Leisure Family
10/10
Exceptional
25 Aug 2025
Miguel
J
8/10
Excellent
09 Aug 2025
Juan José
Muy bien!
Leisure Family
10/10
Exceptional
26 Jul 2025
Andres
Me gusta la apertura con los perros
Friends_and_family Family
2/10
Poor
24 Jul 2025
Roberto
Muy sucio hotel y habitaciones.
10/10
Exceptional
06 Jun 2025
Jose
excelente relación precio pagado/calidad de alojamiento recibido
Self
2/10
Poor
31 May 2025
Denisse
Muy poca gente para atender , le falta mantenimiento , no sirve el aire acondicionado , no había lugar para desayunar . Fatal
8/10
Excellent
23 Apr 2025
Obin

Bueno para viaje negocios

Viaje de negocios por lo que una habitacion sencilla era suficiente. El hotel se encuentra en buen estado, con buena alberca y gimnasio. La habitacion era comoda y bien organizada. El baño tiene el techo de la ducha con necesidad de reparaciin y pintura. Todo lo demas estuvo bien.
Business
8/10
Excellent
22 Apr 2025
JUAN CARLOS
El hotel tiene muchas áreas de oportunidad para brindar un mejor servicio, pienso q si saben que tienen la ocupación casi llena no deberían manejar el day pass porque no tienen suficiente personal ni espacios para tanta gente, lo comento porque el área de alberca no está bien controlada, permiten bebidas en botella de cristal q es muy peligroso y se ve muy mal q metan hasta hieleras con bebidas alcohólicas etc dejando todo muy sucio mucha basura y al día siguiente no tienen personal de limpieza suficiente .,.
Adicional los tres días q estuve no hicieron el aseo de la habitación aún cuando se le pedía a la persona encargada.
Ojalá lo tomen en cuenta porque pueden mejorar muchísimo.
Friends_and_family Family
8/10
Excellent
25 Feb 2025
Francisco Roman
Si regreso
Leisure Partner
10/10
Exceptional
24 Feb 2025
Luis Alberto
Muy bien
Friends_and_family Family
8/10
Excellent
03 Feb 2025
Jesus Antonio
La regadera de la habitación se sale el agua cuando te bañas.
las toallas están un poco viejas.
El hotel No se mantiene limpio y tampoco los elevadores.
Partner
10/10
Exceptional
12 Jan 2025
Manuel

Excelente lugar

Muy buen lugar! Aceptan mascotas que es llo que en esta ocasión necesitábamos , muy bien todo , el restaurante excelente servicio
Friends_and_family Family
10/10
Exceptional
27 Dec 2024
Juan Carlos
Excelente servicio de parte del personal, siempre atentos
6/10
Pleasant
26 Dec 2024
Cindy
No hay servicio a cuarto , los alimentos de muy mal gusto , compramos una pizza y estaba fría , es más, el personal del lobby no fue tan amable y nos hicieron esperar una hora después del checking
Leisure Family_with_children
10/10
Exceptional
26 Dec 2024
Rodolfo

Excelente

Muy bien
Friends_and_family Family
4/10
Poor
08 Dec 2024
Juan
Todo en general bien,pero llegué a la 1:20 am y me dijeron que tenía que esperar 1 hrs aproximadamente para poder hacer check in por falta de habitaciones.
Leisure Family
6/10
Pleasant
30 Nov 2024
Odett
Muy clasista y elitista con los mexicanos. Mucho extranjero
Business Self
10/10
Exceptional
05 Nov 2024
BENHUR
Exelente hotel
6/10
Pleasant
28 Oct 2024
Mauricio
Solamente servia un elevador, pésimo servicio de cocina
Partner
10/10
Exceptional
16 Oct 2024
Marina
Nos encantó la estancia!
Leisure Partner
10/10
Exceptional
14 Oct 2024
Rafael
Me gustó mucho el hotel y la habitación
Leisure Partner
10/10
Exceptional
06 Oct 2024
MANUEL ALEJANDRO
Excelente costo / beneficio del hotel, servicio y atención
Leisure Family

Location & surroundings

Aloft Queretaro
Carretera Queretaro San Luis P, Querétaro, Mexico

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Aloft Queretaro

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