Walton Hotels Galata

Turkey , Istanbul
ISTANBUL, Bankalar Caddesi, Şair Eşref Paşa Sokak, No:4, 4
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75 reviews shown

10/10

Exceptional

11 Oct 2025

EFTHYMIA

From the moment we arrived, the reception team made us feel genuinely welcome. Every member of staff we encountered was incredibly kind, attentive, and eager to help with anything we needed. They went above and beyond to make our stay as smooth and comfortable as possible, it truly felt like they cared about every guest personally.
The check-in process was quick and effortless, and the receptionists were always smiling and ready with great recommendations for local restaurants and things to do. Their warmth and professionalism set the tone for our entire stay.
The rooms were spotless, spacious, and very comfortable, clearly well looked after. We also really enjoyed the breakfast, which offered plenty of fresh and delicious options to start the day. Everything was presented beautifully and kept well-stocked.
We couldn’t have asked for a better experience, highly recommended!

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

faizel

We came in on a late flight from Cappadochia and the staff were just amazing - helped us book our transfer from the airport last minute and more than accommodated our late check-in. The bed and linens were super comfy and just what we needed to get some rest after a late check-in! We would have liked to stay longer but the hotel was sold out. Really nice rooftop restaurant and view of the city as well. Salim, one of the front office staff was amazing helping us book our dinner cruise on the Bosphorous and providing us some great tips on things to do and see in the city!

Leisure Partner

6/10

Pleasant

15 Sep 2025

Dean

all the staff were very friendly and helpful and spoke good english. The rooftop bar/restaurant is good and the views are amazing. But the facilities in the room were not up to standard. The TV never worked and the showerhead didn't work. The hotel is in a funny area. The immediate streets around it are very dark and there can be a lot of garbage, but two streets up the hill is a street full of cafes and restaurants and Galata tower. All in all - you almost get what you pay for. My advice is go have dinner or drinks at the bar, and stay somewhere else.

Business_and_leisure Self

10/10

Exceptional

29 Jun 2025

Patrick

Great location for our visit, within easy walking distance to several sights and plenty of places to eat and shop.

Leisure Family

10/10

Exceptional

27 Apr 2025

Aaron

Great location. Was a bit hard to find at first but once we did find it and got accustomed to the area found it to be a perfect central location!

Leisure Family

10/10

Exceptional

22 May 2024

Zygmunt

Nice place, clean, i recommending

Leisure

10/10

Exceptional

17 Oct 2023

Maria

The guy in the reception was very kind, polite and helpful.
The bed is very soft.
Very clean.

Leisure Family

10/10

Exceptional

13 Oct 2023

Victor

Nice hotel in a busy area. Very good location. Great rooftop.

Business Self

6/10

Pleasant

25 May 2023

Shelley

Staff was wonderful, very friendly but the property needs some TLC and it is not soundproof at all. We had a room on level 1 near reception and we could hear everything when guests arrived, talking etc. there was also noise coming from the room above but this is because there are no carpets on the floor. Shower head needed repair and the over head shower did not work. There was also issues with cleanliness of the rooms - they were not cleaned to a high standard.
Breakfast was ok but we felt it had very little to offer and a few days we didn’t bother to attend. Location was ok.

Leisure Partner

10/10

Exceptional

02 Apr 2023

Meghan

My partner and I stayed at this hotel in January. It was a very nice hotel for the price. It is close to the Galata Tower where there was lots of fun shops and places to eat. It is also in close proximity to the trains. The staff were very nice and always willing to help when we had questions. We had breakfast on the rooftop restaurant every morning and often finished our days up there enjoying some of the amazing cocktails made by the bartender, Huso. We talked to Huso on our first night in and he provided us with many recommendations for things to do during our visit. We really have him to thank for making the trip as amazing as it was. We are planning to come back to Istanbul and stay at this hotel again!

Leisure Partner

10/10

Exceptional

30 Oct 2022

Neesha

Management was extremely helpful and professional. Excellent customer service I will definitely return!

Leisure Friends

10/10

Exceptional

14 Aug 2022

Elise

Wonderful experience

Partner

10/10

Exceptional

20 Aug 2021

Aydan

Great service! Great place!

Great experience! I highly recommend this place. Huseyin very cool guy. He is so kind 🙏 thank you for all, Walton Hotels Galata ❤️

Friends_and_family Family

10/10

Exceptional

12 Aug 2021

Verified traveler

Staff and owners very friendly and helpful, room was clean and comfortable.

Leisure Family

10/10

Exceptional

29 Jul 2021

Lauren

Such a great staff!

I am so happy with the staff here and the room, everyone was so nice and accommodating!

Friends_and_family Friends

10/10

Exceptional

26 Jul 2021

Lauren

Such friendly staff and service!

The team at this hotel was extremely friendly. My room was perfectly cleaned and always set up nicely each time. What an amazing staff!

Self

8/10

Excellent

21 Jan 2020

Zak

Good stay

Excellent area. Comfortable room on the whole, but a little sparse. Breakfast on the rooftop has beautiful view but not the best variety or quality... service very good.

Partner

10/10

Exceptional

30 Sep 2019

Mike

Nice cozy hotel, conveniently located - walking distance to Galata, Taksim and the Bosphorus. The staff was wonderful and the restaurant terrace had a great view whether for breakfast or supper. The rooms were pretty spacious, ideal for families with kids.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2019

Sharon

Excellent little gem of a hotel - highly recommend

Dont be put off by the overall rating. This hotel is a little gem, rooms as featured and clean very comfortable and stylish. Take the hotel tel number with you and get your driver to call ahead as its not easy to find, the staff will help your driver with directions. Excellent roof terrace for the evenings after sightseeing. Breakfast excellent - book it you wont regret it.

Family

8/10

Excellent

03 Jul 2019

James

Ideal stay

Enjoyed a five night stay with the hotel nicely situated just away from the crowds. Short walk to the attractions in Galata and nightlife in Karakoy which has a mixture of cafe, bars and restaurants to suit all. Service in hotel was warm and welcoming with a smart roof top bar. Staff were helpful and always on hand - barman has plenty of suggestions and top tips to get around plus mixed a good cocktail. Room was spacious and comfortable but coffee/milk were extra. Breakfast was extensive appears to cater for all needs. Would return if visiting again

Partner

8/10

Excellent

14 May 2019

Verified traveler

Great and out of the way but also central enough to walk everywhere

Leisure Family

8/10

Excellent

06 Dec 2018

Verified traveler

Very helpful staff, had a ball :-) Clean and tidy, loved the rooftop bar and the breakfast was very nice..

6/10

Pleasant

12 Oct 2018

Marmary

Good location by Galata Tower if you can find the place. Our cab drive couldn't. WIFI was poor the day we arrived; they had to call a tech.

Hip interior.

4/10

Poor

22 Sep 2018

Douglas

Good area and nice hotel, but we had a few problems.
When we arrived the lift broke, we were told to walk up 5 floors carrying our luggage (no offer to help).
The air conditioner in our room was extremely noisy and I couldn't sleep, it then leaked water on a broken light switch and we had sparks during the night. The power was cut several times during our stay. Wi-fi never worked on the 4 nights we stayed.
We were then offered a bigger room for our last night, which was a great improvement.

Partner

8/10

Excellent

09 Aug 2018

Muzzammil

Really nice clean and spacious rooms

4/10

Poor

27 Jul 2018

Verified traveler

Should be 2 stars

Location not far from galata tower at all. But all other shops in front and around seemed like they have gone bankrupt. Check in staff was rude. Checkout staff was polite. No window in my room. Wouldn’t stay here again.

Friends

8/10

Excellent

17 Jul 2018

Chris

Convenient location, nicely decorated, clean rooms

We really enjoyed our stay here. The location was perfect for sightseeing during our first time in Istanbul. The room was clean, a reasonable size and nicely decorated. The only reason it did not earn a 10/10 is that several of the decorative fixtures were lose, fragile or a bit wonky. But this is more than made up by the friendly and helpful staff and prime location. Also, we were happy to take their offer to request a shuttle to the airport. We found the taxi drivers in Istanbul rather useless at finding destinations (we did most of the navigating ourselves using google maps) and the tiny street of the hotel is hard for them to find. But the shuttle was perfect and good value.

8/10

Excellent

09 Jul 2018

Farzana

Very helpful staff and service

The staff at this hotel was very helpful, they were always willing to fix any problem. I was given an upgraded room for a couple of days when I learnt that their standard rooms did not have an outside window. The interior is modern and clean. The bathroom is as per the photos, has a good shower water pressure although one of the room's toilet flush was very slow (room 104). They even provided facial cotton pads (useful for make up removal), tea and coffee facility and a fridge. When I changed back to a standard room, the fridge in the standard room was not working properly but I did not complain about this as they had already given me an upgrade. I learnt that there was several exits to 'Sishane' metro station and depending on which exit one took the street could be hard to find. I had taken the Istiklal street exit and this one was the farthest route to finding the hotel's location. The location is good for accessing Galata tower or Istaklal street. The roof top cafe and restaurant was very nice looking and had a good view.

10/10

Exceptional

17 Jun 2018

Maxim

Great hotel in Galata

Great location - close to wonderful restaurants, shops, and still within walking distance to Sultanahmet. The surrounding streets are very quiet and people-free at night, which is great from a noise perspective, but may be a little alarming to some if coming back to the hotel late.

Very modern aesthetic, a wonderful rooftop restaurant which serves a delicious breakfast in the morning, and friendly staff willing to make recommendations. Would definitely stay here again!

Family

2/10

Poor

29 May 2018

Melis

Staff is horrible no vip treats no smile nothing at all

10/10

Exceptional

22 May 2018

Nora

Great value for money

Excellent value for money. We paid 45 euros for one night, a real bargain. The hotel is simple but clean and convenient, close to great shopping and dining choices as well as to the metro. The staff was helpful, we had no complaints whatsoever. If you're on a budget, this hotel is an excellent choice.

Partner

8/10

Excellent

22 May 2018

Verified traveler

The location is good and the room size is decent. The Bed was too soft and uncomfortable, the mattress protection sheet had dirty spots on it. The breakfast is below average and not worth the extra money. Overall it's a good place to stay in, but for the price it's a bit overrated.

6/10

Pleasant

19 May 2018

Verified traveler

Not a good hotel

The hotel is nice but the location is very bad. Not clean and the room was very very small. Not even a window.

Family

2/10

Poor

11 May 2018

jim

Horrible hotel

Hotel is located surrounded of many hardware stores,it look like a flee market. To get a taxi you have to walk two or three block, cause streets are narrow and are full of truck that are been unloading all day long. I spend two night at that hotel and I had to moved to another hotel, the air conditioner was not working and I called the front desk and he said to open the windows. Breakfast is been served at 8am, which is a hard piece of bread and coffe. Avoid this hotel. Pictures from the hotel showing on the website are photoshop, hotel is old and in disrepair

10/10

Exceptional

19 Apr 2018

Reg

Cool rooms

A taxi will not be able to take you right to the door. So if you have lots of bags...However it is a really nice place. Room was comfortable and had cool paintings. Rooftop bar has a good view and the Galata Tower is a 2 minute walk. I would recommend this hotel

6/10

Pleasant

17 Apr 2018

Verified traveler

Great location and Staff

Room was tired and lacking in preparedness. But staff tried to make it all work

10/10

Exceptional

25 Mar 2018

Verified traveler

Lovely family that runs the hotel. The hotel room was comfortable and well maintained and adequate amenities were provided. Breakfast was tasty and we enjoyed the rooftop view. The neighborhood is in a perfect location - safe and easily accessible to all the major sites.

Family

8/10

Excellent

16 Mar 2018

serkan

Our stay at hotel was really comfartable but local area was like electrician shop bazaar, during the day full of noise , evening quiet and scary.
We left the hotel 7:00 am and water did not flow and we couldn't take a shower before our travel .They should have water tank or something like that ,it was unacceptable

Partner

10/10

Exceptional

23 Feb 2018

Oleg

Great Hotel and Amazing Staff

All Staff who work there are Above and Beyond, they made our expirience unforgettable and joyfull in every way. Hotel itself is pretty small and have nice clean rooms with modern furniture. Shower was a little trouble with unpredictable water temperature adjustments. Overall it was one of the best expiriences that I had when visiting Istanbul, we will be back again for sure.

10/10

Exceptional

08 Feb 2018

Verified traveler

Nice hotel near Galata tower

Only a couple of blocks from the Galata tower on a side street. Easy check in and courteous staff. Clean and modern room.

10/10

Exceptional

03 Feb 2018

Oleg

Great Hotel and Amazing Staff

All Staff who works here are just Above and Beyound, they made our expirience unforgettable and joyfull in every way. Hotel itself is pretty small and have nice clean rooms with modern furniture. Shower was a little trouble with unpredictable water temperature adjustments. Overall, it was one of the best expirience that I had when visiting Istanbul, will be back again for sure.

8/10

Excellent

22 Jan 2018

Verified traveler

Good

The location, cleanliness, size of the room, hotel staff are great. Three disadvantages; in the hotel info it says 24 hour check in but when we arrived there at 10.30, we were told that the check in is at 2pm. If that's the case, the correct info should be given in the hotel info. However; the staff let us check in and solved the problem quickly after 5 mins. That was a plus. Second problem was the smell of smoke. As soon as I get out of the room, I could easily smell smoke and even more, smoke smells cxame to my room, too. There was definitely someone smoking close by. The last problem was the noise at night. The room could easily hear noises especially at night. I am not talking about the noise form outside but from other rooms. I could easily hear everything and anything from the next door! That was very annoying. But, overall, this is a great hotel in terms of cleanliness and help of staff and location.

Family

6/10

Pleasant

06 Jan 2018

Verified traveler

Good location for Galata. Nice staff. Rooms a bit tired.Nice rooftop bar. Bad shower

10/10

Exceptional

08 Sep 2017

valdir

Nice boutique hotel with the best staff

This hotel has the most friendly and helpful staff. I didn't catch the name of the man in the front desk, but his man sets the bar high for service, goes far beyond for the guest in every detail. I would definitely come back when visiting Istanbul. Also very convinience location.

8/10

Excellent

07 Aug 2017

Verified traveler

Nice Hotel

The stuff is really good! :-)
The shower is really bad, very difficult to mix Hot and Cold water, and the water stream is weak :-(
The bed is very comfortable :-)
The air condition was not strong enough for the big queen room :-(
The breakfast is OK just average (no buffet, no fresh juice included) :-/

Partner

10/10

Exceptional

11 May 2017

Mark

Great hotel for a few days in Istanbul.

Have stayed twice there, both times a delight. The rooms are smart. The staff are wonderful - incredibly friendly and helpful. Upgrades offered both times. The roof top bar and restaurant have views across the Golden Horn.

10/10

Exceptional

18 Apr 2017

Serdar

I strongly recommend this hotel

I stayed there for my short trip to Istanbul on 11 April. Hotel is extremely clean and furnished with a modern touch. The staff are helpful and professional. I did not try the restaurant at the terrace but it has a stunning view. I will definitely stay at this hotel again.

6/10

Pleasant

23 Mar 2017

Verified traveler

I was not happy with breakfast there: for some strange reason on the second day the waiter brought half of what was served a day earlier.
Overheard him telling other customers they may get some water, but this would cost extra. Sure way to keep the place quiet and empty...
Would never stay there again

10/10

Exceptional

07 Mar 2017

newyorker

Good location and great staff!!

I live in newyork and I visit my country. I stated at Walton Hotel and I had great experience. New building, great location, great stuff... I stayed couple of different hotel in same location but Walton is the best one for sure.
It's walking distance to
Taksim, emonu, grand bazaar, blue mosque, Aya Sophia etc.

10/10

Exceptional

19 Dec 2016

MJK

Best Hospitality, great location

Everything what other people posted is true. The welcome kit is incredibly helpful to navigate the city! I was very pleasantly surprised with the friendliness of the staff, they are a rare breed of customer oriented hoteliers.

It's a very small boutique hotel, where you instantly feel at home.

I made the right decision to book a private airport transfer, otherwise I would have never been able to find the hotel. Once you get familiarized with the area, you'd realize that it's one of the best areas in the city. You may find tourists around Galata tower only. There are amazing eateries around the area,patronized by locals only. Few min to a Metro and Tram Stations. It would take only 3 stops with the tram to reach the tourist stuff.

Special thanks to Farida, who provided an exceptionally genuine service. Nothing forced, all natural. True perfection!

Though they have a restaurant on top with a beautiful view, I would strongly recommend to get breakfast elsewhere and save some bucks.

Went there in December and it was freezing, but totally worth it as there were virtually no tourists anywhere!

Would absolutely return to this hotel in the future.

I would suggest a few things:
Tissues in the room
Change pillows to something that doesn't resemble a flotation devise, feathers would be good.

10/10

Exceptional

25 Oct 2016

henna

Great hotel and great service!!

Great hotel located in central Istanbul. Close links with metro, tram and ferry links. Lovely boutique interior, nice shower and comfortable bed. On arrival benan the manager gave us a mobile phone that can be used as a hotspot when out and about. Also to contact the hotel in emergency. An Istanbul travel card and maps. All useful things for us. All the staff went out of there way to make our holiday great. No request was too much. Farida at reception was always happy to see us and full of warmth. Young Abdullah was also very helpful. Would recommend everyone to stay here whilst in Istanbul.

10/10

Exceptional

22 Sep 2016

Joel

Highly recommended and well deserved top marks

From the moment I entered the hotel the staff warmly welcomed me and treated me with a warm Turkish coffee. Staff made the effort to
get to know me and what I wanted to do for my trip. They provided me with useful information about the city, a map of the metro and tram lines and also a wifi device I can use during my stay. I've stayed in many hotels like Shangri La, Hyatt etc but I've never experience this type of customised service that was personal and unique. I would definitely recommend my friends to stay here if they ever visit Istanbul.

10/10

Exceptional

13 Jun 2016

Hunter

Wonderful hotel in a great location

Walton has some extremely helpful stuffs. Services were beyond expectation: free upgrade, welcoming breakfast, free airport shuttle bus and free mobile wifi hotspot, your business trip do not get better to start with.

Location is great, walking distant to Galata Tower, Galata Bridge (also where you can take tram, just in case you are a Melbournian and can live with out tram), Taksim Square.

Relatively easy to go everywhere, by taxi, tram, metro.

Rooms are not huge but big enough, well facilitated with good art works.

8/10

Excellent

01 Jun 2016

Verified traveler

The hotel is very new, only opened for 2 months. The hotel deisgn is very modern, clean, nicely decorated. It has a rooftop restaurant/bar which has a great view of the neighbourhood. We got up grade from regular to king suite after sleeping one night and found tiny bugs--not scarry in the bathroom. The receptions are very nice and friendly and tried to help me in everyway possible. The location is very close to the neighborhood restaurants/ cafes/ shopping. During the day has a lot of small lightig stores around with lots of cars but at night is very peaceful.

Family

10/10

Exceptional

26 May 2016

Verified traveler

Great stay at Walton Galata

Service was outstanding as well as view from the rooftop restaurant.

Partner

10/10

Exceptional

10 May 2016

vivek

I had a very comfortable stay at the hotel and Erdrar and Mariya at the front desk were extremely helpful and knowledgable about the Restaurants, Places of interest and helped me plan my break at Istanbul.

10/10

Exceptional

04 May 2016

Philippa

Great Hotel in Vibrant Area

Galata is an up and coming vibrant area perched on a steep hill overlooking the Golden Horn. Don't be put off by the down trodden streets and graffiti of the local streets, when you walk through the doors of the Walton Hotel Galata all is luxury. The staff are exceedingly friendly and helpful, the hotel luxurious and modern with heavenly beds, walk in showers and all the little luxuries. An added benefit was a free phone that you could take with you as you traveled the city providing a mobile wi-fi hotspot and access to a constantly monitored whatapp link with the hotel so they could even help you when out and about. They also loaned our free istanbulkart (the Istanbul version of an Oyster card) so that you could get discounted transport and museum entry. They arranged airport transportation for us (highly recommended)and printed out our online boarding passes; received shopping delivered back to the hotel and generally were kind; helpful and courteous. We will be going back and staying here. They also have a sister hotel across the river in Sultanahmet.

Family

10/10

Exceptional

22 Apr 2016

Verified traveler

Chic Hotel and Excellent Location

It is a trendy boutique hotel in a nice neighbourhood. Rooms are beautifully decorated and quite comfortable. Service is excellent from the check-in till the check-out. The location is also very convenient to discover the city on foot.

10/10

Exceptional

19 Apr 2016

Beste

Very nice hotel

The hotel is very fancy, the staff is very helpful, while you are staying at the hotel you have a feeling that you are at home.

10/10

Exceptional

15 Mar 2026

Ayşenur

Evet

Business

10/10

Exceptional

10 Feb 2026

Marek

Gute Lage, Zimmer sauber, Frühstück reicht völlig aus. Sehr empfehlenswert

10/10

Exceptional

22 Nov 2025

Gloria

Sehr liebevoll eingerichtetes Hotel nahe dem Galataturm. Bequemes Bett, gutes Frühstück in der Rooftop Bar. Vom Mitarbeiter der Rezeption hätte ich mir mehr professionelle Distanz gewünscht.

10/10

Exceptional

22 Nov 2025

Susan

Das Zimmer war groß, sauber und schön eingerichtet, das Personal freundlich und jeder Zeit ansprechbar. Sehr gute Lage. Und die Dachterrasse fanden wir einfach traumhaft. Vielen Dank!

Leisure Friends

8/10

Excellent

10 Oct 2025

peter

God beliggenhed op til stor gå gade og mange hyggelige gader, gå afstand til den gamle by.

Flink personale

6/10

Pleasant

07 Sep 2025

Stéphanie

Trop sombre et peu de service

Partner

8/10

Excellent

01 Sep 2025

Flavia Angélica

Hotel confortável, localização próxima a comércio e restaurantes.

Partner

10/10

Exceptional

22 May 2025

Maria Cristina

Excelente hotel

Muito bom o hotel, otima localizacao quartos confortaveis,otimo cafe da manha , atendimento cordial e prestativo.
Fizeram a gentileza de emprestar o istambul card ...facilitando muito para usar os meios de transporte.
Excelente opção de hospedagem

Partner

10/10

Exceptional

02 Apr 2025

René

Joli séjour à Istanbul

Excellente adresse pour un hôtel en pleine ville d’Istanbul. Accueil très agréable et très disponible. Les chambres sont parfaites. Excellent rapport qualité prix. Petit déjeuner apprécié.

Friends_and_family Friends

6/10

Pleasant

28 Mar 2025

Damien

Great location but bad stay overall

Great location close to Galata Tower. Bed linen was too short, only one of us was covered. Hotel reception very noisy. They told us that we were upgraded but we ended with the same room we booked but with a view on the dark courtyard. Heat pump very noisy. Moisture in the shower and very poor flow.

Partner

8/10

Excellent

23 Mar 2025

Michael

Nette Unterkunft in der unmittelbaren Umgebung vom Galata Turm.

Leisure Partner

10/10

Exceptional

20 Jan 2025

Jana

Sehr schönes Hotel in bester Lage am Galata Turm. Sehr freundliches und herzliches Personal, schön eingerichtetes und sauberes Zimmer, leckeres türkisches Frühstück und nur wenige Minuten zu Fuß zum Galata Turm. Sehr empfehlenswert!

Leisure Partner

10/10

Exceptional

12 Jan 2025

Mediha

İlgileriyle hizmetleriyle herseyiyle çok güzeldi

10/10

Exceptional

29 Sep 2024

ELMA

Rom som har vindu er veldig fine. Utmerket lokasjon og service.

Business Friends

10/10

Exceptional

09 Mar 2024

Aygül

1 Minute vom Galata Turm entfernt. Sehr sehr schönes sauberes Hotel. Personal äußerst freundlich und sehr nett. Denke wir werden auch bei unserem nächsten Istanbul Besuch dort ein Zimmer buchen.

Leisure Friends

10/10

Exceptional

15 Jan 2024

ZÜLKÜF

Personellerin tamamı çok yardımsever ,oda konforlu ve temizdi,konumu çok iyi.

Self