Name: Novotel Bali Ngurah Rai Airport
Address: Jalan Airport Ngurah Rai Tuban, Kuta, Bali, 80362, ID

10/10

Exceptional

23 Jul 2026

Lynne

Not well signposted in the airport and it would be good to have more direct route to entry!
Hotel itself was lovely. Quiet well-appointed room, good 24 hour restaurant, attractive pool area.
Breakfast was AMAZING! So many choices and variety of food, in a very attractive setting. Highly recommend.

10/10

Exceptional

21 Jul 2026

Michael

Clean comfortable room with excellent staff. Very convenient for accessing airport for early and late flights.

Partner

10/10

Exceptional

19 Jul 2026

Michael

We selected Novotel Bali Ngurah Rai airport hotel as we coming in after 20 hrs of travel.
Reading some previous reviews, people had complained about the rooms being noisy.
It's at an airport. What do you expect?
However, what we found was that there was barely any noise able to be heard in our room, in the foyer, in the restaurant.
Being at the airport, it is a great place to stay if you are arriving late or have to travel a longer distance before flying out.
Novotel Bali is very comfortable. The rooms are clean and spacious. The breakfast was excellent with so many choices of suits all tastes.
I live having inlets when I travel and the one made for me here was one of the best I've had. I always ask for extra chilli and the chef listened...
Staff also are very helpful and friendly, not only in the restaurant (and I'm sorry I didn't get their names for personal mentions) but also on reception. Nilam was especially helpful at reception.
Courtyard, pool area, fish ponds, and plenty of space to move around and relax, despite being on airport ground.
Don't expect a fancy resort beach. That's not what this place is. But if you want a good, relaxing, personable stay, I world definately suggest you consider this hotel before heading to other resorts in Bali or on your way home.

Partner

10/10

Exceptional

03 Jul 2026

Paulette

Perfect location for early morning flight

10/10

Exceptional

28 Jun 2026

David

We found this property so convenient for our early morning flight to NZ. No need for early morning taxi rides, just get up, check out and walk to airport check in.
Only issue was the Airport direct access wasn't open until 5 am so we had to walk around a different way but was not much longer.
Recommended stay for late or early flights.

David

Partner

8/10

Excellent

24 Jun 2026

Aisha

Airport access was great. Signage getting from the airport to the hotel wasn't very clear, but after asking a few people, I found it. :) Breakfast options were great.

Self

10/10

Exceptional

21 Jun 2026

Brock

Friendly staff at check-in and breakfast. Breakfast buffet was delicious and incredibly varied. Perfect place for easy stopover super close to the airport

Family_with_children

4/10

Poor

20 Jun 2026

Sanjeev

Breakfast buffet was not good

Family_with_children

10/10

Exceptional

16 Jun 2026

Emily

The rooms and bathrooms were clean and spacious with everything you would need. The breakfast was amazing with many options. I wanted to try them all! The staff were friendly and helpful

Family_with_children

8/10

Excellent

16 Jun 2026

Alison

It was a great place to stay when arriving late to Bali. Very convenient right in the airport

4/10

Poor

15 Jun 2026

Lauren

I wouldn't look to stay here again. The hotel is not as nice as depicted. The rooms are a complete maze, very far from the lobby and very difficult to find your way around. For people with food allergies, ie gluten free / coeliac / intolerant, the menu is extremely poor, as is the understanding of staff. Breakfast was much better than the A La Carte.

8/10

Excellent

31 May 2026

Ashleigh

This a great, convenient hotel for those late night arrivals or early departures. We found it easy to walk to from international arrivals and check in was quick and efficient. The room was clean, bed comfortable and the hotel had great facilities. We would definitely stay again.

Partner

10/10

Exceptional

19 May 2026

Ana Maria

Very convenient location, great staff, very comfortable bed!!! Good restaurant!! Had a wonderful night while on transit!

Self

10/10

Exceptional

13 May 2026

Popy

Always stay at Novotel when I fly in or fly out to Australia.
Restaurant has very good food and all the staff nice and helpful.

10/10

Exceptional

12 May 2026

Susan

Excellent accommodations for an overnight in Bali - the hotel is attached to the international terminal and a very short walk to/from the domestic terminal. Clean, quiet, helpful staff, and good food. I’ve found Novotel Hotels in other Indonesian cities to be excellent as well.

Self

10/10

Exceptional

09 May 2026

Mark

Room was clean and quiet, the staff are helpful and friendly and it is so convenient to get off a late night international flight and walk to your room. We always stay at this hotel on our arrival into Bali and are always happy.

Partner

10/10

Exceptional

06 May 2026

Jay

Great location if you have early flight or any flight. Breakfast is great

Self

8/10

Excellent

04 May 2026

Hideaki

Good

Partner

10/10

Exceptional

03 May 2026

Geoffrey

Great breakfast. Perfect place to stay if arriving or departing late at night

10/10

Exceptional

03 May 2026

Geoffrey

Great hotel to stay at prior to late night departures out of Denpasar

10/10

Exceptional

02 May 2026

Michael

A very convenient stay 5 minutes walk from the terminal. Book a room with breakfast - it's good.

Partner

4/10

Poor

27 Apr 2026

Jessica

The staff were friendly, but the overall hygiene of the hotel was below standard. The pool looked terrible and the water seemed like it hadn’t been changed for quite some time. Even the pool towels had an unpleasant smell. The carpet in our room also smelled like feet.

Family_with_children

2/10

Poor

27 Apr 2026

ANGEL

Staff members were friendly and they tried their best to make our stay comfortable. The facilities are not up to par to what the hotel pictures show on Expedia. We were going to leave the first room we were given because it had a musty odor, moldy restroom, and rat poop droppings along the floor. We were going to leave the premises, but the staff asked if we wanted to stay in another room. The other room had just been cleaned though I did my inspections to see if it was safe to stay. The hotel is surrounded by shut down businesses so there’s nothing available nearby except a 7 Eleven. I wouldn’t recommend this hotel at all.

Partner

10/10

Exceptional

26 Apr 2026

Philip

Great place and collocated with airport

Partner

10/10

Exceptional

25 Apr 2026

Deborah

Lovely big room. Breakfast buffet was great. Nice pool.

10/10

Exceptional

24 Apr 2026

Susan

Breakfast buffet was very nice! Lots of fresh choices, eggs cooked to order and foods from a variety of cultures.

Self

10/10

Exceptional

22 Apr 2026

John

The hotel is right on the airport grounds. That is a nice feature, but it does mean that if you leave the hotel, you need to pay the parking/entrance fee. You can easily go to the airport for food, etc. and return to hotel. Pool is nice. I'd stay here again.

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Christopher

The entire experience was great. Excellent accommodation especially for an airport hotel.

Self

8/10

Excellent

18 Apr 2026

Philip

Need to replace towel as they are worn

Partner

10/10

Exceptional

14 Apr 2026

Kenneth

Breakfast was great.

Partner

8/10

Excellent

08 Apr 2026

Minh

Yes

10/10

Exceptional

05 Apr 2026

Karen

The breakfast is amazing. The pool is beautiful.

10/10

Exceptional

31 Mar 2026

Shaun

Great location for airport

Partner

10/10

Exceptional

28 Mar 2026

brandi

Very friendly and accommodating.

Self

10/10

Exceptional

22 Mar 2026

Pairadeese

Nice and very helpful staff! They even acknowledged it was my birthday! Very convenient hotel next to the airport. Smelled good and looks beautiful. The only issue I encountered was a dark brown/reddish spot on the blanket..made me nervous cause it looked like old blood

Self

10/10

Exceptional

22 Mar 2026

Ruth

Second time i have stayed here and will stay again. I still thinks its an outstanding airport hotel.

Self

10/10

Exceptional

18 Mar 2026

Susan

Convenient. Very nice!

10/10

Exceptional

17 Mar 2026

Steve

All good.

6/10

Pleasant

15 Mar 2026

Jiangmin

Arrived after 9pm,

10/10

Exceptional

08 Mar 2026

Martin

Very nice hotel throughout. Comfortable room, excellent kind and friendly staff, delicious and varied breakfast!

8/10

Excellent

06 Mar 2026

Robert

No spa and no need for shuttle.

10/10

Exceptional

04 Mar 2026

Adoram

Good location for international transit, 3 minutes walk to check in area without leaving the airport

Family

8/10

Excellent

18 Feb 2026

Irvin Henry

Staff was great and helpful

10/10

Exceptional

09 Feb 2026

Mon

Staff are lovely

8/10

Excellent

08 Feb 2026

Yen

Great for just landing late and one night. Breakfast is fantastic.

10/10

Exceptional

07 Feb 2026

Sean

Great place to stopover, food was good, room quiet and really comfy

8/10

Excellent

06 Feb 2026

Katherine

Yes

10/10

Exceptional

02 Feb 2026

Matthew

Outstanding room. Staff were brilliant.

Partner

10/10

Exceptional

28 Jan 2026

Lusia

So convenient, staffs are great beds are comfy breakfast is delicious

Leisure Self

10/10

Exceptional

27 Jan 2026

Lucie

A short 8-10 mins walk without having to go outside at Bali’s airport. Great place when you arrive Bali late after a 20+ hour day in transit. Small rooms but very clean, comfortable bed, nice hot shower. The breakfast buffet the next morning was excellent. Beautiful pool to chill. Perfect place to get your internal clock somewhat adjusted after such a long haul and move on to your next accommodations on the island.

Leisure Family

8/10

Excellent

23 Jan 2026

Carrie

Room was good, nice and modern for a quick stay. Staff at reception was odd- only seemed like one gentlemen knew what was going on. He was excellent and even delivered our bags to the room.
Lounge access was a nice bonus!

Leisure Family

10/10

Exceptional

17 Jan 2026

Ross

Breakfast was great, really close to the airport. The only thing I didnt like was the lack of english speaking tv channels very hard to find any watchable channels but that is my only gripe.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Sean

Quiet, welcoming, lovely food, great stay

Leisure Partner

10/10

Exceptional

05 Jan 2026

Glynn Douglas

I stayed here on two occasions Dec/25 and Jan/26. Both stays were exceptional in all regards. Being right on Bali Airport, it can't be beaten as a transit hotel. The included buffet breakfast was excellent. I enjoyed the generous sized swimming pool (which had accompanying kids pool for families) for doing laps.

The establishment's self rating was four star. For many aspects (Internet speed and ease of connection which included sufficient bandwidth for WiFi calling and WhatsApp voice was pleasantly surprising.) I'd give five star rating.

An excellent coffee pod machine was included in the room. The gymnasium on two levels though compact, housed sufficient machines to \"keep in trim\" for a short stay.

I mentioned at checkout that if Novotel built this establishment on a beach I'd be their first customer!

Leisure Self

10/10

Exceptional

01 Jan 2026

Susan

Great location, speedy friendly check in and great comfortable clean rooms

Leisure Partner

10/10

Exceptional

24 Dec 2025

Ellen

Very convenient location and friendly staffs. It seems that the building is a bit old - musty smell and confusing layout but this is a transit hotel and not a resort so overall it is a good stay

Leisure Family

8/10

Excellent

13 Dec 2025

jane

Handy location , quiet , good breakfast and friendly staff

Leisure Family

10/10

Exceptional

12 Dec 2025

Nicola

Staff were helpful and welcoming. Room was cool, with a lovely comfortable bed.

Leisure Family

4/10

Poor

09 Dec 2025

Suann

First annoying thing was that when stepping into my room, even before putting the key card in the power slot, the TV comes blaring on, with all its promos and choices. Because there are no good International news stations, I promptly turned it off (that required some adept moves). A minor annoyance, I thought, because at other Novotel Accor locations, I've found the same thing recently.
i had to check out just before 5 am, so I set my alarm for 0400 hr. I was asleep just after 9pm. At about 11:45pm, the TV came on, same loud volume as if I had just walked in the door! I got up, turned it off, and tried to call the front desk to tell them of the malfunction but the phone was not working, no matter how I tried. Just a loud tone and no connection. Disgusted and tired, I went to bed, had difficulty falling back to sleep, then the TV blasted me again at about 1am. Repeated the Power Off and reset and hoped for sleep, then the third time at 3am was the last straw and I dressed, went downstairs (elevators were not functioning) and was told that there were electrical problems and/or testing taking place. I was firm when I expressed, in detail, what I had been through, but didn't \"lose it\" until the gentleman at the front desk asked if I had tried to turn the TV off. I had just told him that I did, each time the TV with its loud elevator music came on. I also expressed my dismay about not being able to communicate with the front desk. There is more to this review but no space for it

Self

6/10

Pleasant

03 Dec 2025

Joanne

Staff are friendly.

Breakfast could be better, the roti canai tough to eat and cold. Samosa is cold. Only one dish was meat apart from the usual hot dogs and bacon.

If you like Indo Mee and eggs there are options how you want it to be cooked.

Choose this hotel only if you have a really want early morning flight as it is located in the airport with easy access to international departure.

An important note: There is no free shuttle to any malls near by. And if you want to get a Grab out of the hotel. There is a charge of airport parking 12K and the surcharge is like 100k to get out of the airport vs. Nearby airport hotel give you free shuttle to malls and no extra charges to Grab. E.g. a nearby place like to Krisna Oleh Oleh is like 125K if you take from Novotel and if you manage to find your way to walk out of Novotel and out of the airport area which likely to take 20mins walk that will cost only 25K without all the extra charges. The only consolation when you return the cost is 25K to Novotel and 12K for airport parking.

Depending which room you are located away from the exit, you will likely to experience a long walk away from the nearest lift.

No coin laundry available.

Food within the airport is expensive and there is not much food option even if you want to walk out of the airport you will likely need to grab out and grab food would also be difficult as stopping at Novotel the rider need to go up look for staff to waive off 150k parking fees.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Suann

Just what I needed for overnight stay before my charter to Wakatobi

Self

8/10

Excellent

25 Nov 2025

Stephen

breakfast menu was excellent. We stayed here twice on our trip from Istanbul & again on our trip from Thailand . Excellent location, they even said that we can bring our luggage cart from the airport to the hotel (about a 7 minute walk) and they returned the luggage cart for me !!

Leisure Partner

10/10

Exceptional

18 Nov 2025

Mary

Position, position, position. Great breakfast and friendly, efficient staff.

Self

8/10

Excellent

17 Nov 2025

Florence

Room was lovely, had a strange smell at the start but you get used to it. It’s very clean and beds are very comfortable. Breakfast buffet is excellent. Just needs a carpet cleaning in the hallways

Leisure Partner

8/10

Excellent

12 Nov 2025

Ulielo

My overall stay was amazing,clean room,safe secure hotel and convenient.The food was nice and fresh ,staff were very friendly and helpful from reception and to the restaurant too.I will definitely stay again and do recommend this hotel.

Leisure

10/10

Exceptional

10 Nov 2025

Lucie

Great in transit room. Arrives late in Bali. Left for our next stop the next day. Small but comfortable room. Just wish they had fans or lower for cooler temperature. Felt prett stuffy. Excellent breakfast in the hotel restaurant.

10/10

Exceptional

06 Nov 2025

Helen

Great hotel , great price .

8/10

Excellent

04 Nov 2025

Michael

A great choice at the airport. But, as usual, the food lets it down. Somehow breakfast just isn't up to scratch generally. The variety and appeal just isn't there. They really need to review their catering.
This time. I was hoping for a cappuccino with soy milk. Basically the staff member I asked said 'no' and pointed to the automatic coffee machine. Pretty poor, especially since at times the breakfast is way overpriced in my opinion.
My restaurant experiences have also been disappointing. They just don't seem to get things right in terms of the dining.
Having said that, the staff are really nice people and the hotel itself is clean and welcoming.
It can be hard to find - but people in the terminal will let you know how to get there. It takes about 5 minutes walk from the international arrivals area.
Very convenient and comfortable.

Leisure Self

6/10

Pleasant

02 Nov 2025

Robert

Quick and easy but showing its age.

8/10

Excellent

02 Nov 2025

Tyler

The air conditioning was not the greatest and staff tired to enter our room while we were asleep they said they had the wrong room. Not impressed

Leisure Partner

10/10

Exceptional

01 Nov 2025

Natasha

Staff were amazing and we scored a free room upgrade

Leisure Family

10/10

Exceptional

29 Oct 2025

Diana

Lovely helpful staff, clean modern room and expansive high quality, delicious and nutrition breakfast buffet.

Leisure Self

10/10

Exceptional

27 Oct 2025

Kellie

10/10 Stay

As an ACCOR PLUS member we booked into this accommodation for the afternoon as we were due to fly out of Ngurah Rai Airport at 11.50pm. We were pleasantly surprised the hotel is smack bang in the middle of the airport and a casual 3 minute walk to the international airport. We loved our room which included unlimited access to the Premier Lounge, infinity pool, rooftop bar and restaurant.

Partner

10/10

Exceptional

25 Oct 2025

Kenneth

Employees were excellent. Hotel was clean and quiet. 7-10 .inute walk to domestic departures. Closer to international departures. Would highly recommend.

Leisure Family

10/10

Exceptional

23 Oct 2025

fiona

Very convenient for overnight airport stay.
A short walk for the terminal.
Very friendly staff, excellent food. Clean and comfortable rooms.

Leisure Partner

10/10

Exceptional

22 Oct 2025

John

The executive lounge was great. Lots of food and beverage choices. It puts the big chain hotel lounges to shame. I would definitely come back for the lounge. The room had a bit of a sewer smell, however.

Leisure Partner

8/10

Excellent

20 Oct 2025

Jarrod

The room was clean and modern, air conditioning was terrible, had it set for cool 18deg but felt it was no cooler than 26deg after a few hours

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Barbara

A great way to spend a late arrival flight. Easy to walk to from airport.

Partner

8/10

Excellent

18 Oct 2025

Chelsea

Everything was absolutely amazing. Thank you!

10/10

Exceptional

16 Oct 2025

analiese

Very good stay would recommend

Leisure Partner

10/10

Exceptional

10 Oct 2025

Atul

A very classy hotel with amazing facilities.

A very classy hotel with amazing facilities, restaurant and staff. Nice and friendly atmosphere. The breakfast selection was fantastic...I would stay again without any hesitation.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2025

S

Great location and staff

Leisure Family_with_children

8/10

Excellent

26 Sep 2025

Mary

The fridge did not work on arrival but was quickly replaced. The towels in our room were very smelly and the drains were very smelly too (third floor room). Although signage stated shower hat, cotton buds etc provided - there was only tooth brush and paste. However the bedding was superb - mattress and pillows so comfortable. Another bonus was no charge for room service for ice.

Leisure Family

10/10

Exceptional

24 Sep 2025

robert

My wife and I stayed at the Airport Novotel in Bali for two nights in September 2025. We arrived very late and it was pleasant to be able to walk to the hotel from the arrivals area of the airport. The buffet breakfast is excellent. The front desk helped us hire a car and driver for our next destination.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Jennifer

Overnight stay after late arrival into Bali, friendly welcome, lovely food, comfortable room andcrelaxing pool.

Partner

10/10

Exceptional

21 Sep 2025

Terence Malcolm

Very convenient when arriving on late night flights. Rooms are very comfortable.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Alec

Had a late flight in so stayed here, very convenient and quiet

Leisure

10/10

Exceptional

15 Sep 2025

claudia

Great stay

10/10

Exceptional

11 Sep 2025

Donna

Airport hotel is a 10

This is our favourite airport hotel for going in and out of Bali. Perfect for the international terminal.

Staff are amazing. And restaurant has great food and service.

10/10

Exceptional

10 Sep 2025

Melissa

One of the best decisions for our trip was booking this hotel for our first night (flight arrival at 10pm). The hotel was within 5 minutes walking from the arrivals gate and had plenty of international dining options on the room service menu. The hotel breakfast buffet once again had a good and vast selection of international and Indonesian dishes. The bathroom was a little dated and was a little dirty. However, for one night stay I would highly recommend for travellers with an early flight or arriving from a later flight.

Leisure Partner

10/10

Exceptional

09 Sep 2025

Donna-lyn

Staff were wonderful, great location

Leisure Partner

10/10

Exceptional

01 Sep 2025

Michael

The breakfast buffet is outstanding.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Andrew

Walking distance from the airport, and the breakfast was brilliant with many options.

Leisure Family

10/10

Exceptional

28 Aug 2025

Marcus

It was very near the airport, perfect for late night flights. The signage from the airport to the hotel could be better though.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Kenneth

Nice hotel at airport. Clean and 5 minute walk from airport. Pool, 24 hour restaurant. Nice breakfast buffet

Leisure Partner

10/10

Exceptional

16 Aug 2025

Kathy

Great hotel.

Great hotel, we really enjoyed our stay.

Partner

10/10

Exceptional

12 Aug 2025

Troy

Wonderful hotel. Very convenient to airport.

Leisure Partner

6/10

Pleasant

11 Aug 2025

Dehlia

We enjoyed the convenience of the location when arriving in Bali quite late and again to alleviate stress of traffic when leaving Bali. Airport Departure entrance is connected to the hotel and a short 2 minute from the front desk.

We enjoyed the pool, gym and surrounding areas of the hotel.

We found the beds were very comfortable and great to rest from a long flight or prior to catching a flight out of Bali (we started and finished our trip here)

Breakfast options were okay. There's a variety of traditional dishes and full english breakfast type dishes.

We had Premier lounge access which was nothing special. It seemed the food was repurposed from breakfast and was not replenished. Drinks and cocktails were good. Although we were asked to finish our drink so that they could use the same glass? We ended up leaving.
Decor is basic, dated but comfortable and windows could've done with a clean as they are the feature of the lounge, which overlooks the runway.

Dinner was a disappointment we ordered a bbq chicken dish which came out after a lomg wait time, was cold piece of very dry chicken (leg and thigh) with a sauce and the mash potato tasted like it was instant or powdered. Was our last dinner in Bali and such a let down.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Rinaldo

Convinient for a purpose of early flight international check in just a minute away

Business Partner

10/10

Exceptional

29 Jul 2025

Georgina

I love staying here when we have a late flight. The breakfast buffet is amazingly good, the rooms are clean and the staff are lovely.