Name: Rena Segara House Kuta by ZUZU
Address: Jalan Wana Segara Gang Jepun No 4, Kuta, 80361, ID

8/10

Excellent

04 Jul 2026

Valentin

It was nearby airport. Staff were friendly and helpful. The room wasn't very comfortable and didn't look clean.

Self

10/10

Exceptional

12 Apr 2026

Julian

Comfortable bed and working AC suitable for a quick airport stopover or the whole week at a fair price.

Self

10/10

Exceptional

12 Apr 2026

Julian

Stay here for a good value comfortable experience with easy walk to airport and lots of access to shops and restaurants without being in noise.

Self

10/10

Exceptional

03 Feb 2026

hilton

Great and cheap .. walked to the airport was easy

6/10

Pleasant

16 Nov 2025

graham

ok Guests in future told to respect others.

Leisure Self

10/10

Exceptional

16 Oct 2025

Cherralea

Perfect location to be close to the airport. Staff were lovely and friendly.

Leisure Family

10/10

Exceptional

06 Jul 2025

EDMUND

it's really Good Place, quAite And relaxing place
And really Good staff,

Self

6/10

Pleasant

06 Jul 2025

E-Wen

I guess you get what you pay for. This was just a 8 hour transit layover, not overnight stay. It is close to the airport, so was convenient enough to have a bed, toilet and bathroom to rest in before the flight. The alleyways made it feels a bit unsafe, but it is Bali.
The staff was a young male who did what he could with limited English, and was prompt and quick. I appreciated his help. They organise in room massages, so that was great to have before the flight

Leisure Self

2/10

Poor

04 Jun 2025

Tasha

If you're sensitive to energy think twice about this property. It has a very off feel and reminded me of all the old dodgy back alley places from the late 90's. I couldn't stay there longer than an hour and luckily I'd only booked for one night even though I needed three. That's why I'm leaving a review for those who book for a week. Be careful of booking long stays before you see and feel the property as it's quite unfair they can false advertise but have a no refund policy.

The young guy that showed us the room was really nice but after seeing the room I decided to look for another hotel that was more suitable. The pictures are very old as the room I was given looked nothing like the advertising which feels light and welcoming.

They basically got a donation from me as they refused to refund once I'd seen the room and I stayed somewhere else close by. I got three nights in Dewi Sri Kuta for a similar price but it's wayyyyy more modern, cleaner and central with a high vibe.

Leisure Family

8/10

Excellent

05 May 2025

todd d.

Y

10/10

Exceptional

22 Apr 2025

todd d.

central. very helpful

4/10

Poor

01 Jan 2025

David Miguel

the location was ok, but the place is poor. there were no sheets in bed and no hot water

Leisure Partner

10/10

Exceptional

24 Oct 2024

Damodar

Near airport, helpful staff, clean room

Leisure Family

8/10

Excellent

24 Aug 2024

Abilio

Very cool

4/10

Poor

30 Jul 2024

Callum Erin

Walkable from airport which is why we picked it. Wasn’t the cleanest and they only provided one towel when 2 of us stayed. We also found previous guests belongings in a draw. The staff there were nice, just needs a little tlc.

6/10

Pleasant

22 May 2024

Clint

Fair accodation for the price we paid.

Leisure Partner

6/10

Pleasant

12 Jan 2024

Vanessa

Bedding was stained/dirty , no toilet paper/tissues . Extremely basic

Leisure

4/10

Poor

13 Nov 2023

Claudia

The bathroom hadn’t a toilet seat
The bed hadn’t a flat sheet and hotel didn’t provide any on of it
Water was coming around the toilet floor
Bath towels look like dirty

Leisure Friends

6/10

Pleasant

31 Oct 2023

V

Whilst the booking process was easy and the accommodation had a vacancy for our specified date/time, it was a very basic experience. The AC did not work well, the bathroom/toilet door did not close and the TV had only local Indonesian channels available. It is a homestay and even though you are accommodated in individual rooms there is continual noise from the family and other guests. The area is clean but very dated. Overall the cost represents the value of accommodation you are receiving.

Leisure Friends

8/10

Excellent

16 May 2023

Warrick

Friendly staff, quiet and peaceful

Leisure Self

10/10

Exceptional

23 Apr 2020

Verified traveler

Hotel close to the airport, just 10 minutes walk from airport.the great value of many, great staff and also close to the beach

Leisure Friends

8/10

Excellent

14 Jan 2020

Robert

Near Airport

Near to airport walking distance about 10mins

Self

2/10

Poor

23 Dec 2019

Verified traveler

dripping in sweat.

The air conditioner doesn't work well at all, so we very staying inside an oven dripping in sweat. Also there were no windows for air unless you leave the doors open which is unsafe if someone walks into your room at night while sleeping.

Friends_and_family Family

6/10

Pleasant

06 Nov 2019

Edgar

Need improvement

The shower have not been cleaned for ages, stained sheets, they need improve cleaning to be a better hotel.

Partner

6/10

Pleasant

02 Nov 2019

Verified traveler

Close to the airport, wouldn’t stay for long

You get what you pay for. We booked this as we had a midnight flight so knew we weren’t going to stay, but used it as a base to have a shower and leave our bags. Staff are friendly and helpful but the rooms do not look like the photos. It was unclean, paintings stuck to the walls with sellotape and the bathroom mouldy. It served a purpose for us, but so glad I wasn’t actually sleeping in the bed. Bedsheets and towels were stained and dirty. Location is convenient for the airport and exploring Kuta.

Partner

6/10

Pleasant

31 Oct 2019

Phillip

It’s just a bed

It’s a bed that is close to the airport. Nice people.

Partner

4/10

Poor

24 Oct 2019

Daniel

Cheap but beware.....

I selected Rena Segara House for a cheap one-night stay before departing Kuta. Bed linens stained, bathroom hardware rusty and loose, crying kids in the morning. Just spend an extra 150k IDR and stay somewhere nicer...

Self

10/10

Exceptional

08 Oct 2019

Jere

Great place near DPS

Very quiet and interesting neighborhood close to DPS. Room was spotless and beautiful courtyard entry.

6/10

Pleasant

12 Sep 2019

Verified traveler

This is an awesome property. It’s nestled in so that it’s safe and so a lot of people can not find it or turn around in the airport,

8/10

Excellent

10 Aug 2019

Stuart

Amazingly good for the money, well worth the stsy

Partner

6/10

Pleasant

25 Jun 2019

Verified traveler

Bring earplugs

Good location, close to the airport walking distance, and very friendly and nice staff. Unfortunately I got a room next to the front desk area (like 2-3 meters away), and it was so noisy because the sliding door would not close properly, meaning I would hear every single word outside, people checking in, and the staff talking. Did not get much sleep. Towels and bed sheets could be cleaner, mine had various stains, left me wondering if they were actually washed..

2/10

Poor

06 Jun 2019

Barbara

Disastrous

The hotel had given my reserved room to someone else and was full. After a tiring journey I had to walk around the back streets with my luggage at 3am to find somewhere to stay. I had no idea what was happening although eventually the man (I don't know who he was) found me somehere to sleep. This should never have happened. It was a dreadful experience which I trust Hotels.com will address appropriately.
Appalling!!!I've had to submit something in each category to allow me to submit the review. However, I am not qualified to comment as I did not stay there.

10/10

Exceptional

30 May 2019

Michael

Excellent staff, very friendly and helpful. great location, within walking distance to/from airport and all the local bars restaurants etc. Quiet rooms I could not hear any planes taking off or landing. Clean comfortable room. Would stay again

Leisure Self

8/10

Excellent

25 May 2019

Verified traveler

Great value for money and walking distance from the airport even with big backpacks on. Nothing flashy, but a big comfortable bed, air con and good shower.

Leisure Partner

8/10

Excellent

23 May 2019

Mike

Comfortable budget-friendly near the beach

Very close to the DPS airport, ideal for my late arrival and low-budget itinerary. Big comfortable bed and hot shower, 5-10 minute walking distance from Kuta beach. Friendly staff, happy to arrange taxi or massage. They told me my reservation did not include free breakfast, and it wasn't until after i checked out that i realized breakfast was supposed to be included (my bad for not checking). However, breakfast was only 15k rupiah so no big deal for me. Great place for the price

2/10

Poor

15 May 2019

Kyoungmi

Bad

They charged more than it was originally booked. And it smelled of mold. It was very uncomfortable.

Family

10/10

Exceptional

30 Apr 2019

Verified traveler

A perfect location

It was a very pleasant stay. All the staff is very kind and helpful.

6/10

Pleasant

27 Apr 2019

Alexander

Okay for the cheap price

A simple stay-over hotel by the airport. Okay for the price you pay.

Partner

4/10

Poor

24 Apr 2019

Verified traveler

Conveniently located by the airport in walking distance. It's a budget backpacker hostel with low standard as you would expect for the price.

Friends

8/10

Excellent

18 Apr 2019

Verified traveler

Convenient for an short stay

I landed quite late so only took this because I needed something close enough to the airport to get some rest before going to my hotel.

8/10

Excellent

26 Mar 2019

Rebekah L

Cheap and convenient to airport, nice hosts

It's cheap and clean and has hot water. They accommodated a last minute 1:30am room request so that was very appreciated.

10/10

Exceptional

15 Mar 2019

Rebekah L

Cheap, clean, comfortable

Might be a little hard to find in the dark. Rooms were cheap and clean and comfortable. Water was hot. Hosts were friendly. I'd stay again :)

Friends

6/10

Pleasant

02 Feb 2019

Verified traveler

Fine for a nights stay next to airport

You get what you pay for. We choose to stay here for the night as we had a late flight and it was close to the airport. Although it was within walking distance, it felt a bit sketchy walking there - wouldn’t want to walk by myself. Room was a good size with good size beds, although the bedding looked very old (stains and small holes). Bathroom was a good size, but again the cleanliness was questionable. Staff were friendly.

Partner

10/10

Exceptional

08 Nov 2018

Bened

Clean, easy access, Near the airport, I will book again

10/10

Exceptional

21 Oct 2018

Sebastian

This hotel was one of our favorite in the past. The location and value for the money were the main reason. Staff are still nice and helpful

10/10

Exceptional

21 Oct 2018

Christian

Very nice place to stay close by the The beach and airport and also close by everywhere

10/10

Exceptional

05 Oct 2018

Minako

Great location, very peaceful and staff are helpful

8/10

Excellent

23 Jul 2018

Verified traveler

Recommend if you want to stay near the airport. 15-20 walk. Sheets and pillow cases were stained. WiFi was good. Staff was nice. Toilet seat was missing the seat part. Shower had hot water

10/10

Exceptional

18 Apr 2017

Nina

Great value near airport

We arrived late at night, and the guesthouse was conveniently located near the airport. Upon entering the room, we decided it was one of the better value hotels we had found in our travels - spacious room and bathroom with good shower, large comfortable bed and a private balcony. Breakfast the next morning was a nice touch and the staff were very helpful and accomidating. Overall a great budget choice near airport - we will be back.

Partner

2/10

Poor

02 Jan 2017

jet nomad set

i Couldn't check in because of ebooker.co

I couldnot even check in this pkace but i have already paid full to ebooker.con. as they said no reservation with. i had to find alternative hotel in heavy rain in Bali.