Name: Swiss-Belexpress Kuta
Address: Jl. Raya Legian Gang Troppozone, 7, Kuta, 80361, ID

Swiss-Belexpress Kuta

Bali · Indonesia

Jl. Raya Legian Gang Troppozone, 7View location

20 reviews shown

10/10

Exceptional

24 Feb 2025

Neil

The staff were amazing their service was outstanding very helpful

Leisure Self

10/10

Exceptional

28 Aug 2024

Ashley

Hotel was great for a budget hotel. Only issue was a slight leak in the bathroom leaving the floor wet. Food was really good and cheap.

Leisure Partner

8/10

Excellent

31 Jul 2024

Karen

Good stopover hotel.

The hotel was just used for a 1 night stay before moving on. It was a good central location in Kuta Bali. Rooms were nothing fancy, but very clean. Staff very pleasant. Good breakfast.

Friends_and_family Family

8/10

Excellent

22 Mar 2020

Verified traveler

Best choice to stay

The room was clean with excellent housekeeping.

Breakfast was not my taste at all. Should improve for vegetarian choices/menu.

Friends_and_family Family

4/10

Poor

11 Sep 2019

Mimi

Overall the hotel experience was fair. The room is tidy everyday but they did not wash the glasses. And regarding the breakfast, i would rate it as very poor service. Please improve the breakfast menu. Have more variety food for the guest. Because not all guest consume eat local food. Even the porridge taste burn and cannot be consume.

Leisure Friends

4/10

Poor

13 May 2019

Verified traveler

Pros

Great location.
Comfy bed.
Good breakfast.

Cons

Paper thin walls. I could hear people 2 rooms down.
Housekeeping - Hit and miss. I left to have breakfast with a friend and put the sign out for room made. Came back around 12pm room was still not made. Called Housekeeping advised me that someone will be there shortly. I left room came back around 3 pm. Room was still not cleaned.
Dodgy security guard. I had a friend come visit me. The security guard (I forgot his name) came to ask her for ID. I thought it was a security check but he kept it. I thought he was going to give to the front desk for safe keeping. After 30 mins we headed back down and approached the front desk for the ID. They had no idea what we were on about. We saw the security guard and asked for the ID back. He demanded money for it. Asking 100k and not to tell the front counter about it. I demanded the ID back and he eventually gave it. I approached the front desk and complained what had happened. They said they would sort it out. I stayed for further 3 days and saw the same security guard still working and nothing was done.

I would've given the property 4/5 but the way they handled my complaint was terrible.

Leisure Self

6/10

Pleasant

26 Apr 2019

shayne

Swiss belexpress

Was in a great location if you like night life , shopping in streets stalls and close to a lot of eateries . Included breakfast was ok and overall good for the money .

Family

6/10

Pleasant

06 Apr 2019

Verified traveler

Hotel at the alley.

Dirty bathroom, smokey smell, lack of toiletries.

Family

6/10

Pleasant

22 Feb 2019

Verified traveler

Since you could not supply us a refrigerator in our room we were not able to stay there, Since my wife has medication that needs to be kept cool we were not able to stay at your hotel. But your staff did help us find another one.in Legian.

Business_and_leisure Partner

8/10

Excellent

30 May 2018

Eileen

Nice stay near sky garden

Central and good location. Room is good but the toilet is quite small. You get complementary water for your stay. Just 50 meter to sky garden. I would recommend to all.

Friends

6/10

Pleasant

03 Jan 2018

Siobhan

Good location but hotel needs improvement.

Good location but overall not the most pleasant stay. There was mould around the bathroom sink, we missed out on housekeeping 2 days of our 12 day stay, the room was not soundproof at all and we were constantly woken throughout the night by people returning to their rooms and talking in the hallway, and we could hear the TV from the room next door or children screaming in the pool downstairs. Our air conditioner leaked water almost every day. There was a stale cigarette smell in the bathroom and room, mainly after housekeeping had been. The breakfast was very ordinary, with very few options, and majority were spicy Asian dishes. Milk at breakfast was often warm and watered down. Staff were friendly but did not speak much English and therefore it was hard to communicate. Quite a disappointing stay considering it is only a new hotel.

10/10

Exceptional

22 Nov 2017

david

Close to everything

I was treated like I was a VIP big smiles from all the staff on arrival.
Staff member that stood out ADE made me feel special and helped me out so much.

8/10

Excellent

10 Oct 2017

Gregory

Great value, wonderful staff

8/10

Excellent

05 Aug 2017

Wilfred

Clean with a wonderful bed.

I overbooked by 2days. Surya helped comp a dinner. Perfect Bed. Wonderful set of staffs. Pool lacks sun. Wall is hollow, can hear next door's convo coming out from power point. No kidding. We had a shock and a good laugh at that. Will be back for sure.

Family

10/10

Exceptional

10 Nov 2024

Mitsuo

何度も利用していますが、繁華街からも近く良いホテルです。
サービス、部屋の清潔度め問題なしです。

Leisure Friends

8/10

Excellent

21 Sep 2024

said

Tenía en la habitación una puerta cerrada que connecta a la habitación del al lado y no aísla el ruido de la habitación del al lado

Leisure Partner

2/10

Poor

10 Aug 2024

Ronald

Dirty and dusty room, unresponsive staff, very disappointing

Self

10/10

Exceptional

02 Aug 2024

gwanyeon

저렴한 가성비 숙소로 좋아요

Friends_and_family Family

2/10

Poor

01 Aug 2024

MAHIR

Asla tavsiye etmiyorum, sabahları koridorda toplanıp ezan okuyorlardı bağırarak, otelden çok hostel gibi bir yerdi

Partner

6/10

Pleasant

25 Oct 2019

Frederic

De passage pas plus.

Bon accueil , personnel très professionnel :-) , chambre pour 3 spacieuse et literie confortable avec des draps tachés. Par contre toute petite salle de bain et surtout une très mauvaise odeur de renfermé dans toute la chambre. Et comme dans beaucoup d'hotel , les clients sont bruyants dans les couloirs et TV à fond grrhhhh.

Friends_and_family Family