Sonesta Select Chattanooga Hamilton Place

8/10

Excellent

08 May 2026

Jerry

Nice overnight stay. Maybe a bit small but liked the location

Self

8/10

Excellent

08 May 2026

Annissa

Everything was clean and nice. I just wish there was an elevator. I was also a bit upset that I only had decaf coffee in my room. That is my only issue. Overall, it was a good stay.

Partner

10/10

Exceptional

06 May 2026

Aaron

Clean room nice staff. Easy parking

Self

8/10

Excellent

06 May 2026

Brooke

Staff was very friendly and helpful. Room was extremely clean. Had no issues with parking, and felt safe. Only complaint I have is the pool was not open, definitely a disappointment and wasn’t even allowed to sit in the pool area and enjoy the sun. Other than that the stay was great!!

Self

2/10

Poor

03 May 2026

Laura

Dirty. Mean staff. Not secure. Bad area.

Friends

10/10

Exceptional

03 May 2026

Galen

Good location for the rocket center.

Self

6/10

Pleasant

02 May 2026

Cheryl

I had to get a new room key every day. It was a hassle.

8/10

Excellent

01 May 2026

Randall

Had pay for some of breakfast mostly continental breakfast

6/10

Pleasant

01 May 2026

Cheryl

Fix the door key issue please. I had to get a new key every day. It became frustrating.

Self

10/10

Exceptional

01 May 2026

John

The property

Family_with_children

8/10

Excellent

30 Apr 2026

Angela

Nice clean comfortable rooms that are close to restaurants & shopping.

Family

6/10

Pleasant

30 Apr 2026

Mark

Breakfast was a joke. Only prepackaged muffins and coffee. Sink did not drain properly. 1 key card didn’t work. Bed was comfortable. Coffee in the room.

Partner

10/10

Exceptional

27 Apr 2026

Amanda

Great stay, was in town for a baseball tournament and was close to everything we needed

Family_with_children

10/10

Exceptional

27 Apr 2026

Tenishia

Location was great

10/10

Exceptional

26 Apr 2026

Melissa

Parking is great staff was very friendly close to lots of shopping and restaurants

8/10

Excellent

25 Apr 2026

Jeff

Room was nice. No elevator available for getting to 2nd floor. On our last night we realized the sheet was not cleaned properly.
Pool was not ready for use

Partner

10/10

Exceptional

25 Apr 2026

Kevin

Parking was secure and plentiful. Room was smaller but nicely decorated. Bath and bed were 100%. Very nice for the price.

4/10

Poor

25 Apr 2026

William

Had called for a late check out and was told they can only do an extra 30 minutes (11:30am). After calling the front desk for that request, housekeeping came to the door 4 times before the actual 11am checkout time. On the 3rd time, someone banged on the door like the police, shouted \"housekeeping\" and tried to aggressively open the door when it was latched. Even after telling him to come back later, another housekeeper came back about 20-30min later. I understand they have a job to do, but I've stayed at many hotels over the years and never experienced that before. Poor communication and bad judgement from the staff. Also found hairs all over the place in the bed, bathroom etc. If they're in such a hurry to kick out guests so they could clean, you would at least expect the rooms to be spotless. Normally a big fan of Sonesta hotels but this will likely be the last time I ever stay at one again.

10/10

Exceptional

24 Apr 2026

steve

.

Family_with_children

2/10

Poor

24 Apr 2026

Rebecca

Clean room and comfy bed, but the lady that checked me in was apathetic as heck. She gave me a room that was OCCUPIED and didn’t even apologize when I went back to the front desk to let her know. Not even an “I’m sorry”. So I was a bit confused about the excellent ratings. Hallways were dirty, but the interior of the room was clean and updated.

Partner

10/10

Exceptional

24 Apr 2026

Denise

I was very pleased with this hotel. Very clean. Secure.Staff was very nice and it’s. Lose to many restaurants. Would highly recommend

Self

8/10

Excellent

23 Apr 2026

Annette

Parking was convenient. Hotel room was nice and clean, bed was comfortable. You could go in the courtyard and relax. The only complaint was that other guests were very loud in the hallway throughout the night. Not the hotel’s fault, nonetheless I barely got any sleep.

Partner

8/10

Excellent

23 Apr 2026

Jennifer

Pool was closed

4/10

Poor

20 Apr 2026

Stephens

In town from Atlanta to see a comedy show in Chattanooga for the weekend. I was really disappointed in general with the hotel. I love the area, although there is high construction near by, it wasn’t an issue. Good eateries and shops around as well. Courtyard area was nice with chairs and the fireplace/fire-pit.
Hotel does not have elevators!!!
However upon check-in walking into the lobby, there was a portable air unit that was sitting up on a table or some object, blowing air toward the check in desk. Check-in was fast and the young lady was very nice. Room was clean and had a pleasant smell to it as well. However, in front of the sink was a wet spot around 10-12” in diameter. I checked under the sink and could find where the water was coming from. Later on we discovered that if the shower head is turned toward the bathroom door and the curtain not pulled, then it lets water run from the bathroom area into front part of the sink area. Ok no problem, just call to the front desk to have the water removed! Unfortunately the phone in the room did not work. No dial tone or anything. Next morning we saw the housekeeper and asked for more hand towels for the room around 9am. Came back to the room around 3pm and no towels and room was not done. She even asked us if we were leaving for the day and we said yes. Came back from being out the night around 1am and on my 1 of the 2 keys worked, Fortunately, we had put the 2nd key in her purse.
Just not happy overall with the stay.

Partner

8/10

Excellent

19 Apr 2026

Rachel

No elevator and having to climb to the second floor with a young child was inconvenient. Otherwise everything else was fine

Family_with_children

4/10

Poor

19 Apr 2026

Ronald

This is a strange hotel. The lobby and rooms are nicely furnished and the courtyard is a great place to hang out. But there are major deficiencies:
1. There is no elevator and carrying luggage to the room through narrow doors and staircases is no small feat.
2. There is no free breakfast. You can get a dried out mandarin, a granola bar and a factory produced slice of plasticy cake - that is NOT a breakfast. You can purchase juice, yoghurt and a few other snacks but even then it is a lousy breakfast. No eggs, meats, cheese, fruit or cereal.
3. There is no hairdryer in the room and when we asked at the front desk, we were told the hotel has none!!! We’ve never seen this in 30 years of travel.
4. The fridge in the room did not work.

So overalls not a place I would recommend or go back to.

Partner

8/10

Excellent

19 Apr 2026

Jacki

If early riser very quiet but garbage trucks rolled in about 6 am. Enjoyed sliding doors in room so we could unload luggage from car into our room. Charge for breakfast so ate out.

Friends_and_family Family

8/10

Excellent

18 Apr 2026

Bela

Ideal for a traveler on I-75 to spend a restful night.

Partner

8/10

Excellent

18 Apr 2026

Kellie

We were on 2nd floor and no elevator very difficult to haul luggage upstairs

Partner

10/10

Exceptional

17 Apr 2026

Terry

Clean rooms and plenty of parking near restaurants and shopping malls.

Self

2/10

Poor

16 Apr 2026

Yusuf

Someone smoked in non smoking room. No elevator. Inconvenient. Sketchy area. Not safe!

10/10

Exceptional

16 Apr 2026

Olga

Muy cómodo , limpio y agradable .

Partner

10/10

Exceptional

13 Apr 2026

Veronica

I would recommend

Partner

10/10

Exceptional

12 Apr 2026

Deb

Clean room and the hotel smelled so good

Partner

10/10

Exceptional

11 Apr 2026

Becky

Clean, quiet room.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Suzanne

Super easy parking and close to all shops and restaurants. Very clean and super comfortable bed which was important as we were there for a week.

10/10

Exceptional

08 Apr 2026

Kenneth

Everything was excellent

Self

6/10

Pleasant

07 Apr 2026

Marlin

Room was clean, parking was good, a little bit of a walk but that's ok.
Hallway and room smelled like cigarettes, The pool area looked terrible, the lady at the front desk wasn't very welcoming and finally last but not least the breakfast! Its the main thing I look for when getting a hotel, because of the convenience. They advertise that there is a breakfast, when in fact there is not! I'm not a big complainer but, I should have picked somewhere else and will next time.

Family_with_children

10/10

Exceptional

07 Apr 2026

Donna

Pet friendly, clean room and clean bathroom, comfortable bed

Partner

8/10

Excellent

07 Apr 2026

Charnette

The property was overall clean, including the room and common areas. Parking was well lit.

8/10

Excellent

07 Apr 2026

Scott

The hotel was beautiful and very clean. Although it was only two floors, it would have helped to have an elevator to carry up our bags. My husband has had a back surgery and I recently had disks removed and fused in my neck. Also, on a weekend, couldn't breakfast stay up until 10:00, rather than 9:30?

Partner

8/10

Excellent

06 Apr 2026

Robert

East parking. Clean. Quiet.

Partner

10/10

Exceptional

05 Apr 2026

Trystal

The Staff particularly Ciara was very helpful and hands on.

Self

10/10

Exceptional

04 Apr 2026

Victor

Our stay was great! Very clean room and whole property was well kept. Security code for entering the building! Area behind the building was fenced in and had a pickleball court, 2 ping pong tables, 4 sets of corn hole boards. Grills and fire pits availability also! Wonder place with kitchenette and a Kroger within walking distance. 10 minute drive to Honky Tonk Highway and Predators game!

6/10

Pleasant

04 Apr 2026

shirley

Beware read for details only free coffee every other. Continental food items cost & not good quality. Staff very helpful on room select quiet clean lots of restaurants nearby

Friends

4/10

Poor

03 Apr 2026

Stefania

Front desk lady with green eyes didn’t have greeting manners that should be at a front desk. I met other staff on my last day and they were very nice. Our room smelled really bad of smoke and my parents room of mildew. There are no elevators fyi. I guess you get what you paid for. They should get rid of the carpets. It’s what traps in the smell.

Family_with_children

6/10

Pleasant

30 Mar 2026

stephanie a

The hotel was clean. They say they have a free continental breakfast. If you want anything more than coffee,tea, granola bars and very poor quality blueberry muffins you have to pay for it.

Partner

8/10

Excellent

29 Mar 2026

James

Everything was really good! I was curious to see if rooms were available the following weekend and was surprised the rooms were listed for half of what I paid. Not sure how pricing works but I feel I got ripped off. I booked on Travelocity. This is a really good property and I recommend it for any stay.

Friends

8/10

Excellent

29 Mar 2026

Aaron

Yes

10/10

Exceptional

28 Mar 2026

Don

Nice place

6/10

Pleasant

27 Mar 2026

Hooraeen

It’s an OK inn if you can’t find a better place. As soon as I walked in, you could smell the staff in the laundry area smoking pot. Absolutely unacceptable. The TV didn’t work. They don’t offer complimentary breakfast either.

Family_with_children

10/10

Exceptional

27 Mar 2026

Elisha

Had a nice stay!

10/10

Exceptional

26 Mar 2026

Deborah

Check in was a breeze. Room was clean and spacious.
Traveling with a dog. Nice out door area to walk him. Bags are provided for pick up. Nearby bin to drop it in.
Lots of restaurants in the area. Walk to mall. With many shops. Only there for one night, so didn't really get to check them out.
Breakfast okay. The usual fare. Cereal, yogurt , fruits, pastries, coffee. They did offer made to order breakfast sandwiches, Small fee for breakfast items
Would definitely stay again.

Pet

10/10

Exceptional

25 Mar 2026

Michael

AC was fine. Fitness room not available.

Self

10/10

Exceptional

25 Mar 2026

Darrin

The stay was fine. Good value

6/10

Pleasant

23 Mar 2026

Randy

Great location, but it's an older property that could use an update. All the rooms are pet friendly, but have carpet and we all know sometimes pets have accidents. My experience is some places just don't clean the carpet very well. It would be best if they had LVP.
Other than that, it was ok. Many good restaurants around the mall area and very easy access to I-75.

Self

2/10

Poor

22 Mar 2026

Jennifer

The front staff is as rude and very short when checking in. They e been ere told breakfast was included when booked and then told it was $10 a person. Asked for adjoining rooms at booking because of young children and was given rooms on different floors and different ends of the hotel. Not happy with this at all.

Friends_and_family Family

4/10

Poor

22 Mar 2026

Tianna

The room we stayed in was clean however our toilet seat was chipped in 2 different places . This made it uncomfortable to sit in it without making a tissue cover over it .

Family_with_children

8/10

Excellent

22 Mar 2026

Karen

Room was clean except what looked like a bug in the shower. Women at check-in seemed bothered and wasn't friendly. Air worked fine.

Family_with_children

10/10

Exceptional

21 Mar 2026

Tricia

Quick check in and check out. Complimentary fruit, muffins, coffee, tea. Spacious rooms. Comfy beds. Good shower. Excellent location off main highway.

2/10

Poor

21 Mar 2026

Jennifer

The owners/staff were rude. The pictures made it look better than what it really was. The room had cement floors, water sprayed everywhere when you turn on, toilet would not flush and drain. No lighting TV wouldn’t work either.

Partner

8/10

Excellent

20 Mar 2026

Lisa

Room was clean and staff was very friendly. Perfect for a one night stay

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Jabreia

Great stay. Although short, My daughter and I thoroughly enjoyed the clean and stylish room. Made us feel very comfortable. The guest service was also very welcoming and relaxed, which was appreciated after a very long drive across the states!

We will be staying again. 10/10

Family_with_children

10/10

Exceptional

18 Mar 2026

Lou

It was great

10/10

Exceptional

17 Mar 2026

John

Surprising positive experience given the bargain price. All good: quiet, clean, convenient.

Self

4/10

Poor

16 Mar 2026

Stephanie

Staff were consistently unhelpful. I stayed for two weeks while I was transitioning for a move. Not uncommon these days is the need to request for housekeeping to come and change linens, clean bathroom, etc. The first time I requested housekeeping, I had been there an entire week. I wanted the linens changed and the bathroom cleaned at the very least. When I came back in from being out all day, the room was not cleaned - nothing had been touched. I went to the front desk and inquired. I was told no housekeeping happened on the weekend. What? I saw housekeeping all weekend. I asked for housekeeping three additional times and never received it. I finally brought my dirty towels to the front desk and asked for new ones. Would not stay here again although the location was perfect.

Self

8/10

Excellent

16 Mar 2026

Robert

welcoming for pets

Pet

10/10

Exceptional

16 Mar 2026

Christopher

First time at this hotel as I sometimes drive quite a long distance and Chattanooga is my stopping point

Very nice, clean and comfortable hotel, super comfy bed and pillows too bad I couldn’t stay longer.

There’s a bunch of shopping centers all around, including a mall or two very close by

Self

2/10

Poor

15 Mar 2026

Matthew

Despite having multiple open rooms on the main floor and posting about being handicap-friendly, the front desk made us take a room on the second floor and CARRY OUR 83 YEAR OLD GRANDMOTHER UP THE STAIRS. We were also told that our luggage was trash, and when we were having issues with our hotel toilet, we were left to deal with it ourselves. When we finally got ahold of management, they offered a $10 refund. Absolutely ridiculous.

Family

10/10

Exceptional

13 Mar 2026

Cecil

Super clean for a budget priced motel / hotel . Looks like it was recently renovated. Nice room. If they would just update the carpet and get rid of that and maybe put down the newer style flooring.

Family

10/10

Exceptional

13 Mar 2026

Mary Eliza

We didn't use the laundry room. The fitness room was very clean and neat. I loved everything about the property and the employees. I will definitely make this my go to spot whenever I come into town.

8/10

Excellent

12 Mar 2026

Terah

Yes

Family_with_children

10/10

Exceptional

10 Mar 2026

Carlos

Convenient area. clean rooms. good value.

Self

10/10

Exceptional

09 Mar 2026

farina

Clean

Business Family_with_children

10/10

Exceptional

08 Mar 2026

Shauna

Very clean!

8/10

Excellent

08 Mar 2026

Josiah

Clean room, nice furniture, great location. Hallway a pinch dark but nothing crazy and there’s no elevator for the second floor so don’t pack too heavy

Self

10/10

Exceptional

08 Mar 2026

Hollie

Great stay. I could walk out of my room right to my car. It was great. The girl at the front was soooo nice. She gets 10 stars alone lol. She was great

Partner

10/10

Exceptional

06 Mar 2026

Leighton

Everything was absolutely perfect!

Partner

2/10

Poor

05 Mar 2026

Darneshia

Front desk was rude and property does not match ad

10/10

Exceptional

05 Mar 2026

Sandra

This was a very nice hotel for our 1 night stay travelling on Rt 75. We ate at Jonothans grille that was good too

Partner

8/10

Excellent

05 Mar 2026

Mel

Rroo

6/10

Pleasant

04 Mar 2026

Wayne

We have stayed here before and absolutely loved. Unfortunately this time we got a room that was dog friendly. We love dogs. But this room had dog hair and my husband has breathing problems. My husband said something to staff and she said all rooms were dog friendly.

Partner

10/10

Exceptional

04 Mar 2026

Ted

Everything was great

6/10

Pleasant

04 Mar 2026

Jessica

I was double charged for our room and have called several times about it and no one will help me. They just say no it was taken off! Well yeah on your end it was but my bank account was still charged and the money is still missing. I haven't received a refund for the overcharged amount the money was taken twice for the room I have proof on my account statement!!

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Stephanie

Reception was rude when inquired abt breakfast.

Partner

10/10

Exceptional

03 Mar 2026

PAUL

We especially liked being able to come and go through the side entrance with the key since we were parked just outside our room.

Partner

6/10

Pleasant

02 Mar 2026

josh

Bigger garbage can

10/10

Exceptional

02 Mar 2026

Kimberly

The staff was amazing especially Mr. and Mrs. Fox on the housekeeping and maintenance crew who are beautiful souls!

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Kimberly

Beautiful hotel, beautiful staff, beautiful stay!!! They have always gone above and beyond every time I have stayed and I would recommend this hotel to everyone!!!

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Anne

Comfortable bed, quiet hotel,

Family

8/10

Excellent

28 Feb 2026

Jonathan

It was very nice the fire pit and the accommodating was nice

10/10

Exceptional

27 Feb 2026

David

Staff was great!

Self

10/10

Exceptional

24 Feb 2026

Wendy

Everything was excellent!! Very nice place!! Would definitely stay there again!!

10/10

Exceptional

24 Feb 2026

Richard

Nice clean room

Partner

10/10

Exceptional

24 Feb 2026

Rick

Easy efficient check-in. Room was in good shape.

Self

6/10

Pleasant

23 Feb 2026

Elizabeth

Check-in was similar to going through airport security. Most places I normally stay ask to see an ID to confirm the name matches the reservation. Although I didn’t say anything because I understand procedure, I did not like having to hand over my ID for a photocopy and being treated like I was a nuisance. This is a motel instead of a hotel, especially since there is no elevator. The room was clean and the pillows were comfortable. But paying over $100 a night for this level of accommodations was too much.

8/10

Excellent

23 Feb 2026

Lucinda

The room was clean and very nice. Loved the couch in the room. Was disappointed in the breakfast they offered.

Partner

8/10

Excellent

22 Feb 2026

William

The room was clean, and it was a nice room. I checked in at 8pm, so I’m sure I got the B-team, but the lady was not very friendly. Our room keys seemed to not hold magnetism for any period of time at all; we literally had to have them rekeyed half a dozen times over a two night stay. There was a very musty, mildew-like smell on the 2nd floor hallway, and a dehumidifier in the hallway, so they had obviously recently had some kind of problem with flooding. The room was clean, and there was always hot coffee in the lobby. That’s about all I can say about this particular trip. I doubt we will be staying there again.

8/10

Excellent

20 Feb 2026

Annette

It was very clean very nice and clean. Everything was there. Things weren’t broken. The appearance was really very nice. It’s a really nice room. It was nice that it had a couch with the stool and it had a nice little. The whole room was really nice. and the staff was very nice and helpful and pleasant.

Self

8/10

Excellent

17 Feb 2026

Andrew

Clean room - bit of a smoke smell, but not bad. Gym was excellent.

Thanks!

Self