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Tru By Hilton Chattanooga Hamilton Place

Chattanooga - TN · United States

7008 Shallowford RdView location

8.6/10Excellent981 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton Chattanooga Hamilton Place

Welcome to our Tru by Hilton Chattanooga/Hamilton Place hotel. Conveniently located off I-75, we're situated between Chattanooga's downtown attractions and the Chattanooga Metropolitan Airport; as well as just minutes from the Hamilton Place Mall and major corporations including Coca-Cola, Cigna, Amazon and Volkswagen.

We offer free WiFi, cozy guest rooms featuring spacious bathrooms, microwaves and refrigerators. You will love waking up to our complimentary 'Build Your Own' breakfast with 30 sweet and savory toppings to customize your bagel, donut, yogurt or oatmeal.

For fun snacks, we also offer single-serve wine, beer, and a light meal in the go 24/7 in our market located at the front desk, also known as the Command Center.

Read more about this hotelShow less

With a stay at Tru By Hilton Chattanooga Hamilton Place in Chattanooga (Hamilton Place), you'll be within a 15-minute drive of Hamilton Place Mall and University of Tennessee at Chattanooga. This hotel is 14.2 mi (22.9 km) from Ruby Falls and 9.9 mi (15.9 km) from Tennessee Aquarium.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Hamilton Place Mall 1.3 km / 0.8 mi
Regal Hamilton Place 2.3 km / 1.4 mi
Silverdale Confederate Cemetery 3.4 km / 2.1 mi
Pin Strikes 3.5 km / 2.2 mi
Amazon.com Fulfillment Center 5.6 km / 3.5 mi
Tennessee Valley Railroad Museum 5.7 km / 3.6 mi
Concord Golf Club 6 km / 3.7 mi
Brown Acres Golf Course 6.2 km / 3.8 mi
Brainerd Golf Course 7.1 km / 4.4 mi
Enterprise South Nature Park 7.6 km / 4.7 mi
Parkridge East Hospital 8.3 km / 5.1 mi
Tennessee River 9.9 km / 6.1 mi
Topgolf Chattanooga 9.9 km / 6.2 mi
Imagination Station 10.1 km / 6.3 mi
Veteran's Memorial Park 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • Double rooms: 46
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • NewspapersExtra charge
Show 3 more facilities & services
  • Breakfast
  • FitnessExtra charge
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6-1

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Toiletries
    • Desk
    • Satellite TV
    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 1 Bedroom • 30 m²DBL.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Hairdryer
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6-3

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Hairdryer
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 30 m²DBL.H6

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Centrally regulated air conditioning
    • Wheelchair-accessible

    Facilities with extra charge

    • Internet access
    • Satellite TV
    • Hairdryer
    • TV
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen BedsQUA.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 21 m²DBL.KG-3
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom: 1
    • Cable TV
    • Housekeeping
    • Centrally regulated air conditioning
    • Ironing set
    • Fridge

    Facilities with extra charge

    • Internet access
    • Individually adjustable air conditioning
    • TV
    • Hairdryer
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru By Hilton Chattanooga Hamilton Place

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 30 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Tru By Hilton Chattanooga Hamilton Place

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Centrally regulated air conditioning

    Facilities with extra charge

    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Satellite TV
    • Desk
    • Toiletries
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton Chattanooga Hamilton Place

8.6
Excellent
981 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Victor
keep up the
6/10
Pleasant
21 Jul 2026
Katrina
Room was quiet.
Family_with_children
8/10
Excellent
18 Jul 2026
Scott
Good place to stay. We only stayed one night so we didn’t get a chance to use many amenities but the breakfast was good. Hotel is 9 years old and we were told it will be getting a refresh soon which is somewhat needed. Really liked the nightlight in the bathroom! Hotel was clean but could use the refresh. We would stay again.
Friends_and_family Family
8/10
Excellent
17 Jul 2026
Walter
The room was like a cold sweat box highly humid blankets were wet
6/10
Pleasant
16 Jul 2026
Robin
The lady who checked us in was super. The breakfast was very lacking. Pancake machine was out of order. Limited selection. However, the breakfast lady was great. She was very friendly and kept everything up and clean. The young man who checked us out probably needed customer service training; really not much personality. The carpet on floor 3 needed vacuuming badly. Our shower gel was completely empty. The place wasn’t bad-just not great.
Partner
10/10
Exceptional
12 Jul 2026
Rowena
The hotel was located in a good place to access the interstate. I would stay there again.
Self
10/10
Exceptional
08 Jul 2026
Patty
The staff was great
Partner
6/10
Pleasant
06 Jul 2026
Joseph
It is a nice hotel for a one night stay. We were simply on our way to Florida and wanted to see Lookout Mountain. The staff was friendly, but not very knowledgeable about what was going on for the 4th of July in Chattanooga. Our room floor was not fully swept when we checked in. All in all, just kind of an average experience. Not terrible, not great. It did the job for what we needed.
Family
10/10
Exceptional
05 Jul 2026
Kara
First time staying at a Tru. They were sold out for the night before our stay but they let us check in a bit early and our room was already available. Space was clean and just what we needed for a quick stop over on our road trip.
Friends_and_family Family
8/10
Excellent
30 Jun 2026
Pamela
Very clean, nice staff. Stay was great. Love Hilton. I’ma Diamond member.
Partner
10/10
Exceptional
29 Jun 2026
Beverly
Very clean hotel but disappointed there was not a pool.
Family_with_children
10/10
Exceptional
29 Jun 2026
Emilee
It was great
Self
8/10
Excellent
29 Jun 2026
Mary
Staff very nice. convenient is on the side of the highway. I really recommended.
Friends_and_family Family
6/10
Pleasant
25 Jun 2026
Kristy
The plumbing in the rooms was super backed up. Staff was very nice but three rooms all with AC leaking and or plumbing clogging sinks it was bad .
Self
10/10
Exceptional
21 Jun 2026
Adam
Good common area, friendly staff, good breakfast
Family_with_children
6/10
Pleasant
21 Jun 2026
Jason
There is no storage for clothes, which we knew but just be prepared to mostly stay out of your suitcase. The water pressure in the shower is horrible. Even as a man with short hair it took a good while to get all the shampoo out so I can only imagine it being much worse for women. The beds were not comfortable as I had back pains throughout the night and following mornings; my wife and son had the same experience. We didn't eat the breakfast so I can't comment on that. The staff was friendly and went through the basics on check in/out.
Family_with_children
8/10
Excellent
20 Jun 2026
Kim
Great for a quick on-night stay when passing through.
Friends
8/10
Excellent
20 Jun 2026
Timmi
All good. Enjoyed the stay. Good staff, good room.
10/10
Exceptional
19 Jun 2026
Cristi
Clean room, breakfast wasn’t good but not there to rate food but lodging and cleanliness.
Family
8/10
Excellent
15 Jun 2026
John
No microwave or coffee machine in the room. Average breakfast. Some exterior doors not working for re-entry. Good for students but less than ideal for senior citizens.
Friends
10/10
Exceptional
13 Jun 2026
Carole
Everything was clean and the staff was very helpful
Partner
10/10
Exceptional
07 Jun 2026
Bruce and Sharon
Rested well
Family
10/10
Exceptional
07 Jun 2026
Pierre
I requested my room to be cleaned and it never happened but overall, it was a good experience.
Self
2/10
Poor
07 Jun 2026
Justin
Terrible desk clerk eating Takis, wearing a sloppy tshirt, and scowling. Very rude and got nasty when confronted about it. No consideration for having a handicapped person in our party. She would not give her name BTW. There was a wonderful place down the street, so we didn't mind as much losing hundreds on whatever scam they had going on.
Family
4/10
Poor
30 May 2026
Marcella
The property looked like other Tru properties where we’ve stayed and the room appeared the same but a closer look showed it’s an older property and the needs some updating. The bed linens were thin, dingy, the pillows smelled a bit and the bed was lumpy, hard and very uncomfortable and should be replaced. We got to the breakfast area at 9:40 but the juice and yogurt machine were both empty and the coffee was weak and that’s usually all we have. The food manager should do better. I definitely wouldn’t recommend this place!
Partner
2/10
Poor
28 May 2026
Sydni
Gross not clean room. Super loud, couldn’t sleep at all due to the noise. Staff doesn’t help or care. Not pet friendly as there’s no grass for your dog to even try and use the restroom.
Pet
2/10
Poor
27 May 2026
Thea
The mattress was terrible. We left the hotel early morning because we couldn’t sleep due to the mattresses. Not happy
10/10
Exceptional
25 May 2026
Stayce
It was clean, bed was comfortable, breakfast was good and staff was friendly. Great for a stop over stay.
Family
8/10
Excellent
22 May 2026
Anthony Phillip
No microwave, no coffee, closet space in room. Hand soap dispenser in bathroom was empty. Staff was very accommodating.
Partner
10/10
Exceptional
20 May 2026
Selena
Clean and good breakfast. Staff was courteous.
2/10
Poor
19 May 2026
Jason
This was supposed to be canceled and still got charged for it. Booking was wrong date
2/10
Poor
18 May 2026
Bonnie
I normally do not write bad reviews but BEWARE of this TRU. Not in the best area and you could tell that this property has not been maintained very well. We stay at TRU quite often but this one was by far the worst experience we have had. Walking into the room it had a musty smell and was not clean at all. The floor around the AC was buckled and The AC WAS very loud when it cut on so loud it would wake you up at night. The TV remote was missing so I had to get one from the front desk. When taking a shower that night we had just enough soap for that night and no shampoo. Thank goodness I had packed some just in case. Not to mention 2 half rolls of toilet paper with no extra so we ran out. Keep in mind we are 2 day guests and TRU has an every other day room service so that was not an ideal situation. I don’t feel like I should have to ask for these items to be restocked for a 2 day stay. I know no fault in the hotel but there was some event in town and the other guest were very loud, up all night banging and up super early. We had the room next to the stairs so slamming doors along with the load AC made for miserable nights sleep. Over all just not a good experience, I definitely will think twice before I stay at another TRU by Hilton again.
Family_with_children
6/10
Pleasant
17 May 2026
Christin
Staff was friendly and room was clean. Both mattresses in the room were awful and need to be replaced.
10/10
Exceptional
09 May 2026
jonathan
Place was nice and clean. I thought the breakfast was pretty good, pancake maker, sausage and eggs. I’d stay there again. Make sure to use the hilton honors app to pick your own room.
Partner
8/10
Excellent
06 May 2026
Harold K
Room was clean and well air conditioned when we arrived. Staff was friendly and considerate. Liked that part.

Some other parts that were not as good.....noisy neighbors next door who did not settle down until midnight (on a Tuesday evening). Breakfast was just \"ok\" so that was somewhat disappointing. Desk clerk was running around with other issues so check out was not as prompt as we would have liked. Other than that, everything went ok.
Partner
10/10
Exceptional
04 May 2026
Mary
Breakfast - the pancake machine that makes pancakes was awful& the bacon was not done besides that it was good. Where i walked the dog in the parking lot where the grass is broken glass all over
Pet
8/10
Excellent
30 Apr 2026
Adryanna
Clean and comfortable room. Breakfast was great.
10/10
Exceptional
28 Apr 2026
Roslyn
Tastes good
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Angel
.
8/10
Excellent
20 Apr 2026
James
Parking felt safe even with other lower cost hotel next door. Breakfast was ok, I stay away from the hot entrees due to past problems.
Partner
2/10
Poor
10 Apr 2026
Boja
Room unclean
10/10
Exceptional
10 Apr 2026
Theresa
Very nice, clean, comfortable rooms. Loved the water pressure in shower. Staff exceptionally friendly and accommodating.
10/10
Exceptional
06 Apr 2026
Peter
Great place to spend the night. Very clean and the staff were very pleasant. Very conveniently located. I don't think I would select this brand hotel if I were staying multiple nights. There are no dressers in the room, so no place to store items out of the way.
Family
10/10
Exceptional
02 Apr 2026
SHANAWAZ
Everything was good
Breakfast,room, location, cleanliness
Family_with_children
10/10
Exceptional
01 Apr 2026
LaRicus
Great place to stay!! No complaints!
Family_with_children
10/10
Exceptional
31 Mar 2026
Collin
Awesome
6/10
Pleasant
27 Mar 2026
Donna
Average stay. The room was on the 1st floor and looked and felt like a room in a basement, gray and dark. I know the planks of wood on the walls was supposed to be decoration... but the should be painted or stained at least.
8/10
Excellent
19 Mar 2026
Sheryl
It was nice having free hot breakfast every morning, the staff was nice and friendly and I had a good night's sleep. The only downside was the first day that we were to have our room serviced, it didn't happen and I ended up changing my own linen. We informed management at the front desk and they did accommodate us with extra points for the inconvenience. Beyond that, the room was a little smaller than expected, but overall, we had a decent stay.
Partner
10/10
Exceptional
18 Mar 2026
james a.
clean, comfortable bed after a long day of driving. we were in transit to Florida from Ohio. Wonderful breakfast! It was There for the morning (unlike the Baymont in Valdosta).
Partner
10/10
Exceptional
12 Mar 2026
Deborah
Very friendly staff. Good breakfast
Partner
10/10
Exceptional
11 Mar 2026
Michelle
The staff was absolutely excellent. The decor was pretty and we were overall happy with the cleanliness. The bathroom had a few stray hairs and one of the knobs to hang stuff was broken but the staff said they would get it fixed. My dad had surgery and had to stay longer and they were so welcoming and helpful in us extending our stay and then having to cancel it. Overall best hotel experience I've ever had.
Friends_and_family Family
2/10
Poor
10 Mar 2026
Inett
They canceled my reservation
8/10
Excellent
10 Mar 2026
Thomas
Well , they have no public laundry , no microwave in room , and they need at least 1 or 2 large baggage carts - with 4 wheels and a platform to stack luggage on . The refrigerator is to small .
THE STAFF IS FANTASTIC !!! ALL STAFF IS GREAT . That includes front desk personnel , breakfast personnel , Management personnel , and cleaning personnel .
Self
8/10
Excellent
01 Mar 2026
Loretha
Yes
6/10
Pleasant
28 Feb 2026
Pam
Not the fault of the hotels or staff, but it was very noisy at midnight. Just wonder if we could’ve been given a different room when we checked in. Away from the large group.
10/10
Exceptional
28 Feb 2026
Lynn
The staff!
Partner
10/10
Exceptional
14 Feb 2026
Guillermo
The room and bathroom were clean and updated. The included breakfast was simple yet delicious we totally enjoyed our stay. The lady in the breakfast room was the most helpful and friendly person we had come across in any hotel she was the best.Honestly would stay here again.
Leisure Family
6/10
Pleasant
14 Feb 2026
Charlie
Room was ok. Room was a little stuffy.
6/10
Pleasant
13 Feb 2026
Thomas
Clean rooms . Wifi not secure . Great staff .
Business Self
10/10
Exceptional
13 Feb 2026
Ali
Staff were great
8/10
Excellent
19 Jan 2026
Julie
Room was clean, staff was friendly and helpful.
Leisure Friends
10/10
Exceptional
17 Jan 2026
Joseph
Well stocked and clean
Business
8/10
Excellent
10 Jan 2026
michael
Key didn’t work for room two times, had to keep going back to front desk
Leisure Self
10/10
Exceptional
07 Jan 2026
Chasity
clean room and friendly staff.
Business_and_leisure Self
10/10
Exceptional
05 Jan 2026
Michael
Very Nice good location
10/10
Exceptional
05 Jan 2026
Joyce
Great hotel, beds great
Leisure Partner
8/10
Excellent
04 Jan 2026
Dinup
Clean room
Friends_and_family Family
6/10
Pleasant
02 Jan 2026
Marc
Decently clean, toilet paper needed to be changed both times we visited, very gross to leave used paper and not have a fresh roll. Ive never seen that at any hotel I’ve been to. Tissue was almost out both times as well. Bed Comforter was thin and cheap, felt only a touch heavier than a sheet or lightweight throw blanket. Only three thin/limp pillows per bed. It felt cheap. Staff was pleasant, food was decent. It was a meh stay. It was nothing I’d be looking forward to doing again or plan to do. You get what you pay for and I wouldn’t stay here again unless I had no other option.
Leisure Family
4/10
Poor
30 Dec 2025
Mary
Room needed a deep cleaning, bathroom wall made me feel sick, bathroom sink drain stopper not working. Hand soap dispenser was empty.Greasy fingerprints everywhere in the room. Hallway smelled like dirty carpet. No pancake mix for machine, juice machine juice was watered down, tables were all dirty, there was someone working there but he just watched us didn’t clean any tables when people were finished. Front desk left alone often. From 7 am to 7:15 this morning there was no one there. One left and the other one didn’t show up till 7:15. Management needs a replacement. We stayed in Sharonville yesterday and it was top notch….what a difference.
Leisure Partner
10/10
Exceptional
30 Dec 2025
Frances
1st room 220 heat didn’t work. It was cold outside so needed heat. They apologized and moved us to another room. Lobby was beautifully decorated. Staff very friendly and efficient. Have stayed before and will again.
Leisure Partner
10/10
Exceptional
30 Dec 2025
WIlliam
Staff was on point
Friends_and_family Family
4/10
Poor
27 Dec 2025
Josie
The bed was uncomfortable the outside traffic noise was very loud.
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Clifford
Very clean and new.
10/10
Exceptional
21 Dec 2025
William
Very nice hotel. 5 stars
Self
10/10
Exceptional
20 Dec 2025
Joel
Nice hotel
8/10
Excellent
14 Dec 2025
Robert
The front desk staff was very friendly and helpful. The room was clean. But, unlike previous Tru experiences, we did not sleep well. The ac/heat unit was EXTREMELY , noisy! Almost every time it kicked on it woke both of us up. Also, now to self, never take a room next to the elevators. We heard people on and off the elevator very late into the night. Room 219. Maybe it was the construction of the hotel but we could easily hear normal conversations in the next room and in the hallway.
Leisure Family
10/10
Exceptional
13 Dec 2025
kay
Yes
8/10
Excellent
07 Dec 2025
Michael
Clean room and the staff was friendly. Bacon and omelet breakfast was better than the sausage and scrambled eggs.
Business
10/10
Exceptional
06 Dec 2025
James
Clean
10/10
Exceptional
01 Dec 2025
Karen
The room was very clean and breakfast was great. The location was great. I had stayed at this location last year as I was passing through Chattanooga on my way to a funeral. I liked the hotel so much last year that I chose to stay at this location for my weekend get away. It did not disappoint.
Leisure Family
8/10
Excellent
30 Nov 2025
Jodi
Overall pleased with our stay. Thin walls could hear the next room. Typical hotel breakfast bar. Staff was very friendly. Trash containers could be emptied more often. Small area for walking your dog.
Leisure Pet
8/10
Excellent
29 Nov 2025
Eileen
Clean room and common area. Quiet stay.
Leisure Partner
10/10
Exceptional
28 Nov 2025
Tom
Everything was great, from friendly and accommodating staff at check-in, to a clean and spotless room, a decent and delicious morning breakfast with good coffee and all the staff that I interacted with were friendly, attentive and professional! I’d definitely recommend this hotel and I’d stay here next time I’m in Chattanooga!
Leisure Partner
10/10
Exceptional
27 Nov 2025
Denise
Second stay at a Tru Hilton. Comfortable stay for the rate. Free breakfast is a plus. Staff always pleasant
10/10
Exceptional
27 Nov 2025
Hollie
The room was great. The decor was fun. The staff was very friendly
Leisure
10/10
Exceptional
25 Nov 2025
Surya
Excellent
6/10
Pleasant
24 Nov 2025
Steven
Bed and pillow lumpy
Leisure Family
10/10
Exceptional
20 Nov 2025
Tsimafei
Very friendly staff
8/10
Excellent
20 Nov 2025
Christopher
Great stay.
10/10
Exceptional
18 Nov 2025
Francis
breakfast was fresh area was a little confusing
Leisure Pet
10/10
Exceptional
13 Nov 2025
Joseph
Very clean . Nice room friendly staff
Friends_and_family Family
10/10
Exceptional
10 Nov 2025
Blake
Nice, clean, well maintained
Business
10/10
Exceptional
05 Nov 2025
Phillip D
Employees were friendly and helpful. Room was clean and enjoyed the shower. Only drawback was no closet, however, for a one or two night stay it was fine.
Partner
10/10
Exceptional
05 Nov 2025
Amado Lopes
Excellent hotel, very clean and excellent personnel
Business Partner
10/10
Exceptional
04 Nov 2025
William
The room was clean and all was as expected.
Business_and_leisure Self
8/10
Excellent
03 Nov 2025
Margaret
No freezer very small refrigerator. Room was on the small dize
8/10
Excellent
03 Nov 2025
Aja
Clean room, festive lobby decorations and friendly and welcoming staff.
Leisure
10/10
Exceptional
02 Nov 2025
carol e
The room was comfortable, roomy and clean. The breakfast was good.
Friends_and_family Friends
8/10
Excellent
02 Nov 2025
Leeann
All good
6/10
Pleasant
01 Nov 2025
Karl
The room was in ok condition. There was mold in the shower. The night time front desk man was very kind and informative. I was disappointed that the pancake machine was not working. The holiday decor was fun.
Partner

Location & surroundings

Tru By Hilton Chattanooga Hamilton Place
7008 Shallowford Rd, Chattanooga, United States

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Tru By Hilton Chattanooga Hamilton Place

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