Mainstay Suites Chattanooga

8/10

Excellent

26 Apr 2026

Donna

Clean reasonably priced easy access to Rt75

Partner

10/10

Exceptional

19 Apr 2026

Rondana

Excellent

8/10

Excellent

14 Apr 2026

Angela

Excellent

6/10

Pleasant

29 Mar 2026

Daniel

Expected queen size beds not double beds .

Friends_and_family Family

4/10

Poor

29 Jan 2026

Nortisha

Cleanses of the room

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Henry

Yes

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Anthony

I recommend this place for the friendly staff and cleanness comfortable rooms.

Business

4/10

Poor

08 Aug 2025

Michael

Unfortunately the room had a slight musty smell to it but the staff brought in a dehumidifier that helped the situation.

Business_and_leisure Self

10/10

Exceptional

20 Jul 2025

Misty

I was a little nervous about my stay…. But when I got there I was surprised the room was spacious and very comfortable the room was clean… very quiet…. The front desk ladies where amazing… I will definitely be back in the future…

Leisure Family

10/10

Exceptional

20 Jul 2025

Jessica

Spacious suite with a nice, stocked kitchenette. Plenty of room and helpful additions for a family of 4 with 2 small children to spread out after a long drive.

Leisure Family_with_children

4/10

Poor

28 Jun 2025

Amanda

Do not book here, or believe the listed rating!

I was not provided the room I booked, only one full bed. While folding out the sofa bed it was full of crumbs. The shampoo and conditioner were both empty and the hand soap bar was already open. The staff was rude at check in, and when I had to go ask for the required dressings for the bed, I was called I lost for not looking in the closet first, after explaining I had already checked there. The air freshener was far too strong, but the rest of the floor smelled like cigarettes and weed so, they are probably just hiding that. If I could have found another available room (with the two queen beds I had originally booked) in the area, I would have left immediately, but just didn’t have it in me after driving 12 straight hours.

Friends_and_family Family

8/10

Excellent

28 Jun 2025

Ali

We only stayed one night as we were driving 18 hours and wanted a place to sleep halfway through. We got there at 1am and a I did not expect the room to be as spacious as it was (there were 5 of us) or to have a small kitchen. The rooms were clean. The front desk was so friendly.

Family_with_children

2/10

Poor

19 Jun 2025

Michelle

Horrible experience toilet didn’t flush dirty dishes left in dishwasher and mold the paint was peeling off the walls of the ceiling and their were bugs on the bed

Leisure Partner

6/10

Pleasant

01 Jun 2025

James

This property is clearly on the older side and it shows in the condition of the rooms, furniture and building interior. Staff was friendly and helpful and I could tell they worked on cleaning well. I was disappointed to see there wasn’t a pool, even though Expedia says this is one of their amenities. Also, our room had a musty smell, which was frustrating and gave the feel that perhaps it wasn’t super clean, but the hallways and bedding all smelled fresh etc, so i think overall it was the condition of the property itself. There was rust on the bathroom hardware, etc. I probably wouldn’t choose to stay here again, but it’s a budget option that if you’re ok with a more worn property, is fine. Again, staff was very friendly and overall, the property, though a bit worn was clean and offered comfortable beds and our room had a workable kitchen, which was great, and housed our family of 5 comfortably.

Leisure Family

8/10

Excellent

25 May 2025

Robin

Enjoyed the stay

Veronica was great. Great room for the money. Bed was comfortable. Nice to have fridge and microwave in the room

Partner

4/10

Poor

20 May 2025

Katrina

Service and employees were very nice, but room seemed very dirty and handles/remotes were sticky. Could hear conversations outside our door and the vibe was just a dungeon dirty feeling.

Leisure Partner

10/10

Exceptional

28 Mar 2025

Echo

Was very nice

Leisure Family_with_children

10/10

Exceptional

16 Feb 2025

Zoey

It was great staying there

Partner

10/10

Exceptional

12 Oct 2024

Tavist

House keeping and the front desk lady were very good

6/10

Pleasant

06 Oct 2024

Harry

Stayed here while my daughter had a softball tournament. Staff was helpful, and the room eas very spacious! Would recommend! Could have been a little cleaner, but for only two days it was fine.

Business Family_with_children

2/10

Poor

06 Oct 2024

Amy

Check in was fine. Hotel room just looked dirty. There was a panel to the showers plumbing off on the floor. The sliding door to the bathroom gets stuck and was greasy/dirty. Bed and linens were clean but bed was like a rock with bad pillows.

Leisure Family

2/10

Poor

30 Jun 2024

Melissa

This property was rated 7.8 on Expedia. It was more like a 5. (If that) Staff was horrible. We arrived late as we are on a road trip. Lady acted like I was bothering her that she had to check me in. Didn’t ask to see an ID. I think she said about 4 words to me the entire process. When we got to the room, there were no sheets, pillows or blankets for the pull out couch. The lady behind the desk acted like she didn’t believe my husband when he told her there were no sheets for the pull out. She came him one flimsy sheet, no fitted sheet, and no blanket. My kids had to use blankets they brought from home. The bathroom door had no door handle. It was a slide door, the part you grab to slide was gone. It was just a big hole in the door. The bathroom cabinets were beat up like someone had gotten angry and hit/kicked them. I wouldn’t stay here again.

Leisure Family_with_children

8/10

Excellent

23 Jun 2024

Kelly

Will recommend to people in future

Business_and_leisure Family

8/10

Excellent

09 Jun 2024

Sheridan

I would like to stay again.

Leisure Family

2/10

Poor

07 Jun 2024

Charlene

Outdated, no hot water, small rooms

8/10

Excellent

19 May 2024

Nasaya

Nice

10/10

Exceptional

14 May 2024

Melinda

Good for the price. Had to provide our own shower stuff.

Leisure Family

8/10

Excellent

03 May 2024

Verified traveler

Home Away Comfort

This is a recently updated extended stay property in a central location near every imaginable shopping and dining option. All the conveniences of home with an extremely comfortable bed and kitchen that has a full size fridge and dishwasher. Nice hot water, toiletries and coffee. Unfortunately, housekeeping is overlooking some cleaning details as the pots were dirty and could be upgraded. Free parking on a quiet lot but, keep your head in a swivel as the surrounding area is littered with loitering. Staff was welcoming and accommodating. Recommend visiting Tennessee Aquarium and Maple Street Biscuits

Business

10/10

Exceptional

02 May 2024

John

Nice large area with everything we needed for an enjoyable stay. Will definitely be back

Leisure Partner

4/10

Poor

28 Apr 2024

Belinda

Below average

Not impressed, for the cost expected better.

Friends_and_family Friends

6/10

Pleasant

07 Apr 2024

Charles

Stepped into the L

The Stay was so-so, the TV was blurry and the room was strangely configured.

Friends_and_family Family

8/10

Excellent

30 Mar 2024

Jeanette

Wasn’t expecting much given the location/cost/age of establishment plus finding one room to accommodate a family of six doesn’t always work out so well. Although the property is older as well as the furnishings, the pull out bed was a good size to fit two younger children and actually comfortable. Also the bedding seemed higher end and the double sized beds were the most comfortable of a hotel stay I’ve had in quite some time.

Leisure Family

8/10

Excellent

17 Mar 2024

Sheila

I liked the big walk in shower with a shower chair

Leisure Partner

6/10

Pleasant

01 Mar 2024

Becky

The room was very worn out. Walls were very thin and could hear the next room clearly. The carpet looked clean but the sofa was filthy. The bed was clean and comfortable. Definitely stayed in cleaner places but it wasn't the worst. We were only there for less than 12 hours so it served it's purpose.

Leisure Friends

10/10

Exceptional

19 Dec 2023

Sidney

Friendly staff and location.

2/10

Poor

19 Nov 2023

Corey

Building smelled room was horrible doors was hanging off the hinges and bathroom was not fitting to wash in

Friends_and_family Family

10/10

Exceptional

03 Sep 2023

Terrill

Very nice place tro stay

2/10

Poor

28 Jul 2023

Alyson

Stinky and dirty

As soon as you enter, location smells like pure cigarettes. The smell will begin from the lobby and move through the elevator, hallways and rooms.
Front desk staff, not so friendly and don’t know what they’re doing. Gave us our key and we had to walk back down because our key didn’t work (light was red).
House-keeping/Front desk will begin kicking you out before check out time.
Wouldn’t prefer coming back.

2/10

Poor

22 Apr 2023

Cassandra

The room was filthy, said it was cleaned but it was not. Food on the floor, bathroom dirty. Some front staff were miserable. The hotel is very run down. We felt very unsafe, we left before the sun came up after a very poor sleep.

Leisure Family

10/10

Exceptional

17 Apr 2023

Deborah

Just a weekend getaway

This is our first time at a MainStay Suite hotel. It was great. We were enjoying a weekend getaway, just to run around away from home (about 2 hours away) and chose this hotel, because it was close to the mall and the north side of Chattanooga. We ran around the Aquarium / Riverfront area all day and hit the mall up the next day. We were very pleased with our room and our stay.

Partner

10/10

Exceptional

15 Apr 2023

Steve

.

10/10

Exceptional

02 Apr 2023

Verified traveler

Not fancy but very comfortable!

Small parkinglot but effective spaces, there's also additional parking within a comfortable walking distance. Trolley carts provided at front entrance. A toaster, duel-burner stove top, coffee maker, dishwasher, as well as eating/cooking utensils were provided in our room. We had a ground floor room and was able to open both large windows in our room to enjoy the fresh air. Central heat & air wall thermostat and a below window air conditioner unit were available to acess in the room as well. Spacious storage yet cozy atmosphere. Staff was very realistic and friendly to communicate with. A Texas Roadhouse is right above the parking lot, recommend placing a pick up order 25-30mins before you're ready to eat, my family order as we arrived, were able to get unpacked and comfortable before taking a quick walk through the parking lot to pick up our food. Or we had the option of both being able to enjoy a few alcoholic beverages without having to drive or find safe transportation by simply walking back.Will definitely be staying again.

Partner

6/10

Pleasant

27 Feb 2023

Kimberly

It was fairly clean. Big counter to put things on.

The pillows were pretty flat. No breakfast and the water in the room tasted terrible- and I’m not picky.

It would have been nice to have a couple bottles of complementary water. Some sort of light easy breakfast even- would have been appreciated for $115 in a 2 star hotel. The showers were nice and hot.

Leisure Partner

10/10

Exceptional

30 Jan 2023

Verified traveler

Good basic suite

Quick check in. Mostly updated large suite Clean and comfortable.

Partner

10/10

Exceptional

16 Jan 2023

Latasha

Jessica at front desk was amazing! My stay was great!

Friends_and_family Family

10/10

Exceptional

15 Jan 2023

Cynthia

Friendly helpful staff, good location, reasonable price, comfortable bed, spotless but older slightly worn bathroom. Would stay here again!

Leisure Partner

10/10

Exceptional

03 Oct 2022

Joy c

Just a little Maintenance needed

Wish the room had two chairs (for two people) but the room was good. We had a toilet that leaked into the bowl causing the tank to refill about every 10 minutes and the bathtub had a rather drippy leak in the faucet but nothing that couldn't be fixed in 10 minutes with a good maintenance person. We had a good stay

Partner

4/10

Poor

22 Sep 2022

Parri

The room was clean, but extremely dated and sterile. Honestly, I felt like I was sleeping in my kitchen. The white lighting made it feel cold and unwelcoming. The room was really hot and muggy, because they didn't prepare it by turning the air on. The bathroom was extremely dated, with a shower curtain that didn't curve out, so it made the shower space extremely small, with the curtain (which probably doesn't get cleaned) too close to my body. (GROSS!)

The bed was comfortable, and the room was clean, but the kitchen was very dated and black, and the counter was way too long and cheaper than Ikea's worst model. It honestly felt like I was sleeping in my kitchen AND office. NO ATMOSPHERE.

The hallways on my floor stunk of people cooking fried food. My door didn't have a safety lock. My phone was dead. I asked to switch rooms, and they were very accommodating, but the night clerk wasn't particularly friendly and told me he'd never heard of safety locks on doors. The second room had a lock and phone that worked, but the atmosphere was the same.

The location was 20 minutes from downtown, so it was also inconvenient.

Leisure Self

10/10

Exceptional

18 Jul 2022

Rose

Comfortable and Clean

Stay was great, except it was very hard to pull the bathroom door shut. Also, our ice bucket had a hole in the bottom of it We we’re supposed to have a queen size bed looked and felt more like a full size. Other than these minor things. Stay was awesome! Room was clean! Staff was very friendly and helpful. We definitely will stay here again!!!!!!!

Partner

8/10

Excellent

27 Jun 2022

Verified traveler

Decent, clean room with aged couched.

The room was clean. The bathroom was clean. The kitchen and appliances were clean. The general decor was ok. Nothing super-fancy, but nice. Only issue was the age of the pull out couch. The mattress was comfortable. Slept very well. But, the age of that couch looked a bit worn. Should be re-upholstered or replaced.

Friends_and_family Family

8/10

Excellent

08 May 2022

Robert

Mainstay-Chattanooga provided excellent value. It's a good location and the staff was very helpful. Clean room, and they honored all of my requests, especially providing a room that faced away from the interstate...!

Business

10/10

Exceptional

30 Apr 2022

Karen Van

Older property but clean . Beds clean and comfortable. Texas Roadhouse in same parking lot …Downside Small tv but ok for one night we stayed

Leisure Partner

10/10

Exceptional

22 Apr 2022

Wayne

Smallish, but kitchen was great. Bed was comfortable. Clean and nice people. Good stay.

8/10

Excellent

04 Apr 2022

Shante

The suite was nice and cozy with the sofa sleeper, I did not like being charged for the room and a holding fee.

Leisure Family_with_children

10/10

Exceptional

28 Mar 2022

Patricia

Birthday Vacay

Me and my children took a weekend trip for my birthday, just a last minute getaway, and was very impressed with the accommodations and the staff. We took full advantage of the full size fridge, stove eyes, dishwasher, and dishes provided.

Friends_and_family Family

2/10

Poor

28 Mar 2022

Miguel

I didn't like the cockroach I had to kill running around the kitchen counter

Leisure Family_with_children

10/10

Exceptional

22 Mar 2022

Kara

Great hotel to stop at. We checked in late and left early but beds were very comfortable. It was just what we needed.

Leisure Family_with_children

4/10

Poor

07 Jan 2022

Amber

There was used soap in the shower. The areas between the chair and tv was not vacuumed from the last guests, there was dust and debris in a large section. Our room was run down and part of the lock for our door was missing. If we weren’t passing through on a long road trip, just staying to sleep, we would have left and gone to a different hotel.

Leisure Partner

6/10

Pleasant

03 Jan 2022

Marty

No breakfast and not the cleanest hotel we've stayed at.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2021

Andy M.

Fun Short Stay

Easy access interstate and staff was super kind

8/10

Excellent

08 Nov 2021

Lunie

Very quiet, staff professional and helpful and great location. The room served its purpose. Furniture could be updated. A cleaner couch/chair would be nice.

Leisure Partner

8/10

Excellent

03 Oct 2021

elizabeth

Good for Overnite

Easy check-in at midnight, sweet clerk. The room she gave us had a cigarette smell. They had tried to use deodorizer, but that didn't work. They graciously moved us to another room and it smelled much better. It is an older hotel and has been redone. It is as clean as you can make an older place. Still, you could see paint dings, power panel by the door, and horrid drapes. The bed was a little hard. It was fine for the few hours we stayed there. I wouldn't choose it for a long time stay.

Partner

6/10

Pleasant

10 Sep 2021

David

2 night business trip.

Check in was quick and easy, very nice guy working the desk. The room was good for the price paid, some things were slightly dated but cleanliness was good. There's lots of shops and restaurants nearby.

Business

10/10

Exceptional

08 Sep 2021

John

Would stay again.

Had king room for only one night but would definitely choose same hotel if more than one night as kitchenette would definitely be an assest.

Business

10/10

Exceptional

04 Sep 2021

Hannah

Great Room!!!

Amazing stay! Night staff was very friendly and very helpful. Very clean too!!! Would stay there again!

Self

8/10

Excellent

09 Aug 2021

Verified traveler

it is ok, clean and good for short stay

Leisure Family

10/10

Exceptional

21 Jun 2021

Verified traveler

Loved our overnight stay!

Leisure Family

8/10

Excellent

08 Jun 2021

Jason

We enjoyed our stay, disappointed they didn’t have a pool ( that was my fault for not realizing that) . Overall great!
PS they do charge $2 for safe fee every night you stay whether you use it or not

Friends_and_family Family

10/10

Exceptional

01 Jun 2021

Ty

Best stay of my trip

Extremely nice facility. Convenient to restaurants and the freeway. Staff was very friendly and accommodating.

Self

10/10

Exceptional

31 May 2021

Mislay

We loved this place !!!

Very good location, nice services and clean and really comfortable for a family of 5

Friends_and_family Family

10/10

Exceptional

29 May 2021

Verified traveler

The Room was spacious. The bed was comfortable. Room was clean. Will stay at an Mainstay Suites again

Leisure Partner

4/10

Poor

18 May 2021

Verified traveler

It was ok

Leisure Family

10/10

Exceptional

06 Apr 2021

Ryan

Nice Stay

It was a nice stay. We only needed to stop for a few hours to sleep on the way home to Ohio from Florida. Seems like a nice area. It was very quiet. We had no issues. Front desk staff was very nice and check in was easy. The only thing I would warn about, is when taking a shower, the entire floor got soaked due to the weird locker room showers they have. But I understand it due to needing to be handicap accessible.

Friends_and_family Family

10/10

Exceptional

02 Aug 2020

Theresa

satisfied

we was very pleased with the hotel itself and the room was in excellent condition everything was clean. The only thing was the beds didn't seem like a queen size bed!

Friends_and_family Family

4/10

Poor

14 Jul 2020

Eileen

They do not clean on weekends, there was not an adequate amount of cookware to cook a meal. All the plugs are upside down and charges do not stay in the plugs. There is a pitcher and it was cracked. We called and they described the grab and go breakfast but it was those items were not available

Friends_and_family Family

10/10

Exceptional

05 Feb 2020

Lakevia

The only thing I didn't like was the none smoking rooms BT all in all I loved the rooms the staff the property. The staff was so very nice and helpful I would always wanna book here it's like they were my family they made me feel at home.

Leisure Family

10/10

Exceptional

14 Jan 2020

John

Easy access from interstate. Nice kitchenette facilities

Leisure Family

10/10

Exceptional

30 Oct 2019

Robert

Was very pleased with room and breakfast.was more than I expected

Business Partner

8/10

Excellent

15 Oct 2019

Verified traveler

SEEMED LIKE AN OLDER HOTEL BUT VERY CLEAN AND KEPT UP

Leisure Family

8/10

Excellent

01 Sep 2019

Verified traveler

The room is very clean. Very friendly and helpful staff. Great stay for the money.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2019

Verified traveler

Stayed here 3 days to visit Ruby Falls, Rock City & Inclined Railway on our way to meet family for our family vacation in Pigeon Forge/Gatlinburg Tennessee. Awesome hotel!!!!

Leisure Family_with_children

8/10

Excellent

20 Jul 2019

Tamara

For the price it was very good. Front desk was very nice. It was a big room .

Leisure Family_with_children

4/10

Poor

08 Jul 2019

Verified traveler

Found a bed bug in one of our rooms. My nephew had several bites. Disappointing that the property has no pool. Free admission to the local YMCA is offered, but requires an off property trip :(

Leisure Family_with_children

2/10

Poor

09 Jun 2019

Verified traveler

Ask to see the room before checking in!!

This was the most dirtiest hotel We’ve ever stayed in. Very strong odor of some type of chemical.

Also was listed as a queen bed, but seemed to be more like a full size.

Partner

6/10

Pleasant

29 Apr 2019

Guest

I didnt like parking across from the hotel at a restaurant because parking lot was full. Didnt sleep well because you can hear doors slamming all night and people talking in the halls. It served the purpose for one night but i wouldnt stay there again. However check in went smooth and the room was nice and clean.

Friends_and_family Partner

8/10

Excellent

19 Apr 2019

Pa

Pretty decent room and small kitchen area was nice.

Main entrance door was locked because attendant was in dispose. Would think you would be allowed to at least wait in the lobby for their return

Leisure Family

10/10

Exceptional

15 Apr 2019

Verified traveler

I can’t say anything negative about this hotel! The staff was great! The room was EXACTLY what I needed. The continental breakfast every morning was great and helped me start my day. The biggest thing about this hotel is the staff. Some of the nicest and greatest staff I’ve ever seen in a hotel. I HIGHLY recommend this hotel and I will be coming back!

Friends_and_family Family

2/10

Poor

31 Mar 2019

Verified traveler

Didn’t like much about this property. I wouldn’t stay here again.

Leisure Family_with_children

8/10

Excellent

30 Mar 2019

Bulldog

Needed a place to sleep on way to Florida. Room was clean. Breakfast was so-so.

Friends_and_family Family_with_children

6/10

Pleasant

29 Mar 2019

Verified traveler

The price is high for the quality of room. The facility is old and in need of refurbishing.

Partner

8/10

Excellent

17 Mar 2019

Verified traveler

I had a late check in and called ahead - they were accommodating to us! Very friendly and helpful.

Friends_and_family Partner

8/10

Excellent

16 Mar 2019

Verified traveler

One of our room smelled like smoke they did give us a fan to put in there

Leisure Family_with_children

8/10

Excellent

16 Mar 2019

Verified traveler

The rooms were cleaned the staff was great close to town an restaurant

Leisure Family

4/10

Poor

15 Mar 2019

Sharon

The property is loud and not relaxing. The rooms had no hair dryer and were less than desirable.

Friends_and_family Family_with_children

8/10

Excellent

09 Mar 2019

Verified traveler

Excellent breakfast. Property in good shape. Room was as expected for this price range.

Leisure Family

10/10

Exceptional

08 Mar 2019

Verified traveler

The sofa in our suite sagged in the middle and was very uncomfortable to sit in. Otherwise this was a great facility!

Friends_and_family Family

6/10

Pleasant

05 Mar 2019

Tony

The bathroom faucet was loose. The water in the kitchen sink didn't work. The couch was super hard.

Leisure

8/10

Excellent

05 Aug 2018

Donna

nice

It was a nice hotel. Small and there was some damage to the bathroom door. kitchen sink did not work and kitchen light had a delay. We did not use these amenities but checked to see if they worked. Otherwise it was a decent hotel for the price

Partner

8/10

Excellent

19 Jul 2018

Verified traveler

Cute hotel. Front counter staff was very friendly and helpful. Lots of restaurant choices nearby.

10/10

Exceptional

04 Jul 2018

Darnell

Good stay. Excellent staff. Good room layout Would be great if they added a pool and hot tub.