Name: Aloft Chattanooga Hamilton Place
Address: 2090 Hamilton Place Blvd, Chattanooga, 37421, US

10/10

Exceptional

04 Aug 2026

Kari

The location couldn't have been better. Close to everything, with plenty of restaurants, shops, and attractions all within walking distance. The amenities were excellent, and everything was clean, well-maintained, and thoughtfully designed to make our stay comfortable. Rooftop bar has great food and drinks, as well as an excellent view of the surrounding area. Pool looked fantastic! The staff was friendly and welcoming, making the experience even more enjoyable. If you're looking for a hotel in a great location with lots to see and do nearby, I highly recommend staying here. I would definitely go back!

10/10

Exceptional

03 Aug 2026

Javier

Excellent service and really clean, had a great stay with the family !!

10/10

Exceptional

02 Aug 2026

Marlon

This place is a gem. Front desk and general staff were very helpful. Hotel is located close to shopping and restaurants. Highly recommended!

10/10

Exceptional

02 Aug 2026

Bobbie

This is the best family hotel. It has a great pool that is not too deep (4ft max) - a restaurant and bar on the property, right beside a Cheesecake Factory, Dave and Busters, and a mall. The only downside is the road construction - traffic really sucks in Chattanooga, but this hotel is affordable, clean, safe, and fun.

10/10

Exceptional

01 Aug 2026

James

The Aloft is in a great location with a lot of restaurants and shopping right outside the door. I highly recommend the Aloft.

10/10

Exceptional

01 Aug 2026

Adriana

The hotel is located in a great location. There are many good restaurants around and the Mall is next to it. We truly enjoyed our stay here.

8/10

Excellent

26 Jul 2026

Pat

Room was small but clean / Check-in was easy /
Breakfast was expensive / Enjoyed the foosball and pool table.

4/10

Poor

21 Jul 2026

Monik

Damage in the room before I arrived and rude staff

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Matthew

Good clean room.

Self

6/10

Pleasant

19 Jul 2026

Syreeta

Clean room but no microwave and restaurant was a fail; frozen food not fresh. Bar service was good.

Friends

10/10

Exceptional

17 Jul 2026

Debra

The ALOFT was a GREAT experience.
Rooms were clean and comfortable.
Everything was was perfect.
The bar area was Amazing.
Enjoyed the Flatbread Pizza at the bar .

Self

10/10

Exceptional

14 Jul 2026

Gregory

Brilliantly designed facility! Immaculately maintained. Nice pool and gym. Great room layout with lovely attention to detail. Great stay at a great price!!

Family_with_children

10/10

Exceptional

11 Jul 2026

Nadia

Location near mall and restaurants. Room was clean and comfortable. Felt safe. Parking is limited at actual hotel but it is next to a mall so you can use that parking. Restaurant located on top floor overlooking city

Partner

10/10

Exceptional

11 Jul 2026

Serena

I had an outstanding stay at this hotel! From the moment I checked in, the staff was welcoming, professional, and eager to help. The room was spotless, spacious, and very comfortable, with everything I needed for a relaxing stay. The amenities were excellent, and the location was convenient to nearby attractions and restaurants. I truly appreciated the attention to detail and exceptional customer service. I highly recommend this hotel to anyone looking for a comfortable and enjoyable experience, and I look forward to staying here again!

Pet

8/10

Excellent

09 Jul 2026

Tonia

Great hotel. Awesome location. Staff was amazing. The ice machine is hard to find and there was NO hot tub. Other than that. A great stay. We will return

Partner

10/10

Exceptional

08 Jul 2026

Dorys Maria

I was disappointed with my stay. The biggest issue was the room—it felt extremely humid the entire time, making it uncomfortable to relax and sleep. The air felt damp, and nothing ever seemed to dry out. For the price I paid, I expected a room that was comfortable and properly climate-controlled. I hope the hotel addresses this issue so future guests have a better experience.

Self

10/10

Exceptional

07 Jul 2026

Kristy

Very clean, friendly front staff, comfortable bed/bedding

Family_with_children

6/10

Pleasant

06 Jul 2026

Richard

Room had less space than the picture depicted

Self

10/10

Exceptional

06 Jul 2026

Timothy

Awesome place to stay very friendly staff

10/10

Exceptional

04 Jul 2026

Curtis

Great property to stay !

Partner

10/10

Exceptional

01 Jul 2026

Carrishneia

Great stay

Family_with_children

10/10

Exceptional

01 Jul 2026

Jabrail

Not to mention the location and all the things to do nearby. My stay was nothing short of amazing. Breakfast isn’t included but the to go for $10 was worth it. The rooftop bar was a great vibe. I will definitely stay again 10/10 I highly recommend!

Partner

8/10

Excellent

28 Jun 2026

Katrina

There was no hot water on Sunday morning. Was told I would be 'compensated' for the inconvenience. I am still waiting to find out what that meant.

Self

10/10

Exceptional

28 Jun 2026

Mike

Everything was so clean and nice. All of the amenities were so nice. Great location.

Partner

10/10

Exceptional

27 Jun 2026

Todd

I love the simple modern aloft

Self

10/10

Exceptional

23 Jun 2026

James

Great location to eateries and entertainment. Staff was very kind and pleasant. The cleanliness was outstanding.

Partner

10/10

Exceptional

22 Jun 2026

Kimberly

Positives: Clean. Quiet. Friendly and efficient staff. Comfortable bed. Close to restaurants and shopping (and hospital if you need it).

Negative: Parking. Was not made aware of breakfast times/location (it was busy and I forgot to ask).

Overall, highly recommend.

Self

10/10

Exceptional

22 Jun 2026

Catherine

Room great , enjoyed the bar and music . It would’ve been fine if you served breakfast.

Family_with_children

6/10

Pleasant

19 Jun 2026

Gina

The person at the front desk acted like they couldn't honor the rate promised so I had to use my points.

10/10

Exceptional

19 Jun 2026

Scott

Very modern. I would stay there again.

Self

10/10

Exceptional

16 Jun 2026

Jake

Fun bar

10/10

Exceptional

16 Jun 2026

Jesus

Everything was good. Staff was very helpful and restaurants were walking distance.

10/10

Exceptional

15 Jun 2026

David

Room was clean and spacious, as usual. The pool was nice. We also enjoyed the bar upstairs and the coffee shop on the corner.

Partner

10/10

Exceptional

15 Jun 2026

Dustin

The room was very clean and the amenities were nice. A very contemporary layout and includes a refrigerator in the room. The bathroom layout was quite different (hence the aloft) than normal and didn’t have an actual door separating the shower from the main room. This was fine for my stay but if sharing a room with, say a coworker, that might feel a little odd. The staff was very nice and welcoming and the location was so convenient to the mall and places to eat.

Family_with_children

6/10

Pleasant

15 Jun 2026

Xovanna

Very clean room and building. Aloft never disappoints in this category. The staff was great overall until I encountered a couple of concerning situations.

The check-in representative was polite, friendly, knowledgeable, and provided excellent service. However, after returning from dinner, I sat in the lobby while waiting for my husband and observed another employee being extremely rude to the representative who had checked me in. To the point that it appeared he was bullying him.

I do not believe a respected hotel brand would want employees behaving this way, especially when they are the face of the company and responsible for providing guests with a warm welcome. I found the language he used to “coach” another employee highly inappropriate and unprofessional. I specifically remember him saying that he did not understand how the company hired people like him, that he did not know anything, and that he should be fired. What made the situation even worse was that these comments were made in front of other guests.

There was also a minor in the lobby who was crying. To be honest, I am not sure if it was his child or someone else he was reprimanding, but the entire situation appeared very unprofessional.

Additionally, I was unable to get proper rest because there were multiple children on my floor around midnight screaming, running through the hallways, and knocking on guests’ doors. When I reported the issue to the front desk, no action appeared to be taken.

Partner

8/10

Excellent

14 Jun 2026

Larry

No door (only a curtain) to shower/sink area. Which was not depicted in the pictures. Although hotel was updated and at a great location. I probably would’ve chosen somewhere else, because when it comes to the bathroom, I like my privacy.

Partner

8/10

Excellent

04 Jun 2026

Milena

very clean and modern. Shampoo and conditioner smelled very nice. Good water pressure. Front desk clerk was not very friendly though.

Partner

10/10

Exceptional

01 Jun 2026

Tseleq

Excellent experience

Partner

8/10

Excellent

31 May 2026

Heather

Overall, I had a pleasant stay. The room was very clean, comfortable, and well-maintained, which I really appreciated. The only maintenance issue I noticed was that the bathroom sink drained very slowly and never seemed to fully empty.

One suggestion for improvement would be adding a second mirror in the bathroom or dressing area. When two people are getting ready at the same time, having a dual-mirror setup would make the space much more convenient.

Despite these minor issues, the cleanliness of the room and overall experience were very good, and I would consider staying here again.

Family

10/10

Exceptional

31 May 2026

Sonia

Everything was good. They need to add microwaves to the room and complimentary breakfast.

Self

10/10

Exceptional

31 May 2026

Stephen

Really nice place and clean, the rooftop bar was amazing!

Self

10/10

Exceptional

30 May 2026

Margaret

Love this place

Partner

10/10

Exceptional

28 May 2026

Monica

Courtesy

Family_with_children

8/10

Excellent

26 May 2026

Brittani

Good find. Booked last minute and was pleasantly surprised. Parking is not so great as the parking is shared with the Mall. Which also makes the hotel a convenient location.

Family

10/10

Exceptional

24 May 2026

Brenda

We always stay here when we visit Chattanooga. We like that everything is so convenient and in walking distance. The hotel also has outside sitting area that is awesome; this time we traveled with our teacup yorkie and things were awesome with her and amenities they have for your pet.

Pet

10/10

Exceptional

23 May 2026

Constance

The bed was very comfortable and the room was spacious.

8/10

Excellent

20 May 2026

Brandon

Enjoyed my stay!

Self

10/10

Exceptional

17 May 2026

Shantale

A1

Partner

10/10

Exceptional

15 May 2026

Sarah Ann

Beautiful room. Helpful staff.

Partner

10/10

Exceptional

15 May 2026

Victor

Amazing place

10/10

Exceptional

10 May 2026

Bryleigh

Really cool place and would definitely come back.

Friends_and_family Family

8/10

Excellent

05 May 2026

Iain

Great for shopping and restaurants. Parking was on shopping area. Very busy and tough to find a spot.

Partner

10/10

Exceptional

03 May 2026

Eva

We did not have the breakfast

10/10

Exceptional

01 May 2026

Kim

This place was great! We loved staying there. The location was great. We will stay again.

Family_with_children

10/10

Exceptional

27 Apr 2026

Timothy

Had a great stay! It was our first time at an Aloft hotel and we will go again! The roof top bar was so much fun and the rooms were very comfortable and very nice! We will go back in a heartbeat!

Partner

8/10

Excellent

24 Apr 2026

Holly

Very clean and great staff

Partner

8/10

Excellent

22 Apr 2026

Stacy

Parking was challenging because the hotel shares parking with a mall and restaurants which were very busy maybe due to arriving around dinner time on Saturday. Upon arrival there was one bath towel in the room when we had two registered guests. Requested additional towels and they were delivered. Otherwise, the hotel and staff were as expected.

Pet

10/10

Exceptional

21 Apr 2026

Tiffany

Not only was the property well kept and clean the staff was nice and courteous JR and Chandler to name a few made our stay enjoyable and memorable we will be back to stay at the property

Friends

8/10

Excellent

19 Apr 2026

Christopher

We were very disappointed that the rooftop outside part was not open. We chose this hotel for that reason. We put something off for the night not spend time upstairs but could not do so. Everything else was good. But rooftop being closed and not listed anywhere was a major disappointment.

Friends_and_family Family

2/10

Poor

19 Apr 2026

Michael

Nice room except no microwave in your room. Coffee pot doesn’t work. Hidden notes from past guest. Describing their problems there. Blood on items and dirty sheets. And the worse parking in the world. Sharing a parking lot with the mall. Great idea. Then no help just excuses from staff. Stayed 2 days. Would not issue any refund so I could stay anywhere else. The bar and staff on the 7th floor was bad. Bad drivers no’s. Bad food. Bad service. Outdoor seating at the bar was shut down because they said they have no lights. Even though it was sunny and seventy degrees outside. All and alll worst hotel and experience even. Stay anywhere else but there.

10/10

Exceptional

19 Apr 2026

sequata

Great place easy check in…will recommend Ava stay again

6/10

Pleasant

13 Apr 2026

Emily

Thought breakfast would be free

10/10

Exceptional

09 Apr 2026

Laurie

?

8/10

Excellent

09 Apr 2026

Scott

Good, new hotel. AC blows right on the bed (king room), which is uncomfortable. Bed is a bit too firm.

10/10

Exceptional

09 Apr 2026

Diane

This is my new favorite hotel chain! Aloft will be my first pick when traveling. Highly recommend!

10/10

Exceptional

06 Apr 2026

Bryan

Absolutely

Partner

8/10

Excellent

05 Apr 2026

Lana

The room was clean I needed a microwave which we only found in a laundry room on a different floor.

10/10

Exceptional

04 Apr 2026

Suzanne

Great place. Friendly staff. Very accommodating

8/10

Excellent

03 Apr 2026

Billie

Everything was great except for parking. Really think that the hotel needs better parking arrangements. Couldn’t find parking near the hotel

8/10

Excellent

26 Mar 2026

Kristin

Cleanliness was great. Rooms were great but a few things could definitely be added to make things a little better. Not enough trash cans in the room. The charging ports on The table in between the beds didn’t work on one side. The fragrance in the lobby, although it’s a great scent, is so strong it will knock you down when you walk in. It doesn’t carry into the upper levels, thank goodness. If it had, I would definitely not have been able to stay. My sister stayed there a few weeks before we did and she warned me about it, and she wasn’t kidding. Microwaves in the room would be nice. Only ones are on the 3rd floor. Went to order breakfast and they were out of waffles and breakfast sandwiches. What we ordered was definitely not worth the price. There is only one end table size place to put things in so suitcases are everywhere and there isn’t a lot of space to move around in anyway, so it always felt cluttered and cramped. The most important things (cleanliness and staff) were great so it made up for a lot of the little things that make staying away from home easier, i just found it frustrating bc there were so many details that were disappointing.

8/10

Excellent

24 Mar 2026

Adrian

From what little interaction i had with staff was good. Hotel lobby and room were clean. I could hear music and noises coming from other rooms easier than in other hotel's ive used. I didn't care for the super bright white light bulbs in the room, made me feel at night as if i were in a hospital room. Overall no major complaints outside of the light bulbs.

10/10

Exceptional

23 Mar 2026

irene

Located in a shopping center parking lot, this hotel is directly across from a Cheesecake Factory - which makes waddling back to your room that much easier. The rooms were clean and modern. The pool will be great in the summer but the fire pit was nice and cozy.

Family

6/10

Pleasant

20 Mar 2026

Joshua

The room itself was clean, had to wait for front desk staff multiple times. The lobby smelled like marijuana strongest near the staff area. Bed was uncomfortable, pillows and bedding were stiff and extremely noisy.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Brandon

Great place to stay!

Business

10/10

Exceptional

18 Mar 2026

Lucy

Very nice hotel in a great location.

Family

10/10

Exceptional

17 Mar 2026

Jelisa

I recently stayed at Aloft Chattanooga —One of the biggest highlights of this hotel is its location — it’s perfectly situated near plenty of shopping centers and great restaurants, which made it super convenient to explore the area without having to drive far.
One downside, however, was the parking situation. It could get a bit tight and inconvenient at times, especially during busier hours, which added a little frustration to an otherwise smooth stay

10/10

Exceptional

15 Mar 2026

Roger

Yes

6/10

Pleasant

14 Mar 2026

Melissa

Clean room. Unfortunately the outdoor pool was closed. Staff stated that the pool stays closed until May every year

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

KRISTY

Clean room and great location!

Partner

8/10

Excellent

09 Mar 2026

Timothy

Clean room

Family

8/10

Excellent

02 Mar 2026

Matthew

Bar was cool, understand the prices being at a hotel bar, however, drinks are weak, would give the drinks a 2 on the scale and only getting a two because they had drinks. Hotel was clean, room was clean. Loved the idea of the hotel, cool concept and something a little different. The snack area is very limited and way overpriced. No grass for pets, asphalt and concrete.

10/10

Exceptional

24 Feb 2026

Anthony

Good clean place. Friendly welcoming staff.

Pet

8/10

Excellent

22 Feb 2026

Lautriver

Yes

Partner

10/10

Exceptional

22 Feb 2026

Nikki

Clean, modern

Family_with_children

2/10

Poor

15 Feb 2026

Ana

I booked a King room approximately one month in advance. Upon check-in, we were not informed that our room had been changed. When we went upstairs, we immediately noticed it was not the King room we had reserved. After returning downstairs, we were told that our King room had been given to another guest.

When I called the front desk to resolve the issue, I was informed that there was nothing they could do unless I went online, searched for a King room myself, booked it again, and then brought proof to the front desk. I was essentially asked to rebook the room I had already secured a month prior. I ended up having to book the room a second time, after which the second reservation was refunded and we were finally given the correct room.

This entire process was unnecessarily stressful and time-consuming, especially considering that the original error was not ours. Additionally, the AC in the initial room made us feel unwell shortly after entering, which added to the discomfort of the situation.

When I requested that a manager contact me to discuss the experience, the front desk staff responded dismissively, stating that the issue had already been resolved. While we were eventually placed in the correct room, the inconvenience, lost time, and manner in which the situation was handled were never addressed.

10/10

Exceptional

12 Feb 2026

Pamela

Quick check in, great staff - clean

8/10

Excellent

12 Feb 2026

jimmecca

The hotel was very nice. It was clean and smelled very fresh.

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Domonique

Always clean room, friendly staff, and great location

Leisure Family

8/10

Excellent

03 Feb 2026

Pat

Staff was friendly, rooms were very clean

6/10

Pleasant

18 Jan 2026

Jeremy

Parking is at your own risk.

Leisure Family

10/10

Exceptional

18 Jan 2026

John

Very clean, easy process, access to a lot of places to eat and shop. Crowded because of the area, but clean and nice.

Friends

10/10

Exceptional

15 Jan 2026

Mikayla

We had to book here last minute to get out of a bad Airbnb situation, and Aloft was such a lifesaver. The hotel is so nice and its location is perfect for all your needs being in the midst of the middle.

Our rooms were perfect, we especially loved the amazing toilet room and shower separation!

The staff was polite every day, whether it was the same person or different employee.

Free parking. Being in the midst of the mall, a spot near the door isn’t guaranteed, but you won’t be that far!

BOOK HERE!

Leisure Family

6/10

Pleasant

14 Jan 2026

Judy

Terrible location

10/10

Exceptional

11 Jan 2026

Catherine

Room was amazing, quiet and clean.

Business Family