Hotel Bernardino

Italy , Lucca
LUCCA, Via Di Tiglio, 109, 109
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50 reviews shown

2/10

Poor

07 Jul 2025

nav

small rooms, poor air conditioning, tiny bathroom, had to pay for water bottles, real poor breakfast hardly any choice.

Would not rate it as a 3 star hotel.

Leisure Partner

8/10

Excellent

17 Oct 2024

Alberto

Nice place. Nothing fancy but clean.

Leisure Partner

8/10

Excellent

23 Jul 2024

Alison

We spent a happy week at the hotel as a base for a family reunion. Easily walkable into Lucca, parking easy outside and with overflow, and nice breakfast in the patio. Friendly staff with great recommendations. Only complaint is that rooms are rather basic, could use a refresh.

Leisure Family

10/10

Exceptional

28 Jun 2024

Mark

Location

Leisure Family

8/10

Excellent

21 May 2024

Verified traveler

The property was very nice and friendly staff. It is far from the train station (30 minutes walk); 10 minutes to the entrance of the old city.

Leisure Partner

10/10

Exceptional

03 Jul 2023

Alexander

The staff was very freindly and it is well-located just a few minutes walk to inside the walls of the city.

Partner

8/10

Excellent

10 Sep 2016

Declan

A quiet hotel situated about 15 minutes walk from the centre of the walled city of Lucca, providing all you would expect from that category of hotel. Staff are very friendly and particularly helpful. We walked from the train station (20 minutes). The local public authority do not believe in laying out proper pavements,most of the pedestrian areas are simply loose stones which are a nightmare to traverse pulling suitcases ( this is NOT the fault of the hotel), so best advise to prospective guests is to take a taxi (5minutes).

10/10

Exceptional

19 Jul 2016

tani

Excellent service

They even had soya milk for me.. i normally have to supply my own - no big deal but the fact that they had soya and even rice milk is an example of how well thought they are.

10/10

Exceptional

14 Jul 2016

Carrie

Great value close to city center

This is a very nice hotel with attentive staff. There is a library with lots of old books about Lucca's history, a lounge with TV, and there is a resident calico cat. There is some nice modern artwork, and a good breakfast for 8 euros per day. The hotel is about a 25 minute walk from the train station, which is a bit inconvenient, though I am sure there is a bus if I had had the patience to figure it out. More importantly, it is just about a 10 minute walk into the historic walled city. For about half the price of staying in the old city, this is a great deal. In the immediate vicinity of the hotel are some restaurants, a gelato shop, and grocery stores. It is a real Italian neighborhood, and pretty quiet at night. There is a nice courtyard for breakfast. I would definitely stay here again. The first night I stayed in the room on the first floor off the courtyard and I would not stay there again due to lack of privacy, and noise from voices and an air conditioner unit. In the cold months it might be fine.

8/10

Excellent

31 Jul 2015

Othman

Nice hotel close to Lucca

Hotel Bernadino was a comfortable, convenient place to stay in Lucca. The rooms are small but comfortable, and a really good breakfast was included in the price. You can rent bikes at the hotel, and bike into the city in less than 10 minutes.

Partner

8/10

Excellent

24 Jun 2015

Good budget hotel 5 minutes walk from city centre

I had a very pleasant stay here - slight hiccup on arrival as they couldn't find my booking and then thought I was only staying for one night; but the upshot was I got a double room instead of a single so I was quite happy with that! The location was great - a 20 minute walk to the station and frequent trains to Pisa, Florence and other Tuscan destinations, but there is plenty to see and do in Lucca too, with dozens of restaurants to choose from.

4/10

Poor

23 May 2015

Tony

Friendly but room tiny and outside the old city

Staff were very friendly and helpful here. However the room was incredibly small. Also it's a good ten minutes walk to get to the walls of Lucca so I wouldn't stay outside the old city again.

Partner

8/10

Excellent

24 Oct 2014

Verified traveler

Nice hotel, close to the city and transport.

I had a very pleasant stay at the hotel in October. The staff were very friendly and helpful. The breakfast was good. It waseasy to access all areas from here as within short walking distance.

6/10

Pleasant

04 Oct 2014

Verified traveler

Handy location but poor quality.

We booked a wheelchair accessible room. In fact the hotel proper is not accessible. The room we got was in back of the main hotel and was shabby. It was the first hotel we've stayed at in Italy that lacked a fridge. There was no Internet in the room. Granted this is a 3 star and the others have been 4 star. The door to the bathroom wedged against the floor when only part way open so there was little room to get a small mobility scooter through. The shower stool was a thin plastic and didn't seem safe to use. Breakfast was minimal, again maybe a 3 star vs 4 star. Finally from a safety point of view, if you wanted to lock the door for the night, you had to use a key. If there was a fire, you would have to use the key to unlock it before you could open the door.

10/10

Exceptional

12 Aug 2014

Verified traveler

Hotel Bernardino

Great little place to stay- not fancy but very clean and comfortable. Staff exceptionally helpful. A seven minute walk to the old city. We plan to stay there again when we return to Lucca. Would highly recommend this place!

8/10

Excellent

27 Jun 2014

Margaret

Nice little modern hotel.

Only snag, it's a 500m walk to the nearest city gate (Porta Elisa) and then quite a bit more walking to the centre of Lucca. We didn't feel like doing it twice a day in the heat so in the evenings ate in a small local restaurant just down the street. And it was a bit too much of a slog to walk in for an evening Puccini concert. And no bus service into town though we took a taxi a couple of times.

10/10

Exceptional

21 Apr 2014

angelica

excellent hotel in Lucca. Staff really helpful and

The staff speak good English, breakfast is continental, they clean the room daily. Inside the city wall is the restaurant Bernadino , the food is fresh, cooked beautifully and well presented again the staff here are only to pleased to serve you. From outside the hotel turn right then left and there is a great pizza place with tables outside and fairy lights and on the opposite side of the road is a fantastic ice cream and chocolate shop. From Lucca you can get the train to Florence very reasonable. We hired a car and al the villages were lovely Pratto is reasonable for shopping. Pisa is also lovely.

10/10

Exceptional

21 Apr 2014

John

Just off Historic centre

This is a good hotel a short walk from the historic centre. On site car parking is minimal but this is the second stay I have made and found parking quite straightforward in the locality, but do arrive not before 5.30pm. I will certainly stay here again when I visit Lucca.Nice room and good breakfast buffet.

6/10

Pleasant

07 Jan 2014

Verified traveler

Spartan Accommodations

This no frills room in a no frills hotel is right in the middle of historic Florence. Its a five minute walk to the Duomo in one direction and a five minute walk to the Uffizi Gallery in the other direction. The rooms are small and spartan, and the street noise is always loud; great if you like being in the middle of the action, a challenge if you want a place to rest between visits to the museums and churches.

8/10

Excellent

13 Oct 2013

Luc

Good Location

The hotel has some but limited parking on their premises (4 cars max). Others must park on the street. The hotel is about a 15 minute walk to downtown but their are a few local restaurants, pizzerias nearby. Breakfast was typical for this type of establishment (Cakes, breads, hard-boiled eggs, cold meats, cheeses, fruit, cereal, milk, juice and coffee, etc.). Would stay again.

Family

10/10

Exceptional

01 Oct 2013

Verified traveler

Staff are real friendly and helpful

The only area I wish they would improve on is the WI-FI. Not available in the rooms. We had an early train to catch before the breakfast buffet was open, so the staff opened up just for us. We were able tro get coffie, pastry and a roll. I WILL stay there next year again.

8/10

Excellent

22 Sep 2025

Anne

Hôtel agréable et bien tenu en général.

Leisure Partner

6/10

Pleasant

04 Sep 2025

Kjell

Utvecklingspotential med frukost

Frukosten för en skandinav var inte det som jag tänkt mig. Enbart en en sorts skinka och bröd. Saknade ägg, yoghurt, ost mm

Partner

10/10

Exceptional

23 Apr 2025

Sandra Patricia

È stato piacevole stare lì perché era molto accogliente ed il servizio eccellente

Leisure Family

10/10

Exceptional

22 Jul 2024

Verified traveler

Confortevole e molto pulito

Prenotato pernottamento con colazione per vedere un concerto in piazza, ci si arriva anche a piedi in pochi minuti, attraversando bellissime vie del centro storico quindi in buona posizione, arredamento moderno e funzionale, molto pulito, personale cortese e disponibile. Buona la colazione, piccola ma varia, sia di dolce che di salato. Soggiorno breve ma molto confortevole.

Partner

10/10

Exceptional

15 Jul 2024

Maria Antonietta

A 2 passi da Porta Elisa a Lucca!!

Strategica la posizione x chi viaggia senza auto. 20 minuti a piedi e sei nel cuore di Lucca! Camera pulita con minibar e persolale gentilissimo!! Cosigliato per ogni tipo di viaggiatore!!

Partner

8/10

Excellent

13 Oct 2023

Volker

Il personale molto gentile, un bel giardino

8/10

Excellent

09 Aug 2023

Mario

Ottimo

8/10

Excellent

05 Jul 2023

Francesco

Prezzo elevato rispetto a quanto ottenuto. La camera era confortevole ma scarsità di consumabili. La colazione era davvero povera di prodotti e invece di iniziare alle 7.30 di fatti è iniziata dopo le 8.00

Leisure Self

8/10

Excellent

03 Jul 2023

Doriana

La struttura nel complesso si presenta confortevole e pulita.
Unico neo la mancata colazione in quanto credo venga pagata a parte ....bizzarra l' idea di lasciare la brocca termica e relativo servizio da the in camera senza bustine e acqua per usufruire del ristoro suggerito

Leisure Partner

10/10

Exceptional

18 Apr 2023

Luca

Tutto bene grazie

Business_and_leisure Self

2/10

Poor

14 Oct 2022

Cristian

Mai più!

L'albergo necessita decisamente di un ammodernamento. la camera era minuscola e appena entrato sentivo un cattivo odore di chiuso.
La colazione era a parte, ma arrivato in struttura mi dicono che dopo il Covid non hanno più attivato il servizio colazione. Vicino c'è una pasticceria, purtroppo chiusa il giorno in cui ero lì.

Business

4/10

Poor

20 Jul 2021

filippo

Hotel fantasma

Ho prenotato un soggiorno di lavoro in questo hotel, ma poi sono stato dirottato in un altra struttura a 2 stelle. L'hotel era chiuso ma la proposta su Hotels era disponibile. Situazione poco seria. Per motivi di orario ho dovuto accettare, ma eviterei. Tra l'altro ho pagato la stessa cifra (poco onesti). Peccato

Business

10/10

Exceptional

01 Jul 2019

Christina

Anbefales!

Meget venligt personale - ca. 10 min på gå-ben fra Lucca. Trygt område. Rent. Køleskab på værelse. Lille værelse, men fint til os.
Morgenmaden: der var hvad der skulle være af kaffe, juice, brød og frugt. Man kunne sidde i en lille hyggelig gårdhave og spise.
Hotellet laver gode aperol spritz 😉

Friends

10/10

Exceptional

02 Jan 2019

Verified traveler

Ottima location a pochi passi dalle mura,locali accoglienti,puliti e conortevoli. Personale super disponibile e cordiale. Ottimo!!!!

10/10

Exceptional

24 Aug 2018

Verified traveler

Nice and cozy

Nice and cozy hotel

8/10

Excellent

14 Aug 2018

nadine

Joli hôtel bien placé

Confortable hôtel près du centre historique,personnel très agréable. Le seul bémol est que la description de Hotels.com precise « piscine extérieure « alors qu’il s’agit d’un jacuzzi, et payant de surcroît.

Friends

6/10

Pleasant

07 Oct 2017

Daniel

Zentrumsnah, dafür laut

Hotel ok aber an lauter Strasse

8/10

Excellent

25 Sep 2017

elisabetta

Carino e comodo per girare in città

Siamo andati a Lucca per concerto Rolling Stones . Gentilissimi, accoglienza ottima,
Camera pulita, dopo il concerto abbiamo apprezzato trovare in camera un tipico dolce di Lucca.

10/10

Exceptional

13 Sep 2017

Verified traveler

bien

Hotel propre a proximité de la ville

Partner

8/10

Excellent

08 Sep 2017

Verified traveler

Room was small but clean, breakfust was too sweet.

8/10

Excellent

16 Jul 2017

Verified traveler

Une halte en partant en vacances

Lucca est une ville longtemps attendue. Elle est magnifique avec sa place ovale et ses tours majestueuses. Une halte vaut largement la peine. Et pourquoi pas choisir une date du summer festival!

Family

8/10

Excellent

12 Jun 2017

Verified traveler

Buona struttura

Buona struttura nei pressi del centro, personale gentile e ambienti molto puliti
La camera abbastanza spaziosa in generale da raccomandare per posizione

8/10

Excellent

31 Oct 2016

Verified traveler

Hotel molto accogliente

Un soggiorno molto piacevole per un week end di lavoro in fiera. Ottima la colazione. Consigliato.

Partner

2/10

Poor

17 Aug 2016

TANIA

Soggiorno a Lucca

Pernottare in hotel di questo tipo, classificati 3 stelle, quando in realtà sarebbero ad 1 stella e non poter riposare per tutto il tempo del soggiorno è allucinante. Non ho mai pernottato in hotel italiani ed esteri che non provvedano GRATUITAMENTE alla sostituzione quotidiana degli sciugamani, soprattutto in zone limitrofe ad aree balneari e che servano colazioni a buffet al costo di Euro 8 a persona. Esperienza NEGATIVA

8/10

Excellent

08 Aug 2016

Sehr freundliches Personal

Sehr freundliches Personal und entgegen der Angabe in der Buchungsbestätigung keine Zusatzkosteh für Handtücher und Bettwäsche.
In nur 5 min. Ist man zu Fuß an der alten Stadtmauer von Lucca.

8/10

Excellent

03 Aug 2016

Gitte

Søde hotelværter. Wifi forbindelsen for svag til aktiv brug.

6/10

Pleasant

24 Jul 2016

Cristina

hotel comodo per centro storico

Ho scelto questo hotel per assistere ad un concerto al Lucca summer festival. La posizione è ottima, appena fuori le mura si arriva al centro storico in 10 minuti a piedi. Per il resto, l'hotel è molto essenziale, la nostra camera aveva la porta del bagno danneggiata e si sentiva il rumore del motore del condizionatore. Inoltre, avendo prenotato una matrimoniale superior, prevedeva un frigobar che invece non c'era. Colazione buona e personale gentile.

Partner

6/10

Pleasant

11 Jul 2016

Anne Marie

Small rooms, lousy breakfast but very friendly staff.

Family

10/10

Exceptional

04 Nov 2015

Massimo

Ottimo Hotel.