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Giada Palace

Lucca · Italy

Trav Via Carlo Piaggia, 118View location

7.8/10Very good91 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort8.0/108.0
Condition7.6/107.6
Location7.6/107.6
Neighborhood7.0/107.0
Amenities6.6/106.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Giada Palace

The property consists of 18 rooms. Those staying at this accomodation may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The reception does not work around the clock.

Read more about this hotelShow less

Located in Lucca, Giada Palace is in the business district, within a 5-minute drive of Sanctuary of Santa Gemma and Walls of Lucca. This inn is 12.9 mi (20.8 km) from Leaning Tower and 1 mi (1.6 km) from Porta Elisa.

Make yourself at home in one of the 18 air-conditioned rooms featuring private pools. Your bed comes with down comforters and premium bedding. Rooms have private patios. Prepare your meals in the shared/communal kitchen.

Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Featured amenities include express check-in, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 11:00 AM
Check-in until 1:30 AM
Check-out until 10:30 AM
Minimum check-in age 18

Hotel policies

No elevators Parking height restrictions apply No front desk Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The seasonal pool will be open from May 01 to September 10.
    • Pool access available from 10:30 AM to 6:00 PM.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Uncovered self parking fee: EUR 6 per day (in/out privileges)
    • Late check-out fee: EUR 15 (subject to availability)
    • Kitchen/kitchenette fee: EUR 15 per night
    • Crib (infant bed) fee: EUR 20.0 per night
    • Rollaway bed fee: EUR 25.0 per night
    • Credit card charges are subject to a surcharge of 3 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Portuguese

    Ukrainian

    English

    Italian

    French

    Spanish

Nearby attractions

Sanctuary of Santa Gemma 1.2 km / 0.7 mi
Porta Elisa 1.6 km / 1 mi
Walls of Lucca 1.8 km / 1.1 mi
San Micheletto Complex 1.9 km / 1.2 mi
Campo di Marte Hospital 2 km / 1.2 mi
Villa Bottini 2 km / 1.2 mi
Piazza San Francesco 2.2 km / 1.4 mi
Porta San Jacopo 2.3 km / 1.4 mi
Lucca Botanical Gardens 2.3 km / 1.4 mi
Guinigi Tower 2.4 km / 1.5 mi
Lucca Cathedral Museum 2.5 km / 1.5 mi
Via Fillungo 2.5 km / 1.6 mi
Cathedral of St Martin 2.6 km / 1.6 mi
San Giovanni Church 2.6 km / 1.6 mi
Torre delle Ore 2.6 km / 1.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 18
  • hotel
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Bicycle hire service
  • Multilingual staff
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Grill/BBQ
Show 10 more facilities & services
  • Café
  • Bar
  • Restaurant
  • Poolside snack bar
  • Sun loungers
  • Parasols
  • TV lounge
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Giada Palace

7.8
Very good
91 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
7.6 /10
Neighborhood
7.0 /10
Amenities
6.6 /10
50 reviews shown
8/10
Excellent
22 Jul 2024
Gloria
Wonderful find for a one night stay. Pros were the pool and pool area, close to. Lucca proper, clean and large room, and excellent air conditioning. Cons were that there was no breakfast even though they're listed as a B&B, no room safe and a shower that worked well. But even with these minor cons, I would totally stay again. Yes the rooms are older but no matter. The staff were excellent, bed was comfy and did I mention how much I loved the pool!? Thank you for a great stay.
Leisure Self
4/10
Poor
10 Jun 2024
Verified traveler
Initially was very good the first man we dealt with was so kind and helpful and our room was ready. However I wasn’t too happy with the condition of the pool as it was filled with bugs. The next day we were struggling to get a taxi from the location and asked another man behind the counter if he could help us as we couldn’t get through to anyone and the apps weren’t working, he just gave us a number which also didn’t work and that was that we then had to walk 45 minutes with bags to try get a taxi to the airport. Very mixed emotions on this one but regarding the price for the one night I wasn’t impressed.
Partner
6/10
Pleasant
30 Aug 2023
nastaha
It was as described, clean but a bit small for 3 persons. Parking was comfortable and safe. I will recommend for short stay while traveling
Leisure Family
6/10
Pleasant
25 Aug 2019
Irene

Avoid room 3 check in advance balcony allocation

Our booking confirmed a room with balcony and garden view, we were given on arrival a small ex permanent resident room tainted by heavy smoking oudour. We asked to be moved and we're allocated a more pleasant alternative but again with no balcony a feature we looked forward to utilising.

We could not understand why our timely placed booking did not secure the type of room confirmed. The local reception staff did not offer explanation.
We enjoyed our stay and the facilities but the issue with the room allocation taints our overall opinion
Partner
10/10
Exceptional
16 Aug 2019
GP
Excellent staff! Extremely clean.
Alejandra and her team are available 24/7 to go beyond any expectations.
Kids very happy with the pool, tennis table and chillout for adult.
Walking distance to one of the most charming city globally.
Highly recommended.
Leisure Family_with_children
8/10
Excellent
25 Jul 2019
Narine

very good

Everything is good and clean.
The owner of hotel, Alejandra, is an incredibly
pleasant woman. She has a rare energy, that
spread quietness to all around.
Business
8/10
Excellent
08 Jun 2019
Lindsay

Good budget stay

Very friendly and helpful lady who met us on reception. Gave lots of tips about local area and map to orientate. Room was large and clean and bathroom had everything we needed. Quite lot of noise from youths on the street until late. Breakfast was plentiful and served with a smile,
Friends
10/10
Exceptional
12 Aug 2018
Eli

The best place to stay in Lucca

Amazing stay. The owner Christian was so welcoming and generous. The location was perfect, no more than 10 mins from the centre of Lucca and the rooms were extremely comfortable. I look forward to coming back and staying again soon.
10/10
Exceptional
04 Aug 2018
CHENG-WEN

Lucca Summer Festival

For me perfect to reach the center by bike of 15 minutes while fully booked & overpricing during Lucca Summer Festival ! Friendly and helpful staff. Not to mention sunny afternoon beside the pool...
8/10
Excellent
02 Aug 2018
ALEX

big cold rooms but not close to old city

a bit removed from the main action inside the walled city. nothing within walking distance like restaurant or market. but you can rent a bike at the hotel so you can get to the old city faster, and then not have to rent one there, likely at a higher price. BTW renting a bike and riding around the top. also wifi was VERY weak. i got email in and out on phone, but tablet could only receive messages
8/10
Excellent
26 Jun 2018
Adrian

Comfortable

Lovely place but had noisy neighbors
8/10
Excellent
01 Jun 2018
Monica

Helpful Staff and Spacious Apartments

My family stayed here under not the best circumstances--our belongings had been stolen in Pisa earlier in the evening. I called the front desk number and she was very understanding and gave me clear instructions for checking in on my own, leaving keys for us securely. When we arrived, there was parking available and the apartments were quite large. Unfortunately the WiFI did not reach all the way up to the top floor, only to the lower ones. Breakfast was not included. Upon check out, the staff person (a different one) was friendly. We stayed only one night.
Family
10/10
Exceptional
26 Aug 2016
Ruth-Ann

Convenient to train station and ports

We are in the basic standard room which is kind of small but there is a nice seating area down the hall and a hot tub on the roof we can use. There is also a patio for smokers which has a number of seats. it usually doesn't have anyone there
Partner
8/10
Excellent
10 Jul 2016
Verified traveler

Great stay but needs a few improvements

We enjoyed our stay at Giada palace. We stayed in a two bed apartment which was very comfortable and spacious however there were a few things that we felt could be improved upon.. We had two small balconies how ever no furniture on them to sit out on.

We felt the pool area could definitely be updated with new sun loungers they were very uncomfortable. Also they ask that u recycle ur rubbish and it was not made very clear especially in English what it was they wAnted us to do. I also had to ask after the first two days when our apartment was going to be cleaned. It was only cleaned twice in our 9 night stay. Further we were only given two towel changes in that time we were lucky because there were extra towels in a cupboard for a fourth person and we were a group of 3.

All in all though Giada palace has great potential and my husband was asked for feedback as it seems they have a new manager so hopefully all the little problems can be sorted out. It is a good little place to stay and we would stay again despite the negatives.
Family
10/10
Exceptional
17 Aug 2015
Toby

Hotel staff

All the staff were very friendly and helpful.
Hotel is basic, but you don't need anymore when your out all day site seeing.
6/10
Pleasant
13 Sep 2014
Kate

Hotel nice, just not a good location

Through itself was clean, the Erin fine and the staff very nice. It unfortunately was a little far from both the rain station and the city centre - entirely my fault for not checking more carefully when booking! I was on foot from the train station and also found it difficult to find.
2/10
Poor
18 Aug 2024
Valerie
Réservé chambre double on nous a donné une twin. Lits d'appoints! Toilettes sale. Douche vetuste.bruit de l'air conditionné plus tuyauteries toute la nuit. Un numéro pour communiquer mais sur repondeur. A fuire pour ce prix
Leisure Partner
6/10
Pleasant
10 Aug 2024
Riccardo
Tendenzialmente il posto può andar bene, solo che c’è la reception dalle 14:00, si comprendono poco le regole e rispetto alle aspettative per me non le ha soddisfatte.

Al telefono molto gentili, mi hanno risolto alcuni inconvenienti e il personale delle pulizie molto disponile, però guardando le foto mi ero fatto un’altra idea io.
Leisure Family
2/10
Poor
24 Jul 2024
Beatrice
Hôtel vetuste, sale, lit de camp a la place d'un lit normal . L'eau de la piscine était verte et malodorante.
Leisure Partner
6/10
Pleasant
18 Apr 2024
edward
Improvement should be possible.
It took us half an hour to get in, at 1630, so not really a complicated time, I received 5 emails the week before; \"what time do you arrive\" and answered 4 times; between 1600 and 1700, the \"answer\" button does not work!! (Expedia problem??) but I found ways to answer, then I received back answers like;
\"you will find the key to your accommodation, inside the blackbox a the right on the door. Code 811\"(which was a wrong code) and \"Ok. Write US on -----------\" and \"please write us on ----------- for check in\" all very cryptic, no idea what was meant. Anyway when we finally followed a cleaning person we followed and entered the gate (no doorbell at the gate) (no doorbell at the entrance) after calling once more, and getting the blackbox open there where 4 keys, but I did not have my room number. Once more calling them it appeared......... .........they where inside the hotel!
Furthermore no breakfast available (until the 1st of may)
Business
8/10
Excellent
17 Apr 2024
Mirta
complessivamente è stata un'esperienza positiva, da migliorare il comfort. La camera era pulita, ma si aveva la sensazione che fosse stata fatta una pulizia veloce e si sentiva odore di fumo, anche se non fortissimo. A meno di 2 km dalle mura di Lucca
Friends_and_family Family
2/10
Poor
01 Sep 2023
Dan Magnus

Ikke å anbefale!

Absolutt ikke fornøyd med oppholdet.
Innsjekk gikk greit, da vi kom på kvelden. Nøkkel var i boks utenfor.
Dagen etter gikk jeg for å lete etter resepsjonen, men fant ingen resepsjon eller skilting til en. Tok 7 dager før noen sa hei til oss...
Veldig ustabil WIFI, ikke mulig å bruke til å lese nettavis engang. Helt ubrukelig til streaming av filmer osv.
Var ikke noe restaurant eller bar som det står det skal være.
Minibar var defekt. Måtte sove med ørepropper fordi den bråket så mye.
Det var mugg/sopp i dusjen og dusjforhenget var ødelagt.
Renholdet var generelt dårlig, med mye støv på overflater og ting i kroker.
Fungerer kanskje for en natt, men absolutt ikke verdt prisen for flere netter.
Partner
6/10
Pleasant
22 Aug 2023
Sofie Amalie Hejn
Very little information regarding the facilities. We were told, that there would be breakfast available, but there wasn't. Also very sporadic times for the reception. It says, that it is open from 10:30 until 18:30 but we rarely saw anyone. You would have to call someone and then check in over the phone. But a small walkingtour from the city and a supermarket nearby was great :) Also the pool made it worth it. I just wished that the communication would have been better.
Leisure Partner
8/10
Excellent
18 Sep 2022
Nanne Beate Rynning

Greit hotell med trivelig ansatte.

Vi hadde det bra. Hyggelig personale.
Dusj funket ikke helt.
Pluss med basseng
Friends_and_family Friends
6/10
Pleasant
30 Aug 2022
Phillio
C
Leisure Self
10/10
Exceptional
25 Jun 2022
Michael
Es ist sehr ruhig. Die Klimaanlage im Zimmer ist sehr gut, großes weiches Bett. Das Wasser im Pool hat die richtige Temperatur. Man kann hier gut parken, mit Auto und Motorrad. Die Leute sind nett.
Man sollte aber Sportschuhe anziehen, wenn man in die Stadt will, denn das dauert eine halbe Stunde oder ein bisschen mehr (wenn man, so wie ich, nicht mit dem Bus fahren will).
Leisure Self
8/10
Excellent
30 Aug 2021
Mo
Super goede prijs kwaliteitverhouding. Kamer bevat een heerlijk groot tweepersoonsbed, goede airco en een kleine koelkast. Wij zijn aangenaam verrast.
Binnen 15 minuten loop je naar de poort van Lucca maar ook prima uitgangspunt om andere dorpen met de auto te bezoeken. Wij zijn gaan Canyonen in de Lima rivier, hele grote aanrader! Kan al met kinderen vanaf 10 jaar.
Als ik een minpuntje moet noemen is dat het zwembad niet heel schoon is.
Leisure Partner
10/10
Exceptional
16 Aug 2020
Francesco

Ottima struttura

Ho avuto un problema alla camera la notte, la mattina dopo ho avvisato la direzione, dopo 2 secondi avevo una nuova camera. Veramente efficiente
Business
8/10
Excellent
12 Aug 2019
Régine

Bon rapport qualité prix à Lucca

Chambre spacieuse et propre. Le jardin et le coin piscine sont agréables. Si vous voulez prendre le petit déjeuner il faut réserver la veille.
Il faut systématiquement prendre la voiture l’environnement immédiat de l’hôtel n’est ni charmant ni typique. Il faut juste quelques minutes en voiture pour rejoindre Lucca.
Family
8/10
Excellent
28 May 2019
Verified traveler
Tutto positivo e molto vicino all’ospedale per chi ha bisogno di stare accanto a parenti ricoverati.
Friends_and_family Self
8/10
Excellent
15 Oct 2018
Verified traveler
El hotel está en el polígono industrial. Aparcamiento gratis. La recepción se cierra a partir de las 19.30, pero dejan las llaves. La habitación muy cómoda. La mujer de la recepción - muy amable y simpática. El desayuno - muy bién. Una estancia agradable.
10/10
Exceptional
23 Jul 2018
Maurizio
Facile da raggiungere, comodissimo, molto pulito, confortevole.
Personale stupendo.
Lo cosiglierei a tutti. Se potro' ci tornero'
Partner
8/10
Excellent
23 Jul 2018
John

4*

Dejligt hotel ca. 1 Km til Lucca
Partner
10/10
Exceptional
18 Jun 2018
Daniel Walter

exelente

personal muy amable y todo perfecto
Partner
10/10
Exceptional
30 May 2018
Vivianne

Uitstekend hotel!

Top hotel! Zeer ruime kamer, heerlijk bed, goede badkamer en prima ontbijt. Het is alleen wel nog ruim 20 minuten lopen naar de rand van het centrum van Lucca. Wij hebben genoten van het hotel en van Lucca!!

Vivianne en Bruno
Partner
10/10
Exceptional
15 May 2018
Thierry

Great support from hotel owner

Great welcome from the owner, with a room upgrade for free, also giving a city map for organizing our visit of Lucca. Free secured parking inside. 3 min by car of city center. Great experience
Friends
10/10
Exceptional
21 Apr 2018
Anabel

Excelente custo beneficio

Fomos muito bem atendidos. O hotel fica próximo a Porta Elisa que da acesso a cidade murada de Lucca. Da pra ir a pé. O hotel é simples, mas bem calmo, silencioso É aconchegante. O café da manhã tem um custo adicional, mas vale a pena pagar, pois é barato. Tem piscina e pode se tomar o café nessa área. Confortável. Internet não é boa.
Partner
10/10
Exceptional
27 Aug 2017
Anna

Supertreblig personal!

Otroligt trevlig personal! Väldigt hjälpsamma. Inte världens största frukostbuffé men väldigt bra. Trevligt med pool om än inte jättestor. Bra storlek på rummet, lite out-dated men rent och fräscht.
Partner
6/10
Pleasant
10 Aug 2017
Marc

Accomodatie OK, ligging weinig aansprekend

Als tussenstop tussen Elba en het Iseomeer namiddag / avond stedentrip Lucca. Belangrijkste reden om voor Giada Palace te kiezen was de beschikbaarheid van een zwembad om de hete middag verkoeling te hebben. Naast dat de , typisch Italiaans gedateerde, kamers netjes schoon waren was het zwembad de belangrijkste pré. Als het niet zo warm was geweest hadden we zeker een andere B&B gekozen,welke er in overvloed zijn en er romantischer en idyllischer uitzien.
Want de ligging van Garda Palace is verre van romantisch aan de rand van een uitgestorven industrieterreintje. Men verhuurt wel fietsen zodat je met 6-8 minuten in de oude stad bent ( 1,6 km )
Wel moet gezegd worden , dat wanneer je geld vraagt voor fietsenverhuur, deze wel in een betere staat moeten zijn. ( Zachte banden,aanlopende remmen etc. )
Family
8/10
Excellent
08 Aug 2017
Verified traveler

Prima hotel, met goede service

Prima verblijf, top service. De balie medewerkster heeft onze transfer naar het vliegtuig geregeld
8/10
Excellent
07 Jun 2017
james
confortable hotel in the suburb of the city, not so expensive. the center town is 2 km by walk from the hotel. a good choise for businnes traveller
6/10
Pleasant
24 Apr 2017
Verified traveler
Stardand qulaitativi non eccelsi ma posizione ottimale per l'accesso in centro a Lucca. Personale gentile e disponibile. Colazione appena sufficiente.
8/10
Excellent
07 Nov 2016
Bjorn

Struttura fuori città

Posizionata non paio di chilometri fuori città. Mancano dei buoni ristoranti nella vicinanza. Meglio se disponi di una macchina.
6/10
Pleasant
30 Jul 2016
Lene

Rent, billigt og rummeligt.

Vi lejede en lejlighed som var overraskende rummelig og med et ret veludstyret køkken. Der var pænt og rent og børnene nød poolen. Personalet var meget hjælpsomt og imødekommende.
Beliggenheden var lidt længere væk fra Lucca centrum end vi havde håbet - men det blev opvejet af at der var pool. Synes det var rigtig godt til prisen.
Family
8/10
Excellent
20 May 2016
Dennis

Zeer goede prijs kwaliteit verhoudng!

Top hotel, op 15 minuten lopen van het centrum. Vriendelijk personeel, goede tips gegeven, goed ontbijt en ouderwetse maar fijn en schone kamer.
Partner
8/10
Excellent
27 Sep 2015
enzo

Hotel consigliato

Hotel comodo a due passi da Lucca e comodo x tutte le zone nei pressi della Garfagnana. Rapporto qualità prezzo più ke buona. Se posso consigliare, solo un po' più di cura nella colazione. Grazie
6/10
Pleasant
24 Aug 2015
ange

Hôtel pas cher, personnel accueillant

Pour découvrir Pise et alentours, cet Hôtel est pas cher, le personnel est très accueillant, un effort sur le ménage serait souhaitable. Dans l'ensemble, correct...
Family
6/10
Pleasant
26 Jul 2015
Jakob
Udemærket B&B i kort afstand til Lucca - ligger i industriområde, tæt på supermarked. Fin til en enkelt overnatning
Family
10/10
Exceptional
21 Sep 2014
José
Es muy bonito y cómodo cerca de Lucca. Un pueblo con encanto
Partner
4/10
Poor
23 Aug 2014
mirko 75

Soggiorno a Lucca

Abbiamo soggiornato due notti,i bagno è piccolo e priva di box doccia e naturalmente il bagno si allagava,e a parti i rumori che provenivano dal piano sopra per il resto e la posizione in cui si trova e buona!

Location & surroundings

Giada Palace
Trav Via Carlo Piaggia, 118, Lucca, Italy

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Giada Palace

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