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Best Western Grand Htl Guinigi

Lucca · Italy

Via Romana 1247, 1247View location

8.8/10Excellent582 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Location8.0/108.0
Neighborhood7.8/107.8
Value8.8/108.8
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Grand Htl Guinigi

Enjoy a safe and comfortable stay at our 4-star hotel, committed to strict cleaning and sanitization protocols. Conveniently located near public transport, with a stop right in front, our hotel offers easy access to the historic city center.

Choose from a range of spacious accommodations, from standard rooms to family suites. Amenities include free Wi-Fi, an internet point, a TV room, and complimentary parking for cars and buses.

Savor delicious Tuscan, Italian, and international cuisine paired with regional wines at our restaurant, or enjoy a drink at the bar, open until midnight. Our conference center, equipped for up to 300 guests, offers flexible meeting room arrangements. Maintain your fitness routine in our gym.

As part of the Stay for the Planet project, we are committed to sustainable practices, including reducing plastic use and increasing energy efficiency.

Read more about this hotelShow less

With a stay at Best Western Grand Hotel Guinigi in Lucca, you'll be within a 5-minute drive of Walls of Lucca and Piazza dell'Anfiteatro. This family-friendly hotel is 1.8 mi (2.9 km) from Torre delle Ore and 1.8 mi (3 km) from Guinigi Tower.

Stay in one of 167 guestrooms featuring Smart televisions. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lucca? This hotel has 8396 square feet (780 square meters) of space consisting of a conference center and 8 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT046017A1RN5L686W
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 10 per person
    • Pet fee: EUR 12 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 12.0 per day
    • Rollaway bed fee: EUR 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    English

    Italian

    French

    Spanish

Nearby attractions

Sanctuary of Santa Gemma 1.3 km / 0.8 mi
Porta Elisa 1.7 km / 1.1 mi
Walls of Lucca 1.8 km / 1.1 mi
Villa Bottini 2.1 km / 1.3 mi
Piazza San Francesco 2.4 km / 1.5 mi
Campo di Marte Hospital 2.4 km / 1.5 mi
Lucca Botanical Gardens 2.4 km / 1.5 mi
Porta San Jacopo 2.4 km / 1.5 mi
Lucca Cathedral Museum 2.6 km / 1.6 mi
Via Fillungo 2.6 km / 1.6 mi
Guinigi Tower 2.7 km / 1.7 mi
Cathedral of St Martin 2.7 km / 1.7 mi
Museum of Torture 2.7 km / 1.7 mi
Lucca Roman Amphitheatre 2.8 km / 1.7 mi
Piazza dell'Anfiteatro 2.8 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1993
  • Year of most recent renovation: 2020
  • Total number of rooms: 167
  • Number of floors (main building): 5
  • Suites: 17
  • Family rooms: 6
  • Accessible rooms: 4
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 68 more facilities & services
  • Visa
  • Maestro
  • City centre
  • Airport
  • Beach
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift accessExtra charge
  • Bicycle storage
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Bikes available
  • Towels and bed linen
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • Conference hostess
  • Secretarial service
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Audio-visual equipment rental
  • Fax
  • Children playground
  • TV lounge
  • Hot tub
  • Solarium
  • MassageExtra charge
  • Green Key (FEE)
  • Breakfast buffet
  • Hot breakfast
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Gluten-free meals
  • Vegetarian meal
  • Non-smoking establishment
  • Fitness
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 54 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable5 photos

    Best Western Grand Htl Guinigi

    SUITE EXECUTIVE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    54 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Balcony
    • Wi-fi
    • Wake-up service
    • Hydro-massage bath
    • Extra beds on demand
    • Toiletries
    • Bathrobes
    • Slippers
    • Satellite TV
    • Cable TV
    • Towel menu
    • Smoke detector
    • Housekeeping
    • Bathtub
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Living room: 1

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 22 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable8 photos

    Best Western Grand Htl Guinigi

    DOUBLE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Housekeeping
    • Smoke detector
    • Towel menu
    • Satellite TV
    • Toiletries
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSICTPL.AS

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    TRIPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 28 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable1 photo

    Best Western Grand Htl Guinigi

    TRIPLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    2 × Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Shower
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Satellite TV
    • Cable TV
    • Towel menu
    • Smoke detector
    • Housekeeping
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 20 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable6 photos

    Best Western Grand Htl Guinigi

    SUITE KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi
    • Satellite TV
    • Cable TV
    • Towel menu
    • Smoke detector
    • Housekeeping
    • Bathtub
    • Shower
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Toiletries
    • Extra beds on demand
    • Cot on demand
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN KING SIZE BEDTWIN • KING SIZE BEDTWN.KG

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    TWIN KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDS • 1 Bedroom • 22 m²TPL.2B
    TRIPLE TWO BEDSPhoto unavailable6 photos

    Best Western Grand Htl Guinigi

    TRIPLE TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Room amenities

    • Cable TV
    • Housekeeping
    • Smoke detector
    • Towel menu
    • Satellite TV
    • Toiletries
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CAPACITY 4FAMILY ROOM • CAPACITY 4FAM.C4

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    FAMILY ROOM CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO BEDSTWIN • TWO BEDS • 1 Bedroom • 22 m²TWN.2B
    TWIN TWO BEDSPhoto unavailable5 photos

    Best Western Grand Htl Guinigi

    TWIN TWO BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B

    Room amenities

    • Centrally regulated air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Toiletries
    • Satellite TV
    • Cable TV
    • Towel menu
    • Smoke detector
    • Housekeeping
    • Wi-fi
    • Cot on demand
    • Extra beds on demand
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDS • 1 Bedroom • 23 m²QUA.3B
    QUADRUPLE THREE BEDSPhoto unavailable8 photos

    Best Western Grand Htl Guinigi

    QUADRUPLE THREE BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Room amenities

    • Smoke detector
    • Towel menu
    • Cable TV
    • Satellite TV
    • Toiletries
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Housekeeping
    • Safe
    • Individually adjustable heating
    • Central heating
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMSFAM.B2

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    FAMILY ROOM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH TERRACESUITE • DELUXE WITH TERRACESUI.DX-TR

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE DELUXE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSIC KING BEDTRIPLE • CLASSIC KING BEDTPL.AS-KG

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    TRIPLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 4 TWO BEDROOMSAPARTMENT • CAPACITY 4 TWO BEDROOMSAPT.B2-C4

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    APARTMENT CAPACITY 4 TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 4 TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 20 m²SUI.DX
    SUITE DELUXEPhoto unavailable3 photos

    Best Western Grand Htl Guinigi

    SUITE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Extra beds on demand
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Central heating
    • Toiletries
    • Satellite TV
    • Cable TV
    • Towel menu
    • Smoke detector
    • Housekeeping
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG

    Photos are not available for this room type.

    Best Western Grand Htl Guinigi

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Grand Htl Guinigi

8.8
Excellent
582 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.0 /10
Neighborhood
7.8 /10
Value
8.8 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Rosanna
Wonderful
Family_with_children
10/10
Exceptional
25 Jun 2026
Alan
It was very useful having such extensive and free parking. Every member of staff that we dealt with was polite, helpful and could not have done more to make our stay both comfortable and enjoyable. The breakfast was better than many other hotels I have stayed in. All areas where f the hotel were clean and well maintained. The car park needs a bit of upgrading. The area at the front of the hotel was a pleasant area to meet friends and have a drink. We had one evening meal at the hotel which was very good. I would like to see more choices and perhaps daily changes. For me the highlight has to be the exceptionally kind and considerate staff. Good location for exploring the area but you do need a car.
Friends
10/10
Exceptional
16 Jun 2026
John
The hotel was modern, clean and comfortable. Our stay went smoothly.
Partner
10/10
Exceptional
03 Jun 2026
anthony
Risotto in the restetaunt was perfection. Overall good hotel and staff
Family
10/10
Exceptional
04 May 2026
Faye
Breakfast was big and lots of options! Rooms were very comfortable, modern and clean!
Friends_and_family Friends
10/10
Exceptional
12 Mar 2026
Timur
Great stay. Highly recommend
10/10
Exceptional
08 Feb 2026
Meow Yin
Big, spacious clean room, very comfortable stay
8/10
Excellent
28 Jan 2026
Leon
Great location. Reasonable price. Clean
Friends_and_family Family
8/10
Excellent
24 Oct 2025
Monica
Our stay was good, it could have been better if we had tea/coffee making facilities or a hot drink machine in the lobby.
Leisure
6/10
Pleasant
17 Oct 2025
Grahame
For the price I’d rate the Best Western Guinigi as only ok and could do better.
There were some niggles that should not have happened at a hotel for this price and purporting to be a 4 star experience. Firstly room service was average with a particular gripe of the staff never putting new cups and saucers in the room (this happened 4 times out of the 6 days I spent at the hotel), meaning I had to go down myself from the fourth floor to reception and get from the bar staff. Annoying in itself but made worse by the attitude of the staff who offered no apologies and didn’t seem to understand that it was an issue. Also only one teabag was allowed it appeared in the room and even that was forgotten about on the last two nights. Considering the cost of the room (approx £130 a night) you would have thought they could afford more. Also it was not made clear until checkout that the bottled water in the fridge was not complimentary and charged at 3 euros a bottle.
The room was a really nice size with a huge king size bed but the mattress was as hard as nails which did not make for a good night’s sleep. Air conditioning was good although broke down on my last night which I alerted reception to on check out. Cleaning standard was generally good.
Location was a little out of town, about 20-25 minutes walk which was ok for me. There is a half hourly bus service during the week into town also.
Self
6/10
Pleasant
23 Aug 2025
Piero
Wifi wasnt very good. Lovely staff.
Leisure Family
8/10
Excellent
06 May 2025
Lewis

Lucca for chilling

Location 2km outside of Lucca, so 20min walk max. Lots of space at the hotel.
Self
6/10
Pleasant
28 Apr 2025
Mike
I got this hotel as alternate solution provided by Tour operator due to canceled reservation of different hotel. Hotel is located outside of Lucca - in the middle of nowhere. Not good for travelers without a car.
No free water at the rooms even if it's rated as four stars hotel. It's a shame that a hotel is not providing it for free when a room costs nearly 180€/night.
I even think that for a four stars rated hotel it should work on a few details. For me it is currently not a four stars hotel.
Leisure Self
8/10
Excellent
18 Oct 2024
John Richard
Very good accommodation and excellent restaurant.
Leisure Partner
10/10
Exceptional
18 Oct 2024
Helen

Good

Good one stay before travelling g on to airport
Partner
6/10
Pleasant
08 Oct 2024
Verified traveler
We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine.

We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks.

our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days.

Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on.

On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket!

Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
Friends_and_family Friends
4/10
Poor
01 Sep 2024
Ilya
Clean, but extremely faceless and undecorated room interiors
10/10
Exceptional
24 Aug 2024
Giulia
Great hotel with stunning views from the rooms!
Leisure Friends
6/10
Pleasant
05 Aug 2024
Virgil
Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
Leisure Family
10/10
Exceptional
04 Dec 2023
Linda

Best Western grand hotel Guiniji

Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
10/10
Exceptional
15 Aug 2023
patrick
Nice, clean, spacious room.
Not really in a walkable location but a very nice place.
10/10
Exceptional
30 Jul 2023
renate
Excellent!
10/10
Exceptional
07 Jul 2023
Krassimira
Great place to stay!
Leisure Family
10/10
Exceptional
06 Jul 2023
Christopher

Handy for Lucca

Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
Partner
10/10
Exceptional
01 Jun 2023
boaz
Very good service, we loved it
10/10
Exceptional
08 May 2023
Dwayne
Friendly staff. Great breakfast with lots of choices. Nice new clean and comfortable rooms. We had dinner at Boomerang restaurant great local place.
8/10
Excellent
28 Apr 2023
Maria Lisa

Good location

Nice location. Friendly staff. Clean.
Partner
10/10
Exceptional
23 Apr 2023
Cristiano
Great staff, super clean, excellent restaurant, easy parking.
Leisure Family
6/10
Pleasant
06 Jul 2022
Paz
This is a very basic hotel. No frills. Clean, good breakfast and close to Lucca old city where great features. Staff Can be moody at times and communication not great. for example charging (a lot!) for water, the only item in the mini bar. We stayed in July and the temperature was near 40c so it was fair to assume water is complimentary but we were charged for it! There was no sign or price again it in the room. The minibar fridge was not even on. The bottles were just placed there.
Also the acoustics is a bit poor and you can hear noises from
corridors and other rooms.
I’ll give 7 out of 10 if you keep to the right level of expectations.

Leisure Family
10/10
Exceptional
14 Oct 2021
Chintan
The property is situated about 20 mins from Lucca walls - less if you drive. The staff was always friendly and greeted us with a smile. Rooms were adequate as we were not staying for long. The Sauna is closed due to COVID (not sure why as the fitness centre i.e. the gym was open. Highly recommend the hotel if you don't want a sauna.
Leisure Partner
10/10
Exceptional
28 Sep 2021
Gerhard

Really really nice.

Very clean. Spacious, bright and modern. I’d definitely recommend anyone stay here. The staff is very good at their jobs.
Partner
10/10
Exceptional
12 Sep 2021
Dennis

Fantastic

Great hotel. We come back every year. The staff is excellent! The rooms are as well.
Partner
8/10
Excellent
16 Aug 2020
Marco
Quite new hotel, convenient location out of the town clean, good breakfast, nice people
Leisure Partner
8/10
Excellent
08 Jan 2020
William

Great value for money

Good value for money. Everything you need for an overnight and great breakfast!
Friends_and_family Family
6/10
Pleasant
15 Dec 2019
Verified traveler
I know the property for long time...the only issue continue to be internet...terrible...It seems has not been improved...talking to front desk only evasive answers...
Business Partner
8/10
Excellent
24 Oct 2019
Verified traveler
Suite room was spacious, comfortable and quiet being on the top floor. Five minute drive to old city walls or convenient bus service immediately outside the hotel. Good free parking facilities.Had dinner in the hotel on two nights and it was reasonable quality and good value. Bar unfortunately is dead.
Hotel a little dated in decor but no big deal. All staff were friendly and welcoming. Would use this hotel again if I was staying in Lucca.
Leisure Partner
8/10
Excellent
20 Oct 2019
Valeria

Very good but...

Everything including dinner and breakfast
was very good except the noise from kitchen fans which kept us awake till 11 o' clock at night. Ask for a quiet room
Partner
2/10
Poor
25 Sep 2019
LaKisha
The property is very old, the wifi does not work in all of the rooms and the hotel is not close to any food establishments.
Leisure Friends
10/10
Exceptional
25 Aug 2019
noam

A pleasant stay for a family

Comfortable large room, got a top floor family room with a cute little roof balcony, breakfast was very nice.

Only con is the location, must have a car to get to the old city and nothing around.
Friends_and_family Family
10/10
Exceptional
18 Aug 2019
Jeri

Luxury oasis

Wonderful hotel. Fabulous breakfast buffet. Staff was attentive and helpful especially for non-Italian speaking folks. We enjoyed a close by pizza place and grocery store. Free parking is a great bonus.
Partner
10/10
Exceptional
05 Jul 2019
Colin

Fantastic Hotel

Myself and my mum both thought this was excellent and the staff were very helpful and friendly,we would love to go back there.
Family
10/10
Exceptional
30 Jun 2019
Verified traveler
Was in good location, room was large, clean and quiet. Just what we wanted.
Leisure Family
10/10
Exceptional
03 May 2019
Christophe
Les employés sont extraordinaires, surtout au restaurant + cuisine excellente. BRAVO.
Family
10/10
Exceptional
24 Apr 2019
Line

Great hotel and breakfast- WiFi very bad

Very nice hotel, room and breakfast but a little far from town and our WiFi was VERY poor on the 3rd floor!!!
Family
6/10
Pleasant
17 Apr 2019
Jodi
Bed and pillow was uncomfortable, extremely disappointing that laundry is unavailable 2 days out of the week as we planned this stop 1/2 way through our 2 week trip specifically to be able to do laundry and it was closed! Not available? How a laundry room is closed for 2 days of the week makes no sense to me. So, I spent hours driving to a self serve lavandria and waiting for my laundry. Did not get to see Lucca 😔
Leisure Family
10/10
Exceptional
16 Apr 2019
Verified traveler
Beautiful hotel, convenient to all things Lucca. They charge 3 euro pp for breakfast, and it is very good.
Leisure Family
8/10
Excellent
05 Nov 2018
Gwen
Away from the crazy of the comic show but close enough to walk there and the other attractions. Buses convenient but not available until after 2 pm on Sunday so not much help there. Excellent dining and spacious room. Only complaint - my bed (2 twins together) was so hard! Part my age and part ... well it was really hard!
8/10
Excellent
16 Oct 2018
bob

Convenient for Lucca with parking.

Hotel was a large and busy place. Cost of drinks was high with a bar which lacked any atmosphere or comfort. Functional only.
10/10
Exceptional
03 Oct 2018
For
15 min walking but is exellente and very confortable rom and good breakfast
8/10
Excellent
20 Sep 2018
Andrew

Older but comfortable hotel

Was in midst of external refurbishment when we stayed so hard to judge. Long way out of old city if visiting as a tourist. Staff were warm and gave excellent service.
6/10
Pleasant
29 Jul 2018
Kristin

Not quite as advertised

I chose this hotel because the website said it had laundry facilities and a playground on-site. We were in the middle of a long road trip and needed clean clothes. Turns out they only offered a laundry service M-F. Since I checked in Friday night, I was out of luck. I had to find a local laundromat the next morning. There also was no playground. They had a play area that would be suitable for toddlers. Other than that, the hotel was fine. Food was good but nothing spectacular. Drinks at the bar were a little pricey. Staff was very friendly and helpful.
Family
6/10
Pleasant
04 Jun 2018
Verified traveler
Terrible check in
Rude staff
Inflexible attitude
10/10
Exceptional
31 May 2018
Erika

The best place to stay in Lucca

This is the best place to stay when you visit Lucca. Although it’s not in the city centre, if you are by car it’s easy to park it in front. The hotel is great, the staff extremely helpful. The beakfast was varied and tasty, the rooms are perfect and impecable clean. Thank you for this great service!
Family
10/10
Exceptional
07 Apr 2018
Massimo

very good chain of hotels ..

very good hotel and my compliments for the dinners! excellent food and toscany wine!
Family
8/10
Excellent
18 Sep 2017
Abdul

Very good

We enjoyed our stay in this hotel with excellent breakfast & top service , I would say that for family swimming pool is a must to have for kids to have fun!!
8/10
Excellent
23 Aug 2017
Rhys

Well situated for motorway and Lucca centre

Very welcoming friendly staff. Lovely view from room. Walked to the centre - about 20 minutes. A pleasant break at the end of a long drive to southern Italy.
10/10
Exceptional
27 Jul 2017
Einar

Very good stay

Staff at hotel all in all very nice and I would highly reccomend this hotel. Me and my wife stayed there for eight nights, good breakfast, nice bike rental for Lucca trips!
8/10
Excellent
08 Jul 2017
Joelle

Wonderful Hotel - Especially for a Group

We had a group of 13, and the staff was very friendly, helpful, professional, and accommodating. The hotel is a couple of miles outside the city center. There is a bus that goes from the hospital which is quick walk from the hotel to the center of the city. The chef is amazing, and our dinner was delicious! Plus the waitstaff was excellent.
Family
10/10
Exceptional
05 Jun 2017
Carly

Perfect!

Everything was exactly what I wanted and the restaurant food was exceptional!
10/10
Exceptional
16 Mar 2017
Lawrence

A perfect place to stay near Lucca

This was our fist nights stay after a trans-Atlantic flight. The hotel staff was welcoming and the room was beautiful. The desk clerk helped us with dinner reservations. Our rate did not include breakfast, but we purchased it for a very small price and were impressed with the variety and quality of the food offered. It is only a short drive to the walled city of Lucca, so this is a perfect location to stay and enjoy the sights.
Family
8/10
Excellent
14 Mar 2017
Verified traveler

Well presented hotel

I would recommend this hotel to other travelers. The single beds were very spacious, with plenty of room and very clean. The shower is amazing and I was generally cery pleased with the room. Due to time of year, the air con was not turned on however the staff were incredibly efficient in providing an alternative, and ensured we had a pleasant stay. Great breakfast for a very reasonable price. Thank you Hotel Guinigi!
10/10
Exceptional
09 Mar 2017
John Edwin

Mr Eds Review

We enjoyed the stay, excelent rooms, bathroom etc. Could not get better. The only problem it is so far out of the City walls its quite a distance to walk. Do not get a Taxi as you will get ripped off. There is a bus that runs from the hospital into the centre of the city walls, and it is very cheap.
There is only one problem if you need to sit outside in the sun, there is (A) no green area lawns etc, (B) no chairs.
Overall the hotel could not be beaten for luxury
Partner
8/10
Excellent
29 Aug 2016
Verified traveler

Nice hotel, good location

This was a very nice hotel, what you would expect a Best Western to be (i.e., not loaded with character but very well-equipped and comfortable). It's a little ways out of town but a short, easy drive to the old town walls where we found lots of street parking. Rooms were modern and clean -- great, comfy bed! Our \"double\" room was actually a king bed which is always a nice surprise. Staff were friendly and helpful with directions. I read another review where someone complained that breakfast was served in the basement, but it's in a really nice, large, bright room and the food was excellent -- tons to choose from and all very fresh. We loved Lucca as it was much quieter than the other places we'd come from (Rome, Florence, Pisa) and this nice, spacious, quiet hotel was a refreshing change of pace. Would return!
8/10
Excellent
11 Aug 2016
Javier

Nice hotel, far from city center. Fantastic staff

We only stayed one night on our way to Pisa. Hotel si simple and functional, albeit on the older side. It is more of a business hotel. Breakfast is reasonable. Don't expect to walk to the city center, but not too much of a drive. However staff is impressive: our daughter forgot her stuffed animal, and they were very nice in making sure we got it back. Kudos to Kety and team, thanks so much!
Family
10/10
Exceptional
09 Aug 2016
Verified traveler

Nice hotel close to Lucca centre

Excellent location and view from the room. Easy free parking
6/10
Pleasant
01 Aug 2016
GT

Pleasant hotel with decent sized rooms

This hotel offers car parking facilities, decent room size and breakfast for those who are happy to commute few minutes. Suites come with a jet bath and a small terrace, but the deco is too dark and out of date.
8/10
Excellent
19 Jul 2016
Verified traveler
Big room bed is hard with thin blankets, the front desk don't like to smile or greet people and slow service.
Partner
10/10
Exceptional
15 Jul 2016
Verified traveler

Nice hotel

Great hotel. Very nice and helpful staff would recommend to anyone from locals to anyone around the world!
8/10
Excellent
12 Jul 2016
tao

Keep standard is not easy in Italy

- quiet and comfortable
- dinner and breakfast OK
Family
10/10
Exceptional
05 Jan 2016
stephen

Lucca at New Year

Just outside the walled city of Lucca; nice hotel with friendly staff. Used to tour unto Lucca and surrounding Tuscany area
Partner
8/10
Excellent
02 Oct 2015
Verified traveler
I spent 5 nights in the Hotel.Missing were TV Channels in English besides just the news, like CNN,
Family
10/10
Exceptional
19 Sep 2015
Kerry

Satisfied stay.

Generally very good hotel. Receptionist who checked us in let it down - no info given on breakfast etc, had to ask.

Breakfast excellent. Room spotless. Easy 25 min walk to Lucca. Wouldn't hesitate to stay again.
Partner
8/10
Excellent
16 Sep 2015
Richard
Only one person of hotel staff could speak English. Seemed like high price but maybe fair price in resort town.
Partner
10/10
Exceptional
26 Aug 2015
Verified traveler

Nice hotel

Could do with a bigger gym. Also a swimming pool. Ok otherwise.
8/10
Excellent
19 Aug 2015
Haidar

Super hotel

Super breakfast ,goed service,room very clean
Family
8/10
Excellent
24 Jul 2015
Verified traveler

city break hotel

Very spacious , clean comfortable rooms with air con, only disadvantage is distance to old town of Lucca about 30 minute walk hotel has bicycles to hire and roads are flat, there are also buses near by about every 20 mins into town but stop running about 20.00. Overall excellent facilities and lovely hotel
10/10
Exceptional
23 Jul 2015
Chris

Comfortable, 10 minute taxi ride from train

The hotel is about a 10 minute taxi ride from the train station. Fares ranged from 10 to 15 Euro. The hotel is just outside of the Lucca city limits so the rates were a little less, but I think I would have preferred to pay more and be near the city center. However, that's not a knock on this hotel. We found the rooms to very comfortable and spacious. Our family of two adults and two children 9, 11) had plenty of room to spread out plus the bathroom featured a spa tub and separate shower. We ate breakfast, lunch and dinner at the hotel and found all to be very delicious.
Family
8/10
Excellent
22 Jul 2015
Daniella

Very good

Very good hotel, clean and comfortable, good breakfast. Close to Lucca,about 20 min from Elisa Gate by foot. Free parking. Free wi-fi (weak signal).They have bicycles for rental if you want to visit the city by bike.
Family
10/10
Exceptional
18 Jul 2015
Verified traveler

Close to the Historic Area

We decided to go to Lucca for a night after staying in Genova for 2 nights. Never know what you are in for with a Best Western hotel but this one was really nice. Staff were friendly and polite, the room was large and modern and the breakfast had a huge selection. The hotel is just over 1 km from the entrance to Lucca Antica. Definitely would stay here again if we return to Lucca.
10/10
Exceptional
15 Jul 2015
retired

AC, very clean motel not close to city center

Staff very helpful. Room very clean overall a step up from USA avg. recommend it highly.
8/10
Excellent
14 Jul 2015
Sal

Good bet for a short stay

Comfortable and clean hotel with very helpful reception staff. It's quite a distance into Lucca historical centre if walking, a good 30 minutes along a busy road. Many people hire a bicycle but that's not for me so I ended up using taxis, an expense I hadn't anticipated. Between €12 and €15 per trip depending on time and drop off point. The breakfast arrangement was a bit haphazard and not all staff were particularly helpful, a reasonable selection of food on offer though. The hotel would benefit from an outside seating area, I can't believe they don't have one. The room was spacious, comfortable and clean. All our requests were promptly and courteously dealt with by the lovely reception staff. I would stay here again if travelling by car.
10/10
Exceptional
14 Jul 2015
john

Nice place

Upscale best western just a short drive or bus from town. No trouble finding parking at the city walls. It was boiling hot during my stay in lucca and best western was a terrific retreat in the afternoon to refresh for the evening. Clean, cool, professional staff, great rooms and bathrooms. I could not have been happier with it. Outstanding breakfast too!
10/10
Exceptional
08 Jul 2015
carolyn

Great hotel

Good wifi nice rooms. Would definitely recommend this Close to Lucca.
10/10
Exceptional
06 Jul 2015
Joe C.

Great stay!

Clean room, good breakfast, well located, free wifi, good stay.
Partner
10/10
Exceptional
05 Jul 2015
Alex

Great location. Will go back!

Great location. About 3 blocks from the wall area. Room was very spacious and super clean. Staff very friendly and helpful. Will definitely go back! Stayed here and drive to Pisa and decided to stay another night and go to the coast Viareggio area.
8/10
Excellent
16 Jun 2015
Antonio L.

Euro trip

The hotel was nice, clean and spacious for the price, but we had no wifi the entire stay which we needed.
Family
8/10
Excellent
28 May 2015
Verified traveler

nice

I always stay at this hotel. close to town and to my business
8/10
Excellent
25 Oct 2014
Victor

Good hotel in Lucca

Good hotel, not near downtown Lucca, but good location mainly if you are renting a car. The hotel has a very good parking, and that was the main reason we have choose this hotel.
Partner
10/10
Exceptional
07 Oct 2014
Maria

Superb!

Really great place placid surroundings
Partner
10/10
Exceptional
02 Oct 2014
Rachel

Excellent hotel with outstanding service

Slick operation this, with very professional and courteous staff. Everything we needed was provided promptly and politely. Good quality breakfast, beautiful restaurant food with outstanding service and a very good bar. Room cleaning was to a very high standard. Reception staff efficient, approachable and knowledgeable. Able to buy tickets for the short bus journey into Lucca from the hotel; and the stop is right outside. A great all -round stay. Mille grazie!
8/10
Excellent
01 Oct 2014
Mario

Nice hotel

Was nice
Partner
10/10
Exceptional
28 Sep 2014
David

Very good to excellent hotel.

Excellent desk staff. The hotel is modern, clean and comfortable. All staff are friendly and helpful. The suite was beautifully arranged and carefully thought through with the comfort of guests in mind. The hotel is just away from the centre of town, which has some advantages, but a car is probably needed if your stay is short.
8/10
Excellent
26 Sep 2014
L. gillard

A good clean hotel

This is a nice hotel. Clean rooms friendly, helpful service. What you would expect from a Best Western.
10/10
Exceptional
02 Sep 2014
Verified traveler

excellent hotel, good room and care

excellent hotel, good room, good quality breakfast, conveniently located close to Pisa, just 20 minutes by car
10/10
Exceptional
04 Aug 2014
Claudio

Lucca visit

Excellent off city center hotel, bikes included...
10/10
Exceptional
27 Jul 2014
Luna

Cosy with the family

Nice and friendly place :) Easy to rent a bike and go around
Family
10/10
Exceptional
21 Jun 2014
frankmcc

spotless

Horrible outside colour,could do with outside areas to sit, small pool or garden area,However i enjoyed my two nights at the Grand Guinigi Hotel. The bus stops outside for journeys in to LUCCA this service cost 1.20 euros
10/10
Exceptional
18 Jun 2014
Italy 2014

Nice Hotel

It is a nice hotel, little far from the center, but you can take a bus from the front of the hotel (tickets are sold at the lobby).

The Hotel is clean well kept the rooms are big and the Wi-Fi works well. The restaurant is OK, for breakfast it is great
Partner
10/10
Exceptional
12 Jun 2014
TEMK

Good hotel for the base of visit to Lucca

The hotel is only for those who drives since it is located outside of the wall. the room is very spacious with a bug king bed and a small bed, very clean and comfortable. They have rental bikes so we visited Lucca with bicycles. The breakfast was good, they have separate food for group and private guests. It is safe to bike around. We started 3:30pm and came back around 10:30pm.
8/10
Excellent
27 May 2014
Verified traveler

Will stay again

Staff very friendly and helpful. Room very clean. Breakfast good. Overall a very good stay for myself and a party of 9.

Location & surroundings

Best Western Grand Htl Guinigi
Via Romana 1247, 1247, Lucca, Italy

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Best Western Grand Htl Guinigi

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