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Holiday Inn Express Xalapa

Xalapa · Mexico

Av. I. Zaragoza 8 Col. CentroView location

9.4/10Excellent768 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.6/109.6
Condition9.2/109.2
Location10.0/1010.0
Neighborhood9.4/109.4
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Xalapa

Hotel Holiday Inn Express Xalapa Located right in the heart of the city, Hotel Holiday Inn Express® Xalapa is located on the second floor from Plaza Zaragoza 8, the location will allow you to enjoy all the attractions of the Historic Center, including on foot.

After a great day, rest in our comfortable rooms with high-speed Wi-Fi and HD channels. Start your day with the complimentary express buffet breakfast bar. Just a few steps away, you will find the Metropolitan Cathedral from Xalapa, where you can admire its beautiful architecture.

Walkthrough the Historic Parque Juárez admiring its vegetation and ancient trees or around the beautiful Paseo de Los Lagos.

Likewise, a few steps away you can find restaurants, bars with a local essence in the Callejón Aparicio, and if what you are looking for are local crafts, do not hesitate to visit the Callejón del Diamante. Explore the nearby Magical towns such as Coatepec at 8.

Read more about this hotelShow less

5 km, known for its delicious coffee, Xico at 20 km, known for its mole, Naolinco located 38 km away is a town magical where the main activity is the footwear and fur industry, or dare to the rapids in the Jalcomulco river at 39. 2 km.

A stay at Holiday Inn Express Xalapa by IHG places you in the heart of Xalapa, steps from Juarez Park and Xalapa Cathedral. This hotel is 0.1 mi (0.2 km) from Palacio de Gobierno and 0.2 mi (0.3 km) from Palacio Municipal.

Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: MXN 25 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Juarez Park 0.1 km / 0.1 mi
Xalapa Cathedral 0.2 km / 0.1 mi
Palacio de Gobierno 0.2 km / 0.1 mi
El Agora 0.2 km / 0.1 mi
Callejón del Diamante 0.2 km / 0.2 mi
Diego Rivera Gallery 0.3 km / 0.2 mi
Palacio Municipal 0.3 km / 0.2 mi
Museo Casa de Xalapa 0.3 km / 0.2 mi
Paseo de los Lagos Park 0.6 km / 0.3 mi
San Jose Church 0.8 km / 0.5 mi
Los Berros Park 0.8 km / 0.5 mi
Los Lagos 0.9 km / 0.5 mi
Xalapa Gallery of Contemporary Art 0.9 km / 0.6 mi
Veracruz Music Museum 0.9 km / 0.6 mi
University of Latin America 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 115
  • Number of floors (main building): 6
  • Suites: 1
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 31 more facilities & services
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Printer
  • Business centre
  • FaxExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Cash Free
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-2

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO QUEEN BEDSDOUBLE • CITY VIEW TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q-CV
    DOUBLE CITY VIEW TWO QUEEN BEDSPhoto unavailable11 photos

    Holiday Inn Express Xalapa

    DOUBLE CITY VIEW TWO QUEEN BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-CV

    Room amenities

    • Trouser press

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEW QUEEN BEDQUADRUPLE • CITY VIEW QUEEN BEDQUA.CV-QN

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    QUADRUPLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 30 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable16 photos

    Holiday Inn Express Xalapa

    SUITE KING BED ONE BEDROOM

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Trouser press

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable14 photos

    Holiday Inn Express Xalapa

    DOUBLE TWO QUEEN BEDS

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Trouser press

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Express Xalapa

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Trouser press

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 50 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable20 photos

    Holiday Inn Express Xalapa

    SUITE KING SIZE BED

    Room photos

    20 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable8 photos

    Holiday Inn Express Xalapa

    DOUBLE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Trouser press

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable10 photos

    Holiday Inn Express Xalapa

    DOUBLE KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Trouser press

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Express Xalapa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Xalapa

9.4
Excellent
768 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
18 Feb 2026
Mark
The room is spacious and clean. The staff ex and the free breakfast very good! Parking is good. No complaints. Definitely recommend.
Self
10/10
Exceptional
29 Jan 2026
Jacqueline
Extremely clean, quiet, and private. Can't get any closer to downtown Xalapa. Ask for a room on the back side of the hotel and you will be treated to an incredible view of the snow-covered Pico de Orizaba in the morning.
Leisure Self
10/10
Exceptional
06 Jan 2026
Pablo
Friendly staff and rooms clean.
Leisure Family
10/10
Exceptional
02 Dec 2025
Ulises
This is a great hotel and great location! The room was spotless and had a fantastic view of the mountains. I was impressed by the complimentary breakfast served daily.
Business_and_leisure Family
10/10
Exceptional
01 Dec 2025
Georgiana
Rooms were very clean, everything was walking distance and the service was very good. I would recommend t to anyone, we will for sure stay there again. Thank you!
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Kellem
Mi hotel favorito en Xalapa Veracruz! El desayuno esta delicioso, el servicio es excelente y los cuartos muy limpios y amplios. Se los recomiendo!
Leisure Family
6/10
Pleasant
06 Nov 2025
Roberto
There was a breakfast buffet. Last time I was here about 6 years ago the breakfast was excellent. This time it was average at best.
Partner
8/10
Excellent
24 Oct 2025
Alessandra
nice staff
8/10
Excellent
05 Oct 2025
Aldo Daniel
Personal muy amable. El desayuno de cortesía es bueno y completo. El hotel esta en pleno corazón del centro, se siente seguro y hay diferentes opciones para ir a comer o comprar.
Leisure Family
8/10
Excellent
05 Aug 2025
Randolph
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Business_and_leisure Family
10/10
Exceptional
04 Aug 2025
TEOFILO
Estan remodelando el hotel… me toco una habitación remodelada y esta 10 de 10… por el precio se me hace una excelente opcion… el desayuno esta regular
Leisure
10/10
Exceptional
03 Aug 2025
Nora
La comunicacion fue clara, las instalaciones limpias y la ubicacion es ideal para moverse a todos lados
10/10
Exceptional
19 May 2025
Maria
Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Leisure Family
8/10
Excellent
31 Mar 2025
Rubicelia
There is no pool and hallways seem very dark
Self
10/10
Exceptional
07 Jan 2025
Pablo
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Leisure Family_with_children
8/10
Excellent
04 Jan 2025
SILVIA
Sólo funcionó un elevador de la plaza al hotel y las escaleras eléctricas para bajar estaban desactivadas.
Leisure Family
6/10
Pleasant
24 Dec 2024
Carlos
Property charges for parking and the elevator is something else
Leisure Family
10/10
Exceptional
03 Dec 2024
Rubicelia
Spacious rooms, with comfy bedding
Leisure Self
10/10
Exceptional
02 Dec 2024
Mariana
The hotel is super clean and friendly
Friends_and_family Family
10/10
Exceptional
16 Nov 2024
David
Very quiet room
Leisure Self
10/10
Exceptional
11 Nov 2024
Javier

Javier, Guatemala

Good relaction price/ quality
Self
10/10
Exceptional
25 Oct 2024
Sebastian J
Great location
8/10
Excellent
06 Aug 2024
Rubicelia
It is a walking distance to touristic attractions
Leisure Family
10/10
Exceptional
17 Jun 2024
Ingrid
Todo estuvo excelente y el personal súper amable en especial César en la cocina y un muchacho alto en el lobby gracias!
Leisure Family_with_children
8/10
Excellent
23 May 2024
Frederick

Comfy Stay in Centro

Hotel located in Centro near beautiful park and the city cathedral. Secure underground parking. Room was excellent. One of the most comfortable bed and pillows I’ve experienced in a long while. Hotel is located within a Plaza Building which offers a Movie theater and several restaurants.
Partner
4/10
Poor
10 Jan 2024
Arturo
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID
Leisure
10/10
Exceptional
05 Jan 2024
Eladio
Great service, great complimentary breakfast, great location, easy parking
Leisure Family
10/10
Exceptional
17 Dec 2023
Ruben
El personal del front desk muy amable. Todo muy bien en general
10/10
Exceptional
31 Oct 2023
velia
Everything ok
Business_and_leisure Friends
10/10
Exceptional
04 Oct 2023
Hannah
We very much enjoyed our 4 nights at this hotel. It was easy to access, easy parking ( 25 pesos a night) and extremely clean. You can easily walk over to the park. The room was large and the beds were confortable. The breakfast had fruit, breads, cereal , eggs, a variety of other dishes.
Leisure Family_with_children
10/10
Exceptional
07 Sep 2023
Ariel

Great stay

Great location, clean and comfortable rooms. Parking is paid separate and there was a festival when we arrived so we didn’t have parking for a while. Otherwise, everything was great.
Friends_and_family Family
8/10
Excellent
11 Aug 2023
Aida
I didn’t like the problem with the elevators failing constantly
Leisure
10/10
Exceptional
04 Aug 2023
AGUSTIN
bien
Business_and_leisure Family
10/10
Exceptional
02 Aug 2023
Maribel
Todo bien , las camas y las almohadas muy ricas
Leisure Partner
8/10
Excellent
30 May 2023
Blanca
Very clean rooms located in the center of city
10/10
Exceptional
20 Nov 2022
Carmen
Great staff service and the beds, perfect!
Business Family
10/10
Exceptional
18 Jan 2022
Jose
Close to many restaurants and bars.
8/10
Excellent
13 Jan 2022
Clinton
Property very clean and nice, the breakfast was not good it was less than basic
Leisure Family
8/10
Excellent
24 Dec 2021
Jacqueline
This hotel is incredibly clean and well-located. The breakfast is remarkably ample. What I didn't like is that you have to go up 2 elevators to get to the reception area. Most of the 3 days I was there both the escalator and at least one of the 2 elevators were out of service. I realize that the hotel is not responsible for these mechanical problems. The best part was absolute silence in my room, despite the fact that hotel is in the middle of the center of the city. I highly recommend staying there!
Leisure Self
8/10
Excellent
22 Nov 2021
Rajat
It was good
Business
10/10
Exceptional
22 Nov 2021
Rajat
It was amazing
Business
10/10
Exceptional
04 Sep 2021
CESAR AUGUSTO
El hotel está ubicado en el centro de Xalapa es muy seguro y serca de todo restaurantes y lugares para visitar
Leisure Family
10/10
Exceptional
31 Aug 2021
CESAR AUGUSTO
The hotel Was right close to the city center and restaurants it was great for as
Leisure Family
8/10
Excellent
25 Jun 2021
Ryan

Clean & Basic Hotel with Great Location!

Good basic hotel with great location! Hotel staff were friendly and helpful. Room was very clean. Location is probably the biggest benefit here, you are in the heart of the city and great restaurants and parks are with a short walk, including Pargque Juarez.

Also they do not appear to speak English if that matters to you.

Only complaint was that some of the interior rooms face a blank white wall which is pretty close to your window.
Self
10/10
Exceptional
15 Feb 2021
Verified traveler
Highly recommend, it’s quiet, clean, and located near the Centro. Free parking garage for guests next to hotel. Free breakfast in the morning.
Friends_and_family Family
8/10
Excellent
04 Jan 2021
Verified traveler
A very good hotel, in a great location. Clean, comfortable, and with extremely helpful/friendly staff. The only downside was the breakfast which is rather basic.
Friends_and_family Family
10/10
Exceptional
12 Sep 2019
Adolfo

Xalapa Holiday Inn

Great location.
Very clean and new !
Business
10/10
Exceptional
26 Aug 2019
Verified traveler
Very clean new hotel located in downtown Jalapa. Close to the Cathedral, main park, good restaurants, and shopping.
Friends_and_family Partner
10/10
Exceptional
19 Aug 2019
Verified traveler
Super modern,comfortable,in room safe,well equipped modern bathroom. So convenient to the center of Xalapa.
Front desk staff friendly helpful and efficient. The daily breakfast was a great way to start the day.
Friends_and_family Partner
10/10
Exceptional
09 Jul 2019
Verified traveler
I liked pretty much everything. Great location, Great staff, very clean. Water Pressure is my only blemish for the whole stay.
Business Self
8/10
Excellent
06 Jul 2019
Verified traveler

Good dtay

Have come to expect a clean comfortable stay from Holiday Inn Express. Was not disappointed. We all enjoyed the breakfast buffet. Staff was professional and courteous.
8/10
Excellent
27 Mar 2019
Verified traveler
Just what you expect from a Holiday Inn but with an excellent breakfast, better than stateside holiday inn breakfast for sure. Walking distance to parks and shopping. Great area.
Friends_and_family Family_with_children
8/10
Excellent
03 Feb 2019
Verified traveler
Es hotel muy bien ubicado, a dos cuadras de la catedral, buena atención, limpieza, desayuno sencillo pero bien, sólo un detalle; el agua de la regadera no sale muy caliente.
10/10
Exceptional
03 Jan 2019
Verified traveler
Close to Cathedral and other places downtown, very convenient.
8/10
Excellent
27 Jun 2018
Verified traveler

Nice hotel. Like all everywhere, im go.

Flexibilidad for change rooms ho check in or out.
10/10
Exceptional
25 May 2018
Octavio
Keep going the same way. Very nice people. That is.ok. kkkkkkkkkklllll
8/10
Excellent
15 Mar 2018
Jorgw

Great business hotel

Well located right in downtown Xalapa where all my government clients are
10/10
Exceptional
09 Feb 2018
Jorge

Great for Business

Located right in downtown, close to all major government offices.
8/10
Excellent
11 Jan 2018
Stefan

Good comfortable spot

Good location above the cinema (with plenty of subtitled rather than dubbed movies). Easy parking. Friendly front desk staff. Room was comfortable and quiet. But the room's only window looked into an interior \"courtyard\" (more like a large shaft) with nothing to see but white walls and a lonely chair at the bottom. Get a room with an exterior window.
Partner
10/10
Exceptional
28 Dec 2017
Arleen & Gerald

The Staff

The staff when above and beyond to make our stay pleasant. Would stay there again.

Thank you to the staff.

8/10
Excellent
17 Dec 2017
carlos

Nice hotel downtown area

A nice hotel to stay a couple of nights in downtown xalapa
10/10
Exceptional
02 Oct 2017
steve

New, Clean hotel in center of Jalapa

A very good stay at the Jalapa Holiday Express Hotel. A very clean, new hotel in the center of Jalapa.
8/10
Excellent
02 Jul 2017
nora

Museums walk

The hotel was nice and clean, rooms are comfortable and great locations for walking around the town. Buffet was great! Thanks EXPEDIA.
10/10
Exceptional
12 Jun 2017
Ernesto

Spacious modern hotel in the heart of Jalapa.

Great location, no street noise, very good breakfast.
Our room was modern & nicely decorated. The beds very comfortable with a perfect choice of pillows a nice touch. Wifi easy to access.
10/10
Exceptional
02 Apr 2017
Tim

Xalapa Xalapa

Great hotel in the centre of Xalapa comfortable and friendly staff. Good cooked breakfast
Family
10/10
Exceptional
02 Jan 2017
Verified traveler

New and closer to the downtown

Excelent service
Family
10/10
Exceptional
27 Dec 2016
Alejandra

Great Location! Friendly Staff. Spotless

Great Choice!
Has a nice stay at this hotel
The breakfast was included and it was delicious!
Great Location
10/10
Exceptional
24 Oct 2016
steve

Excellent hotel in downtown Jalapa.

This is a clean, well managed new hotel in downtown Jalapa. Bed is super comfortable. Breakfast is good, with excellent fruits.
8/10
Excellent
17 Aug 2016
Verified traveler

Nice hotel. Modern, clean, very helpful staff

Good location in Xalapa. Very clean and comfortable. Would stay there again.
10/10
Exceptional
30 Dec 2015
georgina

Comfort

2nd time staying here and I highly recommend it.
Family
10/10
Exceptional
10 Aug 2015
Pablo

Great location and service

Excellent hotel, good size room, very clean and great staff service and kindness.
Not soooo good breakfast buffet included, but it's ok for grabbing something quick before starting your day.
Near main attractions and sight seeing in the heart of downtown Xalapa.
Location, location, location.
8/10
Excellent
25 Jun 2015
Marc

Very good value and super clean!

Very Very Clean. Magnificent view of the volcano Orizaba in the mornings. Good hot shower. Comfy beds. Free breakfast was included but not particularly good, especially considering what is available in the area. Lots of carbs. So-so eggs. Not very fresh fruit. Skip the breakfast, or go out. Parking was good and safe in the underground garage. Good steak restaurant downstairs. Sushi too but I didn't try it.
Family
10/10
Exceptional
04 Jun 2015
Verified traveler
Nice and different from other HIE. Excellent choice in Xalapa.
10/10
Exceptional
01 Aug 2026
José Antonio
Ubicación
10/10
Exceptional
25 Jul 2026
Dante
Siempre intactas las instalaciones de sus hoteles asi como las habitaciones, la atención del personal. Todo en gral siempre excelente
10/10
Exceptional
22 Jul 2026
Luis
Estacionamiento en la propiedad, desayuno bueno y suficiente y el
Personal super bueno
Partner
10/10
Exceptional
12 Jul 2026
Mario
Hotel bien ubicado en el centro de Xalapa. Habitaciones limpias.
Family
10/10
Exceptional
09 Jul 2026
Gerardo
Todo estuvo muy bien, excelente servicio y ubicación.
Partner
6/10
Pleasant
08 Jul 2026
Fabiola
La plaza no es muy bonita pero esta centrico. El hotel esta bien, el desayuno bastante bien, el gym esta nuevo practicamente, si volveria.
Partner
4/10
Poor
06 Jul 2026
Wulfrano Alberto
Excelente atención, pero rente una habitación para tres adultos y no habían toallas suficientes, no había tapete para la salida de la regadera, No habían toallas faciales y la primera habitación carecía de mini refrigerador, me tuvieron que mudar a otra
Family
10/10
Exceptional
26 Jun 2026
MARCO ANTONIO
Un hotel muy bonito y en una zona del centro ideal para caminar en el mismo
Family_with_children
10/10
Exceptional
23 Jun 2026
Carlos
Extraordinario lugar, limpio y gran personal
Friends_and_family Family
8/10
Excellent
07 Jun 2026
Ilse
Muy bonito y cómodo
Family_with_children
8/10
Excellent
12 May 2026
Sergio
Un relajo el elevador del estacionamiento con el lobby del hotel
no en todos los pisos está el hielo y aveces no hay
Las habitaciones del piso 1 no sirve bien el aire acondicionado pedimos que nos cambiaran por ese motivo.
Family_with_children
10/10
Exceptional
10 May 2026
Yuri Vladimir
Desayuno completo , cuartos limpios y cómodos
10/10
Exceptional
09 May 2026
José Eugenio
Muy buen hotel
Self
10/10
Exceptional
08 May 2026
José Eugenio
Muy recomendable
Self
10/10
Exceptional
04 May 2026
Chafi alfredo
Excelente ubicación, muy bien la remodelación,
Self
8/10
Excellent
03 May 2026
Erick
El hotel muy bonito y limpio, sin embargo la regadera tenia constantes fallas de presion, fue difícil bañarse.
Business
10/10
Exceptional
26 Apr 2026
Angel
Habitación limpia, personal amable , buen estacionamiento
10/10
Exceptional
20 Apr 2026
KARINA
Todo muy bien y muy buena ubicacion en el centro
Family_with_children
10/10
Exceptional
13 Apr 2026
Juan Manuel
Muy buen desayuno
Partner
10/10
Exceptional
12 Apr 2026
Jahziel
Todo muy bien.
Friends
10/10
Exceptional
09 Apr 2026
Josefina
La habitación amplia y muy limpia
Family_with_children
10/10
Exceptional
08 Apr 2026
Guadalupe
Habitaciones amplias, cómodas y limpias. La
Plaza en la que está ya tiene menos opciones de comida pero hay varios lugares caminantes en el centro
Business
10/10
Exceptional
07 Apr 2026
Juan Manuel
No hay alberca
Friends_and_family Family
10/10
Exceptional
06 Apr 2026
Aimee Gpe
No la conocimos
10/10
Exceptional
24 Mar 2026
guillermo
Muy bien ubicado en el centro de Xalapa
Friends_and_family Family
6/10
Pleasant
24 Mar 2026
Zuleena
El hotel es agradable pero le falta un es tractor en el baño o un a ventana
6/10
Pleasant
23 Mar 2026
Florencio Alfonso
El servicio del Bell Boy, es tardado ya que habilitan un empleado para hacerlo.
Hay que esperar para que llegue y acompañarlo al Estacionamiento Publico. Para el cual utilizas el elevador de la Plaza, para bajar a Nivel de -1 a -5.
Partner

Location & surroundings

Holiday Inn Express Xalapa
Av. I. Zaragoza 8 Col. Centro, Xalapa Enriquez, Mexico

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Holiday Inn Express Xalapa

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