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Misión Express Xalapa
Xalapa · Mexico
Av. Avila Camacho No. 60 Col. CentroView location
8.4/10Excellent393 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort8.2/10 8.2
Condition8.4/10 8.4
Location7.8/10 7.8
Neighborhood8.4/10 8.4
Amenities8.4/10 8.4
See all ratings- Most popular
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Misión Express Xalapa
This charming city hotel, located in central Jalapa, offers 16 well-appointed rooms and quality services. A short drive from the Palacio Municipal and the tourist center of Coatepec, and 90 minutes from Veracruz beaches, the hotel provides convenient access to key attractions.
Guests enjoy amenities including a 24-hour reception, currency exchange, lift, Wi-Fi, cafe, restaurant, room and laundry services, and on-site parking. Each room features a private bathroom, hairdryer, plasma TV with cable, internet access, mini-fridge, and tea/coffee making facilities.
A daily breakfast is included, with à la carte lunch and dinner options available.
Show less
With a stay at Hotel Misión Express Xalapa, you'll be centrally located in Xalapa, just a 3-minute walk from Los Tecajetes Park and 9 minutes by foot from Juarez Park.
This hotel is 0.4 mi (0.7 km) from Diego Rivera Gallery and 0.5 mi (0.8 km) from Museo Casa de Xalapa. Stay in one of 43 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Service animals not allowed
Only dogs are allowed
Maximum number of pets per room 1
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
-
Minimal age
18
-
Optional fees
- Pet fee: MXN 600 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Los Tecajetes Park
0.3 km / 0.2 mi
Juarez Park
0.8 km / 0.5 mi
Diego Rivera Gallery
0.8 km / 0.5 mi
Callejón del Diamante
0.9 km / 0.5 mi
Xalapa Cathedral
0.9 km / 0.5 mi
Museo Casa de Xalapa
0.9 km / 0.6 mi
Palacio de Gobierno
0.9 km / 0.6 mi
El Agora
0.9 km / 0.6 mi
IMAC Xalapa
0.9 km / 0.6 mi
State Theatre
1 km / 0.6 mi
Palacio Municipal
1 km / 0.6 mi
Xalapa Metropolitan University
1 km / 0.6 mi
Los Lagos
1.4 km / 0.8 mi
Paseo de los Lagos Park
1.4 km / 0.9 mi
San Jose Church
1.5 km / 0.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 16
- Number of floors (annexe): 1
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- City centre
- Nearest Bus / Metro Stop
- Beach
- Wheelchair-accessible
- Car parkExtra charge
Show 27 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fiExtra charge
- Room service
- Laundry service
- Multilingual staff
- Bellboy serviceExtra charge
- Hotel safe
- Currency exchange facilities
- Lift access
- GardenExtra charge
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Meeting room
- Breakfast
- À la carte lunch
- À la carte dinner
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDROOMSRoom • TWO BEDROOMS • 10 m²ROO.B2
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- Room
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
Room TWO BEDROOMS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- Room
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B2
Room amenities
- Wi-fi
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ONE BEDRoom • ONE BED • 1 Bedroom • 12 m²ROO.1B-1
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Bathroom: 1
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
Room ONE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B-1
Room amenities
- Wi-fi
- Bathroom: 1
- Cable TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDROOMRoom • DELUXE TWO BEDROOM • 10 m²ROO.B2-DX
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
Room DELUXE TWO BEDROOM
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.B2-DX
Room amenities
- Desk
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE ONE BEDRoom • DELUXE ONE BED • 10 m²ROO.1B-DX
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
Room DELUXE ONE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- Room
- View / characteristic
- DELUXE ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B-DX
Room amenities
- Wi-fi
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room ONE BEDRoom • ONE BEDROO.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMisión Express Xalapa
Room ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Misión Express Xalapa
100
reviews shown
Rodrigo
todo bien solo que el estacionamiento es el unico problema
Stacey
I would definitely go back again
Diego
El equipo de recepción fue bastante amable y servicial, al contrario del personal de cocina que fue seco y nada amable.
El.cuarto en general bien y una amplitud nada común en el baño.
El.cuarto en general bien y una amplitud nada común en el baño.
jorge
Todo excelente
José Manuel
Excelente!
Un hotel muy bien ubicado, un servicio excelente, todo muy limpio y el internet magnífico. De verdad que volveré. 10/10
jorge
Good
Pedro
The condition of this property is terrible!! Not comfy at all, water dripping off the sink and water running all over the shower floor and toilet
Laura
Dark rooms
Space between walls and bes is tiny, not comfortable at all.
Room without natural light, so dark even during the day. Didn’t liked the layout.
Room without natural light, so dark even during the day. Didn’t liked the layout.
María
It was very comfortable
Verified traveler
Staff very helpful and friendly. We arrived at two O'Clock am, they were ready and the check in went smoothly.
Verified traveler
Location is quite good, price according to what's offered, parking not the best but ok.
elgarc
lovely city horrible hotel
cramped, noisy street, paper thin walls, just horrible. stay somewhere else.
Verified traveler
Good basic hotel
Close to center of town. Beds need to be updated. Excellent internet, was always strong. Clean, polite workers
Verified traveler
Could be a good hotel
2 main problems but solvable, the noise of the street its too loud all the hotel have a view to the street , they can change to aisolate the windows
The other problem is the TV of the room is small 14 inches so you can see from the bed besides is almost in the roof.
Everthing else was good , the service, the restaurant, location, mainteinance, etc,
The other problem is the TV of the room is small 14 inches so you can see from the bed besides is almost in the roof.
Everthing else was good , the service, the restaurant, location, mainteinance, etc,
Verified traveler
Hotel BG
Good website pictures... terrible front desk service as well as tiny double bed rooms. They don´t have double beds rooms... only a couch, no air conditioned, not elevator, not the nicest staff available. I have to come back to Xalapa... never again at the hotel BG.
David
Small, modern, European in Style
Clean and spartan but adequately furnished, just a few minutes walk to Park Juerez, the main square. The building is triangular with all rooms on two floors along one leg of the triangle. My room did not have any air conditioner vents but a large vent was present in the hall just outside. In March when I was there the weather in Xapala was perfect and no air conditioning was necessary given the cooler mountain climate. The restaurant's menu is limited to mostly crepes and omlettes, but they are both fantastic and a fusion of the French crepe and Mexican tortilla dishes. It's clean and the wait and cook staff speak English.
ramiro
Todo bien
Miguel
mucho ruido en la habitación que me dieron, ya no pude cambiarla
Abraham
Habitación confortable , desayuno muy bien , buena ubicación y sin problema de estacionamiento
Miguel
Lo que no me gusto el ruido exterior, quede en una habitación sobre la avenida, mucho ruido.
Me gusto la cercanía del centro de Jalapa y de la estación de Bus
Me gusto la cercanía del centro de Jalapa y de la estación de Bus
Aranza
La estancia en este hotel estuvo llena de inconsistencias. La primera de ellas fue que en un principio (por tres noches) nos dieron un cuarto en el que no había ni buena ventilación, ni buena iluminación, lo que provocaba que se sintiera encerrado. Además, el ventilador estaba lleno de polvo, por lo que al prenderlo, todo el polvo se expandia por el cuarto.
Asimismo, al momento de abrir la regadera, esta sacó agua de color rojizo, tal como si el tubo estuviera oxidado y no fuera usado desde hace tiempo.
En el caso de los blancos, las toallas estaban muy viejitas y las sábanas no estaban bien lavadas, tenían varias manchas. Además, notamos que el piso no era trapeado diariamente.
Los días sobrantes de nuestra estancia nos cambiaron a un cuarto en el que por fin había suficiente ventilación e iluminación, pero desafortunadamente las ventanas estaban sucias.
Algo importante a mencionar es que dentro de las habitaciones solo nos dejaban una botella de 600 mililitros y cuando pedíamos más (en el turno de la tarde) sentíamos que casi casi estábamos pidiendo un favor porque nos las daban muy a fuerzas.
Por otra parte, los desayunos no estaban maravillosos, les faltaba más sazón.
De las pocas cosas buenas que podríamos resaltar del hotel es que está ubicado en una zona tranquila y céntrica. Además, el personal del turno de la mañana siempre fue muy amable y atento con nosotros (el de la noche no tanto).
Asimismo, al momento de abrir la regadera, esta sacó agua de color rojizo, tal como si el tubo estuviera oxidado y no fuera usado desde hace tiempo.
En el caso de los blancos, las toallas estaban muy viejitas y las sábanas no estaban bien lavadas, tenían varias manchas. Además, notamos que el piso no era trapeado diariamente.
Los días sobrantes de nuestra estancia nos cambiaron a un cuarto en el que por fin había suficiente ventilación e iluminación, pero desafortunadamente las ventanas estaban sucias.
Algo importante a mencionar es que dentro de las habitaciones solo nos dejaban una botella de 600 mililitros y cuando pedíamos más (en el turno de la tarde) sentíamos que casi casi estábamos pidiendo un favor porque nos las daban muy a fuerzas.
Por otra parte, los desayunos no estaban maravillosos, les faltaba más sazón.
De las pocas cosas buenas que podríamos resaltar del hotel es que está ubicado en una zona tranquila y céntrica. Además, el personal del turno de la mañana siempre fue muy amable y atento con nosotros (el de la noche no tanto).
Verified traveler
Habitación muy pequeña muebles y piso maltratados, personal y tramposo y no respetan las reservaciones y no cumplen lo que publican.
Alicia Daffne
El personal, siempre está atento a las necesidades del cliente
Alicia Daffne
Todo
Sophia Montserrat
El staff del hotel fue de lo más amable, su ubicación es excelente porque encuentras establecimientos de comida y café. Así también, el desayuno del hotel está muy rico y sustancial
Javier
Excelente la atención y disposición del personal
Paul Jr
The administration of this hotel is very unprofesional...They don't give what you have paid...
1. I paid for an airconditioned room and they give me a room only with a fan and they told me not all there rooms have air condition that is why the moment I checked in, there is no airconditioned room available..but I already paid the room online but they did not reserved it for me.. and it is clearly stated in here that all the rooms have air conditions but the hotel said only few rooms have air conditioned...
2. I clearly put on my reservations 2 adults, 2 children...and it is clearly stated that with my reservation, there is a free buffet breakfast. When I checked in, they inform me that the free buffet breakfast is just for 2 adults and I have to pay for the buffet breakfast of my kids...I clearly put 4 people in my reservations and it said there with free buffet breakfast, it was not written here in hotels.com that the free buffet breakfast are just for 2 adults.
3. The buffet breakfast is not really a buffet type...You are not allowed to get the foods..there is a waiter who will ask you what you want from the buffet table (with just very basic foods) and he will just bring it to you. I f you want to eat more, you have to ask again the waiter for a plate of foods...so it is not a typical buffet...it is hard because there is only one waiter who attended all the customers in the breakfast area and you have to wait.
HENCE, IT SEEMS LIKE A SCAM! Everything is a LIE...
1. I paid for an airconditioned room and they give me a room only with a fan and they told me not all there rooms have air condition that is why the moment I checked in, there is no airconditioned room available..but I already paid the room online but they did not reserved it for me.. and it is clearly stated in here that all the rooms have air conditions but the hotel said only few rooms have air conditioned...
2. I clearly put on my reservations 2 adults, 2 children...and it is clearly stated that with my reservation, there is a free buffet breakfast. When I checked in, they inform me that the free buffet breakfast is just for 2 adults and I have to pay for the buffet breakfast of my kids...I clearly put 4 people in my reservations and it said there with free buffet breakfast, it was not written here in hotels.com that the free buffet breakfast are just for 2 adults.
3. The buffet breakfast is not really a buffet type...You are not allowed to get the foods..there is a waiter who will ask you what you want from the buffet table (with just very basic foods) and he will just bring it to you. I f you want to eat more, you have to ask again the waiter for a plate of foods...so it is not a typical buffet...it is hard because there is only one waiter who attended all the customers in the breakfast area and you have to wait.
HENCE, IT SEEMS LIKE A SCAM! Everything is a LIE...
Rafael Israel
Lugar acorde a su estatus.
José Alberto
Le falta detalles pequeños
JoNathan
Ampliamente recomendable, buena atención y edificio en buen estado
Luis
Habitación pequeña, rara con el lavamanos fuera del baño. No hicieron limpieza, solo cambio de toallas. Estacionamiento ok, a unos 200 m del hotel. Desayuno básico.
Raul
Buen hotel costo beneficio.
Victor
El estacionamiento físicamente es terrible, los cuidadores muy amables pero visualmente es tétrico, sombrío, todo lo demás es ok.
Rubén
Las habitaciones que dan a la calle no tienen vidrio para aislar el ruido, y toda la noche escuchas las motos, los camiones, los autos, etc…; el estacionamiento no tiene luz, y si llegas de noche es una cueva muy propicia para un robo u otra situación desagradable…; uno de los colchones rechinaba, así es que en cada movimiento era un rechinado…; lo único súper a gusto fue la regadera y la cafetera. No nos quedamos al desayuno, no doy opinión al respecto. Muy limpia la habitación!
Adriana
El personal del restaurante extremadamente amable
Aulio
Es necesario llegar a tiempo al desayuno PQ se satura.
Clara estela
No fue necesario usar el aire acondicionado,pero funcionaba muy bien,las habitaciones que nos dieron muy limpias ,el personal muy amable, y el área de estacionamiento muy cerca del hotel, en general todo excelente, el servicio de buffet excelente
Antonio
Pueden mejorar el desayuno, al menos 2 guisados más, con los demás servicios estoy satisfecho.
SALVADOR
Cama confortable, sin ruido externo, cerca del centro, desayuno con varias opciones diarias, todo delicioso, personal atentos a las solicitudes.
PERLA PATRICIA
La atención en el restaurante excelente, el desayuno muy bueno
Jesus
Hotel sencillo. Personal muy amable. Vale lo que pagas.
RAFAEL
Buen lugar y muy limpio
MIGUEL ANGEL
Todo ok
JOSE CRUZ
Muy amables
Los alimentos no fue lo que dice la publicación pero están bueno y el personal muy agradable
Los alimentos no fue lo que dice la publicación pero están bueno y el personal muy agradable
yederson
Todo muy bien
JORGE LUIS
Personal amable
Fernanda
Too bien
Jesus
El servicio de recepción muy bueno . El cuarto , camas, baño excelente muy limpio todo las de limpieza muy amables PERO desgraciadamente nos tocó un cuarto frente a la calle (tercer piso) mucho ruido toda la noche principalmente los motociclistas no dejaron dormir 🙁 El desayuno “asistido” La señora (toda de negro) con una actitud tan prepotente y con cara de pocos amigos, como si uno tuviera la culpa de sus problemas personales, nada agradable esa mujer, tal parece que tuvo una mala noche o a tenido una mala vida 😬 Conclusión si buscas limpieza y buena cama donde dormír este hotel es un buen lugar y pide cuarto en la parte de atrás (probablemente ahí no se escuche el ruido de la calle) Si al comenzar tu día NO quieres ver gente prepotente NO se te ocurra ir al desayuno “asistido”
Erick
Todo estuvo de maravilla. Personal muy agradable y atentos
Erick
Habitación sencilla pero muy comoda y agradable. Los chicxs de recepción muy amables y cordiales.
yederson
Todo bien
Eduardo
Muy ben lugar, pero mucho ruido alrededor. Afortunadamente sí me cambiaron de habitación, buen servicio
juan jose
No tenían tan limpio como comentaron me cobraron 600 pesos por noche de mi perrito, por que según hacían limpieza profunda y tenían cucarachas y garrapatas terminamos todos picoteados .!!
Andrea
Tiene estacionamiento y está cerca del centro
Miguel
Todo bien, solo los blancos no me gustaron
Jose
Excelente servicio, centrico, desayuno Excelente, estacionamiento cercano.
Alejandro
Si
Ingrid
El servicio del personal excelente. Lo malo las instalaciones, el baño en malas condiciones, se desperdicia mucha agua para que salga agua caliente, baño viejo y tapado el desagüe de la regadera, pisos viejos. Mala experiencia. Lo bueno, la comida y el servicio.
J Carlos
Recomendado
Excelente atención y buenas instalaciones, el personal sumamente amable.
pascual uriel
Tiene aire acondicionado. Limpio
SALVADOR
El hotel es bueno en general, solo las instalaciones muy viejas y algo sucio ocasionalmente.
Alejandro
NO tiene aire acondicionado, y la gente de recepción te responden que sino estás de acuerdo que canceles la reservación.
Luz maria
El estacionamiento de noche está muy obscuro y da miedo, con más iluminación estaría excelente como todo lo demas
darkar
La zona donde se encuentra es tranquila y segura, no hay mucho ruido y se puede descansar muy bien, el personal muy amable y atentos, la cama y almohadas muy cómodas, los unicos detalles que mejorar es la pantalla de la habitación, deberian cambiarla por una que sea smart tv y poner un mini split para la habitación
Martha Zuany
Me gustó la accesibilidad, habitaciones limpias, personal amable, lo malo que el estacionamiento está fuera del hotel lo bueno que no nos tocó lluvias,
ALICIA DAFFNE
Servicio
Jorge Javier
Excelente hotel
El personal muy amable y servicial, el lugar cerca del centro y tiene lugares para cenar y un bar muy cerca, es un excelente hotel.
Laura
Muy buena opción de hospedaje
Excelente hotel, limpieza, comodidad, ubicación, pero no hay flexibilidad en el horario de entrada, debe ser justamente en el horario establecido.
Jonathan
Muy bien
FAVIAN
Lamentablemente que una cadena ponga su prestigio en duda por falta de inversión en infraestructura de internet y servicio de TV
Ramón
Estancia agradable
Muy bien, amables todos
Ma. Cristina
Muy bien
Fabricio David
Descuidado pero la gente amable
Muy bien en términos generales pero sumamente ruidoso en la mayoría de las habitaciones, esto causado por que las ventanas no aislándooslos absolutamente nada del ruido ambiental de la calle.
Otro tema bastante en contra es que algunas habitaciones NO contaban con aire acondicionado, solo con un ventilador que mal funciona y es muy ruidoso.
Tuvimos 4 habitaciones y en 3 de ellas se presentó este molesto problema.
El desayuno super limitado
Otro tema bastante en contra es que algunas habitaciones NO contaban con aire acondicionado, solo con un ventilador que mal funciona y es muy ruidoso.
Tuvimos 4 habitaciones y en 3 de ellas se presentó este molesto problema.
El desayuno super limitado
Roberto
Mucho ruido de los coches en la avenida, podrían mejorar el aislamiento acustico de puertas y ventanas.
Mayra
Es tranquilo, pero le falta mucho mantenimiento, y eso habla mucho del hotel, desayuno sencillo pero agradable aunque el jugo de naranja están muy muy rebajado, la atención del personal cordial
Ana karina
Las señoritas de recepción fueron muy amables al igual que el personal del buffet, el cuarto estaba limpio y muy cómodo.
Diana Gabriela Flores
Es buen hotel si vas solo por una noche.
Markovich
Buenas ubicación y económico
Alexander
El colchón estaba vencido con undimiento del lado derecho lo que no me permitió descansar adecuamente.
Yesenia
Bien
Yesenia
Lindo
Yesenia
Bien
Yesenia
Cumple
Yesenia
Bien
Yesenia
Bien
Yesenia
Siempre cumple
Eduardo
Demasiado calor y un mam aire acondicionado. Arroja rachas de aire frio y caliente; agua muy caliente, muy mal servicio de wi-fi
ALICIA DAFFNE
Pk
Yesenia
Excelente
Yesenia
Bien
Yesenia
Excelente
Yesenia
Excelente
Jassive
Para algo básico bien
Joaquin
Lugar bien ubicado y buen servicio
Enrique
.
Carolina
Muy buena atención
Yesenia
Amables y limpio
Mariana Josefina
Nos quitaron el agua en la madrugada, no hay agua para bañarnos
Nos cobraron excesivamente por el perro $650 pesos y cuándo hicimos el check in no nos dijeron del cobro extra hasta después
Pésimo servicio
Nos cobraron excesivamente por el perro $650 pesos y cuándo hicimos el check in no nos dijeron del cobro extra hasta después
Pésimo servicio
Luis Fernando
Habitacion sucia, el elevador no servía lavabo tapado y no nos dieron solución el agua de la regadera se sañia del area de baño y pesima disponibilidad para atender los reclamos, no volvemos a reservar en el hotel
Urigamaliel
Buen hotel
Excelente servicio super amables y muy cómodo
Location & surroundings
Misión Express Xalapa
Av. Avila Camacho No. 60 Col. Centro, Xalapa, Mexico
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Misión Express Xalapa
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