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Fiesta Inn Xalapa

Xalapa · Mexico

Carr. Xalapa-Veracruz, Km 2.5 Fracc. Las ÁnimasView location

8.8/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.6/108.6
Condition8.2/108.2
Neighborhood8.8/108.8
Amenities8.6/108.6
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  • Business hotels
  • Sustainability certification
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fiesta Inn Xalapa

Located between the Animas Mall and Animas Tower, in the ‘Emerald Zone' of Xalapa, the capital city of the Mexican state of Veracruz, this luxurious establishment boasts a privileged situation just ten minutes from the city centre and close to major local tourist attractions, such as the Anthropology Museum, El Lencero Ranch, the Agora de la Ciudad (the city's premier cultural complex) and the Centro Recreativo Xalapeño.

It is a 15-minute drive from the airport and only 45 minutes from the port of Veracruz. This stylish modern hotel oriented towards business travellers offers a wide choice of spacious rooms that will suit even the most demanding guests, ranging from superior rooms to presidential suites.

A state-of-the-art business centre equipped with computers and high speed wireless internet connection as well as an auditorium are available at this superior establishment.

Read more about this hotelShow less

When you stay at Fiesta Inn Xalapa in Xalapa, you'll be in the business district, just steps from Hospital Angeles Xalapa and 9 minutes by foot from Plaza Las Americas Mall.

This family-friendly hotel is 3.1 mi (4.9 km) from Los Berros Park and 3.4 mi (5.5 km) from Juarez Park. Make yourself at home in one of the 119 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 5 meeting rooms.

Free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • The seasonal pool will be open from April to August.
    • Pool access available from 9:00 AM to 9:00 PM.
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 349 to 550 for adults, and MXN 189 to 450 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Xalapa University 0.1 km / 0.1 mi
Plaza Las Animas Mall 0.4 km / 0.2 mi
Hospital Angeles Xalapa 0.7 km / 0.4 mi
Plaza Las Americas Mall 0.7 km / 0.5 mi
Big Bola Casino 1.1 km / 0.7 mi
Interactive Museum of Xalapa (MIX) 2 km / 1.3 mi
Power Center Xanat 2.6 km / 1.6 mi
Xalapa Gallery of Contemporary Art 4.3 km / 2.7 mi
San Jose Church 4.5 km / 2.8 mi
Diego Rivera Center 4.7 km / 2.9 mi
Los Berros Park 4.7 km / 2.9 mi
Callejón del Diamante 5 km / 3.1 mi
Xalapeno Stadium 5 km / 3.1 mi
Los Lagos 5.1 km / 3.2 mi
University of Latin America 5.1 km / 3.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2006
  • Total number of rooms: 119
  • Number of floors (main building): 3
  • Single rooms: 38
  • Double rooms: 70
  • Junior suites: 3
  • Suites: 1
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 56 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international callsExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Babysitting service
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Bicycle storage
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Business centre
  • Indoor freshwater pool: 1
  • Kids’ club
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 32 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable1 photo

    Fiesta Inn Xalapa

    Room SUPERIOR KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR GARDEN VIEWDOUBLE • SUPERIOR GARDEN VIEWDBL.GV-SU

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 32 m²ROO.2D-SU
    Room SUPERIOR TWO DOUBLE BEDSPhoto unavailable1 photo

    Fiesta Inn Xalapa

    Room SUPERIOR TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-SU

    Room amenities

    • Bathroom
    • Wi-fi
    • Wheelchair-accessible
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR GARDEN VIEWQUADRUPLE • SUPERIOR GARDEN VIEWQUA.GV-SU

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    QUADRUPLE SUPERIOR GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE PARK VIEWDOUBLE • DELUXE PARK VIEWDBL.DX-PV

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    DOUBLE DELUXE PARK VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE PARK VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-PV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Fiesta Inn Xalapa

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE KING BEDRoom • DELUXE KING BED • 1 Bedroom • 32 m²ROO.DX-KG
    Room DELUXE KING BEDPhoto unavailable1 photo

    Fiesta Inn Xalapa

    Room DELUXE KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-KG

    Room amenities

    • Shower
    • Bathroom
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fiesta Inn Xalapa

8.8
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.2 /10
Neighborhood
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
14 Jun 2026
Laura
It was nice comfortable and clean! The staff was nice. I’m planning on coming back!
10/10
Exceptional
07 Jun 2026
Mario
All very nice and clean
Family
10/10
Exceptional
25 May 2026
James L
The staff was excellent. From the front desk staff, doorman, bellhop to restaurant manager to everyone in the restaurant to the cleaning lady Martha to the gentleman sweeping even when busy took the time to ssy hello, all friendly, helpful made our stay so enjoyable and pleasant! Everyone made us feel welcome every moment, daily, Tull the last moment we were there. The hotel was booked with famous singers performers, we still got world class service from Edgar, Monica, and everyone else there in every department. We were definitely spoiled.
Family_with_children
10/10
Exceptional
25 May 2026
Martha
Edgar the waiter at the restaurant made us feel at home he was very attentive to our needs and the entire stall
Family_with_children
2/10
Poor
22 Apr 2026
JUAN LOPEZ
La cama olía a sudor, las almohadas no les habían cambiado las fundas, no cambiaron la ropa cama
Self
4/10
Poor
19 Apr 2026
Eugenia
People were friendly. Hotel needs a lot of updating and beautification.
8/10
Excellent
10 Apr 2026
Jung
Nice area and staffs are nice.
Self
8/10
Excellent
03 Feb 2026
Edward
Electric car charging.
Leisure Self
8/10
Excellent
03 Feb 2026
Edward
EV charging, decent restaurant and helpful staff.
Leisure Self
10/10
Exceptional
05 Dec 2025
Jaime
ff
Business Family
10/10
Exceptional
04 Dec 2025
Jose
Excelente lugar ya esta remodelado es muchísimo mejor
Business_and_leisure Family
6/10
Pleasant
25 Oct 2025
elsa
Old
10/10
Exceptional
19 Sep 2025
RENE
Quick check in
Business Self
8/10
Excellent
03 Aug 2025
Carlos
Location is very good. Food as well. Rooms have become very old and need renovation.
Leisure Family
10/10
Exceptional
26 Apr 2025
RENE
Quick and kind
Leisure Family
10/10
Exceptional
08 Jan 2025
John
Great service
2/10
Poor
18 Dec 2024
Claudia
No clean
10/10
Exceptional
06 Oct 2024
Perla Guadalupe Oliva
Like it a lot for hollidays
Leisure Family
8/10
Excellent
27 Aug 2024
Aurora
Breakfast buffet is very good
Leisure Partner
8/10
Excellent
24 May 2024
Mariarivas
AC units are too noisy.
Self
4/10
Poor
08 May 2024
Verified traveler
they gave us a room that had to go down the stairs ..very wam the hotel no air conditioned . I found the room humid .
Business
10/10
Exceptional
27 Apr 2024
Luis Alberto
.
Business Partner
10/10
Exceptional
14 Apr 2024
Patricia
The staff was extremely nice and helpful
Business_and_leisure Partner
8/10
Excellent
04 Apr 2024
JUAN
I like this property because is conveniently located across from Hospital Angeles. Unfortunately there are always details. In this trip both USB connections next to the bed were not working and the smoke detector was missing.
Leisure Self
8/10
Excellent
31 Dec 2023
JUAN
It was a great stay. I enjoyed the pool and staff was courteous and helpful. Only problem I had was the toilet seat was too flimsy. Would I stay again? Sure, no doubt.
Leisure Family
10/10
Exceptional
10 Nov 2023
Diana
It's an hacienda style hotel and although it's been there for a while the facilities are up to date, everything feels modern and very clean.
Leisure Family_with_children
10/10
Exceptional
13 Oct 2023
MARIA DEL PILAR
La ubicación
10/10
Exceptional
18 Sep 2023
Sandra Paulina
Las personas en el hotel fueron muy amables y las habitaciones muy limpias
Leisure Partner
10/10
Exceptional
04 Sep 2023
Nora
It was a perfect place to rest for one night during a long meeting. The restaurant was fantastic.
Business Friends
8/10
Excellent
01 Aug 2023
Anabell
Fui de viaje de negocios pero la estadía aunque rápida fue placentera. Ayuda mucho el secador y plancha en la habitación.
Business_and_leisure Partner
8/10
Excellent
09 Jul 2023
hector
It is a place where service is very slow, from checking in to serving your food. Make sure you have plenty of time to spare while in Xalapa, it does seem as a regular thing throughout the city.
6/10
Pleasant
06 Jul 2023
Manuel
Great service from staff
Rooms are clean, AC works very well
Wi-FI in first floor is bad. Good in 3ʳᵈ floor
Outside pool needs serious cleaning
Grass has a good opportunity to improve the maintenance for good appealing
Access through doors close to the parking area is not easily accessible, no key access
Business_and_leisure Partner
10/10
Exceptional
30 May 2023
Janeth
It was a comfortable bed to sleep on.
Leisure Family_with_children
8/10
Excellent
20 Dec 2022
Eduardo

Nice little hotel

This is a nice hotel close to all shipping centers and restaurants i really like that.
Partner
8/10
Excellent
06 Nov 2022
Maria Alejandra Davila
Un hotel muy céntrico e ideal para una estancia cómoda. El personal es muy amable y siempre atento.
Leisure Family
10/10
Exceptional
13 Oct 2022
Mercedes
Great hotel in a convenient and safe location. Check in was friendly though it had a setback. Room wasn't ready. The General Manager promptly took care of the situation. The Jr suite was great , allowed me to work from one room while the kids could play in the other room. Spotlessly clean and roomy. The bathroom was a bit cramped, but usable. Nice big TVs, but the cable interface was dated and slow. The public areas were spacious and attractive. The pool and gym area are outdated but usable. Time for some big Reno's . the general manager and staff are outstanding
Business_and_leisure Family_with_children
10/10
Exceptional
15 Aug 2022
Marusa
Muy amables y todo muy bien, muchas gracias
Leisure Partner
10/10
Exceptional
11 Jul 2022
RENE
Gran hotel, lindas y comodas instalaciones. Buena ubicación y estacionamiento. Gran servicio
Leisure Family
8/10
Excellent
27 Jun 2022
Jose
Me gusta que esta cerca a la carretera
Leisure Family
10/10
Exceptional
21 Nov 2021
Lindsay

Mexican Elegance at its Finest

This hotel in Xalapa is conveniently located right as you enter the center of the city. It is close to restaurants and shopping. The hotel itself has excellent service, the staff is genuine and willing to help despite my lack of Spanish. The restaurant has excellent food, get the fruit plate, you won’t be disappointed.
Business
4/10
Poor
24 Sep 2021
Juan Manuel
The hotel used to be nice
Now the pool needs big maintenance as the room do
I had a suite, the hotel advertised cleanliness at the hotel and warranty of cleanliness to avoid COVID.
Just imagine, there were cockroaches in the room, spiders, and moths that did not let me slip till I had to remove them from the room.
Although low occupancy you can hear every person that walks in the halls and in the room above, very anoying.
Business_and_leisure Self
8/10
Excellent
12 Jul 2021
Verified traveler
La alberca
Business Partner
10/10
Exceptional
19 Mar 2021
Lindsay

Attentive Stay in Xalapa (business trip)

Hotel was conveniently located off the main road. The safe was nothing short of friendly and attentive. They remembered my drink and food choices which made me feel extra welcomed. They were especially accommodating in the morning opening the kitchen earlier for us. 10/10 would recommend
Business
10/10
Exceptional
30 Jan 2021
Verified traveler
Very good, clean and comfortable, food and drinks good
8/10
Excellent
18 Sep 2020
Verified traveler

GOOD 👍

People are great and good service.
But just few can speak english...
Business
10/10
Exceptional
24 Jun 2020
Brian

Outstanding staff

Very attentive hospitable staff. Limited offering due to Covid 19. Great location (once you figured out traffic pattern) to shopping and food. Room was spacious and comfortable
Partner
10/10
Exceptional
29 Feb 2020
Rajat

Nice

Nice
Business
8/10
Excellent
28 Feb 2020
Rajat
The stay was comfortable
Business Self
10/10
Exceptional
09 Oct 2019
Ruben

Pleasant

Very pleasant
Business
10/10
Exceptional
20 Sep 2019
Verified traveler
Excellent location near shopping areas, and well communicated with the rest of the city
Friends_and_family Family
8/10
Excellent
16 Aug 2019
Maria

Buen hotel

El ahorro está bien, le están haciendo remodelaciones, los cuarto son un poco pequeños. El desayuno muy bueno
10/10
Exceptional
22 Jul 2019
Verified traveler
service , staff , room have a great and quiet location even is near to the hyway
Business_and_leisure Self
10/10
Exceptional
02 Jul 2019
Verified traveler
It was amazing! Loved it!
Family
10/10
Exceptional
10 Jun 2019
Verified traveler
Nice area easy access and the price. Also i feel secure
Business Self
8/10
Excellent
07 Apr 2019
Jackie
Beautiful colonial style.
Traffic noise was bad, right next to the highway.
Leisure Partner
8/10
Excellent
29 Jan 2019
Verified traveler
Convenient for a business trip. Well located and with good services, restaurant & parking.
Business
10/10
Exceptional
16 Sep 2018
David

Very nice Xalapa hotel

Very nice hotel with a super friendly staff
10/10
Exceptional
19 Aug 2018
Margarita

Great stay

Service in this hotel EXCELENT!
Very well located
Good food
Family
8/10
Excellent
29 Jul 2018
Mary
Nice hotel, friendly and helpful staff.
2/10
Poor
16 Jul 2018
Carlos
Worst experience ever, never ever stay here, not worth what they charge
10/10
Exceptional
20 Jul 2026
Eduardo
Todo excelente para las actividades que fui a desempeñar!!!
Self
6/10
Pleasant
09 Jul 2026
Oscar
Los equipos de aire acondicionado muy ruidosos
10/10
Exceptional
05 Jul 2026
Hermilo
Todo excelente! Lo recomiendo 1000%
Family
10/10
Exceptional
29 Jun 2026
Gilberto
Habitación limpia y excelente instalaciines
Partner
4/10
Poor
22 Jun 2026
Alberto
La habitación que me asignaron tenía el piso de madera muy deteriorado. Los pasillos e instalaciones se notan descuidados. El estacionamiento es insuficiente. Hay que caminar mucho desde donde se deja el carro hasta la recepción. Lamentable. Fue un hotel de excelente calidad e instalaciones hace algunos años.
Family
8/10
Excellent
17 Jun 2026
victor
Habitación limpia le falta mantenimiento al hotel
Partner
10/10
Exceptional
10 Jun 2026
Iris
Todo estuvo muy bien
10/10
Exceptional
09 Jun 2026
Telésforo edamir
Buen hotel de negocios súper recomendable
Self
2/10
Poor
08 Jun 2026
Cesar
mucha humedad ,mucho olor a moho
Family
6/10
Pleasant
06 Jun 2026
Félix Dick
La propiedad ya tiene sus años y necesita mantenimiento o remodelación
Business
10/10
Exceptional
04 Jun 2026
Luis
Estacionamiento
Desayuno
Habitaciones limpias
Nos encanta este Hotel, es nuestro favorito en Xalapa
Family_with_children
8/10
Excellent
29 May 2026
Jose
El aire acondicionado es viejísimo, suena muchísimo, no nos dejó descansar ninguna noche. terrible!!
Family_with_children
8/10
Excellent
23 May 2026
Manuel
Atentos todo el personal
Partner
6/10
Pleasant
19 May 2026
José Manuel
El mantenimiento en habitación es deficiente, el piso de madera hinchado por humedad, con grietas que pueden cortar los pies si andas descalzo. El aire acondicionado suena como camión descompuesto, no deja dormir y no enfría según lo que eliges en temperatura.
Self
10/10
Exceptional
17 May 2026
MARIBEL
Todo excelente. Muy buen servicio y habitaciones
10/10
Exceptional
17 May 2026
Ana Luisa
Buena limpieza en la habitacion adi como el espacio, camas super comodas .
8/10
Excellent
12 May 2026
Jesus
El piso del cuarto estaba en muy malas condiciones y el aire acondicionado hacia demasiado ruido, fuera de eso todo excelente
Family_with_children
8/10
Excellent
11 May 2026
Enoc
El piso tenía detalles al ser de madera se ha levantado y el colchón no son los mismos para las habitaciones en donde ya me he hospedado en este mismo hotel
Friends_and_family Family
10/10
Exceptional
04 May 2026
Francisco
Todo bien con el hotel
Partner
10/10
Exceptional
01 May 2026
Monica
Fácil estacionarme
Family
10/10
Exceptional
30 Apr 2026
Omar Nahin Torres
Muy buen servicio, habitacion limpia, personal muy atento
Family_with_children
10/10
Exceptional
29 Apr 2026
Adriana
Todo excelente en el restaurante solo desayunamos pero todo muy rico y el personal súper atento y amable.
Partner
10/10
Exceptional
26 Apr 2026
José Eugenio
Todo bien
Self
6/10
Pleasant
20 Apr 2026
analaura
el hotel esta muy viejo. El aire acondicionado hace muchisimo ruido y te despierta al dormir. El mobiliario es muy viejo y las toallas tambien. Le falta actualizar la decoración y equipo de las habitaciones. Las alfombras del pasillo de habitaciones estan muy desgastadas. En general buena atención pero las instalaciones muy desgastadas. La ubitación es muy practica y de fácil acceso.
Partner
10/10
Exceptional
20 Apr 2026
Erika
Un estancia muy amena volvería
Family_with_children
10/10
Exceptional
19 Apr 2026
Joel
Todo estuvo perfecto
Self
10/10
Exceptional
16 Apr 2026
CLAUDIA
Habitación limpia pero vieja
Friends
8/10
Excellent
15 Apr 2026
Aletia
Buen hotel aunque falta mantenimiento/remodelacion
Family
10/10
Exceptional
14 Apr 2026
Hilda
El hotel para ser antiguo está bien conservado, el baño de la habitación se ve recién remodelado y la regadera buenísima presión de agua; habitación amplia, las más están bien, las áreas comunes limpias y bien conservadas. El Personal muy amable y al pendiente de las necesidades de los usuarios.
Lo único que sugeriría cambiar es el piso de la habitación que se ve desgastado y algunas almohadas que están llenas de bolas.
Un buen hotel para pasar un tiempo en familia y con buena ubicación
Family_with_children
10/10
Exceptional
12 Apr 2026
Mario Alberto
Buen hotel
10/10
Exceptional
06 Apr 2026
Israel
Bien
10/10
Exceptional
05 Apr 2026
Martin
Un poco viejo pero aun en buen estado
Partner
10/10
Exceptional
31 Mar 2026
Elsa ethel
Muy cómoda
Partner
8/10
Excellent
30 Mar 2026
Mario
Internet bueno, habitaciones limpias, muy cómodas, me encantó la comodidad de la cama y que hay diferentes almohadas con diferente fuerza o suavidad, no tengo que cargar las mías, el que tenga plancha y burro de planchar está muy bien, el jabón líquido, ya sea de manos o cabello muy bueno y agradable, el único detalle es que me tocó el día del planeta y todo el pasillo donde estaba mi habitación estaba a oscuras y no podía ver bien la la oscuridad y para una persona de mayor edad, podía causar un accidente, además que ese día estaba sin luz mi habitación y tuve que avisar está situación, de lo demás como ubicación limpieza y comodidad muy bien, me encanta el estilo del hotel y la comodidad del estacionamiento, además sus precios e están muy bien, seguro volveré, gracias por todo.
Friends_and_family Family
8/10
Excellent
20 Mar 2026
SERGIO
Bien
Self
10/10
Exceptional
20 Mar 2026
Bernardo
Tiene buena ubicación, el lugar es tranquilo y se descansa bien
8/10
Excellent
17 Mar 2026
carlos
Buen lugar, muy limpio y el personal muy discreto y atento
Partner
8/10
Excellent
16 Mar 2026
Luis Alberto Caballero
Está en buenas condiciones el hotel
Family_with_children
10/10
Exceptional
08 Mar 2026
Miguel
Si muy buen buffet pero no estaba incluido en mi tarifa
6/10
Pleasant
01 Mar 2026
Armando
Nos tocó una habitación en sótano y se les pidió que no fuera allí además urge remodelación el personal muy amable
Partner

Location & surroundings

Fiesta Inn Xalapa
Carr. Xalapa-Veracruz, Km 2.5 Fracc. Las Ánimas, Xalapa, Mexico

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Fiesta Inn Xalapa

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