Smart Apartment Central Station

Italy , Milan
Italy, 20 Via Pietro Marocco
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50 reviews shown

10/10

Exceptional

20 Mar 2026

Keith

Laundry, unfortunately, was not convenient. We never could figure out how to operate the machines. We were told to call the number on the wall, no luck with that either. Fortunately if we took tram number 7 going towards the train station there was a laundry mat one stop up and the tram stop right at the laundry mat. So we got clean clothes after all.
When we saw the staff they were always very pleasant.
When we arrived our room was spotless.

Family

8/10

Excellent

10 Dec 2025

IMRAN

There was no breakfast.

Housekeeping was an issue. There was a broken metallic pin on the carpet. I got heart on my right feet. Very annoying as I had to drive for 3 hours.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Lana

Very clean and comfortable room

Leisure Family

8/10

Excellent

05 Dec 2025

Jacob

Precise instructions were very clear. Clean room and the kitchenette was a nice touch.

Self

6/10

Pleasant

03 Dec 2025

Stephane Yves

Check in is suppose to be 4pm. We arrive on time. But had to wait another 45 minutes as room was not ready. At it’s middle of city had to parking somewhere else.

No one on site to contact - had to ring many times and not getting answers

Also digital key for garage kept disappearing

Room was wet when we arrived and not dried

Leisure Partner

8/10

Excellent

19 Oct 2025

ricardo

Comfortable, well equipped and good location.

Leisure Family

6/10

Pleasant

10 Oct 2025

Maureen

Check in is 4pm. We thought there would be somewhere to leave our bags in the lobby but there wasn’t so had to walk back to the train station to store them. The oven had the previous tenants dirty dishes and also broken glass on the deck. Not cleaned properly! A very small room, nice bathroom. Check out is 10am

Partner

10/10

Exceptional

07 Oct 2025

Victória

Good for the price

8/10

Excellent

15 Sep 2025

Rudolf

Awkward keyless entry system

Overall the apartment meat our needs. The unit is a bit small but was functional. The best thing about the apartment was that it's within walking distance from most things. The train station is a 10 minutes walk away and city center is not much farther away. One thing I don't like is their keyless entry system. One day there was an issue with the network and I could not get into my apartment without spending several minutes on the phone with customer service.

Partner

4/10

Poor

03 Jul 2025

Verified traveler

broken Air conditioning

We had 3 rooms. All 3 had broken air conditioning and were very hot.

Friends_and_family Family

6/10

Pleasant

09 May 2025

Zhong

Keep Front door closed is a bad idea

It is very unwelcomed when you arrive a hotel and see the front door shut

Business

6/10

Pleasant

07 Apr 2025

Cyril

Had a ground floor on street, noisy and lack of privacy.

Business

10/10

Exceptional

22 Dec 2024

Daniel

Great alternative to hotel in Nuremberg

A fairly new and updated property with all the conveniences including digital keys for all doors, fast wifi, good controllable heating, dishwasher, large fridge, rain shower, balcony, laundry room for pay with an app. Bedding for the sofa bed was also available and ready. This apartment faced the courtyard and was super quiet. Although the property is not in the nicest of areas, it is centrally located, 2 tram stops (3 minute walk to the tram station) from the Central Station and entrance to the old town. A bakery, supermarket and a couple restaurants are a couple of blocks away.
The only disappointment was the bed. The most awful “mattress”, if you can call it that, was a thin piece of terrible foam on top of a sofa upholstery. For the cost per night, without any cleaning or change of towels or sheets included, I would expect a decent normal bed with a normal mattress.

Business

8/10

Excellent

18 Dec 2024

Verified traveler

Very high tech! You can’t stay here unless you have a cell phone and a plan with text and data!

Friends_and_family Family

8/10

Excellent

09 Dec 2024

Po Ling Pauline

Happy to have stayed in EcoSmart Premium. Check in on app is pretty straight forward. Location is convenient with easy access to cental station. Building and room are clean and smart. The only thing disappointment is one missing set of towels as we are three in a room but only two sets are available. Other than that, I'm happy with the stay.

Leisure Friends

6/10

Pleasant

07 Nov 2024

Helena

Internet only works at lobby. Does not work in apartment at all.

Leisure Family

10/10

Exceptional

25 Jul 2024

christian

Very Helpful Staff!

Very Nice Modern Place , had a problem with the A/C in my first Room, they promptly sent a Maintenance Man but he couldn’t fix . So the gave me an even nicer room upgradet me to a sweet! Over pretty nice place.

Self

6/10

Pleasant

28 Jun 2024

Margaret

Staff member entered room unannounced/room issues

The room was clean, however, there are some functional issues/ experiences worth noting. The smart TV will not let you cast from an iPhone and the English subtitles are not working. The air conditioning is extremely loud and impossible to run for long periods. Coffee machine was smoking after one use. No instructions about how to operate the room features such as external blinds. Shower leaked onto the bathroom floor and heated towel rail was not working. We were unable to load a physical key card on check in and had to use our phones at all times. After we checked in a member of the cleaning staff entered the room. He didn’t say who he was or what he had come into the room for, just left. We emailed the hotel and to their credit they did respond promptly, but we were not confident that this wouldn’t happen because of the defunct check in system so we slept with a chair against the door. This was one of the more expensive accomodations we booked on our trip so we were generally disappointed.

Partner

8/10

Excellent

14 Jun 2024

Sin Man Wilson

Room is nice but the outside ambiance around the apartment is not clean enough

Business Partner

4/10

Poor

09 Mar 2024

Tolga

Unfortunately, we cannot call it a smart apartment. We couldn't get into our room when we were in a hurry because the electricity was out. We waited for half an hour for the system to be fixed. It is essential that one officer stays at the hotel at all times.

Business

6/10

Pleasant

04 Feb 2024

Menachem

not the worst but far from the best

Pro's:
Apartment was easy to find and well located. Wifi worked well, (comfort suite) apartment was relatively spacious. Style of furnishings was ok.

Con's:
Not so easy to find parking.

No reception desk makes it annoying if you have queries.

If you check in online (rather than at the terminal in 'reception') you don't get a room key and have to find the webpage on your phone every time you want to open a door, very annoying!

Floor to ceiling windows and SKYLIGHT with no covering means room is very light at night and not for someone like me who needs darkness to sleep! (This is on the comfort suite apt.)

Microwave (built into the oven) did not work.
Cleaners do the bare minimum. Back of oven filthy. Shampoo marks on the bathroom window shade, sofa had stains on.

Business

10/10

Exceptional

30 Dec 2023

Verified traveler

The room was large, comfortable and well equipped with things one might need while travelling. We would stay here again.

Partner

10/10

Exceptional

02 Dec 2023

Craig

loved it

Very clean, spacious, new. apartment access is via an app pr webpage on yout phone to unlock doors..... no keys or codes. huge rooms.

Beautiful

Business

10/10

Exceptional

27 Nov 2023

Carlos

The Appartments are Brand New, very clean and comfortable.

Leisure Self

8/10

Excellent

20 Mar 2023

Jeffrey

Property was very clean, the fee structure through PayPal after purchase is a little tedious. Overall I had a good experience and will use again.

10/10

Exceptional

04 Jan 2023

Kimberly

Great place for family!

Friends_and_family Family

8/10

Excellent

06 Nov 2022

David

The room we stayed was very modern, and seemed like it was renovated recently. The location is good due to the proximity to eating options and transportation. There is no reception and no clear instructions in the lobby how to reach the staff for questions. The online check-in is confusing since the system relied on emails.

Leisure Partner

6/10

Pleasant

14 Oct 2022

Steven

Had spotty wi-fi service and no control of temp which made it too hot for sleeping. Room was clean

Business

4/10

Poor

25 Jul 2022

Carlos

Not a great hotel overall

Great hotel concept for tech savvy people not for the old school ones. Room smell like the last guest was smoking. We had 3 different rooms and only two were ready at 19:00 when checking was at 16:00. The checkout is way to early at 10:00. Location is a bit far from the city center.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2022

Laura

Book this place !!!!

This place is amazing. Besides being spotlessly clean its very modern, comfortable and has everything you could possibly need. Its a short distance from the main train station and on a quiet street. Highly recommend it.

Business Family

2/10

Poor

10 Feb 2026

Salim

Leider nicht zu empfehlen. Flur ist Durchlaufposten für jeden externen. Bett einzige Katastrophe, tatsächlich haben wir in einem Loch geschlafen, man würde Zeugen brauchen, dass es hierbei um eine Matratze handelt.

Business

10/10

Exceptional

02 Feb 2026

Francisco Javier

Habitación muy limpia, silenciosa, y ubicación muy cerca centro

8/10

Excellent

16 Jan 2026

MINHO

다시는 무인호텔 안 간다

4/10

Poor

26 Dec 2025

Yi-Hsin

The overall experience was below average. It is always concerning to see a sign in the room that says a full score review will result in discounted stays.

Starting from before check in my questions about luggage storage was never answered. The check in was delayed by a short while as the room was still being cleaned despite the check in being late at 4. We were given a room on street level facing the footpath, meaning that we cannot open the window or let the light in without everyone walking past seeing us. The mattress was 15cm thick only and pillow was very very very flat. We also found an eye mask from a previous guest that made us wonder if the sheets were even changed. For the kitchen, the only knife is something smaller than an average fruit knife, don’t expect to cook properly here. Lastly, we also couldn’t check out a bit later and had to leave at 10. Honestly, we got this place for the kitchen to make Christmas dinner, it is not worth all the trouble and the experience.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Helton

Bem localizado, o ar condicionado estava com um probleminha de barulho mas se resto nada a reclamar , o banheiro e um luxo

10/10

Exceptional

12 Dec 2025

Speedy X GmbH

Top Apartment mit Balkon super für Raucher

Business Self

10/10

Exceptional

09 Dec 2025

Fernando

O tipo de proposta de hospedagem é muito favorável para quem busca não só uma permanência maior no local, bem como a manutenção de seus hábitos e costumes mais particulares em termos de horário e alimentação. O formato de interação on line com a equipe de hospedagem funcionou muito bem.

Partner

8/10

Excellent

08 Nov 2025

Thilo

Die Ankunft ohne Personal - gewöhnungsbedürftig. Empfang für mobile Daten im Gebäude schwierig, WLAN Zugangsdaten habe ich recht spät erst gefunden.

Lage mitten in der Stadt, aber dennoch ruhig.

Leisure Self

8/10

Excellent

04 Nov 2025

Sebastian

Beschreibung war exakt und alles hat funktioniert.

Leisure Self

10/10

Exceptional

28 Oct 2025

Thomas

Zimmer war top, sauber und super praktisch eingerichtet.

Self

6/10

Pleasant

05 Oct 2025

Sandra

Nettes Appartement. Gute Lage. Trotz Nichtraucherzimmer sehr starker Geruch nach Rauch. Defekter Föhn.

Leisure Partner

8/10

Excellent

05 Aug 2025

Christiane

Ich kam spät an (21:30) und hatte keine Handtücher im Zimmer - Fehler können passieren. Ich rief die Hotline an und mir wurde binnen 5 min geholfen, sodass ich auch so spät abends noch Handtücher bekam. Sehr effiziente Hilfe. Ansonsten wie immer alles top

Business Self

8/10

Excellent

03 Aug 2025

Thomas

Alles gut, zentral gelegen

6/10

Pleasant

28 Jul 2025

Katharina

Der early checkin wurde mir zugesagt jedoch hat er dann nicht geklappt.

Leisure Friends

10/10

Exceptional

24 Jul 2025

Christiane

Ich komme immer wieder, weil ich von der modernen Einrichtung der Zimmer und der Sauberkeit dieser Unterkunft absolut überzeugt bin. In Laufnähe des Bahnhofs und zentral gelegen. Wer internationales Flair mag, wird sich hier wohlfühlen

Business

10/10

Exceptional

27 Jun 2025

Verified traveler

위치, 가성비가 우수한 숙소이다. 문의사항은 이메일이나 전화로 연락하면 바로 응답해준다. 다만 숙소에 상주하는 직원이 없기에 심야, 주말에 안전 문제는 있어보인다. 전체적으로 추천할만한 곳이다.

Business

10/10

Exceptional

25 Jun 2025

Verified traveler

가성비, 위치, 시설이 만족스러운 숙소입니다.

원룸 아파트먼트 스타일로 1-2명이 단기 또는 장기 투숙하는데 좋은 숙소입니다. 주변에 슈퍼마켓, 빵집, 식당 등 편의시설이 밤경 100미터내에서 해결 가능합니다. 특히 트램 4개 노선 교차로에 위치한 점 수퍼역세권이 큰 장점입니다. 문의사항도 이메일 또는 전화로 친절히 그리고 빠르게 대응해주어 만족스럽다. 입구에서 셀프로 카드 발급해 모든 방문을 열 수 있어 더욱 편리했다.

Business

10/10

Exceptional

21 May 2025

Claus

Nachts war es laut auf der Straße. Ansonsten war die Unterkunft hervorragend

Business Self

10/10

Exceptional

17 May 2025

Annett

Kurzreise nach Nürnberg.

Wir waren von Freitag bis Montag in dem Apartment. Der Check In war unkompliziert...wir haben den Early Check In gebucht. Es hat alles super geklappt. Der Bahnhof und das Zentrum sind fußläufig zu erreichen. Die Straßenbahnhaltestelle ist aber auch gleich um die Ecke. Rewe, Norma, Penny und ganz viele Imbisse und Restaurants sind in unmittelbarer Nähe. Das Zimmer war top mit großem Balkon auf den ruhigen Innenhof. Die Küchenzeile war ausreichend für einen kurzen Aufenthalt. Ein bißchen ungünstig finde ich, dass es nur eine Kapselmaschine für Kaffee gibt. Es waren zwar 2 Kapseln da, aber für die restlichen Tage hätten wir kaufen müssen und hätten dann wahrscheinlich Reste übrig gehabt. So sind wir auf Instantkaffee umgestiegen. Man muß es nur wissen. Insgesamt war es ein schöner Aufenthalt und ich kann es empfehlen.

Partner

8/10

Excellent

11 May 2025

Johannes

Parksituation in der Tiefgarage schlecht, zu kleine Parkbuchten für aktuelle Fahrzeuggrößen.

Leisure Self