Name: Soperga
Address: VIA SOPERGA, 24, Milano, 20127, IT

2/10

Poor

20 Jul 2026

Mudassar

Our experience at this hotel was extremely disappointing and we would not recommend it.

We were charged €200 for alleged damage, but there was no actual damage. The only thing mentioned was a very small mark on a decorative item in the room. It was a minor issue and did not justify such a high charge. We asked for proof and an itemised receipt, but no clear explanation was provided at the time.

Another issue was the two bottles of water placed in the fridge without informing us that they were chargeable. Guests should be clearly told in advance if items are not complimentary, so they can decide whether they want to use them or not.

We also had a problem with an £80 pair of trousers that went missing from our room. We reported it to reception, but instead of properly helping us investigate, we were told that if we wanted to go to court, we could do so. This response was very disappointing and showed a lack of care towards a guest’s belongings.

The room facilities were also poor. There was no iron available in the room, and guests have to pay extra for ironing service. This should be clearly mentioned before booking.

The air conditioning did not work properly, making the room uncomfortable and too warm. When we asked for a fan, we were told that none was available.

The staff were rude, unhelpful, and showed little interest in resolving our concerns.

Overall, the lack of transparency, poor communication, uncomfortable room conditions, and unacceptable customer service ma

Partner

8/10

Excellent

18 Jul 2026

Gisselle Anne

Pleasant stay

Family_with_children

10/10

Exceptional

17 Jul 2026

Jean-Yves

The room is very clean. Everyday the room was being cleaned.

10/10

Exceptional

04 Jul 2026

Zhenfa

Soperga Hotel is a practical and good-value choice in Milan. The location is convenient, about a 10-minute walk from Milan Central Train Station, which makes it easy to move around the city or take day trips.

The room was spacious and, compared with many hotels in Milan, rather affordable. It was also clean and comfortable enough for a short stay.

A big plus is that the hotel has two lifts, which is very helpful and almost a must if you are travelling with luggage.

Overall, a clean, spacious, and affordable hotel near Milan Central Station.

6/10

Pleasant

12 Jun 2026

Ann

Carpet is very stained and needs to be replaced. Bed needs to be replaced as well, metal springs poking through made it hard to sleep. Walls need a fresh coat of paint, scuffed and some stains. On a more positive note, the air conditioning worked great, the bathroom was updated and immaculately clean.

Self

8/10

Excellent

10 Jun 2026

Roger

Personale gentile, vicino alla fermata del tram.

Partner

10/10

Exceptional

08 Jun 2026

Felicia

Room was clean, water pressure was great.

Self

10/10

Exceptional

30 May 2026

Dominique

Hôtel moderne et propre très bien situé pour découvrir Milan

Family

10/10

Exceptional

28 May 2026

Susan

Close to the train station- easy 10 min walk. Clean and comfortable. The staff is gracious and helpful. Fanny is so positive and kind. We had the most amazing breakfast that she served in our room. It was absolutely delightful! They also let us leave our bags while we did a bit of touring before our train departure.

Partner

10/10

Exceptional

17 May 2026

Marta

Tudo ótimo , localização perfeita

Friends_and_family Family

10/10

Exceptional

13 May 2026

LIBERATO

Tutto eccellente, ottimo hotel, ottima posizione ma sopratutto molto tranquillo !
raccomandato 100%

Friends

10/10

Exceptional

11 May 2026

Tsegaye

Bedroom and bathroom very clean. Room rate reasonable.

Self

8/10

Excellent

06 May 2026

Laurie

Suited our needs, close to train station and metro station. Clean rooms and reception area. Quiet area however, room walls were thin and we heard the people next door very clearly.
Could’ve done with more breakfast choice and also a bar! Person serving behind the cafe in the morning wasn’t friendly and seemed put out when we asked simple questions.

Partner

10/10

Exceptional

29 Apr 2026

Zhaohui

good room, good place, easy access.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

SUSAN

Room was clean and beautiful, although the bed was a bit too firm. Location was convenient to the train station and two metro stops from the city center. Offered a continental breakfast for a fee.

Self

8/10

Excellent

14 Apr 2026

SUSAN

Very convenient to Milano Centrale Station, lovely room and nice staff. The bed was too firm for my taste and breakfast was limited, although there were options nearby. Good value for the money.

Self

10/10

Exceptional

12 Apr 2026

Birender

The staff was very professional and hotel room was vey nice and clean. The only thhing I recommend is to include breakfast to make it a perfect stay.

Family_with_children

8/10

Excellent

12 Apr 2026

Julia

A perfect stay close to Milano Centrale. Arrived late after skiing in Aosta, had an early bus to BGY -- this was absolutely perfect, clean and modern!! Reception is 24/7, which is such a relief and luxury compared to other lodging options. Will def use it again for such stays.

Self

10/10

Exceptional

09 Apr 2026

David

super well located , clean and practical, for a short night stay

10/10

Exceptional

31 Mar 2026

Christina

Very nice, easy check in at the front desk. Short walk to the train station, cafe and restaurants rightboutside amd in the area.

Business

10/10

Exceptional

06 Mar 2026

Craig

The staff were friendly, just a short walk from Milano Centrale station. The room was clean with a large shower and adequate for my needs. The attractions of Milan are easily reachable by public transport and a light continental breakfast is available in the morning

Self

10/10

Exceptional

24 Feb 2026

Hua

Location is good. (Close to the central train station) Front desk staff are very friendly.

Self

2/10

Poor

23 Feb 2026

Saba

The staff were okay, however, the rooms were absolutely unacceptable. The carpet was extremely dirty and felt more like outdoor flooring than something meant for a room. The walls were very thin. I could clearly hear people in the rooms next door watching TV and singing along with TV.

The view was disappointing, as it faced directly into other people’s apartments, hence no privacy at all. The curtains were too thin to block anything out properly. So as soon as there is light out, room gets bright.

As for the bed and pillows, they were incredibly uncomfortable. I’ve genuinely had better sleep on the ground inside a tent.

Overall, the hotel IS VERY disappointing and not worth the money.

Partner

10/10

Exceptional

13 Feb 2026

Christopher

Close to the train station for access to Winter Olympic venues

Leisure Partner

10/10

Exceptional

09 Feb 2026

Martina Marcelle

Very helpful and friendly staff. Loved the area. Very close to the central Station. Great room and nice bathroom.

Leisure Self

8/10

Excellent

09 Feb 2026

Evadne

The room was spotless, but it was a bit dark and quite warm in the room. No matter how much I tried to adjust the temperature it remained hot. Although you supply shower gel/ shampoo you did not include body lotion, that would have been nice.

The staff were friendly and helpful.

The location was perfect for Centrale train station, approx. 6 mins walk away. with an array or restaurants around 10 mins walk away.

There are 2 or 3 other metro stations close to the hotel that takes you to Duomo Square in around 30 mins.

Leisure Self

10/10

Exceptional

24 Jan 2026

Giulio

I was upgraded for free which was nice. The room was very big and comfy and it even had a balcony.

Leisure Self

4/10

Poor

11 Jan 2026

Elhadji

Bed not comfortable and shower too tiny

Leisure Friends

10/10

Exceptional

08 Dec 2025

clemente

Solicité despertador a las 5 de la mañana y nunca me marcaron

Self

10/10

Exceptional

29 Nov 2025

Oluwaseun

My stay was excellent

Self

10/10

Exceptional

27 Nov 2025

Robert

There is a coffee maker and kettle. A small refrigerator. There a self check in at the b and b. It is located in an apartment building. I feel safe here.

Leisure Self

10/10

Exceptional

20 Nov 2025

Timothy

Excellent and helpful staff

Self

6/10

Pleasant

06 Nov 2025

Roberto

Better room cleaning and bed making.
Good reception service.

Business Self

8/10

Excellent

24 Oct 2025

Tim

Close to Termini

Nice lobby. Clean room, comfortable bed.
Lacking a little hospitality.
When we asked for a second glass for the bathroom, request was denied.

Partner

10/10

Exceptional

30 Sep 2025

mark

Nice

Partner

10/10

Exceptional

29 Sep 2025

Judith

Great location, 8 mins from Milan central station. Clean room and hotel, upgraded which was so nice

Partner

8/10

Excellent

29 Sep 2025

Rebecca

Decent hotel!

8/10

Excellent

19 Sep 2025

Andrew

As you’d want from a budget hotel

All I want from a budget hotel is a clean room and a comfy bed. That’s exactly what I got. Nothing fancy and quite old but the room was clean, the bed was comfy and the staff were friendly. Good location too. Can’t fault it for the price.

Friends_and_family Friends

10/10

Exceptional

19 Sep 2025

cheryl

About 10 min walking from Milan Centrale (central train station), the property is beautiful, clean, and modern. I was happy coming here after sleeping on sofas and old houses visiting friends in the region! The rooms are quite small and the bed is a twin bed - but that’s a city hotel for you. No hair conditioner in case you need it. Overall, great for the value.

8/10

Excellent

08 Sep 2025

Jagmohan Rai

The checkin and stay was pretty comfortable, though the room looked a bit smaller. The washrooms were clean and well maintained. The hotel should keep filter water and kettle for tea / coffee

Partner

6/10

Pleasant

07 Sep 2025

Alastair

Average

Hotel basic rooms a bit tired reception clean and tidy
Nice fresh towels and linen daily
No tea coffee in room no iron available at hotel
Don’t pay for breakfast it’s just a croissant and coffee juice
Good location walking distance central nice local restaurant family Italian v good and is coffee/bar next door
If you just want a place to sleep this hotel is ok

Partner

10/10

Exceptional

05 Sep 2025

him

Friendly staff, room is clean and with everything I needed. Just 10-5 mins walk to subway stations, Laundry shops / cafes nearby

Leisure Self

10/10

Exceptional

09 Aug 2025

Emmanuel Windy

Great staff and the rooms layout is great and clean.

Leisure Family_with_children

10/10

Exceptional

31 Jul 2025

Jeff

Amazing location

Leisure Self

8/10

Excellent

30 Jul 2025

William

The staff is absolutely AMAZING!

6/10

Pleasant

14 Jul 2025

Nebio

Bad A/C and Bad pillows

Leisure Partner

10/10

Exceptional

08 Jul 2025

Cecilia Ivett

Personal muy atento, cerca de la estación central , todo muy limpio. Recomendado

Leisure Family_with_children

6/10

Pleasant

01 Jul 2025

Manuel

The only thing that bothered us was they they shut off hte air conditioning around 9-10am to about 2pm. Would stay here again.

Leisure Family

6/10

Pleasant

30 Jun 2025

Verified traveler

Location is very good near train station, however, the air conditioning system doesn’t work well. I stayed 5 hot nights! The carpets need to be shampooed

Self

10/10

Exceptional

25 Jun 2025

Manuel

Only complaint about the hotel is limited channels on the tv. If that’s the only thing I’m complaining about, you know this hotel is worth it. Bathroom was an incredible size. Would stay again.

Leisure Family

8/10

Excellent

15 Jun 2025

Romeo

Centrally located.

Leisure Partner

2/10

Poor

14 Jun 2025

FELIPE

They have good temperature only in the lobby...my room was hot. They say it is a central air Conditioner and nothing can be done..temperature 76 degrres farenheit...the matress was so bad i needed to put some extra blankets to try to make it more conftable...they say that personal...wao

Leisure Partner

8/10

Excellent

13 Jun 2025

Brenda

Very clean, nice room and close to train station.

Leisure Family

6/10

Pleasant

28 May 2025

Georges

Bed and pillows are not comfortable, lift doesn’t go all the way so you have to carry your luggage up the stairs…

10/10

Exceptional

25 May 2025

Amir

Good location and clean room

Nice clean place near the train station and the bus to the airport. Easy access to all the attractions. Room was fine and staff helpful and courteous.

Self

10/10

Exceptional

25 May 2025

Verified traveler

Good stay

Good hotel, close to Milano Centrale, great service from staff.

Friends_and_family Family

6/10

Pleasant

22 May 2025

Ricardo

Cama muy incómoda, muy dura

Partner

4/10

Poor

10 Apr 2025

Henri

Perfectly located close to the train station and metro, but the bedroom and carpets are old and in desperate need of a refresh

8/10

Excellent

08 Apr 2025

Monika

I loved my stay in the hotel. It’s in great proximity to the central station and metro which makes it very convenient to move around a city or catch a train to the airport.

The only thing I was a bit bummed out about was the noisy mornings. I was travelling for 2 whole weeks prior to my stay here for business and was very exhausted and needed rest. The cleaners were cleaning out rooms adjacent to mine early in the morning, banging brooms and vacuum against the walls for hours which unfortunately resulted in me waking up early and not being able to fall back asleep.

Other than that I have no complaints. Room was clean, bathroom was great!

Business Self

10/10

Exceptional

07 Apr 2025

Waranthon

Friendly staff and good information. The room is good size and very clean. Will recommend to the friends and definitely go back 😊

2/10

Poor

05 Apr 2025

Natasha

Atencion al cliente mal

Business Self

10/10

Exceptional

02 Apr 2025

John

Simple but clean and comfortable. Great location and very pleasant staff

Self

8/10

Excellent

12 Feb 2025

LIONEL

Un bon choix

Bel hôtel, pratique, belle chambre et graaaand lit.
Toutefois bruyant, on entend facilement ses voisins.

Business

10/10

Exceptional

10 Feb 2025

Paul

Max

I stay here every time I come to Milan to watch my team Inter.
I had left my glasses in the taxi when i went out on my first evening I contacted the hotel and Max who had booked me the cab rang the company and they checked with the driver and had my glasses returned to reception.
What wonderful staff to go out of there way to do that for me 10/10

Self

6/10

Pleasant

10 Feb 2025

Amita

Very basic room. No tea and coffee facilities, no iron available on the weekend. All you get is a bar of soap and shower gel/ shampoo. Location was good is it was near Milan Centrale train station and a metro station

Leisure Partner

10/10

Exceptional

06 Feb 2025

Nikolai

Nikolai Nielsen

Top service and room!

Great price for the stay and really good service in the reception during check-in, questions and check-out.

Self

2/10

Poor

06 Feb 2025

Khaled

Limited

Business

2/10

Poor

23 Dec 2024

Alvin

I booked this hotel for my friend, she was visiting Milan for the first time. The hotel staff at reception were rude, as during checkin we only had electronic copies of the id, they denied entry, it was close to 9:30pm and there were no places she could go back to, no trains back to Padua at that time. Hotel staff advised her to go to police station, she took a cab and went there, the address hotel receptionist gave for the police station was closed. My friend was stranded. She had soft copy of her identification and hardcopy of her student card. Hotel staff said she could they could not accept it. This is ridiculous as this should have been advised when booking the hotel. I reached to the hotel to look at alternatives, they haven't replied yet. Service too bad. She was not able to stay at the hotel. The whole situation was traumatic and it was her first time in Milan and she had to stay at the train station till early morning with a sprained ankle, nothing to eat and cold. The way hotel staff told her, i was on call with her, the receptionist was rude and gave her incorrect information which made her vulnerable as well. This is not expected of a hotel whose rating is at least 5 star. No one should go through this and they should offer some alternatives and resolutions to people who are travelling to the city and their business to stay.

Leisure Self

10/10

Exceptional

18 Dec 2024

Lisa

Great

8/10

Excellent

12 Dec 2024

Verified traveler

good experience

Close to the railway station. Clean and reliable. Small breakfast

Self

8/10

Excellent

05 Dec 2024

Ambrose

Great location close to central train station, elevator is tiny. They do not provide a hot water kettle in the room if you want tea. Very simple hotel that does the job for you.

Leisure Partner

6/10

Pleasant

30 Nov 2024

Katasha

The best wasnt as firm as i like my matress and yhe walls are paper thin. We could hear our neighbor and their kids most of the night. Staff was great.

Leisure Friends

4/10

Poor

17 Nov 2024

Elham

The hotel looks nice, but I found dirty towels in the bathroom, a long hair was stuck to it and my partner found a hair or the drawer next to the bed!!! Also they charged us €5 for a pair for slippers!

Leisure Partner

6/10

Pleasant

04 Nov 2024

Harjot

Its ok is all i would say

Leisure Friends

8/10

Excellent

03 Nov 2024

Judith

The room did not have a small machine to make tea or coffee

Leisure Partner

8/10

Excellent

02 Nov 2024

Johnny Llorens

All good

Leisure Partner

10/10

Exceptional

28 Oct 2024

Marlene Bernarda

Everything was ok at the hotel and the customer service was excellent too. Thanks a lot

10/10

Exceptional

28 Oct 2024

Michael

Wonderful stay for two nights near Central station.
Small room but well appointed and nice bedding.
Quaint lobby with lounge and breakfast.
Few decent restaurants nearby but “Dinky’s” was recommended and was excellent.
Nice little mini store “Aperto” nearby for snacks and provisions. Cheap.
Overall……great value for money stay in the terminal area.
recommenced!

Leisure Partner

8/10

Excellent

25 Oct 2024

Verified traveler

Clean, efficient and friendly staff

Efficient and quick check-in, friendly staff, super clean and comfortable

Business

10/10

Exceptional

12 Oct 2024

Enrique

Great location just a short walk to Central Milano Station! Clean and modern look

Business Self

10/10

Exceptional

24 Sep 2024

Craig

Staff are great and hotel is well worth a visit, 5 min walk to station and great restaurants near by.

Leisure Family

10/10

Exceptional

19 Sep 2024

Silvia

Transportation, easy 10 minutes away, walking from Milano Central hotel clean and staff very helpful and kind

Leisure Partner

8/10

Excellent

05 Sep 2024

Michelle

Only real issue was the AC first room it was very warm and did not cool down. I complained and they said they were full for the night. It maybe tomorrow could get another room, I looked online and they still had rooms that you could book but by then I was too tired to complain again so gave up. They did move my room the next day it was a little better but I think the AC just doesn’t work well in general. The lobby felt very good temp but rooms did not

10/10

Exceptional

02 Sep 2024

Nigel

Lovely hotel, staff very helpful and friendly

Leisure Family

10/10

Exceptional

26 Jul 2024

josh

Excelente hotel, lovely clean room, only a 10 min walk from central train station and right next too the metro

Leisure Partner

10/10

Exceptional

23 Jul 2024

AHMAD

All good for tourists. Not good for business travelers. They don’t offer amenities like Iron and Table. If you are good with no Iron you are good to go

Business Self

8/10

Excellent

17 Jul 2024

Leanda

It is a beautiful hotel. The downside is the A/C barely works despite the ultra modern amenities of the hotel. Also, room 204 (superior room) that we were originally in was right below the dining area/restaurant and was VERY noisy. Lastly, we came for a cycling holiday, but the drive to the hotel is not paved and very steep so we had to go down the hill by car to start a ride.

Leisure Partner

10/10

Exceptional

01 Jul 2024

Marco

Ugly location, but close to metro (subway). Very very nice room. No amenities/toiletry provided

Friends_and_family Family

10/10

Exceptional

11 Jun 2024

Tracey

This hotel was excellent- particularly for a 3 star, it doesn’t look that great from the outside but was superb on the inside. Very close to Milano Central Station. I would certainly stay there again.

Leisure Self

6/10

Pleasant

29 May 2024

Matthew

On entering the hotel it looks great with a nice lobby and we were able to check in an hour early. The bed was terrible and extremely hard providing a bad sleep. Advertised as having a bar but whenever we asked if it was open one staff member was rude and told us it's not available without providing any further information and turning the lights off in the bar. The location is perfect - 10 minutes walk from the central train station and also the metro to get around. Breakfast was a hot drink and croissant.

Leisure Family

8/10

Excellent

23 May 2024

Janace

The property was okay. The beds were small and uncomfortable. The area is a little scary.

Leisure Friends

8/10

Excellent

15 May 2024

Robert

very convenient to train station. Rooms poorly lit - seemed rather gloomy. More, or more powerful, lighting would make a big difference.

8/10

Excellent

10 May 2024

Andres

-

8/10

Excellent

09 May 2024

Louise

Everything was fine.

Leisure Self

6/10

Pleasant

28 Feb 2024

Ferdinando

The position was very convenient and check in 24 hours really helps travelling late hours. The room was clean but the bed was a bit uncomfortable, probably quite old.
Breakfast was on demand and paid for, decent but quite minimal.

Business Partner

10/10

Exceptional

20 Jan 2024

Tina

Staff were very helpful, they allowed us to store our bags for 2 days while we went to Venice

Leisure Partner

10/10

Exceptional

20 Dec 2023

Eleni

A lovely hotel, I’d go back to it

I enjoyed my stay for one night at this lovely hotel. It’s 8 minutes walking distance from the central station makes it ideal for a layover among Milan’s airports and within easy reach of means of transportation. The reception staff is extremely polite and efficient, offering great service. The room was spotless clean. I would like to manage the heating as per my time of staying in the room rather than the designated times which however is effective

Friends_and_family Friends

10/10

Exceptional

30 Nov 2023

Khadija

I enjoyed my stay for three nights, the hotel was very clean and tidy, the room good sized.

Business_and_leisure Family

10/10

Exceptional

26 Nov 2023

Elham

the staff were very helpful and responsive