Name: Aiello Hotels Centrale
Address: Via Vitruvio 46, Milan, IT

6/10

Pleasant

20 Jul 2026

Donna

Make sure to contact the hotel before arrival. It took us about 10-15 minutes to figure out how to enter the room, as no one was on site and communication was slow.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Anthony

Conveniently located close to the train station.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Barbara

I really enjoyed staying with you I thought your property was excellent however I had a hard time finding the building maybe bc lack of communication. In the future you should make it easier for your customers by sending instructions ahead of time thru different means. (WhatsApp, email, text, or Expedia in my case) Maybe you do, but it wasn't the case with me, other than that I thought the staying was very pleasant, your location great and clean. I definitely would recommend your hotel and if I need to go back I'd would stay with you again. 😊

Partner

10/10

Exceptional

19 Jun 2026

Nadia

Thank you for making our memories in St. Tropez unforgettable! Your apartment was so quaint and comfortable! Everything was clean and in an awesome location! Hope to visit again real soon! Thanks again!

Family

10/10

Exceptional

16 Jun 2026

Michael

The hotel was overall a very solid experience. It was a bit of an adventure finding the hotel as it is hidden away inside a discreet building on the side of the street. The staff was very polite and helpful. The room was cozy and clean and even had a workhorse of an AC unit, which was much appreciated during the June heat. While not necessarily in the best of locations, the hotel is very safe and is a stone’s throw from the train station. If you’re looking for a hotel that breaks the mold and provides a calm atmosphere in a busy city, this is the place.

8/10

Excellent

16 Jun 2026

Kelley

Very nice location, room and staff. I was surprised that it wasn’t an actual hotel, rather a floor within a building, so I walked past the entrance several times. I may have missed communication about accessing the property, but staff is only on-site 10a-4:30p, and it’s important to arrive then so you can get inside for the first time. The breakfast was a coupon to visit a nearby cafe that included coffee, juice and a pastry.

Family

10/10

Exceptional

13 Jun 2026

Sharon

My husband and I chose this location due to proximity to the train station. Not only is the hotel clean, has good AC, and well maintained — it’s surprisingly quiet! There are TONS of restaurants around the area, and the train station was maybe a 2 minutes walk. Would highly recommend for anyone who is lugging around luggage and plans on using the trains like we did.

Partner

2/10

Poor

28 May 2026

ARIEL

This is not an Hotel. This is a group of rooms on a 4 floor in building that, by the way, the elevator does not work. Rooms are ok, there is no one helping you getting you luggage up to the room. There is no reception or any person to ask anything on the facility and also the 2 floor was burned in a fire on the building. This was a terrible experience will NOT recomend this place at all. Avoid this place. Is a scam.

Business

10/10

Exceptional

07 May 2026

MinHee

Julia was very welcoming!
The place was clean and the amenities were good. The location was convenient.

Self

8/10

Excellent

06 May 2026

Hadar

Nice room

Self

8/10

Excellent

07 Feb 2026

Belinda

The hotel is conveniently located next to the Central Station and the room itself was very clean and well equipped. The staff were friendly and helpful and we appreciated being able to check in a couple hours early. However, having to carry bags up three long flights of stairs was something we hadn’t expected. We also were told we would receive a welcome gift and a welcome drink. The welcome drink was a bottle of water and the welcome gift was one piece of candy. Nice but not something I would advertise as a welcome gift and drink.

Leisure Family

2/10

Poor

02 Feb 2026

Moises

Be careful. This is not an Hotel, this is a hostel as best.

I stayed at a hotel on the 3rd floor of an old building near the Milan train station, and it was a total disappointment. There is no reception desk, no staff on site, and no elevator. You must carry your luggage up three flights of stairs with no assistance. Communication is via a WhatsApp number, and when I asked for help with my bags, I was told that no one would assist me because shifts start at 10:00 am. The description on Expedia (and likely other listings) is misleading, giving the impression of a normal hotel stay with staff and services that simply do not exist. The overall experience was inconvenient, frustrating, and far from what I expected from a hotel. If you rely on traditional hotel amenities, this place will not meet your needs. I would strongly advise others to avoid it or to verify in advance that front desk service, elevator access, and luggage assistance are available.

10/10

Exceptional

30 Nov 2025

Hayley

This is our second stay. This is a great place close to the central station. The rooms are a good size and comfortable and have everything you need. Shower is excellent

Staff are fantastic very friendly and welcoming and very accomodating. We will be back again

10/10

Exceptional

13 Oct 2025

DWAYNE

I appreciate Tania's assistance and support during the check in process and over the duration of my stay. Initially the check in process was a bit confusing and I had not received check in instructions until a few hours before my arrival. (I had limited internet and phone access which made it a bit more challenging). Once i was able to connect with Tania, the host, everything was smooth from that point forward!

Self

6/10

Pleasant

02 Oct 2025

C

Great Location

4/10

Poor

09 Sep 2025

Jean

Room for improvement

Location is very good, just a couple of minutes from Milan Centrale. Breakfast at Panzera was spot on and such a nice, old fashioned restaurant. Unfortunately the room itself left a lot to be desired but if they can improve the cleanliness and some of the facilities, it could be very good.

Partner

8/10

Excellent

15 Jul 2025

Lilian

Check in was a little confusing but room was great and had everything we needed.

Leisure Friends

4/10

Poor

25 Jun 2025

Shannon

This is a good location for a brief stay close to the train.

Leisure Family

8/10

Excellent

02 Jun 2025

Concetta

The staff was excellent: very professional, friendly, and accommodating. The hotel is also very close to Milan Centrale train station, subway, and multiple restaurants.The room we had was great, but there were a few areas that need attention. There was no WIFI for most of our stay. There was no TV for the entire duration of our stay. The shower door was sticky and so did not close properly, which meant that a lot of water ended up on the floor. Also be aware that there is no real registration desk or 24-hour staff at the property. Instead, you are emailed information on how to get into the building and access to your room. There is staff from 9 to 5, but otherwise you have to use text to communicate. It's a system that might not be right for you.

Leisure Partner

8/10

Excellent

16 May 2025

C

Grand Central Milan - Yes it was!

The room was comfy, comfortable & functional, being English, the TV channel ckoices could've been better, but all said & done we are in Italy.
A couple of bulbs out in the bathroom, I'm still not convinced we should have had to pay an extra over for the second person that was always staying & on the booking, but that could be a Hotels.com thing rather than the host.
Well positioned for Grand Central & a pleasing old fashioned lift.

Partner

8/10

Excellent

15 May 2025

Timothy

If you want to stay by Central station this is a good option

10/10

Exceptional

07 Apr 2025

GEORGE

Great

10/10

Exceptional

06 Feb 2025

Louise

More of an air b&b feel. Easy self check in and everything has key codes. Was lovely and clean and easily walkable from central station. Reminders for other guests to be quiet at certain times may have helped. We had people come in very loudly at midnight. There didn't appear to be aircon which would be an issue in summer as its very loud outside and you wouldnt want the window open.

Leisure Family

10/10

Exceptional

26 Oct 2024

Jean

This is a boutique-type property. Not your typical hotel, more like rooms for rent. The room was small but very clean. Comfortable beds, hot shower, a small refrigerator with some drinks & equipment for our morning coffee. A short walk from the train station. We did a self-check in that took a few attempts, but once inside, received our keys. Highly recommend.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Verified traveler

Great overnight stop

Interesting setup - seems to be a few rooms on the third floor of an old building very close to the train station. Limited in-person check-in hours (afternoon) but off hours offers self check-in. Staff person was extremely helpful and friendly, and room was modern, updated, clean and very quiet. Beds were very comfortable. AC worked great. Only thing that didn’t work was the tiny micro-frig - fan and light worked but did not cool at all even turned up on high. But this is a minor thing. I would definitely stay here again.

Partner

8/10

Excellent

05 Oct 2024

Jesse Lorenzo

Pros:
Property was very near the train station (walking distance). Though there were nobody to talk to but staff continually communicated instructions via phone. Room was clean.

Cons:
No iron and iron board in the room (we stayed in similar property at Cinque Terre which offered everything that this property had including bottled water and iron with iron board)
Breakfast area is outside the property

Leisure Partner

10/10

Exceptional

03 Oct 2024

John

Could not access the on line checkin. Had to walk to the street address. Access code 13 and hit the bell on the intercom. Take the elevator to the 3rd floor and checkin with AI. Just a handfull of rooms available. When booking they're probably not kidding when the say only one room left at this location.

8/10

Excellent

28 Sep 2024

Jenny

Great little hotel in perfect location

Great location! Only 1.5 blocks from the Milan central train station. We only needed an overnight stay to catch a train so it was super convenient. The room was well equipped, modern and the bathroom while small was nice. Very friendly desk staff for check in. Google Maps is a little tough to interpret. Just know that the entrance is only visible as a set of double doors and a small sign. You have to buzz the intercom for the hotel and they’ll buzz you in.

Partner

10/10

Exceptional

09 Sep 2024

Li Ann

Our 3d2n stay was lovely.

Very close by to Milan Centrale station - 5-10mins flat walk.
Check in was super easy even if you were late. Tania provided such detailed check in information including a video and pdf of pictures.
The size of the bedroom was good size for 2 adults with 2 medium size luggages.
Aircond was working well
Shower water pressure was strong and good however the shower itself is quite tiny with not much space but we were absolutely fine with it!
Breakfast was just a few metre away and it was good. (1 coffee + 1 pastry + 1 juice)
Lastly, there's a lift in the building and we absolutely love how antique it is!

Partner

10/10

Exceptional

02 Sep 2024

Todd

Extremely efficient. An absolutely perfect location by the central station, and the hotel itself was very clean very convenient and I very much enjoyed my stay.

Leisure Family

10/10

Exceptional

11 Aug 2024

Mark

Overall fantastic

Leisure Partner

6/10

Pleasant

16 Jul 2024

Michele

I have a mixed review on this place. The property owners did a fantastic job of making the room, very modern and very clean looking. They have upgraded the fixtures and the bedding and it was very comfortable in that way. However, the entrance was difficult to find from the street and once we entered into the main area we misunderstood how to get to our room. There’s an antique elevator it’s beautiful, but it fits maybe two people and two suitcases at a time. The air conditioner was broken and once we went to leave, the instructions to exit the property were incorrect, causing frustration. I wouldn’t really call it a hotel either as it was just a set of rooms with no services. We wouldn’t stay here again.

Leisure Partner

10/10

Exceptional

02 Jun 2024

Verified traveler

Great Value

Tania is very active in responding promptly through WhatsApp. Sadly, we did not have a chance to meet her in person. We met Macy instead, who is very nice.

Friends_and_family Family

10/10

Exceptional

30 Nov 2023

Arlene

Mom & daughter trip

This stay was for a weekend trip for my daughter and I. Although the hotel was under construction, we overlooked it. The comfort and cleanliness of our room plus the friendly staff made up for it. Will stay again.

Friends_and_family Family

4/10

Poor

14 Sep 2023

Jay

To call this property hotel, is incredibly charitable .a sign 2/12x2/12’ with the letters AI is all that hangs outside. A few minutes passed till finally the “receptionist” buzzed us open. An elevator from the early 20th century took us to the third floor , which is the hotel in this very old residential building. Room very small but clean and neat. However, it took but minutes to find a water leak in the bathroom, which necessitated moving us to another , smaller room. When I asked for some compensation , I was told that I ordered a standard room and that the leaky room was actually an upgrade. The area around the hotel was repeatedly noted by the taxi and Uber drivers as very unsafe. The “Free Breakfast” was at a small restaurant OUTSIDE the hotel some 50 or so yards away( nothing stated on the booking page) and consisted of coffee, pastry and glass of orange juice . No receptionist at night. Stating that the property is over priced at cost of 204 euros per night is a monumental understatement .

Leisure Friends

8/10

Excellent

03 Jul 2023

Adrian

Room very small but very well appointed and modernised

Leisure Partner

4/10

Poor

22 Jun 2023

Zhikai

It is a b & b business with no one at the facility, we canceled Airbnb bookings to switch with the hope that a staff will meet us late at night, but it was stressful experience to say the least to have no staff on the ground. There was no indication on the listing that the hotel is remote operated, very disappointed on that regard.

Leisure Family

10/10

Exceptional

12 May 2023

Verified traveler

Good stay!

Comfy beds, good room, friendly staff and good location too

Partner

8/10

Excellent

06 May 2023

Mary

It was hard to find. No visible entrance… awning with the name, etc. It was all locked up. Our taxi driver had to use his cellphone to call in, my cell wasn’t getting internet access. Otherwise, once we got in, it was fine😊

Leisure Family

8/10

Excellent

10 Apr 2023

Tatjana

Beautiful host who looked after us and prepared for an earlier check in as we arrived earlier than expected! Walkable to the trains station.

Not much to see close to the place but if you enjoy walking around the city is not too far. Great for train day trips to Venice, Como and Verona!

Leisure Partner

10/10

Exceptional

09 Apr 2023

Joel

Location was fantastic, walkable distance to duomo and a stones throw to the train station.
Tania - the person in touch with us was extremely accommodating and friendly

Partner

10/10

Exceptional

18 Mar 2023

Steven

I would Stay Here Again

Tania was absolutely terrific and we appreciated the early check-in after a long flight and train ride. The hotel is in an excellent location and it is within two blocks of nice neighborhood restaurants and a grocery store. Two things worthy of note is that the elevator and shower are small but the positives outweigh the negatives. I urge you to spend a few extra dollars and book the superior room; it is well worth a couple of extra bucks.

Partner

10/10

Exceptional

11 Dec 2022

Chukwuma

Area was literally 4 minutes walk from the train station. We got in very late, after the receptionist was gone but the directions were very clear and host very responsive on Whatsapp.

Leisure Partner

10/10

Exceptional

15 Jun 2022

Sergio

The location was not the best for the price paid. For the rest it was excellent.

Leisure Family

8/10

Excellent

30 May 2022

Alessandro

the rooms is fully renewed but the building is old dirty.
There is no reception desk and the hotel itself is just an apartment at the third floor of an old condo.

Business_and_leisure

10/10

Exceptional

21 Apr 2022

Saurabh

Good location and helpful staff. Instructions were very clear and room was good sized.

Leisure Partner

8/10

Excellent

11 Apr 2022

Victoria

It was a little difficult to locate but very convenient to the train station

Partner

8/10

Excellent

06 Jul 2026

Igor

A estadia foi muito boa. O local era limpo, organizado, bem localizado e atendeu às expectativas. O anfitrião foi atencioso e o check-in ocorreu sem dificuldades. Recomendo para quem busca uma hospedagem prática e confortável.

10/10

Exceptional

05 Jul 2026

Mia

Warm recommendation! Excellent location close to the central st. trains, metro and all the services. Very clean and beautiful room& bathroom with amenities. Good AC and comfy bed. Super friendly service and good instructions how to get in / find the hotel.

Self

10/10

Exceptional

25 Jun 2026

Rodrigo

Hotel muito bem localizado, a poucos passos da estação central.
Os quartos são muito confortáveis e bem limpos e o atendimento dos funcionários é ótimo!
Recomendo!

Friends_and_family Family