Name: Joy 124 Hotel Milano
Address: Via Melchiorre Gioia, 124, Milano, 20159, IT

10/10

Exceptional

03 Aug 2026

Indika

Good for a family stay. convenient location.

10/10

Exceptional

29 Jul 2026

Charlie

We had a very pleasant quick stay in this lovely hotel, and Justin on the reception was such a great person and very helpful thank you so much!

10/10

Exceptional

27 Jul 2026

vandad

Not so far from milane centrale station which is nice and also the staff is very sweet and helpful. Air conditioning was also perfect.

10/10

Exceptional

26 Jul 2026

seun

The staff was kind and quick to take care of it when they asked for what they needed
The room was spacious, clean, and the air conditioning/heating was good

8/10

Excellent

22 Jul 2026

Frank

Hotel was nice. Room had interesting layout. The restaurant downstairs was not that good. Drinks were fine but the food was not very good

10/10

Exceptional

18 Jul 2026

Lars Ove

Nice and clean room, newly renovated hotel. Helpful staff. Would highly recommend.

Friends_and_family Family

6/10

Pleasant

14 Jul 2026

Folashade

The room space is small and is a bit far to the central station. I paid €15 euro to the station

10/10

Exceptional

13 Jul 2026

Joel

Comfortable room for our family if 5. A great base for seeing Milan as it's close to bus stops and transport routes. We paid for the breakfast which was delicious. The air con was wonderful in the hot weather!

Family_with_children

10/10

Exceptional

05 Jul 2026

jasmit

Nice hotel to stay with family.

Family_with_children

8/10

Excellent

02 Jul 2026

Tetiana

Modern and clean, nice stuff. The only thing -if you have heavy baggage-they don’t have a ramp for luggage, you have to carry your baggage upstairs to the reception.

Family_with_children

10/10

Exceptional

27 Jun 2026

Wai Yu

Greeted by very nice staff at check in, room spotless and comfortable, great air conditioning makes huge difference after long day out in the sun at 35 degrees C. Thank you so much :)

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Usman

Nice hotel, very clean rooms.

Partner

10/10

Exceptional

26 Jun 2026

George Brian Darin

Very modern, clean room, very comfortable. Everything you need for a short stay

Partner

8/10

Excellent

18 Jun 2026

Seyed Alireza

Clean

Partner

10/10

Exceptional

14 Jun 2026

Ryan

AC works great, bathroom was nice with rainfall head shower. Amenities were provided and easy to get extra tooth paste, pillows or toiletries. Reception personnel were so friendly and accommodating. Really enjoyed our stay in this hotel. Basic decoration but bed was firm enough for our liking. There was a fridge, safety deposit and hair dryer.

Family

10/10

Exceptional

12 Jun 2026

Andrea

• Good location — 15-minute walk from Stazione Centrale, very convenient
• Staff was genuinely helpful and professional throughout the stay
• Rooms are clean, stylish and modern — clearly renovated or newly furnished
• Bathroom is a highlight — spacious with a really good shower
• Quiet room with air conditioning
• To truly earn the 4-star label in my view: add slippers and one complimentary water bottle — small touches that make a difference

Partner

8/10

Excellent

07 Jun 2026

Takezo

This hotel is a gem for the price to be honest. If you’re just stopping by Milan and need a clean, modern place to rest without breaking the bank, this is perfect. You wont find something at this price range with a decent level of comfort in Milan. The location is pretty decent, so you can get around easily. I usually avoid these low budget, no-frills spots, but this one stands out. Maybe just a small smile from the staff would make it even better!

Friends

10/10

Exceptional

06 Jun 2026

Vijay

The hotel was clean, well maintained and the room was excellent. The staff were friendly and helpful.

Partner

10/10

Exceptional

05 Jun 2026

Andres

Personal muy atento, habitaciones limpia (un poco pequeñas) y facilidades para tomar guagua y tren bastante cerca

Family

10/10

Exceptional

02 Jun 2026

IBRAHIM

Great, clean and new room. Staff is so helpfull. Thanks everything

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Andrew

Amazing room

10/10

Exceptional

31 May 2026

Rajinder

It was great. Little far from the city centre but close to central station.

Partner

10/10

Exceptional

31 May 2026

Jamie

Great location. Comfortable

Self

8/10

Excellent

29 May 2026

Virginia

Clean and friendly and a reasonable walk from the main station. Staff super helpful and facilities worked. Lost marks for a broken loo seat and the poor noise insulation from people in heels on the floor above. Would stay again if in Milan.

Partner

10/10

Exceptional

28 May 2026

Romina

All was perfect for me!!

Self

8/10

Excellent

25 May 2026

Raymond

Muy buen hotel.

Family

10/10

Exceptional

13 May 2026

Eliseo

Great hotel ckeans and staff great customer service !!!

Partner

10/10

Exceptional

08 May 2026

Gelu constantin

The room was very nice , clean and well maintained.
Staff were friendly and helpful.

Self

10/10

Exceptional

05 May 2026

Ailon

Super spacious and clean room! The staff was very friendly and accommodated our slightly early check-in. I was surprised how far it was from the Milan Central station by walking - we walked to the hotel with carry-on luggage (took about 20 minutes) but would have taken an uber if we do it again. The hotel was very nice, and so worth it!

Family

10/10

Exceptional

29 Apr 2026

Denis

..

2/10

Poor

23 Apr 2026

Daniel

Terrible hotel and terrible way to look after customers

10/10

Exceptional

17 Apr 2026

Layra

Stayed at Joy 124 for 3 days and had a great experience. The staff was warm and welcoming, and the room was clean, beautiful, and thoughtfully designed. It had that perfect boutique feel while still being spacious and cozy at the same time.

The location is very convenient. It is about a 13 to 15 minute walk from Milano Centrale, making it easy to catch the Trenord Express train to and from Malpensa Airport. The M3 metro line is also about a 10 minute walk from the hotel, and from there it is roughly a 16 minute ride to the Duomo di Milano, which made getting into the heart of the city simple.

I had dinner at the hotel twice and would say the food can be a bit hit or miss. Some items are frozen, as noted on the menu, and on one occasion the dish was not heated all the way through. That said, this is a small area for improvement rather than a dealbreaker. The Aperol Spritz, on the other hand, was absolutely divine and definitely worth enjoying.

Overall, I had a lovely stay and would happily return.

Self

10/10

Exceptional

17 Apr 2026

Christine

Unser Aufenthalt war sehr angenehm, grosse Zimmer, freundliches Personal, saubere Räumlichkeiten und frisches Frühstück

Friends_and_family Family

4/10

Poor

10 Apr 2026

Evelyn

The room didn’t had a proper chair to sit.
One pillow !?? The halls were dark and super hot!
No iron- steamer.

Partner

10/10

Exceptional

06 Apr 2026

Dhawal

Great location and property is great too!

Partner

2/10

Poor

05 Apr 2026

Rosea

It’s very clean nice staff

8/10

Excellent

04 Apr 2026

Glendys

The place vibes are very epic for millennials with specifics. I am aware the construction of it was done in a hurry for many of us. The bathrooms are incredible. It isn’t perfect though it gives cover and security. It does require extensive cleaning because of the area though overall is a 7.5 out of 10.

Self

4/10

Poor

26 Mar 2026

James Edward

There are two possible airports in Milan that you could fly into if you were staying at this hotel. From the hotel, one of the airports is about 40 minutes away, while the other, is just about an hour. In the description, they promote that they offer shuttle service to and from the airport. The part they aren’t promoting is the fact that you have to give them 24 hours notice along with your flight number and time of day you will expect to be picked up. They need that information so that they can give you an estimate on how much it will cost you!!! It’s irritating and ridiculous but it’s also one of those Things that could be overlooked had our experience with this hotel Ben even good. Unfortunately, it was just the beginning of a very tiresome and unpleasant week. Every morning we woke up to the sounds of what seemed to be a large scale construction project right outside of our window. We were in room 310 and if I opened the window and stood there, I could hear the workers conversations when they weren’t running using the jackhammer from Hell. It was that close, I’ve included pictures of you don’t believe me.
What do you think the Hotel did about it? Take a guess….the answer is nothing. The most frustrating thing about it is that this construction project isn’t small and didn’t just start, it’s been going on for awhile. The hotel knows it’s going on, and they know it’s a problem. I can assure you they are not warning anybody before they spend their money.

Partner

8/10

Excellent

24 Mar 2026

C S

Great location with short walk to underground station. Clean hotel and rooms. Staff very helpful and friendly

I was charged £22 more than expected for city tax

Partner

10/10

Exceptional

20 Mar 2026

Matt

Lovely hotel. Close to Milan Central Station. Has an awesome coffee shop close by as well. Cordial.

Partner

4/10

Poor

20 Mar 2026

Jessica

There are two possible airports you would be flying into if traveling to Milan, Italy and this hotel will charge you for their shuttle to pick you up from either. Keep in mind this property is over 30 minutes away from either airport. Also, directly outside of out window to our room there is some huge construction project going on and the noise it creates is unreal! At the very least I would’ve thought when we checked in they would’ve warned us and said they were sorry or something like that. I guess they’re just hoping nobody complains and if you do, then they will act. Who knows? Book elsewhere!

10/10

Exceptional

12 Mar 2026

chinshiou

Good 👍

Partner

10/10

Exceptional

11 Mar 2026

Philip

Very smart hotel. Within easy walking distance of shops ,bars and metro.

Partner

10/10

Exceptional

09 Mar 2026

Bradley

Clean and well equipped room.
Shower and bathroom very nice.
Staff helpful, close to train and underground for easy transport.

Friends_and_family Family

6/10

Pleasant

04 Mar 2026

Claudett

Reception staff was good and the room was and kept clean but during the night you can hear all noises around, either from the corridors and mainly the neighbours rooms

10/10

Exceptional

03 Mar 2026

John

Room was perfect. Staff were vey friendly and helpful.

Family

2/10

Poor

26 Feb 2026

Given

The room i was given wasn’t the room i paid for. I thought the whole point of a reservation is for your room to be reserved. I was told i had to wait the next day to get the room i actually paid for. So technically i spent only 1 night in my room. Furthermore, the USB C ports in the room were not even working.

Partner

4/10

Poor

22 Feb 2026

Morris

The room felt off.
The Air Cond did not work in one of the rooms.

Leisure Family

10/10

Exceptional

15 Feb 2026

Halvor

A decent hotel for reasonsble price

10/10

Exceptional

03 Feb 2026

Parminder

Great looking hotel. Will be back again.

10/10

Exceptional

01 Feb 2026

Rudolf

Great stay, Clean quiet rooms, great breakfast!

6/10

Pleasant

25 Jan 2026

Derek

Hotel was ok but the show water was cold. Location for me was good. A kettle in the room would have been nice and a cup I bring my own herb tea. But I would consider using again.

Leisure Self

10/10

Exceptional

24 Jan 2026

ROBERTO

Limpieza , amplitud y personal 🌟🤩✅

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

ERIKA

Perfect

Friends_and_family Family

6/10

Pleasant

08 Jan 2026

C

Room and price good. Customer service is a bit lacking. The location is okay but of a mission from the central station. Area not much around to do or eat

6/10

Pleasant

06 Jan 2026

Scott

The staff were friendly and courteous. The room met our needs but there was an issue with the hot water so we could not take showers.

Leisure Family

10/10

Exceptional

05 Jan 2026

Sheeba

Amazing location very clean neat and tidy

Leisure

8/10

Excellent

03 Jan 2026

ELLIS

Room was clean and modern. The staff friendly and helpful. There was a blockage in the bathroom sink but it didn't bother me too much for one night. It was convenient to catch an early morning train from Milano Centrale. The hotel itself is nice but the area around it isn't great if you're there for more than one night.

Leisure Self

8/10

Excellent

03 Jan 2026

Tran H.

The location is farther than expected—approximately a 20-minute walk from Milano Centrale. Commuting is not very convenient, as the nearest metro station is about a 10-minute walk away, and the nearby bus and tram services do not reliably follow their schedules. Additionally, the main entrance is not luggage-friendly, as there are approximately 12 steps to climb to enter the hotel.

The room itself was clean and modern. However, upon arrival, there was a strong smell of cigarette smoke, clearly left by a previous guest. I reported this to the reception desk, and while the staff member noted the issue and said someone would be sent to investigate, no one ever came to address it.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

Conrad

More pillows and room temperature cooler, it was too hot had to open windows all night.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

jose

Very clean

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Irfan

Great stay, room was a little warm but otherwise great hotel.

8/10

Excellent

17 Dec 2025

Amira

L’hébergement était plutôt bien, beaucoup de transport (pas toujours à l’heure). Bon petit déjeuner (peu de choix).
Mais ce qui est à revoir c’est l’hygiène, les draps sale n’était pas changé quand il le fallait !
Mais le personnel était très gentille et accueillant.
L’hygiène est le seul point à souligner.

10/10

Exceptional

01 Dec 2025

Gustavo

The hotel was good clean ,friendly staff

Self

8/10

Excellent

01 Dec 2025

Mohamed

Was good

Partner

10/10

Exceptional

29 Nov 2025

Eddie A.

One of the best hotels I have been in Italy. If you miss the comfort of being in the US, this is the place to stay. Amazing shower, space is great, close to the train station as well as the Duomo if you take the metro. We stay with our 7 & 3 yr old and we loved it! Breakfast was also great and convenient!

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Sarahi

M

4/10

Poor

26 Nov 2025

Giselle

The bathroom is not good. I paid a 4 star hotel and every time that I used the shower I needed to clean all the floor. This bathroom doesn’t have door in the shower glass.

Leisure Family

10/10

Exceptional

17 Nov 2025

carole

Clean room. Staff very accomodating and quick to respond. Friendly

Business_and_leisure Family

6/10

Pleasant

13 Nov 2025

Saeed

little things such as glass instead of disposable glass , having a ramp for moving luggages easier or at least having someone to help....some days the staff forget to give enough towels. overall, it was a good experience. it is a nice , modern and clean hotel.

Leisure Friends

10/10

Exceptional

13 Nov 2025

Babatunde

The room is clean and the staff 👌 🙌 😍

Leisure Self

10/10

Exceptional

07 Nov 2025

Muhammad

everything

10/10

Exceptional

25 Oct 2025

Merve

Nice rooms. Kind and helpfull staff

10/10

Exceptional

24 Oct 2025

Michael Todd

Room was spacious, bed was extremely comfortable, bathroom and shower large and the staff very friendly and helpful.

Partner

8/10

Excellent

22 Oct 2025

Peter

Breakfast was not always fresh. Bacon did not need to be bathed in a pool of bacon fat.
Hot water for showering was not always available. Mostly just lukewarm. Sink stopper was not working

Business_and_leisure Partner

6/10

Pleasant

03 Oct 2025

Ivan

Breakfast was bad. Eggs not fresh and so salty. Many things were empty and just 2 people working for the whole space.

Business

10/10

Exceptional

25 Sep 2025

Neal

Excellent facilites and a lovely, clean room.

Partner

10/10

Exceptional

17 Sep 2025

Cezar

Nice hotel

Very nice and clean hotel , close to Milano Centrale train station , with very good breakfast.

Friends_and_family Family

8/10

Excellent

14 Sep 2025

Karyn

A nice new hotel.
The entry is problematic- as they have stirs that are difficult to lift bags up.
Not a lot a services around the hotel.

Leisure Family

10/10

Exceptional

14 Sep 2025

Adriana

Hotel ótimo!

Adoramos o hotel! Quartos amplos, confortáveis e limpos. Atendimento na recepção ótimo! O ponto negativo foi a insistência das camareiras em arrumar o quarto. Nós acordaram 3 vezes e estávamos super cansados. Essa insistência comprometeu nosso descanso.

Friends_and_family Family

8/10

Excellent

12 Sep 2025

Ulrik

improvement on air-condition & clothes hangers

Generally a nice stay, but for higher review I would need

- less noisy air-condition
- ability to change the temperature of the aircon - 24 C is too high
- clothes hangers were not removable and from metal and thus making it difficult to place clothes, and the clothes was sliding off the \"slippery\" metal.

Business

8/10

Excellent

10 Sep 2025

Luke

Great Hotel

We had a fantastic stay at JOY24. The location is unbeatable, a very brief walk from Milano Centrale station, which made exploring the city and catching trains incredibly easy. The room was modern, impeccably clean, and the bed was quiet comfortable. The staff were also exceptionally friendly and helpful. For a convenient, comfortable, and well-run stay in Milan, I would highly recommend it.

Partner

10/10

Exceptional

08 Sep 2025

Lima Sara

Accessible and quiet location near Milan Central Station

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Syed Ali

Brilliant hotel, amazing staff and very good location.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Michael

This hotel is so beautiful. The staff is so friendly

10/10

Exceptional

02 Aug 2025

Ellie

Beautiful stay

8/10

Excellent

31 Jul 2025

Kinga

The night front desk staff is really great!! Super smiley and kind :) Great vibe!

The hotel is new and very aesthetically pleasing, designed to look high end. The bed is so so comfy so we had a great nights sleep!

The only downfall for me is the lack of complimentary water I fell like that would go a long way.

The area isn’t so pretty but very convenient! Metro and tram stop just a few minutes walk away. Most importantly, a great 24h garage parking for a great price

But overall,

8/10

Excellent

30 Jul 2025

Gokhan

Nice basic hotel in Milano

Nice place near the train. It’s basic but had a nice design, prettiest building on the street. We took advantage of the bikes for rent in front of the hotel. Reception team was very professional and friendly

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Rory

Hotel in general is fine. Everything you need for a short stay. There are not many options for dinning around the location. Metro station is near by.

Family

6/10

Pleasant

28 Jul 2025

Graeme

Asked for a room with a bath due to my sore bones but no reply and no bath constantly asking for the ac to be turned down from 24 to 18 for staff to lie they had done it and then turning it back . The lack of hot water coming out tap and shower only look warm never hot , never mind how long i let it ran being a heating engineer and train legionaries tester i was just being fobbed off just to save money on a plus all staff were fantastic

8/10

Excellent

28 Jul 2025

Stephanie

Lovely hotel, room was very clean and modern with lots of space. Bathroom was also great. It is just a fair walking distance to the main tourist attractions in Milan

Leisure Partner

2/10

Poor

26 Jul 2025

Allen

This place is definitely not family friendly. We booked a family room, but it was very small only about 15 by 15 feet—with no seating area. There was no coffee maker, no drinking water in room and the overall space was quite cramped. The staff was also very rude; when we asked for five pillows they only provided one.

We arrived late due to a flight cancellation. Despite this, they charged us for one night regardless of the situation. Also the pictures provide likely AI-generate are misleading, as the actual room is much smaller than what is shown.

Overall, our experience was disappointing.

Family

8/10

Excellent

22 Jul 2025

Craig

Attentive staff and modern 4 star hotel.

Nice modern and clean hotel but the neighbourhood wasn’t as nice as I’d hoped. Not too far from the Metro and 10 minutes walk to Milan Central train station as well. Staff were friendly and helpful. Hairdryer didn’t work, but they got it sorted within minutes and made a steamer available as there were no irons in the rooms. Would recommend hotel to other couples and the large bed and air aircon made the stay comfortable.

Partner

10/10

Exceptional

19 Jul 2025

Holly

Hotel was great inside, however the sidewalk outside was dirty.

Leisure Family

8/10

Excellent

16 Jul 2025

Satnam

First city break experience in Milan. The property is fine and good place to rest when experiencing the city, as local to metro station links around 10mins walk from the hotel. Good experience especially from the staff.

Leisure Partner

6/10

Pleasant

15 Jul 2025

John

This hotel falls short in several areas for a property rated \"four stars\"

The mattress was quite firm and very thin with only one pillow provided each and a lightweight blanket, which may not suit all guests’ preferences.

There were no in-room ironing facilities available; instead, guests are directed to a basement conference room where an iron is attached to a fixed chain, making it a little awkward to use.

Service at the reception could have been warmer and more engaging.

On a positive note, the location is convenient — within easy reach of the city centre and about a 15-minute walk to the Duomo.

Leisure Partner

6/10

Pleasant

11 Jul 2025

Tahir

Vi brukar aldrig klaga men denna gången måste vi. När vi kom till hotellet sa personalen att de skulle uppgradera oss till ett bättre rum. Vi skulle ha utsikt mot staden men hade bara mot ett hus sim var under renovering. Rummet var jätte dammigt. Tv:n kunde man inte titta på pga räckena som var framför sängarna. Duschen droppade hela natten. Vi ville i te ens ha en uppgradering på rummet. Inte värt hälften av pengarna vi gav. Allmänt hotellet var bra och frukosten och personalen var jättebra.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Atanaz

Satisfiedsfied

8/10

Excellent

10 Jul 2025

Robert

Rooms were comfortable, breakfast was really good.

Leisure Family