Hotel Connaught Royale

India , Delhi and NCR
DELHI, 106, Babar Road, Connaught Place
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50 reviews shown

6/10

Pleasant

04 Feb 2026

Rajarshi

Staff were great but the room was not clean. Bed sheet had stains, toilet not clean enough. Food was good.

Business

10/10

Exceptional

03 Dec 2025

harshit

Leisure Friends

4/10

Poor

17 Jul 2025

Deepak

Too many mosquitoes even after complaining no use .....water clogging while taking shower even complained same issue

Business

6/10

Pleasant

02 Feb 2025

César

The hotel is in good shape but could be more clean and properly mantained. It is also located next to train tracks so you can hear noise from trains all night.

Leisure Self

8/10

Excellent

18 Nov 2024

Pankaj

Rooms are too small,facility requires an upgrade . Location is best!

2/10

Poor

12 Oct 2024

Sunil

Terrible stay at Connaught Royale- have stayed 2 years ago and sad to say the condition of there rooms have drastically detiorated and poorly maintained.
Upon arrival- we was given a room where the toilet flush panel was completely off and was impossible to flush the toilet- one would think the room should have been checked upon allocation to a new guest. Upon informing the check in desk- we was then offered a new room on another floor where the AC unit attached on the ceiling was half hanging down which looked like a major hazard. After a long domestic flight this was the last thing i was looking for- I again reported this back to the check in desk- was told to wait- waited another 20 mins and was checked in to 'the best room of the hotel' - the AC took at least 35-40 mins to cool the room.
The whole process took over 1 hour- no water/drink was offered as all the staff could clearly see we were travellers with large suitcases- this was the start of a ruined trip to Connaught Place.
Our stay was for 5 night- i was shocked with the cleanliness of the room- there was dust settled in all corners of he room, the flooring was old and had cracks and was heavily worn out. We found mould in the sink plug and mould all around the marble of the sink. The main rain shower was full of rust and the smaller shower was hanging off the wall including the plugs from the tiles- this eventually fell off during our stay. We were charged for Ice- Will NEVER book this place again!

Business_and_leisure Friends

8/10

Excellent

04 Oct 2024

Pankaj

Hotel is at a very convenient location ,connaught place is just a waling distance from the hotel. Rooms were spacious staff was very helpful rooms need some upgradation as there are no USB charging ports in the rooms. Overall hotel experince was comfortable and convenient.

Leisure Self

6/10

Pleasant

12 Mar 2024

Joanne Theresa

The staff were all friendly and attentive. The room however needs updating. TV didn't work, air con was soo noisy couldn't keep it on. By day 3 our room attendant got our requirements sorted, a toilet roll, 2 bath towels & a hand towel. Breakfast was good, items made to order. Hotel in a good central location near to restaurants etc

Leisure Family

4/10

Poor

09 Mar 2024

Manjodh

Mood good

Leisure Self

8/10

Excellent

28 Feb 2024

Basilio

Good place walking distance from Connaught Place

Fair place to spend last night in Delhi near Connaught Place

Partner

8/10

Excellent

22 Aug 2023

Lilawatie

Service was great. Kitchen staff accommodated me. Reception ensured quovk check on and check out. Overall O would highly recommend this hotel

Leisure Family

8/10

Excellent

22 Apr 2023

mohamadreza

Very easy check-in and helpful staff.clean room. Hot water in the shower was not very hot most of the times. It would be a good idea that they provide some slippers inside the rooms

Business Family

8/10

Excellent

28 Feb 2023

Nigel

The manager was exceptionally thoughtful and considerate in a difficult circumstance.

Business Self

8/10

Excellent

13 Feb 2023

Michelle

Although off to a bad start with the night manager claiming the hotel was fully booked when I had in fact pre-paid for my room, the rest of my stay was pleasant. Even being next to the train tracks, the area was very quiet.

Leisure Self

2/10

Poor

03 Feb 2023

meenakshi sundaram

Stay away from this property..they don’t have a good system to keep track of money paid by customer and can result in loss of money and fraud. While checking out, the folio statement confirms the same. Better stay away from here

Business_and_leisure Family_with_children

6/10

Pleasant

25 Nov 2022

Rohit

It was ok

Leisure Self

2/10

Poor

02 Nov 2022

GAGANDEEP

These Guys are just fraud took 3600 and did not even gave the room nor refunded the money as they were the ones who did not gave the room. Rude staff and complete frauds .. BUYERS BEWARE .. I’ll go to media and Twitter to tell everyone about this scam

Leisure Family

2/10

Poor

04 Jul 2022

Vedant

Okayish

It was not great at all. The switch boards don’t work in the room. Shower does not work at all. For 3 people the room becomes conjusted but for 2 it’s sufficient. The glass dividing bathroom the room was covered with curtains. The curtains also were not fully touching the floor. Overall it was not that great. Staff was helpful.

Friends_and_family Friends

4/10

Poor

17 Mar 2022

Debashis

It was close to CP market

Business Self

10/10

Exceptional

01 Jan 2022

Manju

This is an excellent hotel, food was simply delicious, was a bit over priced but gives the value for money. Would highly recommend staying here!!

Business Family

4/10

Poor

26 Dec 2021

Verified traveler

Good location, watch out for service chg

Pros: Good location, reasonable cleanliness, courteous staff

Cons:

1. Watch out for 10% service charge added to all the food ordered from the downstairs restaurant. I dont mind paying 10% as long as the money is directly paid to the workers.

2. For the 3 nights we stayed at the hotel, we did not get hot water even a single day. The best we got was luke warm water. Looking at previous reviews, the hot water problem is chronic. The hotel management however mentioned to us that \"a major fault happened this week, due to which no hot water\".

In conclusion, if you dont mind staying a bit further, you can find much better hotels for the price paid.

Friends_and_family Family

8/10

Excellent

19 Oct 2021

Venkatesh

Near to the CBD Area. Nice property. Good Upkeeping!

Business Family

6/10

Pleasant

30 Jun 2021

Pratim

We booked with the double price that they are offering to the people without prior booking. Employees are unaware of many things. There was air port shuttle mentioned during at this website but they refused the service. One of the employees is so rude. He was unwilling to provide extra toiletries for two days'stay. During room service they did not change the bed cover (which has stain), did clean toilet seats. How hotels.com chaged so much for sucha cheap hotel is beyond imagination

Business Partner

2/10

Poor

24 Nov 2020

Verified traveler

SCAMMERS

They sent me a taxi to pick me up at the airport, a driver by the name of \"Milkha Singh\" (cab number DL1T9452) who was unprofessional, didn't help me with my bags, parked way too far from the airport and was a horrible driver we nearly hit other cars over 10 times.

I paid even more than the agreed fees of 1575 rupees (paid 1590) to the taxi driver upon arrival. On checking out the hotel manger accused me of not paying and Milkha said I only paid him 120 rupees as a tip (basically stole the 1590 rupees from me) and they required that I pay the fair again. The manager was shouting on me and accusing me of lying saying his driver never lies. It was a scam to make me pay again. Very unprofessional and bad management.

Even more the hotel didn't have HOT water in the shower during my stay in winter and told me if I need hot water they'll provide it in a \"bucket\".

The bed sheets were dirty and stained and I asked them to change them, the new ones were stained as well with brown/bloody stain.

Room services didn't clean the room for 2 consecutive days out of my 5 days.

I got to the hotel at 5 in the morning and the hotel was closed even though I called them earlier to inform them of the time I arrive, had to wait over 15 minutes in the cold till my parents called the hotel from my home country (to check if I arrived at the hotel or not) waking up the receptionist.

Overall I wouldn't recommend this hotel to anyone, it's over priced for the service they offer.

Horrible hotel.

Self

6/10

Pleasant

06 Mar 2020

Maheshk

Hotel is in a good location, unfortunately hotel very compact, it also reflect the room size and the reception is part of the dining area which feels very compact, breakfast is very limited, if you if you have a lied in for a late breakfast, then breakfast is very limited as they do not replenish. 4 star is really a 3 star

Leisure Family

8/10

Excellent

24 Jan 2020

Average sized rooms but in good condition and prompt service!

Business_and_leisure Partner

10/10

Exceptional

17 Nov 2019

Allen

Staff very polite and friendly. We were early and they accommodated us.

Leisure Partner

4/10

Poor

06 Nov 2019

Ioana

Average

Giving this place 2 stars: 1 for location, 1 for food. Otherwise, we had several issues.

Contacted the hotel 3 times through Hotels.com to arrange airport pick up, completely ignored. When I’ve email them directly, they finally responded.

Room wasn’t exceptional, but quite dusty, with some mosquitos around. There was air-con and sheets and towels clean. During the first night, our phone randomly phone twice, waking us. Other guests started singing and shouting on the hallway and kept their room’s door open. We had to ask them twice to lower their voice.

The next day when we came back in the evening, we had to phone twice for toilet paper.

Major issue at the end with payment. The receptionist wanted us either to pay in cash or to pay in our home currency. All other hotels we stayed at give us the option to pay in rupees via card, so we ended up paying at a very bad rate and the receptionist blankly refused to give us the option to pay with card in rupees.

Food: a few good options for breakfast, but on the basic side. Option to order freshly made omelettes and dosas.
We had the options to get one free meal a day – food was very good, especially chilly chicken and chilly panner. Servers also nice and attentive.

Location: very good, a walk away from Connaught Place, which has plenty of shops and eating places.

Partner

6/10

Pleasant

15 Aug 2019

Verified traveler

I have reserved the room for 2 persons, amenities were for 2 person. When asked - they said the amenities is per room. Well, w2 persons can share a shampoo and a shower gel, maybe... but not a soap, a body lotion and a shaving/brushing kit. Only at the second day I discovered there was a brushing kit in the hotel's amenities, because the day before - the housekeeping simply had not put it, so I was not aware it was in the amenities I had paid for and I had been entitled to. Only the thrid day I discovered there was a shaving kit in the hotel's amenities, because the day before - the housekeeping simply had not put it, so I was not aware it was in the amenities I had paid for and I had been entitled to. I had not been compensated for the days beofre that I had to purchase and use muy own. Then, I reserved for 2 persons. Including an Indian colleague. They forbid (contrary to many other hotels) Indians from Delhi to stay to sleep. Fear of prostitutions. Even from Same sex. so only Indians coming from other states. Well, this I have to know in advance (the meaning of Local IDs) and check with the colleague coming or the candidate coming for interviwes what their local ID is. And if they come in the middle of the night for a SkyPe interview (three parties: myself, himself and the US - time differences) and they do not want to go to the other side of Delhi in the night because of secirity bissues - then I am a bit annoyed, and there is no solution

Business Self

10/10

Exceptional

17 Jul 2019

Vicente

Second stay.

Clean room. Clean bathroom. Very good breakfast.

10/10

Exceptional

15 Jul 2019

Verified traveler

The property is in central New Delhi, if you have never traveled to India before you do not need to worry the staff are very helpful, they will order you a taxi or tell you which metro lines etc to catch.

Leisure Friends

10/10

Exceptional

25 Mar 2019

Kathy

Lovely stay

We were at this hotel for two nights and enjoyed our time there. The staff was great and very welcoming. The breakfast had a nice selection of Indian and non-Indian foods. They also had fresh cooked omelets in a number of different styles - cheese, masala, etc. the rooms frig had room for bottles of water as well as any other sweets we wanted to chill. The bathroom was great with a nice quantity of hot water. The hotel is distance from old Delhi but very close to New Delhi sites. We highly recommend Benegli Market which is only about 500 meters down the street as well as a side market only 2 min from the hotel with wonderful food. We enjoyed the low key atmosphere outside of the hotel that allowed for easy walks with few hassles except for tuk tuk drivers but great that hey are there if you want to go somewhere .

Partner

10/10

Exceptional

22 Mar 2019

Verified traveler

Absolutely fantastic hotel! Cosy and comfortable right in the heart of Delhi. 5 mins walk to Connaught Place, 10 mins to the rail station.

The staff were amazing! Each getting to know each guest, and tailoring their service to suit each and every guest!

We stayed here twice, once before going to Punjab, and after.

My mother and sister caught severe food poising in Punjab, thus putting a damper on the last five days of holiday.
At the first signs of symptoms, the hotel called their on call doctor who visited twice a day to administer meds.

The entire staff could not have done any better in making sure that their unwell guests were comfortable! Constantly checking in, having chef make lite foods.
Moreover and importantly, the Owner of the hotel was personally involved with all the guests. Especially making everything as comfortable for my mother and sister.

The owner of the hotel that puts his guests needs first was massively respectful.
I'd give this hotel 10/10! 100% outstanding.

I'm heading back to India in a few weeks, defiantly staying there again!

P.s its right opposite The World Trade center of Connaught Place. That opens at 0930, it has a charming cafe, travel agents, banks and currency exchange.
The air port was offering 75 Rupees to the Pound Sterling, when the rate was 91 to to the Pound. The exchange at WTC did it for 90 to the Pound!

10/10

Exceptional

07 Mar 2019

Ania

I stayed in that hotel for few days. I had clean room and bathroom with a delicious breakfast.

Friends_and_family Family

6/10

Pleasant

03 Mar 2019

Verified traveler

Great location and nice room. Unfortunately we ran into a few problems with our room such as having a lukewarm shower the first night, shower flooding every night. The TV didn’t work and the kettle broke. Also on our last night the aircon stopped working completely.

Leisure Family

2/10

Poor

05 Feb 2019

Kuldip

Very very disappointed

Hotel is not up to the mark . The bathrooms clogged ... water coming to the bedrooms ... service very bad ... very disappointed

Family

2/10

Poor

04 Jan 2019

Verified traveler

There was no hot water. I had to call the desk repeatedly with no response. After the 3rd time calling they said the boiler was being repaired.
It happened again the next day, and then they changed the excuse to something about no hot water during off peak times.

Hot water is e necessity. we come to hotels to bath and rest simply put.

The shower dorrs were not installed properly and all the water created a pool in the washroom. I had to soak up the water with towels on the floor and my feet were always wet. The plumbing fixtures were loos and about to break. The lock on the washroom door didn't work.
They didnt allow my brother(whom I came to visit in India) to my room. No guests policy etc. And other complaints not worth my time to mention.

Friends_and_family Friends

10/10

Exceptional

17 Dec 2018

Verified traveler

Great service and excellent staff. I wholeheartedly recommend this hotel .

Business Self

8/10

Excellent

17 Dec 2018

Raghunathan

Good location and comfortable stay!

The room was cozy and comfortable and the hotel staff were helpful. The offering for the breakfast was decent but had limited spread. The TV set remote wasn't in condition requiring some special skills to surf thru & watch the programs.

Partner

8/10

Excellent

03 Dec 2018

Mark

Great breakfast. Friendly. Only downside was I’d booked an upgrade room with city view but was given basic room looking directly into the kitchen. Told only room available. Was a late arrival on a short stay so couldn’t argue too much. Otherwise would have been 5 star.

Partner

10/10

Exceptional

24 Nov 2018

Pratik

Perfect hotel to stay for business travellers as well as tourists. Location is excellent, amneties are good, cleanliness and room comfirt are good, staff is extremely courteous. Value for money

4/10

Poor

04 Nov 2018

Verified traveler

Great location, questionable accommodations

The front end and food staff were great! However, there were stains on our bed covers and the water from the shower didn’t drain, it flooded the whole washroom with soap residue. There was nowhere to lounge also.

Partner

10/10

Exceptional

24 Sep 2018

Valentina

Very nice hotel

We loved this hotel: the room was very comfy and clean, the staff kind and friendly. We had an excellent breakfast. The position is also convenient to explore the city. Good wifi.

Partner

8/10

Excellent

06 May 2018

Vijai

Excellent location and convenience to Connaught Place

10/10

Exceptional

31 Jan 2018

Verified traveler

Very helpful staff
Water and juice on arrival
Able to meet our needs for luggage storage

8/10

Excellent

09 Jan 2018

Simon

Nice Hotel in New Delhi

Very pleased to get an early check in. I was able to productively spend the first business day. Staff are very helpful. Room is nice and well kept.

Drop off by taxi is made outside the Hotel due to lack of drop off parking space. Other than that it's a great place with good value for money!
The chef made continental dinner for me which was really Nice!

Will definitely be back!

4/10

Poor

14 Dec 2017

Patrick

Overpriced & terrible service

Connaught Royal is way overpriced and the service at reception is terrible.

When paying more than $160USD (11,000 rupees) one would expect to have top quality service and amenities - this is not the case.

- Hot water didn't work the first day
- The glass shower door didn't close well
- The bed was not very comfortable
- They took more than 20 minutes to get my bag out of storage (they were nice enough to keep it for me after checkout), maybe 30mins. They weren't busy either. There was one other person at reception
- the food for dinner was WAY overpriced and the worst Indian for I've ever had.
- they just generally seemed unhappy to be helping people at the front desk. As I was checking out another traveler was yelling at them because he had a terrible stay.

On the positive side:
- It was clean and probably recently renovated
- air conditioning was a nice respite from the hot outdoors
- they kept my bag after checkout while I explored the city before my flight.

8/10

Excellent

29 Nov 2017

Verified traveler

Classy hotel

The hotel is well located and not too far from CP. The room is clean and the shower is strong and good. Internet connection is fast too. Breakfast is limited in terms of variety. But otherwise, I will recommend this hotel to other travellers.

Partner

6/10

Pleasant

11 Mar 2017

Shamus

Okay hotel in a good location

Hotel in a good location and seemingly good for the price that we paid. The room was a little dated and small and the shower was weird (filled the bathroom floor with water). Decent breakfast buffet.

Overall stay was okay and would stay again for the right price.

Partner

10/10

Exceptional

11 Mar 2017

Simon

Good, clean modern

The hotel had just been re-furnished to a high standard and service and location was great.

Family