Name: The Hans Hotel New Delhi
Address: 15 Barakhamba Road, Connaught Place, 77, New Delhi, 110001, IN

2/10

Poor

08 Jun 2026

CHANDAN

This is the worst property rated 4 star in the capital city of India.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Khaleel

Amazing breakfast.

Family

10/10

Exceptional

14 Mar 2026

Daphne

Staff amazing, hotel room was super clean and spacious!

Self

6/10

Pleasant

26 Feb 2026

Kaushik

I was supposed to have been booked for an all inclusive rate for 3 nights . Turned out that hotels.com submitted the same rate as for room only. Had to pay extra for breakfast.
Poor rating for Hotel.com for bait and switch.

10/10

Exceptional

25 Feb 2026

Arnav

Perfect location and perfect room.

8/10

Excellent

08 Feb 2026

Mark

Room spotless, staff very helpful. Recommended warmly.

Business Self

10/10

Exceptional

30 Jul 2025

Alastair

Close to Connought place etc

6/10

Pleasant

20 May 2025

Hasan

The location is very good and in center of Delhi. The guards are very friendly and helpful.
Seems some cheap owner bought the property and trying to save every penny. The floor needs work, the carpet in Hallway smells very bad, some cleaning staffs seems smoke in the room/hallway while cleaning. The management staff in the inhouse restaurant is not much much helpful, I had to argue with them just to use a microwave.

Leisure Family

4/10

Poor

17 Mar 2025

Diane

We spent half of our stay waiting for the air conditioning in our room to be fixed. We finally moved to another room after midnight on our second of three nights. We requested a refund of one night and were flatly denied. I would not recommend staying at this very tired hotel.

Leisure Friends

2/10

Poor

11 Mar 2025

Yaquelin

Very poor conditions in the rooms and other areas. Staff were very nice and friendly.

Leisure Partner

8/10

Excellent

21 Feb 2025

Marshall

Generally fine hotel with a good breakfast. There were problems with the first room we were given but we transferred to another room, with some grumbling.

Leisure Family

10/10

Exceptional

20 Jan 2025

Wei Yu

Good place

6/10

Pleasant

09 Dec 2024

Elaine Weber

The hotel was fine for one night. It is well located in the heart of where a tourist wants to be. The breakfast was fine and the wait staff very kind. The bed was comfortable but the bathroom needed updating along with the light fixtures. It was definitely more of a 3 star than a 4. And the young woman at the front desk asked me to give a review, which I agreed to. She asked for my phone to pull up the website and when she gave it back I saw that SHE had written a review! UNACCEPTABLE.

Leisure Partner

8/10

Excellent

03 Dec 2024

Harry

Nice clean hotel room. Staff were polite and friendly. Would stay again if I come back to Delhi.

Leisure Friends

10/10

Exceptional

23 Nov 2024

GIRISH

Overall good experience

Leisure Partner

8/10

Excellent

17 Nov 2024

Verified traveler

2 days in Delhi and this location was convenient for business. Good hotel is good condition.

Business

2/10

Poor

14 Nov 2024

Gaurav

Wifi didn’t work at all! Customer service is terrible spent the whole day trying to fix with IT! I had to leave hotel to a cafe as their wifi never worked! They form of compensation was fruit platter at midnight!

You should not look at the google reviews as they are bought! It is nowhere close to a 4 star hotel!

Business Self

6/10

Pleasant

06 Nov 2024

Matthieu

Incredible building as far as architecture and city views go. Decent location too.
However, the staff wasn’t too helpful; I requested three times for an ironing board (on two different days) and it was never delivered to my room, despite my request being “written down”. WiFi would stop working at times.

Leisure Self

8/10

Excellent

27 Sep 2024

Claudio Alejandro

in general is not the property but in my opinion Delhi, is dirty

Leisure Self

8/10

Excellent

21 Apr 2024

Andrew

Bed was unusually soft for India and thebpillows amazing. Room and fellow guests very quiet overall. Appreciated. Near metro and street vendors and Connaught place so lots of options nearby for food etc. Good wifi and helpful front desk.

10/10

Exceptional

04 Apr 2024

Adrian

Not bad value for Delhi

It's a nice hotel that shows its age. The rooms are a good size and comfortable enough. The breakfast was good, and the staff was friendly throughout our stay. The location was a short (10 min) walk to Connaught Place, where there are ample choices for eating.

Partner

4/10

Poor

17 Feb 2024

Nirmala

General things arent in the room in the arrival only they hv to set all the things before arrival..so many things are missing

10/10

Exceptional

10 Jan 2024

Kamal

The location is very convenient . All major sight seeing are nearby. The restaurant on premises is very convenient for food & drink .

Leisure Family

8/10

Excellent

26 Nov 2023

JOHN

A little basic, but largely clean and comfortable, and in a good location.

Leisure Self

4/10

Poor

24 Nov 2023

Tarsem

Lobby, washroom are really outdated.

8/10

Excellent

21 Oct 2023

Orhan

Large room with comfortable bed, very basic furniture good enough for short stay. Could not find good restaurants around but a lot of street foods on Barakhamba Street toward Connought Circle. There are several money exchange offices around,

Partner

2/10

Poor

31 Mar 2023

Milind

Worst Hotel at Prime Location

Third grade property. Third grade staff. Worst is this hotel is situated at Caunaught place and at 11 pm the entire room service including dining closes and nothing is available. Horrible experience. I had to call food from out side restaurant though Swiggy. Worst place. Don't recommend anybody to go to this property.

Business

4/10

Poor

11 Mar 2023

Vimal

It is rusty and old property with poorly lite rooms .Does not even look like a hotel . Not worth the price. Won’t recommend

Leisure Family

8/10

Excellent

09 Mar 2023

Parvinder

Always stay here when I come to India. I am always treated well. Building is getting old but service is still excellent.

Business_and_leisure Family

2/10

Poor

09 Mar 2023

akshay

Nothing

Business_and_leisure Self

4/10

Poor

01 Mar 2023

Jonathan

Amenities were not as expected. For example, the hotel provided tap water in bottles instead of bottled water for each room. The rooms are clean but dark and dreary. Expect better for the price. Would not go again.

Business Self

6/10

Pleasant

26 Feb 2023

Swaminathan

Average

Very average. Had to wait more than 20 minutes at the reception to get room allotted (which is pre-booked and we had checked-in only at 6.00 PM). Pillows were soiled. Service is below average. We were attended only after 3 hours of complaining. Food also not good (we have ordered pasta and garlic bread). Not value for money.

Business

8/10

Excellent

24 Feb 2023

Takashi

The property was close to CP and allowed for walking distance to many shops and restaurants and the staff was great. The rooms were a little dated and dusty but overall clean and taken care of. AC was slow and took several hours to bring down the temperature and the breakfast had many choices. Don't get rid of the watermelon juice it was the highlight of my stay

Leisure Partner

8/10

Excellent

27 Jan 2023

Vinodchandra

Room size smaller based on its room rent. Bathroom is small. Print copy rate is Rs 10 per page is so expensive. Extra charge for early check in.

Friends_and_family Friends

6/10

Pleasant

25 Jan 2023

Sanjay

Check-in process was efficient though the front desk was not very friendly. Room condition was disappointing with dated furniture.

The non-smoking room smelled of cigarette smoke and, after the front desk promised to send housekeeping to come take a look, no one showed up. On the second call, the front desk was dismissive.

Breakfast next morning was quite lacking and disappointing.

Overall, location next to Connaught Place is awesome, but, for a 4-star hotel, it was mediocre at best.

Leisure Self

2/10

Poor

23 Jan 2023

Anubhav

The toilet was so dirty when I checked-in the room! They didn’t even flush

10/10

Exceptional

11 Jan 2023

Keyur

Excellent hotel!

Excellent hotel, fantastic staff and very comfortable rooms. This was my second visit in Delhi and I decided to use the Hans again. Cannot fault this hotel!

Partner

8/10

Excellent

30 Dec 2022

Amod

Good Service 👍

Business Self

6/10

Pleasant

13 Dec 2022

Ankush

Not a complete solution no driver lobby in property and they not to be cooperation for any solution

Friends_and_family Family

10/10

Exceptional

04 Dec 2022

Mihir

Very nice experience..!

Leisure Self

2/10

Poor

04 Dec 2022

Srishti

Really bad experience specially with checkin and checkout. Bad tempered staff and walls were with mold.

Leisure Family

8/10

Excellent

22 Nov 2022

Tejbir Singh

All other things wer eithr OK or Pleasing, but their plumbing services were highly improvable. The drippage of the shower and the sink in the bathroom was clogged, and complained about, but nothing happened in the 3 nights I was there.

Business Self

6/10

Pleasant

19 Oct 2022

Verified traveler

KB

Not very service minded staff. Charged me 50% if room rate for 4 hours of early check in.

Friends_and_family Friends

10/10

Exceptional

17 Oct 2022

Srinivasa rao

It is in prime location and centrally located .

6/10

Pleasant

11 Sep 2022

Verified traveler

Decent Location; Eerie Feeling

The Hotel is located centrally. However, there is a need to modernize the rooms. It feels like one has entered a time capsule into the 90s and not in a good way. While things were clean and all, the dingy lighting and the connecting doors via the rooms did not give a positive feeling at all. It felt unsafe for a single woman traveller in general.

Business Self

6/10

Pleasant

05 Jun 2022

Koppula Sunil

Good, could be better.

Very good service and breakfast was very good . Ample amount of choices.
Could be more clean and detailed. Appliances, fittings are old and outdated sometimes broken. Overall good, but will not stay again by looking at the value and and amount you pay per night.
More value added services should’ve included. Such as drinking water, cab service, airport shuttle etc.

Self

4/10

Poor

18 Apr 2022

Simerpreet

Even when paid in full during check in and getting a verbal all clear on check out. I was called on my cell 10 mins after , while I was about to board an Uber to airport , that I didn’t pay for my stay. The call was condescending and I felt very embarrassed. The staff lacked basic hotel management 101.

Leisure Friends

2/10

Poor

16 Apr 2022

Seishi

Toilet did not work well.Wifi neither,No bar.The bet was small even though I booked king size.

Leisure Self

6/10

Pleasant

01 Apr 2022

Akankshya

My experience was not good at this hotel. Wifi was not working most of the time and this was hampering my work. The room airconditioning was not woriking properly. It was so hot inside the room. Room service was fine. I am disappointed by this service and expect from expedia to show me better hotels. This was shown as 4 star hotel but the service was below my expectations.

Business_and_leisure Friends

6/10

Pleasant

25 Feb 2020

Verified traveler

The staff at this hotel were lovely and bed comfortable. It's very well located, however I think it's overpriced, theres no pool and prefer some of the smaller boutique hotels for same price. Depends what you're after.

Business_and_leisure Self

4/10

Poor

02 Feb 2020

kashmira

Price was way high in comparison to the hotel room conditions, would not go to that hotel again ☹️

Partner

8/10

Excellent

25 Jan 2020

Verified traveler

It's an old property, but very conveniently located. The breakfast was a bit sad. Service is good.

Business Self

6/10

Pleasant

20 Jan 2020

Kunal

Very old and ancient property. Too expensive for what you get!

Business Self

2/10

Poor

08 Dec 2019

Verified traveler

I can't believe that the expedia rate was TWICE the rate I would've gotten had I just showed up at the hotel or called them directly. It's unacceptable. I plan to dispute the charges on my credit card.

Leisure Self

2/10

Poor

01 Dec 2019

Haresh

Checkin was horrible , i reached hotel @6.30am , but was informed that check in time is 2pm , there were not flexible in giving early check in , Very bad customer service :-(

Business

6/10

Pleasant

18 Nov 2019

Howard

Outdated. Maintenance needs improvement.

Definitely in need of renovation. Old and dated, especially for the price. Black mold around bathtub made only showers possible. Staff are great. The food in their restaurant was very good. We didn't get the room we booked which was very disappointing, but we're moved for our second night to the proper room. Int stay here again.

Partner

6/10

Pleasant

20 Oct 2019

Simon

Average hotel in a good location

Business

10/10

Exceptional

20 Sep 2019

Verified traveler

Excellent location and Excellent Service, restaurant is good. Had a very pleasant experience and stay in this hotel. Infact I was upgraded to Suit at the time of check-in which is an indeed excellent experience ….keep it up

Business Self

6/10

Pleasant

06 Jul 2019

Carla

Mediocre Stay

The hotel is aging and could use some touch ups.

8/10

Excellent

22 Jun 2019

Samir

Close to Connaught Place with several restaurants. Very close to Barakhamba Metro station. Breakfast spread was very good and service in the restaurant was nice with attentive staff. Overall fair value for money spent.

8/10

Excellent

04 Apr 2019

Verified traveler

every thing about the hotel.it is close to market,connaught place.

10/10

Exceptional

01 Feb 2019

Verified traveler

Management were very facilitating in changing my rooms 2 times for different reasons. They also provided toothbrushes and toothpaste when Air France delayed delivery of my suitcase by 2 days.

6/10

Pleasant

28 Jan 2019

Verified traveler

Excellent location, easy access to Connaught Place. Clean rooms, Excellent breakfast and waitstaff.

Business Partner

10/10

Exceptional

27 Dec 2018

Verified traveler

Very well run hotel with excellent service, polite staff and wonderful food. Short distance from Connaught Place. I highly recommend it

8/10

Excellent

25 Dec 2018

S

Fair

This is a basic hotel with reasonably good restaurant and Bar. Room air conditioning is not suited for winter so they provide you with a heater which works. Will rate the hotel average budget hotel with two to three star rating.

2/10

Poor

11 Dec 2018

Verified traveler

The toilet was really pathetic and that is the primary reason of my dissatisfaction. I cannot expect the hotel to have such a bad quality and old toilet and shower.

Family

4/10

Poor

02 Dec 2018

Verified traveler

- Booked a room with king size bed but forced to sleep in a room with 2 small size beds. Staff was rude to justify why that happened.
- Room was not cleaned well the next day.
- Room is not sound proof. I was unable to sleep due to a snoring first next room.
- Complained to management upon checkout but response wasn't satisfactory.

8/10

Excellent

18 Nov 2018

Verified traveler

Business

8/10

Excellent

13 Nov 2018

Mandar

Had nice time with family
centrally located
connaught place in a distance of 300 mts
nice staff ,rooms are clean and tidy
need to add variety to food menu in the restaurant

4/10

Poor

31 Oct 2018

Craig

Disappointed

Not a 4* experience. They had no confirmation of our booking and said they could do nothing about it even though we had the confirmation number. We had to stand at reception and call Hotels.com in the uk at our expense!
After 30mins we were allocated a room which was clean and comfortable although dated.
We only spent a few hours in the hotel as we had a 3am flight. On checkout we were accused of taking a bottle of water from mini bar....we had not even found the mini bar!!
Our taxi was waiting and the reception staff was still insisting a bottle of water was missing at a cost of 80irp...in frustration we paid and got in taxi where we were chased after and offered a bottle of water!!
We refused it and left and would never return and would not advise anyone else to stay unless they take photographs of the mini bar as proof!

6/10

Pleasant

06 Oct 2018

Rich

Could be better

Poor wifi on the 20th floor. Team members seem to be tired and worn out.

10/10

Exceptional

28 Aug 2018

Stephen

Breakfast was great. Staff was courteous. Enhanced security definitely a plus.

4/10

Poor

18 Aug 2018

Helen

Taxi

Our taxi booked by the Hotel took us to the wrong railway station so we missed our train. We had to wait 2 hours for another train and had to pay another 1000 rupees. Train took 5 1/2 to get to Agra.

2/10

Poor

03 Aug 2018

Navin

Pathetic staff, pathetic manager, dirty rooms/beds

The staffs were so pathetic. My check-in took 2 hours before they could gave me the room. When they gave me the room, it was not clean, the toilet was not flushed, so many ossues. When I reported to manager, his response was \"Sir you can just flush it, it will be quicker\"... i was shocked hearing that. So many issues in thos hotel.

4/10

Poor

27 Jul 2018

Verified traveler

Worst checkin and checkout experience.
Check in: Expedia Promised early 6AM checkin while booking ( I booked on phone) and the receptionist there made me wait till 11AM, because of no availability (come on, I could clearly see that there was not much crowd in this big hotel). The point is, why did Expedia promise me, inspite of the fact that they only put a request for early checkin during booking the reservation.
Checkout: gave trouble while checking out because of minor stains of hair colour in a towel; took a lot fo time to sort things out if they should charge me or not for that, when I was running short of time for my next travel itinerary. Do they charge women in case of stains due to periods? And who checks hotel room before letting guests leave? Ridiculous and rude.

The nice part was they packed us breakfast for our early morning checkout, kind of liked that policy.

10/10

Exceptional

18 Jun 2018

Narinder

comfortable

Experience was good and satisfied . Nothing to add do not keep asking same question.
If you keep on asking so much than people will hesitate

8/10

Excellent

23 Apr 2018

Garis

Nice hotel, close to everything.

I enjoyed staying at \"The Hans\", hotel is quiet, they have good breakfast options and staff was very nice. This is walking distance to Connaught Place, just a short ~8-10 minutes walk to a lot of restaurants, stores, banks, taxis and public transportation.

6/10

Pleasant

26 Mar 2018

Prakash

Not a value for money hotel

Nothing much to say, not a value for money hotel. With the price paid, better hotels are available nearby

10/10

Exceptional

27 Feb 2018

Emily

Had a great experience at the Hans. Clean room, comfortable bed, friendly and helpful staff, and great breakfast. It was also within walking distance of several markets and tourist attractions.

6/10

Pleasant

18 Feb 2018

Lars-Erik

Not a four star

This is a three star and not a four star hotel as they promote themselves. The bed was extremely soft. The first room we got was smelling smoke but we got that changed. The breakfast was ok, but not more than that.

Family

8/10

Excellent

17 Feb 2018

ajay

Pleasant hotel in the heart of New Delhi

We stayed for two nights .very close to CPand other places to hangout.staff is courteous and helping.

8/10

Excellent

07 Jan 2018

Verified traveler

Overall it is good. The breakfast is good. Bed is clean and comfortable.

8/10

Excellent

06 Jan 2018

VIKAS

Bathroom

Shower in the bathroom needs to work like a shower. Did not expect that after paying that much amount.

8/10

Excellent

25 Dec 2017

Euclid

Good hotel in a good central location.

Modern well decorated bedroom and bathroom. Very comfortable large bed. Very clean. Our bedroom was on the 19th floor which was well above the Delhi smog. Needed to take a taxi or rickshaw or 30 minute walk to get to local shopping areas or the Indian Govt tourist office. Fortunately Google Maps works very well in Delhi. The hotel provided a computer with access to the internet in the lobby and this was very useful for research to see what was available locally. We booked our day trip to the Taj Mahal using Viator which was excellent.

8/10

Excellent

20 Dec 2017

Kwang Woo

Nice hotel close to a hip street in Delhi

I seems that this hotel was built in 1960s. Though a little bit outmoded, it is still a nice hotel.

10/10

Exceptional

04 Dec 2017

Ava

Nice

Check in was pleasant and easy. Staff was courteous and professional. Room was comfortable.

8/10

Excellent

01 Dec 2017

Roop

Nice loacation

I have stayed at this hotel many times. I faced inexperience check-jn staff this time.

10/10

Exceptional

27 Nov 2017

Verified traveler

The room had a very comfortable bed, a wide large desk and a good easy chair and table. The heat was working - unlike two other hotels I stayed (one five star) during this visit to India. The location is excellent.

4/10

Poor

10 Nov 2017

Disappointed frequent traveller

Close to Delhi Exhibition Hall. Thats it!

This hotel is near Pragati Maidan Exhibition Hall. Aside from this fact and a very good Italian restaurant, I will not go back to this hotel again. A four star hotel where the exterior looks dirty and dilapidated. The rooms simply have no sound proofing. The price is not even worth half of it.

6/10

Pleasant

28 Oct 2017

Verified traveler

Very Limited Breakfast

Overall experience was good but they have very limited breakfast and restaurant.

6/10

Pleasant

03 Oct 2017

yoel

A Decent hotel

This hotel in general is good. It is clean, comfortable, great location, safe, service is good, no complains at all but it is not a 5 or even 4 start hotel. knowing that I recommend this place. Property is a little beat up and Breakfast need improvements.

8/10

Excellent

06 Sep 2017

Verified traveler

Nice dinning and good room with excellent shower

Decent place for the money, good breakfast, accomdating staff, good location and a good looking room

8/10

Excellent

01 Aug 2017

Michael

Very good hotel located very close to Connaught Place. Friendly staff with large rooms with great city views (rooms are located on floors 15-21). Strong wifi and satellite TV

8/10

Excellent

21 Jul 2017

Sharath

Nicely located- not as good as it used to be.

The packed breakfast that is given is less than basic. The room amenities need some improvement.
Otherwise well located and a nice place to stay.

8/10

Excellent

07 Jun 2017

avanish

it was good stay

4/10

Poor

04 Jun 2017

S

Clean Business friendly Good food good Bar

Excellent

8/10

Excellent

25 May 2017

Verified traveler

Nice hotel with friendly staff and good amenities,

Nice hotel with good amenities generally and helpful staff; but internet connectivity is a serious issue and the free wifi is really slow. If you are looking to use the internet significantly, this is not the hotel for you. However, if you are going to vacation all day with little need for wifi, this is a good choice.

8/10

Excellent

19 May 2017

Raja

The hotel is near to Connaught Place and is availa

I have been lucky to get rooms every time I visit which is having a very good view. The rooms are very neat and clean and the staff is very cooperative. The food is excellent.

2/10

Poor

12 May 2017

rajaram

Unprofessional staff & horrible hygiene level

Breakfast horrible
Staff do not know how to speak

8/10

Excellent

08 May 2017

jeni

Nice hotel near metro blue line

Hotel was nice easy reach from New Delhi railway station cost RS60, we had a deluxe room lots of space on the 16th floor was quiet and really nice, we had room service but costly but really good service and amazing tasting food. We had breakfast which was a ok spread every morning