The Willows Training Centre

10/10

Exceptional

21 Jul 2026

Valerie

Staff were very polite and helpful. Plenty of car parking spaces and electric chargers
Nice clean room. Bed comfy and bathroom clean and spacious.
Nice walk around the lake

Partner

6/10

Pleasant

18 Jul 2026

Nicholas

Good facilities, nice bar, nice gym.

8/10

Excellent

09 Jul 2026

Amanda

Good for the price

Partner

10/10

Exceptional

06 Jul 2026

Sarah

Stayed at the Willows Training Centre. Plenty of free parking. The room was adequate albeit no air conditioning in the room which was a shame but not insurmountable - took own fan in addition to the one supplied. As a keen photographer although all the gear, no idea, the lake area was superb. Traffic was dire due to road closures so getting in to Bedford took longer than expected but found another acceptable route. All-in-all I'll be back 👍

Partner

8/10

Excellent

05 Jul 2026

Nigel

Good place to stay whilst visiting a festival in the local area. Wish the bar could have stayed open later than 11pm.

10/10

Exceptional

28 Jun 2026

Gillian

Overall couldn’t fault the place

Partner

4/10

Poor

24 Jun 2026

Colin

Stayed in the middle of the latest heatwave.
Why spend money on air conditioning in the public places and not in the rooms

Sort it out.

Self

6/10

Pleasant

29 May 2026

Matthew

Lovely little place in a really peaceful setting. It's also great to see a company embrace sustainability as well.
However, this is also their downfall as well! Unfortunately we were booked in during the hottest weekend of the year so far over May bank holiday and the only room that had proper aircon was reception!
The rest of the place was like an oven. It was awful and uncomfortable, just for this aspect alone.
The standard rooms, in comparison to Holiday Inns and Premiere Inns, and even some B&B's, was tiny. To the point that both of us kept hitting the wall either side of the bed when getting out, and it was only a standard double sized bed at that (4' 6\"!) Again smaller than competitors we've stayed at.
Add this to the lack of aircon, and it was really not comfortable at all. All rooms were ground floor as well so leaving a window open to try and get some air was not an option when not inside the room, and we were only supplied with one 6-9 inch plug in fan.
If you could replace this hotel with the Holiday Inn at Bedford Services in this gorgeous location, it would be perfect!!

Partner

10/10

Exceptional

25 May 2026

George

To be honest I wasn't expecting to be that good, the place was serene, from the time you drive in and inside.
Room was very clean.
I'd love to go back in the future for a few days.

Self

10/10

Exceptional

19 May 2026

John

Rooms are good, bathrooms are a little tired, Breakfast excellent and ample good parking

Self

10/10

Exceptional

14 May 2026

John

Just one complaint, the bed was on caster wheels which made the bed unsuitable to sit on to watch the television, everything else was really good.

Partner

10/10

Exceptional

12 May 2026

Stephen

Room was clean, it was one of the smaller ones, they have very small doubles, so be warned if you like spreading out as a couple.
Staff always freindly.
Love the free coffee and sparkiling water in the reception area and the coffee bags in the room. Makes a big difference.
Food not so good this time around.

Partner

6/10

Pleasant

16 Apr 2026

morag

having a phone number direct to the hotel or at least my 3 words for the venue would help to find the accommodation on site.

10/10

Exceptional

29 Mar 2026

Mary

Very friendly, helpful staff.
Lovely venue, good facilties.
Clean, well maintained.
Great free coffee, filtered water
Amazing eco-friendly schemes.
Would definitely go back if I was in the area

Self

8/10

Excellent

03 Mar 2026

Sarah

Clean room

10/10

Exceptional

16 Feb 2026

Zanda

Staff was excellent, very helpful and friendly. We felt very welcome. Good place to stay. The room was freshly renovated and clean.
Only he room was cold when we arrived, and it took a while to heat it up.
Breakfast was simple but enough to start the day.

Partner

10/10

Exceptional

06 Dec 2025

ALAN

Staff were polite & helpful.
Room was very clean.
I was fortunate to get a room upgrade to the Drift in, so was much spacious than expected.

Self

6/10

Pleasant

01 Dec 2025

Graham

Great hotel and facilities rooms very spacious and clean . Staff not overly friendly

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

m

Room was lovely reception very helpful restaurant food lovely gym and sauna steam room and swimming pool highly recommend

Friends_and_family Family

6/10

Pleasant

16 Nov 2025

Michael

Sparse furniture in room. No country chair to relax or stool to put on makeup just one computer style chair.

Partner

8/10

Excellent

09 Nov 2025

Jade

Lovely room and modern. Easy check in and quiet area with a good bar. Bar was expensive for drinks though.

Leisure Partner

6/10

Pleasant

25 Oct 2025

Tina

Information was non existent trying to find someone to ask was also non existent it’s ok having self service check in but more signs are needed to indicate where rooms are not have sign hidden behind reception desk. Food was excellent

Partner

10/10

Exceptional

07 Oct 2025

Nadia

I can’t fault the hotel, it was a lovely and relaxing stay. I will be back.

8/10

Excellent

06 Oct 2025

Alison

friendly staff especially Hannah in reservations who dealt with our amended booking. The bed was very comfy and cosy.
Breakfast was a bit disappointing- only one style of eggs - scrambled. Dinner was also very rushed with the preordered food being rushed out. Games facilities were good fun. An enjoyable stay

Leisure Partner

8/10

Excellent

06 Oct 2025

Sam

Nice place to stay.
Small bedroom, although as a solo travelling female i didn't feel comfortable having my window open so wide anyone could have climbed in, this did make me wake a few times in the night as it was too warm to leave open.

Staff could have been better to explain the facilities, and the food situation was rather confusing with no explanation, i was pretty much able to go and help myself to a 3 course buffet without payment or question from the team. I may have chosen this if i knew about it, but no information about.
Table scan option didn't work for ordering food, little disappointing had to join the busy bar que.
but the bar dishes where nice - not too much choice on the menu either

Business Self

4/10

Poor

02 Oct 2025

Ollie

Mattress needed replacing,

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Paul

Great location and food was okay that we had in the bar area. Only downside was the cobwebs in room and rubbish left on wardrobe shelf above hanging rail which gave an impression that cleaning not so great.

6/10

Pleasant

30 Sep 2025

mahesh

The facilities were satisfactory but the downfall is that they a power cut for 30 minutes

Business

10/10

Exceptional

07 Sep 2025

Michael

Convenient and close to main road.

Leisure Self

10/10

Exceptional

18 Aug 2025

Joe

Excellent hotel.

Helpful staff, beautifully clean hotel, great food and a comfortable bed. Aircon in the room would have been nice, it was hot weather and difficult to keep the room cool enough to sleep well.

Business

10/10

Exceptional

17 Aug 2025

Paul

Good sized rooms. Comfortable beds.Good choice at breakfast. Very convenient for major roads when travelling.
Al in all a good find.

Leisure Family

10/10

Exceptional

13 Aug 2025

Aimee

Amazing place to stay and the area around is absolutely beautiful

Leisure Partner

8/10

Excellent

11 Aug 2025

Simon

Always useful to have a shower cap with a rainforest shower.

Partner

8/10

Excellent

10 Aug 2025

Kirsty

Cricket bar with retro games, pool.tabkes, darts and sports great. Food lovely. Rooms very very warm, fan provided but good excuse to enjoy the facilities to enjoy cooler air

Leisure Partner

8/10

Excellent

03 Aug 2025

Karen

Beds and pillows a bit to soft. Bed moved as went to sit on it. No locks on the wheels of the base.

Leisure Family

10/10

Exceptional

03 Aug 2025

Heather

Comfortable bed, well rquipped room, even fan with an iron and ironing board.

Leisure Self

8/10

Excellent

27 Jul 2025

Robert

Very good price, handy for ongoing journies, friendly and helpful staff.

Leisure Partner

10/10

Exceptional

26 Jul 2025

Edmunds

We enjoyed our stay

Leisure Partner

8/10

Excellent

13 Jul 2025

Verified traveler

Overnight stay

The room was very warm even though the fan was on.
The vegetarian dish halloumi salad had lots of olives which wasn’t mentioned on menu. All the staff were very efficient
Breakfast a bit pricey.

Partner

6/10

Pleasant

06 Jul 2025

Susan

No full length mirror in the room, breakfast was appalling over cooked and cold, cold plates made it even worse

Leisure Self

8/10

Excellent

03 Jul 2025

Paul

Good location and plenty parking

10/10

Exceptional

29 Jun 2025

simon

Rest and relaxation

Lovely stay and sooooo chilled. Comfy bed and good night's sleep. Staff very friendly

Partner

8/10

Excellent

29 Jun 2025

Verified traveler

Comfortable stay

Lovely, clean room. It is on the small side but enough for solo traveller. Nice hotel. Spacious lobby. Good signposting to rooms. Free coffee on arrival. Only issue - no hot water. Rang to sort it out but went to voicemail so had cold shower.

Self

8/10

Excellent

22 Jun 2025

Penelope

A nice property which was clean with ample space for storage.
A nice room though quite hot without Aircon, though there was a fan. The reception area was spacious with lots of amenities and friendly staff.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Lisa

Amazing

Partner

6/10

Pleasant

16 Jun 2025

Paul

Comfortable rooms, but they’ve taken away the kettles so you have to walk down the hallway for a cup of tea from a machine. It’s a nice machine put sometimes you don’t want to leave your room and stand in the queue for a cup of tea

Business

8/10

Excellent

10 Jun 2025

Paul

Clean quiet rooms but they’ve taken tea and coffee making facilities out of the room so you have to walk down the corridor and use a machine. Not impressed with that. Otherwise food is good and free use of the excellent gym is always nice

Business

8/10

Excellent

08 Jun 2025

Adam

Staying in the area for a wedding. Bed was comfortable, room is clean, staff are very friendly and helpful. Checked in late but was not an issue. Bar and restaurant hours were limited so we weren’t unable to use.

Partner

10/10

Exceptional

01 Jun 2025

Tracey

Only problem was very hard to find

Business

10/10

Exceptional

30 May 2025

Stuart

Coffee machines in the corridors are a winner much easier than messing with a kettle on the room. Hotel is spotless, standard room was a little small for two people.
Will be back!

Partner

10/10

Exceptional

26 May 2025

Sebenzile

Value for money

The room was small which is to be expected given the price, bed was comfy and everything was in good orde. Really good room for the money

Partner

6/10

Pleasant

23 May 2025

Jon

Nice room, but cold with no working heating

The room was cold and the electric heater under the window didn't work. I reported this to reception.

Business

10/10

Exceptional

15 May 2025

Neil

Everything a part from the thing I wanted most ie EV charging was good. However the ability to log on to the E. On app broke me! It also didn't help that there were loads of Tesla charging stations which sometimes have Chargmo options, these of course did not.

Leisure Self

10/10

Exceptional

03 May 2025

Stephen

Excellent everything i needed on site

Leisure Partner

10/10

Exceptional

27 Apr 2025

Donna

Lovely place

Beautiful place with very welcoming staff. Rooms even come with iron and ironing board

Partner

10/10

Exceptional

27 Apr 2025

Ruth

I visited the Willows Centre for a work conference. It is a fantastic business venue. High quality and a lovely environment. I stayed a nigh and the room was to a high standard and very quiet. I'd be very happy to visit when not for a work conference. There isn't anything I wasn't extremely happy with.

Business Self

10/10

Exceptional

27 Apr 2025

Dennis

The staff were very friendly and helpful. The grounds were immaculate. And it was so peaceful.

Leisure Partner

8/10

Excellent

08 Apr 2025

EDWARD

Lovely surroundings friendly staff. Will come back in the future.

Leisure Family_with_children

10/10

Exceptional

02 Mar 2025

Laurence

Very good no problems

Leisure Family

10/10

Exceptional

27 Feb 2025

Alan

Staff are always helpful and friendly

Business Self

10/10

Exceptional

02 Feb 2025

jeffrey

Excellent Value for Money

The room was spotless, very roomy and well set out, modern and airy, the bed was super comfy. The location is set away from any main roads and has a countryside feel, so no noise on a night to upset your sleep. Also you have free access to a well equipped gym and various eateries on site.

Business

2/10

Poor

23 Jan 2025

Oliver

HOTEL UNDER CONSTRUCTION

Few rooms next to me under construction. A lot of drilling and banging. Woken up to it this morning.

Business

8/10

Excellent

17 Jan 2025

Fraser

Room was not serviced. Hangers don't make a difference. No staff near reception when trying to check out. Very disappointed compared to previous visits.

Business

8/10

Excellent

18 Dec 2024

Matt

Nice enough and the staff are good but a bit overpriced. The food and especially drinks are extortionate- £6 for a 330ml bottle of lager!!

Business

10/10

Exceptional

30 Sep 2024

Rakhee

I come to willows once every three months.

Food is always amazing. Staff are all so friendly.

Only issue is that ypu have to find the right coffee machine for your tastes.

Business Self

10/10

Exceptional

28 Sep 2024

Michelle

Good value for money, great breakfast. Smart, clean rooms.

Leisure Partner

10/10

Exceptional

26 Sep 2024

James

Lovely hotel for family. Lots of fun activities and things to do.

Business_and_leisure Family

8/10

Excellent

23 Sep 2024

Z

Good

nice location and the whole resort compound was good.
The staff was very friendly and the rooms relatively clean. Unfortunately they were not equipped with air conditioner

Business

4/10

Poor

12 Sep 2024

Mark

Eco-Bull Hotel - Just Average

This is a really, really average Motel type experience. It’s a decent room, cheap TV and a tea / coffee, little safe kind of space but nowhere near worth the money.

Some important points for anyone who might get fooled by their “Eco-hotel” kind of marketing:

The air-con in the corridors is blasting out cold air (on a cold Sept evening) and the rooms are subsequently very cold - so guests need to put the heating on which then competes with the corridor air-con as the rooms heat up. Madness! And burning up money - which is reflected in the cost - as well as CO2 expended.

All the “do-the-right-thing” signage which swamps their marketing is a classic way of saying what they actually DON’T understand nor subscribe to, really.

Other Points to note

If there’s a big Hooray Henry Party (a huge finance company block-booked the place) happening then do not expect an evening meal. The (lovely, well-meaning) young staff suggested Burger King “just over the road” as the alternative. Think on that business guests.

The corridors are dark, with a soulless grey decor and the signage for the whole complex is either confusing or non-existant. The staff I spoke to said it’s a perennial complaint of guests. See attached picture which lists room numbers back to front.

I was told that the (actually, amazing) gym “can only take ten guests” which I’m sure was not true as there were over forty pieces of equipment and loads of space. But guess what? The signage to there is very poor.

Business

8/10

Excellent

11 Aug 2024

Matthew

Mk Dons.

A great getaway

Friends_and_family Family

10/10

Exceptional

11 Aug 2024

Verified traveler

Clean and comfortable room
Check in reception welcoming and friendly. Excellent service

Self

10/10

Exceptional

03 Aug 2024

Neil

Dance

Friday night stopover, this will be the last time here for about 12 months as the venue, St Neots priory is shuting for refurbishment.

Self

2/10

Poor

24 Jul 2024

UK GSR TECHNOLOGY LIMITED

Wildly expensive and basic

Rooms feel like student dorms, no soul just basic as hell. The bar is wildly expensive for what it is £6 for a bottle of peroni is crazy. I won’t be staying again. You claim a spa also in the listing but when arrived it’s in another hotel.

Business

10/10

Exceptional

07 Jul 2024

Tracey

Really enjoyed our stay. Lovely and clean. Staff very helpful overall a pleasant stay

8/10

Excellent

01 Jul 2024

Julie

Good value

Had work in the Knowledge Centre next door, so was very convenient and good value for the tidy set up.

Business

8/10

Excellent

28 Jun 2024

Daryl

Free coffee, flavoured water,

Leisure Family

8/10

Excellent

20 Jun 2024

Lisa

Does exactly what you want. A good value hotel/conference facility. Easy parking. Nice room. Friendly staff.

Business

8/10

Excellent

02 Jun 2024

Verified traveler

Family stay.

The hotel is situated next to a nature reserve , with a spa, and wellness centre. A very good location. However I found the room to have a very strong smell of damp, there was a lot of dust on top of the curtains, and lamp shades. When closing the curtains the dust fell down and the curtains were stuck along the curtain pole, I’m not sure if the room is used often enough to be thoroughly cleaned each time as it felt very damp as though it was cleaned a while ago and left. Apart from this it is a lovely a room, with good amenties. There is a bar and restaurant within the hotel. There is a supermarket, petrol station and other stores within a very short drive away.

Friends_and_family Family

10/10

Exceptional

02 Jun 2024

Mark

Gem of a hotel

This is a gem of a hotel, when we arrived we were definitely pleasantly surprised. The hotel staff are really friendly and helpful, the room was a little on the small side but was really nice. Would definitely look to stay here again when we're down that way

Partner

10/10

Exceptional

01 Jun 2024

Sukin

Smooth service through. Amazing area. Food bit expensive.

Leisure Family

10/10

Exceptional

26 May 2024

Casson

Great stay away

Very good very nice

Business

10/10

Exceptional

25 May 2024

Neil

Dance stopover

Stopover for a few beers

Self

6/10

Pleasant

22 May 2024

Steven

Nice grounds, however been asking for receipt for stay for several days and they still have not sent it, probably an Expedia issue rather than the hotel….

Business Self

10/10

Exceptional

05 May 2024

Garry

Brilliant place.

10/10

Exceptional

06 Apr 2024

Verified traveler

Comfortable. Only overnight stay. Food could be better.

Business

6/10

Pleasant

25 Mar 2024

Saher

My recent visit was marred by a significant oversight that significantly impacted guest experience. While the accommodations themselves were satisfactory, the failure of the hotel staff to mention a planned road closure leading to the hotel created unnecessary inconvenience for myself and fellow guests. This lack of communication led to wasted time and petrol as we struggled to find alternate routes.

Despite this issue, the hotel's ambiance and cleanliness were commendable. However, I would suggest a minor improvement in room amenities by providing tissues for guests' convenience.

In conclusion, while the stay at the willows training centre had its merits, the failure to communicate the road closure overshadowed the overall experience. I hope the management takes this feedback into account for future guest interactions.

Leisure Self

10/10

Exceptional

05 Dec 2023

Jessica

Second stay here and was just as great as the first time! Shame about the breakfast £15 for buffet that had been sat under a heat lamp and gone stale and tough no fresh turnover of food.

Leisure Partner

4/10

Poor

30 Nov 2023

Mr CHRISTOPHER J

Poor Value and Cold room

Greeting at reception was nothing better than ok, disinterested and failed to really provide any information. Room was cold with only a tiny heater and the quilt was not sufficient to provide much warmth. I was given a disabled room, which in itself is not a problem but the bed slid around on casters when sat on so I don’t think it would have been very suitable had I been disabled. The bathroom was tatty, with broken panels on the wall.
I’d arrived quite late and the buffet looked very unappetising so I went to the bar where I waited 15 minute before someone arrived to serve me. Food was very average although not expensive. Had I paid £70 for the room I would have been disappointed but at £116 I felt ripped off.

Business

10/10

Exceptional

14 Oct 2023

Simon

The room is always great!

Not the first time I’ve stayed. I was left to check in via machine (the Receptionist wasn’t busy),which took a while but with help I acquired the room card and set off. The room was great with a heated towel rail and in good condition. The tea facilities were also great (milk in sachets, Yorkshire tea) and I had a very comfortable bed in which I slept better than at home because it was quiet as always.
However, before turning in I went to the bar for a nightcap. The staff were friendly but the room was cold and looked grubby with tired and uncomfortable seating.
Nevertheless I am not put off and will continue to use this hotel which is great value and very convenient.

Self

10/10

Exceptional

01 Oct 2023

June

Loved the room apart from the twin beds instead of a double was offered another room but already unpacked and to tired. Had problem with the shower handle and shower door wouldn't shut we told the receptionist they fixed shower door

Leisure

10/10

Exceptional

01 Oct 2023

Peter

Really lovely room and friendly staff will definitely stay here again.

10/10

Exceptional

28 Sep 2023

Talbot

Vfm modern location.

A different but enjoyable experience. The location is on a large complex at the end of a long and winding road. The hotel is modern with free coffee machines and also vending machines fir a midnight snack. Compact rooms supply all you need. Only down side is no AC for hot nights. My Autumn stay was fine. It's not budget but vfm. Breakfast breakfast was good and included fresh fruit sand pastries along with the usual hot selection. Overall an enjoyable stay.

Business

4/10

Poor

27 Sep 2023

Sarah

Incrrdibly expensive for a very noisy tiny little room

Business

4/10

Poor

24 Sep 2023

Michael

TV didn’t work an cockroach in bathroom

Business

8/10

Excellent

11 Sep 2023

Oliver

Really good stay room was great and overall really good value for money.

10/10

Exceptional

05 Sep 2023

Derek

Good hotel

Great hotel, will use again

Business

10/10

Exceptional

24 Aug 2023

Gary

Better than you would expect from the name

It was a little strange going to a training centre for a hotel stay, but I found it to be better than some of the well known common hotels. The staff were all friendly, it was spacious and clean and the food was good

Partner

8/10

Excellent

09 Aug 2023

Victoria

good location

good location & just what we needed

Business

10/10

Exceptional

07 Aug 2023

Gwenda

Guest

The Willows is in a very quiet area. Parking was good. Amenities in the area were not great but food on site was good. Near A1 but no traffic noise. Plenty of green space. Would stay again

Staff very friendly

Self

8/10

Excellent

24 Jul 2023

Verified traveler

Lovely hotel. Friendly reception and bar staff. Expensive bar. Basic rooms but pleasant enough

Partner