Name: The Stratton House Hotel
Address: London Road, Biggleswade, SG18 8ED, GB

6/10

Pleasant

12 Jul 2026

Debbie

Location good, only stayed one night, which when you just need somewhere to put your head is sufficient enough! Rooms aren’t massive, but clean and has everything you need, location and price is key for this stay!

Family

6/10

Pleasant

05 Jul 2026

John

I booked a Superior room and I was given a room which had just been refurbished but I would not class it as Superior. It was quite small and the shower/ toilet was very cramped. The room window was very close to the extractor vents from the kitchen which was very noisy until 10pm and started at 7.30 in the morning. The room was also very hot which would be ok in the winter!
The staff were helpful and gave us a larger room for the second night which was better ventilated and more comfortable.

Partner

10/10

Exceptional

03 Feb 2026

Mark

It was excellent value. The staff were responsive and polite. Thank you!

Friends_and_family Friends

8/10

Excellent

05 Jan 2026

PAUL

Room a bit dated, but it’s a very old hotel. Lovely breakfast.

Partner

8/10

Excellent

28 Oct 2025

Michael

The room was clean, morning staff excellent, food excellent. Many rooms being refurbished. Evening manager could have been more helpful, they were closing when we arrived.

Friends_and_family Friends

8/10

Excellent

26 Oct 2025

Alistair

Great value food lovely

Partner

6/10

Pleasant

13 Oct 2025

Elishia

Room didn’t feel very clean,

Partner

10/10

Exceptional

07 Oct 2025

Duncan

Slept relly well.

2/10

Poor

12 Sep 2025

Mark

Worst say in any hotel

This hotel is well below its rating room very modern if you get a new room!
But if you get a Newley refurbished room your in for a treat showers done work and rooms are hotter that the sun, shower head has about 3drips and you can’t ever get even warm I wouldn’t stay at this hotel again if they said it was free!!!!!!! Simply terrible

Business

10/10

Exceptional

11 Sep 2025

ian

nice hotel, great value for money.

Business

8/10

Excellent

06 Sep 2025

Anthony

2 night stay visiting family. Have not stayed here for a while. Suite was lovely. Sloping roof and uneven floor took some getting used too but lovely that the essence of the old building has been kept.

Partner

6/10

Pleasant

31 Aug 2025

Anthony

Character hotel, needs a bit of tlc

Mix up on a couple of rooms but we sorted that ourselves. Wife and I were in the \"suite\" which is obviously on the top floor. Bed was comfortable, bathroom and toilet were separate and not really suitable for tall people due to the roof sloping. We were only in for one night so no real issues but upstairs could do with some tlc

Friends_and_family Friends

8/10

Excellent

30 Aug 2025

Geri

The breakfast was lovely and had a lot of choice. Hotel is clean.

Leisure Friends

6/10

Pleasant

11 Aug 2025

Victoria

Was asked to check in before 8pm and told no one would be there after that time

Business_and_leisure Family_with_children

6/10

Pleasant

05 Aug 2025

Paul

Motorbike trip

Nice affordable room for a quick overnight stop on a road trip.

Didnt feel that welcome on arrival if i am honest. I accidently walked into the restaurant which was empty in all my bike gear as the external door was open. I was abruptly told i shouldnt walk through there and should go around the carpark. Maybe dont leave the door open then or put a sign up.

Spent quite a lot of money on beer in the hotel bar. The woman serving in the bar was great and really friendly.

Managed to park my bike and chain it to a railing. Lots of vans in the carpark which helped keep it from view.

I would stay again but wont walk through the restaurant to save getting moaned at.

Self

4/10

Poor

27 Jul 2025

E S

Basin did not drain properly
No hairdryer in room, did ask but nothing happened!!
Had to wait 20mins for a table at breakfast, she did serve me in the end in the bar yesterday.
Today I sat with someone on their table.
No one on the reception did ring the bell, but nobody came.
I do not recommend this hotel even if the staff were very polite

Self

6/10

Pleasant

19 Jul 2025

Graham

Could do with updating if the rooms

The hotel was clean enough it just needs a little updating, the bathrooms look like something from the 1970’s, but it was reasonably inexpensive so you get what you pay for. The bar and the terrace were comfortable and pleasant enough.

Friends_and_family Family

8/10

Excellent

03 Feb 2025

Martin

Some of the rooms are very small, but the bar and food are excellent.

Business

6/10

Pleasant

19 Jan 2025

Anne-Marie

Room was not great cold & damp with uncomfortable beds poor mattresses smelt musty & damp in room

Friends_and_family Family

6/10

Pleasant

10 Jan 2025

Mary

Likes: the breakfast was fabulous - even though it was over Christmas; the staff were extremely helpful, especially on Boxing Day.
Dislikes: the bedroom blinds were broken, the pillows were insufficient and the filling was coming out of the end of the pillowcase; there was another in the wardrobe but it was in the same condition (bring your own pillow!). The shower tray filled up with water before the water temp was warm enough, so much so that I was afraid the tray was going to overflow. Also, I could hear everything that was going on in the next room (not pleasant).

Leisure Self

6/10

Pleasant

26 Dec 2024

Jane

Great that we were able to check in early which was really appreciated, staff were friendly & welcoming.

Room 33 is at the top of the building & is a large room with plenty of storage but just a small window which wasn’t a problem. The bathroom is a decent size but it’s virtually impossible to use the bath & hand shower due to the very low sloping ceiling, I found it really difficult & I’m only 5’ 4”

We stayed for breakfast, staff were lovely, breakfast (mushrooms & egg on toast) was ok but we felt the mushrooms could’ve been cooked for longer & seasoned but it was ok.

Not an expensive place to stay, staff are friendly & it was convenient 😊

Leisure Partner

6/10

Pleasant

19 Dec 2024

Julie

Very central to the town, brekkie was lovely. The rooms are very tired and in need of an upgrade especially the bathrooms. We had a room right on the main road so didn't sleep great

Leisure Partner

6/10

Pleasant

15 Dec 2024

Alan

You do not allocate a room with an old bed and mattress in it. I was unable to sleep as every time went to turn over a spring would dig into me and wake me up. Every move left the mattress groaning as whatever padding was originally in there was now almost non existent. Whoever owns this hotel should put their hand in their pocket and buy a new mattress and vase, they are not expensive.

Leisure Self

4/10

Poor

14 Dec 2024

Philippa

Staff were helpful. The downstairs public areas are good and welcoming. The accommodation however is pretty sad and needs a lot of attention.
It was so depressing that I actually stayed on a friends sofa for the second night instead.
I never leave negative reviews. So be warned.

Leisure Self

6/10

Pleasant

11 Dec 2024

Verified traveler

Room very basic, not the cleanest and old in style, food in the restaurant was outstanding though

Business

8/10

Excellent

08 Dec 2024

Russell

Bit dated but nice hotel

Leisure Family

8/10

Excellent

07 Dec 2024

M

Clean tidy hotel close to town centre

Familiar hotel with clean comfortable beds. Good value for a Sunday night

Partner

2/10

Poor

07 Dec 2024

R

Dirty walls, rattling doors, uncomfortable

No parking was available on site, had to pay to park in nearby carpark, hotel offered no compensation for this.
The room was very dated with dirty marks on the walls, the mattress on the bed was very uncomfortable, could feel the springs and it was so noisy when you moved. Tv remote didnt work the tv, the shower was next to useless water trickled out and if you turned the head upside down the water didnt even spray out. The door to the room rattled and banged wherever some one els opened the door to there room which was annoying. Luckily i only stayed for one night and had to leave early for work definitely wont be recommending.

Business

10/10

Exceptional

29 Nov 2024

Michael

Good location the room was clean and warm staff were friendly

8/10

Excellent

22 Nov 2024

Janet

Large bar area which was very useful for several friends to join me for coffee. Comfortable restaurant with wide menu choice and excellent food. Attractive seating area in the bar around large circular tables in the bay windows, however the cusioned seating is badly split with stuffing coming out. This is unsightly and unpleasant to sit on these.

Leisure

6/10

Pleasant

19 Nov 2024

Elaine

Friendly staff, excellent breakfasts. Unfortunately room bit shabby.

Leisure Self

8/10

Excellent

07 Nov 2024

Carol

Good budget hotel and excellent breakfast. I had a single room which was clean but the bed was tiny! Will definitely book a double next time. The room was very warm and the window painted shut so a safety issue there

Leisure Friends

8/10

Excellent

06 Nov 2024

Andrew

Very good evening meal. Breakfast OK, but far from the best I've enjoyed in hotels over the last few years. Pleasant staff. Comfortable room.

Business Self

10/10

Exceptional

30 Oct 2024

Jason

Perfect for a cheap getaway
Quiet too
No real complaints for the money

Leisure Family

8/10

Excellent

27 Oct 2024

ROBERT

Staff were very efficient & friendly

Leisure Partner

6/10

Pleasant

26 Oct 2024

Jessica

Great other than the other guests having a domestic in the hallway at 2am

Business

8/10

Excellent

20 Oct 2024

Paul

Absolutely did what it says on the tin, a budget stay and above expectations!

2/10

Poor

13 Oct 2024

Lee

Honestly I’m not sure where to start! It was quite simply the most uncomfortable stay in any hotel that we have ever experienced. Nothing about the hotel warrants any positive feedback

Partner

10/10

Exceptional

11 Oct 2024

graham

Nice friendly welcome, comfortable large room good, choice of evening meal and breakfast

Business

2/10

Poor

08 Oct 2024

Verified traveler

Very very Disappointing

We had a family room booked and was not warned that it would mean climbing four flights of stairs to get to the second floor. We had an 86yr old with us and weren't even offered help with bags. The person who checked us in couldn't give a damn. When we got to the room it was disgusting. The carpets were frayed, the walls had marks, there were only two tea cups and they were dirty. There was no soap in the toilet and the whole hotel was boiling hot. There was bugs everywhere and all the windows were dirty. We were in the attic space and the bathroom had no windows and no working extractor fan. We only stayed one night so as soon as we woke up, we left.

Friends_and_family Family

2/10

Poor

01 Oct 2024

Verified traveler

Never again

Dirty towels left in the bathroom when I arrived, heating didn’t work because they only turn it on during winter even though it was cold and raining outside. kettle didn’t work, bed was uncomfortable. I booked two nights stay but left after the first night. i work in St Neots which is two stops away but I’d rather head back to London stay in my own bed and risk the long journey in the morning then stay here that is nearer to my place of work.

Business

8/10

Excellent

27 Sep 2024

Ed

Room was clean pub area very good but hallways etc look very beat up.

4/10

Poor

24 Sep 2024

Gregory

Lack of housekeeping.

Leisure Partner

4/10

Poor

22 Sep 2024

Tom

The pub below the hotel was lovely. Staff were very accommodating and there were lovely food and drink options.

The room however was quite disappointing. Marks on bedding and dirty facilities made for quite a surprise to an otherwise quaint little pub.

Serious upgrades to showers is needed, at the time of writing, the options are scolding hot or freezing cold!

The ‘Kingsize’ bed is fit for a jester. Off kilter and uncomfortable with pillows would be mistaken for paper are also an area for an upgrade.

Redeeming factor being the staff were prompt and able to help at the drop of a hat for the needs of our one night stay.

Leisure Partner

6/10

Pleasant

22 Sep 2024

Fiona

The staff are very friendly and helpful, the breakfast was very good, and the bar and reception area are well kept.
However the rooms are needing renovations! Bathroom was grubby and old. Showers need replacing, along with toilet, carpets in room.
The bedroom looked like it had been updated, nice wallpaper, bed was ok, however pillows were awful, very thin and cheap.
Room was very hot, even with window fully open all night.

Leisure Friends

4/10

Poor

21 Sep 2024

TOM

I’m under no illusions that’s this is a budget pub hotel but my room and the hotel aspect of this venue were gross. The room specifically had stained curtains, dirty walls and fixtures and I think there was even bbq sauce on the wall by the bin. The toilet was not cleaned and the floors had crumbs and debris on it.
The bed was comfy but one of the pillows didn’t have a cover so you could see the discolouration and stains of time and use - in short I didn’t sleep well for feeling the entire environment was just dirty.

Friends_and_family Friends

6/10

Pleasant

19 Sep 2024

Stuart

Room 5, a little small & the bed wasn't the most comfortable I've slept in. Staff are brilliant - helpful & friendly.
Menu isnt very big so as a mildly fussy eater there was only 1 option for my meal ( my fault for being fussy ) however the menu changes fairly regularly.
All in all it wasnt too bad & I would stay there again

Business

6/10

Pleasant

08 Sep 2024

Jenny

This property is a typical pub room but needs a really good deep clean. The ceiling of the bathroom was pretty mouldy. The beds are also not the most comfortable. But we had one nights sleep and a nice dinner in the pub.

Leisure Partner

4/10

Poor

02 Sep 2024

Verified traveler

Rooms outdated, no AC and old dusty carpets. Breakfast lovely

Friends_and_family Family

10/10

Exceptional

17 Aug 2024

Ricky

It was a fit for pride room. Dates, dusty and a small single bed. But clean towels and quiet. Thankfully I wasn’t there to do more than sleep

Self

10/10

Exceptional

15 Aug 2024

Carleen

Great location

Leisure Family

10/10

Exceptional

12 Aug 2024

Paula

The pillows were cheap.
The vertical blind was broken and served no purpose.
The toilet brush was absolutely filthy.
Overall the room needs freshening up and a bit of tlc

8/10

Excellent

28 Jul 2024

Melanie

The property carpets are very stained and could do with cleaning. The carpet at the strip between our bedroom and bathroom was frayed and large pieces were sticking up. The toilet bowl was very stained around the edges.

Leisure Partner

10/10

Exceptional

25 Jul 2024

Sue

Comfortable stay

Extremely friendly, excellent food, clean comfortable room.

Partner

8/10

Excellent

15 Jul 2024

Victoria

We enjoyed our stay though late night crowds walking past can be very loud. This is not anything against the actual hotel just was awoken quit a few times both nights we stayed.

4/10

Poor

08 Jul 2024

Mateusz

dirty bathroom, no water pressure, I found a hair in the coffee mug.

8/10

Excellent

30 Jun 2024

Verified traveler

It was an enjoyable stay with a very good breakfast. Our only complaint was a very loud banging door.

Partner

6/10

Pleasant

30 May 2024

Debra

Bed very hard didn't sleep well ...booked breakfast think there should of been continental breakfast as well as cooked...ect cereal..fruit ..juice ..for the price ..on first morning we had lovely mature lady serving...very helpful and couldn't do enough..second morning young girls just left coffee and hot water on bench said help urself...i like to be served my coffee

Leisure

4/10

Poor

22 May 2024

Robert

Poor hotel

I wasn’t paying for a 5 star room or other facilities but I do expect a warm room with working radiators I know it’s May but on the 21st May it rained all day the temperature had dropped a good bit so let’s have the choice warm or stay cold, the shower was very very poor the cubicle was so small that it was difficult to move in it the shower was just very poor
For gods sake just invest in the plumbing for your benefit as well as the paying customer
Avoid not very good

Business

6/10

Pleasant

14 May 2024

sarah

Room was very spacious, cleanliness not very good, bed was good size and sheets seemed clean but very uncomfortable, very upset with bathroom and toilet, both could do with updating also stains on carpet floor,no view at all from window just a brick wall,

Partner

8/10

Excellent

12 May 2024

Karen

Nice modern bar and restaurant area. Spacious room. Bed was a bit small, but comfortable. Our bathroom had a shower over the bath, but no shower door or curtain, making it a little bit awkward.

Leisure Partner

6/10

Pleasant

07 May 2024

Maureen

Nice local hotel

Leisure Partner

4/10

Poor

27 Apr 2024

Hayley

Friendly check in.
On inspection I found my mattress had no protective cover on ,or the pillows. , mattress was covered in peewee stains.I wish I could upload the picture!.
Such a let down for the Hotel, I’ll not be back if they think this is acceptable.

Leisure Family

10/10

Exceptional

17 Apr 2024

Patricia

It was lovely and everyone was kind and professional

6/10

Pleasant

28 Mar 2024

I W L

Basic accommodation that fitted the bill

Basic room facilities that fitted the bill for an overnight stay. Breakfast, cooked only, very tasty and staff very friendly and efficient

Self

8/10

Excellent

24 Mar 2024

Jaspal

Was very noisy, could hear the floorboards creaking from upstairs rooms. Weren't given the wifi code either and TV didn't work without it.
However was a good price and had car parking.

6/10

Pleasant

22 Mar 2024

Michael

One night stay

Rooms were dated and in need of upgrade. Even just a new mattress and pillows would be good! I stayed on a Saturday night and was street facing, being an old building you can hear a lot of noise from outside.
The breakfast was fantastic, and service in the morning was good. This was the main reason for the rating.

Self

4/10

Poor

13 Mar 2024

Bridget

Breakfast very disappointing. No fruit juice … no cereal … no toast unless with a cooked breakfast. Tea extra to the muffins and poached eggs .

Leisure Family

4/10

Poor

06 Mar 2024

Verified traveler

Not the best...

Cost to stay was extremely reasonable in comparison to others in the area however, this came at a cost. The TV didn't work, the cold tap wouldn't work in the morning, the bed was extremely uncomfortable (had the floor been cleaner, sleeping there may have been an option).
As stated, very cheap but you would expect the basics of working facilities within the room and cleanliness none the less.

Business

8/10

Excellent

19 Aug 2022

Julie

Stay was good polite and courteous staff

Friends_and_family Friends

6/10

Pleasant

20 Jul 2022

Ray

Basic Rooms, Nice Bar

Staff were friendly & the bar was very good. Rooms were at best basic. The temperature on the shower was uncontrollable.

Partner

6/10

Pleasant

06 Jul 2022

Paul

Staff friendly check in simple & efficient. Room is clean very simple but very warm. Window had double glazing which cut out the traffic noise but down side could not open window to let in any fresh air. We had to use the provided electric fan to attempt to sleep. Restaurant menu not to our taste and not cheap. We found excellent alternative eateries in town only a short walk away. Breakfast would benefit from a simple non cooked option (cereals toast croissants etc) but blueberry pancakes with bacon and maple syrup were very good. We were in the front in the old part of the building. Maybe other rooms would have been better but as the hotel was fully booked there was no chance of testing that theory. Thee star rating is maintained.

Leisure Partner

4/10

Poor

29 Jun 2022

KARL

Nice hotel, could do with more cleaners.

The hotel itself is lovely, a bit dated but to me thats not a problem.

Last time I stayed, all was well, but this time, a few little niggles.

No soap in the bath or shower, and behind the bed hadn't been cleaned or dusted for quite a while.

I had to leave early, so didn't have time to raise this at the time. Im sure its just a one off, and I'd be happy to stay again.

Business

2/10

Poor

19 Jun 2022

Sharon

Like sleeping on a roundabout. Very noisey, thin walls, busy road. Unfriendly staff. Tiny room, no hangers, bed right against the little wardrobe, kept banging my face against it. Cheap products

Leisure Partner

8/10

Excellent

03 Jun 2022

Anthony

A warm welcome, room was clean and tidy. Will stay again

Partner