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The Embankment

Bedford · United Kingdom

The Embankment BedfordView location

9.0/10Excellent307 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition8.8/108.8
Neighborhood9.0/109.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Embankment

Enjoy a stay at The Embankment, an upscale inn located in Bedford, a short drive from St. Paul's Church and Bedford Park. Start your day with an English breakfast (fee applies) at the onsite restaurant, later relax with a drink at the bar/lounge.

Each of the 19 guestrooms features a flat-screen television with cable programming, complimentary Wi-Fi, and tea/coffee making facilities. Guests can also make use of the free on-site parking.

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With a stay at The Embankment in Bedford, you'll be a 5-minute walk from Panacea Museum and 5 minutes by foot from Living It Up Performing Arts Centre. This inn is 13 mi (20.9 km) from Woburn Safari Park and 0.3 mi (0.4 km) from John Bunyan Museum.

Stay in one of 19 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. The front desk is staffed during limited hours.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    The front desk is open daily from 7:00 AM - 10:30 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 20 for adults and GBP 10 for children
    • Pet fee: GBP 25 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Panacea Museum 0.4 km / 0.2 mi
Living It Up Performing Arts Centre 0.4 km / 0.3 mi
The Higgins Bedford 0.4 km / 0.3 mi
John Bunyan Museum 0.4 km / 0.3 mi
Russell Park 0.5 km / 0.3 mi
St. Paul's Square 0.5 km / 0.3 mi
St. Paul's Church 0.6 km / 0.4 mi
Bedford Corn Exchange 0.6 km / 0.4 mi
Oasis Beach Pool 1.3 km / 0.8 mi
Priory Country Park 1.7 km / 1 mi
Bedford Park 1.7 km / 1.1 mi
Goldington Green Park 2.6 km / 1.6 mi
Brewpoint Bedford 3 km / 1.9 mi
Bedford and County Golf Club 4.4 km / 2.7 mi
Box End Park 6.5 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 19
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Terrace
  • Luggage room
  • Bar
  • Restaurant
  • Meeting room
Show 2 more facilities & services
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    The Embankment

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE RIVER VIEWDouble or Twin • DELUXE RIVER VIEWDBT.DX-RV

    Photos are not available for this room type.

    The Embankment

    Double or Twin DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    The Embankment

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    The Embankment

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    The Embankment

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    The Embankment

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Embankment

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    The Embankment

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV

    Photos are not available for this room type.

    The Embankment

    Room RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Embankment

9.0
Excellent
307 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.8 /10
Neighborhood
9.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
shaun
Fantastic stay last night, came for a event at milton keynes bowl. Brilliant hotel had breakfast which was amazing too. Will return for sure 👌
10/10
Exceptional
12 Apr 2026
John
Amazing staff and good food
10/10
Exceptional
03 Apr 2026
Mackenzie
Fantastic place to stay, friendly staff, lovely facilities
Self
10/10
Exceptional
23 Feb 2026
Andrew
Room ticked all the boxes.
The staff were friendly and most helpful.
The breakfast was delicious.
Lovely hotel ideally placed overlooking the strand/ water.
Partner
8/10
Excellent
21 Feb 2026
Jeffrey
The room was basic but comfortable, staff were excellent food and drinks great. Pub has a good atmosphere, eclectic mix of customers adds a boho vibe.
Partner
10/10
Exceptional
28 Oct 2025
stephen
Very nice room over looking the embankment . Staff very friendly and service excellent .
Partner
10/10
Exceptional
18 Aug 2025
Mike

Nicest place in Bedford

Room, Breakfast and staff all great!
Friends_and_family Friends
8/10
Excellent
28 Jun 2025
Tracey

Nice overnight stay

We booked because we were going to enjoy dinner on the terrace with some music entertainment as advertised on their website. Unfortunately this was a mistake and should have been removed from the marketing. Katie was very helpful and as we couldn’t cancel the booking she arranged for a reduction on our meal cost. Our meal was lovely, plenty to choose from.
The room was acceptable, big comfortable bed. We were on 2nd floor so it was hot and the fan was ok but minimally effective in cooling the room. Bathroom was standard. Tea tray was great with good sized mugs and plenty of milk sachets.
We were woken too early by people in the room next door allowing their room door to slam.
Breakfast was great with plenty of options. Hot, tasty and well presented.
Partner
10/10
Exceptional
23 Jun 2025
Pam
Stayed for one night. Very welcoming. Lovely position by the river. Good food. Would stay again.
Business Self
6/10
Pleasant
12 May 2025
wesley
I think the bar manager was a bit stressed & i am not used being told at 9.24 the bars closed as they have started clearing up.He did furnish us with drinks & let us sit outside but put a slight downer on an otherwise nice stay
Business
8/10
Excellent
25 Apr 2025
Sheena
Friendly staff in this hotel, food excellent and varied.
Lovely big bedroom, comfy beds with vintage furniture, bathroom could do with a bit of a makeover. Superb view looking over the river with the swans and ducks.
No lift in the hotel so I did struggle with the stairs.
Leisure
4/10
Poor
19 Apr 2025
Guy

Not good enough. Poor and disappointing

Disappointing first bedroom 203 the bed was like concrete. Then the second bedroom 108 the show was broken. Why did hotels insist on putting you in their worst rooms if you book with Hotels.com, and forget the room upgrade if you are a gold member.
Partner
10/10
Exceptional
13 Apr 2025
Lee
Had a great stay at The Embankment!
Was met by the very enthusiastic Bethany who made check in a real pleasure and gave us some local recommendations which turned out to be fantastic! Room was clean and comfortable.
Tea and coffee was of a high standard, as we're the biscuits! Bar area had a really good vibe and all staff we met/viewed were friendly and professional. Well done all, would definitely stay again.
Leisure Partner
8/10
Excellent
06 Apr 2025
Diane
The check in was slow as there is no one permanently on the desk. The parking is very limited.
Leisure Partner
8/10
Excellent
05 Apr 2025
Joanne
Perfect location opposite the river and 5 minute walk to the town centre.
Good service but very busy so quite often no one on the reception area.
Friends_and_family Family
10/10
Exceptional
18 Dec 2024
Emma
Perfect location on the river. Great food and drink.
Leisure Family
6/10
Pleasant
24 Sep 2024
andrew
Was unable to stay in the same room as had to book second night separately. Luckily the second room was far superior though I paid less money. Will not stay here again
6/10
Pleasant
23 Jul 2024
Thomas

What you would expect from a pub

Staff seemed exhausted and every time I needed something they took a bit of time getting to me. Once they did, they were friendly and helpful.
Room was clean, but the bathroom left a lot to be desired. The toilet had brown stains at the bottom of the bowl and there were questionable deposits around the bottom of the shower.
The room was very warm and the windows could not be opened. I commented that my room was hot and I was told it was an old building. A fan was provided, but leaving it on all night did create a fair bit of noise.
However, the bed was comfortable and the tea and coffee provided were good.
The food in the restaurant was good, and a walk along the river in the evening was pleasant.
So overall, not bad for a room in pub.
Business
10/10
Exceptional
08 Jul 2024
Neil

Fabulous hotel!

Fabulous stay, the hotel is lovely with friendly and helpful staff. Our room was really lovely overlooking the river, with a large comfortable bed. Breakfast was delicious. Would definitely stay here again.
Partner
8/10
Excellent
05 Jul 2024
Colin
Beautiful and conveient position. Very friendly helpful staff.
Leisure Partner
10/10
Exceptional
16 Jun 2024
Simon

Great

Amazing, great staff. Short stay but so relaxing.
Partner
10/10
Exceptional
09 Jun 2024
Gary
Good size room and very clean, good room amenities.
Friends_and_family Friends
6/10
Pleasant
06 Jun 2024
Andra
The location is lovely as you can walk along the canal. However, the room was very warm with no way to adjust the temperature. A fan was provided at bedside. The toilet was running when I first entered and I couldn’t get it to stop. Front desk clerk was very nice and helped me upstairs with luggage as there is no elevator. The restaurant was too busy for good service. Food was mediocre.
Leisure Partner
10/10
Exceptional
19 May 2024
Keely

Great place to stay or visit

Lovely rooms with a vibrant bar and restaurant.
Business
10/10
Exceptional
01 Apr 2024
Elena
Amazing staff, great location and delicious food!
Leisure Family_with_children
8/10
Excellent
04 Dec 2023
Colin

Good value stay

Large family gathering the staff really helpful and the food was good. Stayed overnight and the room was very clean and large, little noisy as we were at the front but not a real problem. Brerakfast was very good
Partner
10/10
Exceptional
08 Nov 2023
William
The staff at the Embankment are amazing, friendly and helpful! They made my stay a great experience and would gladly stay with them again. They were so understanding of our emergency, and allowed us a late check out with no hassle. And amazing staff, thank you! The property was extremely well maintained and clean, very cozy and comfortable room. The property has lots of amazing touches that make it comfortable and welcoming. I would definitely recommend a stay.
Leisure Friends
8/10
Excellent
30 Oct 2023
Eddie
great bed & breakfast
Business Family
6/10
Pleasant
27 Oct 2023
Verified traveler
Room was extremely basic. Its a pub with s fewcrooms as opposed to a hotel. No one was available for check-in, waited ages, when i did check-in,there were no towels, had to ask. Way over priced. Would not stay again
Self
10/10
Exceptional
24 Oct 2023
kate
Beautiful location! Staff so attentive
And friendly . Food was excellent .
Leisure
8/10
Excellent
28 Sep 2023
Diana

Great hotel!

Everything was great - friendly staff, nice interior and wonderful atmosphere!
Friends_and_family Family
10/10
Exceptional
18 Sep 2023
Linda
I stayed 2 nights in the hotel and was joined by family for dinner on the second night. The meal wasn't cheap but it was very good as was the service so worth the money.
My room was clean, comfortable and quiet with a lovely modern bathroom and a very good selection of teas and coffees, hot chocolate too and bottled water.
I would stay there again but I would ask for a room on the first floor this time because at 71 and with medical issues I found the last flight of stairs exhausting.
Overall, lovely hotel in a beautiful location.
Leisure
10/10
Exceptional
15 Sep 2023
christine
We were attending a wedding down the road and decided to stay overnight in your hotel. The room was clean and well stocked with tea and coffee but disappointed that there was not enough milk in the room. What was great was that we had an amazing view of the river from our hotel room. The breakfast was served hot and we got what we ordered. The breakfast was very filling with as much tea and coffee that we could drink. Staff were very friendly and lovely to talk to. Would stay there again.
Partner
10/10
Exceptional
27 Aug 2023
Patti
So quaint, convenient and reasonable price - everything you need. My pic every time I come to Bedford
Leisure Family
10/10
Exceptional
03 Jul 2023
Verified traveler
Great location for Bedford Park concert
Friends_and_family Friends
10/10
Exceptional
26 Jun 2023
Phillip

Great enjoyable stay

Lovely hotel, great food, amazing staff and brilliant location.
Friends_and_family Family
8/10
Excellent
25 Jun 2023
David
Comfortable and clean room but rather warm, although there was a large fan. Only had breakfast which was good. Small car park at rear which was full when we arrived so had to use on-street parking which is payable at times. Fortunately a space became available in the car park later in the day. Would stay there again but parking could be a problem.
Leisure Partner
8/10
Excellent
21 May 2023
karen

Lovely stay

It was our 1st stay here. Managed to park onsite. Lovely quiet location opposite the river. Nice outdoor seating area.
Pub / resturant had good vibe nicely done. The building is old but well maintained inside and out.
Our room was nice and quiet with usual things you find in a hotel room -cant complain and the bath towels were nice and thick.
We ate in the pub on the 1st night both had burger and chips which we didnt find that nice and was expensive. Breakfast was good but no cereals available.
Would stay here again . Good base to get into central London with fast regular trains. ( approx 15mins walk to station)
Partner
10/10
Exceptional
23 Apr 2023
Tracey

Great stay 😊

The room we booked was great but my partner loves a bath. Rachel who checked us in looked at availability and was able to upgrade us to a gorgeous room with a bath. The room was lovely with views over the river. We are locals so know how lovely this area is.
The free breakfast was also great, loved the authentic produce. Service was a bit erratic though.
In all a great staycation, thank you x
Partner
10/10
Exceptional
21 Apr 2023
Johanna
Always happy to return. Nice to see a familiar face from my last stay over a year ago.
Friends_and_family Family
10/10
Exceptional
06 Apr 2023
mark

Lovely spot near the river

Great location - and on a sunny day .. simply stunning
Business
10/10
Exceptional
03 Apr 2023
Jennifer

Good value

Good value, clean room with good power shower. Good selection of tea and coffee. Manager very friendly and good customer service. We ate in the pub and the food was fine not excellent.
Partner
10/10
Exceptional
26 Mar 2023
Lisa

Overview

Fabulous hospitality great food with a stunning view
Little issue that was rectified so will stay again
Partner
10/10
Exceptional
24 Mar 2023
David
Staff were as always very polite and friendly. The meal I had was excellent and the room as expected was comfy, warm and clean.
Also a destination of choice.
Business
10/10
Exceptional
24 Mar 2023
Rebecca

50th birthday roadtrip

Accommodation and staff were perfect!
Warm and welcoming and just a generally great vibe in the place.Great position overlooking the river,near bars,restaurants, and shops.Breakfast was lovely and although we didn't eat in the restaurant in the evening the room and menu looked amazing.Would definitely recommend!
Friends_and_family Friends
10/10
Exceptional
10 Mar 2023
Mark

Great character, comfortable, friendly and cosy

Stayed for 2 nights on the first floor when down for work. Spacious room, comfy bed, good size bath. Staff friendly. I was a little worried about noise given that downstairs is a pub/restaurant but it was fine as it closed at 11pm I think. Dinner menu a bit expensive so I decided to eat at local restaurants but the breakfast was delicious with lots of choice. Nice to get salmon and scrambled eggs for example rather than just usual full english options. I would stay here again.
Business
10/10
Exceptional
14 Feb 2023
Linda

Lovely 'countrified' hotel on the edge of Bedford

Second visit to this hotel, comfortable and friendly. Check in was quick and room was ready. The room was large, a little chilly when we entered. Turned the radiator on and it soon warmed up. Room was at the back of the hotel, no view, but very quiet. The shower was not as clean as I remember from first visit (obviously different room) - only let down. Had afternoon coffee in bar, a good cappuccino. Breakfast was also very good, menu had a lot of variety. Will visit again.
Partner
8/10
Excellent
09 Feb 2023
Diana

Yes, you should stay here.

Fantastic riverfront location very close to Market Square, super nice staff, good parking, comfortable bed & room, great food & pub! Ask for a room with a view. Only negatives were thin walls and lots of door slamming. Owners may want to invest in door dampers.
Self
10/10
Exceptional
07 Dec 2022
Ed

Great staff and hotel!

Perfect. Great staff and breakfast.
Business
10/10
Exceptional
30 Nov 2022
M

Great stay

Enjoyed our short stay. Everyone we met was extremely pleasant and helpful.
Partner
8/10
Excellent
16 Nov 2022
Mark
Staff were lovely, rooms were clean but needed some tlc
Leisure Partner
4/10
Poor
14 Sep 2022
Caroline

Disappointing

The rooms were stiflingly hot even with two fans going in the room it was impossible to sleep. We got up at 4:30 and left as we were so uncomfortable.

The menu was also disappointing although what we ordered came as described I think the menu could have been a bit more imaginative
Partner
4/10
Poor
25 Jul 2022
Carolyn
Unable to open window, no ventilation in room. Fan provided but room was very hot. Paid for family room (double bed and sofa bed) but this was a double room with rollaway bed. Not a lot of storage space and room was small and on top floor with no lift and I wasn’t informed of this. Very disappointed trip. Won’t use this hotel again. Overpriced and dated.
Friends_and_family Family
6/10
Pleasant
15 Jul 2022
amanda
We didnt realise it was a pub but its in a nice position oppiste the river. It was a hot day and has no aircon but had a good dyson fan in the room. The rooms are dated and the floor was uneven . The bathroom was ok but could be cleaner , rhe plastic on the bottom on the shower screen was old and dirty. We opened the windows and there were lots of cobwebs. The bed was comfy and the breakfast was lovely and good quality ingredients. The service the was very good in the bar and restaurant.
Partner
8/10
Excellent
11 Jul 2022
Laura

Great hotel but be aware of limited parking

Good things - nice room, no single-use plastic toiletries (larger bottles available), fluffy towels, tea/coffee/water provision generous, friendly staff

Things we struggled with - no space in the car park so I had to park on the street and walk a few mins which meant I needed to carry my baby and luggage in using a pram which I then couldn't get up the stairs (was planning on just using a carrier for the short distance from the car park), and very busy pub on Saturday night which noise-wise wasn't horrendous but it made checking in quite hectic
Self
8/10
Excellent
28 Mar 2022
claire

Nice room/location.

Stay was good until it was time for breakfast. Took over 20 minutes to get a tea and only a couple of people there, so staff weren't exactly rushed off their feet. Ended up having to pay for breakfast elsewhere. Such a shame.
Friends_and_family Family
8/10
Excellent
21 Mar 2022
Lydia
Beautiful location right on river Ouse. You can relax while watching Swans, Geese and Ducks swim pass. There were lots of boats too. Our twin room was a generous size, clean and tastefully decorated. We had lunch here which was excellent
although a longer wait than desired. Breakfast was superb, but it was unclear what we could order, if we could have juice as well as coffee, or extra toast for example. Very Minor downsides were no chest of drawers in the room and we could have done with more hooks in the bathroom in addition to the one on the door. I would stay here again and recommend to others.
Family
6/10
Pleasant
11 Mar 2022
Elaine

In need of attention..over priced for condition

Nice staff but the bathroom ceiling had severe mould and large areas of paint were falling off; the toilet had brown stains..ughh
Business
10/10
Exceptional
06 Mar 2022
Martin
Fantastic place to stay, great room, lovely breakfast, loved staying here and look forward to staying with you again.
Business
6/10
Pleasant
02 Mar 2022
Johanna

Please regain your 5 star service

To be brutally honest. Our stay was great (excluding pillows) which need changing! Also, service in the bar Saturday evening and at breakfast on Sunday morning was terrible! Over an hour to receive breakfast and bits of the meal missing that we had to ask for! Staff seemed to be standing around chatting and it seemed that person in charge was running around dealing with everything! We returned as had previously experienced great stay and service, but definitely service has dropped in some areas. Definitely suggest kitchen and meal service timing be improved to get back the standard we received in 2019. I will come back and hopefully find this has improved as lockdown may have created staff in training (?).
Friends_and_family Family
8/10
Excellent
25 Feb 2022
W

Good location & nice rooms.

Good location for the town where there are lots of restaurants. Parking is very limited and a number of spots are taken up by staff members. Not perfect for business traveler as breakfast does not start until after 7.
Business
6/10
Pleasant
15 Feb 2022
Peter
The staff were all very helpful and cheerful. We found that the Embankment was an old and well looked after building with a lot of history. The view from our bedroom window was beautiful. We stayed two nights and had breakfast both mornings , which was delicious.
Our bathroom was poor and a bit smelly. Not sure what the smell was but smelt a bit like sewage and unpleasant. Not cleanest of bathrooms and needs an urgent update.
When we had breakfast we could smell the toilets that was nearby so we hurried our food to leave.
The food even tho excellent was over priced.
Leisure Family
10/10
Exceptional
03 Feb 2022
Paul

Excellent

Stayed for 2 nights. Room was very clean and well presented.
Breakfast and evening meal was very good. Will stay again.
Business
8/10
Excellent
13 Jan 2022
Yvonne
Lovely room decorated in keeping with the age of the property.
For most part the food was excellent and a great ranges of drinks. The service throughout was very good - even though a little understaffed at breakfast.
Overall a great stay - Thank you
Partner
8/10
Excellent
17 Dec 2021
Jamie
Hotel is close to the town centre and has free parking for guests.
Business Self
10/10
Exceptional
13 Dec 2021
Sam

Amazing stay!

Was so happy with my stay, the staff went extra to ensure we had a great stay.
Business
8/10
Excellent
08 Dec 2021
Peter

Good

Really nice place to stay, room was very good. Service in the bar my first night was somewhat slow but they made uo for it with a complimentary drink. Food on my second night was not as good as it could have been with some items being cold.
Business
10/10
Exceptional
03 Dec 2021
Colin
I had a very comfortable room and facilities. All the staff were excellent and the food was spot on. Extremely happy and will use this hotel again when i am in Bedford.
Business
10/10
Exceptional
09 Nov 2021
Jane

Lovely vibrant hotel

Lovely vibrant hotel, helpful friendly staff. Obviously used by locals judging by the busy restaurant. Have stayed there previously and chose to return….we weren’t disappointed!
Friends_and_family Family
10/10
Exceptional
09 Nov 2021
David
Nice old building, friendly staff, great bar and convenient location.
Leisure Self
10/10
Exceptional
07 Nov 2021
Darrell

Dreamy wonderland

Lovely attention to detail in the 'period' refurbishment
It all knits together in q beautiful manner
Location looking out to the majestic River Ouse tree lined and glorious
Faultless staff ...
Great (and busy!) pub gastro downstairs serving up locally soursed food
My visiting Swiss friend was very impressed
Value for money.. similar on Thames (or even Mersey) would be beyond ny pocket
Congratulations to the visionary behind this entity
Partner
6/10
Pleasant
31 Oct 2021
Carol

Not 4 Star at all

A very long wait on arrival. In 74. Two flights upstairs and no lift. No offer of help with luggage and the room as far from the restaurant as possible. Unhygienic Room service; reasonable food but no sign of the Bearnaise sauce on the extremely tough tender stem (?!!) broccoli. No masks and excuses made by reception. We won’t be back
Business
8/10
Excellent
24 Oct 2021
Mark

Comfy and spit spot

Comfy room (202) , everything you need inc hairdryer, breakfast as well 😋
Self
10/10
Exceptional
22 Oct 2021
Warren

Spot on!

Fantastic place to stay, lovely location, excellent food (except for the Bakewell Tart which was way to dry) and brilliant friendly staff! definitely be staying again!
Business
8/10
Excellent
18 Oct 2021
Peter

Nice all round property

Very nice all round will happily stay again if in the area
Partner
8/10
Excellent
11 Oct 2021
Laura

Nice hotel, if busy!

It fulfilled our needs perfectly but with a wedding reception in progress upon arrival it was loud and busy and staff seemed scarce for new arrivals to book in.
Friends_and_family Family
8/10
Excellent
24 Sep 2021
David
Windows couldn't be opened and no air-con - it was stuffy. No cereals or fruit on offer for breakfast..
Business Partner
10/10
Exceptional
17 Sep 2021
Verified traveler

Stay here when your in Bedford

One of the nicest places I have ever stayed. Down to all of the staff being so pleasant, the food was 10/10.

The rooms are sort of chabby chic, very clean and right across the road from the river in a beautiful area.
Friends_and_family Family
10/10
Exceptional
13 Sep 2021
Imogen

Lovely hotel

Lovely hotel and friendly staff. The breakfast was great.Lots of choice for vegetarians. Lovely location by the river and nice tables outside to take in the sun.
Friends_and_family Friends
8/10
Excellent
10 Sep 2021
Linda

Enjoyable stay, lovely hotel.

We were early arriving and our room was not ready when we arrived. We were going to be out all day, but the receptionist gave us the key to the room and organized for our luggage to be delivered to our room. We arrived back late that evening and our luggage was in the room. Staff were very friendly, the hotel was clean and very comfortable. We will certainly stay again.
Partner
10/10
Exceptional
10 Sep 2021
Andy

Lovely place to stay!

Lovely hotel and friendly staff, the only challenge was the hot room! Definitely recommend.
Partner
10/10
Exceptional
06 Sep 2021
Nicole

Faultless

Great hotel, brilliant staff, food was gorgeous lovely atmosphere and nice touches in the rooms, dyson aircon, takeaways coffee cups, proper mugs
Friends_and_family Friends
4/10
Poor
02 Aug 2021
Philip

A very average experience overall.

The location is great, everything else is average or disappointing. The property basically lacks effective management and does not appear to operate to any standard or quality control procedure. Examples: The room was probably OK when it was last refurbished but now it was just tired. The was a good Dyson tower fan in the room - but the batteries in the remote control were flat, the shower door handle was loose and hanging off, the hotel made a fuss about the eco-friendliness of refillable dispensers - which did not work, there was no phone in the room, no USB point and the TV did not have an alarm function. At breakfast we needed to ask for service and the waiter conveyed the impression that he was above serving at table. The waitress simply did know what to do or say when she was told the coffee was too strong - ‘well it should be OK, it is fresh filter coffee.’ She ended up adding hot water. When the waiter asked us if everything was OK I said the experience had been distinctly average. Hearing this he simply turned on his heels and walked away. At check out he asked me whether our stay had been to our satisfaction. I asked him whether he had heard my answer at breakfast (10 mins earlier) he said he heard me but did not know how to respond to a negative comment so he decided to ignore me and walk away. The final denouement was the parking. The hotel car park was full on arrival with diners cars. Reception said ‘Park on the street overnight but move it before 8.00 am
Partner
10/10
Exceptional
01 Aug 2021
Adam

Highly recommend

Exceptional breakfast highly recommend
Great location nice view
Business
10/10
Exceptional
28 Jul 2021
Catherine

Fab hotel with lots of extras and special touches

We spent 2 nights at The embankment . We were very impressed as soon as we went in. Dan, on reception, made us feel so welcome and was so helpful and friendly. Lovely touches in the room, bathrobes and slippers and complimentary bottles of water, as well as tea and coffee. Really nice toiletries too. Our room overlooked the river, it was perfect. Good breakfast choices, (and meal menu) and all staff were very attentive and friendly. Highly recommend it, we wont use any other hotel now, when we visit Bedford.
Partner
10/10
Exceptional
16 Jul 2021
David

Very nice.

Always a good place to stay and location perfect.
Business
10/10
Exceptional
15 Jul 2021
Darrel

Great place by the river

Great place to stay in Bedford, firmly my favourite and will be back again. For a business stay over probably one of the best that I use.
Business
10/10
Exceptional
02 Jul 2021
Anne

Great Hotel

Excellent location great hotel would stay again
Friends_and_family Friends
8/10
Excellent
29 Jun 2021
Frank

Nice place

Nice place, food in the bar downstairs excellent. Parking is a bit limited but otherwise very nice place. Different and pleasant breakfast choices...
Business
10/10
Exceptional
19 Jun 2021
Darrel

Great place by the river.

Great place to stay with excellent food and views and staff. Definitely will be back to stay again.
Business
8/10
Excellent
10 Jun 2021
Verified traveler
Great venue and location - definitely recommended
Business
10/10
Exceptional
27 Oct 2020
Ed

COVID Swan

First stay under Covid. The Swan made things as normal as they could. Reduced capacity in the restaurant meant delays, but nothing excessive
Business
10/10
Exceptional
25 Sep 2020
Charles
Location great facing onto the river. Food excellent quality and the decor and furnishings are gorgeous.
Partner
10/10
Exceptional
17 Sep 2020
Richard

Great few days!

Excellent. Good wifi, great setting, great food, good beer. Will have no hesitation to stay again.
Business
10/10
Exceptional
08 Sep 2020
Jon
Clean and friendly. I'd be happy to stay there again.
Business Self
10/10
Exceptional
23 Aug 2020
Lyndsey
Rooms are well decorated and cosy, staff are friendly And professional and the food is excellent. Had a great stay here
Leisure Self
8/10
Excellent
10 Aug 2020
Ivan

Great Hotel but Parking Problems

This is a popular hotel with locals, business people and those on short-stay breaks. The environment and location is fantastic, the rooms are lovely, the staff are great and the food is fantastic but..... OMG the parking. I think the hotel is great but I won't be returning, just because of the parking.
Business
8/10
Excellent
03 Aug 2020
Leslie

OK but slow.

Hotel was understaffed due to Covid. Consequently service was slow. Breakfast was poor. Room was clean and had a nice fan for the hottest night of the year.
Free coffee and tea and bottled water.
Business
8/10
Excellent
29 Jul 2020
Kirsty
As good as always. Staff are fabulous
Business
6/10
Pleasant
25 Jul 2020
Simon

Hotel guests 2nd to Restaurant

Check in poor, restaurant takes priority over hotel guests. Also restaurant could not fit me in even though I was staying there.
Business

Location & surroundings

The Embankment
The Embankment Bedford, Bedford, United Kingdom

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The Embankment

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