Name: Epico Recoleta Hotel
Address: Laprida 1910, Ciudad AutÓnoma De Buenos Aires, 1425, AR

2/10

Poor

18 Jun 2026

Teresa

Tv did not work.

Family

6/10

Pleasant

07 May 2026

Ingrid

Hotel was centrally located but it needed cleaning, and lots of TLC

Self

4/10

Poor

11 Apr 2026

Laura

It was clean but the cleaners started earlier in the morning vacuuming the hallway and we were across the elevator. They were talking loud to each other and closing the elevator’s door hard.
They should start cleaning common areas at least after check out time.
I went there to rest one night which I arrived at 1 am and woke up around 7 because of the cleaners.

2/10

Poor

09 Apr 2026

Moon

I rarely write reviews this long, but I feel like I genuinely need to warn others before they consider staying here.

There was a strong, unpleasant smell of mold that hit us immediately in the room. It wasn’t subtle, it was the kind of damp, heavy odor that makes you question the cleanliness and safety of the entire space. Unfortunately, it didn’t stop there.

When we checked the beds, we found visible makeup on the sheets. Not just faint marks or stains that might have been missed, actual makeup, as if the bedding hadn’t been properly cleaned or replaced at all. The most alarming part, however, was the pillows. They had visible mold on them. At that point, it stopped being just an unpleasant stay and became a serious health concern. Mold exposure is not something to take lightly, especially when traveling with a child. There was no way we could stay in that environment.

We went down to reception hoping for some understanding or at least a solution, but the experience only got worse. The staff was incredibly rude and dismissive. There was no empathy, no apology, nothing. Even my son noticed the attitude, which says a lot. When a kid picks up on that kind of behavior, you know it’s bad.

We left 15 minutes after checking in. The place looks nothing like the photos. The images are completely misleading and do not reflect the actual condition of the rooms at all. It feels dishonest and very frustrating as a guest who trusted what was advertised.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Graciane

Breakfast was just bread, but overall its a good budget friendly hotel.

10/10

Exceptional

29 Jan 2026

William

Clean and very friendly staff. WiFi was excellent

Leisure Family

10/10

Exceptional

02 Jan 2026

Luis

It was wonderful place they were very professional and very friendly people the room that we were staying was very clean and beautiful the cleaning service staff were hard working to keeping clean and nice our room 🤗 I highly recommend this place I really enjoyed to stay at the Epico Recoleta Hotel 👌

Business_and_leisure Family_with_children

8/10

Excellent

04 Dec 2025

MARCOS

Staff very friendly, we had problem with the Wi-Fi in the room, signal was very poor. Room was very clean and housekeeping was a plus. Restaurant staff was very polite and very special with us.

Leisure Family

6/10

Pleasant

28 Nov 2025

carina

El baño excelente.Podrian mejorar las camas

Business Partner

10/10

Exceptional

25 Nov 2025

Alexander

Room as advertised, simple, clean, efficient. Good water pressure. Awesome staff at front desk

2/10

Poor

14 Nov 2025

Cynthia

I lost my money. I had a 12-day reservation but could only stay for one night. Since they make you pay in advance, there is no way to get a refund. The elevators are extremely small (barely fitting two people) and constantly get stuck. The TV sets do not work, and the room carpets are filthy. Honestly, this was the worst experience I have ever had.

8/10

Excellent

01 Nov 2025

Balladyna

It was good , stuff helpful , breakfast , good coffee.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Nelson Ariel

Location, comfort and quality of customer service

Business

6/10

Pleasant

24 Apr 2025

Lee

OK for a few days base

OK for a night or two for the price but felt the hotel was in need of a lot of modernisation.
Reception and breakfast area was clean but food options not good. Breakfast is served to you at a kitchen counter and nothing showing what was on offer apart from the odd things laid out on trays on the counter.
Lift was extremely small and old which you have to close the external door and then pull across the gate. Didn't feel too safe.
Room was very dark and dated. Bathroom was clean but again dated. Wifi signal poor.
Location is good and it was a decent base for a couple of days but not somewhere I would stay at if I was to return.

Self

8/10

Excellent

28 Feb 2025

Laura

Nice hotel

Leisure Partner

4/10

Poor

24 Feb 2025

Liliana

Poor

The pictures in Hotels.com didnt show the real place. It was totally different. We were really dissapointed.

Friends_and_family Family

8/10

Excellent

10 Feb 2025

Rafaela

Not a modern building, you get what you pay for.
Cleaning and restaurant staff are nice.

6/10

Pleasant

10 Dec 2024

Verified traveler

Staff was really friendly and accommodating. The hotel was not in the condition we anticipated based on the photos. Needs some TLC

Friends_and_family Family

10/10

Exceptional

17 Oct 2024

Joseline

It was all great, the 24 hr check in is a plus, staff was friendly and gave us helpful advices of places where we could go. We could definitely go back!

Leisure Friends

2/10

Poor

16 Sep 2024

Gabriel

Paid in full checked in and once we saw the dirtiness of our room I walked out!!! I lost $250 and had to go spend double that to get a clean and modern room elsewhere in the city.

Leisure Partner

6/10

Pleasant

20 Aug 2024

Rodrigo

Everything was ok exceto breakfast.

Friends_and_family Friends

8/10

Excellent

09 May 2024

Celia

Like safe quiet don't like none

Business_and_leisure Self

8/10

Excellent

27 Mar 2024

K.S.

Francesco at the front desk was extremely helpful and friendly.
The only thing that I was disappointed about was that the refrigerators do not work in the rooms. They do allow you to store drinks in the main kitchen refrigerator, though.

Self

8/10

Excellent

15 Feb 2024

Jonathan

Great staff. Safe property and neighborhood. Updated carpets and bedding would be nice.

Leisure Family

10/10

Exceptional

04 Jan 2024

Mark

Two nights stay after cruise .

Cheap, clean and central to the city . You pay what you get but enjoyed the stay .

Partner

8/10

Excellent

27 Nov 2023

Francis

Some of the information given by Hotels.com beforehand was inaccurate. There is no Airport transfer, in fact when I door to Hotels.com, he didn’t know what this meant. The staff do no speak English, with the exception of one man who works 2 evenings per week. There is no in room massage. Staff tried to be helpful, location was good, housekeeping good and breakfast staff helpful, if the offering is a bit basic and repetitive.

Leisure Self

10/10

Exceptional

28 Sep 2023

Sergio

This a small, unassuming Hotel, basic but good, very well located, close to the subway and lots of Dining options near by. The coffee at breakfast can be better and the hairdryer in my room never worked. The best part is the staff which is always friendly and helpful.

Leisure Self

8/10

Excellent

08 Sep 2023

Michael

The property was fine. The internet was not dependable.

Leisure Self

2/10

Poor

29 Dec 2022

Zhanna

The hotel does not look like in a pictures. The toilet was broken. Very dirty carpet in a room. The elevator for only 1 person with a metal door.

Leisure Partner

10/10

Exceptional

22 Dec 2022

Elton

Good location and good value

Leisure Self

10/10

Exceptional

09 Dec 2022

patrick

Fast, easy checkin. Friendly staff. Location is close to everything.

Leisure Self

8/10

Excellent

22 Nov 2022

Eduardo

price/s
quality balance, ok. good wifi.

very small room.

Business Self

4/10

Poor

29 Oct 2022

RICARDO

blood stain on bed sheets. Exterior window did not close properly. AC outlets are useless.

Leisure Friends

8/10

Excellent

17 Oct 2022

Liliana

A good experience in Buenos Aires.

Very good experience overall. The hotel was well located, all the basic needs were covered: location, cleanliness, a good breakfast. Hotel staff and cleaning staff very friendly. The only exception was the receptionist, a very rude young woman with blond hair, who answered our basic questions without any kindness or good disposition towards us the guests. That was the only drawback. I don't think that person is trained or prepared to deal with the public, it detracts from the good experience we had in the hotel. However, apart of the receptionist, I recommend the Epico Recoleta Hotel and we will stay there again.

Partner

2/10

Poor

15 Oct 2022

Gonzalo Alfredo

Won’t come back

The bed was awful, the room was too dark and the carpet old and dirty

Business

8/10

Excellent

02 Sep 2022

Jonathan

Clean and good view from my room

Leisure Family

10/10

Exceptional

28 Jul 2022

Judith

Good place

10/10

Exceptional

24 Jul 2022

Roberto

Front desk service (Agueda) was helpful and with very good manners

Leisure Self

8/10

Excellent

01 Dec 2021

EVELYN

Easy check in, comfortable beds, centric and safe

Friends_and_family Friends

8/10

Excellent

08 Nov 2021

Sergio

Great Service. Excellent Location.

Leisure Self

6/10

Pleasant

10 Oct 2021

Gonzalo

OK

Hotel OK for the price, although there was a hidden VAT that had to be paid upon arrival.
The breakfast is quite disappointing. Everything is over-wrapped in plastic as if we were in March 2020 at the beginning of the pandemic. Not many options and the food is quite bland. The room was clean enough.

Friends_and_family Family

8/10

Excellent

26 Feb 2019

Verified traveler

Good budget hotel

Hassle-free check in and check out, very friendly and helpful staff. Rooms are okay for the price - not very big, outdated TVs, but with good WiFi reception and good AC. Big bathrooms.
Breakfast is alright but nothing to write home about.

Obviously, the area is a great starting point to discover the city with many things nearby and good connections to the rest of the city.

All in all, would stay here again given the budget / price paid.

Family

2/10

Poor

09 Jan 2019

Verified traveler

The room was a tiny box, extremely small. When we walked into our room for the first time and put the light on their was a cockroach on the wall above the bed, totally disgusting! When we left our room each day housekeeping would shut off the air conditioner and open the windows to let in the hot humid air, it was a sauna every time we came back to our room. The front desk was not friendly at all. I would never stay there again!

8/10

Excellent

14 Dec 2018

Verified traveler

Basic hotel needing a little TLC most staff friendly and helpful

8/10

Excellent

12 Dec 2018

diana

I stayed in this hotel before, the location is perfect! Recoleta is a very nice zone, The staff is very friendly. The service at breakfast is very slow...…...

Family

6/10

Pleasant

09 Dec 2018

Adam

Good Stay

Hotel was clean and comfortable but I am pretty sure I was charged extra VAT when I shouldnt have but I dont know the policy well enough. Reception was slow but did the job. Location was fantastic in a really nice part of Buenos Aires.

Partner

2/10

Poor

14 Nov 2018

Verified traveler

Never again. One of the worst hotel in my life. Better stay on the street.

Leisure Family

8/10

Excellent

27 Apr 2018

diana

I stayed at the Epico hotel in the past 2 years.The stuff is very good, the location is excellent,also the general conditions in the Hotel are very good. In this stay, I was not very happy with the breakfasts options.

Family

8/10

Excellent

15 Apr 2018

Verified traveler

Great stay in Recoleta...beware breakfast staff!

Everything was fine except breakfast...the staff who work in the breakfast café really need to work on their serving etiquette.

Example 1: Told us there was no orange juice left but was serving to all other customers?? Not a linguistic barrier as I was speaking in Spanish

Example 2: Gives the wrong coffee to the customer next to us (supposed to be ours) who takes a sip from it then she sneakily goes over to the customer gives him the correct coffee and then takes the other coffee over to the bar and puts it on the tray about to give to us! Luckily, I spotted it and told her to replace but not even an apology?!

Sort out your breakfast staff Epico...you really could be EPIC then!

8/10

Excellent

05 Oct 2017

Marcos do Valle

Great Everything, BUT the internet

My stay was wonderful!!! I really CANNOT complain about the services... However the only issue I ready had to deal with was the INTERNET connection... I don't know whether it was a room location problem (mine was room 404) or a generalized issue...

4/10

Poor

11 May 2017

Sam

Do not eat there!!!!!!!!

The only good thing about this place is the location.The restaurant looked nice but the service and the hygene are horrible.

I waited 30 minutes for a toast, a coffee and an orange juice. The waiter was talking with the cook while there were people waiting for service and when he went to the tables, he had a terrible attitude.

When he finally brought my \"fresh orange juice\" i noticed it was half full and as I was about to drink it, I was horrified to see my glass had lip marks on it . It was an used glass with leftover juice from someone else, absolutely Disgusting.

When I went to complain to the waiter I saw him taking the dirty cutlery from the plates and wiping them with a dry napkin to put back on the tables.

The lack of hygiene in this place is dangerous and may represent a health hazard as infections and diseases can be transmitted.

If you stay in the hotel, do not eat there.

6/10

Pleasant

03 Mar 2017

Michel

Not for a long stay!

The most disapointing aspect was the breakfast which was quite limited. The hotel is well located, close to many interesting sites.

Family

6/10

Pleasant

23 Dec 2016

Luis

OK for tourism

The stay was OK. Clean but nothing more than promised. The room was quite small, though it is what you can expect at the price. It is reasonable value for money, good if you are going to be there just to sleep.

Partner

6/10

Pleasant

03 Dec 2016

Jonathan

One night stand hotel...

Short business stay, the property would rate as a 2 stars hotel. Small rooms, no blackout curtains...

8/10

Excellent

30 Nov 2016

Verified traveler

Nice hotel with better location

THe hotel is conveniently located and has a wonderful cafe in the lobby and the staff is very friendly and eager to help. I will stay here in my next stay in Buenos Aires.

6/10

Pleasant

19 Oct 2016

Verified traveler

Neighbourhood is residential,dense with lots of shops nearby..There are parks around,people are mixed with high levels of frustration,leading mostly petty lives but predictable.The hotel is clean with a nice cafe.

10/10

Exceptional

09 Aug 2016

Verified traveler

Really comfortable hotel

The Staff were always nice hand helpful. Hotel is 2 blocks from the subway in a very good neighborhood, there are a lot of places to eat nearby. Breakfast could be better, but it's not bad.

6/10

Pleasant

25 Jul 2016

Alberto & Lucy

Nice and near Downtown

The breakfast was good! The room was confortable but a little bit small.

8/10

Excellent

22 Jul 2026

Evandro C

Bem simples a estadia, mas os funcionários são muito legais, bem localizada em Recoleta.

Recomendo.

Friends_and_family Friends

6/10

Pleasant

10 Jul 2026

cristian hernan

Hotel bastante antiguo, mucho por mejorar en el baño y la ducha

Self

8/10

Excellent

27 Jun 2026

Marina

Hotel bem antigo, simples. Mas muito limpo, organizado. Funcionários simpáticos e muito prestativos, calefação funcionando perfeitamente.
Camas confortáveis, café com poucas opções de comida, mas tudo bem fresquinho.
Para uma pernoite ficaria novamente.

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Igor

Hotel simples, bom para uma ou duas noites. Muito bem localizado. Instalações antigas. Obs.: o elevador é fechado manualmente.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Lucrecia Elisa

Un hotel tres estrellas muy lindo, limpio, con buena atención y comodidades.
Pase solo una noche y estuvo todo OK.

Partner

10/10

Exceptional

15 Jun 2026

Marcos

Todos funcionários atenciosos.

Self

8/10

Excellent

20 May 2026

GLAUBER

Aconchegante

10/10

Exceptional

17 May 2026

TRANS INTL COURIER

Tout a été parfait

Self

2/10

Poor

10 May 2026

Hector Manuel

Las habitaciones nada que ver con las imágenes publicadas, es un hotel viejo se quedo en los 90's, tv supervieja y no funcionaba, baño muy deteriorado, colchón incómodo y mal oriente asi comontodos los.blncos huele a añejo, la verdad mala experiencia, el elevador solo puede subir 2 personas y si llevas equipaje mejor va uno solo con su equipaje por que esta que te quedas atorado, fatal no lo recomiendo

Partner

6/10

Pleasant

18 Apr 2026

Hederverton

O café da manhã não é bom, o hotel é barulhento.

8/10

Excellent

18 Apr 2026

Vitor Thomaz

Um hotel com ótimo custo benefício. Café da manhã ok, boa limpeza e condição do quarto. Tem carpete e cortinas de tecidos, então alérgicos podem achar um pouco desconfortável.

O trunfo do hotel é a localização. Perto de várias conveniências e do metrô.

Não tem lugar como esse, por esse preço, na região.

Friends_and_family Friends

8/10

Excellent

30 Mar 2026

Maria

Localização ideal. Próxima de quitandas, padarias e o bairro muito acolhedor.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Aurea

Sim. Tudo funcionando bem

8/10

Excellent

11 Mar 2026

Sabina

si

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Federico

Limpieza de habitaciones, servicio y personal atento

6/10

Pleasant

18 Feb 2026

Francisco

É um três estrelas com jeito de duas. Hotel bem velho.

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Marcos

Funcionários prestativos e ótima localização

6/10

Pleasant

15 Jan 2026

Elena

El hotel está bien localizado solo q los cuartos están muy viejos

10/10

Exceptional

13 Jan 2026

RODRIGO

Excelente serviço

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

HIROSHI

文句なし。良いホテルでした。

Self

2/10

Poor

14 Dec 2025

Angelica Lizeth

La habitación es buena. El internet es malo.

El trato del personal hacia el huésped es frío y despota. Me quisieron realizar un cobro por una botella de agua que bebí de la nevera, sin embargo no acepté el cargo debido a que no está establecido mediante algún informe que dicha botella tiene costo.

El incidente fue con un recepcionista muy despota quien tuvo un trato denigrante hacia mi al referir que yo no podía pagar el agua. Lo anterior ocurrió el día de hoy domingo 14 de diciembre de 2025 a las 10 am hora Argentina.

Leisure Partner

8/10

Excellent

13 Dec 2025

JAIME

Un poco viejo pero amables y bien situado

Leisure Partner

4/10

Poor

08 Dec 2025

Eva

Es un hotel en muy buena ubicacion. El personal es muy simpático. Sin embargo, hay varios puntos a tomar en cuenta sñmuy significativo:

1. El ascensor es manual de doble puerta y solo cabe una persona con maleta. La puerta en el primer piso tiene cableados eléctrico al intemperie, lo cual es un peligro para cualquiera.
2. Lencería de la cama y toallas manchadas (no estaban bien lavadas) tope de la cama color purpura tambien manchado y con mal olor.
3. En la habitacion solo había un conector pegado de la cama que a la vez estaba pegada a la pared, es decir, no se tenia acceso fácil.
4. El desayuno era 100% nacional, es decir, solo bollería dulces, no había otras opciones que no sean pastelillos dulces, media luna y otras bocadillos dulces. No había ninguna otra cosa, por ende, desayunar en el hotel no era una opción cómoda.
5. Aire acorde estaba remendado con cinta pegante gris, por lo que nunca lo prendí porque tenia miedo.
6. WIFI no funcionaba bien. Por lo que tuve que contratar un servicio de roaming para poder estar comunicanda mientras estaba en el hotel.

No realicé reclamaciones en el hotel porque escuché a otros huéspedes con quejas similares.

Leisure Self

4/10

Poor

07 Dec 2025

JOSÉ MAURO

O café dá manhã não era buffet. Pouca variedade
Quarto Velho e mofado. Ar condicionado velho
Boa localização

Partner

8/10

Excellent

01 Dec 2025

rosana

instalações antigas, porém muito bem limpas e o atendimento foi preciso. Algumas coisas não funcionam (lâmpadas, tv) mais a internet funcionou perfeitamente. No geral valeu pelo preço pago bastante vantajoso.

Business

8/10

Excellent

29 Nov 2025

luiz

Boa localização

Partner

6/10

Pleasant

29 Nov 2025

Wilza

ótima localização. Preço custo benefício não tão bom. precisam fazer reformas/modernizar tudo. Excelente serviço!

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

Robin Gabriel

Rummet

10/10

Exceptional

17 Nov 2025

Marcos Paulo

Localização excelente e bom custo benefício (atendeu à proposta)!

6/10

Pleasant

14 Nov 2025

EDNEA APARECIDA PEREIRA

Infelizmente minha experiência não foi muito boa, tudo que eu pesquisei do hotel não foi o que estava postado na internet.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Clara

Quarto confortável, boa localização e bom atendimento

Partner

6/10

Pleasant

10 Oct 2025

Danniel

colchão velho, elevador antigo. Cafe da manhã horrível. O que ajuda é o atendimento dos funcionários e a localização, apenas isso.

Self

8/10

Excellent

05 Oct 2025

Miguel

Costo servicio excelente, muy buena ubicación muy limpio.

4/10

Poor

01 Oct 2025

Marcelo

Buena ubicación

6/10

Pleasant

11 Aug 2025

Richard

Hôtel correct. Personnel sympathique. Propre. Seul point négatif, j'y suis allé au milieu de l'hiver et la chambre n'était pas chauffée. Il y faisait froid et humide la nuit. Sinon, au printemps et en été, ce serait OK car il y a un climatisateur.

10/10

Exceptional

06 Aug 2025

Laura

Hotel bem localizado perto do AEP, atendimento excelente do staff, limpeza e conforto, atendeu bem os nossos objetivos de uma conexão em Buenos Aires.

Friends_and_family Family

6/10

Pleasant

25 Jun 2025

ROSANA

Razoável

A região onde fica o hotel é bem tranquila. O hotel é antigo e precisa de algumas melhorias, mas a cama é confortável e chuveiro bom. O pessoal da recepção é atencioso. Agora o café da manhã é sofrível, ruim e todos os dias a mesma coisa, é servido pelos funcionários. Você não pega à vontade.

Partner

6/10

Pleasant

12 Jun 2025

Verified traveler

3 estrelas

Recepção, atendimento e limpeza bons.
Wifi ruim e café da manhã deixou a desejar.

Partner

8/10

Excellent

22 May 2025

Maria

Necessitam colocar cortinas blackout, roupas de cama, toalhas e travesseiros precisam ser substituídos, por encontrar-se em péssimo estado de conservação.

Friends_and_family Family

8/10

Excellent

21 May 2025

Verified traveler

Bom custo-benefício, instalações antigas, porém atendem a necessidade para estadias rápidas

Self

10/10

Exceptional

25 Apr 2025

Otto Bjarte

Hyggelig, sentralt og rolig