Alex
Very comfortable with friendly staff
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8.8/10Excellent172 Reviews
Cleanliness9.4/10 9.4
Service8.8/10 8.8
Comfort9.4/10 9.4
Condition9.0/10 9.0
Neighborhood9.2/10 9.2
Amenities8.6/10 8.6
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ubumwe Grande Hotel
With a stay at Ubumwe Grande Hotel in Kigali (Kiyovu), you'll be steps from Union Trade Center and 14 minutes by foot from Kandt House Museum of Natural History. This hotel is 2.4 mi (3.8 km) from Club Rafiki and 2.9 mi (4.6 km) from Gikondo Market.
Make yourself at home in one of the 153 individually furnished guestrooms. Complimentary wired and wireless internet access is available. Bathrooms feature bathtubs or showers, hair dryers, and slippers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
11:30 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Events/parties allowed
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Up to 7 children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- Tax ID - 106324073
- This property accepts credit cards, debit cards, and cash
- Parties and events are allowed on site
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
-
Optional fees
- Airport shuttle fee: USD 30 per person (one-way)
- Early check-in fee: USD 150 (subject to availability)
- Late check-in fee: USD 150 for check-in between noon and 8 AM
- Late check-out fee: USD 150 (subject to availability)
- Rollaway bed fee: USD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Swahili
English
French
Nearby attractions
Union Trade Center
0.3 km / 0.2 mi
Kandt House Museum of Natural History
1.2 km / 0.7 mi
Club Rafiki
3.4 km / 2.1 mi
Niyo Arts Center
4 km / 2.5 mi
Ryi'nyamirambo Market
4.1 km / 2.5 mi
Gikondo Market
4.4 km / 2.7 mi
Nyamirambo Stadium
4.9 km / 3 mi
Kigali Business Centre
4.9 km / 3.1 mi
Inema Art Center
5 km / 3.1 mi
Kigali Heights
5.4 km / 3.3 mi
Kigali Convention Centre
5.5 km / 3.4 mi
University of Kigali
5.6 km / 3.5 mi
Talking Through Art
5.7 km / 3.5 mi
Ivuka Arts Kigali
6.6 km / 4.1 mi
Rwanda Development Board
7 km / 4.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- Wi-fiExtra charge
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
Room CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSICTWIN • CLASSICTWN.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
TWIN CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BEDDBL.AS-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
DOUBLE CLASSIC KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSIC MOUNTAIN VIEWTWIN • CLASSIC MOUNTAIN VIEWTWN.AS-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
TWIN CLASSIC MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT EXECUTIVE TWO BEDROOMSAPARTMENT • EXECUTIVE TWO BEDROOMSAPT.B2-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
APARTMENT EXECUTIVE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
Double or Twin CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: DBT.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room MOUNTAIN VIEWRoom • MOUNTAIN VIEWROO.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
Room MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT EXECUTIVE KING BEDAPARTMENT • EXECUTIVE KING BEDAPT.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
APARTMENT EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE WITH TERRACEJUNIOR SUITE • WITH TERRACEJSU.TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
JUNIOR SUITE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: JSU.TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN CLASSIC CITY VIEWTWIN • CLASSIC CITY VIEWTWN.AS-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
TWIN CLASSIC CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- CLASSIC CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.AS-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
Double or Twin DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOMAPT.B1-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
APARTMENT EXECUTIVE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC MOUNTAIN VIEWDOUBLE • CLASSIC MOUNTAIN VIEWDBL.AS-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
DOUBLE CLASSIC MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityUbumwe Grande Hotel
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ubumwe Grande Hotel
75
reviews shown
Ley
Everything was great.
Oluwafemi
The staff were extremely pleasant and very helpful.
The hotel was clean throughout.
I will definitely come again.
The hotel was clean throughout.
I will definitely come again.
Marina
The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!
Maurice
Ubumwe has always been a top choice for my visits to Rwanda
Verified traveler
Great experience @ Ubumwe Grande Hotel.
I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel.
Lovely service, comfortable rooms and very pleasant staff.
Manzi ( Roof top Restaurant staff) was exceptional.
Also the hotel has an amazing roof top view of Kigali both during the day and at night.
I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali.
Kigali is indeed a lovely, clean city.
I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda.
Keep it up.
Lovely service, comfortable rooms and very pleasant staff.
Manzi ( Roof top Restaurant staff) was exceptional.
Also the hotel has an amazing roof top view of Kigali both during the day and at night.
I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali.
Kigali is indeed a lovely, clean city.
I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda.
Keep it up.
Michael
Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby
Verified traveler
Great business hotel
My stay was very comfortable, and the rooftop restaurant is wonderful. Nice to have a small fitness center, too. The outlets in my room tripped twice, but maintenance was quick to reset them. A minor inconvenience. Universal outlets are convenient.
Gabriel
Excellent experience
Verified traveler
Nice view - but bad service and bad upkeep of room
I landed at 1:00 am, and they did not send by airport pick-up. After waiting for 30 minutes and calling them, they made arrangements to bring me to the hotel. This was despite sending them several emails and making an international call, and finally getting an email confirmation. Other than that night's front desk guy, all other front desk staff were unfriendly and unhelpful.. When you shower the water floods the bathroom.
Lisa
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
IBRAHIM E
it great
Lisa
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Derek
Was a good stay but am sure there is more value for money around.
Kenneth
The staff was very professional and welcoming
They provided quick prompt service
They provided quick prompt service
Jokubas
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.
Dorinda
Very nice hotel with great amenities and great staff.
SUSAN
O
Charlesworth
The property was very clean. We felt very safe.
Jenna
Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served.
IBRAHIM E
Highly recomanded
Aharon
Friendly hotel
Second time I'm staying in your hotel and I like the friendly atmosphere.
I enjoyed my time with you
I enjoyed my time with you
Adele
The pool was great, service and staff were friendly and efficient.
castro
Great property with good service. Reasonably priced
Hanisa W
I have stayed at Ubumwe severally but this particular time was a major dissapointment.The staff were rude,the foood was terrible and overall the service was below average.
The room i was checked in was too noisy and even when i moved the other room was too small stuffy and overall not so clean.I was in room 509 and i did not enjoy my stay.
The room i was checked in was too noisy and even when i moved the other room was too small stuffy and overall not so clean.I was in room 509 and i did not enjoy my stay.
Emmanuel
Excellent
Emmanuel
Fantastic experience
IBRAHIM E
Highly recomanded
Mark
The location of this hotel is great, and it does appear modern and fresh
Thule
If you’re looking for a clean convenient place to stay, this is it!
The restaurant staff could do with more training in being adaptable to clients requests but that may be a hotel restaurant policy. Otherwise a great stay
The restaurant staff could do with more training in being adaptable to clients requests but that may be a hotel restaurant policy. Otherwise a great stay
Susan
Great location. AC not adequate in room although lobby was OK. Food average, VIP benefit was free airport shuttle on request. Apparently 'on request' doesn't mean ask reception to book you a free shuttle, you have to request via email. I booked this place largely because of the roof terrace - it's a large, enclosed, uninviting airport hangar of a space & very disappointing. Wouldn't recommend this place, there are many better options.
Obiku
Extremely clean, location was ideal, friendly and efficiency staff
Langton
It was incredibly neat and the staff were very friendly
Albert
From the location to the views from our room, to the rooftop bar pool, highly recommend this hotel!
Albert
Beautiful views, comfortable bed, and shower! Highly recommend.
Raju
Gorilla Trek Trip
We had a night in Kigali on the way to our gorilla treking trip to Uganda.
Unfortunately we did not have more time to enjoy the hotel.
Unfortunately we did not have more time to enjoy the hotel.
April
Very clean. Good food. They even had live music 1 night. Had an issue in my room maintenance came immediately and fixed it. The staff was not very friendly but did their jobs. The rooftop view amazing. Modern hotel.
Molly
The service could have been a bit more friendly. A few times we
Pamela
I like this hotel because it has all the amenities a traveler wants.
ANDRE
The staff was warm, friendly, and helpful. Service was professional. I had a problem at the airport with missing luggage. The hotel arranged for a driver to pick up my luggage for me once it arrived and bring it to me at the hotel. Wait did I mention the place is also beautiful?!! 💙
Peter
I enjoyed the hospitality, professionalism of staffs and the ambience of the hotel.
IBRAHIM
Very pleasant and professional staff
Joel
Great hotel. Really good breakfast
Excellent hotel with a fantastic selection for breakfast. Would recommend.
John
I liked the way they welcome guests.
The building/ rooms are good and clean.
But I was shocked when blocked my wife telling her to pay $25.00 shuttle fees. Taking her bags was retained of Transportation provided. This was bad experience ever. Why they don't list that to be the one of the service they charge so guest sees during booking process? I don't think I can recomend any one to use due to the poor customer care I experienced.
The building/ rooms are good and clean.
But I was shocked when blocked my wife telling her to pay $25.00 shuttle fees. Taking her bags was retained of Transportation provided. This was bad experience ever. Why they don't list that to be the one of the service they charge so guest sees during booking process? I don't think I can recomend any one to use due to the poor customer care I experienced.
Diane
Property was well located.
Dorothy
5 star customer service
The staff were outstanding, they gave 5 star service, effortlessly and with kindness & care.
Verified traveler
Very nice hotel once you enter lobby. Had to park down in a dark dirty basement with bad smell and rubbish everywhere. Then had difficulty trying to find elevator to get up to lobby from parking. I recommend having a driver drop you off. They would not let us park in VIP parking which is much more pleasant and accessible to lobby.
Todd
Loom somewhere else
None of the pictures in The Hotels.com websites are current. The rooftop bar is non existing the way it shows on the picture. The room was very nice and comfortable. The swimming pool looked like its been ignored for a while. I get that c of the Pandemic, but in no way is this hotel a 4*. The staff is nice but extremely slow. The food is not cheap when it tasted like something thy cooked up in a microwave. I wouldn't stay there again.
Shana
Great hotel. The rooms are just as nice as they look. Views are great, staff is kind. The only complaint I would have is that I was trying to work with them to get in contact with the airport about lost bags, and that didn’t quite happen. There wasn’t much they could do about it anyway, so it isn’t a big deal. Overall great stay, would definitely recommend.
Verified traveler
Clean property with a great view.
Verified traveler
The property is located in an excellent location right in the heart of Kigali, many restaurant and local shops within walking distance. The room was very modern and had a beautiful view of the city and the mountains.
Verified traveler
At every point of contact with staff outside my hotel room, I was asked if I was a \"guest\" and then asked for my room number. I don't know if they are trained to ask this question, but it made me feel judged and uncomfortable.
Why would I be here if I am not a guest?
Also, the food tasted strange. In fact, the hamburger didn't even taste like real beef.
Why would I be here if I am not a guest?
Also, the food tasted strange. In fact, the hamburger didn't even taste like real beef.
Verified traveler
What a wonderful experience. Everyone was always so kind and helpful. Very welcoming. Anything we needed they accommodated. Rooms were very nice and staff was very helpful and professional. Thank you!
M
I enjoyed the room and the bathroom. Excellent!
Verified traveler
The main attraction of rooftop pool and restaurant were closed. No warning was given. Very disappointing. Not worth the price given the lack of amenities. Menu was too restrictive and based on religious dogma.
LS
Rooftop pool, bar and restaurant! Tfe most amazing views I've ever seen.
Verified traveler
unrivaled excellence all facet of hospitality and service
Verified traveler
The staff were completely unhelpful and indifferent. We are generally no-fuss travellers but were blown away by how horrible the staff was here.
BG
I loved it so much that my girlfriend and I decided to return tomorrow night -- my last in Kigali!! Thank you-- you guys are awesome!!!
Verified traveler
A nice property. Clean rooms up to date technology. Check in was pleasant with tropical juice. Roof top restaurant had very good views of Kigali and delicious food.
kevin
Everything was top class. Great hotel in a great location
Nassara
Security issue
This a good, clean, well located hotel with great views from the top floor. However, arrival was a little upseting because they have a metal detector machine that was not working at the front door. While I understand the need for security and even applaud the zeal of employees, it is excessive to ask guests who are checking in to OPEN THEIR BAGS and go through a FULL PET DOWN before entering the premises. This is not TSA, there were no eminent threat alarms in Rwanda at the time. Plus, they say breakfast starts at 7am (we had an early flight), but it indeed takes them almost half an hour to finish set up after that time. We left hungry.
Verified traveler
Helpfulness of staff, always friendly and checking if everything is ok. The property location is fantastic.
HOWARD
I would stay again.
Beautiful room. I always prefer hardwood floors to carpet in a hotel. Staff were very friendly and helpful. Not the most comfortable bed or pillows I've experienced, but I would definitely stay there again.
Pamela
The bed was comfortable and the bathroom was clean.
Verified traveler
I stayed in Ubumwe Grand Hotel for a few days in the week of July 9. The reception, the rooms, the bathroom and every corner of the room was impeccably clean.
I feel like the breakfast could be better but all the rest was up to my expectations. I enjoyed staying there and I hope will too.
I feel like the breakfast could be better but all the rest was up to my expectations. I enjoyed staying there and I hope will too.
David
Excellent hotel for the price.
Verified traveler
Gorgeous building, great location, great staff- I wish there was a store where you could purchase local items
Verified traveler
Very comfortable hotel in a great location. Fantastic breakfast, and rooftop restaurant and pool.
Adbelhafiz
Modern Hotel very comfortable direct in city centre.
Hua
Pleasant
Good
Verified traveler
Wonderful hotel with attentive staff, clean, spacious and modern bedroom. Located centrally. Good WiFi. The pool was fantastic and the view from rooftop restaurant and pool is the best in town.
I would love to stay there again.
Highly recommend!
I would love to stay there again.
Highly recommend!
Verified traveler
the hotel was top class and the staff could not have been better.
Rahul
Great views
Great breakfast
Henry
Naijainvasion
Amazing staff great facility clean environ
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