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2000 Hotel Downtown Kigali
Kigali · Rwanda
Kn82 St 1 Near Kigali City Tower Nyarugenge SectorView location
8.6/10Excellent549 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.0/10 8.0
Location8.8/10 8.8
Neighborhood8.2/10 8.2
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About 2000 Hotel Downtown Kigali
A stay at 2000 HOTEL Downtown Kigali places you in the heart of Kigali, a 2-minute drive from Union Trade Center and 5 minutes from Kigali Genocide Memorial Centre. This 4-star hotel is 4. 3 mi (6. 9 km) from Kigali Convention Centre and 2. 4 mi (3.
9 km) from Club Rafiki. Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
A shuttle from the airport to the hotel is complimentary (available 24 hours). Satisfy your appetite for lunch or dinner at Bamboo, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Make yourself at home in one of the 105 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access is available.
Show less
Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
A stay at 2000 HOTEL Downtown Kigali places you in the heart of Kigali, within a 15-minute walk of Union Trade Center and Kandt House Museum of Natural History. This family-friendly hotel is 0.7 mi (1.2 km) from Ntarama Church and 2.5 mi (4 km) from Club Rafiki.
Make yourself at home in one of the 105 guestrooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and 32-inch flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Important information
-
You need to know
- Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in is available.
-
Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a first aid kit
-
Minimal age
18
-
Spoken Language
Swahili
English
Chinese (Mandarin)
French
Nearby attractions
Union Trade Center
0.5 km / 0.3 mi
Kandt House Museum of Natural History
0.9 km / 0.6 mi
Ntarama Church
1.2 km / 0.7 mi
Club Rafiki
3.6 km / 2.3 mi
Niyo Arts Center
4.3 km / 2.7 mi
Ryi'nyamirambo Market
4.3 km / 2.7 mi
Gikondo Market
4.5 km / 2.8 mi
Kigali Business Centre
4.8 km / 3 mi
Nyamirambo Stadium
5.6 km / 3.5 mi
Inema Art Center
5.9 km / 3.6 mi
Ivuka Arts Kigali
6.1 km / 3.8 mi
Kigali Heights
6.4 km / 4 mi
Kigali Convention Centre
6.5 km / 4 mi
University of Kigali
6.6 km / 4.1 mi
Talking Through Art
7 km / 4.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 104
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Babysitting service
- Hotel safe
- Lift access
Show 9 more facilities & services
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Business centre
- Breakfast
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TWIN BUSINESS CITY VIEWTWIN • BUSINESS CITY VIEWTWN.BS-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUSINESS CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability2000 Hotel Downtown Kigali
TWIN BUSINESS CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- BUSINESS CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.BS-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE BUSINESS CITY VIEWDOUBLE • BUSINESS CITY VIEWDBL.BS-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BUSINESS CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability2000 Hotel Downtown Kigali
DOUBLE BUSINESS CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- BUSINESS CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BS-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDS SUPERIORSUITE • TWO QUEEN BEDS SUPERIORSUI.2Q-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability2000 Hotel Downtown Kigali
SUITE TWO QUEEN BEDS SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE MOUNTAIN VIEWSUITE • EXECUTIVE MOUNTAIN VIEWSUI.EJ-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availability2000 Hotel Downtown Kigali
SUITE EXECUTIVE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about 2000 Hotel Downtown Kigali
100
reviews shown
dawn
The staff were amazing, especially todos and Emmy! They always greeted me with a smile and ensured I had a great day / evening. The airport shuttle was amazing. The property had a very central location tgat allows you to walk to shops and restaurants.
dawn
This is a very clean, quiet, and co portable place to stay in the heart of downtown kigali. They offered great pickup service from the airport and a nice breakfast spread. The room was comfortable. Only complaint is that the room was super stuffy at my 10 pm checking and therefore it never cooled down enough to sleep comfortably.
WASIU
Breakfast was great. I made use of the complimentary airport pickup and it was smooth. They arrived on time and I had a great time.
ondrea
The hotel was clean and staff was excellent. First night my mattress was so hard. I asked to change rooms and they let me look at several till I found a comfortable bed. The a/c wasn’t working well they repaired it with in 10 minutes. Great stay!! Breakfast buffet was good the omelet station rocked!!
Rosa
**Exceptional stay in a prime location!** The hotel is perfectly situated, with everything you need within walking distance. The airport transfer service was convenient and seamless, making arrival and departure stress-free.
What truly made the experience outstanding was the staff. They were professional, friendly, warm, and always willing to provide helpful information and assistance.
The rooms are spacious, impeccably clean, and thoughtfully equipped with everything needed for a comfortable stay. The breakfast was excellent, offering a complete and satisfying selection of options.Has an amazing live entertainment every Friday and Saturday.
Overall, this hotel exceeded expectations in every way, and I would highly recommend it to anyone looking for comfort, convenience, and exceptional service.
What truly made the experience outstanding was the staff. They were professional, friendly, warm, and always willing to provide helpful information and assistance.
The rooms are spacious, impeccably clean, and thoughtfully equipped with everything needed for a comfortable stay. The breakfast was excellent, offering a complete and satisfying selection of options.Has an amazing live entertainment every Friday and Saturday.
Overall, this hotel exceeded expectations in every way, and I would highly recommend it to anyone looking for comfort, convenience, and exceptional service.
Rosa
Exceptional stay in a prime location! The hotel is perfectly situated, with everything you need within walking distance. The airport transfer service was convenient and seamless, making arrival and departure stress-free.
What truly made the experience outstanding was the staff. They were professional, friendly, warm, and always willing to provide helpful information and assistance.
The rooms are spacious, impeccably clean, and thoughtfully equipped with everything needed for a comfortable stay. The breakfast was excellent, offering a complete and satisfying selection of options.
Overall, this hotel exceeded expectations in every way, and I would highly recommend it to anyone looking for comfort, convenience, and exceptional service.
What truly made the experience outstanding was the staff. They were professional, friendly, warm, and always willing to provide helpful information and assistance.
The rooms are spacious, impeccably clean, and thoughtfully equipped with everything needed for a comfortable stay. The breakfast was excellent, offering a complete and satisfying selection of options.
Overall, this hotel exceeded expectations in every way, and I would highly recommend it to anyone looking for comfort, convenience, and exceptional service.
Shaun
Everything was clean and orderly. The staff was helpful and restaurant was good with an ample buffet for breakfast.
Olufunlola
Fast internet. Fresh breakfast. Free room service delivery!
Travis
Very helpful and thoughtful staff. The outdoor space is very relaxing at night, the restaurant attached is very good (for local & Chinese cuisine with good prices). There are plenty of stores for shopping nearby. The genocide memorial, large market, and camp Kigali are very close. The area is quite safe although very busy in certain spots.
The room is big, bed is big, and shower is good (good pressure and good temperature).
The room is big, bed is big, and shower is good (good pressure and good temperature).
Pascal
The room was nice but the AC was poor
Kenneth
The hotel is a little tired but was in a great location for me and was as I had hoped for. The room was large and clean, the staff were great, I enjoyed the buffet breakfast and the airport pickup service was very efficient and much appreciated.
Florence
The hotel itself looked well maintained. Courteous staff. Amenities were great. I really enjoyed the gym.
My biggest problem was the surroundings which was crowded and noisy. This is good for business, not for some.
My biggest problem was the surroundings which was crowded and noisy. This is good for business, not for some.
MITESHKUMAR MAHENDRABHAI
The place is very convenient to the all basic necessity so I prefer to stay when I come for the business trip
almut
I knew the location was in downtown market and busy but what made it bad was the pesticide chemical usage in all rooms which made my eyes burn and resulted into skin allergies. Room had baby cockroaches and was not really clean. Food was mediocre. Beef liver for breakfast was not expected. Really let me down.
Peter
Big room, nice bathroom
Leopold
It’s in the middle of everything. The incredible staff simplified my stay. Kelly, Valens, Olive, and many more, helped me navigate around the hotel/city, and couldn’t ask more. Definitely one of the best hotels in Kigali.
Walter Ezeama
The room is clean, double beds with all the amenities
Stephen
Healthy breakfast
John
The staff were super helpful during my stay and the breakfast selection was excellent. Thank you to Keza and team for helping me with an issue. 😊
Thato
The best hotel in downtown Kigali. Airport shuttle service is the best.
Hafeez
Shops
Richard
Poor staff service including use of fraudulent car rental and tour services
Andrew
Everything was as advertised. I will definitely stay here again.
Richard
The hotel is pleasant overall and the room was very comfortable. However, I had a very bad experience with a car rental arranged through reception. I paid $100/day for a 15 year old car that was unsafe and uninsured: cracked windscreen, bald tyres (I slipped on wet roads), oil warning light, noisy engine, and it broke down on day two with an alternator failure.
The insurance provided was for private use only, meaning I would not have been covered in an accident. I was asked to sign a contract only in Kinyarwanda, and when I complained, the rental company tried to blame me for the faults. I was harassed and harangued by two car rental company staff at the entrance to the hotel, trying to make me pay for an alternator/ engine repairs.
I eventually got part (for the second day) of my money back from the staff member who arranged the car rental, but the experience ruined my last day in Kigali. I only got the money back after much arguing and eventually the hotel staff member accepted responsibility and liability for arranging the car rental. I had no option but to sit around the hotel for the entire day without any usual hospitality recovery like a shower, free shuttle to the airport etc.
Guests should insist on using reputable, established rental companies with proper commercial insurance.
The insurance provided was for private use only, meaning I would not have been covered in an accident. I was asked to sign a contract only in Kinyarwanda, and when I complained, the rental company tried to blame me for the faults. I was harassed and harangued by two car rental company staff at the entrance to the hotel, trying to make me pay for an alternator/ engine repairs.
I eventually got part (for the second day) of my money back from the staff member who arranged the car rental, but the experience ruined my last day in Kigali. I only got the money back after much arguing and eventually the hotel staff member accepted responsibility and liability for arranging the car rental. I had no option but to sit around the hotel for the entire day without any usual hospitality recovery like a shower, free shuttle to the airport etc.
Guests should insist on using reputable, established rental companies with proper commercial insurance.
Thomas
The suburb is so noisy. The people working there are so good, however the location is not the standard of current hotel industry in Rwanda.
Ramie
I wnjoyed my stay here. The breakfast was really nice.
Robbie
This property provides free breakfast, complimentary shuttle, and it has a good value. I highly recommend this hotel
dhaval
Amazing
Shauntenette
Everything about this property was amazing
Benson
Perfect location, modern feel, friendly staff, good vibes
Susan Prunier
The staff was very nice and very friendly and helpful.
Everyone spoke English.
Breakfast buffet was incredible, including the black coffee, African tea, and the spiced tea
Everyone spoke English.
Breakfast buffet was incredible, including the black coffee, African tea, and the spiced tea
Mohamed
Good stay, good facilities. The location is a bit too crowdèd for me, but the hitel and services were good
martin
They advertise it without showing that it’s in the heart of Kigali but it’s in downtown. However it’s the most quiet area you can imagine . Only the food is quite expensive and do not come in time when you order .
Ibrahima
Like This place
Wondetfull
Abdulrahim
The staff were accommodating and the hotel was very nice.
Tania
Staff came to our door twice to interrupt to show us an iPad menu of food options which we didn’t request. No washcloths, only one hand towel and 2 bath towels for three people. Fan needed to be serviced for noise. Airport shuttle wasn’t available
Daniel
Great hotel
Great hotel and good servicr. Breakfast was abundant and loved the fresh juice
Isaac
Amazing view from the Bamboo restaurant, amazing staff, very good food, clean. Totally with the money.
Will
I had a great stay at 2k Hotel. The staffs especially Olive Iyonasenze, did her best in making my stay 100% satisfied. She went above and beyond to provide the best quality customer service during my time. Because of her, I ll be back. Not forgetting the other crews, Divine, Assuman, Guillaume and Jules. Thanks for making my stay in Kigali a success. I ll definitely be back.
Yonas
I missed yhem al ready
Those stuffs people they sre sweet
Very nice and supportive
Those stuffs people they sre sweet
Very nice and supportive
Tadeo
Friendly and excellent customer service team
Erick
The view from the balcony and smoking area was fabulous. The staffs were
Rachel
This hotel was not very clean and stank like cigarette smoke. I could not get past the smell which was awful and everywhere.
The rooms were large but not comfortable, the bed was spring-y, and I saw visible dirt on the couch. I ended up leaving and switching hotels. Staff felt bad and helped me get a cab.
The rooms were large but not comfortable, the bed was spring-y, and I saw visible dirt on the couch. I ended up leaving and switching hotels. Staff felt bad and helped me get a cab.
Verified traveler
Terrible. Smelled like cigarettes.
Nathan
It was a great stay. Lovely clean spacious room, great breakfast and outstanding friendly service
Adeyemi
Stayed here for two nights. Very convenient to attractions. Staff most pleasant and helpful
Tobius
Free laundry
Brian
The can improve on the toilets
Wayne
The airport pickup was on time and delivered us to the hotel without any complications. The hotel staff are great and more then willing to assist. The welcome plate of fruit was a nice touch. The hotel is centrally located with good views of the area. The ajoining restaurant was convenient and reasonably priced. While the rooms were a little dated, the hotel offers good value and I would not hesitate to recommend this hotel for a short stay.
Adeyemi
Really enjoyed my stay here. Great location in downtown Kigali
Daphne
This property was AMAZING.
We came here from a different hotel because the previous hotel was terrible . Thankfully this hotel exceeded our expectations. Staff was attentive and friendly . The rooms were very spacious. The restaurant had good food. I will definitely stay here again when I come back . Thank you everyone for your amazing service !!
We came here from a different hotel because the previous hotel was terrible . Thankfully this hotel exceeded our expectations. Staff was attentive and friendly . The rooms were very spacious. The restaurant had good food. I will definitely stay here again when I come back . Thank you everyone for your amazing service !!
Paul
Very bad tv & wifi connection, pour restaurant menu etc…
Adam
The hotel is good, huge rooms which are very clean. Staff friendly. Location downtown.
Hotels offers free airport transport.
The restaurant serves Chinese food only and not very good. Breakfast indifferent.
Hotels offers free airport transport.
The restaurant serves Chinese food only and not very good. Breakfast indifferent.
Michael
Right downtown, large rooms, helpful people
The hotel is right downtown, which means you can hear the busy bustle from below even 10 floors up. But the views from the room are nice. I opted for the executive room which was huge with windows on two sides. Breakfast was good at the attached large restaurant. The free airport shuttle is nice.
Luke
Nice hotel, lovely staff
Wail
Great location in the city center, walkable area outside the hotel. The staff was nice.
Peter
Best stay in central Kampala
Everything good.
Great service.
Airport pickup always on time
Great service.
Airport pickup always on time
Ada
Staff were very helpful, courteous and pleasant
Francois
Big room, great location, good food, fair price
-the ratio equipment + service / price is very fair
-room is big
-location is close to restaurants, malls, shops
-in house restaurant (Bambou Rooftop Restaurant) is good and not too expensive
-breakfast offers a wide range of food, including asian food
i stayed at both Onomo and 2000 Hotel
i prefer 2000 Hotel for the size of the room and the price which is 50% cheaper
-room is big
-location is close to restaurants, malls, shops
-in house restaurant (Bambou Rooftop Restaurant) is good and not too expensive
-breakfast offers a wide range of food, including asian food
i stayed at both Onomo and 2000 Hotel
i prefer 2000 Hotel for the size of the room and the price which is 50% cheaper
Admire
Great place
Great hotel but the noise in downtown was terrible
Admire
Great place
Great place but the noise from the downtown businesse can discourage you
Nathaniel
Such a lovely stay, the staff go above and beyond, they were all so warm and kind. The hotel is in a great location close to food, markets and the action.
Great rooms too that are clean and spacious, highly recommend
Great rooms too that are clean and spacious, highly recommend
Ibrahim
Nice hotel. The shuttle pick up service was much appreciated.The driver Louis waited for me even though my flight was delayed. Pleasant stay and reasonably priced
David
The rooms are nice snd the staff very polite and helpful. The neighborhood aroumd the hotel is very busy and crowded.
Lutalo
They don’t have microwave in their units and the toothbrushes and toothpaste are substandards
Fred
Walking distance to everything you want, check out the restaurant with a nice city view
Sadamoudou
Nice staff, the cleanliness and the breakfast
James
All the staff were great. Very helpful. Room was nice and very large.
Anissa
This is the hotel we book for all our staff travelling to Kigali, always very convenient and and great customer service
Thanks you!
Thanks you!
James L
Very Friendly and Professional
Pascal
It was clean
Rachel
Lots of noise from the construction outside and sales people on the street.
Apart from that good choice of food
Apart from that good choice of food
Chelsea
The hotel was very clean and accommodating. Would definitely visit here again!
Micheale
Terrible A/C. This is not the staff's fault at all. They really knocked themselves out to make it work. The faultiness is due to inadequate maintenance or basic design. Also the window did not close properly and the noise outside, from some street cryer, was incessant. I can't possibly recommend this hotel and I feel the management makes it hard on the staff who really work hard. They are first line and this is simply not fair. They were fantastic!
Melissa
Rooms were very big and hotel was very clear. Service was great.
Samson
The service provided is excellent. The staff are very friendly. Airport pickup was on time and friendly driver. Very spacious rooms with good views. Location is very convenient for people who like to access shops easily and various amenities at walking distance.
khalil
Great Hotel
The room was clean and comfortable and the staff were welcoming and helpful throughout my stay. The breakfast was delicious and offered with variety of food. The location of the hotel is closed to downtown which was convenient to me. There is a big shopping mall about 5 minutes walk. Overall, I would recommend this hotel.
Ian
This hotel is clean and spacious.All staff were polite and helpful. The breakfast selection is good. I found the surrounding area to lack dining options and general variety
MITESHKUMAR
Good
Stephanie
The room was spacious with a very comfortable bed. Bathroom was clean, great pressure and instant hot water in the shower.
The restaurant was okay. Theyvplayed Karaoke the whole time we had dinner. That part was rather obnoxious.
They have aurport shuttle which us bery convenient and the airport isxonly an hour away. The surrounding area is very busy but we felt very safe walking around.
The restaurant was okay. Theyvplayed Karaoke the whole time we had dinner. That part was rather obnoxious.
They have aurport shuttle which us bery convenient and the airport isxonly an hour away. The surrounding area is very busy but we felt very safe walking around.
Hagos
It is all good, except there is a noise around the hotel, and even a big noise from a man who never stop praying loudly in the neighborhood.
Maryam
Top notch service
From the airport pick up to the conversation all the way to the hotel, the dynamic duo of Nancy and Oliver were delightful and very professional.
The service is top notch and i am very impressed.
Dinner was nice, breakfast was okay and overall for the budget, the hotel was good. Location im not so sure as i only spent 1 night but the service makes up for everything.
The service is top notch and i am very impressed.
Dinner was nice, breakfast was okay and overall for the budget, the hotel was good. Location im not so sure as i only spent 1 night but the service makes up for everything.
Derek
They are great
It was great. Neat room.
Wish their restaurant menu was not so heavily Chinese though.
Wish their restaurant menu was not so heavily Chinese though.
Robert
The property is satisfactory overall. However, the hotel needs to improve its shuttle service. Although they advertise providing shuttle services, the current arrangement requires guests to adhere to the hotel's schedule, which may not always align with individual plans. It would be beneficial if the hotel could offer more flexible shuttle timings to better accommodate guests' needs.
Grant
Great service
Selamawit
It shopping aria nice people convenient, and good food.
Ibrahima
Tres sympa
Loved it
Le personnel est très accueillant
Le personnel est très accueillant
george
The location is proximal to key attraction sites
Anthony
Resturant services is appalling with the exception of breakfast which is average.
Chris
The staff are great
Nnaemeka
Best hotel for me everything considered. Stayed twice now.
MICKY
The Hotel seems a bit old but still great. Great Staff, Huge room, Great Views. The Restaurant needs work, not too many options for dining as well.
Babafemi
We had an amazing stay at this hotel!
The staff was incredibly friendly, the room was spacious and clean, and the amenities were top-notch.
We especially loved the delicious breakfast spread they offered each morning.
Highly recommend!
The staff was incredibly friendly, the room was spacious and clean, and the amenities were top-notch.
We especially loved the delicious breakfast spread they offered each morning.
Highly recommend!
Christian
The room was beautiful. The staff was friendly, welcoming and helpful. The breakfast had variety.
jonathan
Good place in Kigali
Good place to stay in downtown Kigali , the hotel is a bit old but it’s clean and the staff is great.
Jonathan
Very disappointing hotel, I stayed there a few years ago and it was quite nice and clean. On my recent visit this week I was shocked how run down the pace was. People were smoking everywhere and the first room they gave me smelled like an ash tray. Paint peaking and the breakfast with very limited options. Very disappointing.
Richard
Great property in a great city! The staff are amazing!! Rooms are large, clean, lots of water pressure. I highly recommend this place!!
Sybille
Although the room showed a bit of wear, it was very clean, had a great view, and the amenities were excellent (safe, slippers/bathrobe, tea and coffee in the room, bottled water, etc). The wifi was strong (the best I had in Rwanda) and the a/c worked well. The breakfast was delicious and offered a good variety.
Everyone that worked there was helpful and accommodating, especially the front desk and the breakfast crew (thank you!)
My only complaint is that the listing on Expedia says they have a free shuttle to/from the airport. The shuttle is only free from the airport to the hotel. You have to pay $20 from the hotel back to the airport.
Overall, great hotel in the heart of Kigali!
Everyone that worked there was helpful and accommodating, especially the front desk and the breakfast crew (thank you!)
My only complaint is that the listing on Expedia says they have a free shuttle to/from the airport. The shuttle is only free from the airport to the hotel. You have to pay $20 from the hotel back to the airport.
Overall, great hotel in the heart of Kigali!
LEAH
Pros: Great reception from the airport by hotel driver (Geoffrey night Driver), such a humble and respectful gentleman. Clean room & premises in general. Friendly and helpful staff from concierge especially (Nancy), reception and housekeeping (Valence).
Cons: Poor services at the bamboo restaurant. Ordered room service for breakfast at 9 am, had to make 4 follow up calls only to receive cold food some few minutes to 11am. I requested for salt from one restaurant staff, he never returned, so I ate my food with no salt.
The fridge in the room did not work the whole time I stayed in the hotel and the wifi was not working sometimes.
Cons: Poor services at the bamboo restaurant. Ordered room service for breakfast at 9 am, had to make 4 follow up calls only to receive cold food some few minutes to 11am. I requested for salt from one restaurant staff, he never returned, so I ate my food with no salt.
The fridge in the room did not work the whole time I stayed in the hotel and the wifi was not working sometimes.
lilian awuor
I loved my stay at the hotel. However, I would encourage them to work on the internet. As a foreigner, we depend on the internet for communication while we are away; however, the internet connection is so poor that it cannot sustain a WhatsApp call. Otherwise, everything was perfect, and I am looking forward to another trip
Location & surroundings
2000 Hotel Downtown Kigali
Kn82 St 1 Near Kigali City Tower Nyarugenge Sector, Kigali, Rwanda
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2000 Hotel Downtown Kigali
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