Name: 5 Swiss Hotel
Address: Kn 25 Street 2 Kiyovu, Kigali, 00000, RW

8/10

Excellent

14 May 2026

Zewelanji

Good location, clean, friendly and helpful staff. I had a good stay!

Business

10/10

Exceptional

19 Dec 2025

Axel

Rooms were great, staff friendly and helpful with early check-ins/late check outs. Restaurant on site served great food. Free laundry was a bonus as was the table football and the beautiful birds near the outdoor seating area. Only issue was taxis - hotel had a driver but he was really expensive and we had to plan ahead for pick up and drop off

Leisure Friends

10/10

Exceptional

09 Oct 2025

Sabine

Very nice and super friendly and free laundry service was excellent.

Friends_and_family Friends

10/10

Exceptional

02 Jul 2025

Archie

Staff was very friendly, helpful and professional.

Leisure Self

10/10

Exceptional

23 Jun 2025

Brad

Great location, good sized room and nice atmosphere. The bed is a bit stiff for me but with jet lag was no issue. .

Business Self

10/10

Exceptional

30 Aug 2024

Sarah

The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.

Business_and_leisure Self

10/10

Exceptional

21 Aug 2024

Cynthia

How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!

Leisure Self

10/10

Exceptional

26 Jul 2024

Pierre

Lovely authentic stay with great staff

The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.

Business

10/10

Exceptional

24 Dec 2023

Sharon

I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going.

Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind.

I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.

Leisure Self

10/10

Exceptional

26 Aug 2023

Sarah

All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.

Business_and_leisure Self

10/10

Exceptional

31 Oct 2022

Subhash

Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.

Business Self

8/10

Excellent

18 Aug 2022

Renu

This property is very well located. The staff is very nice n helpful.
There could be more meal options for vegetarians

Business Self

10/10

Exceptional

01 Aug 2022

Suresh

Great hotel in Kigali

My friend recommended it and the best price was on Hotels.com.

It’s clean, modern and comfortable with friendly staff. Not stuffy at all.

Well situated in Kigali and a good base for exploring further afield.

A nice lounge and garden to drink a coffee while chatting to your friends.

The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.

Self

10/10

Exceptional

28 Jul 2022

Katherine

A gem - stay here!

Business Self

10/10

Exceptional

04 Dec 2021

Adilise

Very clean property as for staff members, they make you feel like you have your own personal butler of every requests you might need.

Business_and_leisure Self

10/10

Exceptional

01 Mar 2020

Verified traveler

Beautiful and quiet

The hotel is a quaint and cosy place with exceptional service. I absolutely loved the compound with its green spaces, there are many secluded areas one could just hang out, listen to music and read a book. Although it is small, I found it to be private and very comfortable.
I absolutely loved my room, it was super clean and quiet. I got a hill view room, but unfortunately they were out of the ones with a balcony. I recomend the rooms with a balcony and will definitely get one of those on my next visit.

Self

10/10

Exceptional

17 Nov 2019

Verified traveler

Friendly, helpful staff, clean room and great location

Business Self

10/10

Exceptional

25 Jun 2019

Verified traveler

Very clean. Good service. Safe compound. Good location.

8/10

Excellent

25 Mar 2019

Visitor

It was a nice stay. The room was clean and inviting. Checkout should be at least 12PM.

Business

10/10

Exceptional

07 Jan 2019

Mikhail

Charming hotel in the center of Kigali

Amazing place and very welcoming. This is my second time here. First time was in 2015. I absolutely love this place. People here are incredibly wonderful and treat you lovely. Area is very safe and in walking distance to many places you want to see in Kigali. I live every single person who work here, and great respect to the owner, William.

10/10

Exceptional

10 Dec 2018

Verified traveler

Helpful pleasant staff. Nice room with kettle and small fridge

6/10

Pleasant

29 Nov 2018

Verified traveler

Comfortable room close to the downtown. Good food at the restaurant. Overall a little expensive for what you get

6/10

Pleasant

15 Nov 2018

Zoe

Helpful staff but expensive.

Delightful staff and delicious breakfast but this hotel was expensive for what it was. No pool, room was small without a view. Have stayed in 2 other hotels in area which were better value but hotel was full when we stayed and the area of Kigali is beautiful.

Family

8/10

Excellent

13 Nov 2018

Verified traveler

The staff at the hotel are it's best feature. Always friendly, helpful and willing to go the extra mile to make sure you have an excellent stay.

10/10

Exceptional

27 Sep 2018

James

Small and friendly , would stay again

Only there for one night after a business trip but glad I chose this hotel. Simple but clean room with everything I needed. Enjoyed a nice meal and a beer in the evening. Receptionist was really helpful and cheerful including sorting out a good driver for me and looking after my bags before going to the airport

10/10

Exceptional

12 Aug 2018

Roman

Perfect base for exploring Rwanda

The hotel is a microcosm of Rwanda - spotlessly clean, well managed and oozing good humour and charm. The reception staff is supremely helpful and there is a reasonably priced restaurant on-site with excellent fare. A perfect base for exploring Kigali and Lake Kivu!

6/10

Pleasant

06 Jun 2018

Kate

It’s a good hotel for just an overnight in Kigali when you’re headed back to the airport. Restaurant staff friendly but front desk just ok.

10/10

Exceptional

05 Apr 2018

Verified traveler

home away from home - nice views of the hill

good size rooms, super clean, good wifi, great calm location, nice hosts. Always go there when in Kigali.

8/10

Excellent

23 Mar 2018

Verified traveler

Room was clean and modern. Staff are great. Location is perfect. Breakfast was bad. Laundry is expensive.

8/10

Excellent

12 Feb 2018

Glen

5 Swiss Hotel is Comfortable Stay

This is a comfortable hotel with good service from the staff. When I arrived at the hotel I found they did not have a room for me even though I had reservation. They arranged for me to stay in nearby Umbumge Grand, a 5 star hotel, for two nights and took care of everything. So they are very willing to accommodate their guests. The rooms are a bit small and some do not have air conditioning. There is nice bathroom and closet space. The breakfast is adequate, but does not vary from day to day. If there are quite a few people for breakfast the coffee machine is not large enough and has to be refilled every few minutes. The lunch and dinner menu is good and the nightly dinner specials are generally very good. I had a good tilipia dinner one night and a chicken breast with dijon mustard sauce was very good. So, the food is good and price more reasonable than in the restaurants. Good value for money for this hotel. Would recommend for short stays in Kigali.

8/10

Excellent

20 Jan 2018

Linda

Great staff, great hotel would recommend

Had a pleasant stay here. The staff are very professional and the hotel is in a great location if you're going to be doing a lot in the Central Business District.

6/10

Pleasant

29 Dec 2017

Keith

Ups and downs

Building work disrupted us but that will be finished soon. Apart from that it was a lovely stay.

Partner

6/10

Pleasant

23 Dec 2017

Zachary

Perfectly fine place to stay in Kigali

Perfectly fine place to stay in Kigali. In a good area. Friendly and helpful staff. I don't know hotels in Kigali very well, but I have a feeling that this one might be better value than others. On the other hand, don't expect anything luxurious. Pretty basic. Thanks for the mosquito net.

8/10

Excellent

31 Oct 2017

Verified traveler

Wonderful staff and a variety of breakfast items. The beds were comfortable and clean. This hotel is located near many reataurants and easy access to downtown.

10/10

Exceptional

01 Oct 2017

Verified traveler

Reasonably priced and very comfortable.

Compared with other hotels in the area the price is very good, and walking distance to town. Very nice food.

8/10

Excellent

08 Sep 2017

Verified traveler

Great location ! Great value for your money !

Friendly staff,clean comfortable rooms- no AC but a fan in room ,quiet to sleep well. Walking distance to Resaurants. Excellent breakfast with nice outdoor terrace.

10/10

Exceptional

08 Jun 2017

David

Lovely quiet hotel in great part of Kigali

The 5Swiss Hotel is quiet, relatively small and very charming little spot, located in easy walking distance of the old city centre, and literally 5 minutes from the famous Milles Collines. The rooms are small but very clean and comfortable, with a good shower (lots of hot water). Food is tasty and relatively inexpensive, and the staff are young, energetic and friendly. A quaint little bar in the patio/ garden area is a great spot for quiet drink after a busy day, and prices are reasonable - particularly for the beer (try the Muezig, a local German knock-off). One word of caution - Kigali has become a sprawling city that is actually a conglomerate of about 7 or 8 hills, each with its own more or less self-contained neighbourhood, complete with attractions, restaurants, bars and coffee shops. While it is one of the few African cities where you can pretty much walk anywhere, walking from one hill neighbourhood to the next is not advisable. What looks like a short distance on the map can, due to winding roads, end up being a 30 minute walk. Taxis can be reasonable, though haggling can also be tiresome, and every driver will try to oversell and get you to essentially hire him for a few hours and multiple stops - negotiating on the street is a drag, unless you like that type of thing. Best to get a few trusted drivers from the hotel, and negotiate with them, rather than on the street. Beware also the magazine/ newspaper vendors around 5Swiss - a bit pushy but just smile!

Partner

8/10

Excellent

05 Jun 2017

Christian

Calm and comfortable place close to business

The 5 Swiss hotel is a small property, close to the business center of Kigali. It allows you to walk to most of the places. The property is quiet and comfortable as well as clean and simple. There is a small restaurant, offering a good breakfast (small buffet and the choice of omelettes) as well as lunch and dinner. Prices for the food are very fair. The property has good Wi-Fi connections, with the exception of the restaurant (budget not supposed to look at your smart phone while eating anyway). It is also a tiny garden which allows you to rest and enjoy the nature while on-site.
The rooms are very clean and recently renovated. I like the fact that there were many power outlets to charge your gadgets. The working table was a little bit on the small side. Rooms with a view to the garden are certainly preferred over the rooms with a view to the parking lot. But if you are outside the hotel the whole day anyway, it doesn't matter.
Staff is very friendly and accommodating. I can certainly recommend the property for short stays, both for tourism as well as business.

10/10

Exceptional

03 Jun 2017

Verified traveler

Excellent service

Excellent service, staff was extremely kind and helpful. The included breakfast was great and the location was safe and quiet, away from busy main roads. Wish we could have spent more time in Kigali to explore and will definitely stay there again if we're back.

Family

10/10

Exceptional

15 May 2017

Seung Hee

Very good

First visit to Rwanda Not very luxury but,
Everything was good - friendly and orderly service, clean, comfortable all the time I stay. I can recommend this hotel to other people with no hesitation.

8/10

Excellent

11 Apr 2017

Giles

Good Hotel Close to the Business District

Boutique hotel in the diplomatic zone (almost opposite the President's House). The staff are very welcoming and helpful. The rooms are large and clean with air conditioning and flat screen TVs. Nice garden, relaxed and casual bar/restaurant. Good value for its location.

10/10

Exceptional

18 Feb 2017

Scott

A delightful small hotel with beautiful gardens.

It's a small hotel in a very nice setting, with beautiful gardens and overall neighbourhood. The staff are delightful and efficient. The breakfast has the usual things one might expect as well as excellent coffee!

Partner

10/10

Exceptional

27 Jan 2017

Verified traveler

Clean, modern and comfy

We had a great stay here. Really great spot for short or longer-term stays. Super nice staff.

10/10

Exceptional

18 Aug 2016

Verified traveler

Very great staff. Very helpful. Can't wait until next time. They were very accommodating to my unavoidable plan changes.

8/10

Excellent

25 Jun 2016

Tim

Small, Comfortable Hotel in a nice part of town

I spent a weekend at the 5-Swiss Hotel in Rwanda and was quite pleased with my stay.

The WiFi was fast, the bed was comfortable and the TV was large enough that watching from the bed was a nice experience.

One thing I didn't realize when I initially booked the hotel was how great the location was. Several malls that feature American-style coffehouses are a 10 minute walk away, the (famous) Hotel Mille de Collines is right across the street, the National Bank of Rwanda is also across the street and the Presidential Palace is right down the road. As someone who was coming to Rwanda for the first time, I found that I had a great sense of security in this part of town. Little did I know that I was also walking distance from a Restaurant called "Heaven" which is known as one of the best places to catch a meal in Kigali.

I definitely lucked out!

10/10

Exceptional

23 Jun 2016

Samuel

Excellent

8/10

Excellent

07 Jun 2016

Verified traveler

This hotel doesn't look like much from the outside compared to its neighbors, but the location, rooms and service are excellent! The staff was warm and went out of their way to help us with things like securing transport, and figuring out great places to eat. Overall we loved our stay here.

Partner

10/10

Exceptional

24 Mar 2016

Donald

I booked the room online and arrived a few hours later, everything was ready of me. Very comfortable room. convenient location for the offices I needed to go to. First hotel on my Rwanda trip with a television that worked properly!

10/10

Exceptional

23 Mar 2016

Gari

Clean, safe, and helpful

We enjoyed our time! The staff was on top of things. I felt safe in the neighborhood. They helped with taxis and making sure we had everything we needed. The rooms were clean and were extra stocked with what we all needed.

10/10

Exceptional

14 Mar 2016

Adelowo

Comfortable and memorable

The location of the hotel is very functional both for business and for pleasure. The staff are very helpful and very courteous. They were willing and ready to go out their way to satisfy their houseguest and make their stay not just comfortable but also memorable