Hotel XOLA Trademark Collection by Wyndham

6/10

Pleasant

11 Jun 2026

David

Shuttle to YVR. Good location

Friends

10/10

Exceptional

10 Jun 2026

Dalia

The hotel staff was very helpful. The room was clean. The hotel shuttle was very convenient

Partner

8/10

Excellent

10 Jun 2026

Dianne

We were there for one overnight stay. It is so close to the airport that for an early morning flight we stay so that we can wake up, get in the car and off the YVR. Can’t say about the breakfast as we generally leave before it is available.

Partner

10/10

Exceptional

09 Jun 2026

Glenn

Clean room free shuttle to airport half hourly great resturaunts on sight close to airport

Partner

4/10

Poor

09 Jun 2026

Thomas

Booked a suite, and when I called to double-check I was promised that it has two bedrooms with two real Queen beds. But we only got one bedroom and a terrible sofa bed. No such thing as two bedroom suite in this hotel, I was told. Front staff was also visibly suffering from work overload, very unorganized, and a bit unprofessional. Room was not the cleanest, found garbage under the sofa for example. The shower, although an awesome and spacious walk-in shower at first glance, had a) a pretty clogged drain and b) hardly any room for the water to go but into the bathroom, so it just pretty much flooded it. Two ACs in the suite, but only one remote for both. Same for the two TVs, lol! Free Breakfast was standard continental at best. Never Ever Again!

Friends_and_family Family

4/10

Poor

08 Jun 2026

Jaeden

Dirty room, bugs coming out from the edges of the carpets, dirty bathroom, sheets had hairs all over them when we first got there. Breakfast was very bad, small selection and tasted awful. Everything about our stay was terrible. A few staff members were nice and helpful, the rest were short with us and very rude. Shuttle was convenient. But I will never be staying here again. Stay at the holiday inn across the street if you need to stay in the area.

Family

6/10

Pleasant

08 Jun 2026

Joy

The shuttle service was okay. We had to wait 45 minutes for the driver. The drivers were helpful.

They don’t clean your rooms. Having trash removed and dirty towels removed would have been nice. You pay the same price every day. Simple cleaning service is expected.

Friends_and_family Family

4/10

Poor

07 Jun 2026

Jennifer

Didn’t get our room cleaned as we were supposed to let the front desk know. Annoyed by this. Hotel is in serious need of a Reno. Very dated. Breakfast was mediocre at best. Nothing really fresh other than a banana.

Partner

4/10

Poor

03 Jun 2026

CHENGXIA

The price is too high to match their service. Staff are not actively providing services.

Family

8/10

Excellent

03 Jun 2026

Mary

The staff are very pleasant and helpful. The room was very clean. Breakfast was OK but the toaster didn’t work very well and the waffles tasted very dry.

Partner

8/10

Excellent

03 Jun 2026

Ping

Room was clean and quiet, location is very convenient.

10/10

Exceptional

02 Jun 2026

Wayne

The rooms were clean the staff friendly and helpful it’s an hotel but not bad a few upgrades would improve the hotel still carpet on the floors and a microwave would be useful

Partner

2/10

Poor

02 Jun 2026

Jaeden

Weird mix up with double bookings. Another issue, when I asked to confirm my stay on June 7th

4/10

Poor

31 May 2026

Erica

Very old. Air conditioner was very loud and made weird noises all night so didn’t get much sleep. Rooms are large and bathroom is large but old. Be careful when showering. Water will randomly get scalding hot.

Partner

2/10

Poor

31 May 2026

Santosh

Old hotel, old carpets, debris outside room’s window. Don’t stay here , go to a other hotels nearby

Partner

10/10

Exceptional

31 May 2026

Crystal

Staff was friendly and helpful. Room was tidy. Property is a little aged but still in good repair.

Partner

8/10

Excellent

30 May 2026

Charles

Problem with shuttle bus from airport - ignored clients twice - had to wait for more than 1.5 hours. Was told driver on previous shift wanted to leave early and skipped taking passengers. Called reception many times but response negligible. Overall pretty ordinary experience. Will never go back there.

Partner

6/10

Pleasant

30 May 2026

Mary

The airport shuttle did not turn up. When we called the hotel, our call was not answered and being hung up. Front desk did not have sufficient staff.

Family

8/10

Excellent

29 May 2026

Mitchell

Staff were friendly and the breakfast was good. The carpets in the room were dirty, the finish on the tub and sink were coming off, and there were some bugs crawling around on the bathroom floor.

Partner

10/10

Exceptional

28 May 2026

Paula

Loved our one night stay at this hotel.The staff was ultra friendly, great continental breakfast the next morning. The room was clean and plenty of complimentary spa items. I highly recommend particularly if you are looking for a value hotel on your way to a cruise or your next destination.

Family

10/10

Exceptional

27 May 2026

Suzanne

This is my experience as a overnight stay solo traveler:
Room was spacious with some dated furniture and a large bathroom, but no tub. Area was clean, relatively quiet and did not smell. As a single female traveler, I felt really safe with three locks on the door. The staff was accommodating and knowledgeable about the area. They had even given me a to-go breakfest bag since I had an early flight. The Inn was a 13 min walk to the metro depot which could get you anywhere in the city including the airport, but if you didn't want to brave public transportation, they also offered a shuttle directly to the airport in 30 min increments!
I would come back here again.

Self

8/10

Excellent

27 May 2026

Kathy

Excellent front desk person. Very professional and accommodating

Partner

8/10

Excellent

27 May 2026

Joy

Breakfast was good
Shuttle to airport very good

Self

8/10

Excellent

26 May 2026

XU

近，配施一般

10/10

Exceptional

25 May 2026

paul

Check in was quick and easy.
Room was clean, everything in the room worked flawlessly. Restaurants located downstairs were very convenient as well as Costco across the street.

Pet

6/10

Pleasant

25 May 2026

Victoria

Room was clean but very dated. Wall paper was pealing in the bathroom and also the toilet paper role holder was falling off the wall.
On the other hand staff were great!

Partner

6/10

Pleasant

25 May 2026

virginia

Breakfast….too simple….wants bacon and hash browns!

Partner

8/10

Excellent

25 May 2026

Neil

Good parking

Partner

8/10

Excellent

24 May 2026

Melissa

The hotel was nice and quiet

Family

4/10

Poor

24 May 2026

clayton

The room looks clean. But my husband started sneezing since he went in. Then no sneeze when we left the hotel. It never happend in any other hotels. We were told there is no room service unless we give them 24 hours notice. Hope it will be improved.

Self

10/10

Exceptional

23 May 2026

Hui

Very reasonable price with free parking.

Partner

8/10

Excellent

22 May 2026

Donald

Room was clean and relatively quiet. We had an easy check in and out. The breakfast was great and they treat you well

Partner

6/10

Pleasant

22 May 2026

Arachna

The room wasn’t very clean when we arrived. They claim to clean every 3 days but we were there for 5 and no one cleaned our room. Constantly had to go to front desk to ask for things. Would not stay here again.

8/10

Excellent

21 May 2026

Vilma

Breakfast is ordinary breakfast not a fancy one but its ok.

Partner

6/10

Pleasant

21 May 2026

Bruce

No bar or minibar. Old and tired.

Self

10/10

Exceptional

21 May 2026

Jason

Had a late checkin due to delays. Night staff was helpful, friendly and without hesitation allowed me a late checkout.

Room was large and clean. Bed and pillows were comfortable. Washroom was not claustrophobic with 2 of each of shampoo, soap, lotion. There is no minifridge or microwave but there is a kettle and a keurig. AC managed to keep the room the proper temperature.

Airport shuttle runs every 30min and driver was friendly and helpful.

Good value for the price point.

Self

8/10

Excellent

21 May 2026

allen

Convenient for our stay in town with a good breakfast and parking for our vehicle while away on our cruise. Will stay again.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Lexie

Everything was wonderful - no opportunity to enjoy the breakfast so cannot comment on that. Loved the availability of microwave to heat food in the foyer.

10/10

Exceptional

20 May 2026

Ron

You can tell the hotel is a little older BUT It is well kept, clean and had a very comfortable bed. The breakfast was good and basic and the shuttle was excellent

Self

4/10

Poor

20 May 2026

Penny

The tv and wifi did not work. Bed super uncomfortable. Breakfast was ok. Location was good for the areas we wanted to go to.

Friends

4/10

Poor

19 May 2026

Timothy

The beds were fine. The wifi did not work, I mentioned it to the front desk twice, was told it may be the number of guests taking up all the bandwidth. Not 24/7 for 6 days.
I could only shower as long as the room beside me was not using their shower at the same time or I would get cold water. The TV signal was temperamental as the channels would loose connection or the screen was scrambled.

Self

2/10

Poor

18 May 2026

Natalie

Room was clean but smelt very musty, half the lights didn’t work and no milk provided for a cuppa. Breakfast was dismal, powdered eggs plastic plates and cutlery. Would not recommend!

8/10

Excellent

18 May 2026

Arlene

The location to the Vancouver Airport was good plus the airport transfer was great and the included buffet was good. Would stay there again, the person on the phone when we called for the shuttle was rude and not knowledgeable on where to wait. She gave us the wrong place to wait so we missed the morning last shuttle from the airport so had to wait until the afternoon run so we had to wait at the airport for 4 hours. The shuttle back to the airport was great. There isn’t much near except for a 7 eleven and Costco right across the street. if you like a casino there one is within walking distance
Summery , The room was basic but a very comfortable bed and pillow and was quite adequate. The buffet breakfast was ok and of course the shuttle made it a nice convent place for an overnight stay. Sign me an Ontarian traveler

10/10

Exceptional

17 May 2026

Michelle

Water temperature fluctuations made showering an adventure, and the bathroom always smelled faintly of pee.

Self

10/10

Exceptional

17 May 2026

JEENA

Very convenient. Helpful staff.

Family

10/10

Exceptional

17 May 2026

Leslie

The hotel offered us all the amenities that we needed. Friendly staff, clean rooms and a great location as it is walkable to restaurants and a small shopping mall. Near the airport, with a great shuttle service. I would certainly stay again.

Friends_and_family Friends

10/10

Exceptional

16 May 2026

Pedro

Nice stay

6/10

Pleasant

15 May 2026

KA YEE CAREY

The hotel is

10/10

Exceptional

15 May 2026

Thomas

Nice room good size and good water pressure, used train from a cruise to the hotel which was 3 blocks from the sky train Bridgeport station. Took advantage of the free airport shuttle! They asked what time and made it happen. Also enjoyed the Asian restaurant on the premises which was very convenient and reasonable.

Partner

2/10

Poor

12 May 2026

Traci

I paid an additional fee for guaranteed early check-in at 1:00 PM. When I arrived at approximately 2:15 PM, I was told my room was still not ready and was asked to wait while housekeeping finished cleaning it. I explained that if a room was not available at the guaranteed early check-in time I had paid for, I would like a refund of the early check-in fee. The front desk employee refused the refund and instead offered another room of the same type, which I accepted because I was checking in before a cruise and needed to settle in.

Unfortunately, the replacement room smelled strongly of cigarette smoke despite being labeled as a non-smoking room. I called the front desk to confirm it was non-smoking, and the employee acknowledged that it was. Their solution was to send a male employee to the room with air freshener to spray it. For my own comfort level, I was not comfortable allowing an unknown man into my room while I was alone, so I declined.

What made the experience even more uncomfortable was an inappropriate comment made during check-in. After asking if I was checking in alone and I answered yes, the front desk employee stated, “Well, if you need to, we can let you bring a guest to your room if needed.” The comment felt unnecessary, unprofessional, and inappropriate during a standard hotel check-in interaction.

Overall, the experience was disappointing from start to finish. If guests are paying extra for guaranteed early check-in, the hotel should either honor that comm

Self

8/10

Excellent

12 May 2026

Richard

I liked the room with a King bed. The doorway adjoining rooms needs to be soundproofed. Could hear the guests talking next door. My biggest complaint is the carpeting which needs to be cleaned regularly.

Self

10/10

Exceptional

11 May 2026

Penny

Breakfast was actually pretty good. The room could use an upgrade. Bed was comfortable.

Partner

8/10

Excellent

11 May 2026

David

Staff was very friendly and efficient

Partner

10/10

Exceptional

11 May 2026

olivia

We loved this place! Very kind staff, and clean rooms

4/10

Poor

10 May 2026

Angelito

Place really dated . Badly needs renovation.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Ashley

It was a very clean hotel so we were very happy about that. Breakfast was extremely basic but totally fine for our standards and the hotel was very easily within walking distance to the train station. We woke up and took the sky link to the cruise port it was very easy and four dollars.

We called the hotel several times and kept getting hung up on so that was disappointing but as long as you don’t need to interact to the front desk, you’ll be fine. It is very clean and very affordable and met the needs of us flying in the night before a cruise.

Partner

10/10

Exceptional

09 May 2026

Loralee Dawn

Breakfast was acceptable.

Family

6/10

Pleasant

09 May 2026

Diane

I had an awful experience with this hotel before I even arrived. I waited over an hour at the airport for their shuttle, which never showed when promised. I called the hotel repeatedly for help, and every time someone picked up, they hung up within seconds. Ten minutes of nonstop calling and not a single person had the professionalism to speak to me. Completely unacceptable. If this is how they treat guests before check‑in, I can only imagine what the stay would be like. I do not recommend this hotel to anyone.

Breakfast was horrible. Rooms and bathrooms need updates and the beds are hard!

Family

4/10

Poor

08 May 2026

Julie

The bed is very uncomfortable, you sink in and I’m not overweight!! Mattress are in need to be replaced!!

8/10

Excellent

07 May 2026

Kassandra

Carpet in the hallway was really dirty with stains. But the rooms were clean. Breakfast was alright. Nothing fancy here. Decent price.

Friends

6/10

Pleasant

06 May 2026

roshan

Yes

4/10

Poor

06 May 2026

ke

Breakfast is basic, but it's clean and roomy; bed is comfortable, but we saw spider web on the ceiling and walkin shower with no bath mat. Very slippery.
The biggest issue is no shuttle during the mid day. The new schedule was set in May and the afternoon shuttle only starts at 2:30. With many guests already waiting at the international arrival, the guests at the domestic arrival had to wait a few rounds. 8 of us waited for very an hour for this 10 mins ride. The van can only take 10. That's not what I was told as the time of booking. Please reduce the mid day break and offer the same regular shuttle service to meet with other hotel standards.

Family

4/10

Poor

05 May 2026

Daniel

not worth the money, $350/night for a poor hotel, badly maintained.

8/10

Excellent

04 May 2026

Rika

Their complimentary breakfast was great. We also used their airport shuttle service, which took about 10 to 15mins to the airport. The location was convenient for early flight.

4/10

Poor

04 May 2026

Kara

Room was quite dusty and there were debris along the base (dust, Cobb webs, old contact lense). The bathroom also made some weird gurgling sound and it sounded like a plumbing issue

Friends

6/10

Pleasant

04 May 2026

ARCHIBALD E.

No microwave in room. Breakfast was continental style.

Partner

8/10

Excellent

04 May 2026

Jessy

Easy location for the airport. Used the airport shuttle and as we left before breakfast time, they packed us a breakfast each to go which was great. Restaurants and shops walking distance. Great price.

Family_with_children

10/10

Exceptional

04 May 2026

Hui

I like the free parking lot

Partner

10/10

Exceptional

03 May 2026

Karin

There were boiled eggs and fruit for breakfast, among many other things. Nice deck by the dining room. Parking was fine. Coin laundry available. Beds were comfortable. I slept well there.

Self

6/10

Pleasant

02 May 2026

Anne

The room was roomy, bed very comfortable, breakfast good

However, the AC was very noisy, lots of road noise, blow dryer blew up when turned on, TV channels poor, carpet needs to be steam cleaned

Partner

6/10

Pleasant

02 May 2026

John

The hotel is dated need upgrades. The staff ignore customers. The property is miles from restaurants and shops. Only one place a Chinese restaurant next door. The airport shuttle requires booking but this was mentioned at check-in.

Partner

8/10

Excellent

01 May 2026

Lynn

Shuttle driver was on time, professional and kind.

Self

10/10

Exceptional

01 May 2026

Taylor

Was staying overnight in Vancouver after a concert, this was a great place to sleep, the room I had was comfy. The included breakfast spread wasn’t too heavy but filling overall.

Self

6/10

Pleasant

01 May 2026

XIAOLONG

Decent place

8/10

Excellent

30 Apr 2026

Tom

Bag breakfast was given because of early flight. Takes about 10 minutes to shuttle to the airport.

Self

6/10

Pleasant

27 Apr 2026

Doris Oi Hung

Easy to get the parking. Breakfast fresh.

Partner

6/10

Pleasant

27 Apr 2026

Katherine

Convenient airport shuttle.

Partner

8/10

Excellent

27 Apr 2026

Blair

Convenient to airport, breakfast was so so. Lots of parking, located across from Costco

Partner

10/10

Exceptional

26 Apr 2026

Mary

Breakfast was good with some variety day over day. Room was comfortable

Partner

2/10

Poor

25 Apr 2026

Micheal

Shuttle was late, staff unattentive, room service NIL. I've stayed here many times and it gets worse everytime.

8/10

Excellent

25 Apr 2026

Owen James

I liked the free parking, the breakfast and the room was very clean.

Self

8/10

Excellent

25 Apr 2026

Helen

Nice breakfast and friendly staff. Free parking and airport shuttle.

Partner

10/10

Exceptional

24 Apr 2026

Cheryl

The property was convenient to the airport and to entertainment while we were there overnight. Their airport shuttle was convenient & timely and driver courteous.
The room was very nice and comfortable. The breakfast area was spacious and well stocked. The staff was very friendly and accommodating.

Family

8/10

Excellent

22 Apr 2026

Joanne

We stayed for one night on both ends of trip. The online checking was great, shuttle service was on time and courteous, front desk staff were great, room clean but dated. The internet sucked. Kept kicking in

6/10

Pleasant

20 Apr 2026

Debra

The Abercorn is an old hotel so the furnishings were old as well. The room was clean and the continental breakfast was decent. It was nice to have a free shuttle to and from the airport. However, the shuttle did not run all day. They did not run from noon until 4:30pm. I had to wait at the airport a few hours as I had arrived there a little after noon. Also, the front desk clerk did not know the area. I asked what was within walking distance and she said she did not know. Costco is directly across the street so I ended up having a \"Costco dinner\" from the food court.

Self

6/10

Pleasant

20 Apr 2026

Ramona

The staff are friendly and attentive. The location is good with the airport shuttle (see below) and Skytrain close by. I was unhappy with the condition of the room. The shower faucet was very stiff and getting a temperature in between scalding and ice was difficult - then when you finally did, 3-4 times during the (not very long) shower you would get a blast of scalding that was actually painful. As well the sink was not draining properly and the water was sitting in it for an extra couple of minutes before it went down. I did not complain though because I had already used my one complaint on the fact that we waited (in the correct spot) for the shuttle for 52 minutes and it never came (supposed to be every 30 minutes) - we ended up taking a taxi to the hotel. The staff was good and called the driver but he was not truthful and said he had been doing his runs. No. We knew where to wait and what the shuttle looked like and he never came. That said, this is the first time we have had issues and I am not giving up. These are all easy fixes and I will return.

Partner

10/10

Exceptional

19 Apr 2026

Hui

Free parking is good

Partner

10/10

Exceptional

18 Apr 2026

Nevialyn

The stuffs are kind! The room is clean and nice. The airport shuttle is on time. My stay was amazing. Everything's amazing!

Self

8/10

Excellent

18 Apr 2026

Jesse

I booked a room here as it said that there were EV chargers on site. There were NOT EV chargers on site. Otherwise it was good for the money.

Self

10/10

Exceptional

18 Apr 2026

Christine

The room was very clean, the staff were very friendly and helpful when my key card wouldn't work. Early breakfast was much appreciated. The breakfast staff greeted me. Booking the airport shuttle the night before was very helpful. The short distance to the airport was the reason for my choosing this hotel.

Self

8/10

Excellent

16 Apr 2026

Sylwia

Good size room with comfortable bed. In fact by European standards the room was massive
Breakfast served with minimal effort. No hot food but a reasonable variety.
Hotel is 15 min walk from the sky train station or there is a bus stop across the road. Short hop to the airport.

Self

8/10

Excellent

16 Apr 2026

Dante

Yes was nice they packed a breakfast for as we had an early start so very accommodating

Family

10/10

Exceptional

16 Apr 2026

Nawel

Clean room, airport shuttle, ok breakfast, great location

Self

6/10

Pleasant

16 Apr 2026

David

They need to replace the mattresses. The wardrobe in the room had broken doors

Partner

10/10

Exceptional

15 Apr 2026

Thomas

good

4/10

Poor

14 Apr 2026

Avril

Shower only had ice cold water so couldn’t use it. Unfortunate.

4/10

Poor

14 Apr 2026

Ryan

This property needs help. The breakfast was ok, as expected, but there was a fair bit of mold in the shower. Staff were advised and did nothing. Instead of using the proper grout, they have cheap caulking throughout the bathroom which is molding. Towels and linens were often stained, and frayed, generally worn out. The carpet was clean but very worn out. Ceiling had lots of signs of repair. This property could use a refresher

Self

8/10

Excellent

14 Apr 2026

Rodney

Continental breakfast was excellent. Shuttle times are limited (9pm) in the evening but the Bridgeport train station is only a 10min walk from the hotel. Shuttle times in the morning are excellent. Bed was comfortable. Two of the three table lamps didn't work but minor as total light was good. I would definitely stay again.

Self

8/10

Excellent

13 Apr 2026

Matthew

The only issue was live silver fish in the bathroom light fixture.

Family_with_children

10/10

Exceptional

12 Apr 2026

Tara

This is always our hotel of choice before we go on a trip they have a shuttle to YVR and just have become pre-vacation space.