Regency Inn and Suites - Moreno Valley

4/10

Poor

17 Jul 2026

Beatriz

When we got there the room was very hot so I decided to turn on the AC, that thing made such a loud noise that my husband couldn’t even sleep at night, it was either deal with heat or that terrible noise , when I tried to call the office the phone was missing the cable. No towels or soap in the room, the microwave was very dirty. Never will I stay here again!!!!!!

Partner

2/10

Poor

05 Jul 2026

Diane

Stained towels and carpet. Hair on the sheets. Gross place

Pet

2/10

Poor

25 Jun 2026

Shena

Ships nearby made it convenient since I was solo

Self

2/10

Poor

22 Apr 2026

Laquita

Staff helpful room clean

Partner

2/10

Poor

17 Apr 2026

Vanessa

They ask for security deposit and while checking out he said he will return the security deposit. It has been a week and i havent received my security deposit.

Partner

10/10

Exceptional

14 Apr 2026

Daniel

Good

Family

4/10

Poor

05 Apr 2026

Juley

The room was clean, but there was no door on the bathroom that was super wired. Also the only light switch was in the bed frame across from the door. The parking spots were super small.

Partner

10/10

Exceptional

30 Mar 2026

Gilberto

Super cool stay

4/10

Poor

29 Mar 2026

Aliya

we had a pee stain on our bed sheets cigarettes burns as well, with mold on the shower curtains and bath floor. The towels were never switched they never cleaned or changed anything at all.

Partner

10/10

Exceptional

01 Mar 2026

Salvador

Good

10/10

Exceptional

30 Jan 2026

Kathleen

Staff was amazing upon check-in, room was clean & quiet

Friends_and_family Family

2/10

Poor

25 Jan 2026

Christina

Beside the police having to come out last night, it was a scary place to stay. One of the rooms blasted music all night long. People were extremely loud outside all hours of the night. I basically didn’t get any sleep for two nights straight. This is not a hotel for people looking for a place to stay for a night or two.

Self

10/10

Exceptional

21 Jan 2026

Tiffany

Love the hotel and customer service inside the run was not so clean

Self

10/10

Exceptional

30 Dec 2025

Oscar

Great staff, clean room

10/10

Exceptional

27 Dec 2025

anissa

Room was very large,neat and clean 10/10! recommend

10/10

Exceptional

19 Dec 2025

Raul

Awesome place

Leisure Self

10/10

Exceptional

23 Nov 2025

Gary

It was a great place to stay.

Business_and_leisure Partner

10/10

Exceptional

20 Nov 2025

GABRIEL

Yes

6/10

Pleasant

30 Sep 2025

Jian Jun

It was very loud for the room I stayed in

Partner

10/10

Exceptional

28 Aug 2025

anissa

Good property very friendly front desk staff rooms are average area is average close to 60 freeway

Leisure

6/10

Pleasant

31 Jul 2025

anissa

Hotel staff is ok very thorough
Hotel room is ok some of the rooms can smell of smoke a little transients in the nearby area smell of pot coming from some rooms overall area is just ok

Leisure Family_with_children

8/10

Excellent

26 Jul 2025

Greg

Decent needs upgrades

10/10

Exceptional

12 Jul 2025

anissa

I really like that the rooms appear to look like mini apartments i don't like the rooms on bottom floor near lobby office area seem to be old and there is no pool water in pool this area needs a pool .

Leisure Family_with_children

10/10

Exceptional

05 Jul 2025

anissa

Property is well secure well lit at night very quiet slept well clean in the room front desk does check room upon exit to return deposit.

Leisure Family_with_children

10/10

Exceptional

16 Jun 2025

Griselda

Good service

10/10

Exceptional

13 May 2025

Faviola

Very clean

Leisure Partner

8/10

Excellent

03 Apr 2025

Anthony

I would have liked to dispose of my trash and not leave it for the cleaning service. They have two small trash cans outside that were filled.

Leisure Partner

8/10

Excellent

03 Apr 2025

Anthony

The front desk person was very helpful on combining my separate days on hotel booking and supplying us with room amenities.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Maricruz

We stayed here for a music festival, really easy check in and check out. Would come again

Friends_and_family Friends

4/10

Poor

30 Mar 2025

Cody

The hotel was a non smoking hotel and signs were posted everywhere but upon entrance to the room it smelled like cigarette smoke like someone had just been there smoking in the room! The guy in the room next to us which happen to be the host of the hotel and the door was open and it seems that he had been smoking. There were stains on the sheets. The shower pressure was horrible. The hotel just seemed old! To top off the whole stay when I walked in to check in, they were 2 ladies waiting as well to check in and they said they had been waiting for 10 minutes for a host to come and check them in and nothing. So I tried calling the number that was there to get someone to come check us in but no answer so about after 5 mins of us all waiting finally someone came. Just very poor experience and will not be staying at this hotel when visiting Moreno Valley.

Leisure Partner

6/10

Pleasant

15 Mar 2025

Marvin

Be more attentive to the tenant

Business_and_leisure Friends

8/10

Excellent

14 Mar 2025

Verified traveler

Good for the pinch

It's great for a one day stay kind of place. Bedding was okay.

Partner

10/10

Exceptional

08 Mar 2025

Marvin

More smiles

Business_and_leisure Family

2/10

Poor

02 Jan 2025

Elisa

Very dirty unsafe place.

2/10

Poor

01 Jan 2025

Moe

The refrigerator and when I told somebody to act like they do already that's my only complaint

10/10

Exceptional

31 Oct 2024

Paola

Good

Business Family

8/10

Excellent

28 Oct 2024

Laurann

Good safe stay

Room was large and vlean. Bed a little too form for me. Only negative was parking forna larger vehicle, like Mercedes Sprinter.

Business

8/10

Excellent

04 Oct 2024

Marilou

The room was clean but I didn’t like the fact the there is was a car wash next to my room

10/10

Exceptional

23 Sep 2024

John

not so bad

10/10

Exceptional

15 Sep 2024

Daniel

Convenient

6/10

Pleasant

13 Sep 2024

Daniel

Great location hope too stay more often

Business Self

6/10

Pleasant

14 Nov 2022

Velvet

The staff was friendly and easy transaction however we needed mie towels and pillows. When I called office I was told they don’t offer room service 🙄 overall very quiet place and cleaned!

Friends_and_family Family

8/10

Excellent

07 Oct 2022

Jose

I didn't like the greeting at arrival,need to be more courteous with the guest.

Family

10/10

Exceptional

03 Oct 2022

Cassandra

Nice staff, good place to lay your head for the night

Leisure Partner

4/10

Poor

18 Jul 2022

Sheila

Our room did not have towels in the restroom, the telephone was not working in our room, and the lady providing customer service was not friendly. When going to request towels the lady from customer service said that maybe the room was not cleaned before assigning us the room and when the maid delivered the towels she knocked on the door, as we were going to open the door, she decided to use her key card without making any announcement of her planning to use her key card for the room.

Leisure Partner

2/10

Poor

28 Mar 2022

Raymond

The area just was shadey

Leisure Family

6/10

Pleasant

24 Feb 2022

Ardis

Convenient location. Pleasant staff but tired property. My room's smoke alarm was removed. On day 1 the water was shut off due to a plumbing problem.

Business Self

2/10

Poor

12 Jun 2021

Verified traveler

Just horrible the attendant couldn't fine my reservation me and my wife had to sleep in my car because all the neighboring hotels had no vacancy.

Business_and_leisure Family

2/10

Poor

27 Aug 2020

Williamkehia

There was mildew above the shower, the front desk people are very rude. I paid cash for my deposit and upon checkout the man at the front desk told me it would be returned to the card I used to pay for the room. It’s now been more than a week and I called to follow up on the deposit and the woman yelled at me and told me she will
Not give me any information and hung up.

DO NOT STAY HERE THEY STEAL YOUR MONEY!!

Friends_and_family Partner

4/10

Poor

27 May 2020

Verified traveler

Eh

Room reaked of ciggaretes and alcohol and the restroom was a mess. They have been lagging to return my deposit

Self

2/10

Poor

27 May 2020

Julio

Concrete Beds!!!! Not cool Management!! Not Cool!!

Bed was harder then the cement floor. Not even the Econo Lodge has beds a bad as this place. I literally had to have my boyfriend help me out of the bed so I could use the restroom. I couldn’t even move cause I thought my back was gonna crack in half. Left early in the morning to La Quinta so I could recoup my body because my back is all messed up just from the Regancys horrible beds. Not cool management not cool!!!

Partner

10/10

Exceptional

08 Feb 2020

Verified traveler

Nice happy friendly close to everything didnt even have to drive

Business_and_leisure Family

2/10

Poor

20 Dec 2019

Sharon

Dingy looking. Furniture was old and outdated by many years.. Bed was like a pile of rocks. Linen was old looking and towels like sand paper. It was.noisy....24 hour gas statuon outside my window, right by freeway. Managers wete rude and they charged more than I was quoted. I will not book througjh Expedia ever again.. Shame on you!!!!!

Leisure Self

8/10

Excellent

04 Dec 2019

Chante

We enjoyed our stay there. It was comfortable and quiet. Wish their continental breakfast included more food other than just coffee, orange juice, and danishes. The staff was friendly and helpful.

Partner

10/10

Exceptional

27 Nov 2019

Verified traveler

Pleasant one night stay. Would have preferred a coffee maker in the room, but staff was very friendly and room was clean

Leisure Partner

10/10

Exceptional

24 Nov 2019

Shannon

It was a very clean environment very well-maintained very comfortable I had a nice stay

Partner

2/10

Poor

24 Oct 2019

Verified traveler

We didnt even get there. There was a problem with the payment, and the woman was RUDE on the phone. I was on my way to CA when she called, she would not help me over the phone and canceled my reservation right there. Also should mention that there was nothing wrong on my end.

Leisure Partner

10/10

Exceptional

26 Aug 2019

Verified traveler

Very clean

It was very clean I would stay there again

Family

2/10

Poor

04 Aug 2019

Verified traveler

Nasty don’t book

It was a non smoking room with burns in carpet and in the tub n curtains and staff was unpleasant unprofessional and I requested a smoking room lien was dusty the blankets was also winding curtins

4/10

Poor

17 Jul 2019

Janny

Disappointed

I didn't receive credit for my 2nd night.i asked for no room housekeeping but gave them my towels and never received any towels at all.brunch for the first day was never told to me that it was over at 9 am

Family

10/10

Exceptional

07 Jul 2019

Trish

Great place

Great place to stay, quiet and very comfortable and very friendly.

Family

10/10

Exceptional

07 Jul 2019

KC

Superb cleanliness. Very impressed with it for a motel/inn.

Leisure Friends

10/10

Exceptional

06 Jul 2019

Verified traveler

Nice place, friendly staff and clean room.
Will return again and will recommend to a friend.

Business Self

6/10

Pleasant

03 Jul 2019

Andrew

Your basic motel nothing fancy but rooms were clean.

Business Self

2/10

Poor

04 Jun 2019

Verified traveler

The description of the hotel is nothing comparing to how the hotel is actually is.

Friends_and_family Family

10/10

Exceptional

17 May 2019

Mitch

Will stay agin for sure

We found the hotel and staff great

Friends

8/10

Excellent

08 May 2019

Verified traveler

comfortable and clean

Family

6/10

Pleasant

12 Apr 2019

Verified traveler

The room was clean but after the first day I was uncomfortable in the setting. A loud discussion was carried out with the front desk clerk and a man late at night, in the hallway. The facility, overall, had a uneasy feeling.

Friends_and_family Partner

8/10

Excellent

03 Apr 2019

Mark

Good price, nice room, and many nearby restaurants

Older but we'll maintained property that struck me as being very well eun and staffed. Very nice and large room, but quite sparsely furnished. Very convenient location for me, but in a somewhat sketchy part of town. My only really negative comment is about the carwash next door. Not the hotel's fault, but I sleep with the window open... Every time it would activate, it sounded like a jet engine spooling up. My window was, unfortunately, directly above it.

10/10

Exceptional

11 Mar 2019

Verified traveler

Good service and clean inside and outside
Close to freeway and gas station and grocery stores and close to my family and it was nice and comfortable.. thank you

Friends_and_family Family

2/10

Poor

25 Feb 2019

Sophia

Horrible experience !!!! Never will recommend to anyone

Business Partner

2/10

Poor

25 Feb 2019

Sophia

Overall horrible experience, pillows had electrical current on them, towels paper thin were like sandpaper and bad fowl smell in lobby at check in thunderous noise all night from A/C unit

Business Partner

2/10

Poor

16 Feb 2019

Miguel

!!!!!!BUYER BEWARE!!!!

Beware when booking. This place is disgusting. Stains on bed, pillows, and blood on the door. We were booked for 2 nights, and after the first night when we tired to get a refund they would not let us. Absolutely would never stay here again. Dirtiest hotel I have ever been to .

Partner

2/10

Poor

12 Feb 2019

Kayla

Very rude

Owner was very rude when checking in I knew I could find another place in such short notice I would have left

Partner

4/10

Poor

29 Jan 2019

Verified traveler

There was a big hair in our shower. The neighborhood was not ideal. Couldn't return to our hotel room in the evening as there were close to 15 police cars outside but no idea what happened as it was sectioned off. Tried to ask the receptionist for any suggestions for a nice restaurant in the area - Denny's was the answer. Comforter was pulled up on bed but wasn't made neatly.

6/10

Pleasant

27 Jan 2019

Verified traveler

Breakfast and Welcome

There was no work station in Lobby?
Also Breakfast unsatisfactory. There was no milk, cereal,eggs, Braed and no proper place for eat. People waiting long due to small area.
During check-in no coffee and juice available for welcome. No Bill copy provided.

6/10

Pleasant

31 Dec 2018

Verified traveler

The room was clean and well kept, I had to get the remote at check in which is not a normal thing I’ve ever had to do. The bed was not a very comfy bed and the contentental breakfast was mostly sugar, no cereal or anything remotely health besides a little fruit. , I’ve spent less for a room before and gotten a lot more for it. The place isn’t bad but I won’t go back and stay there again

Friends_and_family Family

10/10

Exceptional

08 Oct 2018

Christina

Very nice and clean.

Family

8/10

Excellent

01 Oct 2018

Vicki

It was alittle noisey after midnight. Had alot of foot traffic.

8/10

Excellent

21 Sep 2018

Verified traveler

my day is going fine, had a wonderful visit with my family

8/10

Excellent

21 Aug 2018

jan

quiet place to stay. Close the area we were visiting.

8/10

Excellent

24 Jun 2018

Wiley

Good value & good location

Good, clean hotel near our business client. Good location

4/10

Poor

19 Jun 2018

claude

You get what you pay for

A noise from a truck parked near the hotel kept us awake all night. The breakfast was a joke: a pot of bad coffee and some cheap danishes...

Family

4/10

Poor

09 Jun 2018

Verified traveler

No free breakfast towels were dirty pillows were worned out everything was dirty

4/10

Poor

07 Jun 2018

Oscar

The condition off room it’s very poor it was a hole in the restroom door the carpet very dory a lot of spots on the carpet the towels very old and whit spots I asked that housekeeping for more towels vcs it was only one in the bathroom she only gives me one more

2/10

Poor

10 May 2018

Don Lee

Very bad experience stayed in the Hotel. There were not thing to offer from the owner of the hotel for the following:
1. No complimentary breakfast. Only artificial orange flavor drink, coffee, plastic rapped pastry.
2. Air conditioner is so noise and kept us up all night.
3. Wafer blanket. No extra blanket, No extra pillows.
4. No lotion, no hair conditioner. Very old toilet. Very small scratchy old towels.
5. We saw probable prostitution going on there. We didn't feel safe and we even had paranormal experience in that hotel.
6. The inkeeperer and his wife were not wear professionally.
7. The pool area didn't keep clean.

We will never going back or, recommend anyone staying in the hotel.

4/10

Poor

24 Mar 2018

Verified traveler

Could do with coffee in room and upstairs ice machine! Also would have liked a deadbolt on door as did not feel entirely safe there.

Family

6/10

Pleasant

09 Mar 2018

Julio

Moreno visit.

It’s not the fanciest place ever but it was useful. Moreno was too cold and the heater wasn’t working :( other than that, it was okay.

Family

8/10

Excellent

20 Feb 2018

Yolanda

Nice hotel

Very comfortable and clean and the people works there very nice

4/10

Poor

07 Feb 2018

Verified traveler

Good location

Well, checking in was painful, wouldn’t accept my husbands credit card, because he doesn’t have the same name, became surly...
Road noise was very loud- didn’t sleep well

6/10

Pleasant

03 Feb 2018

Bob

Convenient for National Cemetery.

Over all I thought that it needs a bit of clean up. Inside and out. The pool guy came while we were there but it was very dirty.

6/10

Pleasant

29 Jan 2018

Thomas

ok have stayed in better for less

room comfortable but outdated, needs some work on the condition of the room as far as preventative maintenance and overall appearance goes, also smoke detector disabled

Family

10/10

Exceptional

23 Jan 2018

Verified traveler

EXCELLENT

Staff very friendly and the room very clean. An overall good place.

8/10

Excellent

21 Dec 2017

Verified traveler

It is a nice hotel in a safe location.

The hotel itself is right off the freeway. It was in a good spot, about 10-15 minutes from anything needed. The one negative experience I did have was nothing on the hotel but some interaction on the complex. There was an individual who may have been another person staying at the inn or someone who was walking by from the side walk. This individual was clearly inebriated on some level. He came up to me , tried to hand me some random bag then ran off digging in trash bins on the complex. That was the only time I saw him on the complex, but iit was unpleasant to say the least.

Other than that, It was a great stay

4/10

Poor

11 Dec 2017

Verified traveler

Nicely located off of interstate 60

TV did not work. After waiting for over 15 min. for someone to fix it. The person spent 20 min. and finally got it to work. The person left. While we were watching the TV would stop and after a couple min. begin again. This went on all night until we turned the TV off.

4/10

Poor

07 Dec 2017

Verified traveler

Broken chair in room. Staff could speak better English.

6/10

Pleasant

19 Nov 2017

Sabrina

Timed

My stay was ok. I Hated that the light and TV were on a timer. The lights being on a timer was ok, but the TV was a different situation. I would be watching something good, interesting and the TV would cut off automatically. I would have to search for the remote in the dark. I would have to aim the remote directly at the sensor light for it to cut on. This was very ANNOYING!!!!!!!!!!!!!

6/10

Pleasant

03 Nov 2017

mike

Very nice and accommodating hotel staff.

Great price for a nice stay. Many places to eat close by

8/10

Excellent

24 Oct 2017

Patrick

Very friendly service. Room was spacious and well-equipped, with the exception of no lamps for reading by the bed.

Family

2/10

Poor

14 Oct 2017

Verified traveler

Terrible!

Everything was broken faucets, shower etc. Dirty linen!