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Spark By Hilton Redlands
San Bernardino - CA · United States
1650 Industrial Park AvenueView location
8.6/10Excellent534 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.8/10 8.8
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Spark By Hilton Redlands
We’re conveniently located just off I-10, and 15 minutes from San Bernardino. Loma Linda University is 10 minutes away and Auto Club Speedway is 40 minutes from us. Skiing at Big Bear is around an hour away. During your stay, enjoy our outdoor pool and 24-hour fitness center.
Enjoy your stay with us!
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Located in Redlands (West Redlands), Spark by Hilton Redlands is within a 10-minute drive of University of Redlands and Loma Linda University Medical Center. This hotel is 4.6 mi (7.4 km) from Loma Linda University and 5.9 mi (9.5 km) from San Bernardino Soccer Complex.
Make yourself at home in one of the 79 air-conditioned guestrooms. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 100.00 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
-
Minimal age
18
-
Optional fees
- Pet fee: USD 75.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Hindi
English
Spanish
Nearby attractions
Mountain Grove Shopping Center
1.4 km / 0.8 mi
San Bernardino County Museum
1.5 km / 0.9 mi
The Lincoln Memorial Shrine
3.4 km / 2.1 mi
Paxton's Wine Cellar
3.5 km / 2.2 mi
Citrus Trails Dog Park
3.7 km / 2.3 mi
Redlands Community Hospital
3.9 km / 2.4 mi
University of Redlands
4.8 km / 3 mi
Walking Labyrinth
5 km / 3.1 mi
Redlands Dog Park
6.9 km / 4.3 mi
Hulda Crooks Park
7.1 km / 4.4 mi
Loma Linda University
7.4 km / 4.6 mi
Loma Linda University Medical Center
7.5 km / 4.7 mi
Drayson Center Tennis and Racquetball
7.6 km / 4.7 mi
San Bernardino Golf Club
8.8 km / 5.5 mi
Norton Rec Galaxy Center
9.4 km / 5.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 20
- Number of floors (main building): 3
- Twin rooms: 64
- Double rooms: 15
- Suites: 26
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
Show 19 more facilities & services
- Wi-fiExtra charge
- Car hireExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- Fireplace
- Lift accessExtra charge
- Newspapers
- Library
- Restaurant
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- TV lounge
- Hot tubExtra charge
- Breakfast
- Non-smoking establishment
- Cycling / mountain bikingExtra charge
- GolfExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 5 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE Accessible KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 5 m²SUI.KG-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
SUITE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 44 m²DBL.H6-1
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE Accessible
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 44 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN Accessible-Two Queen BedsTWIN • Accessible-Two Queen Beds • 1 Bedroom • 5 m²TWN.H6-2Q
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
TWIN Accessible-Two Queen Beds
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: TWN.H6-2Q
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-3
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE KING SIZE BED
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 5 m²DBL.KG-1
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 1 Bedroom • 5 m²TWN.2Q
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
TWIN TWO QUEEN BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpark By Hilton Redlands
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Spark By Hilton Redlands
100
reviews shown
E
Very clean and cute property. The staff were fantastic!
Naomi
The property was clean, rooms were spacious. But, there were no towels at the pool and the breakfast was terrible. There were hard boiled eggs, oatmeal, and bagels. Whatcha disappointment. I stay at the Ayres and they give you omlets, potatoes, sausage, and bacon as well as bagelsm you guys gotta step up your game
Ellen
The staff was amazing.
Loved the clean room pool and overall hotel accommodation
Thank you
Loved the clean room pool and overall hotel accommodation
Thank you
Janice
Room was very large. Had kitchenette, but no kitchenette items, e.g. microwave. Very tiny, drinks only, refrigerator. Many of the liquid soap & shampoo holders were broken off the wall. Beds were comfortable. Area was quiet.
Pool was basic.
Nice coffee station set up. Very few breakfast options.
Oat milk for the cereal was questionable. Parking lot had a lot of trash in the bushes by the parking spaces. Entrance to the lot and street side was not very presentable. It's probably city property, but it still might be worth it to go out there and tidy up a little bit- with fallen palms/branches and overgrown plants & bushes. Overall it was good for our single night's stay.
Pool was basic.
Nice coffee station set up. Very few breakfast options.
Oat milk for the cereal was questionable. Parking lot had a lot of trash in the bushes by the parking spaces. Entrance to the lot and street side was not very presentable. It's probably city property, but it still might be worth it to go out there and tidy up a little bit- with fallen palms/branches and overgrown plants & bushes. Overall it was good for our single night's stay.
Deanna
The breakfast is seriously lacking but the rooms are clean and large
Brandi
Excellent, friendly staff, and clean, big rooms -- laundry facilities take quarters and are cheaper than any other hotel I used in my weeklong trip. As a solo female traveller, I felt very safe -- so safe, I kept coming back to this hotel every time I was in the area. I have no complaints, truly, only praise.
Shelley
The breakfast was good and the room was very big.
Ligia
Stayed here for a wedding. Was super close to the venue. Room was very clean and roomy. Girl at the front desk was very friendly and helpful.
Elizabeth
Great hote room was clean and newly renovated, friendly staff.
Brandi
Very clean property, felt very safe as a single female traveler.
Ana
The staff were very nice and patient in explaining details. Location was easy to get to. The lobby and rooms were clean. It was a good one night stay. The front desk ladies were very apologetic about my minor issue. We will be staying there again.
Amanda
Very nice
Chanese
The staff was exceptionally helpful, but Heather was absolutely awesome. If you ever want to teach your employees great customer service skills then Heather would be the perfect example for others to follow. Thank you, Heather for all your help and kindness.
Michael
Wonderful lodging. Next to freeway but never heard any traffic noise. Quiet, clean, hospitable , and a great value.
Francisco
The property was clean and the room was very spacious. The lobby is well kept, clean, and colorful. The onsite property manager, Sage was very friendly and helpful. She was extremely courteous and a pleasure to deal with. I would stay here again.
Julissa
Great stay customer service was great
keith
This was the worst hotel I’ve stayed in for a long time, I would have been better off at a motel 6. Housekeeping was not daily even when asked for my room to be made up nothing was done. There was only one ice machine for the whole hotel on the third floor and only one microwave located in the lobby. Breakfast was a joke,they didn’t even have a waffle maker. There were no chairs with backs on them,no desk chair only a stool. Wi-Fi and tv service was lousy,tv kept going out and Wi-Fi was so spotty it was frustrating. I would not recommend this hotel to anyone and I can’t believe Hilton put their name on it.
Cynthia
Breakfast is not that great. Only boiled eggs, no scrambled eggs. And cereals.
Evetth
My go to place in Redlands! Great value and huge room with nice breakfast and easy parking! Walkable to restaurants.
Jane
The staff were very attentive and very nice people. Clean environment anything you ask for there right in it.
Alissa
The staff was so friendly and were very accommodating! The room was also very spacious and it had plenty of room for 3 people plus a whole lot of luggage. The only thing was that our room never got any hand soap during our stay despite asking for it, but it was not a big deal :)
Kris
Room was clean but the bathroom had and odor...
Katrina
Very clean ,staff was so helpful
Jose
Clean, quiet, and great for a one night stay!
Abel
Room was clean and staff was friendly.
Wendi
Yes
Nova
The hotel is dated. At check in, I politely requested a room close to the front desk or elevator and was given a room all the way to the end of the hallway. Exact opposite of what was requested.
I forgot a toothpaste and when I asked if there is anything complimentary or to purchase, I was directed to go to Walmart instead.
I found out today that I was charged $15 for a make up stain… I don’t wear make up and only had foundation/pressed powder with me in the bathroom counter that was placed on a tissue paper flat, laid out on the bathroom counter. It was ridiculous charge that did not make any sense to me.
When I checked out… no one was at the desk do me to get my check out receipt. I waited had no one was there to assist me.
I spoke to heather, who was nothing but kind on the phone and was told the manager named Jennifer was the one that added the $15 charge for a stained towel tha clearly did not exist. They were quick to charge but so slow in sending back the deposit refund. I have stayed a variousHiltons before and never had any issues like this before.
I forgot a toothpaste and when I asked if there is anything complimentary or to purchase, I was directed to go to Walmart instead.
I found out today that I was charged $15 for a make up stain… I don’t wear make up and only had foundation/pressed powder with me in the bathroom counter that was placed on a tissue paper flat, laid out on the bathroom counter. It was ridiculous charge that did not make any sense to me.
When I checked out… no one was at the desk do me to get my check out receipt. I waited had no one was there to assist me.
I spoke to heather, who was nothing but kind on the phone and was told the manager named Jennifer was the one that added the $15 charge for a stained towel tha clearly did not exist. They were quick to charge but so slow in sending back the deposit refund. I have stayed a variousHiltons before and never had any issues like this before.
Evelyn
I love the staff super friendly and welcoming the rooms were big and spacious so much parking available too
Jonathan
Great
Alicia
Stayed here a few times. I enjoy it,
Like it.
Like it.
Rebecca
Very nice, big, clean room with a comfortable bed, A/C and heat. Small kitchen area with nothing in it, because the room had no coffee maker or microwave. It was a very nice room and the staff was great, but I don't know that I would stay here again because of the construction of the building. It's been nicely renovated aesthetically but the walls and ceilings are so thin that we were awake all night to the sounds of televisions and talking next door and tromping around upstairs. Like...the whole room shakes when people walk back and forth above you. Even with headphones on for the noise, you still feel the vibration in the walls.
There's an unheated pool and no jacuzzi.
There's an unheated pool and no jacuzzi.
Kristina
Clean room and friendly staff
Sheila
Heather was fantastic! Clean rooms and hotel, superior staff! Will stay again
Jose
Everything was good
Veronica
We
Rodney
Employee at check in was FANTASTIC! Incredibly welcoming and efficient. Room was fine, no dressers is kind of an issue, just makes the room look consistently messy. Breakfast was TERRIBLE! very few options and bagels were stale.
Layla
Staff.
Leila
amazing staff
Leila
Courteous staff. Comfortable and quiet room.
David
The staff was great but the room had the smallest and cheapest of appliances.
Itchel Denisse
Limited breakfast but good
Cody
Room was very clean and parking was easy.
Marc
Easy. I felt safe. Breakfast was sufficient.
Anna
The room was spacious and clean. The beds were comfortable. The employees were very helpful and nice. We will be back.
Jack
Everything was wonderful.
RUBEN
Yes.
Adrianna
Great place spacious rooms
Alanda
The rooms were nice and clean. There was one staff member she worked the morning shift apparently extremely rude. That’s the second time I stayed here and I noticed I encountered her and she was very rude. I didn’t get her name unfortunately but other than that, the state was pretty good
Daniel
Clean room, friendly staff, great value.
Jun
The room was very big and spacious, which was a plus. However, the bathroom was not very clean and could use better housekeeping. Breakfast was disappointing, with very limited options and almost no protein—only cereal, bagels, and yogurt were available.
Melissa
The bed was hard and the breakfast could be more.
Ruben
Room was good. The complimentary breafast was bad.
Carlos
Great spot to spend the night at Redlands. IHOP and Spageheti Factory next door!
Cynthia
Pros: a large room, comfortable bed, and the night clerk who checked us in was very professional and personable. (She gave 5-star customer service and greatly enhanced our overall experience. The manager the next day informed us that the night clerk was a recent hire; she certainly is an asset to this hotel.) Cons: the elevator was rather noisy, shower drained slowly, and the only eggs at breakfast were hard boiled.
Elsie
The hotel is nice. Tv didn’t have many available channels and there wasn’t the option for other apps to watch stuff but that didn’t ruin the experience. Breakfast is complimentary which is always nice. Staff was very friendly and helpful. I did notice the shower curtain didn’t really keep the water in the tub so my floor was a bit soaked. I still recommend this place for a night to yourself.
Edgar
small and clean room, very cool. Walls may be slightly thin, Heard some arguing for an hour but other than that staff was attentive and helpful.
Desiree
The staff was great and the room was great. We were expecting a full breakfast but in the transition it became a conten
Debra
My room was excellent, even with a few issues. Clean, comfortable, but there was rain collecting in a puddle outside my window (from the roof drain?), noisy enough to bother me and disturb my rest. I reported it, and by the next morning it was gone.
Rosemary
The rooms were clean but no cups in the room so can't take meds. Elevator floors are dirty and no second elevator, carpets in hallways filthy, coffee was lukewarm not hot.
alexis
good service
Berenice
Great!
Sarah
Spacious, clean room. Nice continental breakfast. Friendly, helpful staff. If you want a cu
Ken
Clean room and great rates!
Ray
It was gpood. She was bery helpful!
Gabriela
Room 209 was spacious! It’s fine for what it’s worth. I do wish they had hot breakfast and a working tv. We stayed 4 days and the maintenance guy didn’t come fix our tv. I did love that the digital key worked (: and it’s a plus for free parking!!
Cindy
The staff was friendly that everyone was clean.
Mayra
Very nice staff and clean rooms
Brenda
Staff was great. And it was clean and fresh. But. Shower was broken and had to be fixed by maintenance. No comfortable seating anywhere. Loby or rooms
Linette
Really nice and comfortable experience. Would definitely stay again.
William
Clean room, nice staff
RDouglas
Very nice place clean really large rooms like family style rooms like you could have a freaking hardy in that room. It’s so big it’s like you can have a rave disinvite your friends to Sleepover Nice Pl., Century located awesome
Patricia
Homeless people are allowed to sleep in their cars in the parking lot.
Construction was going on and we were not aware of it until we got there and saw it.
Construction was going on and we were not aware of it until we got there and saw it.
Neal
Clean room and very pleasant staff
Donna
Will NOT be staying here again. Used to be so much better! Now, no in room coffee or microwave, 1st floor bathroom under construction, only microwave in the hotel is on the first floor and only ice machine is on the 3rd floor. And the elevator is loud and scary sounding. Nice room though.
Kenneth R.
Prefect
Alicia
We stayed a few times and it’s great
Amethyst
This is my second time staying here and overall the experience is great. The staff they are really, really friendly. The breakfast bar is very kept very clean. The room is very clean. I know they are going through some construction, during my stay, there was no sound of construction bothering me during my stay here
Mirella
super clean and friendly staff
Mark
getaway
room was great
luisa
The hotel was fabulous!! The area was so nice, there is a spaghetti factory across the street and downtown Redlands is minutes away. The room was so clean, big and the beds were so comfortable. I loved this hotel is not even expensive. The staff was so friendly! I actually forgot my boots in the room and the front desk kept them for me.
Laura
Nice property easily accessible from interstate. Unfortunately road noise in room was less than ideal. Room was spacious. Employees ranged from incredibly friendly to mildly disinterested. Ongoing construction was slightly inconvenient but not terrible. I was excited to see a brand new Peloton in fitness room but unfortunately it wasn’t properly set up for use when I was there
JAMES
Inexpensive. And attentive customer service. But the place is filthy. Carpets are stained throughout the property and they desperately need cleaning. Someone ought to buy a new vacuum as well. Won’t go back.
Siranush
The room was so large and comfortable, that we enjoyed our stay.
Thank you!
Thank you!
SYLVIA
Quick and easy close to the freeway witch was great
Melinda
Very comfortable beds. The place is newly renovated and it shows. Very nice, good value for the price. Needs a couple of charging stations though.
Roberta
Their system went out and they wanted cash payment and deposit instead. They cancelled reservation and I had to spend time online to request for a refund. Hotels.com staff tried contacting them and will make attempts again.
Elizabeth
The room was clean, comfortable and quiet. Hotel staff were friendly and very helpful. I will definitely be staying there again in the future.
Sanjay
Everything was excellent
Barbara
Nice people at front desk
Erick
As always, excellent service, everyone very professional, clean rooms... first class service
Sage
Heather was the most help and so friendly. She made the experience great. Thank you.
Moises
Clean, Large Rooms. Friendly Staff.
Richard
The property was going through a remodel.
Andrea
It was fine the ac wasn’t working
Armando
TV didn’t work
elissa
Property is clean and staff are friendly. We've stayed here multiple times now. The only negative I have is that we usually get connecting rooms (not by request, just by chance) and I don't care for that.
Mohammad
In my 4 night stay they never clean the bathroom and never took out the trash from the room I reminded them several times but last day when I was leaving they clean my trash
Donald
Clean rooms and friendly staff
Timothy
End of a good thing
Been staying here, under different ownerships, over a dozen times in the last 10 years. Hilton definitely the worst. I come to see my kids two or more times a year. Almost always stay here for convenience. Here's the list. Breakfast is nothing but carbs and crappy yogurt. Gym has no weights or resistance equipment. Cardio only. My reservation was lost and they told me I was charged for a no show because of a change, even though I had emails and confirmations. I had a washcloth with a greasy handprint on it. Done here, they lost my business.
Stephen
Horribly noisy with guest in room above us jumping around or pacing for hours during the night. Noise calmed for an hour or so at 3 am after desk intervened but resumed about 5 am. Perhaps a freak occurrence.
Location & surroundings
Spark By Hilton Redlands
1650 Industrial Park Avenue, Redlands, United States
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Spark By Hilton Redlands
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