Name: Staybridge Suites San Bernardino Loma Linda
Address: 1911 Commercenter Court, San Bernardino, 92408, US

10/10

Exceptional

20 Jul 2026

Juan

So Clean and comfortable.

Family_with_children

8/10

Excellent

16 Jul 2026

Kristina

I really liked the location of the property. It was easy to get in and out of. It was in close proximity to the freeway but without all the noise. We had a bit of a wait to check-in so I opted to get the first available room. The room they gave me was on the first floor and was very spacious with its separate bedroom. The refrigerator was slightly dirty with hand prints and so was the floor in the kitchen. I think they were short handed that day with the maid service hence the wait at check-in. Staff were nice and amenities were good even though I didn’t use all them. My only complaint was that the staff was called to my room for a fire extinguisher that was going off in my room supposedly. I think they were just being nosy because obviously it wasn’t. Also, I noticed after walking the premises that the outside seating and barbecue area was a mess for 2 days straight. And another thing, I didn’t see the need to charge for overnight parking when it is shared with an adjacent restaurant and it isn’t even gated. The bed was comfy, shower was hot, breakfast was good but eggs were cold on one occasion and coffee was great. Suggestion: make some biscuits and gravy with leftover sausage and have some to-go pastries. Their pastries weren’t at all appealing. I will say that they did have a good variety of choices. I also appreciated the in room coffee maker, fridge & microwave but didn’t have to use them. I wish all motels supplied these. I would stay again if I were in the vicinity.

Partner

8/10

Excellent

07 Jul 2026

Diana

All in all the staff was amazing. And the room was very clean . I did love the amenities and I definitely would stay there again.

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Nayheli

The service was great! They have amazing and friendly security!

Partner

10/10

Exceptional

29 Jun 2026

AMANDA

Clean room. Night security in parking lot. Helpful staff

Family_with_children

2/10

Poor

24 Jun 2026

Olivia

I would not recommend anyone to stay here. Awful experience.

Family_with_children

10/10

Exceptional

23 Jun 2026

Steve

Staff was very helpful; especially Jessica G. Location was perfect for our trip with several restaurants nearby.

Partner

8/10

Excellent

22 Jun 2026

Juan

Everything was great, the only thing I would recommend is having a better breakfast option. I stayed in the hotel for 4 days and that was the only thing I would recommend they worked on.

Family_with_children

8/10

Excellent

21 Jun 2026

Robert D

Clean Rooms and Staff was Great 😎

Partner

10/10

Exceptional

21 Jun 2026

Chistal

Complimentary buffet breakfast, rooms were clean, complimentary laundry, gym, pool. Love this place.

Family_with_children

10/10

Exceptional

19 Jun 2026

Horacio

Get breakfast quick because they run out quickly

Family_with_children

10/10

Exceptional

18 Jun 2026

Peter

Our stay was amazing! Great location, clean and affordable!

Friends_and_family Family

4/10

Poor

18 Jun 2026

Christopher

The reviews are great, even other visitors we met raved about this hotel. We just didn’t have a great experience. Our room was not cleaned properly. Upon arrival we had to have housekeeping clean the shower of pubic hair. They did not use sanitation products just wiped up the hair with a rag. When we finally return to our room at 10pm we pulled the comforter back only to find more hair and debris in the bed. We called the front desk to get a whole new set of linens. The attendant that was sent had no idea what linens were needed and handed the sheets to my husband and asked him to do it. We acknowledge he was not properly trained but he refused to ask his manager for help. He left and came back multiple times with ill fitting sheets and a ripped comforter. The manager called and said he needed his worker back because he had other things to tend to and hope it works out for us. We finally got to kids in bed at 1130 without all the proper bedding. Morning management agreed it was unacceptable and would said they would comp us a night because of how ridiculous it became. We had to stay on them about it and never received 25,000 points, I highly doubt that counts as a comped night. Pool area was filled with cigarettes and no towels. Called the front desk for more towels and never showed up. Rooms were spacious

Family_with_children

10/10

Exceptional

15 Jun 2026

Brandi

Great stay staff helpful rooms very comfortable and clean we truly enjoyed our stay

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Alma

From breakfast to the staff everything was great 👍👍

Family_with_children

10/10

Exceptional

03 Jun 2026

brandy

We Loved our stay ! We stayed for about 10 days or more and they truly made it feel like home ! From the room to the staff shout out Ms Lorie the breakfast lady Ms Jackie can’t forget Mrs Kimberly and truly all the staff at the staybridge if and when we come back to town this will be our spot to stay! P.s thanks for putting up with my boys and all our towel and breakfast requests lol we truly appreciate all of you!

Family_with_children

8/10

Excellent

01 Jun 2026

Luis Gerardo

Overall, the hotel is great, and I would definitely stay here again. I really liked that it has its own kitchen, which was very convenient. The only thing that could be improved is the breakfast service. During breakfast, there was not enough food available, and it seemed they were short-staffed. This resulted in long wait times and some guests becoming frustrated while waiting for food to be replenished.

Family

8/10

Excellent

31 May 2026

Christopher

First night was rough. Room above me was extremely loud. Sounded like running across the room, jumping off the bed, dragging furniture around the room. Called to guest services bit issue was not resolved. Went on till about 3 or 4 in the morning.

Night two...no hot water for a shower.

Shouldn't have to pay for parking. Didn't see that mentioned when reserving.

10/10

Exceptional

23 May 2026

Laurens

Ill be back

Partner

10/10

Exceptional

23 May 2026

Brenda

Having amazing staff makes the stay so much better. Thank you.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Lui

Great place.

Family

10/10

Exceptional

19 May 2026

Virginia

The room was beautiful & the area was nice & quiet. Not much of a breakfast selection & they weren’t very good at refilling the items they were out, however we really enjoyed our room & our stay. Would definitely go back.

Partner

10/10

Exceptional

17 May 2026

Dennis

We found the room to be very clean and neatly appointed. We will definately stay here again

Friends

10/10

Exceptional

17 May 2026

Jasmine

Absolutely blown away by our recent stay at the Staybridge Suites! From the moment we walked in, everything felt warm, welcoming, and incredibly well maintained. The rooms were spotless, beautifully designed, and honestly some of the most comfortable hotel rooms we’ve stayed in.

The full kitchen with the full-size refrigerator was such an amazing touch and made the stay feel so much more like home. The beds were unbelievably soft and comfortable we slept so good every night, and the shower pressure was PERFECT. Little details like that make such a huge difference.

The staff are amazing. Every single person went above and beyond to make sure we were comfortable and taken care of. The hospitality and customer service were beyond impressive.

Seriously, if you’re looking for a place to stay, stop searching and book here. You genuinely do not need to look any further. Highly, highly recommend!

Partner

10/10

Exceptional

17 May 2026

Martha

It was a pleasant experience.

Family

10/10

Exceptional

17 May 2026

Irene

Clean and friendly

6/10

Pleasant

09 May 2026

Tamar

Room was not very clean. Time for breakfast was an hour later than we were told at check-in. As a result we just skipped it.

Friends_and_family Friends

10/10

Exceptional

05 May 2026

William

Clean and quiet. Staff friendly and attentive. Would certainly stay here again.

10/10

Exceptional

05 May 2026

Cristhian

Everything here was amazing. Super great value for the area. I would stay here again and would recommend this place to others.

Self

10/10

Exceptional

03 May 2026

Casy

Loved staying here. Great size room, clean, friendly staff. Close to so many things, including the Claim Jumper in the same parking lot. Would definitely recommend and will stay again if we are back in the area.

10/10

Exceptional

02 May 2026

Fernando Anthony

Great stay for the night and ton of food options near by

Partner

8/10

Excellent

26 Apr 2026

Gabriella

The staff was great and helpful, the room was nice, some little stains on the couch, and on the floors. But overall good.

Partner

10/10

Exceptional

19 Apr 2026

Lindsey

Will definitely be back. We loved our stay

Business Family_with_children

10/10

Exceptional

19 Apr 2026

Martin Rizo

todo es muy buena atención, limpieza, amabilidad y muy buenos precios

Family_with_children

6/10

Pleasant

18 Apr 2026

Janell

Stained carpet and bathroom wall stains. Disappointed in my choice.

10/10

Exceptional

18 Apr 2026

Admiral

Clean, quiet, comfortable, and affordable. You can't go wrong staying here.

Self

10/10

Exceptional

18 Apr 2026

weiying

I have only good words for this place. All is good especially the staff took pride in doing a great job and service! I definitely would like to come back!

Family

4/10

Poor

17 Apr 2026

Richard

There was a fight on our floor. Which led to our door being slammed on and we ended up checking out after day 1.

Friends_and_family Family

6/10

Pleasant

14 Apr 2026

Valencia

It was cold

Family

8/10

Excellent

12 Apr 2026

Dang

Staff is friendly. Found one water bottle left by the previous occupant in the room. But other wise it was a good stay

Family_with_children

10/10

Exceptional

05 Apr 2026

Ana

The breakfast was nice. Large and clean eating areas. Food was fresh and a lot of variety. Lots of sitting and relaxing areas throughout the hotel. The pool was nice. Not super deep but you can still enjoy a nice dip

10/10

Exceptional

25 Mar 2026

SANTIAGO

Excellent

4/10

Poor

23 Mar 2026

Jacqueline

The room set up is ideal and perfect. But the staff is just not helpful at all. Upon arrival asked for the hotel luggage cart, staffs response “oh I don’t know where they’re at” with a oh well attitude. The lack of professionalism, hospitality (part of the job) ,

10/10

Exceptional

18 Mar 2026

Ramon

Really nice

6/10

Pleasant

15 Mar 2026

German

Breakfast was pretty bad, staff was not attentive to make sure hot food available at all times waited a good 15 min after i told them food trays empty . Also cups for coffee weren't ready available one of my worse breakfast experiences. Also was not secured the room i reserved i even called ahead same day of checking to make sure my 2 bed suite with w queens and 1 king was not available when i arrived. 2 if my guests had a terrible night sleep on sofa ben bc of that. I dont think I'll be back here.

4/10

Poor

14 Mar 2026

Kent

The room had a bad odor coming from the bathroom. It smelled almost like something was backed up. When I attempted to use the dishwasher the lights would flicker in the kitchen and the machine wouldn't start. One of the lights in sitting area wouldn't work. Finally, I asked for my room to be switched to one having a bathtub, and the person at the front desk said they were going to call when the new room became available, however, i never received a call.

Self

8/10

Excellent

23 Feb 2026

Gary

The room was clean and large. Many amenities. However it had been six days since I paid my $10 incidental charge and I have not been refunded.

Partner

10/10

Exceptional

23 Feb 2026

Lori

Receptionist very friendly, room was clean and breakfast was great the next morning.

Partner

4/10

Poor

23 Feb 2026

Daniel

At 4a.m the smoke alarm went off I called front desk and nobody knew why they were sounding. A couple of minutes went by and we smelt smoke then I called front desk again, and they sent security upstairs and the hallway and there was some smoke. We don’t know what happened and we were not comfortable. Also the bedroom phone was not connected and no way to see how to connect it.
At 8:30 in the morning we went down to serve breakfast and there was no eggs, potatoes, nor bacon not even plates. I brought it to the attention to front desk. Also in the bedroom there was no iron to iron the clothes and we had to wait finally we to front desk to get one.

Friends

10/10

Exceptional

22 Feb 2026

Yeymy

Room are clean, staff friendly

10/10

Exceptional

21 Feb 2026

Estela

Beautiful spacious suite. Everything was so clean. I wish I had paid for two nights. highly recommend

Partner

8/10

Excellent

18 Feb 2026

James

nice room and very good breakfast.

8/10

Excellent

16 Feb 2026

Maria

I am writing to say I was pleasantly surprised by the great service, cleanliness and size of the suite that we were able to stay in. Pricing was also great!
However, I am writing to you so that you are well aware of an uncomfortable situation we faced. There was another person in our group that was never waned that someone would be working on the air unit in her room. She was taken by surprise and did not feel comfortable. We noticed later that day (approx. 12:30pm) the same person servicing her room made his way to the pool area with 3 beers as our young preteen girls made use of the pool. He moved into the BBQ area once a few men from our group showed up. In the BBQ area the same man along with a few others that joined proceeded to smoke marijuana and drink. Although you can classify none of this as against the law...I think that this was very unprofessional. It created a level of uncomfortableness returning to our rooms. Workers/companies utilized to serve your rooms should not be allowed to consume alcohol or smoke anything that could alter their behavior around your staying customers. It's a shame to have to write these as all of your own employees gave such great service.

Leisure Family

8/10

Excellent

15 Feb 2026

Huy

The staff was great! The room was ok. Toilet didn’t work at times.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

LaShonda

Very friendly staff

Partner

8/10

Excellent

04 Feb 2026

Deborah

Staff was very nice. Hotel is showing its age, but was clean and well stocked.

8/10

Excellent

03 Feb 2026

LaShonda

Friendly staff. Monday thru Wednesday is social hour and you get to meet different people. Enjoy some food and drinks.

Partner

8/10

Excellent

29 Jan 2026

Donna

The rooms are comfortable, and the staff was quite nice.
More attention to cleaning would have pushed this rating to a five.

Business Family

10/10

Exceptional

27 Jan 2026

Michelle

The grounds were clean and easy to navigate. The staff was helpful and courteous.

Leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Amanda

Staff very friendly they remember us from previous visits and the food is amazing

Business Family

10/10

Exceptional

21 Jan 2026

Alberto

Beautiful hotel in san bernandino. Great location and a very spacious hotel.

10/10

Exceptional

20 Jan 2026

Ramiro

Loved the room and amenities hotel is clean

10/10

Exceptional

15 Jan 2026

Mark

Quick check-in. Free vehicle charging. Friendly staff. This hotel is very much worth every penny.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Brendan

Great staff, our suite was the best layout we’ve ever stayed in for our family of 5. Great restaurants right next to the hotel.

Leisure Family

10/10

Exceptional

31 Dec 2025

Dat

We chose this hotel because they offer a unique room with one King and two Queen beds. This is a rare find, as most hotels cap occupancy at 4 people per room. It made our trip much easier and more affordable.

The hotel is very well-maintained with clean rooms and staff who make you feel welcome. The only things that could have been better were the breakfast variety (more options would be great!) and the water pressure at the sink, which felt a bit weak.

Overall, a solid choice for the price, and I would consider staying here again.

Leisure Family

6/10

Pleasant

29 Dec 2025

jazmin

I stay for 3 nights, I will give them a 3 stars over all.

Leisure Family

10/10

Exceptional

29 Dec 2025

Bolaji

yes and spacious.

6/10

Pleasant

25 Dec 2025

Evelin

Breakfast was mid, it was cold. The room could have been cleaner.

Leisure Family_with_children

6/10

Pleasant

20 Dec 2025

Amanda

The breakfast was amazing and the workers are always just really amazing man

Business Family

10/10

Exceptional

07 Dec 2025

Tanya

Staff was amazing and super accommodating. Hotel was nice and rooms were nice size, we travelled with 2 adults and 2 young children, plenty of space. Overall great experience!

Leisure Family

4/10

Poor

30 Nov 2025

Amanda

There was still hair in the showers from the previous guest. I know it wasn’t 100% their fault but the TV didn’t work for the whole night the first night we were there and we checked out the next morning, but other than that the staff were excellent. It was just the fact that the room wasn’t cleaned properly and you could tell.

Business Family

2/10

Poor

25 Nov 2025

Ramiro

Catalytic converter stolen from work vehicle overnight. Book at your own risk.

10/10

Exceptional

25 Nov 2025

Orini

Room was clean and the staff is very helpful and pleasant.

10/10

Exceptional

17 Nov 2025

Kristin

It was a beautiful hotel and was a very reasonable price for the size of the room

10/10

Exceptional

15 Nov 2025

Ana

Definitely coming back! Check was quick, very nice lobby!

Leisure Family_with_children

10/10

Exceptional

15 Nov 2025

Horacio

Room was clean good service People at the front desk were very nice

8/10

Excellent

13 Nov 2025

Judy

Staff was great and the room was clean

Leisure Family

10/10

Exceptional

06 Nov 2025

GORGONIA

GREAT CUSTOMER SERVICE. THE BREAKFAST IS GREAT. THE ON SITE LAUNDRY WAS ALSO GREAT.

Leisure Family_with_children

10/10

Exceptional

04 Nov 2025

Cristian

Bee is great always makes check in easy very nice personality and happy to see her when we check in she makes the experiment staying there great

10/10

Exceptional

23 Oct 2025

SANDIE

Good. I

Partner

8/10

Excellent

22 Oct 2025

Brad

The staff and cleanliness was great, the breakfast was average. The surrounding area was not great. The security car drove around with a broken window which doesn’t make you feel very safe. The room layout was horrible. You had look sideways from the bed or couch to see the tv.

Leisure Family

10/10

Exceptional

21 Oct 2025

Cristian

Front desk is great they where able to check me in quick and easy and helped me with late check out love this place

Business_and_leisure Friends

10/10

Exceptional

17 Oct 2025

Zita

We really enjoyed our visit here. Will be coming back

Leisure Family

10/10

Exceptional

11 Oct 2025

Sabina

Entire staff was great and so helpful!

Family

10/10

Exceptional

08 Oct 2025

STEVEN

Very nice

It was perfect for what i needed. Staff was nice and the room was very roomy. Shower was awesome it didn't feel like california low flow and overall i really liked the room. Parking was a little funky but if you want claim jumpers you're double tapping that when you park.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

James

Clean room. Friendly staff, Price a little high for the value. Breakfast was about a 6 on a scale of 1-10. Overall, no major concerns.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Jose

Staff

10/10

Exceptional

04 Oct 2025

luis

Awesome and nice place

Leisure Family

10/10

Exceptional

29 Sep 2025

Margarita

It was a great stay

10/10

Exceptional

28 Sep 2025

Blake

Clean room and facilities, perfect for the family and kids

Leisure Family_with_children

10/10

Exceptional

27 Sep 2025

William A

I didn’t have to use the laundry room

Friends_and_family Family

10/10

Exceptional

23 Sep 2025

Jeanne

Clean room, friendly staff

Leisure Family

2/10

Poor

21 Sep 2025

TYLER

Rooms smell so badly from smoke

All of their rooms smell like Marijuana smoke. Front desk is rude and doesn't care. The pillows and all the bedding smell like smoke. Rooms say they are non smoking but its clear they allow people to smoke in these rooms. Check the reviews on other platforms like google and you will see others had the same issues as i did. We didn't stay we left because i couldn't take the smell. I booked this place based on the 9.2 rating on hotels.com but clearly its not accurate. Look at the google reviews and be warned before booking. Also.you will not get a refund. The hotel refuses to do so.

Partner

8/10

Excellent

17 Sep 2025

Karen

near Colton

Great place except for dogs hysterically barking each evening and morning for hours.

Business

10/10

Exceptional

09 Sep 2025

Elizabeth