Name: Rodeway Inn San Bernardino
Address: 1150 S E St, San Bernardino, 92408, US

2/10

Poor

16 Jul 2026

Pedro

Disgusting room looked like someone was murdered in there the bathroom had dried blood splattered on the tub and it was disgustingly dirty in there.

Family_with_children

2/10

Poor

27 May 2026

Gerardo

I'm not too picky but honestly I was very disappointed of my stay. All the rooms smelled horrible like smoke, even the non-smoking ones. The floor was dirty. And to top it off there was a major leak from the roof inside the restroom to the point were the restroom was not able to be used. I respectfully approached the staff regarding the issue and they couldn't accommodate my family and I to another room and gave me towels to clean the flood inside the restroom. Honestly the worst hotel experience ever.

Family_with_children

10/10

Exceptional

05 May 2026

patrick

Clean quiet room

Business Partner

10/10

Exceptional

02 May 2026

Edaja

Lovely manger him and his beautiful wifee

10/10

Exceptional

10 Apr 2026

patrick

Clean quiet place

Business Partner

10/10

Exceptional

10 Apr 2026

patrick

Clean quiet place

Business Partner

8/10

Excellent

10 Apr 2026

Ava

The property was cleaned

Friends

2/10

Poor

05 Apr 2026

Patricia

Zero amenities, the beds and bed pads were really dirty, both beds looks like they haven't changed the linen but one of the bed has a really dirty linen, the sheets has an stain, plus the bathroom looks like they didn't cleaned hairs in the tub, only 2 towels no mat for the floor anyway everything was terrible, my bad i couldn't take any pictures of evidence, I totally forgot about it, I was frustrated because I didn't expect it something like that, I went back to the main office to notify the person who is in charge of receiving the customers. He sent me the housekeeping lady to replace the sheets but, I had a child with me and I decided to rent another hotel, I don't going to stay in something like that not even for free. I do work in housekeeping department for more than 21 years, and I have enough experience to know when someone doesn't change the linen, so for any circumstances I will stay in a hotel so dirty like this, plus outside the room the panorama was just nasty, prostitute around there, well I am so glad we found another room in a better place. Of course not refund 😒 so I am totally disappointed that managers don't get involved with their housekeeping job. I Hope one of those days OSHA inspect the place. This is my first time ever i took so long written something negative about any other hotels. I spent the Friday, at huntington beach hotels and I used to visit the same hotel because of the quality of service.

Family_with_children

10/10

Exceptional

01 Apr 2026

Cesar

Stayed for Beyond Wonderland and it was a really great spot. Just a 17 min walk and the room were decently clean and staff was super nice.

Friends_and_family Friends

10/10

Exceptional

29 Mar 2026

Juanito

very nice people very close to event think i boom this motel again

Self

10/10

Exceptional

29 Mar 2026

Ka ying

They took in a lot of cars that paid money to park in the parking lot for the festival down the street where it caused parking issues for us customers who were renting our rooms there not satisfied with that since I had to park my car in unmarked parking space thankfully my car didn’t get towed

2/10

Poor

09 Mar 2026

Austin

Non-Smoking rooms were smoky. Burns in the sheets and shower curtains. No towels or maid service. Could not get towels at night due to the front desk not having the keys to the laundry room. Mold on our shower already. Terrible water pressure, barely able to wash hands. The door would not fully close. The front desk was no help in booking or adding on rooms prior to visit. When asked for new/more towels (3 guest paid for 1 towel in room) We were told to walk down to the laundry room and exchange them ourselves. The area/other people staying were loud at night. Screaming and yelling. Lots of homeless people are sleeping in cars in the parking lot. Will never stay there again. NO REFUNDS, even if you don't feel comfortable in the room.

Business

10/10

Exceptional

06 Mar 2026

patrick

Quiet place

Business Partner

4/10

Poor

05 Mar 2026

Max

Although the property was remodeled and looks amazing on the pictures online, in reality it is not all that impressive. I was placed in the room that had some rough people before. Door was busted, room was smoked in. Damage on the walls, AC buttons damaged, hard to use.

Self

8/10

Excellent

24 Feb 2026

Brian

The staff went above and beyond for me for the failure of another motel. I got to breath again and didn't have a single issue. Whew! Great job

Partner

8/10

Excellent

21 Feb 2026

maureen

The staff was great & the room was clean.

Friends

6/10

Pleasant

19 Feb 2026

Bailey

The room had everything you needed but it was a little dirty. The staff were professional.

Self

8/10

Excellent

16 Feb 2026

Elsa

At first it didn’t seem like a great area, but at the end it worked out, the building is very illuminated outside.

The one thing I did not like was that the room doesn’t have an iron or hair dryer, something I don’t like to carry with me.

Leisure Partner

10/10

Exceptional

15 Jan 2026

patrick

The guest staff was very understanding

Business_and_leisure Partner

2/10

Poor

14 Nov 2025

Nicholas

The room was neglected. There were so many bugs, it was disgusting. I requested an accessible room and was not provided a shower that was was accessible as reserved.

Self

10/10

Exceptional

20 Aug 2025

Abdon

QUITE A PHENOMENON STAY TO GET TO EXPERIENCE.

My stay was quite a nice experience and I really appreciated the fact that the beautiful couple that runs the business has proven to show quite the most wonderful hospitality I have even gotten to see from any of my past stays in all of my past experiences at any hotel that I’ve stayed in the past years, it was quite phenomenal and beautiful to get a chance to meet and actually get to see with my own two eyes.

Self

2/10

Poor

31 May 2025

Maria

Bad place never

Leisure

2/10

Poor

26 May 2025

Erika

The floor was dirty the tube was nasty, the blanket were stain so bad, the room smell like pee. Book because it said he had a pool there was no pool on the property.

Leisure Family_with_children

2/10

Poor

26 May 2025

Alvin

When I get to the Inn they said they didn’t have a reservation for me. I told them I booked it through Expedia and it took a while for them to find it.

The room smells awful, the bathroom had mold and I killed two roach.
On Saturday 5/24/25 the parking lot was full with police trying to arrest customers above me.
On Sunday 5/25/26 when I returned to my room in the evening I was flooded out by the room above me.
The management was not very courteous.

I will never go back to that place

Leisure Family

2/10

Poor

02 Apr 2025

Taylor

Terrible

Terrible. Filthy. Crackheads in parking lot ... Bedbugs everywhere. Deposit required but not posted anywhere and remote missing. DONT STAY HERE. ANYTHING CAN GO WRONG THIS IS WHERE ITLL BE. NO ICE NO AMENITIES

8/10

Excellent

20 Mar 2025

Yazmean

Cleanness Could’ve Been Better , Need To Provide New Blankets & Pillows

6/10

Pleasant

06 Jan 2025

Brandon

.

Leisure Partner

8/10

Excellent

12 Dec 2024

Leilani

Like family

It started off with a minor billing issue .But by the second day it was taken care of with lil hassel . The staff treated me like family . And that is what hospitality is about. The property is in downtown san Bernardino . Excately were i need .

Business

4/10

Poor

29 Nov 2024

Nataly

This hotel was ok. We did have a place to sleep in. We only needed the hotel to sleep in for 8 hours after a wedding. Wedding venue was 1 block away which was a plus. The location is in a sketchy area. Only way to get to it is by driving in to the gas station, passing the abounded restaurant. My daughter was walking around with socks in room and after 5 minutes, her white socks were filthy. The towels had weird gray spots on them and not enough bedding

Leisure Family

10/10

Exceptional

21 Nov 2024

patrick

None

Business_and_leisure Partner

2/10

Poor

05 Jun 2023

Chris

They refused to acknowledge the receipt from Expedia, and insisted that we pay for the room. In order not to miss the conference, we paid, but are very unhappy about it. The people were unprofessional and rude.

4/10

Poor

31 May 2023

eriberto

Rude check in

Business_and_leisure Family_with_children

4/10

Poor

14 May 2023

Verified traveler

Stay away

Had an appointment in town the next morning. Thought i would stay here. The reviews are pretty spot on also pretty sure my debit card got 3x charge. Didnt even end up staying a full day.

Self

2/10

Poor

30 Apr 2023

Brandon

The room was dirty and smelled. Stains on the pillow and sheets. Staff was extremely rude when approached with this. The staff moved us rooms, not much better. Cleaner, but door didnt close completely. Tweakers outside all night.

Business_and_leisure Family_with_children

2/10

Poor

27 Apr 2023

Dan

Roaches! Dirty room!! Rude staff! Unsafe!

No matter how many times I asked to have room cleaned, they wouldnt do it. 5 day stay. Key stopped working daily.

Worst hotel experience EVER! Not sure why this property is still listed on expedia.com

If you want a totally MISERABLE EXPERIENCE, then definitely stay here.

Business Friends

2/10

Poor

30 Mar 2023

Verified traveler

Dont ever rent a room here

My stay at this hotel not only felt unsafe but very unwelcoming. Hotel personale tried entering my room unannounced at 4a.m. and they talked with me and my husband very inappropriately when we had first arrived in front of other hotel guests.

Friends_and_family Family

2/10

Poor

28 Mar 2023

Lauren

This place was very easy to book at the last min. We needed a room since we lost our reservation we made months ago elsewhere. The place looked run down when we got there & there were quite a few homeless people around the parking lot area. The 2nd day we ran errands & came back to our key cards not working. Front desk reactivated them (never asked for ID-just asked for room #). When we left again later that night & returned around 2am, our car had been stolen! It was missing from the spot we left it in! & the room was ransacked! No forced entry, the window was locked so someone must have used a key card to enter. The front desk personnel was absolutely USELESS! The manager - Bob - was worse. We called the cops, they took forever to take our report. They have video footage that would have allowed us to see who was responsible but they wouldn’t show us the footage. Wouldn’t refund us or discount our stay. They stole backpacks, wallets, car & house keys, underwear, clothes, etc. I filed a claim with my credit card to refund me all the money spent on that horrible experience since purchases on cc’s are insured. Police told us that place is the worst place to stay at due to all the criminal activity that is rampant. Homeless break into rooms & steal, staff has access to so no one knows except to look at the video footage to know who’s really guilty. Never coming back to this place or anywhere near it. The investigation is ongoing (03.25.23).

Leisure Friends

4/10

Poor

12 Mar 2023

Rosa

Checking in I didn’t get the room which was with two beds I booked and got a queen which the one with two beds was more expensive…

Secondly, roaches everywhere crawling on the walls. I was pretty disgusted and worried they may hitch a ride with me home. The bathroom smelled bad if urine. When I mentioned this to the staff at hand- he didn’t care to address the situation and just checked me out. Place is a dump and not safe .

Leisure Partner

4/10

Poor

05 Mar 2023

Jesus M

Won't stay again

The check in process took a long time. The hotel couldn't find my reservation. Also they charhes my credit card when it was a there and the app usually chagres me and not the hotel itself. The are was bad with a lot of homeless people. The hotel is also under construction which made for a loud and dirty experience.

Partner

6/10

Pleasant

24 Dec 2022

Consuelo

It was ok for the price

Friends_and_family Family

4/10

Poor

01 Dec 2022

Carmen

My blankets where dirty. When i went back to ask for clean linen receptionist gave me a snobby attitude. She had a problem when i asked specifically for a none smoking room. Will never stay here again.

Business Family

4/10

Poor

19 Sep 2022

Caesar

It was next to fast food areas

Leisure Friends

2/10

Poor

18 Sep 2022

Liseth

This place was beyond terrible! There’s roaches in the rooms visibly walking and the rooms smell pretty bad. When I complained to the front desk the best the lady could do was move us 2 doors down which the condition of the room was just as bad. Extremely disappointed

Leisure Friends

4/10

Poor

16 Jun 2022

Verified traveler

Asking for a $30 cash deposit is ridiculous. Providing a tv remote I have no use for and then have to keep track of is an unnecessary hassle. Construction noises are unavoidable, I suppose, but supremely irritating.

Business

4/10

Poor

21 May 2022

Ricardo

Toilet was clogged when I first checked in. Phone to the office did not work, I went to tell the front office. They had me ask the cleaning lady for a plunger and unclog myself.

Leisure Self

2/10

Poor

29 Apr 2022

Amber

When I checked in, the room had no electricity at all and the staff told me they cancelled the booking. They seemed really shady so I asked for it in writing that they cancelled the booking and they told me they had no paper to do that even though I had filled out literal paperwork with pen and paper before I received my hotel key. They just said I would receive my refund the next day and Expedia now will not refund me because the hotel has not confirmed that they cancelled the stay. This is absolutely ridiculous, I’ve never had such a poor experience with a hotel or Expedia.

Leisure Partner

2/10

Poor

19 Apr 2022

Jason

The room had gang tagging, broken bed, bathroom door damage, roaches and to top it off the TV kept glutching. I wanted an inexpesive room while in tiwn for my sons birthday. I held very basic expectations and was very much disappointed.

Self

2/10

Poor

16 Apr 2022

Tom

Roach infested

As soon as i opened the door and turned on the lights i saw several bugs scatter along the walls and the floor. There was roaches in the bathroom and tub. When i pulled back the bed sheets there were bugs under them too. I went back to the lobby and said i couldn't stay in the room and they gave me my money back.

Friends_and_family Family

2/10

Poor

12 Apr 2022

Jesse

We actually didn’t stay there after we saw the condition of the room. The service was rude and that was another reason why we left after 5 minutes in the room, after we discovered its condition. I have pictures to support that, so you won’t think that we were just capricious. Never again in such place. They should be investigated.

Leisure Family

6/10

Pleasant

27 Mar 2022

David

It's was ok not the worst for 60 a cool place to get it in but they need to have to adult channels

Partner

2/10

Poor

24 Mar 2022

Marilyn

The room was dilapidated, cigarette burns in bedspread, filthy room, dresser and furniture were broken down. Curtain was off it’s hooks and had a big gap (opening). Homeless people milling around outside. It was unsafe inside and outside. Only stayed about ten minutes and left after making a reservation somewhere else.

Leisure Family

10/10

Exceptional

13 Mar 2022

Yvonne

My security deposit was cheerfully handed back to me

2/10

Poor

07 Mar 2022

Verified traveler

Burn this place to the ground and start over

Not only was the entire room dirty but the sheets were dirty covered with hair and the pillows and blankets had burn holes. When I complained and asked for a new set of sheets and blankets they brought me a new set and these were also dirty and full of burn holes.. There was graffiti on the wall's inside of the room And graffiti on the pictures hanging in the room. The curtains covering the window was held together with safety Pens. By far this is the worst hotel I have ever stayed in and they still charged me $75 a night.

Friends_and_family Family

6/10

Pleasant

04 Mar 2022

Verified traveler

Excellent location close to everything

My first night room was terrible #218. Bugs all crawling on floor. Neighbors were lot talking and nobody from office came to quiet them. All night people going n coming. Doors were banging as if it's your room door. The view from the room was a wall. No view at all.
2nd night, I requested to change the room to down stairs. They provided great service in the morning. Everything looked much better than last night.
It is conviently located right off the freway 215. 10 minutes to Riverside downtown without traffic. Close to many shopping and restaurants. Overall the location is excellent.
On first night stay. My bed will make so much noise. When you turn.

8/10

Excellent

28 Feb 2022

todd

Just In an Out

I am Just going to keep it 100, Every thing was very old and out dated. I mean 1970, I went to get some Ice and a homeless dude was laying on the ground next to it, so nevermind, They give you a non smoking room that smells like smoke LOL. never again

Business

6/10

Pleasant

17 Feb 2022

Jerald

Been a long time since this place has seen any renovations. The toilet flushed and the shower had hot water. The floors were a clean hardwood and not vomit stained carpet

Business Partner

2/10

Poor

31 Jan 2022

Verified traveler

Awful place

This was horrible experience. The WiFi is terrible, neighbors were too loud I couldn't even sleep. Management needs to take control of their guests...Don't even get me started on the microwave. It was nasty! when I opened the microwave it was covered with roaches. I was out four about 8 hours, when I came back, my room wasn't even cleaned and bedsheets were not even replaced. I don't understand regarding bathroom lights and sink lights. The sink lights won't work unless the bathroom lights are turned on? You actually have rooms for smokers? That's disgusting! Why the hell do you want a $20 cash deposit to check in? It should be done electronically because no one carry cash these days. You don't even have a coffee maker in your rooms. Why aren't the rooms carpeted? shower tub, and sink don't have strainers? What if something falls there? Housekeeping didn't even arrive till later in the afternoon just handing out toiletries. Housekeeping should arrived at around mid morning.

Self

2/10

Poor

31 Jan 2022

Rondielle

Did not stay pictures decieving

I did not end up staying at this place. We did not feel safe, went and looked at room and the pictures on the website are very deceiving. It is in NO WAY what the rooms are like. Don't know if they photo shopped. For $20 mor per night we found a really nice place 8 min away in a very clean, well cared for hotel that offered a full breakfast and we felt very safe.

Friends_and_family Friends

2/10

Poor

30 Jan 2022

Heather

Unsafe area very dirty and trash everywhere. Bad area

Leisure Self

2/10

Poor

28 Jan 2022

YUKA

Never use it hotel again

The customer service is the worst. The room was non-smoking but had a strong cigarette smell. A leak in the sink flooded the floor just by brushing my teeth.

Friends_and_family Family

4/10

Poor

23 Jan 2022

Luis

Not very clean

Leisure Self

2/10

Poor

22 Jan 2022

Irene

It had roaches in the room ‼️

Leisure Partner

2/10

Poor

07 Jan 2022

Angelina

This place was awful from the moment we arrived. The staff was not very friendly and the room was not live able. The door would barely shut as it looked like the frame had been busted from someone kicking it in. We had to pull on the door for several tried just to get it to lock. The refrigerator had a cockroach in it and the bed sheets had stains. We did not feel safe staying here. We went for a rave in town and after the rave ended, we just drove home as I did not want to sleep in that room.

Friends_and_family Friends

6/10

Pleasant

06 Jan 2022

Nicholas

Dirty dirty beds

Business_and_leisure Self

6/10

Pleasant

02 Jan 2022

Nancy

You get what you paid for i guess but the could update it staying in the bottom floor feels like top floor is going cave in

Friends_and_family Family

4/10

Poor

31 Dec 2021

Cynthia

Bad stay

There was food and trash under the bed frame the room looked like trash all over not swepted or mopped.
The management was snotty and mean

Business

4/10

Poor

27 Dec 2021

Hector

Not good wouldn't stay there in future

Leisure Self

6/10

Pleasant

25 Dec 2021

Jessica

Our toilet was clogged and the guy at the front could not fix it. He tried but at the same time he was a little rude during the process. It was not fixed even after he tried fixing it but he claimed it was. It’s a very inexpensive hotel and u get what u pay for. Wouldn’t want to stay here again.

Leisure Self

2/10

Poor

25 Dec 2021

Verified traveler

HORRIBLE. Roaches everywhere DO NOT BOOK

Friends_and_family Friends

4/10

Poor

18 Dec 2021

Ivory

There was roaches and our door took 10 tries to open

Leisure Friends

4/10

Poor

28 Nov 2021

William T

Never again

Room was not clean. Graffiti in the bathroom patch holes in the door cigarette burns in the blanket smoke detector battery low kept beeping Ian had roaches

Friends_and_family Family

2/10

Poor

25 Nov 2021

tim

Find some were else to stay

Leisure

2/10

Poor

23 Nov 2021

Luis

The place smelled horrible, not clean. Roaches were found in the property as well. Just plain disgusting. Just the lowest regard for comfort or quality. Had to check out 3 hrs into stay just because the conditions were unbearable. Hotel couldn’t honor a refund when asked.

Business_and_leisure Partner

4/10

Poor

14 Nov 2021

Caroline

Never Again.

The stay was horrible. Roaches in the room. Graffiti on the walls. We wont be staying there anymore. Its a shame because its close to work, I live in the high desert and have to drive to work to San Bernardino.This wouldve been perfect. Just 5 minutes away from work.

Business

4/10

Poor

05 Nov 2021

Felicia

Not happy

The nights has no wake up call service. There are roaches and tagging all throughout the facility

Partner

2/10

Poor

04 Nov 2021

Laura

The beds here literally sink down ! There’s also roaches everywhere and has a really bad smell. The walls are also all tagged up.

4/10

Poor

25 Oct 2021

Verified traveler

Beware

The stay is one my daughter and I will remember. The lobby did not smell so good, so we were surprised that the room actually wasn't bad. The bad part about the room was the roaches. Luckily there is a Target across the street where we purchased some Raid. Didn't really help though. We ended up leaving all of our stuff in the car hoping not to bring any of them home.
At around 11:30pm someone was knocking on our door; that was a bit unnerving. We left around 5:30; probably won't be staying there again.

Friends_and_family Family

2/10

Poor

21 Oct 2021

Mario

I was charged for a night I never showed up how ridiculous

Business_and_leisure

2/10

Poor

19 Oct 2021

William

Don't stay here...

Smelled aweful, roaches in Bathroom and refrigerator, prostitutes and drug dealers in the parking lot. After check in I went back downstaors and checled right out, definitely will never go there again.

Self

4/10

Poor

18 Oct 2021

Robert

1 star for a reason!

First off Knights inn is buried behind 2 businesses. I called for clarification on location and the desk manager told me he didnt have time to give a location. The room was dirty, cigarette ash on the floor and broken everything i do not recommend for families or comfort.

Self

4/10

Poor

16 Oct 2021

Olubunmi

Nothing exciting about the property.

Business

2/10

Poor

15 Oct 2021

Tomas

I guess; i got what i paid for. The room was relatively cheap but; the room was getho and not well cleaned. I won't come back.

Self

6/10

Pleasant

07 Oct 2021

James

It is ghetto

No hot water , roaches and old t.v with no hdmi wifi was horrible.

Business

4/10

Poor

03 Oct 2021

Sukhui

It was very dirty, and I told manager about it

Business_and_leisure Self

2/10

Poor

03 Oct 2021

KENNETH

The staff was rude the hotel room was dirty the area was ugly and unsafe not like what it looks like in the website

Leisure Partner

2/10

Poor

03 Oct 2021

Margaret

Disgusting room

I do not recommend this hotel at all the pictures make it look nice but they r nasty the blankets were dirty the room smelled like pee the door looked like if u push it it will open .thr was no way i was staying thr whn i left i asked for a refund and since i wlkd in thr he was not gunna give my money bck i would of just asked for half but he was not having it tht was the most disgusting place i ever booked. Just nasty

Partner

2/10

Poor

23 Sep 2021

Alexis

Left stranded and late for work

I was told after waiting for almost an hour that i was on the do not rent list. With no reason given and whats evwn stranger is that i havent been to this hotel in 2 yrs.

Business

2/10

Poor

23 Sep 2021

Lyanne

Dirty sheets horrible check in person so firstly everywhere random stains on wall liek so you guys even clean ?? How are you guys Suill in business

Friends_and_family Family

6/10

Pleasant

11 Sep 2021

Frances

Mice, room smells like fart

Partner

2/10

Poor

06 Sep 2021

Verified traveler

Dont go here

It says smoking but it not, it was dirty no night stand i had to sit my stuff on the floor stuff on the head board

Business

2/10

Poor

30 Aug 2021

Ashley

This place is so bad and roaches

2/10

Poor

30 Aug 2021

Alexander

The room was dirty inside once I got to check in I had to get the cleaning lady to come clean out the room before going in. The toilet was clogged and no one has used it. The second day our keys didn’t work and had to go ask the front desk why.

Leisure Family

4/10

Poor

27 Aug 2021

Mark

High crime rate, not a place I recommend, if you're traveling with children don't stay here.

Business_and_leisure Family

10/10

Exceptional

25 Aug 2021

JIMELIA

It got the job done..

There were a few transients in the area. But, overall, the room was clean and satisfying.

Business

2/10

Poor

23 Aug 2021

Jose

This place was awful ! very dirty , bad smell so strong that it even penetrates in your clothes. Hairs everywhere in tub sink and even in the sheets , mold in the bathroom sink it was horrible I would not recommend this place for nobody definitely will never stay here again.

2/10

Poor

23 Aug 2021

Dorothea

Almost everything was broken; even a hole in the box spring, tv remote had tape over the batteries. A/C: controls to lower the temp was completely gone, very loud. There was a constant loud sound as if someone was taking a shower. People around the property spoke loud and woke me up x3. Under the wrinkled sheet there was a pad on the left side of the bed/I didn’t dare to look. I woke up at 04:00 am and just left this horrible place.

Business Self

2/10

Poor

17 Aug 2021

Verified traveler

The house cleaning crew ladies were really nice.

Leisure Family

2/10

Poor

08 Aug 2021

Verified traveler

I got a non smoking room which still smelled like smoke, the cover to the AC was gone so I would see the inside of it , there was roaches in the bathroom , it very surface level clean. Old building that needs a lot of updating in all areas

Leisure Family_with_children

2/10

Poor

03 Aug 2021

Verified traveler

I had a reservation to this hotel on a Friday and the hotel calls me at 430 pm telling me my card had been decline and I explained to them how I updated my card two weeks before my reservation and they said they didn’t care and if I wasn’t there by 6 pm they would cancel the room. Well I wasn’t gonna make it till 11 pm so they canceled even tho I told them I could give them my new card even tho it has been updated but the guy on the phone wasn’t having it. That’s very annoying I’m coming from out of town and had no hotel for the weekend anymore. Expedia didn’t help at all either. I don’t recommend this hotel at all

Leisure Family

6/10

Pleasant

29 Jul 2021

Verified traveler

When u ask them not to bother u they dont. I dont like that ppl are hanging out in the parking areas just watching and doing who knows what. Dirty all around the buildings the room have roaches housekeeping isnt cleaning properly due ti me having to scrub the shower tub.

Business_and_leisure Self