Motel 6 San Bernardino, CA

6/10

Pleasant

19 Mar 2026

Nathan

Floor inside room never mopped, forced to have housekeeping or would be kicked out, bottom of bathroom door missing, chewed up. When sheets and pillow cases were removed there were stains on mattress cover, which wasn't changed, stains on foam pillow cases and dog paw prints stains on mattress. Dead.bolt bar broke off, shower floor stained and needed caulking. Light in bathroom shut off and when I asked the motel staff about it, they knew about it but didn't bother to tell me that power would go off in bathroom. Older Indian houskeeper extremely rude and never saw anyone from housekeeping sweep rooms. The bathroom towels were white then next day we were given faded purple or blue towels

2/10

Poor

19 Mar 2026

Rick

This place should be burned to the ground and rebuilt. The only good thing about this place is Juan, the night manager. He made checking in quick and easy. But, when i walked in my room i was met by 3 huge cockroaches!!! I didn't even put my bags down i closed the door and went back to the lobby and told Juan. He returned my deposit and was aware of the roach problem. The sad part was trying to get a refund from Hotels.com. After calling customer service I was told that I can just be moved to a different room, and
they WILL NOT refund my money. After being on the phone for almost 3 HOURS I was told the best they can do is give me the cost of my room as a voucher that I cannot use until 3/21/26. I eventually got 4 hours of sleep in my car. All this after driving for 8 hours. I don't know who worse, Hotels.com customer service or this craphole hotel?

Business

4/10

Poor

16 Mar 2026

Manuel

My recent stay here in San Bernardino was extremely disappointing. The room was very dirty and clearly not cleaned properly before we arrived. There was visible mold throughout the shower, and while showering there was a strong moldy smell that made the experience very unpleasant. The tile on the walls had dirt buildup along them, which made it obvious the bathroom had not been properly scrubbed.

The bedding was also in poor condition. The blankets and sheets had cigarette burn holes in them, and the blankets felt stiff and crusty, which was very uncomfortable.

On top of that, the motel requires a $55 deposit hold (either cash or card), which I found unreasonable considering the poor cleanliness and condition of the room. For a property charging a deposit, guests should at the very least expect a clean and properly maintained room.

Overall, this was not a good experience and I would not stay here again.

Pet

10/10

Exceptional

15 Mar 2026

Stacy

Staff is always so pleasant

Friends

10/10

Exceptional

13 Mar 2026

Kristiney

They are amazing here. They look out for their guest. And you completely feel at home. I love the ladies in the front. And thank god for them . Amazing place.

Friends_and_family Family

2/10

Poor

12 Mar 2026

cleveland

Not safe at all. To many people hanging out. Loud music. Not a good environment to stay.

Self

10/10

Exceptional

11 Mar 2026

Kristin Erika

Totally pet friendly…..
Staff is nice and helpful…..

Partner

10/10

Exceptional

10 Mar 2026

WIGGIDY

The best motel I ever stayed in

10/10

Exceptional

09 Mar 2026

WIGGIDY

Motel 6 will always be my choice, from this day forward, March 9, 2026 5:26pm,

6/10

Pleasant

09 Mar 2026

doreen

It was ok till a twraker tryed to run up on my 16yr

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

doreen

Pet friendly

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Eva

Room was clean. It was ok for a quick overnight. Reception staff was very friendly and accommodating.

Family

10/10

Exceptional

07 Mar 2026

Ruben

It was cool

Pet

10/10

Exceptional

07 Mar 2026

Jesse

Great!

Partner

2/10

Poor

06 Mar 2026

Edward

Parking was easy but the room smells not good floor was sticky on the bed there was cigarette burning.

Partner

6/10

Pleasant

06 Mar 2026

Lisa

Parking was packed at times but overall it was good. Never used the laundry room but they do have one. They have snack machines and a microwave in the front office. The only bad thing I would say is people that have pets need to clean up after them. There was a lot of unwanted findings all over that made it hard to walk in grass areas and other areas.

2/10

Poor

03 Mar 2026

Lizzie

From the outside, during the day, this hotel looks pretty nice. At night? Different scene. My partner and I went to check in and we were greeted with a kind worker. He was helpful and polite. As we were walking out, we noticed multiple people under the influence of drugs and a few prostitutes. As you drive around the property, you can see people hanging over the balcony yelling out while absolutely under the influence. There were also shirtless women walking around. I understand this is a MOTEL and not a HOTEL but I have never experienced the zoo-like behavior and overall unsafe environment. Overall, my partner and I didn’t feel comfortable leaving our car there at night and bringing expensive camera gear into the room. There are also signs plastered everywhere that Motel6 isn’t responsible for any items stolen. It didn’t rub me the right way. After checking into our other place, they mentioned the parking is under extreme security. That’s where I’d rather stay.

Partner

8/10

Excellent

03 Mar 2026

Jon

Parking is excellent

Partner

10/10

Exceptional

02 Mar 2026

Brian

yes the room was great! I enjoyed my 3 days 2 night stay the only thing I have an issue with is you have to continue going to the office to get your key remade for the room but still 5 stars oh and also no microwave you have to go to the office

10/10

Exceptional

01 Mar 2026

WIGGIDY

Love it

2/10

Poor

28 Feb 2026

Sharlea

Room was stinky swampy and humid. Bathroom had about 20 flies in around the shower. They must have been coming from the pipes. The smell was horrible.. Like mold. Roaches... Dirty and dusty floors. It was disgusting. And the other tenants? Pimps and prostitutes. Never again. One positive the staff was nice to me. But the coffee as watered down and. It out Friday morning. They had to get it form the bakc and also mentioned there was no cups. (luckily I had my own).

Self

4/10

Poor

26 Feb 2026

Leticia

Staff was ok the room had a lot of roaches and the linen was awful looked dirty

Partner

10/10

Exceptional

25 Feb 2026

Fernando

Nice

10/10

Exceptional

23 Feb 2026

WIGGIDY

Love the south motel 6

Self

4/10

Poor

22 Feb 2026

pedro

We'll you can't make this up.They had a snake hanging out of the ac vent.And o

2/10

Poor

22 Feb 2026

Jonathan

Rooms feel neglected and small so bad. Amenities in rooms are too dirty and old.

Self

2/10

Poor

22 Feb 2026

Jonathan

You get what you pay for. They took a cash deposit when that was all

2/10

Poor

19 Feb 2026

Steven

Horrible . .

2/10

Poor

18 Feb 2026

Robert

While the room was cleaned, there are “critters” chewing in the walls and bugs were noted in the room. Not ideal. Will not be back.

Self

6/10

Pleasant

17 Feb 2026

Vanessa

Some staff were curious and very helpful in fulfilling what I needed to make the stay more comfortable.although when I did reserve the rooms I specifically asked for special request and they did not listen . I asked for a bottom tier got the top. Overall rooms were decent comfortable stay .

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Whitley

I like it

10/10

Exceptional

15 Feb 2026

Isaiah

Staff and house keeping were really nice and respectful

8/10

Excellent

13 Feb 2026

Sam Dorame and or Gina

When I’m in town I stay here because it’s the best priced for one who is balling on a budget. Whoop whoop. And the rooms are clean. Sometimes they stink of a strong cigarette stench in a no smoking room. They are usually able to accommodate a ground level room for me as I’m disabled and wouldn’t be able to stay if they can’t. There’s no elevator. I can’t do stairs. This stay however was probably my worst stay ever. As the long time stayers next door to me were hanging outside their room door with a couple other people smoking weed talking like they were the only people in the world. Though I love the smell of weed it was coming into my room. I am very asthmatic and I couldn’t breathe and had to use my nebulizer back to back. And I have two pets that shouldn’t be around that. The nasty narcissist dude was gaslighting his girlfriend nonstop like no other. He was extremely loud yelling at her making a scene. She told him don’t go. She is clearly trauma bonded with this dumb jerk and deserves better. He was tossing his belongings outside his door to put on vehicle. Glass shattered on the ground. It was horrible horrible horrible. He was very disrespectful for others nearby with his disgusting mouth. I went to check out and he starts tripping and running his mouth he didn’t know nothing about. Telling people they are “cutting” to check out. When I’m fact someone was ahead of them as he stood outsid the whole time and assumed something. Like I said came in running his mouth. I r

2/10

Poor

09 Feb 2026

Ernest

The mattress was old and hard very uncomfortable, there was a foot stain on the sheet. Never again

6/10

Pleasant

06 Feb 2026

christen

Room was good but room had a funny smell like musty shower was very small and it needed a better fixing on it but otherwise it was good

Self

2/10

Poor

03 Feb 2026

Larry

No it was in a bad area and there were a lot of prostitution and drug dealers

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Martin

Great staff

Leisure Self

2/10

Poor

25 Jan 2026

Cynthia

Rooms smelled,showers dirty, other guests loud and smoking pot outside our door, no close parking, too much outside door activity by other guests. Staff was very cooperative but money paid by debit card was not refunded immediately causing us to no be able to have a place to stay

Partner

6/10

Pleasant

21 Jan 2026

Stefan

It was a motel 6. Nothing grand or fancy, but served its purpose well.

8/10

Excellent

16 Jan 2026

Esmeralda

The room was perfect. Staff was wonderful. They took care of any issues that I encountered wrong. My stay was wonderful as to my pet he loved it even more.

Self

2/10

Poor

02 Jan 2026

Joel

Next to me people are using the room as a drug selling house.

Business

6/10

Pleasant

31 Dec 2025

Guang

The room is in good condition. The Fridge is noisy. Need travel earplugs to sleep because the motel is too close to the truck lane on the highway.

Leisure Self

10/10

Exceptional

27 Dec 2025

Debra

Yes

Leisure Pet

8/10

Excellent

26 Dec 2025

Raquel

Rooms need to be a bit cleaner

Leisure Partner

2/10

Poor

19 Dec 2025

Jacqueline

The pictures on the website make it look like a decent place, the reality however is much different. It is quite ghetto with the metal gates and the security glass. The check-in desk clerk was quite nice and very courteous. I was booked for two nights but only stayed for one as I just didn’t feel safe.

Self

10/10

Exceptional

14 Dec 2025

Shana

Yes

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Debra

Area not clean, they are working on it

Leisure Family_with_children

10/10

Exceptional

07 Dec 2025

Shana

Yes

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Jessica

Area seemed sketchy to much action

Partner

10/10

Exceptional

06 Dec 2025

Shana

Yes

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Dennis

Ok

8/10

Excellent

23 Nov 2025

Jarred

Awesome front desk
Room had a nice size bathroom including shower
Bed was comfortable
Laundry/Vending/Lobby/ICE area inviting

Business Self

8/10

Excellent

21 Nov 2025

Shannon

No microwave hate having to walk to the lobby to warm up food

Partner

4/10

Poor

20 Nov 2025

Ruston

First i

2/10

Poor

19 Nov 2025

Kathy

My son got my money back since it was so dirty & scary with druggies staying there. I didn’t stay the night for fear of my life. Doors that had been kicked in and people hanging around that looked so sketchy.

10/10

Exceptional

13 Nov 2025

Lori

Nice for the price

6/10

Pleasant

10 Nov 2025

Shannon

Microwave in the room would be nice

Business

6/10

Pleasant

09 Nov 2025

Mario

It sucks. No hot water in the shower and sink.

10/10

Exceptional

07 Nov 2025

Daniel

The most absolutely amazing time!

2/10

Poor

03 Nov 2025

Douglas

This was the dirtiest cockroach infested, bedbug littered hotel i have ever stayed. I went to sleep and legit was woke up by a roach running on my face

Self

10/10

Exceptional

27 Oct 2025

Hassan

Good

10/10

Exceptional

14 Oct 2025

Cecilia

❤️

2/10

Poor

13 Sep 2025

Anthony

Extremely close to the venue I attended that weekend. It was in a rough area with lots of suspicious people roaming around late at night. We felt uneasy so we ended up driving home instead of staying there for the night. First room I’ve ever booked that I never stepped foot in.

10/10

Exceptional

30 Aug 2025

faith

Alicia always helps to make my stay more accommodating

6/10

Pleasant

19 Aug 2025

Andrea

Adam at the front desk was nice. Housekeeping brought clean towels daily. Very noisy throughout the night. Non smoking room smelled like a cheap motel.

Business_and_leisure Self

2/10

Poor

12 Aug 2025

Jennifer

Don’t scare my life

Bad place had to check out before my day didn’t even get my money back for that date I had someone sitting in front my door homeless man as well hookers and drug addicted the block my car I was not able to get out until I said I was calling the cops not only that every time I left my room and came back my key didn’t work they had to give me new one every time I left my room bad bad bad trust me I am single mom of a little girl I was scare for me and my child

Friends_and_family Family

2/10

Poor

06 Aug 2025

Josue

Extremely poor conditions – left early for my health and safety
I strongly urge travelers to avoid this Motel Six. The room reeked of cigarette smoke mixed with what seemed like animal feces and marijuana — a disturbing and unhealthy atmosphere. Although a staff member came to spray disinfectant, the smell remained unchanged.
The bed linens were dirty and full of burn holes, likely from cigarettes. The TV did not work properly—when it turned on, all the channels were blurry. The bathroom had no counter, table, or cabinet to place toiletries—just a sink, a toilet, and a shower.
The environment is not only uncomfortable but unsafe. I had to leave 10 hours before my stay ended, unable to endure the conditions. This is not a place for families, solo travelers, or anyone seeking rest.
This facility should be shut down or entirely restructured. Please do not stay here.

Business Self

6/10

Pleasant

31 Jul 2025

D'Artagnan

Priced accordingly to expectations.

Leisure Self

2/10

Poor

15 Jul 2025

Miguel

Stayed there for 5 days. Room was ok, Tv didn't work, there was a water leak from the shower fixture but Ac work so there is that. My Semi Trailer Got Stolen so im upset about that. Security guard did nothing, the footage is grainy so will never see my equipment again. Lots of homeless and drug addicts walking around the parking lot at all times. Do not book here.

Family

4/10

Poor

01 Jul 2025

Cena

The pool was filthy and there was just very unsafe people around all night the room was clean tho

Business_and_leisure Partner

10/10

Exceptional

26 Jun 2025

Karla

You’d be SURPRISED !!!

Even though it’s not in the best of neighborhoods… I didn’t have NOT one problem with the staff or the people around. Everyone was friendly and everyone seemed to look out for one another…

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Kelly

Quiet and enjoyable

It was perfect, especially with 7-11 being right next door.

Self

2/10

Poor

09 Jun 2025

jeanetta

The manger said I wasn't showing up on her computer at all she try and try to put the confirmation number in so many times still wasn't showing up she lieing all the way why she did this to me I do not know but she was a lier so I had to cancel it all because of this

10/10

Exceptional

02 Jun 2025

Cristina

I had fun

Partner

8/10

Excellent

22 May 2025

Hector

I stayed a Wednesday so no one was really staying in the hotel it was pretty quiet and not noisy at all however there are some bums that hang around the property but other than that for a single night or two it’s ok for price

Self

2/10

Poor

20 May 2025

Tracy

My prepaid reservation was lost by Expedia and the motel clerk could not find my reservation even with a confirmation. I got catfished. Which is just as well because the location is tweakerville and I’m sure my car would have been brown into. Don’t stay here. Don’t prepay

Leisure Self

10/10

Exceptional

20 May 2025

Isaac

Great stay

It was great staying here it was clean friendly and staff was hospitable

Friends_and_family Friends

2/10

Poor

27 Apr 2025

Wendy

No smoking room that smelled like cigarette the entire time . Rooms are very dirty specially the restroom

Leisure Family

4/10

Poor

27 Apr 2025

Juan

The room was not the cleaniest. Even though I asked for a non-smoking room, the room still had a smell of smoke. The walls and areas in the bathroom were dirty. Sheets and towels had holes. A large amount of suspious looking people leaving and arriving at the property.

Leisure Self

4/10

Poor

22 Apr 2025

Jack Scott

Could hear the guest upstairs moving chair around for a good part of the evening. Bathroom looked like it needed some repairs

Leisure Self

4/10

Poor

20 Apr 2025

Jennifer

The rooms are runned down. Didn’t feel safe. $55 deposit which I have never done at all the motel 6 I stayed at. Dirty. Needs major update.

Friends_and_family Family

10/10

Exceptional

17 Apr 2025

Ever

Nice to stay for a night

Or a couple of hours

2/10

Poor

12 Apr 2025

Phoenix

Check in was 3pm room wasnt ready till 4:15pm

4/10

Poor

12 Apr 2025

George

I should’ve spent a little more

No fridge, no microwave and no coffee. The room was clean so at least the staff do a great job.

Self

10/10

Exceptional

03 Apr 2025

Chelsey

I have been here a couple times and every time it's great. They aren't pushy at check out time and staff is very nice. Thank you for your hospitality

Leisure Partner

4/10

Poor

02 Apr 2025

Heaven

They did not give me my deposit back

4/10

Poor

01 Apr 2025

Nicole

As soon as we walked in and put the light on a cockroach went across the bed … our door key stopped working 3 x over the weekend … the water in the shower was either burning hot or freezing cold … no do not disturb signs so was waken up by housekeeping for 3 days in a row … checking out no one at the desk waiting 15 -20 min to leave and we had reservations … happy the room had a refrigerator

Leisure Partner

6/10

Pleasant

20 Mar 2025

Nadia

ok

Business_and_leisure Self

8/10

Excellent

18 Mar 2025

Kathleen

It's San Bernardino. It's a pretty safe area.

Leisure Self

4/10

Poor

14 Dec 2021

Esai

Basic room, not great being locked outside of room multiple times because room key doesn’t work

Leisure Friends

2/10

Poor

23 Sep 2021

Daniel

Roaches and bedbugs!

2/10

Poor

11 Sep 2021

Tyler

The customer service was appalling

Leisure Self

2/10

Poor

06 Sep 2021

Hailey

Not a good option

Super dirty and broken down in the room, cigarettes found in a non-smoking room. Uncomfortable beds and sheets with hairs in them. My non-smoking room smelled so thickly of smoke I had to be moved. Second room was just as bad as the first with the exception of the smoke smell. Lots of homeless and drug dealers. One of the worst properties I’ve ever stayed in.

Self

2/10

Poor

30 Aug 2021

Bryan

Property seemed dirty, bed had cigarette burns and was dirty under the sheets. The \"king\" bed was literally just a pull out bed or couch bed extended. They charge an insane amount and take advantage of people wanting to go party and have fun. Not staying here again.

Leisure Partner

4/10

Poor

30 Aug 2021

Dora

Gross

For the price, over $500 for 2 nights because of a nearby music festival, this place is an overpriced, roach infested nightmare. The bed sheets had cigarette burns and as I mentioned, roach friends crawling out from every which way. Pretty disappointed but not surprised being it was a Motel 6.

8/10

Excellent

06 Aug 2021

Keegan

Great for events at NOS center

Everything was great honestly, the room did smell like cigs when I got there but it’s also a smoking room so I get it. Perfect for events at the NOS center and don’t worry, no bed bugs.

Friends_and_family Friends

4/10

Poor

03 Aug 2021

Verified traveler

Didn’t have warm water and the shower didn’t work properly

Leisure Friends

2/10

Poor

02 Aug 2021

Verified traveler

Do not book here for a festival/ concert.

They couldn’t find our reservation because they overbooked the hotel. At check out, they mistakenly gave the cash deposit back to someone else without even double checking to ensure they were giving it to the correct person. The entire staff seems flustered and not well trained.
Never coming back again.

Partner

2/10

Poor

02 Aug 2021

Verified traveler

Check in @ 3PM (NO Early Check in). Arrived @ 3 & there’s a line going out the door full of ppl! Once my Turn @ 3:15 they told me my ROOM WAS NOT READY! Made me wait for another Hour! There was a Dead Spider on Wall/ Restroom w/ Mold! Upon Check Out They tried Charging Ne for 2 Days (only booked 1)! They Couldn’t Even Find My Name on System! WORST EXPERIENCE!!

Leisure Partner

8/10

Excellent

06 Jul 2021

Verified traveler

U